# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=41

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**Page:** 42

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## [Server 1.43.2.10687 randomly shutting down on QNAP](https://forums.plex.tv/t/server-1-43-2-10687-randomly-shutting-down-on-qnap/939187)

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**Author:** [@brlewi58](https://forums.plex.tv/u/brlewi58)\
**Replies:** 1\
**Last updated:** [May 26, 2026, 9:33pm UTC](https://forums.plex.tv/t/server-1-43-2-10687-randomly-shutting-down-on-qnap/939187 "2026-05-26T21:33:01Z")

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Server Version#: 1.43.2.10687 Player Version#: I have updated to the latest version on my Qnap NAS, and it runs, but will randomly shutdown after a day or two, forcing me to restart the service manually from the NAS co…

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## [GPG errors when trying to load the RPM on Rocky 8 (Redhat 8)](https://forums.plex.tv/t/gpg-errors-when-trying-to-load-the-rpm-on-rocky-8-redhat-8/939189)

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**Author:** [@hippy66](https://forums.plex.tv/u/hippy66)\
**Replies:** 4\
**Last updated:** [May 26, 2026, 8:42pm UTC](https://forums.plex.tv/t/gpg-errors-when-trying-to-load-the-rpm-on-rocky-8-redhat-8/939189 "2026-05-26T20:42:07Z")

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Server Version#: Can’t get it to load. plexmediaserver-1.43.2.10687-563d026ea.x86\_64.rpm Player Version#: sudo dnf install -y plexmediaserver Last metadata expiration check: 0:01:59 ago on Tue 26 May 2026 12:22:24 PM …

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## [Cannot lock artist](https://forums.plex.tv/t/cannot-lock-artist/936193)

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**Author:** [@Aquillar](https://forums.plex.tv/u/Aquillar)\
**Replies:** 9\
**Last updated:** [May 26, 2026, 1:08pm UTC](https://forums.plex.tv/t/cannot-lock-artist/936193 "2026-05-26T13:08:00Z")

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This has been an ongoing problem for years. Letters From Chutney, 1995 by Rainbow Butt Monkeys, no matter what I do it always goes under Finger Eleven. There is not a single tag or folder in the path that says “Finger E…

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## [Issues Recreating Server - Bad Certificate then API Rate Limited](https://forums.plex.tv/t/issues-recreating-server-bad-certificate-then-api-rate-limited/939180)

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**Author:** [@evakq8](https://forums.plex.tv/u/evakq8)\
**Replies:** 0\
**Last updated:** [May 26, 2026, 12:14pm UTC](https://forums.plex.tv/t/issues-recreating-server-bad-certificate-then-api-rate-limited/939180 "2026-05-26T12:14:28Z")

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Server Version#: 1.43.2.10687-1-01 Player Version#: I’ve been having some issues with my Plex docker container and have been force to rebuild it. During the rebuild i have hit the following errors: \[CERT\] TLS connecti…

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## [Can't Detect Credit because of incomplete marker](https://forums.plex.tv/t/cant-detect-credit-because-of-incomplete-marker/939169)

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**Author:** [@\_Velop](https://forums.plex.tv/u/_Velop)\
**Replies:** 2\
**Last updated:** [May 26, 2026, 11:52am UTC](https://forums.plex.tv/t/cant-detect-credit-because-of-incomplete-marker/939169 "2026-05-26T11:52:22Z")

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Server Version#: 1.112.0.359-0d79a49f Player Version#: Detecting Credit dont work anymore on any video. Tried to reboot the server, deactivated and activated the detection, yet it was working on previous versions. log…

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## [My media is showing on my file browser but not plex](https://forums.plex.tv/t/my-media-is-showing-on-my-file-browser-but-not-plex/939177)

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**Author:** [@mykimo](https://forums.plex.tv/u/mykimo)\
**Replies:** 16\
**Last updated:** [May 26, 2026, 11:33am UTC](https://forums.plex.tv/t/my-media-is-showing-on-my-file-browser-but-not-plex/939177 "2026-05-26T11:33:01Z")

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my media is showing on my file browser but not plex. i can watch the media on my computer via an smb share. however, plex does not show a vast majority of my library. it shows 24 movies of a little over 1000. i dont know…

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## [Trying to get Plex to find my UGREEN media folders](https://forums.plex.tv/t/trying-to-get-plex-to-find-my-ugreen-media-folders/937051)

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**Author:** [@teegeecee](https://forums.plex.tv/u/teegeecee)\
**Replies:** 1\
**Last updated:** [May 26, 2026, 9:34am UTC](https://forums.plex.tv/t/trying-to-get-plex-to-find-my-ugreen-media-folders/937051 "2026-05-26T09:34:51Z")

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Server Version#: 1.42.2.10156 Player Version#:4.156.0 I am trying to get Plex to find my UGREEN media. Currently moving from Synology (getting full) to UGREEN. Everything moved fine. Figured out how to install the Plex…

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## [Server libraries inaccessible to invited and managed Plex Home users despite correct permissions](https://forums.plex.tv/t/server-libraries-inaccessible-to-invited-and-managed-plex-home-users-despite-correct-permissions/939170)

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**Author:** [@Dontpanicau](https://forums.plex.tv/u/Dontpanicau)\
**Replies:** 0\
**Last updated:** [May 26, 2026, 4:14am UTC](https://forums.plex.tv/t/server-libraries-inaccessible-to-invited-and-managed-plex-home-users-despite-correct-permissions/939170 "2026-05-26T04:14:20Z")

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Player Version#: 4.159.0 Managed users and invited users can’t see server libraries at all Plex Media Server on Windows. Server owner has Plex Pass lifetime. Remote access works and libraries work perfectly on the admi…

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## [Plex Media Server, start issue (only way it works is if i run the "plex media server.exe")](https://forums.plex.tv/t/plex-media-server-start-issue-only-way-it-works-is-if-i-run-the-plex-media-server-exe/939148)

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**Author:** [@lawmoore](https://forums.plex.tv/u/lawmoore)\
**Replies:** 2\
**Last updated:** [May 26, 2026, 1:42am UTC](https://forums.plex.tv/t/plex-media-server-start-issue-only-way-it-works-is-if-i-run-the-plex-media-server-exe/939148 "2026-05-26T01:42:34Z")

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Server Version#:Version 4.159.0 After the last update for plex media server seems to have broke the auto run, even though its configured and startup app shows plex media server, only way i can get it to work is to run t…

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## [Plex cannot show "Recommended" music section after update though library works](https://forums.plex.tv/t/plex-cannot-show-recommended-music-section-after-update-though-library-works/937854)

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**Author:** [@berli3](https://forums.plex.tv/u/berli3)\
**Replies:** 2\
**Last updated:** [May 26, 2026, 1:11am UTC](https://forums.plex.tv/t/plex-cannot-show-recommended-music-section-after-update-though-library-works/937854 "2026-05-26T01:11:55Z")

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Server Version#: PlexMediaServer-1.43.1.10576-06378bdcd-x86\_64\_DSM72 Player Version#: 4.159.0 Hello, after the current Plex media server update (on Synology NAS) I am suddenly having issues getting the ‘Recommended’ ta…

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## [Trying to add new user to my plex account but says I've reached the maximum but I only have 1 other](https://forums.plex.tv/t/trying-to-add-new-user-to-my-plex-account-but-says-ive-reached-the-maximum-but-i-only-have-1-other/934494)

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**Author:** [@brent2476](https://forums.plex.tv/u/brent2476)\
**Replies:** 7\
**Last updated:** [May 26, 2026, 12:21am UTC](https://forums.plex.tv/t/trying-to-add-new-user-to-my-plex-account-but-says-ive-reached-the-maximum-but-i-only-have-1-other/934494 "2026-05-26T00:21:16Z")

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Server Version#:4.157.0 I am trying to add a friend to my Plex server libraries. It sent him an invite and he accepted it. On his side he can’t see my server at all. On my side it looked like he didn’t accept the invi…

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## [Apple users Unable to Reach Server (DEBUG - CERT: incomplete TLS handshake from \[xxxx\])](https://forums.plex.tv/t/apple-users-unable-to-reach-server-debug-cert-incomplete-tls-handshake-from-xxxx/939163)

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**Author:** [@joelp12](https://forums.plex.tv/u/joelp12)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 8:48pm UTC](https://forums.plex.tv/t/apple-users-unable-to-reach-server-debug-cert-incomplete-tls-handshake-from-xxxx/939163 "2026-05-25T20:48:10Z")

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Server Version#: 1.43.2.10687 Player Version#: 8.45 (9684) - Apple TV I have an issue where users using the Plex application on Apple TV devices are not able to access my server. When reviewing my logs and testing with…

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## [Incorrect Track Number and Disc Tags on Releases - Fix Match does not solve it](https://forums.plex.tv/t/incorrect-track-number-and-disc-tags-on-releases-fix-match-does-not-solve-it/934019)

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**Author:** [@randoplexusr](https://forums.plex.tv/u/randoplexusr)\
**Replies:** 11\
**Last updated:** [May 25, 2026, 4:50pm UTC](https://forums.plex.tv/t/incorrect-track-number-and-disc-tags-on-releases-fix-match-does-not-solve-it/934019 "2026-05-25T16:50:29Z")

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Server Version#: Version 1.42.2.10156 Have been experiencing this issue for a while now and finally annoyed enough to come here in search of an answer. (Google and a quick search of the forums did not get me anywhere). …

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## [Remote Access still not working after three months?](https://forums.plex.tv/t/remote-access-still-not-working-after-three-months/938784)

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**Author:** [@Keith-Andrews](https://forums.plex.tv/u/Keith-Andrews)\
**Replies:** 25\
**Last updated:** [May 25, 2026, 4:20pm UTC](https://forums.plex.tv/t/remote-access-still-not-working-after-three-months/938784 "2026-05-25T16:20:59Z")

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Server Version#: 1.43.1.10611 Player Version#: don’t know \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex Media Server Logs\_2026-05-13\_19-02-07.zip (8.0 MB) …

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## [No episode information for Scarpetta (2026)](https://forums.plex.tv/t/no-episode-information-for-scarpetta-2026/939117)

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**Author:** [@tkenn1s](https://forums.plex.tv/u/tkenn1s)\
**Replies:** 7\
**Last updated:** [May 25, 2026, 3:58pm UTC](https://forums.plex.tv/t/no-episode-information-for-scarpetta-2026/939117 "2026-05-25T15:58:13Z")

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No matter what I do, I can’t seem to get episode information for the series Scarpetta (2026). While the series looked to be matched correctly, I tried both Fix Match as well as Unmatch and Match, forcing the search to us…

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## [Server claimed but never publishes — "Published Mapping State response was 429" persists 17+ hours](https://forums.plex.tv/t/server-claimed-but-never-publishes-published-mapping-state-response-was-429-persists-17-hours/939153)

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**Author:** [@Kraizy](https://forums.plex.tv/u/Kraizy)\
**Replies:** 2\
**Last updated:** [May 25, 2026, 3:40pm UTC](https://forums.plex.tv/t/server-claimed-but-never-publishes-published-mapping-state-response-was-429-persists-17-hours/939153 "2026-05-25T15:40:23Z")

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Server Version#: 1.43.2.10687 (linuxserver.io docker image) Player Version#: Web app (latest) My server claims successfully but never publishes to plex.tv, so I get “Not authorized to access this server” and the server…

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## [Server is claimed and running but stuck unable to register with plex.tv](https://forums.plex.tv/t/server-is-claimed-and-running-but-stuck-unable-to-register-with-plex-tv/939109)

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**Author:** [@Ron-Avnery](https://forums.plex.tv/u/Ron-Avnery)\
**Replies:** 8\
**Last updated:** [May 25, 2026, 10:05am UTC](https://forums.plex.tv/t/server-is-claimed-and-running-but-stuck-unable-to-register-with-plex-tv/939109 "2026-05-25T10:05:32Z")

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EDIT: Found these threads describing the same issue, all resolved by staff backend cert reset: • Error 429 for certificate API • https://forums.plex.tv/t/server-certificate-stuck-failed-to-upload-csr-429-for-40-hours-…

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## [Plex won't recognize that media server has been downloaded](https://forums.plex.tv/t/plex-wont-recognize-that-media-server-has-been-downloaded/939133)

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**Author:** [@myemail\_0](https://forums.plex.tv/u/myemail_0)\
**Replies:** 1\
**Last updated:** [May 25, 2026, 8:46am UTC](https://forums.plex.tv/t/plex-wont-recognize-that-media-server-has-been-downloaded/939133 "2026-05-25T08:46:40Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’ve used plex for years but sometime last year I tried to open “your media” and…

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## [Plex and HDhomerun busted](https://forums.plex.tv/t/plex-and-hdhomerun-busted/939142)

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**Author:** [@tonyben433](https://forums.plex.tv/u/tonyben433)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 6:10am UTC](https://forums.plex.tv/t/plex-and-hdhomerun-busted/939142 "2026-05-25T06:10:33Z")

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Server Version#: Version 4.159.0 Player Version#: Plex Logs do not show anything . lame The tv tuner starts to play the channel then about 40 sec in the video stops playing and freezes then sometime it starts up again…

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## ["Scan Library Files" freezing only on Audiobooks](https://forums.plex.tv/t/scan-library-files-freezing-only-on-audiobooks/939132)

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**Author:** [@dancarr21](https://forums.plex.tv/u/dancarr21)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 1:24am UTC](https://forums.plex.tv/t/scan-library-files-freezing-only-on-audiobooks/939132 "2026-05-25T01:24:34Z")

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I use Plex to host my audiobook files, which I play via Prologue on my phone. Recently Plex has completely frozen when I scan my audiobook library. Does not happen when I scan my TV or Movie libraries. How do I begin to …

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## [Help me please!](https://forums.plex.tv/t/help-me-please/939120)

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**Author:** [@ericbachtel](https://forums.plex.tv/u/ericbachtel)\
**Replies:** 7\
**Last updated:** [May 24, 2026, 11:20pm UTC](https://forums.plex.tv/t/help-me-please/939120 "2026-05-24T23:20:28Z")

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QNAP Server Version: 1.42.2.10156 Synology Server Version: 1.43.2.10687 I have a new NAS and I am migrating from a QNAP to a Synology. I am unable to claim the new Synology Server and map to new locations after install…

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## [Help me my Plex!](https://forums.plex.tv/t/help-me-my-plex/939129)

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**Author:** [@admor10](https://forums.plex.tv/u/admor10)\
**Replies:** 1\
**Last updated:** [May 24, 2026, 9:43pm UTC](https://forums.plex.tv/t/help-me-my-plex/939129 "2026-05-24T21:43:43Z")

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I’m getting this message just to use plex at home.

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## [Moving PMS Folder](https://forums.plex.tv/t/moving-pms-folder/939122)

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**Author:** [@DeathStalker77](https://forums.plex.tv/u/DeathStalker77)\
**Replies:** 2\
**Last updated:** [May 24, 2026, 6:52pm UTC](https://forums.plex.tv/t/moving-pms-folder/939122 "2026-05-24T18:52:31Z")

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Server Version#: Current (64-bit) Ok, I have tried to move the PMS folder using all of the following instructions - For those that have an excessively large “C:\\Users\\USERNAME\\AppData\\Local\\Plex Media Server” or relate…

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## [Local server unavailable](https://forums.plex.tv/t/local-server-unavailable/939034)

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**Author:** [@polobnj](https://forums.plex.tv/u/polobnj)\
**Replies:** 7\
**Last updated:** [May 24, 2026, 6:49pm UTC](https://forums.plex.tv/t/local-server-unavailable/939034 "2026-05-24T18:49:52Z")

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Hello, I am trying to watch plex locally (server and player are on the same device), but it seems like the server is not running. It was fine a few days ago and I am not sure what changed. On the image below, you can s…

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## [Two questions/issues](https://forums.plex.tv/t/two-questions-issues/939110)

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**Author:** [@serv2707](https://forums.plex.tv/u/serv2707)\
**Replies:** 1\
**Last updated:** [May 24, 2026, 3:47pm UTC](https://forums.plex.tv/t/two-questions-issues/939110 "2026-05-24T15:47:32Z")

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Server Version#: 1.43.2.10687 Two questions/issues: What is the optimal size for the database cache (currently around 320,000 songs in my case)? And why does Plex miscategorize some artists—even when the ID3 tags are co…

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## [Server is Currently Unavailable after changing internet provider](https://forums.plex.tv/t/server-is-currently-unavailable-after-changing-internet-provider/939094)

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**Author:** [@oliveir654](https://forums.plex.tv/u/oliveir654)\
**Replies:** 16\
**Last updated:** [May 24, 2026, 1:40pm UTC](https://forums.plex.tv/t/server-is-currently-unavailable-after-changing-internet-provider/939094 "2026-05-24T13:40:25Z")

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General Settings: Version 4.159.0 Plex Web - General: Version 1.43.2.10687 Check for Updates Up to date Hi, everyone. So I just moved to a new city and changed my internet provider, and I’m trying to access my PC serve…

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## [Can't Remove Old Server](https://forums.plex.tv/t/cant-remove-old-server/916660)

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**Author:** [@Rupert-Family](https://forums.plex.tv/u/Rupert-Family)\
**Replies:** 62\
**Last updated:** [May 24, 2026, 1:21pm UTC](https://forums.plex.tv/t/cant-remove-old-server/916660 "2026-05-24T13:21:35Z")

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Server Version#: 1.41.5.9522 Player Version#: 10.26.0.2578 For several years now, I have had an old/dead plex server that still appears on my account. I have followed all of the conventional advice, removing the server…

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## [Installing PMS on Terramaster NAS](https://forums.plex.tv/t/installing-pms-on-terramaster-nas/939050)

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**Author:** [@ralexlaptop](https://forums.plex.tv/u/ralexlaptop)\
**Replies:** 6\
**Last updated:** [May 24, 2026, 6:23am UTC](https://forums.plex.tv/t/installing-pms-on-terramaster-nas/939050 "2026-05-24T06:23:46Z")

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Server Version#:1.43.2.10687 Player Version#: N/A Is it normal to see three plex processes when install the PMS on the Terramaster NAS? It started with two and went to three.

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## [Reached Limit of Shared Accounts](https://forums.plex.tv/t/reached-limit-of-shared-accounts/937703)

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**Author:** [@moviegeek80](https://forums.plex.tv/u/moviegeek80)\
**Replies:** 7\
**Last updated:** [May 24, 2026, 2:22am UTC](https://forums.plex.tv/t/reached-limit-of-shared-accounts/937703 "2026-05-24T02:22:39Z")

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Server Version#:1.43.0.10492 Receiving this error when attempting to add the eleventh user to my PMS - never seen this before. Doesn’t matter if I add user as “user name” or “email”.

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## [Can't access plexamp from android devices](https://forums.plex.tv/t/cant-access-plexamp-from-android-devices/939100)

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**Author:** [@minghaoli291](https://forums.plex.tv/u/minghaoli291)\
**Replies:** 2\
**Last updated:** [May 24, 2026, 2:12am UTC](https://forums.plex.tv/t/cant-access-plexamp-from-android-devices/939100 "2026-05-24T02:12:55Z")

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Server Version#:Version 4.159.0 Player Version#:4.12.3 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> This problem suddenly occurred yesterday when I did an upda…

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