# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=44

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 45

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## [SSL Certificate Expired](https://forums.plex.tv/t/ssl-certificate-expired/938949)

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**Author:** [@spetz](https://forums.plex.tv/u/spetz)\
**Replies:** 2\
**Last updated:** [May 19, 2026, 5:56pm UTC](https://forums.plex.tv/t/ssl-certificate-expired/938949 "2026-05-19T17:56:09Z")

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Server Version#: 1.43.1.10611 My cert wont renew I guess I need to post here cause there is no way to contact support. May 19, 2026 10:44:13.401 \[140550574230328\] DEBUG - CERT: Forcing refresh. May 19, 2026 10:44:13.40…

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## [Cannot Change My Plex Agent Back to Plex Movie](https://forums.plex.tv/t/cannot-change-my-plex-agent-back-to-plex-movie/938951)

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**Author:** [@choohiangpear](https://forums.plex.tv/u/choohiangpear)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 5:20pm UTC](https://forums.plex.tv/t/cannot-change-my-plex-agent-back-to-plex-movie/938951 "2026-05-19T17:20:00Z")

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Server Version#:1.43.1.10611 Player Version#:1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I switched my Plex agent from Plex Movie to Plex…

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## [Rate limit exceeded (429) on certificate renewal loop after Windows service crash](https://forums.plex.tv/t/rate-limit-exceeded-429-on-certificate-renewal-loop-after-windows-service-crash/938929)

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**Author:** [@StavsethAdmin](https://forums.plex.tv/u/StavsethAdmin)\
**Replies:** 3\
**Last updated:** [May 19, 2026, 4:44pm UTC](https://forums.plex.tv/t/rate-limit-exceeded-429-on-certificate-renewal-loop-after-windows-service-crash/938929 "2026-05-19T16:44:44Z")

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Server Version#: 1.43.1.10611 Player Version#: 4.159.0 Hi, My Plex Media Server crashed into a startup/restart loop while running as a Windows service through AlwaysUp. I believe the quick restarts caused my server to…

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## [Plex TV Series - two different one displayed as duplicate epsiodes](https://forums.plex.tv/t/plex-tv-series-two-different-one-displayed-as-duplicate-epsiodes/938906)

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**Author:** [@alexander.mandl\_chello.at](https://forums.plex.tv/u/alexander.mandl_chello.at)\
**Replies:** 5\
**Last updated:** [May 19, 2026, 2:57pm UTC](https://forums.plex.tv/t/plex-tv-series-two-different-one-displayed-as-duplicate-epsiodes/938906 "2026-05-19T14:57:24Z")

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Plex TV Series - two different one displayed as duplicate epsiodes - they are different series and different episodes with different unique names - rsg-miss-fisher-s01e01-1080p.mkv and Miss Fishers Neue mysterioese Mo…

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## [Claim succeeds, but /access\_tokens returns 403/1080](https://forums.plex.tv/t/claim-succeeds-but-access-tokens-returns-403-1080/938923)

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**Author:** [@acpaulley](https://forums.plex.tv/u/acpaulley)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 6:22am UTC](https://forums.plex.tv/t/claim-succeeds-but-access-tokens-returns-403-1080/938923 "2026-05-19T06:22:29Z")

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Server Version#: 1.43.1.10611 (LinuxServer.io container, Docker host network, Ubuntu 24.04 host) Player Version#: All of them, doesn’t seem to be related since I can’t access the server on any client I’m running a self…

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## [Plex server is not available for any managed user](https://forums.plex.tv/t/plex-server-is-not-available-for-any-managed-user/938922)

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**Author:** [@djjasonk1](https://forums.plex.tv/u/djjasonk1)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 3:32am UTC](https://forums.plex.tv/t/plex-server-is-not-available-for-any-managed-user/938922 "2026-05-19T03:32:05Z")

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Server Version#: Player Version#: I’ve claimed unclaimed and claimed again. I’ve deleted all of the managed users, and added them back. I rebuilt the the docker container that plex runs in. Everything works perfect …

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## [Remote Access stopped working, maybe certificate](https://forums.plex.tv/t/remote-access-stopped-working-maybe-certificate/938921)

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**Author:** [@RonSmv](https://forums.plex.tv/u/RonSmv)\
**Replies:** 5\
**Last updated:** [May 19, 2026, 3:00am UTC](https://forums.plex.tv/t/remote-access-stopped-working-maybe-certificate/938921 "2026-05-19T03:00:24Z")

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I think I am having the same issue my remote access has stopped working randomly it was working with my port forward for years until recently. I don’t know if it’s a certificate issue like others and didn’t know how to m…

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## [WD PR4100 I received a new modem ATNT is passthrough and ORBI is modem](https://forums.plex.tv/t/wd-pr4100-i-received-a-new-modem-atnt-is-passthrough-and-orbi-is-modem/938917)

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**Author:** [@tcp](https://forums.plex.tv/u/tcp)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 12:46am UTC](https://forums.plex.tv/t/wd-pr4100-i-received-a-new-modem-atnt-is-passthrough-and-orbi-is-modem/938917 "2026-05-19T00:46:23Z")

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Server Version#:WD PR4100 Player Version#: PlexMediaServer-1.43.1.10611-1e34174b1-MyCloudPR4100\_OS5.bin I can no longer claim my Server I’ve been working on this for 4 days and have tried everything that the internet s…

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## [Suddenly - app.plex.tv is unable to connect to "servername" securely](https://forums.plex.tv/t/suddenly-app-plex-tv-is-unable-to-connect-to-servername-securely/938898)

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**Author:** [@drafghast](https://forums.plex.tv/u/drafghast)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 11:34pm UTC](https://forums.plex.tv/t/suddenly-app-plex-tv-is-unable-to-connect-to-servername-securely/938898 "2026-05-18T23:34:03Z")

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Server Version#: v.1.43.1.10611-1e34174b1, persisted on 1.43.2.10687 (Beta) Player Version#: varies - tested most recent app on PS5, Samsung Smart TV, Android mobile devices, etc. Just what it says on the tin. Realizin…

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## [Option to Edit Multiple Tracks Disappeared](https://forums.plex.tv/t/option-to-edit-multiple-tracks-disappeared/938825)

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**Author:** [@beechbone](https://forums.plex.tv/u/beechbone)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 6:38pm UTC](https://forums.plex.tv/t/option-to-edit-multiple-tracks-disappeared/938825 "2026-05-18T18:38:23Z")

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Server Version#: 1.43.1.10611 Player Version#: 4.159.0 I like to edit box sets to separate out multiple shows into their own “album” and have been doing this with no issue for quite some time. I update the metadata usi…

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## [Add possibilty to re-order SMART collection (ex: random, release date, personal)](https://forums.plex.tv/t/add-possibilty-to-re-order-smart-collection-ex-random-release-date-personal/938908)

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**Author:** [@gamayforever](https://forums.plex.tv/u/gamayforever)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 6:05pm UTC](https://forums.plex.tv/t/add-possibilty-to-re-order-smart-collection-ex-random-release-date-personal/938908 "2026-05-18T18:05:52Z")

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Add this feature, especially when the smart collection is visible on the recommendations page. For example, if I tag all my A24 movies and create a smart collection to group them, the movies will always display in alpha…

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## [PlexGuest with Read Only Access](https://forums.plex.tv/t/plexguest-with-read-only-access/938862)

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**Author:** [@DumbBunn](https://forums.plex.tv/u/DumbBunn)\
**Replies:** 3\
**Last updated:** [May 18, 2026, 4:27pm UTC](https://forums.plex.tv/t/plexguest-with-read-only-access/938862 "2026-05-18T16:27:08Z")

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Server Version#: 4.147.1 Lifetime Plex Pass Plex for LG Client Ver 5.94.1 Platform Ver 10.3.0 QNAP TS-464 15 TB RAID 5 Server Visitors are coming and I would like to create a “PlexGuest” user with Read Only access. “P…

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## [Plex isn't pulling season titles from TVDB](https://forums.plex.tv/t/plex-isnt-pulling-season-titles-from-tvdb/938891)

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**Author:** [@TeamTJ](https://forums.plex.tv/u/TeamTJ)\
**Replies:** 18\
**Last updated:** [May 18, 2026, 4:09pm UTC](https://forums.plex.tv/t/plex-isnt-pulling-season-titles-from-tvdb/938891 "2026-05-18T16:09:37Z")

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Server Version#: 1.43.1.10611-1e34174b1 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have a show that is only pulling season titles for SOME…

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## [Plex changing artist to "Various Artists" (when Library folders overlap)](https://forums.plex.tv/t/plex-changing-artist-to-various-artists-when-library-folders-overlap/937381)

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**Author:** [@Batwam](https://forums.plex.tv/u/Batwam)\
**Replies:** 4\
**Last updated:** [May 18, 2026, 4:07pm UTC](https://forums.plex.tv/t/plex-changing-artist-to-various-artists-when-library-folders-overlap/937381 "2026-05-18T16:07:15Z")

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Server Version#: 1.43.0.10492 Player Version#: Hello, I have noticed that Plex overwrites the artist name for some of my files to Various Artists even though the metadata is fully populated. I have my Plex music co…

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## [Cert stuck -- need reset pls](https://forums.plex.tv/t/cert-stuck-need-reset-pls/938896)

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**Author:** [@tva90038](https://forums.plex.tv/u/tva90038)\
**Replies:** 3\
**Last updated:** [May 18, 2026, 11:31am UTC](https://forums.plex.tv/t/cert-stuck-need-reset-pls/938896 "2026-05-18T11:31:39Z")

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Server Version#: 1.43.2.10687-563d026ea Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> machineIdentifier=“c5d9008db5ed38b408fd1d6f736f5604733d03…

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## [Plex Direct certificate expired - Failed to upload CSR: 429 / API rate limit exceeded](https://forums.plex.tv/t/plex-direct-certificate-expired-failed-to-upload-csr-429-api-rate-limit-exceeded/938893)

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**Author:** [@aitor938](https://forums.plex.tv/u/aitor938)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 9:29am UTC](https://forums.plex.tv/t/plex-direct-certificate-expired-failed-to-upload-csr-429-api-rate-limit-exceeded/938893 "2026-05-18T09:29:55Z")

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Hi Plex team, My Plex Media Server seems to be stuck with an expired Plex Direct certificate and cannot renew it because the CSR request is being rate limited. Server Version#: 1.43.1.10611-1e34174b1 Player Version#: …

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## [Cannot access Plex Media Service through LAN or remotely](https://forums.plex.tv/t/cannot-access-plex-media-service-through-lan-or-remotely/938902)

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**Author:** [@antwiz](https://forums.plex.tv/u/antwiz)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 9:25am UTC](https://forums.plex.tv/t/cannot-access-plex-media-service-through-lan-or-remotely/938902 "2026-05-18T09:25:58Z")

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Server Version#: Version 1.43.2.10687 Player Version#: Android 2026.8.1 (971050166) Windows 11 PC Plex Server is no longer available either locally or remotely. I can access my media through Kodi direct LAN but not t…

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## [Confused by Plex Documentation around Naming for Version and Version + Edition](https://forums.plex.tv/t/confused-by-plex-documentation-around-naming-for-version-and-version-edition/938890)

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**Author:** [@jlott42](https://forums.plex.tv/u/jlott42)\
**Replies:** 2\
**Last updated:** [May 18, 2026, 6:49am UTC](https://forums.plex.tv/t/confused-by-plex-documentation-around-naming-for-version-and-version-edition/938890 "2026-05-18T06:49:16Z")

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Hello, Looking at this documentation it has quite a different convention when you name movies by version vs. version and edition: https://support.plex.tv/articles/200381043-multi-version-movies/#:~:text=You%20can%20gath…

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## [I am tired of plex not working remotely and no cust support](https://forums.plex.tv/t/i-am-tired-of-plex-not-working-remotely-and-no-cust-support/938842)

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**Author:** [@mvasquez68\_gmail\_com](https://forums.plex.tv/u/mvasquez68_gmail_com)\
**Replies:** 2\
**Last updated:** [May 17, 2026, 10:08pm UTC](https://forums.plex.tv/t/i-am-tired-of-plex-not-working-remotely-and-no-cust-support/938842 "2026-05-17T22:08:29Z")

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Server Version#:1.43.1.10611 Player Version#:4.159.0 server says fully accessible outside network but it is not. no libraries can be seen on web or app. even on the same network. Plex works, then doesn’t work, then wor…

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## [PMS in unRAID](https://forums.plex.tv/t/pms-in-unraid/938887)

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**Author:** [@logant19](https://forums.plex.tv/u/logant19)\
**Replies:** 0\
**Last updated:** [May 17, 2026, 4:40pm UTC](https://forums.plex.tv/t/pms-in-unraid/938887 "2026-05-17T16:40:47Z")

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I’m using the official ‘latest’ PMS docker image from the unraid app store. After I changed my password, I cannot claim a server. While trying each and every thing i could find that seemed to relate to my issue i gave …

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## [Is anyone else having a problem accessing their own media](https://forums.plex.tv/t/is-anyone-else-having-a-problem-accessing-their-own-media/938882)

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**Author:** [@jungleslobber](https://forums.plex.tv/u/jungleslobber)\
**Replies:** 2\
**Last updated:** [May 17, 2026, 9:47am UTC](https://forums.plex.tv/t/is-anyone-else-having-a-problem-accessing-their-own-media/938882 "2026-05-17T09:47:40Z")

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suddenly can’t add my media, keep getting a message to download plex server, but it’s already downloaded and installed

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## [PMS Wont Start After Windows 10 Update](https://forums.plex.tv/t/pms-wont-start-after-windows-10-update/938848)

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**Author:** [@kburtonjr](https://forums.plex.tv/u/kburtonjr)\
**Replies:** 5\
**Last updated:** [May 17, 2026, 1:12am UTC](https://forums.plex.tv/t/pms-wont-start-after-windows-10-update/938848 "2026-05-17T01:12:42Z")

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Server Version#: Latest Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Not sure what to do I have tried an assortment of AI related suggestio…

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## [Can't reach Plexserver setup PAge](https://forums.plex.tv/t/cant-reach-plexserver-setup-page/938822)

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**Author:** [@sylrob434](https://forums.plex.tv/u/sylrob434)\
**Replies:** 2\
**Last updated:** [May 16, 2026, 10:32pm UTC](https://forums.plex.tv/t/cant-reach-plexserver-setup-page/938822 "2026-05-16T22:32:05Z")

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Server Version#:1.42.2 Player Version#: N/A Good Morning My Plex server stopped suddenly 2 weeks ago and, after many attempts, I was unable to get it back up and running. I decided to restart my QNAP from scratch and …

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## [One-time link for temporary access](https://forums.plex.tv/t/one-time-link-for-temporary-access/938864)

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**Author:** [@LarsFPlex](https://forums.plex.tv/u/LarsFPlex)\
**Replies:** 1\
**Last updated:** [May 16, 2026, 8:25pm UTC](https://forums.plex.tv/t/one-time-link-for-temporary-access/938864 "2026-05-16T20:25:08Z")

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I would appreciate it if Plex introduced a feature that allows users to generate a temporary access link, valid for a configurable period of 1–7 days. This link could be used to share access to a specific file, playlist,…

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## [Security Alert](https://forums.plex.tv/t/security-alert/938866)

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**Author:** [@tiam745](https://forums.plex.tv/u/tiam745)\
**Replies:** 2\
**Last updated:** [May 16, 2026, 7:51pm UTC](https://forums.plex.tv/t/security-alert/938866 "2026-05-16T19:51:38Z")

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Server Version#:1.43.1.10611-1e34174b1 Player Version#: When trying to log into my local Plex Server, I get the following security alert. I have a VPN active but it does not match the location in the alert. I deleted m…

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## ["429 Rate Limit" (API rate limit exceeded)](https://forums.plex.tv/t/429-rate-limit-api-rate-limit-exceeded/938860)

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**Author:** [@drevilbob](https://forums.plex.tv/u/drevilbob)\
**Replies:** 1\
**Last updated:** [May 16, 2026, 7:27pm UTC](https://forums.plex.tv/t/429-rate-limit-api-rate-limit-exceeded/938860 "2026-05-16T19:27:02Z")

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Is anyone able to reset my certufucate for my server? Thanks :slight\_smile:

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## [Issues with remote access on local network](https://forums.plex.tv/t/issues-with-remote-access-on-local-network/938839)

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**Author:** [@paulo3981](https://forums.plex.tv/u/paulo3981)\
**Replies:** 6\
**Last updated:** [May 16, 2026, 5:57pm UTC](https://forums.plex.tv/t/issues-with-remote-access-on-local-network/938839 "2026-05-16T17:57:11Z")

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Server Version#:1.43.1.10611.720010611 Player Version#: 1.112.0.359-0d79a49f (MacOS) I’m having issues connecting to my local plex server and seeing the errors below in the server logs: May 15, 2026 22:58:18.169 \[1407…

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## [Windows PMS won't send Atmos/TrueHD audio to Shield Pro](https://forums.plex.tv/t/windows-pms-wont-send-atmos-truehd-audio-to-shield-pro/938861)

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**Author:** [@justin1800](https://forums.plex.tv/u/justin1800)\
**Replies:** 0\
**Last updated:** [May 16, 2026, 5:07pm UTC](https://forums.plex.tv/t/windows-pms-wont-send-atmos-truehd-audio-to-shield-pro/938861 "2026-05-16T17:07:05Z")

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Server Version#: 1.43.1.10611 Player Version#: 10.30.8.422 (58d01a81) on Nvidia Shield Pro I recently switched from hosting a PMS on my Shield Pro for videos to just using it as a player for everything coming from my W…

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## [Video is transcoding instead of direct playing](https://forums.plex.tv/t/video-is-transcoding-instead-of-direct-playing/938805)

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**Author:** [@hamspray](https://forums.plex.tv/u/hamspray)\
**Replies:** 2\
**Last updated:** [May 16, 2026, 4:51pm UTC](https://forums.plex.tv/t/video-is-transcoding-instead-of-direct-playing/938805 "2026-05-16T16:51:54Z")

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Server Version#: 1.43.1.10611 Player Version#: 4.159.0 Videos are transcoding on my Plex app instead of direct playing. I’ve installed the latest version of the Plex server, but this issue is still occurring. I’d be gr…

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## [Any chance that plex scanner recognizes a very special show?](https://forums.plex.tv/t/any-chance-that-plex-scanner-recognizes-a-very-special-show/938836)

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**Author:** [@ulika8](https://forums.plex.tv/u/ulika8)\
**Replies:** 5\
**Last updated:** [May 16, 2026, 3:51pm UTC](https://forums.plex.tv/t/any-chance-that-plex-scanner-recognizes-a-very-special-show/938836 "2026-05-16T15:51:49Z")

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Server Version#: 1.42.2.10156 Since Xmas I’m trying to make the scanner find this show in my library: https://watch.plex.tv/de/show/the-royal-institution-christmas-lectures/season/2025/ Ho do I have to name the folder…

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