# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=46 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 47 --- ## [Is anyone a Plex expert and would like to fix mine for money in Seattle?](https://forums.plex.tv/t/is-anyone-a-plex-expert-and-would-like-to-fix-mine-for-money-in-seattle/938694)
**Author:** [@frizwhiz](https://forums.plex.tv/u/frizwhiz)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 11:53pm UTC](https://forums.plex.tv/t/is-anyone-a-plex-expert-and-would-like-to-fix-mine-for-money-in-seattle/938694 "2026-05-12T23:53:11Z")
Server Version#: Player Version#: \ Is anyone a Plex expert and would like to fix mine for money in Seattle? --- ## [\[Runtime-Bug\] Library Match Cannot Differentiate Media of Same Name](https://forums.plex.tv/t/runtime-bug-library-match-cannot-differentiate-media-of-same-name/938749)
**Author:** [@VeeGeeTea](https://forums.plex.tv/u/VeeGeeTea)\ **Replies:** 11\ **Last updated:** [May 12, 2026, 11:26pm UTC](https://forums.plex.tv/t/runtime-bug-library-match-cannot-differentiate-media-of-same-name/938749 "2026-05-12T23:26:25Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 The server is unable to identify two different shows with the same name and merges it under one show. For Example: Ghosts\\ …2019\\ Ghosts\\ …2021\\ Quantum Leap… --- ## [Cant login with Firefox (Google Login)](https://forums.plex.tv/t/cant-login-with-firefox-google-login/938757)
**Author:** [@Dave0616](https://forums.plex.tv/u/Dave0616)\ **Replies:** 0\ **Last updated:** [May 12, 2026, 8:43pm UTC](https://forums.plex.tv/t/cant-login-with-firefox-google-login/938757 "2026-05-12T20:43:30Z")
Server Version#:1.43.1.10611 I cant login with google login with firefox, I tried chrome that works fine also tried edge that worked as well --- ## [Can't connect libraries on Mac](https://forums.plex.tv/t/cant-connect-libraries-on-mac/938753)
**Author:** [@erik\_t46](https://forums.plex.tv/u/erik_t46)\ **Replies:** 3\ **Last updated:** [May 12, 2026, 7:47pm UTC](https://forums.plex.tv/t/cant-connect-libraries-on-mac/938753 "2026-05-12T19:47:16Z")
Server Version#: 4.159.0 Player Version#: n/a - I haven’t yet installed one I’ve installed Plex Media server to my Mac with Tahoe 26.3 latest version. I select my Downloads folder as one with movies. (Movies are in fo… --- ## [AMD GPU transcoding broke in 1.43.0.10492](https://forums.plex.tv/t/amd-gpu-transcoding-broke-in-1-43-0-10492/936983)
**Author:** [@skreii](https://forums.plex.tv/u/skreii)\ **Replies:** 25\ **Last updated:** [May 12, 2026, 5:57pm UTC](https://forums.plex.tv/t/amd-gpu-transcoding-broke-in-1-43-0-10492/936983 "2026-05-12T17:57:32Z")
Server Version#: 1.43.0.10492 AMD GPU transcoding is busted. It was working in 1.42.2.10156. Looks like it segfaults with the new Transcoder that was built. kern: info: \[2026-03-10T15:36:57.165173825Z\]: mux0:stream\_… --- ## [Actor/Cast click only opens local library search instead of full Discover person page](https://forums.plex.tv/t/actor-cast-click-only-opens-local-library-search-instead-of-full-discover-person-page/938738)
**Author:** [@hannesmeier607](https://forums.plex.tv/u/hannesmeier607)\ **Replies:** 6\ **Last updated:** [May 12, 2026, 5:05pm UTC](https://forums.plex.tv/t/actor-cast-click-only-opens-local-library-search-instead-of-full-discover-person-page/938738 "2026-05-12T17:05:44Z")
Hi, I’m seeing a strange issue with my own Plex server and after extensive testing I believe this may be a bug or some kind of server capability mismatch. Problem: When I open a movie or TV show from my local library … --- ## [Library access problem](https://forums.plex.tv/t/library-access-problem/938732)
**Author:** [@Brahemorik](https://forums.plex.tv/u/Brahemorik)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 2:22pm UTC](https://forums.plex.tv/t/library-access-problem/938732 "2026-05-12T14:22:12Z")
Hello everyone, here’s my problem: I have a Plex account and I can access my NAS library without any issues. However, when I try to log in with the account managed by my child, they don’t have access to the library. Yet… --- ## [Cutting&Pasting a new folder with two VERSIONS into a Plex-managed folder only displays one version](https://forums.plex.tv/t/cutting-pasting-a-new-folder-with-two-versions-into-a-plex-managed-folder-only-displays-one-version/938710)
**Author:** [@hi\_phi](https://forums.plex.tv/u/hi_phi)\ **Replies:** 8\ **Last updated:** [May 12, 2026, 12:53pm UTC](https://forums.plex.tv/t/cutting-pasting-a-new-folder-with-two-versions-into-a-plex-managed-folder-only-displays-one-version/938710 "2026-05-12T12:53:12Z")
Server Version#: 1.43.1.10611 Hi. Is it known that cutting and pasting a folder populated with a bunch of extras subfolders and 2 VERSIONS of the same movie will only detect and display ONE version of the movie?! I jus… --- ## [Plex music library scan missing subfolder, media server URL for partial scans not working](https://forums.plex.tv/t/plex-music-library-scan-missing-subfolder-media-server-url-for-partial-scans-not-working/938726)
**Author:** [@adamsax445](https://forums.plex.tv/u/adamsax445)\ **Replies:** 0\ **Last updated:** [May 12, 2026, 12:43am UTC](https://forums.plex.tv/t/plex-music-library-scan-missing-subfolder-media-server-url-for-partial-scans-not-working/938726 "2026-05-12T00:43:39Z")
Server Version#: Version 1.43.1.10611 Player Version#: 4.159.0 While trying to search for an album, I discovered that a single subfolder cannot be scanned in my music library. Its permissions, naming structure, and fil… --- ## [Server stuck at provides="sync" with phantom productVersion=4.18.1](https://forums.plex.tv/t/server-stuck-at-provides-sync-with-phantom-productversion-4-18-1/938662)
**Author:** [@iiFawazAT](https://forums.plex.tv/u/iiFawazAT)\ **Replies:** 8\ **Last updated:** [May 11, 2026, 9:28pm UTC](https://forums.plex.tv/t/server-stuck-at-provides-sync-with-phantom-productversion-4-18-1/938662 "2026-05-11T21:28:35Z")
\*\*Server Version#:\*\* 1.43.0.10492-121068a07 (Docker container, the official \`linuxserver/plex\` image, \`network\_mode: host\`, Linux x86\_64). Pinned at 1.43.0 because 1.43.1 had a worse version of this same regression for m… --- ## [Movies skip after a time with subtitles turned on](https://forums.plex.tv/t/movies-skip-after-a-time-with-subtitles-turned-on/935969)
**Author:** [@mslo61](https://forums.plex.tv/u/mslo61)\ **Replies:** 4\ **Last updated:** [May 11, 2026, 5:41pm UTC](https://forums.plex.tv/t/movies-skip-after-a-time-with-subtitles-turned-on/935969 "2026-05-11T17:41:28Z")
Server Version#: Updated to latest last week Player Version#: Updated to latest last week So this has been a thing for as long as I’ve used Plex Media Server. If I’m watching a non-english movie/tv series or has point… --- ## [Constant stops when streaming at 1080p. help](https://forums.plex.tv/t/constant-stops-when-streaming-at-1080p-help/938692)
**Author:** [@cyrdax](https://forums.plex.tv/u/cyrdax)\ **Replies:** 2\ **Last updated:** [May 11, 2026, 4:12pm UTC](https://forums.plex.tv/t/constant-stops-when-streaming-at-1080p-help/938692 "2026-05-11T16:12:53Z")
Server Version#: 1.43.1.10611-1e34174b1 Player Version#: \ apple tv app latest version as viewer on multiple diff… --- ## [Plex Transcoder Cannot Initialize VAAPI on Intel Arc Pro A40 (DG2)](https://forums.plex.tv/t/plex-transcoder-cannot-initialize-vaapi-on-intel-arc-pro-a40-dg2/933983)
**Author:** [@slhogg](https://forums.plex.tv/u/slhogg)\ **Replies:** 30\ **Last updated:** [May 11, 2026, 3:41pm UTC](https://forums.plex.tv/t/plex-transcoder-cannot-initialize-vaapi-on-intel-arc-pro-a40-dg2/933983 "2026-05-11T15:41:18Z")
Summary Plex Media Server is unable to initialize VAAPI hardware transcoding on an Intel Arc Pro A40 GPU passed through to an Ubuntu 24.04.3 VM. System VAAPI works perfectly, and system ffmpeg can use VAAPI correctly un… --- ## [Plex server crashing](https://forums.plex.tv/t/plex-server-crashing/937285)
**Author:** [@nabman10](https://forums.plex.tv/u/nabman10)\ **Replies:** 4\ **Last updated:** [May 11, 2026, 3:35pm UTC](https://forums.plex.tv/t/plex-server-crashing/937285 "2026-05-11T15:35:31Z")
Server Version#:1.43.0.10492 Hey guys I migrated my plex server to a plex lxc in proxmox about a yr ago and things have been working pretty well but here recently I started having issues with the server going down. So … --- ## [Running Plex Server on M1 Mac Mini with Drobo and looking for new storage solution](https://forums.plex.tv/t/running-plex-server-on-m1-mac-mini-with-drobo-and-looking-for-new-storage-solution/938713)
**Author:** [@damac3](https://forums.plex.tv/u/damac3)\ **Replies:** 0\ **Last updated:** [May 11, 2026, 8:16am UTC](https://forums.plex.tv/t/running-plex-server-on-m1-mac-mini-with-drobo-and-looking-for-new-storage-solution/938713 "2026-05-11T08:16:51Z")
Hi Folks, It has been so long since I have posted on a Plex forum that I am considered a newbie on here. I have been using Plex since it was created and before that used XBMC on an actual modded XBOX back in the day. I … --- ## [Windows to Ubuntu Help](https://forums.plex.tv/t/windows-to-ubuntu-help/938711)
**Author:** [@Amanda5907](https://forums.plex.tv/u/Amanda5907)\ **Replies:** 5\ **Last updated:** [May 11, 2026, 8:08am UTC](https://forums.plex.tv/t/windows-to-ubuntu-help/938711 "2026-05-11T08:08:55Z")
Windows 11 Pro latest version hosting PLEX Server latest version. Media hosted on large External NAS 100 TB+ of mapped drives. Want out of Windows. Have hardware Identical machine running Ubuntu 26.04. The challenge i… --- ## [Can't Claim Help](https://forums.plex.tv/t/cant-claim-help/938709)
**Author:** [@gamingwithmeatball](https://forums.plex.tv/u/gamingwithmeatball)\ **Replies:** 1\ **Last updated:** [May 11, 2026, 12:41am UTC](https://forums.plex.tv/t/cant-claim-help/938709 "2026-05-11T00:41:45Z")
Server Version#:1.43.1.10611 So I am running PMS on a PVE lxc, I can not claim my server. I am on xfinity server using deco mech 6 for my router. I have tried removing the permission.xml , tried changing my dns to googl… --- ## [Unable to delete files from the apps or web](https://forums.plex.tv/t/unable-to-delete-files-from-the-apps-or-web/938503)
**Author:** [@step\_hendo](https://forums.plex.tv/u/step_hendo)\ **Replies:** 7\ **Last updated:** [May 10, 2026, 11:25pm UTC](https://forums.plex.tv/t/unable-to-delete-files-from-the-apps-or-web/938503 "2026-05-10T23:25:02Z")
Just recently (maybe two months) I can no longer delete files from within plex (apps, web). It says “says unable to delete media please check that this file exists and has appropriate permissions” from the app. The web j… --- ## [Playback is buffering repeatedly in Plex app on Samsung TV](https://forums.plex.tv/t/playback-is-buffering-repeatedly-in-plex-app-on-samsung-tv/937590)
**Author:** [@hamspray](https://forums.plex.tv/u/hamspray)\ **Replies:** 16\ **Last updated:** [May 10, 2026, 11:07pm UTC](https://forums.plex.tv/t/playback-is-buffering-repeatedly-in-plex-app-on-samsung-tv/937590 "2026-05-10T23:07:13Z")
Server Version#: 1.41.5.9626-72009626 Player Version#: 4.159.0 In recent weeks, I have experienced playback issues in the Plex app on my Samsung TV. I have not encountered this issue before, and I have been playing MP4… --- ## [I write a lot of Reviews and Ratings. would be nice if Plex allowed us to Download a list](https://forums.plex.tv/t/i-write-a-lot-of-reviews-and-ratings-would-be-nice-if-plex-allowed-us-to-download-a-list/938706)
**Author:** [@Badass89](https://forums.plex.tv/u/Badass89)\ **Replies:** 0\ **Last updated:** [May 10, 2026, 9:17pm UTC](https://forums.plex.tv/t/i-write-a-lot-of-reviews-and-ratings-would-be-nice-if-plex-allowed-us-to-download-a-list/938706 "2026-05-10T21:17:25Z")
Server Version#: Player Version#: \ I write a lot of Reviews and Ratings. would be nice if Plex allowed us to Downlo… --- ## [Update avaliable - but been offered current version for download](https://forums.plex.tv/t/update-avaliable-but-been-offered-current-version-for-download/938705)
**Author:** [@gregmcc](https://forums.plex.tv/u/gregmcc)\ **Replies:** 3\ **Last updated:** [May 10, 2026, 9:17pm UTC](https://forums.plex.tv/t/update-avaliable-but-been-offered-current-version-for-download/938705 "2026-05-10T21:17:17Z")
Server Version#:1.42.2.10156 Player Version#: \ Running qnap server, current version is 1.42.2.10156, been told ther… --- ## [Being asked to pay despite not leaving home network](https://forums.plex.tv/t/being-asked-to-pay-despite-not-leaving-home-network/938697)
**Author:** [@dogbiscuit](https://forums.plex.tv/u/dogbiscuit)\ **Replies:** 1\ **Last updated:** [May 10, 2026, 8:09pm UTC](https://forums.plex.tv/t/being-asked-to-pay-despite-not-leaving-home-network/938697 "2026-05-10T20:09:43Z")
Server Version#: 26.5 (?) Player Version#: 2026.8.1 (1706) I don’t leave my house. I run a plex server on a MacBook Pro (among other services for myself/the house). I watch mostly on an Apple TV set top box, and my M4 … --- ## [Supernatural Season 5 missing from Plex](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669)
**Author:** [@dokuro](https://forums.plex.tv/u/dokuro)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 1:19pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669 "2026-05-10T13:19:54Z")
The show Supernatural and its season 5 is missing from plex. Have a look https://watch.plex.tv/show/supernatural and you will see this … … which then results in the episodes being marked as unmatched on local plex s… --- ## [Suddenly, Unable to Transfer files (movies/TV Shows) to Libraries in NAS](https://forums.plex.tv/t/suddenly-unable-to-transfer-files-movies-tv-shows-to-libraries-in-nas/938681)
**Author:** [@wire84](https://forums.plex.tv/u/wire84)\ **Replies:** 3\ **Last updated:** [May 10, 2026, 12:24pm UTC](https://forums.plex.tv/t/suddenly-unable-to-transfer-files-movies-tv-shows-to-libraries-in-nas/938681 "2026-05-10T12:24:04Z")
Server Version#:DSM 7.3.2-86009 Update 3 Player Version#:1.43.1.10611-720010611 Hi, Plex is currently working fine on all devices, I am unable to add Movies or TV shows to any libraries, suddenly. I’ve checked the Pe… --- ## [How to separate 2 different versions of the same movie](https://forums.plex.tv/t/how-to-separate-2-different-versions-of-the-same-movie/938667)
**Author:** [@SHOCKWAVE](https://forums.plex.tv/u/SHOCKWAVE)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 7:18am UTC](https://forums.plex.tv/t/how-to-separate-2-different-versions-of-the-same-movie/938667 "2026-05-10T07:18:48Z")
I have 2 different versions of the same movie, tagged and named differently. How do I tell the Plex NFO movie agent that these are to be separated? --- ## [Setting up nvidia transcoding on unraid official plex docker](https://forums.plex.tv/t/setting-up-nvidia-transcoding-on-unraid-official-plex-docker/937819)
**Author:** [@marklight](https://forums.plex.tv/u/marklight)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 6:34am UTC](https://forums.plex.tv/t/setting-up-nvidia-transcoding-on-unraid-official-plex-docker/937819 "2026-05-10T06:34:28Z")
Are there any specific parameters I have to setup to enable nvidia transcoding on plex official unraid docker? I had been using intel quick sync but for some reason it’s not working. for quick sync i had extra parameter… --- ## [Refreshing folder doesn't match entries despite .plexmatch file](https://forums.plex.tv/t/refreshing-folder-doesnt-match-entries-despite-plexmatch-file/938686)
**Author:** [@BrutuZ](https://forums.plex.tv/u/BrutuZ)\ **Replies:** 0\ **Last updated:** [May 10, 2026, 12:27am UTC](https://forums.plex.tv/t/refreshing-folder-doesnt-match-entries-despite-plexmatch-file/938686 "2026-05-10T00:27:34Z")
Server Version#: 1.43.1.10611 Player Version#: N/A When using URL commands to Scan and Refresh a specific folder inside a section (http://\[PMS\_IP\_ADDRESS\]:32400/library/sections/29/refresh?path=/Full/Series/Path/&X-Ple… --- ## [Apple TV not updating, timing out connecting to Mac mini M4 Plex server](https://forums.plex.tv/t/apple-tv-not-updating-timing-out-connecting-to-mac-mini-m4-plex-server/938673)
**Author:** [@WeTwoLucas](https://forums.plex.tv/u/WeTwoLucas)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 7:44pm UTC](https://forums.plex.tv/t/apple-tv-not-updating-timing-out-connecting-to-mac-mini-m4-plex-server/938673 "2026-05-09T19:44:05Z")
Server Version#:4.159.0 Player Version#: I regularly have problems with my Apple TV 4K (latest model) not refreshing the library information. It doesn’t show newly recorded shows or update episode counts. Sometimes it… --- ## [Music analyze generating video related errors](https://forums.plex.tv/t/music-analyze-generating-video-related-errors/938674)
**Author:** [@AK-Admin](https://forums.plex.tv/u/AK-Admin)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 4:55pm UTC](https://forums.plex.tv/t/music-analyze-generating-video-related-errors/938674 "2026-05-09T16:55:43Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 When I do a full library Analyze on a music library I get a lot of errors like this one \[Req#f2e/BaseIndexFrameFileManager\] buildIndexFile: part has no video str… --- ## [Cannot log in from any device other than the one the server is on](https://forums.plex.tv/t/cannot-log-in-from-any-device-other-than-the-one-the-server-is-on/938624)
**Author:** [@ronheller](https://forums.plex.tv/u/ronheller)\ **Replies:** 9\ **Last updated:** [May 9, 2026, 3:15pm UTC](https://forums.plex.tv/t/cannot-log-in-from-any-device-other-than-the-one-the-server-is-on/938624 "2026-05-09T15:15:33Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 \ Attempting to log in from Plex app on Roku or Android fails… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=45) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=47)