# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=48 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 49 --- ## [Update avaliable - but been offered current version for download](https://forums.plex.tv/t/update-avaliable-but-been-offered-current-version-for-download/938705)
**Author:** [@gregmcc](https://forums.plex.tv/u/gregmcc)\ **Replies:** 3\ **Last updated:** [May 10, 2026, 9:17pm UTC](https://forums.plex.tv/t/update-avaliable-but-been-offered-current-version-for-download/938705 "2026-05-10T21:17:17Z")
Server Version#:1.42.2.10156 Player Version#: \ Running qnap server, current version is 1.42.2.10156, been told ther… --- ## [Being asked to pay despite not leaving home network](https://forums.plex.tv/t/being-asked-to-pay-despite-not-leaving-home-network/938697)
**Author:** [@dogbiscuit](https://forums.plex.tv/u/dogbiscuit)\ **Replies:** 1\ **Last updated:** [May 10, 2026, 8:09pm UTC](https://forums.plex.tv/t/being-asked-to-pay-despite-not-leaving-home-network/938697 "2026-05-10T20:09:43Z")
Server Version#: 26.5 (?) Player Version#: 2026.8.1 (1706) I don’t leave my house. I run a plex server on a MacBook Pro (among other services for myself/the house). I watch mostly on an Apple TV set top box, and my M4 … --- ## [Supernatural Season 5 missing from Plex](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669)
**Author:** [@dokuro](https://forums.plex.tv/u/dokuro)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 1:19pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669 "2026-05-10T13:19:54Z")
The show Supernatural and its season 5 is missing from plex. Have a look https://watch.plex.tv/show/supernatural and you will see this … … which then results in the episodes being marked as unmatched on local plex s… --- ## [Suddenly, Unable to Transfer files (movies/TV Shows) to Libraries in NAS](https://forums.plex.tv/t/suddenly-unable-to-transfer-files-movies-tv-shows-to-libraries-in-nas/938681)
**Author:** [@wire84](https://forums.plex.tv/u/wire84)\ **Replies:** 3\ **Last updated:** [May 10, 2026, 12:24pm UTC](https://forums.plex.tv/t/suddenly-unable-to-transfer-files-movies-tv-shows-to-libraries-in-nas/938681 "2026-05-10T12:24:04Z")
Server Version#:DSM 7.3.2-86009 Update 3 Player Version#:1.43.1.10611-720010611 Hi, Plex is currently working fine on all devices, I am unable to add Movies or TV shows to any libraries, suddenly. I’ve checked the Pe… --- ## [How to separate 2 different versions of the same movie](https://forums.plex.tv/t/how-to-separate-2-different-versions-of-the-same-movie/938667)
**Author:** [@SHOCKWAVE](https://forums.plex.tv/u/SHOCKWAVE)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 7:18am UTC](https://forums.plex.tv/t/how-to-separate-2-different-versions-of-the-same-movie/938667 "2026-05-10T07:18:48Z")
I have 2 different versions of the same movie, tagged and named differently. How do I tell the Plex NFO movie agent that these are to be separated? --- ## [Setting up nvidia transcoding on unraid official plex docker](https://forums.plex.tv/t/setting-up-nvidia-transcoding-on-unraid-official-plex-docker/937819)
**Author:** [@marklight](https://forums.plex.tv/u/marklight)\ **Replies:** 6\ **Last updated:** [May 10, 2026, 6:34am UTC](https://forums.plex.tv/t/setting-up-nvidia-transcoding-on-unraid-official-plex-docker/937819 "2026-05-10T06:34:28Z")
Are there any specific parameters I have to setup to enable nvidia transcoding on plex official unraid docker? I had been using intel quick sync but for some reason it’s not working. for quick sync i had extra parameter… --- ## [Refreshing folder doesn't match entries despite .plexmatch file](https://forums.plex.tv/t/refreshing-folder-doesnt-match-entries-despite-plexmatch-file/938686)
**Author:** [@BrutuZ](https://forums.plex.tv/u/BrutuZ)\ **Replies:** 0\ **Last updated:** [May 10, 2026, 12:27am UTC](https://forums.plex.tv/t/refreshing-folder-doesnt-match-entries-despite-plexmatch-file/938686 "2026-05-10T00:27:34Z")
Server Version#: 1.43.1.10611 Player Version#: N/A When using URL commands to Scan and Refresh a specific folder inside a section (http://\[PMS\_IP\_ADDRESS\]:32400/library/sections/29/refresh?path=/Full/Series/Path/&X-Ple… --- ## [Apple TV not updating, timing out connecting to Mac mini M4 Plex server](https://forums.plex.tv/t/apple-tv-not-updating-timing-out-connecting-to-mac-mini-m4-plex-server/938673)
**Author:** [@WeTwoLucas](https://forums.plex.tv/u/WeTwoLucas)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 7:44pm UTC](https://forums.plex.tv/t/apple-tv-not-updating-timing-out-connecting-to-mac-mini-m4-plex-server/938673 "2026-05-09T19:44:05Z")
Server Version#:4.159.0 Player Version#: I regularly have problems with my Apple TV 4K (latest model) not refreshing the library information. It doesn’t show newly recorded shows or update episode counts. Sometimes it… --- ## [Music analyze generating video related errors](https://forums.plex.tv/t/music-analyze-generating-video-related-errors/938674)
**Author:** [@AK-Admin](https://forums.plex.tv/u/AK-Admin)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 4:55pm UTC](https://forums.plex.tv/t/music-analyze-generating-video-related-errors/938674 "2026-05-09T16:55:43Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 When I do a full library Analyze on a music library I get a lot of errors like this one \[Req#f2e/BaseIndexFrameFileManager\] buildIndexFile: part has no video str… --- ## [Cannot log in from any device other than the one the server is on](https://forums.plex.tv/t/cannot-log-in-from-any-device-other-than-the-one-the-server-is-on/938624)
**Author:** [@ronheller](https://forums.plex.tv/u/ronheller)\ **Replies:** 9\ **Last updated:** [May 9, 2026, 3:15pm UTC](https://forums.plex.tv/t/cannot-log-in-from-any-device-other-than-the-one-the-server-is-on/938624 "2026-05-09T15:15:33Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 \ Attempting to log in from Plex app on Roku or Android fails… --- ## [Plex media server not working](https://forums.plex.tv/t/plex-media-server-not-working/938654)
**Author:** [@fwanupe](https://forums.plex.tv/u/fwanupe)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 2:32pm UTC](https://forums.plex.tv/t/plex-media-server-not-working/938654 "2026-05-09T14:32:37Z")
Server Version#: 1.43 Player Version#: I’m unable to download the server from the plex site… it does not work if downloaded from Microsoft store.. I can not reclaim the server from the plex app as well.. --- ## [How to use music library properly](https://forums.plex.tv/t/how-to-use-music-library-properly/938664)
**Author:** [@garycardinale](https://forums.plex.tv/u/garycardinale)\ **Replies:** 3\ **Last updated:** [May 9, 2026, 2:15pm UTC](https://forums.plex.tv/t/how-to-use-music-library-properly/938664 "2026-05-09T14:15:12Z")
Server Version#: latest Player Version#: I am starting to use a music library for a few music videos. I have one folder set up with this structure and plex does not recognize it. I cannot figure what I am doing wrong… --- ## [HW Transcoding not working on AMD Ryzen AI 9 HX PRO 370 w/ Radeon 890M](https://forums.plex.tv/t/hw-transcoding-not-working-on-amd-ryzen-ai-9-hx-pro-370-w-radeon-890m/938671)
**Author:** [@j4m35](https://forums.plex.tv/u/j4m35)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 2:13pm UTC](https://forums.plex.tv/t/hw-transcoding-not-working-on-amd-ryzen-ai-9-hx-pro-370-w-radeon-890m/938671 "2026-05-09T14:13:50Z")
Using Plex Linux Server Version#: 1.43.2.10687 The following is an excerpt of the logs when HW transcoding is trying to be performed: May 09 13:50:04 plex Plex Media Server\[2637\]: /home/runner/\_work/plex-conan/plex-con… --- ## [Cannot claim server – Setup is not allowed for shared servers, no device listed](https://forums.plex.tv/t/cannot-claim-server-setup-is-not-allowed-for-shared-servers-no-device-listed/938670)
**Author:** [@ajnichol2001](https://forums.plex.tv/u/ajnichol2001)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 1:56pm UTC](https://forums.plex.tv/t/cannot-claim-server-setup-is-not-allowed-for-shared-servers-no-device-listed/938670 "2026-05-09T13:56:34Z")
I’m running Plex Media Server via the linuxserver/plex Docker container on Unraid. Symptoms: - Server setup shows: “Setup is not allowed for shared servers” - No server appears under https://plex.tv/devices to remove - S… --- ## [Audio Stream Extended Display Title Inconsistencies](https://forums.plex.tv/t/audio-stream-extended-display-title-inconsistencies/938668)
**Author:** [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 1:14pm UTC](https://forums.plex.tv/t/audio-stream-extended-display-title-inconsistencies/938668 "2026-05-09T13:14:36Z")
Server Version#: 1.43.2.10687 In some of my TV shows, the Audio Stream Extended Display Title is shown as English (EAC3 5.1). On others, as (English EAC3 5.1) I think the first title is more correct. I’ve refreshed… --- ## [QTS and Plex Update Advice](https://forums.plex.tv/t/qts-and-plex-update-advice/936312)
**Author:** [@paulkc78](https://forums.plex.tv/u/paulkc78)\ **Replies:** 11\ **Last updated:** [May 9, 2026, 11:29am UTC](https://forums.plex.tv/t/qts-and-plex-update-advice/936312 "2026-05-09T11:29:32Z")
Server Version#: 1.41.3.9314 QTS Version#: 5.2.7.3297 I’m seeking advice on whether I should install the incremental updates on both QTS and Plex. I know that Plex is now at 1.43 and QTS is slightly higher than 5.2.8.3… --- ## [Remote access stopped working; may need cert reset?](https://forums.plex.tv/t/remote-access-stopped-working-may-need-cert-reset/938175)
**Author:** [@skwiggly](https://forums.plex.tv/u/skwiggly)\ **Replies:** 5\ **Last updated:** [May 9, 2026, 3:12am UTC](https://forums.plex.tv/t/remote-access-stopped-working-may-need-cert-reset/938175 "2026-05-09T03:12:44Z")
Server Version#: 1.43.1.10611-1e34174b1 Player Version#: 4.159.0 Hello, I recently changed my network configuration and now cannot find my server in the Plex hosted version (https://app.plex.tv/desktop/), while it app… --- ## [Hw acceleration on pi 4](https://forums.plex.tv/t/hw-acceleration-on-pi-4/938657)
**Author:** [@Addidis](https://forums.plex.tv/u/Addidis)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 1:56am UTC](https://forums.plex.tv/t/hw-acceleration-on-pi-4/938657 "2026-05-09T01:56:22Z")
Server Version#:Version 1.42.2.10156 Player Version#: I have plex pass and cannot get hw acceleration options to show up in settings / transcode . raspi 4 os lite. --- ## [Cannot connect on home network](https://forums.plex.tv/t/cannot-connect-on-home-network/938660)
**Author:** [@schu86](https://forums.plex.tv/u/schu86)\ **Replies:** 1\ **Last updated:** [May 9, 2026, 1:32am UTC](https://forums.plex.tv/t/cannot-connect-on-home-network/938660 "2026-05-09T01:32:57Z")
Server Version#:1.41.5.9626-72009626 Player Version#:Any \ I run on a Synology DS418Play, DSM 7.2.2-72803 All of a … --- ## [Plex remote access stopped working](https://forums.plex.tv/t/plex-remote-access-stopped-working/938655)
**Author:** [@White\_Boy](https://forums.plex.tv/u/White_Boy)\ **Replies:** 0\ **Last updated:** [May 8, 2026, 10:50pm UTC](https://forums.plex.tv/t/plex-remote-access-stopped-working/938655 "2026-05-08T22:50:59Z")
Hello, my remote access for plex server stopped working about a month ago. I tried going through most of what I could find in the FAQ/troubleshooting but i had a hard time understanding what i needed to do. could someone… --- ## [Plex Media Scanner crashes on tracks with FlagCommentary=1](https://forums.plex.tv/t/plex-media-scanner-crashes-on-tracks-with-flagcommentary-1/938513)
**Author:** [@alanmcco](https://forums.plex.tv/u/alanmcco)\ **Replies:** 22\ **Last updated:** [May 8, 2026, 8:49pm UTC](https://forums.plex.tv/t/plex-media-scanner-crashes-on-tracks-with-flagcommentary-1/938513 "2026-05-08T20:49:02Z")
Reposting this. The original was removed, apparently for disclosing that I used an AI assistant during the investigation. To be unambiguous: I’m a developer, with 20 years of experience, I personally ran and verified eve… --- ## [No library access/can't run Plex media server](https://forums.plex.tv/t/no-library-access-cant-run-plex-media-server/938214)
**Author:** [@uawild](https://forums.plex.tv/u/uawild)\ **Replies:** 9\ **Last updated:** [May 8, 2026, 6:56pm UTC](https://forums.plex.tv/t/no-library-access-cant-run-plex-media-server/938214 "2026-05-08T18:56:35Z")
Hello, I have been unable to access my media library since the password breach last year. I changed my password and have been trying various troubleshooting techniques, but with no success, I paid for the lifetime membe… --- ## [Unable to load contents of](https://forums.plex.tv/t/unable-to-load-contents-of/938644)
**Author:** [@willas00](https://forums.plex.tv/u/willas00)\ **Replies:** 1\ **Last updated:** [May 8, 2026, 4:25pm UTC](https://forums.plex.tv/t/unable-to-load-contents-of/938644 "2026-05-08T16:25:59Z")
Server Version#: Version 1.43.1.10611 Player Version#: N/A Today gone to check TV contents and it’s not loading. Gone onto the server and it says Unable to load contents of. The folder is an attached network drive fro… --- ## [Awaymodesupported](https://forums.plex.tv/t/awaymodesupported/938606)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 3\ **Last updated:** [May 8, 2026, 2:21pm UTC](https://forums.plex.tv/t/awaymodesupported/938606 "2026-05-08T14:21:13Z")
I’ve been putting my PC to sleep for the last few months after 11:00pm. To do this I had to programmatically turn off awaymodesupported before the PC would go to sleep. When it woke up, I would turn the option back on.… --- ## [EAC3/TrueHD/MLP audio fails to transcode — EAE\_ROOT env var not propagated to spawned Plex Transcode](https://forums.plex.tv/t/eac3-truehd-mlp-audio-fails-to-transcode-eae-root-env-var-not-propagated-to-spawned-plex-transcode/938576)
**Author:** [@guipace](https://forums.plex.tv/u/guipace)\ **Replies:** 6\ **Last updated:** [May 8, 2026, 10:49am UTC](https://forums.plex.tv/t/eac3-truehd-mlp-audio-fails-to-transcode-eae-root-env-var-not-propagated-to-spawned-plex-transcode/938576 "2026-05-08T10:49:32Z")
Server: v1.43.1.10611 (Docker, plexinc/pms-docker) Symptom: All transcodes of EAC3/TrueHD/MLP audio fail with Invalid decoder type ‘eac3\_eae’ followed by Error opening input file. Reproduction: Any client that requires… --- ## [Hard disk activity when Plex is turned on but not user access](https://forums.plex.tv/t/hard-disk-activity-when-plex-is-turned-on-but-not-user-access/935709)
**Author:** [@gdkinsman](https://forums.plex.tv/u/gdkinsman)\ **Replies:** 21\ **Last updated:** [May 8, 2026, 8:00am UTC](https://forums.plex.tv/t/hard-disk-activity-when-plex-is-turned-on-but-not-user-access/935709 "2026-05-08T08:00:47Z")
Server Version#: 1.42.2.10156 Player Version#: \ I’ve noticed recently that I can hear my PR4100 having activity wit… --- ## [Question : Simple 1:1 (passthrough) remuxing of extracted Blu-Ray](https://forums.plex.tv/t/question-simple-1-1-passthrough-remuxing-of-extracted-blu-ray/938620)
**Author:** [@hi\_phi](https://forums.plex.tv/u/hi_phi)\ **Replies:** 3\ **Last updated:** [May 8, 2026, 4:07am UTC](https://forums.plex.tv/t/question-simple-1-1-passthrough-remuxing-of-extracted-blu-ray/938620 "2026-05-08T04:07:02Z")
I want some opinions and facts concerning best practices when it comes to adding a file in my server. I had some troubles in the past with big HDR releases buffering on my players. (And remuxing helped, AFAIK.) Today I’… --- ## [Force Optimised Version to transcode to mp4](https://forums.plex.tv/t/force-optimised-version-to-transcode-to-mp4/938632)
**Author:** [@imrehg](https://forums.plex.tv/u/imrehg)\ **Replies:** 0\ **Last updated:** [May 8, 2026, 3:14am UTC](https://forums.plex.tv/t/force-optimised-version-to-transcode-to-mp4/938632 "2026-05-08T03:14:41Z")
Server Version 1.43.1.10611 Web Plahyer Version 4.159.0 I have a Chromecast 3rd Gen, that can only supports playing H264 videos (see the docs). When I try to stream H265/HEVC videos to it, the player nautrally tries to… --- ## [Relay not working](https://forums.plex.tv/t/relay-not-working/938629)
**Author:** [@MrStolpe](https://forums.plex.tv/u/MrStolpe)\ **Replies:** 5\ **Last updated:** [May 8, 2026, 12:32am UTC](https://forums.plex.tv/t/relay-not-working/938629 "2026-05-08T00:32:45Z")
Server Version#: 1.43.1.10611 Player Version#: 2026.8.0 I have a lifetime plex pass and from what I understand relay is included. I’ve never used it before and always just accessed my plex remotely vpning into my netwo… --- ## [Plex Media Server Application will not open](https://forums.plex.tv/t/plex-media-server-application-will-not-open/938611)
**Author:** [@rand2156](https://forums.plex.tv/u/rand2156)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 10:17pm UTC](https://forums.plex.tv/t/plex-media-server-application-will-not-open/938611 "2026-05-07T22:17:39Z")
Hi all, I had to uninstall my plex media server and reinstall with the April 2026 software, but when I attempt to open the Plex Media Service, I am directed to no where, nothing opens at all [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=47) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=49)