# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=51

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 52

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## [Remote Access not working](https://forums.plex.tv/t/remote-access-not-working/938376)

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**Author:** [@bwalter720](https://forums.plex.tv/u/bwalter720)\
**Replies:** 12\
**Last updated:** [April 29, 2026, 12:46am UTC](https://forums.plex.tv/t/remote-access-not-working/938376 "2026-04-29T00:46:38Z")

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Server Version#: 1.43.1.10611 Player Version#: 1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Dear any plex employees or wizards of the plex…

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## [Codec issue](https://forums.plex.tv/t/codec-issue/938401)

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**Author:** [@cool261](https://forums.plex.tv/u/cool261)\
**Replies:** 3\
**Last updated:** [April 28, 2026, 10:59pm UTC](https://forums.plex.tv/t/codec-issue/938401 "2026-04-28T22:59:12Z")

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Server Version#: 1.3.8 Player Version#:1.43.1.10611 I’ve been having this issue on some file for a little while. Last time it happened, it suddenly started working after i spent 5 hours researching to fix it and slowl…

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## [EERO Mesh Router](https://forums.plex.tv/t/eero-mesh-router/938247)

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**Author:** [@pguillot69](https://forums.plex.tv/u/pguillot69)\
**Replies:** 5\
**Last updated:** [April 28, 2026, 9:39pm UTC](https://forums.plex.tv/t/eero-mesh-router/938247 "2026-04-28T21:39:09Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Found an issue I just can’t understand. Inside the EEro App it shows a WAN IP a…

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## [Is logging "blackholes" for casted streams on the road map to being fixed?](https://forums.plex.tv/t/is-logging-blackholes-for-casted-streams-on-the-road-map-to-being-fixed/937173)

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**Author:** [@0ut1awed](https://forums.plex.tv/u/0ut1awed)\
**Replies:** 6\
**Last updated:** [April 28, 2026, 7:02pm UTC](https://forums.plex.tv/t/is-logging-blackholes-for-casted-streams-on-the-road-map-to-being-fixed/937173 "2026-04-28T19:02:15Z")

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Server Version#: 1.43.0.10492 (baremetal Ubuntu 22.04) Player Version#: 4.159.0 (web player) I’ve been trying to track down gaps of streaming history for a specific user. I’ve been able to correlate data streams in the…

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## [I Hate to Ask (Moved appdata and now all libraries gone](https://forums.plex.tv/t/i-hate-to-ask-moved-appdata-and-now-all-libraries-gone/938395)

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**Author:** [@frankbaum67](https://forums.plex.tv/u/frankbaum67)\
**Replies:** 19\
**Last updated:** [April 28, 2026, 5:31pm UTC](https://forums.plex.tv/t/i-hate-to-ask-moved-appdata-and-now-all-libraries-gone/938395 "2026-04-28T17:31:16Z")

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Server Version#:1.43.1.10611 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I followed the instructions to move appdata to an external hard driv…

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## [I cannot watch my shows from the app on my phone but I can from the Safari tab on my phone](https://forums.plex.tv/t/i-cannot-watch-my-shows-from-the-app-on-my-phone-but-i-can-from-the-safari-tab-on-my-phone/938392)

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**Author:** [@alexzilakakis](https://forums.plex.tv/u/alexzilakakis)\
**Replies:** 0\
**Last updated:** [April 28, 2026, 1:05pm UTC](https://forums.plex.tv/t/i-cannot-watch-my-shows-from-the-app-on-my-phone-but-i-can-from-the-safari-tab-on-my-phone/938392 "2026-04-28T13:05:38Z")

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Server Version#: IDK Player Version#: IDK I am at work so IDK these things but seem to be out of scope. But I am trying to watch shows on my phone at work but it won’t let me use the plex app to watch (with plex pass),…

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## [How to eliminate "offline" duplicate servers](https://forums.plex.tv/t/how-to-eliminate-offline-duplicate-servers/938354)

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**Author:** [@DumbBunn](https://forums.plex.tv/u/DumbBunn)\
**Replies:** 2\
**Last updated:** [April 28, 2026, 1:01pm UTC](https://forums.plex.tv/t/how-to-eliminate-offline-duplicate-servers/938354 "2026-04-28T13:01:28Z")

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Server Version QTS 5.2.9.3451 Player Version#: 4.147.1 My Plex Media Server was suffering form a ‘memory leak’. I asked the forum, a Plex person requested logs, etc., which I supplied, then crickets. The ticket was clo…

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## [Plex server offline both Windows and QNAP](https://forums.plex.tv/t/plex-server-offline-both-windows-and-qnap/938346)

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**Author:** [@njibo](https://forums.plex.tv/u/njibo)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 12:00pm UTC](https://forums.plex.tv/t/plex-server-offline-both-windows-and-qnap/938346 "2026-04-28T12:00:26Z")

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Server Version#: Latest Player Version#: Latest For the past 4 days, my Plex servers (Windows and QNAP) show offline. Nothing was changed at my end and I have restarted the servers with no luck! I tried to connect usi…

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## [Is there a way to limit remote transcodes vs remote bandwidth](https://forums.plex.tv/t/is-there-a-way-to-limit-remote-transcodes-vs-remote-bandwidth/938361)

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**Author:** [@Dan\_shephard](https://forums.plex.tv/u/Dan_shephard)\
**Replies:** 29\
**Last updated:** [April 28, 2026, 10:51am UTC](https://forums.plex.tv/t/is-there-a-way-to-limit-remote-transcodes-vs-remote-bandwidth/938361 "2026-04-28T10:51:53Z")

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Server Version#:1.43.1.10611 Player Version#: Hi, Is there a way to edit ffmpeg to limit the bitrate for transcodes? for example, If I have remote set at 15Mbps and if someone plays a file that has a bitrate of 3Mbps…

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## [Plex suddenly choking when attempting to play nearly everything](https://forums.plex.tv/t/plex-suddenly-choking-when-attempting-to-play-nearly-everything/938276)

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**Author:** [@bbschaefer](https://forums.plex.tv/u/bbschaefer)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 2:01am UTC](https://forums.plex.tv/t/plex-suddenly-choking-when-attempting-to-play-nearly-everything/938276 "2026-04-28T02:01:31Z")

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I’ve been running this server for over 2 years and haven’t made any changes. All of a sudden, I’m getting messages that the server isn’t powerful enough to convert when attempting to direct play nearly every type of med…

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## [Scan Library Files Giving Me Error Saying I'm Offline](https://forums.plex.tv/t/scan-library-files-giving-me-error-saying-im-offline/938217)

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**Author:** [@Dukes\_Glamour](https://forums.plex.tv/u/Dukes_Glamour)\
**Replies:** 3\
**Last updated:** [April 28, 2026, 1:58am UTC](https://forums.plex.tv/t/scan-library-files-giving-me-error-saying-im-offline/938217 "2026-04-28T01:58:38Z")

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When I try to update my Music library on my Plex server, it generates the error “An internet connection is needed to scan library files”, I am online though. My movie & tv libraries scan perfectly and the movies, tv & mu…

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## [Remote Access No Longer Working - Not available outside your network](https://forums.plex.tv/t/remote-access-no-longer-working-not-available-outside-your-network/938363)

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**Author:** [@melaniechaisson](https://forums.plex.tv/u/melaniechaisson)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 1:07am UTC](https://forums.plex.tv/t/remote-access-no-longer-working-not-available-outside-your-network/938363 "2026-04-28T01:07:30Z")

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Server Version#: 1.43.1.10611 Player Version#: 4.159.0 All stats say it’s running fine. Have tried multiple solution attempts, but still isn’t working. I also haven’t changed my internet at all since the update, and it…

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## [Issue - Playlist sharing - notifications not sent to users](https://forums.plex.tv/t/issue-playlist-sharing-notifications-not-sent-to-users/938377)

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**Author:** [@nousl](https://forums.plex.tv/u/nousl)\
**Replies:** 3\
**Last updated:** [April 27, 2026, 11:51pm UTC](https://forums.plex.tv/t/issue-playlist-sharing-notifications-not-sent-to-users/938377 "2026-04-27T23:51:48Z")

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Server Version#:1.43.1.10611 Player Version#:4.159.0 When Sharing playlist with users, they do not receive email notifications nor in player notifications

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## [Remote access problem](https://forums.plex.tv/t/remote-access-problem/938365)

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**Author:** [@Maurizio-Di-Ianni](https://forums.plex.tv/u/Maurizio-Di-Ianni)\
**Replies:** 1\
**Last updated:** [April 27, 2026, 10:33pm UTC](https://forums.plex.tv/t/remote-access-problem/938365 "2026-04-27T22:33:48Z")

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Dear BigWheel, I got problem on remote access. It is many years that PLEX server works perfectly, but now I got this problem: I got a firewall (sophos) and I opened the port 32402, when I confirm the port the internet c…

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## [Plexscripthost.exe running multiple instanses and hogging all my cpu](https://forums.plex.tv/t/plexscripthost-exe-running-multiple-instanses-and-hogging-all-my-cpu/938371)

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**Author:** [@corb06](https://forums.plex.tv/u/corb06)\
**Replies:** 1\
**Last updated:** [April 27, 2026, 7:13pm UTC](https://forums.plex.tv/t/plexscripthost-exe-running-multiple-instanses-and-hogging-all-my-cpu/938371 "2026-04-27T19:13:02Z")

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Got multiple plexscripthost.exe running and using 25% of my CPU. They never stop, I have let them run for several hours but they never quit. I have tried uninstalling Plex server and reinstalling, also tried older versio…

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## [Cannot Edit Library Information](https://forums.plex.tv/t/cannot-edit-library-information/938092)

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**Author:** [@frankbaum67](https://forums.plex.tv/u/frankbaum67)\
**Replies:** 4\
**Last updated:** [April 27, 2026, 6:37pm UTC](https://forums.plex.tv/t/cannot-edit-library-information/938092 "2026-04-27T18:37:42Z")

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Server Version#: 1.43.1.10611 I cannot edit any of my Libraries. I’ve tried a few browsers and still doesn’t work. The “add folder” and “advanced” choices are faded and the “language” choice is just an arrow… I want to…

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## [Scrubs 2026 was detected and now it's not](https://forums.plex.tv/t/scrubs-2026-was-detected-and-now-its-not/937471)

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**Author:** [@itszhc](https://forums.plex.tv/u/itszhc)\
**Replies:** 26\
**Last updated:** [April 26, 2026, 11:58pm UTC](https://forums.plex.tv/t/scrubs-2026-was-detected-and-now-its-not/937471 "2026-04-26T23:58:16Z")

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Server Version#: 1.43.0.10492 I have been adding episodes of Scrubs (2026) each week and for the first 5 weeks it was fine, episodes added and pulled as expected. This morning I added Scrubs (2026) s01e06.mkv to direct…

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## [Remote connect has worked for months now it is not](https://forums.plex.tv/t/remote-connect-has-worked-for-months-now-it-is-not/938359)

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**Author:** [@tjdozier](https://forums.plex.tv/u/tjdozier)\
**Replies:** 2\
**Last updated:** [April 26, 2026, 10:38pm UTC](https://forums.plex.tv/t/remote-connect-has-worked-for-months-now-it-is-not/938359 "2026-04-26T22:38:01Z")

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Server Version#: 1.43.1.10611-720010611 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Global Music Videos Folder artist matching](https://forums.plex.tv/t/global-music-videos-folder-artist-matching/938352)

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**Author:** [@douglaskirton](https://forums.plex.tv/u/douglaskirton)\
**Replies:** 0\
**Last updated:** [April 26, 2026, 4:30pm UTC](https://forums.plex.tv/t/global-music-videos-folder-artist-matching/938352 "2026-04-26T16:30:01Z")

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I have it set up and it works for more artists. But some don’t match. See below example: /musicvideos/Machine Gun Kelly/A Little More-video.mkv I have Machine Gun Kelly in my music library. Plex matches it as “mgk”, wh…

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## [Remote buffering only stored media](https://forums.plex.tv/t/remote-buffering-only-stored-media/938333)

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**Author:** [@chrissmalley344](https://forums.plex.tv/u/chrissmalley344)\
**Replies:** 9\
**Last updated:** [April 26, 2026, 12:10pm UTC](https://forums.plex.tv/t/remote-buffering-only-stored-media/938333 "2026-04-26T12:10:18Z")

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Server Version#:1.43.1.10611 Player Version#: Plex for Android (Mobile) I know buffering is a common complaint, but usually focused on HD streams. I’m a novice with a slow internet (5Mbps upload) streaming primarily i…

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## [Expressvpn set up to allow plex…. Help please](https://forums.plex.tv/t/expressvpn-set-up-to-allow-plex-help-please/938339)

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**Author:** [@docim](https://forums.plex.tv/u/docim)\
**Replies:** 4\
**Last updated:** [April 26, 2026, 3:56am UTC](https://forums.plex.tv/t/expressvpn-set-up-to-allow-plex-help-please/938339 "2026-04-26T03:56:28Z")

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I run two pcs, when I use expressvpn on one while downloading my friends cannot access my plex server on my other pc. So it’s either download or allow access one or the other. I’ve since learned that I can tell the expre…

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## [Final steps in moving server how to delete old server directories and references](https://forums.plex.tv/t/final-steps-in-moving-server-how-to-delete-old-server-directories-and-references/938341)

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**Author:** [@braveflamingo](https://forums.plex.tv/u/braveflamingo)\
**Replies:** 1\
**Last updated:** [April 26, 2026, 2:42am UTC](https://forums.plex.tv/t/final-steps-in-moving-server-how-to-delete-old-server-directories-and-references/938341 "2026-04-26T02:42:05Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>I just moved from Windows to Unraid. Everything is looking good and all. How can I…

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## [Help with a movie not adding to Plex](https://forums.plex.tv/t/help-with-a-movie-not-adding-to-plex/938326)

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**Author:** [@Entropy](https://forums.plex.tv/u/Entropy)\
**Replies:** 7\
**Last updated:** [April 26, 2026, 12:29am UTC](https://forums.plex.tv/t/help-with-a-movie-not-adding-to-plex/938326 "2026-04-26T00:29:55Z")

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PMS has problem adding a movie placed by radarr. The path of the file is: \[movie root\]/Driven (2018)/Driven (2018) {imdb-tt5592796} \[WEBDL-1080p\]\[h264\]\[8 bit\]\[AC3 5.1\]\[EN\]-\[EVO\].mkv Please help me fixing it. Many Than…

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## [Conversion failed, Codec missing on Truenas](https://forums.plex.tv/t/conversion-failed-codec-missing-on-truenas/936765)

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**Author:** [@Dick\_Waggles](https://forums.plex.tv/u/Dick_Waggles)\
**Replies:** 4\
**Last updated:** [April 25, 2026, 8:38pm UTC](https://forums.plex.tv/t/conversion-failed-codec-missing-on-truenas/936765 "2026-04-25T20:38:11Z")

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Server Version#: 1.43.0.10492 Player Version#: Plex Media Server Logs\_2026-02-28\_05-39-31.zip (3.2 MB) Recently myself and many of my users have been getting the “conversion failed. missing codec” error when playing v…

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## [Plexmediaserver regularly crashing on ubuntu](https://forums.plex.tv/t/plexmediaserver-regularly-crashing-on-ubuntu/938336)

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**Author:** [@zen2911](https://forums.plex.tv/u/zen2911)\
**Replies:** 1\
**Last updated:** [April 25, 2026, 8:09pm UTC](https://forums.plex.tv/t/plexmediaserver-regularly-crashing-on-ubuntu/938336 "2026-04-25T20:09:07Z")

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Server Version#:1.43.1.10611 Player Version#: Running on a Ubuntu 24.04 Every other day (2-5 days or so) it seems Plex is crashing and streaming is not possible for a minute or so. While not the end of the world i do …

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## [Remote Access not staying connected](https://forums.plex.tv/t/remote-access-not-staying-connected/938105)

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**Author:** [@edgarsalvador740](https://forums.plex.tv/u/edgarsalvador740)\
**Replies:** 2\
**Last updated:** [April 25, 2026, 2:50pm UTC](https://forums.plex.tv/t/remote-access-not-staying-connected/938105 "2026-04-25T14:50:39Z")

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Hi, I’ve set up a new Windows Plex Media Server mainly for music and I can’t get Remote Access to stay stable, which is breaking Plexamp outside my LAN. Setup •Manual public port in Plex: 32400 •Asus router forwards T…

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## [Seriously what is going on with QNAP Plex updates?](https://forums.plex.tv/t/seriously-what-is-going-on-with-qnap-plex-updates/938330)

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**Author:** [@skwor01](https://forums.plex.tv/u/skwor01)\
**Replies:** 1\
**Last updated:** [April 25, 2026, 2:47pm UTC](https://forums.plex.tv/t/seriously-what-is-going-on-with-qnap-plex-updates/938330 "2026-04-25T14:47:22Z")

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This is a very long time to be kept in the dark. Longtime LIFETIME pass user here, I have encouraged literally dozens of people to buy into Plex and now most of us are beginning to wonder about this choice and the need t…

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## [Database backup deadlock with active library scan/credits detection](https://forums.plex.tv/t/database-backup-deadlock-with-active-library-scan-credits-detection/937113)

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**Author:** [@Albatrozz](https://forums.plex.tv/u/Albatrozz)\
**Replies:** 2\
**Last updated:** [April 25, 2026, 5:29am UTC](https://forums.plex.tv/t/database-backup-deadlock-with-active-library-scan-credits-detection/937113 "2026-04-25T05:29:56Z")

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Description: Plex Media Server becomes unresponsive when the Butler’s scheduled database backup task runs concurrently with an active library scan or credits detection job. Observed behavior: The backup thread capture…

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## [How to make the plex transcoder "Greedy"](https://forums.plex.tv/t/how-to-make-the-plex-transcoder-greedy/938318)

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**Author:** [@forzahor2](https://forums.plex.tv/u/forzahor2)\
**Replies:** 3\
**Last updated:** [April 25, 2026, 2:15am UTC](https://forums.plex.tv/t/how-to-make-the-plex-transcoder-greedy/938318 "2026-04-25T02:15:42Z")

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Server Version#: 1.42.2.10156 Player Version#: 1.42.2.10156 So im trying to set up plex, on a desktop right. my personal desktop. I know the common wisdom is just build a seperate box, but thats a waste of parts for s…

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## [Start.mpd served with invalid Content-Type (Content-Type: Content-Type: text/xml)](https://forums.plex.tv/t/start-mpd-served-with-invalid-content-type-content-type-content-type-text-xml/938279)

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**Author:** [@dennis\_de](https://forums.plex.tv/u/dennis_de)\
**Replies:** 1\
**Last updated:** [April 24, 2026, 9:27pm UTC](https://forums.plex.tv/t/start-mpd-served-with-invalid-content-type-content-type-content-type-text-xml/938279 "2026-04-24T21:27:31Z")

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Server Version#: 1.43.1.10611 Hi everyone, I came across something odd while debugging a playback issue and wanted to highlight it here, as it may affect client compatibility. When requesting the DASH manifest (/video…

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