# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=54 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 55 --- ## [Empty folder deletion](https://forums.plex.tv/t/empty-folder-deletion/938156)
**Author:** [@FilipPlex83](https://forums.plex.tv/u/FilipPlex83)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 12:34pm UTC](https://forums.plex.tv/t/empty-folder-deletion/938156 "2026-04-20T12:34:23Z")
When I delete a file from the library via the Plex app, only the file itself is removed. Is there an option to also delete the folder if it no longer contains any media files? --- ## [Suddenly .LRC files aren't showing up](https://forums.plex.tv/t/suddenly-lrc-files-arent-showing-up/938145)
**Author:** [@jeffinindy](https://forums.plex.tv/u/jeffinindy)\ **Replies:** 6\ **Last updated:** [April 20, 2026, 12:13pm UTC](https://forums.plex.tv/t/suddenly-lrc-files-arent-showing-up/938145 "2026-04-20T12:13:17Z")
Server Version#: 4.159.0 Player Version#: Multiple I’ve been using LRC files, and I love them! But in the past couple of months, whenever I add an LRC file, it won’t appear. On FireTV and Plexamp, nothing appears. … --- ## [Optimize media to H.265](https://forums.plex.tv/t/optimize-media-to-h-265/938010)
**Author:** [@FabulousFadz](https://forums.plex.tv/u/FabulousFadz)\ **Replies:** 7\ **Last updated:** [April 20, 2026, 3:18am UTC](https://forums.plex.tv/t/optimize-media-to-h-265/938010 "2026-04-20T03:18:13Z")
Server Version#: 1.43.1.10611 Given that live transcoding to HEVC is an option that has been around for a while, today I thought to check if it was possible to optimize media to space saving HEVC. The blog post that ann… --- ## [Plex Disconnects from Server Every Time I Scan Folders for New Files - Terramaster Nas](https://forums.plex.tv/t/plex-disconnects-from-server-every-time-i-scan-folders-for-new-files-terramaster-nas/938153)
**Author:** [@MarkleyMovieLibrary](https://forums.plex.tv/u/MarkleyMovieLibrary)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 2:33am UTC](https://forums.plex.tv/t/plex-disconnects-from-server-every-time-i-scan-folders-for-new-files-terramaster-nas/938153 "2026-04-20T02:33:56Z")
Server Version#: 1.43.1.10611 Hey gang… Despite running a Plex server for over 10 years I am still very much tech illiterate with certain aspects of this process. I was having some issues last fall with my server’s conn… --- ## [Remote access not working despite server settings claiming all is OK!](https://forums.plex.tv/t/remote-access-not-working-despite-server-settings-claiming-all-is-ok/934301)
**Author:** [@nickss1](https://forums.plex.tv/u/nickss1)\ **Replies:** 29\ **Last updated:** [April 20, 2026, 1:01am UTC](https://forums.plex.tv/t/remote-access-not-working-despite-server-settings-claiming-all-is-ok/934301 "2026-04-20T01:01:24Z")
Server Version#: 1.42.2.10156 Player Version#: Web (4.156.0) + Android app latest version (20251207) I am stuck. There are so many posts around this issue but they seem to be all slightly different anyhow. My setup: … --- ## [I can't access my files on my BeeStation anymore](https://forums.plex.tv/t/i-cant-access-my-files-on-my-beestation-anymore/938124)
**Author:** [@anthonylavecchia](https://forums.plex.tv/u/anthonylavecchia)\ **Replies:** 4\ **Last updated:** [April 20, 2026, 12:23am UTC](https://forums.plex.tv/t/i-cant-access-my-files-on-my-beestation-anymore/938124 "2026-04-20T00:23:43Z")
Hello, I am experiencing issues accessing the file directory on my BeeStation server. This has been occurring for several days, despite the files remaining present in their source location. Bonjour, je n’arrive plus à a… --- ## [Organize DAZN boxing. It won’t show up](https://forums.plex.tv/t/organize-dazn-boxing-it-won-t-show-up/938140)
**Author:** [@ogroar](https://forums.plex.tv/u/ogroar)\ **Replies:** 1\ **Last updated:** [April 19, 2026, 7:19pm UTC](https://forums.plex.tv/t/organize-dazn-boxing-it-won-t-show-up/938140 "2026-04-19T19:19:05Z")
Hello, I’ve never had an issue adding sporting events like Baseball, ufc etc. I’m trying to add a few DAZN boxing events and Plex won’t see them. Long time Plex user but this has me perplexed. I tried putting it in the… --- ## [Unable to remote access](https://forums.plex.tv/t/unable-to-remote-access/937974)
**Author:** [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\ **Replies:** 3\ **Last updated:** [April 19, 2026, 6:06pm UTC](https://forums.plex.tv/t/unable-to-remote-access/937974 "2026-04-19T18:06:02Z")
Server Version#:1.43.1.10611 Player Version#: platform version - 26.3.1 client version 2026.5.0 (1635) \ when i try … --- ## [Remote access to H265 files not working](https://forums.plex.tv/t/remote-access-to-h265-files-not-working/938132)
**Author:** [@sp107](https://forums.plex.tv/u/sp107)\ **Replies:** 2\ **Last updated:** [April 19, 2026, 5:48pm UTC](https://forums.plex.tv/t/remote-access-to-h265-files-not-working/938132 "2026-04-19T17:48:12Z")
Server Version#:1.112.0.359-0d79a49f Player Version#: LG Tv , iPad Any other file type works fine so ports are open. Just H265 fail to play. Was working last time I tried it about 6 weeks ago. Lifetime Pass so not th… --- ## [Remote users can’t connect](https://forums.plex.tv/t/remote-users-can-t-connect/938109)
**Author:** [@StefanRosvall](https://forums.plex.tv/u/StefanRosvall)\ **Replies:** 4\ **Last updated:** [April 19, 2026, 4:42pm UTC](https://forums.plex.tv/t/remote-users-can-t-connect/938109 "2026-04-19T16:42:58Z")
Server Version#: Player Version#: \ Since a couple of days no remote users can connect to my server, but it works fi… --- ## [Plex not scrapping shows correctly - completely borken](https://forums.plex.tv/t/plex-not-scrapping-shows-correctly-completely-borken/938121)
**Author:** [@eliminatrix](https://forums.plex.tv/u/eliminatrix)\ **Replies:** 2\ **Last updated:** [April 19, 2026, 3:52pm UTC](https://forums.plex.tv/t/plex-not-scrapping-shows-correctly-completely-borken/938121 "2026-04-19T15:52:46Z")
Server Version#: Player Version#: \ I got AI to summarise my issues :upside\_down\_face: Plex on unraid is mixing sh… --- ## [Moving from Windows to Unraid](https://forums.plex.tv/t/moving-from-windows-to-unraid/938007)
**Author:** [@braveflamingo](https://forums.plex.tv/u/braveflamingo)\ **Replies:** 2\ **Last updated:** [April 19, 2026, 1:08am UTC](https://forums.plex.tv/t/moving-from-windows-to-unraid/938007 "2026-04-19T01:08:03Z")
I’m wondering if the guide is a bit old https://support.plex.tv/articles/201370363-move-an-install-to-another-system/ and still relevant. I’m in the process of moving Plex from Windows to Unraid. Right now I’m slogging … --- ## [Bundled iHD driver references glibc symbols not exported by libgcompat; VAAPI init fails on Arc B570](https://forums.plex.tv/t/bundled-ihd-driver-references-glibc-symbols-not-exported-by-libgcompat-vaapi-init-fails-on-arc-b570/938129)
**Author:** [@drewburr9](https://forums.plex.tv/u/drewburr9)\ **Replies:** 0\ **Last updated:** [April 19, 2026, 1:25pm UTC](https://forums.plex.tv/t/bundled-ihd-driver-references-glibc-symbols-not-exported-by-libgcompat-vaapi-init-fails-on-arc-b570/938129 "2026-04-19T13:25:53Z")
Server Version#: Plex 1.43.1.10611-1e34174b1, Docker, Ubuntu 24.04 / glibc 2.39 Player Version#: Any Reporting a transcoder-runtime packaging mismatch that breaks hardware transcoding on Battlemage GPUs in the Docker i… --- ## [Library/Tuner Issues on Mac Mini M4](https://forums.plex.tv/t/library-tuner-issues-on-mac-mini-m4/938118)
**Author:** [@pullen](https://forums.plex.tv/u/pullen)\ **Replies:** 0\ **Last updated:** [April 19, 2026, 5:37am UTC](https://forums.plex.tv/t/library-tuner-issues-on-mac-mini-m4/938118 "2026-04-19T05:37:25Z")
Server Version#:4.159.0 Player Version#: Multiple Hey all, I’m very sorry if I’m in the wrong spot. This is my first time posting and couldn’t find an appropriate forum. I’ve had a homerun hd receiver connected to a … --- ## [Unable to add new Plex Server after deleting old one](https://forums.plex.tv/t/unable-to-add-new-plex-server-after-deleting-old-one/938108)
**Author:** [@ryanrodio](https://forums.plex.tv/u/ryanrodio)\ **Replies:** 3\ **Last updated:** [April 18, 2026, 10:34pm UTC](https://forums.plex.tv/t/unable-to-add-new-plex-server-after-deleting-old-one/938108 "2026-04-18T22:34:33Z")
Server Version#: v.1.43.1.10611-1e34174b1 I have removed the old server from authorized devices. I have deleted the Plex server app, and manually removed the registry files and the folder in the app data location. I ha… --- ## [Search no longer working](https://forums.plex.tv/t/search-no-longer-working/938111)
**Author:** [@m7urt](https://forums.plex.tv/u/m7urt)\ **Replies:** 3\ **Last updated:** [April 18, 2026, 10:11pm UTC](https://forums.plex.tv/t/search-no-longer-working/938111 "2026-04-18T22:11:20Z")
Server Version#: 1.43.1.10611 I migrated from a windows 10 machine to windows 11. Moved the entire appdata files, copied the registry settings. All my libraries came through all my users. Happy days. But, the search ba… --- ## [Latest update claims to fix movie trailers not playing on certain devices. It's still happening](https://forums.plex.tv/t/latest-update-claims-to-fix-movie-trailers-not-playing-on-certain-devices-its-still-happening/938107)
**Author:** [@havoc70](https://forums.plex.tv/u/havoc70)\ **Replies:** 0\ **Last updated:** [April 18, 2026, 4:50pm UTC](https://forums.plex.tv/t/latest-update-claims-to-fix-movie-trailers-not-playing-on-certain-devices-its-still-happening/938107 "2026-04-18T16:50:48Z")
Server Version#: 1.43.1.10611 Player Version#: AppleTV 8.45 (9684) Playing trailers on Apple TV that are not movies already in my library (upcoming theatrical and BluRay releases) cause a playback failed, transcoder er… --- ## [After migration, desktop clients work nut not iOS](https://forums.plex.tv/t/after-migration-desktop-clients-work-nut-not-ios/938106)
**Author:** [@cyprien](https://forums.plex.tv/u/cyprien)\ **Replies:** 0\ **Last updated:** [April 18, 2026, 4:36pm UTC](https://forums.plex.tv/t/after-migration-desktop-clients-work-nut-not-ios/938106 "2026-04-18T16:36:58Z")
Server Version#: 1.43.1.10611 Player Version#: 1.112.0.359-0d79a49f I just migrated from Synology DSM to Docker. Migration went well, I followed this guide: https://support.plex.tv/articles/201370363-move-an-install-t… --- ## [Remote Access shows "Not available outside your network" but server is verifiably reachable external](https://forums.plex.tv/t/remote-access-shows-not-available-outside-your-network-but-server-is-verifiably-reachable-external/938100)
**Author:** [@fireo](https://forums.plex.tv/u/fireo)\ **Replies:** 0\ **Last updated:** [April 18, 2026, 2:51pm UTC](https://forums.plex.tv/t/remote-access-shows-not-available-outside-your-network-but-server-is-verifiably-reachable-external/938100 "2026-04-18T14:51:32Z")
Hoping someone here has seen this pattern before, because I’ve exhausted every client-side and network-side check I can think of. Setup Server: Plex Media Server 1.43.1.10611 (latest) on Synology DiskStation, native pa… --- ## [Locked myself out from Media Server after changing Secure connection-settings](https://forums.plex.tv/t/locked-myself-out-from-media-server-after-changing-secure-connection-settings/938099)
**Author:** [@jontasson1](https://forums.plex.tv/u/jontasson1)\ **Replies:** 0\ **Last updated:** [April 18, 2026, 2:49pm UTC](https://forums.plex.tv/t/locked-myself-out-from-media-server-after-changing-secure-connection-settings/938099 "2026-04-18T14:49:23Z")
Hi. I think i’ve locked myself out from connecting to my Plex media server (running on Nvidia Shield) and now the server won’t run. It all started when i couldn’t access my media server from my PC and my phone because of… --- ## [Plex not working on mac or iPhone](https://forums.plex.tv/t/plex-not-working-on-mac-or-iphone/938015)
**Author:** [@ipetem](https://forums.plex.tv/u/ipetem)\ **Replies:** 3\ **Last updated:** [April 18, 2026, 2:46pm UTC](https://forums.plex.tv/t/plex-not-working-on-mac-or-iphone/938015 "2026-04-18T14:46:51Z")
Server Version#: Version 4.159.0 Player Version#: unknown Hello. Plex works perfectly on my desktop (laptop, Windows), then played through my fire TV via the Plex app. It doesn’t work through my iPhone or Macbook, it s… --- ## [Server Claim Issues](https://forums.plex.tv/t/server-claim-issues/938083)
**Author:** [@DocMarten](https://forums.plex.tv/u/DocMarten)\ **Replies:** 2\ **Last updated:** [April 18, 2026, 12:45pm UTC](https://forums.plex.tv/t/server-claim-issues/938083 "2026-04-18T12:45:50Z")
Server Version#: arch-plexpass 1.43.1.10611-1-01 I’ve used ChuckPa’s UserCredentialReset and it said it was successful. I’m at a loss at what to do moving forward. I can’t access my server at all. My claim token started… --- ## [Plex via Tailscale: Access works on Mobile Data but fails on WiFi (No router access)](https://forums.plex.tv/t/plex-via-tailscale-access-works-on-mobile-data-but-fails-on-wifi-no-router-access/938096)
**Author:** [@rudib62](https://forums.plex.tv/u/rudib62)\ **Replies:** 0\ **Last updated:** [April 18, 2026, 9:03am UTC](https://forums.plex.tv/t/plex-via-tailscale-access-works-on-mobile-data-but-fails-on-wifi-no-router-access/938096 "2026-04-18T09:03:58Z")
Server Version#: 1.42.2.10156-f737b826c Player Version#: 4.147.1 Hi everyone, I’m struggling with my Plex setup via Tailscale and hope someone can point me in the right direction. The Problem: Accessing my Plex serve… --- ## [Remote access quit working, unsure what to do](https://forums.plex.tv/t/remote-access-quit-working-unsure-what-to-do/938091)
**Author:** [@caseyrde](https://forums.plex.tv/u/caseyrde)\ **Replies:** 12\ **Last updated:** [April 18, 2026, 1:36am UTC](https://forums.plex.tv/t/remote-access-quit-working-unsure-what-to-do/938091 "2026-04-18T01:36:39Z")
Server Version#:latest Player Version#:unknown I’ve had constant issues with getting remote access to work, but I had it running for almost a month before it quit, and I can’t get it working again. Yes, I have read th… --- ## [Plex won't update!](https://forums.plex.tv/t/plex-wont-update/938089)
**Author:** [@Smothers\_Family](https://forums.plex.tv/u/Smothers_Family)\ **Replies:** 2\ **Last updated:** [April 17, 2026, 7:36pm UTC](https://forums.plex.tv/t/plex-wont-update/938089 "2026-04-17T19:36:14Z")
Server Version#:1.42.2.10156 Player Version#:Not sure Windows 11 When I log into Plex I see that the Plex Media Server has an update from Version 1.42.2.10156 to Version 1.43.1.10611 but when I download and install, n… --- ## [Remote connection/access not possible,Port 32400 is enabled](https://forums.plex.tv/t/remote-connection-access-not-possible-port-32400-is-enabled/938061)
**Author:** [@mactec01](https://forums.plex.tv/u/mactec01)\ **Replies:** 7\ **Last updated:** [April 17, 2026, 7:02pm UTC](https://forums.plex.tv/t/remote-connection-access-not-possible-port-32400-is-enabled/938061 "2026-04-17T19:02:26Z")
Server Version#:4.1590 Player Version#:IOS newest version I’m having the same issue as many others, it says remote access is fully accessible for seconds, yet I can’t connect to it outside my network also app.plex.tv d… --- ## [Plex not playing 4K on Roku](https://forums.plex.tv/t/plex-not-playing-4k-on-roku/938088)
**Author:** [@dhou44](https://forums.plex.tv/u/dhou44)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 6:36pm UTC](https://forums.plex.tv/t/plex-not-playing-4k-on-roku/938088 "2026-04-17T18:36:24Z")
Server Version#:1.43.1.10611 Player Version#:9.6.11.11266 Attempting to play 4K videos on Roku fails with message “Your connection to the server was not fast enough to stream this video.” This only started happening af… --- ## [Plex Media Server on Docker can't access the Internet](https://forums.plex.tv/t/plex-media-server-on-docker-cant-access-the-internet/937377)
**Author:** [@anise\_r](https://forums.plex.tv/u/anise_r)\ **Replies:** 9\ **Last updated:** [April 17, 2026, 2:26pm UTC](https://forums.plex.tv/t/plex-media-server-on-docker-cant-access-the-internet/937377 "2026-04-17T14:26:54Z")
Server Version#: 4.156.0 Player Version#: Plex Media Server.log (566.8 KB) Server states “Not available outside your network, Your server is signed in to Plex, but is not reachable from outside your network.” Using d… --- ## [Switched to new linux distro, remote access no longer works](https://forums.plex.tv/t/switched-to-new-linux-distro-remote-access-no-longer-works/938077)
**Author:** [@d\_hunterphillips](https://forums.plex.tv/u/d_hunterphillips)\ **Replies:** 2\ **Last updated:** [April 17, 2026, 1:43pm UTC](https://forums.plex.tv/t/switched-to-new-linux-distro-remote-access-no-longer-works/938077 "2026-04-17T13:43:09Z")
Server Version#: 4.159.0 Player Version#: 2026.7.0 \ I recently switched to the new distro on linux using the comman… --- ## [Remote access keeps dropping, something with my port forward setup?](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076)
**Author:** [@silsurf](https://forums.plex.tv/u/silsurf)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 1:08pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076 "2026-04-17T13:08:09Z")
Newly installed Plex on a Synology NAS. Server is connected, but the remote access keeps dropping after a minute or two. Incoming Fiber goes to Nokia Router, port is fwd to a dedicated IP that is on my Unifi Console. W… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=53) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=55)