# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=55 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 56 --- ## [Plex Media Server on Docker can't access the Internet](https://forums.plex.tv/t/plex-media-server-on-docker-cant-access-the-internet/937377)
**Author:** [@anise\_r](https://forums.plex.tv/u/anise_r)\ **Replies:** 9\ **Last updated:** [April 17, 2026, 2:26pm UTC](https://forums.plex.tv/t/plex-media-server-on-docker-cant-access-the-internet/937377 "2026-04-17T14:26:54Z")
Server Version#: 4.156.0 Player Version#: Plex Media Server.log (566.8 KB) Server states “Not available outside your network, Your server is signed in to Plex, but is not reachable from outside your network.” Using d… --- ## [Switched to new linux distro, remote access no longer works](https://forums.plex.tv/t/switched-to-new-linux-distro-remote-access-no-longer-works/938077)
**Author:** [@d\_hunterphillips](https://forums.plex.tv/u/d_hunterphillips)\ **Replies:** 2\ **Last updated:** [April 17, 2026, 1:43pm UTC](https://forums.plex.tv/t/switched-to-new-linux-distro-remote-access-no-longer-works/938077 "2026-04-17T13:43:09Z")
Server Version#: 4.159.0 Player Version#: 2026.7.0 \ I recently switched to the new distro on linux using the comman… --- ## [Remote access keeps dropping, something with my port forward setup?](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076)
**Author:** [@silsurf](https://forums.plex.tv/u/silsurf)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 1:08pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076 "2026-04-17T13:08:09Z")
Newly installed Plex on a Synology NAS. Server is connected, but the remote access keeps dropping after a minute or two. Incoming Fiber goes to Nokia Router, port is fwd to a dedicated IP that is on my Unifi Console. W… --- ## [Plex server claim code has to be re entered every couple of days](https://forums.plex.tv/t/plex-server-claim-code-has-to-be-re-entered-every-couple-of-days/938074)
**Author:** [@DocMarten](https://forums.plex.tv/u/DocMarten)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 11:26am UTC](https://forums.plex.tv/t/plex-server-claim-code-has-to-be-re-entered-every-couple-of-days/938074 "2026-04-17T11:26:43Z")
As the title says, my claim token almost times out or something. I’ve been fighting it for weeks. I seen on a couple forum posts where a mod can help with my token? What do I need to provide to help? I have tried to use… --- ## [Title: Remote Access broken after 1.43.1 update - presence=0, port confirmed open](https://forums.plex.tv/t/title-remote-access-broken-after-1-43-1-update-presence-0-port-confirmed-open/938073)
**Author:** [@crc1965](https://forums.plex.tv/u/crc1965)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 11:02am UTC](https://forums.plex.tv/t/title-remote-access-broken-after-1-43-1-update-presence-0-port-confirmed-open/938073 "2026-04-17T11:02:39Z")
Server Version: 1.42.2.10156 (downgraded from 1.43.1) OS: Linux Mint, running as systemd service Plex Pass: Lifetime Problem: Remote access stopped working after the 1.43.1 update coinciding with the April 16 API outa… --- ## [Server stops responding](https://forums.plex.tv/t/server-stops-responding/938069)
**Author:** [@bishman000](https://forums.plex.tv/u/bishman000)\ **Replies:** 4\ **Last updated:** [April 17, 2026, 10:25am UTC](https://forums.plex.tv/t/server-stops-responding/938069 "2026-04-17T10:25:38Z")
Server Version#: 1.43.1.10611 Player Version#: 1.112.0.359-0d79a49f OS - Win 10 build 19045.7184 Server has been reasonably rock solid for quite some time but today the server is less so. The server will stay active f… --- ## [Recent Remote Access no longer working](https://forums.plex.tv/t/recent-remote-access-no-longer-working/938062)
**Author:** [@benweber506](https://forums.plex.tv/u/benweber506)\ **Replies:** 3\ **Last updated:** [April 17, 2026, 8:54am UTC](https://forums.plex.tv/t/recent-remote-access-no-longer-working/938062 "2026-04-17T08:54:24Z")
Server Version#: v1.43.1.10611-1e34174b1 - Ubuntu snap x86\_64 Player Version#: Android (Mobile) 2026.5.0 (971050077) Server saying it is remotely accessible and was working yesterday, but has stopped in the last 24h. u… --- ## [Support hardware transcoding for Ryzen AI 9 HX 370 w/ Radeon 890M](https://forums.plex.tv/t/support-hardware-transcoding-for-ryzen-ai-9-hx-370-w-radeon-890m/932472)
**Author:** [@rkkoszewski](https://forums.plex.tv/u/rkkoszewski)\ **Replies:** 18\ **Last updated:** [April 17, 2026, 4:35am UTC](https://forums.plex.tv/t/support-hardware-transcoding-for-ryzen-ai-9-hx-370-w-radeon-890m/932472 "2026-04-17T04:35:13Z")
Server Version: 1.42.2.10156 It would be great to support Hardware transcoding for the Ryzen AI 9 HX 370 w/ Radeon 890M CPU/APU in Plex Media Server. All that is needed is to update the radeonsi\_drv\_video.so driver ship… --- ## [How much data is stored in the transcode directory when a transcode is paused?](https://forums.plex.tv/t/how-much-data-is-stored-in-the-transcode-directory-when-a-transcode-is-paused/937743)
**Author:** [@bluephotoframes](https://forums.plex.tv/u/bluephotoframes)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 7:49pm UTC](https://forums.plex.tv/t/how-much-data-is-stored-in-the-transcode-directory-when-a-transcode-is-paused/937743 "2026-04-16T19:49:02Z")
Server Version#: 1.112.0.359-0d79a49f Player Version#: N/A If a client has a long movie paused, does the transcoder continue transcoding as long as it has space? I have a client which has a long file paused at (1 hr 30… --- ## [Hardware transcoding works in Plex Web, but falls back to CPU in Plex apps (iOS / Android / tvos)](https://forums.plex.tv/t/hardware-transcoding-works-in-plex-web-but-falls-back-to-cpu-in-plex-apps-ios-android-tvos/938028)
**Author:** [@neiop](https://forums.plex.tv/u/neiop)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 6:56pm UTC](https://forums.plex.tv/t/hardware-transcoding-works-in-plex-web-but-falls-back-to-cpu-in-plex-apps-ios-android-tvos/938028 "2026-04-16T18:56:30Z")
Hello, I am experiencing inconsistent transcoding behavior depending on the client used. Server Environment Plex Media Server: 1.43.1.10611 Host OS: Unraid 7.2.4 Installation type: Docker Docker image: Offic… --- ## [On debian 13 plex folder deleted, plus plex folder copy under steamapps deleted](https://forums.plex.tv/t/on-debian-13-plex-folder-deleted-plus-plex-folder-copy-under-steamapps-deleted/938051)
**Author:** [@randyvolters](https://forums.plex.tv/u/randyvolters)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 6:14pm UTC](https://forums.plex.tv/t/on-debian-13-plex-folder-deleted-plus-plex-folder-copy-under-steamapps-deleted/938051 "2026-04-16T18:14:38Z")
Server Version#: 1.43.1.10611-1e34174b1 Player Version#: Version 4.159.0 Plexamp Version#: Android 4.12.4 I just wanted to post this as it is just too weird. I have not been able to ascertain a hack. I kind of doubt… --- ## [Library disappeared from settings](https://forums.plex.tv/t/library-disappeared-from-settings/938025)
**Author:** [@SGW](https://forums.plex.tv/u/SGW)\ **Replies:** 8\ **Last updated:** [April 16, 2026, 5:50pm UTC](https://forums.plex.tv/t/library-disappeared-from-settings/938025 "2026-04-16T17:50:03Z")
Version 4.156.0 Hi there, I tried to view something from my library on Plex but the option for my own media has disappeared. I’m here in the settings but there’s no option for me to add my own libraries. I’ve been using … --- ## [Plexamp/remote access to server quit working](https://forums.plex.tv/t/plexamp-remote-access-to-server-quit-working/938043)
**Author:** [@nathanmartin513](https://forums.plex.tv/u/nathanmartin513)\ **Replies:** 2\ **Last updated:** [April 16, 2026, 5:06pm UTC](https://forums.plex.tv/t/plexamp-remote-access-to-server-quit-working/938043 "2026-04-16T17:06:18Z")
Server Version#: 1.43.1.10611 Player Version#: 1.112.0.359-0d79a49f Server has run fine for months without any hiccups, suddenly today remote access no longer works and no devices outside the computer running the serve… --- ## [Sonic Analysis, do folks bother with it?](https://forums.plex.tv/t/sonic-analysis-do-folks-bother-with-it/937638)
**Author:** [@dokuro](https://forums.plex.tv/u/dokuro)\ **Replies:** 42\ **Last updated:** [April 16, 2026, 2:27pm UTC](https://forums.plex.tv/t/sonic-analysis-do-folks-bother-with-it/937638 "2026-04-16T14:27:01Z")
I’ve rebuilt my plex server and this time I’ve decided to enable sonic analysis. I know this is cpu intensive task and was kinda expecting it to be similar to loudness analysis. My system is running on linux, physical … --- ## [Comercials not being marked for Skip TrueNas Scale Ver. 25.10.3 - Goldeye, Plex Server Ver. 4.147.1](https://forums.plex.tv/t/comercials-not-being-marked-for-skip-truenas-scale-ver-25-10-3-goldeye-plex-server-ver-4-147-1/938013)
**Author:** [@DanLawn](https://forums.plex.tv/u/DanLawn)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 12:49pm UTC](https://forums.plex.tv/t/comercials-not-being-marked-for-skip-truenas-scale-ver-25-10-3-goldeye-plex-server-ver-4-147-1/938013 "2026-04-16T12:49:10Z")
Server Version#: 4.147.1 Player Version#: Various Since the last major update of Plex Server, the system has stopped marking commercials for skip. I have tried rolling back several times in TrueNas Scale, but it still … --- ## [Replacing existing movie results in a "Recently Added Movies" entry or new movie notification](https://forums.plex.tv/t/replacing-existing-movie-results-in-a-recently-added-movies-entry-or-new-movie-notification/937990)
**Author:** [@etsolow](https://forums.plex.tv/u/etsolow)\ **Replies:** 10\ **Last updated:** [April 16, 2026, 12:34pm UTC](https://forums.plex.tv/t/replacing-existing-movie-results-in-a-recently-added-movies-entry-or-new-movie-notification/937990 "2026-04-16T12:34:10Z")
I’m a little confused by the behavior I’m seeing. I’m in the process of replacing many movie files with files of higher quality. Many of the movies have existed in my Plex db for years, have been watched multiple times b… --- ## [Plex on Ubuntu server keeps freezing](https://forums.plex.tv/t/plex-on-ubuntu-server-keeps-freezing/937365)
**Author:** [@rocstat](https://forums.plex.tv/u/rocstat)\ **Replies:** 3\ **Last updated:** [April 16, 2026, 12:12pm UTC](https://forums.plex.tv/t/plex-on-ubuntu-server-keeps-freezing/937365 "2026-04-16T12:12:57Z")
Server Version#: 1.43.0.10492 Player Version#: Multiple but most used player is version 10.30.9.4262 I have a plex library which is not used by any other users however it keeps freezing. It is rare that I’ll make it … --- ## [Plex certificate issues](https://forums.plex.tv/t/plex-certificate-issues/938008)
**Author:** [@Digitalsmile](https://forums.plex.tv/u/Digitalsmile)\ **Replies:** 3\ **Last updated:** [April 16, 2026, 11:23am UTC](https://forums.plex.tv/t/plex-certificate-issues/938008 "2026-04-16T11:23:58Z")
Server version: 1.43.1.10611 Running as a container on unraid. Apparently my server has issues storing my certificate. Plex logs report: CERT: Certificate did not exist, fetching a new one. CERT: Error acquiring new… --- ## [QNAP NAS Support - Has it ended?](https://forums.plex.tv/t/qnap-nas-support-has-it-ended/938049)
**Author:** [@mapnick](https://forums.plex.tv/u/mapnick)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 10:23am UTC](https://forums.plex.tv/t/qnap-nas-support-has-it-ended/938049 "2026-04-16T10:23:55Z")
Server Version#: 1.42.2.10156 Curious if there will be updates for QNAP Server? Every other NAS and server seems to be on a much more up to date version (current to major computer OSes). The last build for QNAP was Sept… --- ## [Remote access not working](https://forums.plex.tv/t/remote-access-not-working/938048)
**Author:** [@simon5032](https://forums.plex.tv/u/simon5032)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 9:48am UTC](https://forums.plex.tv/t/remote-access-not-working/938048 "2026-04-16T09:48:56Z")
Server Version#: 1.43.0.10492-720010492 Player Version#: 1.112.0.359-0d79a49f \ Hi, I have this issue where I can p… --- ## [Docker Plex on Ugreen DXP4800 Pro - No automatic library update](https://forums.plex.tv/t/docker-plex-on-ugreen-dxp4800-pro-no-automatic-library-update/937955)
**Author:** [@Moe30091](https://forums.plex.tv/u/Moe30091)\ **Replies:** 8\ **Last updated:** [April 16, 2026, 9:27am UTC](https://forums.plex.tv/t/docker-plex-on-ugreen-dxp4800-pro-no-automatic-library-update/937955 "2026-04-16T09:27:56Z")
Server Version#: 1.43.1.10611 Player Version#: 2026.5.0 Hello everyone, I migrated my Plex docker image from my old QNAP NAS to my new Ugreen DXP 4800 Pro NAS. Everything works fine but the automatic refresh on change… --- ## [Plex MS on QNAP no claim server and keeps asking to update from current version](https://forums.plex.tv/t/plex-ms-on-qnap-no-claim-server-and-keeps-asking-to-update-from-current-version/938011)
**Author:** [@gl1496](https://forums.plex.tv/u/gl1496)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 7:26am UTC](https://forums.plex.tv/t/plex-ms-on-qnap-no-claim-server-and-keeps-asking-to-update-from-current-version/938011 "2026-04-16T07:26:45Z")
Server Version#:Version 1.42.2.10156 Player Version#:irrelavent I’ve come across an issue suddenly where the Sophos UTM9 firewall has somehow started blocking DNS requests or something for Plex.tv. I thought it was the… --- ## [\[Bug\] Subtitle deletion](https://forums.plex.tv/t/bug-subtitle-deletion/937544)
**Author:** [@ericbsmith](https://forums.plex.tv/u/ericbsmith)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 7:24am UTC](https://forums.plex.tv/t/bug-subtitle-deletion/937544 "2026-04-16T07:24:18Z")
Server Version#:4.156.0 on Windows 10 Player Version#:Web When deleting video files within plex the server is automatically deleting external subtitle files (SRT, SUB, etc) without sending the file to the recycling bin… --- ## [Plex constantly crashing every 2 days or so](https://forums.plex.tv/t/plex-constantly-crashing-every-2-days-or-so/938038)
**Author:** [@nomnom](https://forums.plex.tv/u/nomnom)\ **Replies:** 0\ **Last updated:** [April 16, 2026, 1:39am UTC](https://forums.plex.tv/t/plex-constantly-crashing-every-2-days-or-so/938038 "2026-04-16T01:39:34Z")
Server Version#: Version 1.42.2.10156 I run the plex server on a mac mini M1 8gb ram. It constantly crashes. If I relaunch it, it runs fine. For a couple of days and then it crashes. --- ## [I purchased a Lifetime Plan years ago, now what?](https://forums.plex.tv/t/i-purchased-a-lifetime-plan-years-ago-now-what/938024)
**Author:** [@danscarola](https://forums.plex.tv/u/danscarola)\ **Replies:** 9\ **Last updated:** [April 15, 2026, 9:58pm UTC](https://forums.plex.tv/t/i-purchased-a-lifetime-plan-years-ago-now-what/938024 "2026-04-15T21:58:14Z")
I purchased a lifetime subscription years ago so I could watch my content on my phone from outside my home. Now, I have to pay more!! Did Plex change its policy as far as streaming? I let my family log into my server … --- ## [Subtitle Indonesia](https://forums.plex.tv/t/subtitle-indonesia/938022)
**Author:** [@bobmarley265](https://forums.plex.tv/u/bobmarley265)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 6:39pm UTC](https://forums.plex.tv/t/subtitle-indonesia/938022 "2026-04-15T18:39:18Z")
Why are there no Indonesian subtitles for all the movies in the app? --- ## [\[Bug\] DLNA: Hardcoded "Music Transcoding Bitrate" Preferences 320kbps override custom Client Profile](https://forums.plex.tv/t/bug-dlna-hardcoded-music-transcoding-bitrate-preferences-320kbps-override-custom-client-profile/937938)
**Author:** [@grzechj](https://forums.plex.tv/u/grzechj)\ **Replies:** 6\ **Last updated:** [April 15, 2026, 5:49pm UTC](https://forums.plex.tv/t/bug-dlna-hardcoded-music-transcoding-bitrate-preferences-320kbps-override-custom-client-profile/937938 "2026-04-15T17:49:14Z")
Server Version#: 1.43.1.10611 Linux Player Version#: DLNA Player Hello, I am writing to report an issue regarding how Plex Media Server handles DLNA client profiles and music transcoding. The Issue: It appears that t… --- ## [Why aren't my local lyrics being detected and displayed?](https://forums.plex.tv/t/why-arent-my-local-lyrics-being-detected-and-displayed/937919)
**Author:** [@sha256](https://forums.plex.tv/u/sha256)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 5:34pm UTC](https://forums.plex.tv/t/why-arent-my-local-lyrics-being-detected-and-displayed/937919 "2026-04-15T17:34:02Z")
Server Version#: Version 1.43.1.10576 Player Version#: (plex media player for windows Version 1.112.0.359-0d79a49f) Hello, I have followed the instructions very closely on this page. I want to use local lyrics because … --- ## [Plex Media Server update for QNAP NAS](https://forums.plex.tv/t/plex-media-server-update-for-qnap-nas/938018)
**Author:** [@plex\_fu](https://forums.plex.tv/u/plex_fu)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 5:28pm UTC](https://forums.plex.tv/t/plex-media-server-update-for-qnap-nas/938018 "2026-04-15T17:28:19Z")
Server Version#: 1.42.2.10156 Player Version#: NA (last versions for AppleTV, macOS, iOS) Plex Media Server for QNAP NAS is stuck on version 1.42.2.10156 released on September 18, 2025. All other platforms had 2 newer … --- ## [Waveform on some music tracks and not others, impacting volume leveling on Plexamp](https://forums.plex.tv/t/waveform-on-some-music-tracks-and-not-others-impacting-volume-leveling-on-plexamp/938012)
**Author:** [@airtas](https://forums.plex.tv/u/airtas)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 5:25pm UTC](https://forums.plex.tv/t/waveform-on-some-music-tracks-and-not-others-impacting-volume-leveling-on-plexamp/938012 "2026-04-15T17:25:20Z")
When listening to music on Plexamp some of my music has the Waveforms (and lower volume) while others do not. I have done an analysis numerous times but no change. Any idea why some tracks are using leveling and not ot… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=54) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=56)