# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=57 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 58 --- ## [\[Bug\] Subtitle deletion](https://forums.plex.tv/t/bug-subtitle-deletion/937544)
**Author:** [@ericbsmith](https://forums.plex.tv/u/ericbsmith)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 7:24am UTC](https://forums.plex.tv/t/bug-subtitle-deletion/937544 "2026-04-16T07:24:18Z")
Server Version#:4.156.0 on Windows 10 Player Version#:Web When deleting video files within plex the server is automatically deleting external subtitle files (SRT, SUB, etc) without sending the file to the recycling bin… --- ## [Plex constantly crashing every 2 days or so](https://forums.plex.tv/t/plex-constantly-crashing-every-2-days-or-so/938038)
**Author:** [@nomnom](https://forums.plex.tv/u/nomnom)\ **Replies:** 0\ **Last updated:** [April 16, 2026, 1:39am UTC](https://forums.plex.tv/t/plex-constantly-crashing-every-2-days-or-so/938038 "2026-04-16T01:39:34Z")
Server Version#: Version 1.42.2.10156 I run the plex server on a mac mini M1 8gb ram. It constantly crashes. If I relaunch it, it runs fine. For a couple of days and then it crashes. --- ## [I purchased a Lifetime Plan years ago, now what?](https://forums.plex.tv/t/i-purchased-a-lifetime-plan-years-ago-now-what/938024)
**Author:** [@danscarola](https://forums.plex.tv/u/danscarola)\ **Replies:** 9\ **Last updated:** [April 15, 2026, 9:58pm UTC](https://forums.plex.tv/t/i-purchased-a-lifetime-plan-years-ago-now-what/938024 "2026-04-15T21:58:14Z")
I purchased a lifetime subscription years ago so I could watch my content on my phone from outside my home. Now, I have to pay more!! Did Plex change its policy as far as streaming? I let my family log into my server … --- ## [Subtitle Indonesia](https://forums.plex.tv/t/subtitle-indonesia/938022)
**Author:** [@bobmarley265](https://forums.plex.tv/u/bobmarley265)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 6:39pm UTC](https://forums.plex.tv/t/subtitle-indonesia/938022 "2026-04-15T18:39:18Z")
Why are there no Indonesian subtitles for all the movies in the app? --- ## [\[Bug\] DLNA: Hardcoded "Music Transcoding Bitrate" Preferences 320kbps override custom Client Profile](https://forums.plex.tv/t/bug-dlna-hardcoded-music-transcoding-bitrate-preferences-320kbps-override-custom-client-profile/937938)
**Author:** [@grzechj](https://forums.plex.tv/u/grzechj)\ **Replies:** 6\ **Last updated:** [April 15, 2026, 5:49pm UTC](https://forums.plex.tv/t/bug-dlna-hardcoded-music-transcoding-bitrate-preferences-320kbps-override-custom-client-profile/937938 "2026-04-15T17:49:14Z")
Server Version#: 1.43.1.10611 Linux Player Version#: DLNA Player Hello, I am writing to report an issue regarding how Plex Media Server handles DLNA client profiles and music transcoding. The Issue: It appears that t… --- ## [Why aren't my local lyrics being detected and displayed?](https://forums.plex.tv/t/why-arent-my-local-lyrics-being-detected-and-displayed/937919)
**Author:** [@sha256](https://forums.plex.tv/u/sha256)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 5:34pm UTC](https://forums.plex.tv/t/why-arent-my-local-lyrics-being-detected-and-displayed/937919 "2026-04-15T17:34:02Z")
Server Version#: Version 1.43.1.10576 Player Version#: (plex media player for windows Version 1.112.0.359-0d79a49f) Hello, I have followed the instructions very closely on this page. I want to use local lyrics because … --- ## [Plex Media Server update for QNAP NAS](https://forums.plex.tv/t/plex-media-server-update-for-qnap-nas/938018)
**Author:** [@plex\_fu](https://forums.plex.tv/u/plex_fu)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 5:28pm UTC](https://forums.plex.tv/t/plex-media-server-update-for-qnap-nas/938018 "2026-04-15T17:28:19Z")
Server Version#: 1.42.2.10156 Player Version#: NA (last versions for AppleTV, macOS, iOS) Plex Media Server for QNAP NAS is stuck on version 1.42.2.10156 released on September 18, 2025. All other platforms had 2 newer … --- ## [Waveform on some music tracks and not others, impacting volume leveling on Plexamp](https://forums.plex.tv/t/waveform-on-some-music-tracks-and-not-others-impacting-volume-leveling-on-plexamp/938012)
**Author:** [@airtas](https://forums.plex.tv/u/airtas)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 5:25pm UTC](https://forums.plex.tv/t/waveform-on-some-music-tracks-and-not-others-impacting-volume-leveling-on-plexamp/938012 "2026-04-15T17:25:20Z")
When listening to music on Plexamp some of my music has the Waveforms (and lower volume) while others do not. I have done an analysis numerous times but no change. Any idea why some tracks are using leveling and not ot… --- ## [Managed Users lose access when "Remote Access" is disabled (even on LAN)](https://forums.plex.tv/t/managed-users-lose-access-when-remote-access-is-disabled-even-on-lan/937983)
**Author:** [@rudib62](https://forums.plex.tv/u/rudib62)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 3:22pm UTC](https://forums.plex.tv/t/managed-users-lose-access-when-remote-access-is-disabled-even-on-lan/937983 "2026-04-15T15:22:55Z")
Server Version#:4.146.0 Player Version#: 2026.5.0 (971050077) Hi everyone, I’m facing a persistent issue where my Managed Users (Home Users) cannot access the server at all, while the Admin account works fine. This ha… --- ## [Users did not have library access after reinstall](https://forums.plex.tv/t/users-did-not-have-library-access-after-reinstall/937722)
**Author:** [@rudedog71](https://forums.plex.tv/u/rudedog71)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 12:35pm UTC](https://forums.plex.tv/t/users-did-not-have-library-access-after-reinstall/937722 "2026-04-15T12:35:14Z")
Server Version#: 1.43.0.10492 Howdy all..long time PMS user here…and every few years, I’ve moved my install to a new drive with no issues. But when I did it today, all my users did not have access to my libraries and I… --- ## [Show absolute episode numbers](https://forums.plex.tv/t/show-absolute-episode-numbers/937998)
**Author:** [@wespiard](https://forums.plex.tv/u/wespiard)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 12:18pm UTC](https://forums.plex.tv/t/show-absolute-episode-numbers/937998 "2026-04-15T12:18:20Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 I am unable to have Plex show absolute episode numbers in the viewer unless I remove the SxxExx from my filenames. Currently, I use Sonarr which names files with b… --- ## [Can't access library on local devices](https://forums.plex.tv/t/cant-access-library-on-local-devices/937996)
**Author:** [@utenatenjou](https://forums.plex.tv/u/utenatenjou)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 2:50am UTC](https://forums.plex.tv/t/cant-access-library-on-local-devices/937996 "2026-04-15T02:50:08Z")
Server Version#: 1.43.1.10611 Player Version#: 2026.5.0 I made my server on EndeavourOS following the Arch Wiki guide and it works on my browser, but when I try to watch on my TV (with ethernet) it shows as if I’m not … --- ## [Plex Media Server won't open on Windows 10](https://forums.plex.tv/t/plex-media-server-wont-open-on-windows-10/938000)
**Author:** [@lando752](https://forums.plex.tv/u/lando752)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 2:30am UTC](https://forums.plex.tv/t/plex-media-server-wont-open-on-windows-10/938000 "2026-04-15T02:30:48Z")
Server Version#:1.112.0.359-0d79a49f Hello, I set up a server and loaded my audiobooks into it a couple days ago. Using PlexAmp on my phone. Everything worked for a couple days until today, I get to work and try to ope… --- ## [Remote access suddenly not working, really need help](https://forums.plex.tv/t/remote-access-suddenly-not-working-really-need-help/937992)
**Author:** [@socialsmile](https://forums.plex.tv/u/socialsmile)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 2:29am UTC](https://forums.plex.tv/t/remote-access-suddenly-not-working-really-need-help/937992 "2026-04-15T02:29:27Z")
Hi everyone, I’m running into an issue with my Plex Media Server on Windows and hoping someone here might have insight. As of yesterday, remote access suddenly stopped working no one can access my library externally an… --- ## [Is this a phishing email?](https://forums.plex.tv/t/is-this-a-phishing-email/938001)
**Author:** [@paul\_3481](https://forums.plex.tv/u/paul_3481)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 11:35pm UTC](https://forums.plex.tv/t/is-this-a-phishing-email/938001 "2026-04-14T23:35:43Z")
Hello, I am absolutely overwhelmed with emails about situations that I shouldn’t have to deal with and on top of that a large number of these are fraudulent. Over the last weekend I deleted over 4,000 spam and fraud em… --- ## [Plex server not available outside network since last update](https://forums.plex.tv/t/plex-server-not-available-outside-network-since-last-update/937999)
**Author:** [@Souplex1312](https://forums.plex.tv/u/Souplex1312)\ **Replies:** 6\ **Last updated:** [April 14, 2026, 10:19pm UTC](https://forums.plex.tv/t/plex-server-not-available-outside-network-since-last-update/937999 "2026-04-14T22:19:54Z")
Server Version#: 1.43.1.10611 Player Version#: NAS-Synology DSM 7.3.2-86009 Update 3 \ Hi, since the last plex serve… --- ## [HEVC preferences enable?](https://forums.plex.tv/t/hevc-preferences-enable/937968)
**Author:** [@RamboNi81](https://forums.plex.tv/u/RamboNi81)\ **Replies:** 10\ **Last updated:** [April 14, 2026, 9:13pm UTC](https://forums.plex.tv/t/hevc-preferences-enable/937968 "2026-04-14T21:13:24Z")
Version 4.159.0 Version 1.43.1.10611 (Transcoding) Removed experimental tag from HEVC preferences and enable by default. (PM-4323) Hi everyone, since the update, I can’t find that option at all, and remote content is n… --- ## [TV Show Stopped adding metadata mid way through season](https://forums.plex.tv/t/tv-show-stopped-adding-metadata-mid-way-through-season/937975)
**Author:** [@kamhouse](https://forums.plex.tv/u/kamhouse)\ **Replies:** 3\ **Last updated:** [April 14, 2026, 6:08pm UTC](https://forums.plex.tv/t/tv-show-stopped-adding-metadata-mid-way-through-season/937975 "2026-04-14T18:08:02Z")
Server Version#: 1.42.2.10156 (Qnap) Plex seems to have stopped adding metadata to Murdoch Mysteries in Season 17, Episodes 13-24. The last half of the season That is currently all the seasons I have. I don’t know if th… --- ## [Where's the next PLEX version?](https://forums.plex.tv/t/wheres-the-next-plex-version/933649)
**Author:** [@mikolajek](https://forums.plex.tv/u/mikolajek)\ **Replies:** 44\ **Last updated:** [April 14, 2026, 5:44pm UTC](https://forums.plex.tv/t/wheres-the-next-plex-version/933649 "2026-04-14T17:44:47Z")
It’s been over a month since the last PLEX version was released. Is there any big update coming we can expect? Or what’s the reason to interrupt the previous regular updates routine? --- ## [Certificate CSR Rate Limited (429) - Request Reset - Docker/Unraid Server](https://forums.plex.tv/t/certificate-csr-rate-limited-429-request-reset-docker-unraid-server/937795)
**Author:** [@yossigrosskopf](https://forums.plex.tv/u/yossigrosskopf)\ **Replies:** 4\ **Last updated:** [April 14, 2026, 3:44pm UTC](https://forums.plex.tv/t/certificate-csr-rate-limited-429-request-reset-docker-unraid-server/937795 "2026-04-14T15:44:54Z")
Hi Plex team, I’m requesting a certificate rate limit reset for my server. I’ve been running Plex on Unraid (Docker) for over a decade with no issues, but after some hardware failures and Docker rebuilds over the past s… --- ## [Cant get Hardware encoding to work (intel igpu, proxmox lxc)](https://forums.plex.tv/t/cant-get-hardware-encoding-to-work-intel-igpu-proxmox-lxc/933102)
**Author:** [@RequiemMG](https://forums.plex.tv/u/RequiemMG)\ **Replies:** 49\ **Last updated:** [April 14, 2026, 3:39pm UTC](https://forums.plex.tv/t/cant-get-hardware-encoding-to-work-intel-igpu-proxmox-lxc/933102 "2026-04-14T15:39:05Z")
Hello, I recently switched from my old fileserver to an Asus NUC with Intel Core 7 Ultra 220H Processor with built-in iGPU. I tinkered around with Plex in an LXC and followed what felt like a thousand guides ans howtos… --- ## [Lost ota](https://forums.plex.tv/t/lost-ota/937986)
**Author:** [@etca4](https://forums.plex.tv/u/etca4)\ **Replies:** 0\ **Last updated:** [April 14, 2026, 1:45pm UTC](https://forums.plex.tv/t/lost-ota/937986 "2026-04-14T13:45:02Z")
Not at home but latest Windows 11 plex server doesn’t allow me to view OTA channels anymore. I think it did two updates in a row. I’ll edit when I return home. --- ## [How to update Plex Media Server when using a non-default metadata directory location?](https://forums.plex.tv/t/how-to-update-plex-media-server-when-using-a-non-default-metadata-directory-location/936296)
**Author:** [@wespiard](https://forums.plex.tv/u/wespiard)\ **Replies:** 4\ **Last updated:** [April 14, 2026, 10:43am UTC](https://forums.plex.tv/t/how-to-update-plex-media-server-when-using-a-non-default-metadata-directory-location/936296 "2026-04-14T10:43:07Z")
Server Version#: 1.42.2.10156 Player Version#: n/a I somewhat recently changed my Plex Media Server’s metadata directory to be in a different location (to avoid taking up so much space on my OS’s drive). I accomplished… --- ## [Installation has errors don't understand, pls help fix](https://forums.plex.tv/t/installation-has-errors-dont-understand-pls-help-fix/937950)
**Author:** [@redeag2](https://forums.plex.tv/u/redeag2)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 10:48pm UTC](https://forums.plex.tv/t/installation-has-errors-dont-understand-pls-help-fix/937950 "2026-04-13T22:48:10Z")
Server Version#:latest both Player Version#:latest both (Reading database … (Reading database … 5%% (Reading database … 10%% (Reading database … 15%% (Reading database … 20%% (Reading database … 25%% (Reading dat… --- ## [Plex Media Server crashes since 1.43.1.10611 update (Synology DS224+ - Intel)](https://forums.plex.tv/t/plex-media-server-crashes-since-1-43-1-10611-update-synology-ds224-intel/937935)
**Author:** [@math\_d\_89](https://forums.plex.tv/u/math_d_89)\ **Replies:** 6\ **Last updated:** [April 13, 2026, 9:13pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-since-1-43-1-10611-update-synology-ds224-intel/937935 "2026-04-13T21:13:09Z")
Server Version:1.43.1.10611 Previous Server Version:1.43.0.10492 DSM 7.3.2-86009 Update 3 Hello, I updated today Plex Media Server on my DS224+ to the latest version (1.43.1.10611). Unfortunately, PMS now crashes imm… --- ## [Losing connection whilst away from home](https://forums.plex.tv/t/losing-connection-whilst-away-from-home/937789)
**Author:** [@del\_f7](https://forums.plex.tv/u/del_f7)\ **Replies:** 20\ **Last updated:** [April 13, 2026, 5:51pm UTC](https://forums.plex.tv/t/losing-connection-whilst-away-from-home/937789 "2026-04-13T17:51:26Z")
Server Version#: 1.43.0.10492-121068a07 Player Version#: Plexamp 4.12.4 \ I wonder if anyone can help me troubleshoo… --- ## [Playlists handling, Export / Import](https://forums.plex.tv/t/playlists-handling-export-import/937954)
**Author:** [@karuty](https://forums.plex.tv/u/karuty)\ **Replies:** 0\ **Last updated:** [April 13, 2026, 9:42am UTC](https://forums.plex.tv/t/playlists-handling-export-import/937954 "2026-04-13T09:42:50Z")
Server Version#: 1.43.1.10611 Player Version#: 4.159.0 \ I really miss a simple import/export-function from/to m3u-p… --- ## [PGS Subtitle burn in creates green bar at bottom of video](https://forums.plex.tv/t/pgs-subtitle-burn-in-creates-green-bar-at-bottom-of-video/935074)
**Author:** [@seanpv](https://forums.plex.tv/u/seanpv)\ **Replies:** 22\ **Last updated:** [April 13, 2026, 6:40am UTC](https://forums.plex.tv/t/pgs-subtitle-burn-in-creates-green-bar-at-bottom-of-video/935074 "2026-04-13T06:40:34Z")
Server Version#:Plex Media Server 1.43.0.10389 Player Version#: \ I’ve noticed this since 1.42.2+, 1.43.0.10231 publ… --- ## [Plex Media Server 1.43.1 crashes immediately when accessed (Synology DS920+)](https://forums.plex.tv/t/plex-media-server-1-43-1-crashes-immediately-when-accessed-synology-ds920/937904)
**Author:** [@Hoggorm](https://forums.plex.tv/u/Hoggorm)\ **Replies:** 7\ **Last updated:** [April 12, 2026, 10:22pm UTC](https://forums.plex.tv/t/plex-media-server-1-43-1-crashes-immediately-when-accessed-synology-ds920/937904 "2026-04-12T22:22:35Z")
Server Version#: 1.43.1.10611 Player Version#: various \ Hello, After updating to Plex Media Server 1.43.1.10611 on… --- ## [Plex Media Server crashing with VCRUNTIME140.dll fault — AMD Ryzen 9 7940HS / Radeon 780M](https://forums.plex.tv/t/plex-media-server-crashing-with-vcruntime140-dll-fault-amd-ryzen-9-7940hs-radeon-780m/937941)
**Author:** [@Orpheum](https://forums.plex.tv/u/Orpheum)\ **Replies:** 0\ **Last updated:** [April 12, 2026, 8:40pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-with-vcruntime140-dll-fault-amd-ryzen-9-7940hs-radeon-780m/937941 "2026-04-12T20:40:03Z")
Server Version#:1.42.2.10156 Player Version#:10.30.8.4222 \ Server Version: 1.42.2.10156 (also tested 1.43.0.10492 a… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=56) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=58)