# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=58 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 59 --- ## [Plex works on cable network but not on fiberoptic network](https://forums.plex.tv/t/plex-works-on-cable-network-but-not-on-fiberoptic-network/937879)
**Author:** [@efminer](https://forums.plex.tv/u/efminer)\ **Replies:** 4\ **Last updated:** [April 10, 2026, 10:16pm UTC](https://forums.plex.tv/t/plex-works-on-cable-network-but-not-on-fiberoptic-network/937879 "2026-04-10T22:16:34Z")
Trying to move my Windows Plex server from old, cable network to new fiberoptic network. Old network used cable modem and my own router. New uses ISP-supplied fiberoptic router set to bridge mode and connected to similar… --- ## [After 4/10 Update, Streams Forever Buffer After 9 Seconds](https://forums.plex.tv/t/after-4-10-update-streams-forever-buffer-after-9-seconds/937903)
**Author:** [@Kegabyte](https://forums.plex.tv/u/Kegabyte)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 10:15pm UTC](https://forums.plex.tv/t/after-4-10-update-streams-forever-buffer-after-9-seconds/937903 "2026-04-10T22:15:57Z")
EDIT - Fixed by fully physically draining my router’s power rather than rebooting :upside\_down\_face: to be fair, this whole ordeal took place while I was at work haha Server Version#: 1.43.1.10611-1e34174b1-ls301 Play… --- ## [Web and TV can't play series Transcoder Failed](https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902)
**Author:** [@vega69x\_gmail\_com](https://forums.plex.tv/u/vega69x_gmail_com)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 10:13pm UTC](https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902 "2026-04-10T22:13:18Z")
Server Version#:1.43.1.10611 Player Version#: Playback Error Conversion failed. The transcoder failed to start up, but on mobile or roku it plays good \ **Author:** [@ElimGarak](https://forums.plex.tv/u/ElimGarak)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 10:10pm UTC](https://forums.plex.tv/t/since-i-have-updated-to-new-stable-version-for-dsm-subtitle-behaviour-has-been-herratic/937891 "2026-04-10T22:10:29Z") Server Version#: 1.43.1.1061 Hello! Since I installed the new version, I have a LOT of issues with subtitle. They do not start with the video. If I manage to make them start (usually downloading them and not using the… --- ## [Remote access - IP's](https://forums.plex.tv/t/remote-access-ips/937898)
**Author:** [@LeithalAgent](https://forums.plex.tv/u/LeithalAgent)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 5:10pm UTC](https://forums.plex.tv/t/remote-access-ips/937898 "2026-04-10T17:10:14Z")
Server Version#: 4.156.0 Player Version#: N/A I’m running a Plex server on Windows 11 64 bit. When I’m in system settings Remote Access has an “X”. I was hacked a while ago and reloaded everything. When I did I deci… --- ## [Plex Media Server crashes on launch on latest macOS](https://forums.plex.tv/t/plex-media-server-crashes-on-launch-on-latest-macos/937894)
**Author:** [@nemesyssoft](https://forums.plex.tv/u/nemesyssoft)\ **Replies:** 2\ **Last updated:** [April 10, 2026, 3:21pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-launch-on-latest-macos/937894 "2026-04-10T15:21:31Z")
Server Version#: 1.43.1 Player Version#: All of a sudden, PMS crashes at launch on the version 15.7.4 (24G517) of macOS Sequoia. Plex Media Server.log.zip (2.3 KB) --- ## [My ratings have been mostly lost for multiple libraries](https://forums.plex.tv/t/my-ratings-have-been-mostly-lost-for-multiple-libraries/937889)
**Author:** [@dmoor](https://forums.plex.tv/u/dmoor)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 12:43pm UTC](https://forums.plex.tv/t/my-ratings-have-been-mostly-lost-for-multiple-libraries/937889 "2026-04-10T12:43:25Z")
Server Version#: 4.156.0 Mac, 4.147.1 QNAP Player Version#: \ For some reason my personal ratings for my personal vi… --- ## [Plex matching not working](https://forums.plex.tv/t/plex-matching-not-working/937823)
**Author:** [@Tarran](https://forums.plex.tv/u/Tarran)\ **Replies:** 10\ **Last updated:** [April 10, 2026, 11:36am UTC](https://forums.plex.tv/t/plex-matching-not-working/937823 "2026-04-10T11:36:47Z")
Server Version#:1.43.1.10576 I don’t know if the two are related but ever since installing the latest update I cannot perform any matches. Even items that have already matched show no results when I try a “fix match”.… --- ## [Restoring metadata after local files were deleted and restored](https://forums.plex.tv/t/restoring-metadata-after-local-files-were-deleted-and-restored/937878)
**Author:** [@dailygrind679](https://forums.plex.tv/u/dailygrind679)\ **Replies:** 2\ **Last updated:** [April 10, 2026, 7:12am UTC](https://forums.plex.tv/t/restoring-metadata-after-local-files-were-deleted-and-restored/937878 "2026-04-10T07:12:58Z")
Server Version#: 4.156.0 As the title said I recently just had to redownload my entire music library (about 850gbs) after some frustrating shenanigans with a cloud service also deleting the files locally as well as the … --- ## [Trouble using plex away from imac computer](https://forums.plex.tv/t/trouble-using-plex-away-from-imac-computer/937882)
**Author:** [@noname351](https://forums.plex.tv/u/noname351)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 5:07am UTC](https://forums.plex.tv/t/trouble-using-plex-away-from-imac-computer/937882 "2026-04-10T05:07:42Z")
Server Version#:1.43.1.10576 Player Version#:4.159.0 \ i can’t use Plex on my PS4 in another room other than my Imac … --- ## [Plex home member's server won't allow direct remote access connections](https://forums.plex.tv/t/plex-home-members-server-wont-allow-direct-remote-access-connections/937880)
**Author:** [@jerdcox](https://forums.plex.tv/u/jerdcox)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 3:56am UTC](https://forums.plex.tv/t/plex-home-members-server-wont-allow-direct-remote-access-connections/937880 "2026-04-10T03:56:34Z")
Server Version#:1.43.1.10576 Player Version#:1.112.0.359-0d79a49f My sister has a home server that is shared with me - I have a Plex Pass, and she is part of my Plex Home - not sure if that counts as her being allowed … --- ## [Library synch issue](https://forums.plex.tv/t/library-synch-issue/937820)
**Author:** [@thedea5](https://forums.plex.tv/u/thedea5)\ **Replies:** 3\ **Last updated:** [April 10, 2026, 2:23am UTC](https://forums.plex.tv/t/library-synch-issue/937820 "2026-04-10T02:23:38Z")
Server Version#:1.43.0.10492 I am running Plex as a server on both my Windows 11 PC and my QNAP NAS. They both are set to synchronize to the library on their local disk space, which the music files are synched between t… --- ## [App.plex.tv not showing my server](https://forums.plex.tv/t/app-plex-tv-not-showing-my-server/937798)
**Author:** [@gvrht](https://forums.plex.tv/u/gvrht)\ **Replies:** 11\ **Last updated:** [April 9, 2026, 11:35pm UTC](https://forums.plex.tv/t/app-plex-tv-not-showing-my-server/937798 "2026-04-09T23:35:19Z")
Server Version#: latest 1.43.1 Hi. For about two weeks now, when I go to app.plex.tv, I can’t see my server anymore. I correctly enabled port forwarding on my router to port 32400. Everything worked before. Now, after a… --- ## [Persistent HTTP 429 Rate Limit from plex.tv/servers.xml – Remote Linux Host](https://forums.plex.tv/t/persistent-http-429-rate-limit-from-plex-tv-servers-xml-remote-linux-host/937873)
**Author:** [@Realgy](https://forums.plex.tv/u/Realgy)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 11:28pm UTC](https://forums.plex.tv/t/persistent-http-429-rate-limit-from-plex-tv-servers-xml-remote-linux-host/937873 "2026-04-09T23:28:17Z")
Server Version#: 1.42.2.10156-f737b826c OS Version#: Debian 11 (Bullseye) / Remote Host I am reporting a persistent and localized HTTP 429 (Too Many Requests) error originating from the Plex authentication servers. Thi… --- ## [CATCH-22 Cannot add libraries to home screen after logon](https://forums.plex.tv/t/catch-22-cannot-add-libraries-to-home-screen-after-logon/937829)
**Author:** [@cc\_rider](https://forums.plex.tv/u/cc_rider)\ **Replies:** 2\ **Last updated:** [April 9, 2026, 9:20pm UTC](https://forums.plex.tv/t/catch-22-cannot-add-libraries-to-home-screen-after-logon/937829 "2026-04-09T21:20:13Z")
Server Version#:PlexMediaServer-1.43.0.10492-121068a07-x86\_64 Player Version#:Version 4.159.0 I presume these are the latest versions. For the past week or so, PLEX has decided that my machine is out of whack. When I… --- ## [Plex not reading local episode .nfo files for TV show despite valid XML and correct folder structure](https://forums.plex.tv/t/plex-not-reading-local-episode-nfo-files-for-tv-show-despite-valid-xml-and-correct-folder-structure/937868)
**Author:** [@mattxcz](https://forums.plex.tv/u/mattxcz)\ **Replies:** 4\ **Last updated:** [April 9, 2026, 8:59pm UTC](https://forums.plex.tv/t/plex-not-reading-local-episode-nfo-files-for-tv-show-despite-valid-xml-and-correct-folder-structure/937868 "2026-04-09T20:59:14Z")
Hi, I’m trying to get Plex to read local .nfo metadata files for a TV show, but Plex seems to ignore them. My setup is: TV show: Ulice Folder structure is standard TV layout (see bellow) Video file and .nfo fil… --- ## [Looking for Version 1.42.1.10060](https://forums.plex.tv/t/looking-for-version-1-42-1-10060/937844)
**Author:** [@Beefsnack](https://forums.plex.tv/u/Beefsnack)\ **Replies:** 10\ **Last updated:** [April 9, 2026, 8:07pm UTC](https://forums.plex.tv/t/looking-for-version-1-42-1-10060/937844 "2026-04-09T20:07:57Z")
Can anyone Please point me to a Direct Link to Version 1.42.1.10060 Would greatly Appreciate it. TIA --- ## [PMS 1.43.1.10576 broke managed users home page (pinned smart collections + Online sources)](https://forums.plex.tv/t/pms-1-43-1-10576-broke-managed-users-home-page-pinned-smart-collections-online-sources/937864)
**Author:** [@NetPlexFlix](https://forums.plex.tv/u/NetPlexFlix)\ **Replies:** 6\ **Last updated:** [April 9, 2026, 7:06pm UTC](https://forums.plex.tv/t/pms-1-43-1-10576-broke-managed-users-home-page-pinned-smart-collections-online-sources/937864 "2026-04-09T19:06:35Z")
Server Version#: 1.43.1.10576 Player Version#: web 4.159.0 / Android 2026.7.0 Since upgrading my PMS, my managed Kids account’s home page is broken in two ways: Pinned smart collections no longer show. Only the defau… --- ## [Two versions of the same film](https://forums.plex.tv/t/two-versions-of-the-same-film/937863)
**Author:** [@barbaro62](https://forums.plex.tv/u/barbaro62)\ **Replies:** 2\ **Last updated:** [April 9, 2026, 7:01pm UTC](https://forums.plex.tv/t/two-versions-of-the-same-film/937863 "2026-04-09T19:01:34Z")
Tavaszi zápor or Spring Showers (1932) is a Hungarian film. It was filmed again in French as Marie, legende hongroise at the same time, common practise at those times. I was able to catalogue the first version in Plex. T… --- ## [Plex won't start because of corrupted DB](https://forums.plex.tv/t/plex-wont-start-because-of-corrupted-db/937807)
**Author:** [@Ansem93](https://forums.plex.tv/u/Ansem93)\ **Replies:** 6\ **Last updated:** [April 9, 2026, 3:38pm UTC](https://forums.plex.tv/t/plex-wont-start-because-of-corrupted-db/937807 "2026-04-09T15:38:25Z")
Server Version#: latest, can’t check Hi everyone, I’m running plex on unraid. Today I got this error after a restart: ibc++abi: terminating with uncaught exception of type soci::soci\_error: sqlite3\_statement\_backend::p… --- ## [Plex Amp wont play M4A media anymore](https://forums.plex.tv/t/plex-amp-wont-play-m4a-media-anymore/937857)
**Author:** [@Snoopy6986](https://forums.plex.tv/u/Snoopy6986)\ **Replies:** 0\ **Last updated:** [April 9, 2026, 2:41pm UTC](https://forums.plex.tv/t/plex-amp-wont-play-m4a-media-anymore/937857 "2026-04-09T14:41:38Z")
Server Version#: 1.42.1.10060 Player Version#: 4.12.4 (plex amp) So the weirdest thing. This worked flawlessly and then I had to replace some drives. I have it setup to be able to lose 3 drives withOUT losing any dat… --- ## [Plex.direct DNS servers unreachable via ipv6](https://forums.plex.tv/t/plex-direct-dns-servers-unreachable-via-ipv6/937837)
**Author:** [@dairiki](https://forums.plex.tv/u/dairiki)\ **Replies:** 2\ **Last updated:** [April 9, 2026, 4:01am UTC](https://forums.plex.tv/t/plex-direct-dns-servers-unreachable-via-ipv6/937837 "2026-04-09T04:01:58Z")
The DNS servers for plex.direct appear to be unreachable via IPv6. $ dig +noall +answer plex.direct. NS plex.direct. 268 IN NS ns-plexdirect.plex.tv. plex.direct. 268 IN NS ns1-plexdirect.plex.bz. plex.direct. 268 IN… --- ## [Plex keeps being disconnecting](https://forums.plex.tv/t/plex-keeps-being-disconnecting/937843)
**Author:** [@tfcrazyman](https://forums.plex.tv/u/tfcrazyman)\ **Replies:** 0\ **Last updated:** [April 9, 2026, 3:19am UTC](https://forums.plex.tv/t/plex-keeps-being-disconnecting/937843 "2026-04-09T03:19:41Z")
I have a Terra-Master F6-424 with a TOS verison 6.0.794-01324. I just bought it and installed plex and the update. After being online for a little bit it disconnects. The only way to get it to reconnect is to disable or … --- ## [RESOLVED: 502 Error renewing expired server ssl certificate](https://forums.plex.tv/t/resolved-502-error-renewing-expired-server-ssl-certificate/937826)
**Author:** [@ncohafmuta](https://forums.plex.tv/u/ncohafmuta)\ **Replies:** 2\ **Last updated:** [April 9, 2026, 2:27am UTC](https://forums.plex.tv/t/resolved-502-error-renewing-expired-server-ssl-certificate/937826 "2026-04-09T02:27:10Z")
Server Version#: 1.43.1.10576 Player Version#: NA I was updating my QA plex instance container to test the new public server version. I don’t start this instance often; I think Sep 2025 was the last time i tested it. … --- ## [Can't connect to home server when on cellular hotspot](https://forums.plex.tv/t/cant-connect-to-home-server-when-on-cellular-hotspot/937790)
**Author:** [@Ezekial66](https://forums.plex.tv/u/Ezekial66)\ **Replies:** 3\ **Last updated:** [April 9, 2026, 1:25am UTC](https://forums.plex.tv/t/cant-connect-to-home-server-when-on-cellular-hotspot/937790 "2026-04-09T01:25:49Z")
Server Version#: 1.43.0.10492 Player Version#: 1.112.0.359-0d79a49f \ Alrighty so here’s where I’m at. I recently sw… --- ## [Deleting a duplicate directory/file also deletes external subtitles from the other directory](https://forums.plex.tv/t/deleting-a-duplicate-directory-file-also-deletes-external-subtitles-from-the-other-directory/937831)
**Author:** [@NellPlex](https://forums.plex.tv/u/NellPlex)\ **Replies:** 0\ **Last updated:** [April 8, 2026, 8:57pm UTC](https://forums.plex.tv/t/deleting-a-duplicate-directory-file-also-deletes-external-subtitles-from-the-other-directory/937831 "2026-04-08T20:57:53Z")
Server Version#: Version 1.43.1.10576 I have two duplicate directories for a tv show or a movie (like a 720p folder and 1080p folder). I select in Plex interface to delete the 720p movie or tv show. The external subtitl… --- ## [Premium Account hacked and email/password changed](https://forums.plex.tv/t/premium-account-hacked-and-email-password-changed/937821)
**Author:** [@madcha0](https://forums.plex.tv/u/madcha0)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 4:29pm UTC](https://forums.plex.tv/t/premium-account-hacked-and-email-password-changed/937821 "2026-04-08T16:29:37Z")
Hi My paid subscription account was hacked and email changed How do I obtain access to my account back? --- ## [Problem after move plexserver on another linux server](https://forums.plex.tv/t/problem-after-move-plexserver-on-another-linux-server/937804)
**Author:** [@pakito69](https://forums.plex.tv/u/pakito69)\ **Replies:** 7\ **Last updated:** [April 8, 2026, 12:07pm UTC](https://forums.plex.tv/t/problem-after-move-plexserver-on-another-linux-server/937804 "2026-04-08T12:07:07Z")
Server Version#: Latest Player Version#: Web Hello, I migrated my Plex server to another Linux machine behind a pfSense firewall with a different public IP address. Since then, I haven’t been able to regain external … --- ## [Replaced items show a 2nd persisting file path as "Unavailable"](https://forums.plex.tv/t/replaced-items-show-a-2nd-persisting-file-path-as-unavailable/937582)
**Author:** [@K\_MEDIA](https://forums.plex.tv/u/K_MEDIA)\ **Replies:** 16\ **Last updated:** [April 8, 2026, 11:14am UTC](https://forums.plex.tv/t/replaced-items-show-a-2nd-persisting-file-path-as-unavailable/937582 "2026-04-08T11:14:59Z")
Server Version#: 1.43.0.10492 (x64) which updated on 12/02 Player Version#: 4.156.0 Every so often, I replace videos in my libraries for a better version. In the past 2-3 months I have replaced many videos. I suspect t… --- ## [One Plex Server on multiple laptops](https://forums.plex.tv/t/one-plex-server-on-multiple-laptops/937811)
**Author:** [@shannon\_luke](https://forums.plex.tv/u/shannon_luke)\ **Replies:** 2\ **Last updated:** [April 8, 2026, 5:58am UTC](https://forums.plex.tv/t/one-plex-server-on-multiple-laptops/937811 "2026-04-08T05:58:37Z")
I’m relatively new to plex. I used my main windows laptop to try Plex out, set up a Plex server and enjoyed the service. I decided to buy a refurbished laptop to use as my main plex server connected to multiple HDD’s, an… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=57) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=59)