# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=60 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 61 --- ## [Plex using IMDB TV order for Dirty Jobs TVDB (Aired) Titled and chosen as agent](https://forums.plex.tv/t/plex-using-imdb-tv-order-for-dirty-jobs-tvdb-aired-titled-and-chosen-as-agent/937487)
**Author:** [@chorman](https://forums.plex.tv/u/chorman)\ **Replies:** 8\ **Last updated:** [April 2, 2026, 5:37pm UTC](https://forums.plex.tv/t/plex-using-imdb-tv-order-for-dirty-jobs-tvdb-aired-titled-and-chosen-as-agent/937487 "2026-04-02T17:37:59Z")
Server Version#:1.43.0.10492 Player Version#:1.112.0.359-0d79a49f \ I did some searching on this and it appears as t… --- ## [How to remove orphaned user accounts?](https://forums.plex.tv/t/how-to-remove-orphaned-user-accounts/937658)
**Author:** [@zbeak](https://forums.plex.tv/u/zbeak)\ **Replies:** 4\ **Last updated:** [April 2, 2026, 5:34pm UTC](https://forums.plex.tv/t/how-to-remove-orphaned-user-accounts/937658 "2026-04-02T17:34:01Z")
I found a post from 2019 which indicates there was no method for removing orphaned/abandoned users from Plex. It was mentioned to add as a Software Suggestion, as a scheduled task or somesuch.. Is this still the status … --- ## [Plex Account Cloud Profile Corrupted – app.plex.tv “No Content Available”, plex.tv/account 404](https://forums.plex.tv/t/plex-account-cloud-profile-corrupted-app-plex-tv-no-content-available-plex-tv-account-404/937662)
**Author:** [@BigBintx](https://forums.plex.tv/u/BigBintx)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 4:43pm UTC](https://forums.plex.tv/t/plex-account-cloud-profile-corrupted-app-plex-tv-no-content-available-plex-tv-account-404/937662 "2026-04-02T16:43:35Z")
Hello Plex Support Team, My Plex account appears to be affected by a backend cloud profile corruption. I can authenticate successfully, but none of the cloud-profile endpoints load. Symptoms: • app.plex.tv → “No conte… --- ## [Admins unresponsive and hide my enquiries. Co-foudner now hostile!](https://forums.plex.tv/t/admins-unresponsive-and-hide-my-enquiries-co-foudner-now-hostile/937557)
**Author:** [@utop7](https://forums.plex.tv/u/utop7)\ **Replies:** 4\ **Last updated:** [April 2, 2026, 10:50am UTC](https://forums.plex.tv/t/admins-unresponsive-and-hide-my-enquiries-co-foudner-now-hostile/937557 "2026-04-02T10:50:17Z")
Anybody willing to help me please? It’s been two months since i asked for some help. Admins hide my posts and appear unwiling to assist. --- ## [Cannot access libraries on local network after router dns update](https://forums.plex.tv/t/cannot-access-libraries-on-local-network-after-router-dns-update/937521)
**Author:** [@rexiyah](https://forums.plex.tv/u/rexiyah)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 9:29am UTC](https://forums.plex.tv/t/cannot-access-libraries-on-local-network-after-router-dns-update/937521 "2026-04-02T09:29:39Z")
Server Version#: 4.156.0 Player Version#: same \ I have been running my server fine for a while. I updated my router… --- ## [\[BUG\] Voice Activity Detection fails to download silero\_vad.onnx (HTTP 408 Timeout)](https://forums.plex.tv/t/bug-voice-activity-detection-fails-to-download-silero-vad-onnx-http-408-timeout/937650)
**Author:** [@aka\_serge](https://forums.plex.tv/u/aka_serge)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 8:57am UTC](https://forums.plex.tv/t/bug-voice-activity-detection-fails-to-download-silero-vad-onnx-http-408-timeout/937650 "2026-04-02T08:57:23Z")
Plex Media Server version: 1.43.0.10492 Platform: TerraMaster F2-221 (TOS 6.0.794) CPU: Intel Celeron J3355 @ 2.00GH z # Problem descr ipti on The \`–voice-activity-detection\` task consistently fails with HTTP 4… --- ## [Push notifications not sending when using labels to show/hide content](https://forums.plex.tv/t/push-notifications-not-sending-when-using-labels-to-show-hide-content/937649)
**Author:** [@RAPTheRipper](https://forums.plex.tv/u/RAPTheRipper)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 8:43am UTC](https://forums.plex.tv/t/push-notifications-not-sending-when-using-labels-to-show-hide-content/937649 "2026-04-02T08:43:26Z")
Server Version#: 1.43.0.10492 Player Version#: 2026.4.1 (1631) - iOS I use labels to show/hide content for my users. This system allows me to publish requested content only for one specific user and hide it for everyon… --- ## [So over it](https://forums.plex.tv/t/so-over-it/937648)
**Author:** [@HomeServer137](https://forums.plex.tv/u/HomeServer137)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 3:20am UTC](https://forums.plex.tv/t/so-over-it/937648 "2026-04-02T03:20:12Z")
Server Version#:1.43.0.10492 Player Version#:?? I’ve used Plex for years, but now I can’t even stream locally without getting hit with a paywall block, and even though they insist local streaming is still free, they ob… --- ## [Recent videos (say within the last two or three weeks) no longer have synced subtitles. Close but n](https://forums.plex.tv/t/recent-videos-say-within-the-last-two-or-three-weeks-no-longer-have-synced-subtitles-close-but-n/937647)
**Author:** [@mr\_jeffrey\_hawkins\_gmail\_com](https://forums.plex.tv/u/mr_jeffrey_hawkins_gmail_com)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 2:41am UTC](https://forums.plex.tv/t/recent-videos-say-within-the-last-two-or-three-weeks-no-longer-have-synced-subtitles-close-but-n/937647 "2026-04-02T02:41:52Z")
Server Version#:6.10.10 Player Version#:4.156.0 \ --- ## [Intel Core Ultra 7 265K no HEVC transcode option exposed, but 4060TI does](https://forums.plex.tv/t/intel-core-ultra-7-265k-no-hevc-transcode-option-exposed-but-4060ti-does/937640)
**Author:** [@sgirhiny](https://forums.plex.tv/u/sgirhiny)\ **Replies:** 5\ **Last updated:** [April 1, 2026, 10:58pm UTC](https://forums.plex.tv/t/intel-core-ultra-7-265k-no-hevc-transcode-option-exposed-but-4060ti-does/937640 "2026-04-01T22:58:02Z")
Server Version#: Version 1.43.1.10561 Player Version#: I know I’ve recently been able to use HEVC encoding with the Intel GPU (fresh server install in Feb 2026 that used the latest version available) But now, I no long… --- ## [PMS Libraries missing from Discover Credits page](https://forums.plex.tv/t/pms-libraries-missing-from-discover-credits-page/936051)
**Author:** [@zbeak](https://forums.plex.tv/u/zbeak)\ **Replies:** 15\ **Last updated:** [April 1, 2026, 6:04pm UTC](https://forums.plex.tv/t/pms-libraries-missing-from-discover-credits-page/936051 "2026-04-01T18:04:53Z")
Hi there, This is a follow up from now-closed thread PMS Libraries missing from Discover Credits page I have reconfigured both of my Movies (Movies and Movies Oldies) libraries file structure so each movie is in it’s o… --- ## [Server Unavailable While Owner Works Fine](https://forums.plex.tv/t/server-unavailable-while-owner-works-fine/936857)
**Author:** [@La6T](https://forums.plex.tv/u/La6T)\ **Replies:** 17\ **Last updated:** [April 1, 2026, 5:49pm UTC](https://forums.plex.tv/t/server-unavailable-while-owner-works-fine/936857 "2026-04-01T17:49:32Z")
Hello, I am experiencing a recurring authorization issue with my Plex server that only affects external Plex accounts (not the owner account). Server details Plex Media Server Version: 1.43.0.10492 Player Version:… --- ## [Same content, same player, sometimes works, sometimes doesn't](https://forums.plex.tv/t/same-content-same-player-sometimes-works-sometimes-doesnt/937637)
**Author:** [@Triipie19](https://forums.plex.tv/u/Triipie19)\ **Replies:** 0\ **Last updated:** [April 1, 2026, 5:24pm UTC](https://forums.plex.tv/t/same-content-same-player-sometimes-works-sometimes-doesnt/937637 "2026-04-01T17:24:31Z")
Server Version#: 1.43.0.10492 Player Version#: Plex for LG, Client 5.94.1, Platform 10.3.0 Hi all, I’ve been battling with Plex the last 2 days trying to work out why all of a sudden (within the last week) on my LG 65… --- ## [Can't Access Media Server on 1 of 3 TV's](https://forums.plex.tv/t/cant-access-media-server-on-1-of-3-tvs/937622)
**Author:** [@harpster](https://forums.plex.tv/u/harpster)\ **Replies:** 5\ **Last updated:** [April 1, 2026, 4:12pm UTC](https://forums.plex.tv/t/cant-access-media-server-on-1-of-3-tvs/937622 "2026-04-01T16:12:02Z")
Server Version#: 1.42.2.10156-700010156 Player Version#: 10.30.9.4262 (067590ff) I run Plex media server on Synology NAS for Mac and it works no problem. I have 3 TV’s with Plex via Fire Stick and the problem is 2 TV’s… --- ## [Albums vs EP's vs compilations etc](https://forums.plex.tv/t/albums-vs-eps-vs-compilations-etc/937634)
**Author:** [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 3:49pm UTC](https://forums.plex.tv/t/albums-vs-eps-vs-compilations-etc/937634 "2026-04-01T15:49:03Z")
Server Version#: Player Version#: \ Does anybody know how you get albums to the correct categories? I have attached … --- ## [Bug: Playback/pause status on dashboard is not working properly when playing stream from android pho](https://forums.plex.tv/t/bug-playback-pause-status-on-dashboard-is-not-working-properly-when-playing-stream-from-android-pho/937589)
**Author:** [@begunfx](https://forums.plex.tv/u/begunfx)\ **Replies:** 3\ **Last updated:** [April 1, 2026, 1:43pm UTC](https://forums.plex.tv/t/bug-playback-pause-status-on-dashboard-is-not-working-properly-when-playing-stream-from-android-pho/937589 "2026-04-01T13:43:07Z")
Server Version#: 1.43.1.10561 Player Version#: 2026.5.0 (971050036) Running on Android 16 on a Pixel 10 Pro. When I playback media from the android app, the dashboard on the server will list the media as playing even … --- ## [Can't claim Plex Media Server](https://forums.plex.tv/t/cant-claim-plex-media-server/937625)
**Author:** [@LSDickson](https://forums.plex.tv/u/LSDickson)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 1:55am UTC](https://forums.plex.tv/t/cant-claim-plex-media-server/937625 "2026-04-01T01:55:04Z")
Server Version#: 1.43.0.10492 No matter what I do….right to the point of completely uninstalling and reinstalling my Synology Based Plex Media server….I cannot claim it to my account. I’ve unclaimed it, uninstalled i… --- ## [No server to claim!](https://forums.plex.tv/t/no-server-to-claim/936955)
**Author:** [@M1ster\_E](https://forums.plex.tv/u/M1ster_E)\ **Replies:** 4\ **Last updated:** [April 1, 2026, 12:16am UTC](https://forums.plex.tv/t/no-server-to-claim/936955 "2026-04-01T00:16:51Z")
Server Version#: PMS 1.143 on debian 13 or DIETPI trixie Player Version#: web client Version 4.156.0 / app.plex.tv web Version 4.159.0 im trying to move my PMS from an ubuntu 20.04 to a debian 13 server and im having a… --- ## [Shuffle function heavily favors first three tracks of disc 2](https://forums.plex.tv/t/shuffle-function-heavily-favors-first-three-tracks-of-disc-2/937586)
**Author:** [@jlmoriart](https://forums.plex.tv/u/jlmoriart)\ **Replies:** 4\ **Last updated:** [March 31, 2026, 8:52pm UTC](https://forums.plex.tv/t/shuffle-function-heavily-favors-first-three-tracks-of-disc-2/937586 "2026-03-31T20:52:53Z")
Server Version#: 1.43.1.10561 Player Version#: 1.112.0.359-0d79a49f Synology NAS Operating System: DSM 7.3.2-86009 Update 3 I’m running Plex Media Server via Portainer on my Synology NAS. I’m running the native media … --- ## [Remote access not working; pi-hole or modem issue?](https://forums.plex.tv/t/remote-access-not-working-pi-hole-or-modem-issue/937535)
**Author:** [@MandatoryUsername](https://forums.plex.tv/u/MandatoryUsername)\ **Replies:** 18\ **Last updated:** [March 31, 2026, 6:48pm UTC](https://forums.plex.tv/t/remote-access-not-working-pi-hole-or-modem-issue/937535 "2026-03-31T18:48:23Z")
Server Version#:1.43.0.10492 Player Version#:n/a Server logs: https://gofile.me/6Mf8K/mhKzdEkk9 Yet another remote access not working issue. Everything was fine until a few weeks ago, at which point remote access star… --- ## [Incorrect Profile Picture for Maddie Ziegler](https://forums.plex.tv/t/incorrect-profile-picture-for-maddie-ziegler/937595)
**Author:** [@dokuro](https://forums.plex.tv/u/dokuro)\ **Replies:** 6\ **Last updated:** [March 31, 2026, 4:26pm UTC](https://forums.plex.tv/t/incorrect-profile-picture-for-maddie-ziegler/937595 "2026-03-31T16:26:47Z")
The profile picture used for Maddie Ziegler is incorrect. This is actually Maddie Hasson. Has also been reported on reddit via this thread. TMDB has the correct profile pictures so its the gracenote provider who ha… --- ## [Audio track -- Mood not consistently filled in](https://forums.plex.tv/t/audio-track-mood-not-consistently-filled-in/937587)
**Author:** [@spiceygas](https://forums.plex.tv/u/spiceygas)\ **Replies:** 4\ **Last updated:** [March 31, 2026, 1:32pm UTC](https://forums.plex.tv/t/audio-track-mood-not-consistently-filled-in/937587 "2026-03-31T13:32:01Z")
Server Version#: 1.42.2.10156 Player Version#: Plex Web Version 4.159.0 Plex Pass: Yes Scanner: Plex Music Agent: Plex Music Sonic Analysis enabled: Yes Prefer Local metadata: Yes Genres: Embedded Tags Album Art: Loca… --- ## [Deleting movies](https://forums.plex.tv/t/deleting-movies/937597)
**Author:** [@ginaarnold](https://forums.plex.tv/u/ginaarnold)\ **Replies:** 7\ **Last updated:** [March 30, 2026, 11:57pm UTC](https://forums.plex.tv/t/deleting-movies/937597 "2026-03-30T23:57:56Z")
I added a movie to one of my external drives. When I scanned my files, instead of adding it it deleted over 1000 movies from my server. All of my drives were plugged in and available. It is a real pain to have to put e… --- ## [How to reconnect to Plex server NVIDIA Shield](https://forums.plex.tv/t/how-to-reconnect-to-plex-server-nvidia-shield/937593)
**Author:** [@mvmone\_gmail\_com](https://forums.plex.tv/u/mvmone_gmail_com)\ **Replies:** 0\ **Last updated:** [March 30, 2026, 9:36pm UTC](https://forums.plex.tv/t/how-to-reconnect-to-plex-server-nvidia-shield/937593 "2026-03-30T21:36:45Z")
Server Version#: Latest (d/l and installed yesterday) Player Version#: Latest (d/l and installed yesterday) \ I had … --- ## [How can I check if a movie/ TV show/ Audio track has been analysed?](https://forums.plex.tv/t/how-can-i-check-if-a-movie-tv-show-audio-track-has-been-analysed/937584)
**Author:** [@BeastOfBodmin](https://forums.plex.tv/u/BeastOfBodmin)\ **Replies:** 2\ **Last updated:** [March 30, 2026, 8:12pm UTC](https://forums.plex.tv/t/how-can-i-check-if-a-movie-tv-show-audio-track-has-been-analysed/937584 "2026-03-30T20:12:58Z")
Server Version#: 1.43.0.10492 Player Version#: Not Relevant This is in the context of trying to fix subtitle sync problems with a movie file and an external .srt file. Apparently “analyze” can help with this. To test, … --- ## [Easy way to update music metadata](https://forums.plex.tv/t/easy-way-to-update-music-metadata/937585)
**Author:** [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\ **Replies:** 1\ **Last updated:** [March 30, 2026, 8:08pm UTC](https://forums.plex.tv/t/easy-way-to-update-music-metadata/937585 "2026-03-30T20:08:45Z")
Server Version#: Player Version#: \ Is there a plug in or interface that you can use with Plex to more easily go thr… --- ## [Polling DS920+ users: how is it going with 1.43.0.10492](https://forums.plex.tv/t/polling-ds920-users-how-is-it-going-with-1-43-0-10492/937144)
**Author:** [@StealingTime](https://forums.plex.tv/u/StealingTime)\ **Replies:** 1\ **Last updated:** [March 30, 2026, 5:53pm UTC](https://forums.plex.tv/t/polling-ds920-users-how-is-it-going-with-1-43-0-10492/937144 "2026-03-30T17:53:24Z")
I’m currently running a DS920+ on DSM 7.3.2-86009 Update 1. My server has been solid for months on Plex 1.42.2.10156, and I’m considering the jump to 1.43.0.10492. Curious to see how other DS920+ (or very similar celero… --- ## [Change my public IP as Remote Access fails](https://forums.plex.tv/t/change-my-public-ip-as-remote-access-fails/937541)
**Author:** [@dstewart\_gb](https://forums.plex.tv/u/dstewart_gb)\ **Replies:** 25\ **Last updated:** [March 30, 2026, 3:50pm UTC](https://forums.plex.tv/t/change-my-public-ip-as-remote-access-fails/937541 "2026-03-30T15:50:16Z")
Server Version#: Player Version#: \ Does anybody know how to change this from a 15 to a 12? --- ## [Spanish and Latin Movie Posters Mixed](https://forums.plex.tv/t/spanish-and-latin-movie-posters-mixed/935344)
**Author:** [@uGort](https://forums.plex.tv/u/uGort)\ **Replies:** 6\ **Last updated:** [March 30, 2026, 1:08pm UTC](https://forums.plex.tv/t/spanish-and-latin-movie-posters-mixed/935344 "2026-03-30T13:08:45Z")
Server Version#: 1.42.1.10060 Player Version#: Any Hi! I’m from Spain and my libraries are configured in Spanish (not Mexico or Latinomerica). When I add some movies, the posters downloaded are in latin and, sometimes… --- ## [Poster in other region](https://forums.plex.tv/t/poster-in-other-region/937577)
**Author:** [@alejandrocarcamo](https://forums.plex.tv/u/alejandrocarcamo)\ **Replies:** 0\ **Last updated:** [March 30, 2026, 11:24am UTC](https://forums.plex.tv/t/poster-in-other-region/937577 "2026-03-30T11:24:42Z")
I dont think the player or server matter a lot (1.43.0.10492 server version for the record) My issue is my library is on Spanish (Spain) but the art of the movies (posters) are from LATAM… So for Wonder Woman instead th… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=59) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=61)