# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=63

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**Page:** 64

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## [Unmatchable/unmatched TMDB movie](https://forums.plex.tv/t/unmatchable-unmatched-tmdb-movie/933675)

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**Author:** [@scarbrtj.e](https://forums.plex.tv/u/scarbrtj.e)\
**Replies:** 11\
**Last updated:** [March 26, 2026, 8:39am UTC](https://forums.plex.tv/t/unmatchable-unmatched-tmdb-movie/933675 "2026-03-26T08:39:29Z")

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Server Version#: Version 1.42.2.10156 Player Version#: Version 4.152.0 Cannot get this movie to match:

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## [Multi-series Compilation Set? (Star Trek Captain's Log Fan Collective)](https://forums.plex.tv/t/multi-series-compilation-set-star-trek-captains-log-fan-collective/935454)

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**Author:** [@Gosherm](https://forums.plex.tv/u/Gosherm)\
**Replies:** 4\
**Last updated:** [March 26, 2026, 6:24am UTC](https://forums.plex.tv/t/multi-series-compilation-set-star-trek-captains-log-fan-collective/935454 "2026-03-26T06:24:42Z")

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I recently picked up the ‘Star Trek Captain’s Log Fan Collective’ DVD set for cheap. I’ve got it digitized, and now I’m trying to figure out how on earth to get it into Plex. Here’s the Amazon listing for it, for context…

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## [Prompted to get a Remote Watch Pass](https://forums.plex.tv/t/prompted-to-get-a-remote-watch-pass/937450)

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**Author:** [@lesley506](https://forums.plex.tv/u/lesley506)\
**Replies:** 1\
**Last updated:** [March 26, 2026, 6:15am UTC](https://forums.plex.tv/t/prompted-to-get-a-remote-watch-pass/937450 "2026-03-26T06:15:51Z")

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Server Version#: Player Version#: I am suddenly being prompted to get a “remote watch pass" because I am trying to use something called “remote playback". I have multiple computers, TVs, and a tablet that all operate o…

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## [Plex flooding dns with PTR records for \*every\* ip on the lan](https://forums.plex.tv/t/plex-flooding-dns-with-ptr-records-for-every-ip-on-the-lan/937442)

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**Author:** [@someolddude](https://forums.plex.tv/u/someolddude)\
**Replies:** 2\
**Last updated:** [March 26, 2026, 1:21am UTC](https://forums.plex.tv/t/plex-flooding-dns-with-ptr-records-for-every-ip-on-the-lan/937442 "2026-03-26T01:21:58Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A When “network discovery” is enabled the server sends PTR requests for every IP on the lan. .e.g.: 1.0.168.192.in-addr.arpa through 254.0.168.192.in-addr.arpa There i…

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## [Unable to keep Remote Access working](https://forums.plex.tv/t/unable-to-keep-remote-access-working/937441)

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**Author:** [@eric\_t664](https://forums.plex.tv/u/eric_t664)\
**Replies:** 2\
**Last updated:** [March 26, 2026, 12:37am UTC](https://forums.plex.tv/t/unable-to-keep-remote-access-working/937441 "2026-03-26T00:37:34Z")

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The server I have is not an option on here. I have Synology Beestation working with an Apple computer and EERO router. I can’t keep the Remote Access active. I have the 32400 set. It goes green for about 10 seconds the…

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## [Unable to reclaim server plus other issues](https://forums.plex.tv/t/unable-to-reclaim-server-plus-other-issues/937438)

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**Author:** [@albedos\_shadow](https://forums.plex.tv/u/albedos_shadow)\
**Replies:** 1\
**Last updated:** [March 25, 2026, 11:26pm UTC](https://forums.plex.tv/t/unable-to-reclaim-server-plus-other-issues/937438 "2026-03-25T23:26:48Z")

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Server Version#: 1.43.0.10492-720010492 Player Version#: All of them? \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, really hoping someone can help me here a…

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## [Remote Access with T-Mobile Fiber](https://forums.plex.tv/t/remote-access-with-t-mobile-fiber/937437)

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**Author:** [@nickfilm1](https://forums.plex.tv/u/nickfilm1)\
**Replies:** 4\
**Last updated:** [March 25, 2026, 11:17pm UTC](https://forums.plex.tv/t/remote-access-with-t-mobile-fiber/937437 "2026-03-25T23:17:29Z")

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Hi all, I have my Plex server on an Nvidia Shield. Recently I switched over to T-Mobile Fiber Internet (NOT Home 5G) and now I can’t get my server to stay online. It will pop on for a few moments, but then it will go ou…

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## [\[Bug\] Scanning a single source triggers disk activity on unrelated sources](https://forums.plex.tv/t/bug-scanning-a-single-source-triggers-disk-activity-on-unrelated-sources/937439)

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**Author:** [@alehandro.ax](https://forums.plex.tv/u/alehandro.ax)\
**Replies:** 0\
**Last updated:** [March 25, 2026, 9:31pm UTC](https://forums.plex.tv/t/bug-scanning-a-single-source-triggers-disk-activity-on-unrelated-sources/937439 "2026-03-25T21:31:03Z")

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Server Version#: 1.43.0.10492-121068a07 When initiating a library scan for a specific source, the system unexpectedly wakes up and accesses other storage devices that are not related to the selected source. Steps to re…

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## [Bug: New library not synced to plex.tv — Home/Shared users can't see it even with "All](https://forums.plex.tv/t/bug-new-library-not-synced-to-plex-tv-home-shared-users-cant-see-it-even-with-all/937431)

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**Author:** [@Miicky](https://forums.plex.tv/u/Miicky)\
**Replies:** 1\
**Last updated:** [March 25, 2026, 5:19pm UTC](https://forums.plex.tv/t/bug-new-library-not-synced-to-plex-tv-home-shared-users-cant-see-it-even-with-all/937431 "2026-03-25T17:19:45Z")

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Description When a new library is added to a Plex Media Server, it is not automatically registered with plex.tv. As a result, Home users (and likely shared/friend users) cannot see the new library, even when their sha…

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## [Issue to delete old server](https://forums.plex.tv/t/issue-to-delete-old-server/937409)

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**Author:** [@tpx](https://forums.plex.tv/u/tpx)\
**Replies:** 5\
**Last updated:** [March 25, 2026, 3:26pm UTC](https://forums.plex.tv/t/issue-to-delete-old-server/937409 "2026-03-25T15:26:42Z")

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Server Version#: 4.156.0 Player Version#: \<If providing server logs please do NOT turn on verbose ni logging, only debug logging should be enabled\> Hello I have two servers on my account. I removed plex media server f…

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## [Com.android.providers.media.module high CPU after 1hr+ viewing Live TV causing playback stuttering](https://forums.plex.tv/t/com-android-providers-media-module-high-cpu-after-1hr-viewing-live-tv-causing-playback-stuttering/937428)

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**Author:** [@SoundAdikt](https://forums.plex.tv/u/SoundAdikt)\
**Replies:** 0\
**Last updated:** [March 25, 2026, 2:33pm UTC](https://forums.plex.tv/t/com-android-providers-media-module-high-cpu-after-1hr-viewing-live-tv-causing-playback-stuttering/937428 "2026-03-25T14:33:23Z")

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Hello, I’ve noticed for a while (several years) that Live TV content tends to stutter (pause, start, pause, etc) after watching for more than an hour. For while, I thought this was down to the Plex Player (Android Fire…

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## [IMDb ratings wont update for months now](https://forums.plex.tv/t/imdb-ratings-wont-update-for-months-now/936938)

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**Author:** [@Gear7](https://forums.plex.tv/u/Gear7)\
**Replies:** 7\
**Last updated:** [March 25, 2026, 11:28am UTC](https://forums.plex.tv/t/imdb-ratings-wont-update-for-months-now/936938 "2026-03-25T11:28:44Z")

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Sometimes when I put newer movies on my server they would show Rotten Tomatoes instead of IMDB ratings. If I refreshed metadata a few days later, it would show the IMDB rating as it should. For the last few months, this…

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## [Organizing Concert & Music Programs](https://forums.plex.tv/t/organizing-concert-music-programs/937411)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 3\
**Last updated:** [March 25, 2026, 7:36am UTC](https://forums.plex.tv/t/organizing-concert-music-programs/937411 "2026-03-25T07:36:20Z")

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I have a bunch of recordings of concerts from DVDs and BluRays, which while they are appearing currently under Movies, (and a few under TV Shows)… I would like to separate these out to a separate section/library. Would …

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## [iMac is currently unavailable](https://forums.plex.tv/t/imac-is-currently-unavailable/937420)

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**Author:** [@terrysmith673](https://forums.plex.tv/u/terrysmith673)\
**Replies:** 0\
**Last updated:** [March 25, 2026, 4:44am UTC](https://forums.plex.tv/t/imac-is-currently-unavailable/937420 "2026-03-25T04:44:46Z")

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Server Version#: 4.156.0 I have just installed the Plex Media Server on my Mac and when I try to access Plex on my Fetch System I get this error message…”Please verify that the server is running and has a network connec…

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## [Plex not detecting library changes](https://forums.plex.tv/t/plex-not-detecting-library-changes/937338)

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**Author:** [@Prospero423](https://forums.plex.tv/u/Prospero423)\
**Replies:** 1\
**Last updated:** [March 25, 2026, 2:05am UTC](https://forums.plex.tv/t/plex-not-detecting-library-changes/937338 "2026-03-25T02:05:35Z")

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Server Version#: 1.43.0.10492 Player Version#:4.156.0 I tried adding a new album and running a library scan but plex did not detect any new music. When browsing by folder, Plex sees the folders but no music file. If …

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## [Plex hanging when viewing from Roku since recent update](https://forums.plex.tv/t/plex-hanging-when-viewing-from-roku-since-recent-update/937416)

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**Author:** [@Walnut203WHS](https://forums.plex.tv/u/Walnut203WHS)\
**Replies:** 0\
**Last updated:** [March 24, 2026, 11:52pm UTC](https://forums.plex.tv/t/plex-hanging-when-viewing-from-roku-since-recent-update/937416 "2026-03-24T23:52:49Z")

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Server Version#:1.42.2.10156 and 10492 Player Version#: Roku - current For the last ~2 weeks, playing content from my local PMS via Roku has been problematic - specifically, starting playback. I select something in my…

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## [Inconsistent Remote Access Experience](https://forums.plex.tv/t/inconsistent-remote-access-experience/937368)

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**Author:** [@mistertyrannosaurus](https://forums.plex.tv/u/mistertyrannosaurus)\
**Replies:** 9\
**Last updated:** [March 24, 2026, 9:45pm UTC](https://forums.plex.tv/t/inconsistent-remote-access-experience/937368 "2026-03-24T21:45:57Z")

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Server Version#: Version 1.43.0.10492 Player Version#: Multiple Hello, I’m trying to figure out why I’m having issues with remote access for some users/devices but not others. when I first got set up I went through the…

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## [PMS crashes every hour during library scan and restarts](https://forums.plex.tv/t/pms-crashes-every-hour-during-library-scan-and-restarts/937410)

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**Author:** [@p3lifix](https://forums.plex.tv/u/p3lifix)\
**Replies:** 0\
**Last updated:** [March 24, 2026, 9:30pm UTC](https://forums.plex.tv/t/pms-crashes-every-hour-during-library-scan-and-restarts/937410 "2026-03-24T21:30:55Z")

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Server Version#: Version 1.43.1.10561 (upgraded from earlier release, same issue) Player Version#: Version 4.159.0 ? Have tried clean bundles & optimize database. So this happens in one of the libraries after 99% scan…

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## [Complex Network Blocking Local Plex Access](https://forums.plex.tv/t/complex-network-blocking-local-plex-access/937380)

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**Author:** [@Jeff\_2000](https://forums.plex.tv/u/Jeff_2000)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 9:29pm UTC](https://forums.plex.tv/t/complex-network-blocking-local-plex-access/937380 "2026-03-24T21:29:45Z")

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Server Version#: 4.156.0 I’m having a very unique problem. I suspect an update to the Plex server or the way users are handled from the mothership is stopping the SmartTV from accessing my library. This actually did wor…

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## [Availability of PMS 1.43.0.10492 on Shield](https://forums.plex.tv/t/availability-of-pms-1-43-0-10492-on-shield/937397)

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**Author:** [@SoundAdikt](https://forums.plex.tv/u/SoundAdikt)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 9:18pm UTC](https://forums.plex.tv/t/availability-of-pms-1-43-0-10492-on-shield/937397 "2026-03-24T21:18:03Z")

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Hello, this version does yet seem to be available for Shield. Is there an issue getting it onto the Google Play Store? Many thanks. Server Version#: 1.43.0.10467 Player Version#: webOS 10.3.0

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## [Managing Libraries - Creating New and Sharing Files Between](https://forums.plex.tv/t/managing-libraries-creating-new-and-sharing-files-between/937407)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 8:22pm UTC](https://forums.plex.tv/t/managing-libraries-creating-new-and-sharing-files-between/937407 "2026-03-24T20:22:40Z")

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I am also working on setting up a way to share some content with a family member and want to create a stand alone library for them to only access the programs (both TV and Movies) they should, is there a way to link file…

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## [Performance issues when accessing TV Shows](https://forums.plex.tv/t/performance-issues-when-accessing-tv-shows/937392)

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**Author:** [@mxhd](https://forums.plex.tv/u/mxhd)\
**Replies:** 7\
**Last updated:** [March 24, 2026, 7:53pm UTC](https://forums.plex.tv/t/performance-issues-when-accessing-tv-shows/937392 "2026-03-24T19:53:40Z")

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Server Version#: 1.43.0.10492 Player Version#: 1.112.0.359-0d79a49f I’m seeing issues when I attempt to view the TV Shows listings for TV shows on my local NAS. On the server, I can pull up all the TV Shows, but on any…

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## [TV series grouping issue](https://forums.plex.tv/t/tv-series-grouping-issue/937402)

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**Author:** [@Loveableloser](https://forums.plex.tv/u/Loveableloser)\
**Replies:** 8\
**Last updated:** [March 24, 2026, 6:20pm UTC](https://forums.plex.tv/t/tv-series-grouping-issue/937402 "2026-03-24T18:20:00Z")

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Server Version#: Version 1.43.0.10492 I have a number of TV series on my Plex server. All are perfectly fine, except 2. These 2 shows have continuation/spinoffs, which is where the problem comes in. Just as an example D…

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## [Cannot access server from local network](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354)

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**Author:** [@Wim07101993](https://forums.plex.tv/u/Wim07101993)\
**Replies:** 9\
**Last updated:** [March 24, 2026, 4:38pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354 "2026-03-24T16:38:09Z")

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Server Version#: latest Player Version#: latest Got a weird issue going on. I run Plex from docker. The container is running (see logs below) but I cannot seem to access the server from the UI. Both https://app.plex.tv …

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## [Dolby Vision muxing fails on 1.43.1.10540](https://forums.plex.tv/t/dolby-vision-muxing-fails-on-1-43-1-10540/937215)

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**Author:** [@c.w.s](https://forums.plex.tv/u/c.w.s)\
**Replies:** 1\
**Last updated:** [March 24, 2026, 3:04pm UTC](https://forums.plex.tv/t/dolby-vision-muxing-fails-on-1-43-1-10540/937215 "2026-03-24T15:04:38Z")

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Hi – I’m noticing that Dolby Vision files with AC3 doesn’t seem to play on iOS (“Error opening input”) anymore with the latest beta Plex Media Server version (1.43.1.10540) with the new transcoder. It works when downgrad…

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## [Albums appearing with incorrect artist and unable to change it](https://forums.plex.tv/t/albums-appearing-with-incorrect-artist-and-unable-to-change-it/937387)

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**Author:** [@wpf](https://forums.plex.tv/u/wpf)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 2:54pm UTC](https://forums.plex.tv/t/albums-appearing-with-incorrect-artist-and-unable-to-change-it/937387 "2026-03-24T14:54:57Z")

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All my albums with no artist or various artists is appearing with incorrect Album artist (Walt Disney) (125 total albums) and unable to change it

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## [Suddenly Synology DSS 7.2 Plex Server Local Server Can not connect](https://forums.plex.tv/t/suddenly-synology-dss-7-2-plex-server-local-server-can-not-connect/937372)

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**Author:** [@patrick4758](https://forums.plex.tv/u/patrick4758)\
**Replies:** 4\
**Last updated:** [March 24, 2026, 11:30am UTC](https://forums.plex.tv/t/suddenly-synology-dss-7-2-plex-server-local-server-can-not-connect/937372 "2026-03-24T11:30:31Z")

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Server Version#:1.43.0.10492-720010492 Player Version#:any On Synology NAS DSM 7.3.2 I can loginto the the server from the web player and desktop app but it only loads the default plex.tv stuff none of my media is ava…

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## [Resetting account](https://forums.plex.tv/t/resetting-account/937302)

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**Author:** [@Texas501JZ](https://forums.plex.tv/u/Texas501JZ)\
**Replies:** 4\
**Last updated:** [March 24, 2026, 7:15am UTC](https://forums.plex.tv/t/resetting-account/937302 "2026-03-24T07:15:51Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Spent 6 hours trying to claim my server. I give up. Is there any way they can “…

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## [Cannot enable remote access after moving Plex install to new computer](https://forums.plex.tv/t/cannot-enable-remote-access-after-moving-plex-install-to-new-computer/937370)

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**Author:** [@chiefsa8](https://forums.plex.tv/u/chiefsa8)\
**Replies:** 1\
**Last updated:** [March 24, 2026, 6:19am UTC](https://forums.plex.tv/t/cannot-enable-remote-access-after-moving-plex-install-to-new-computer/937370 "2026-03-24T06:19:20Z")

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Server Version#:1.43.0.10492 Player Version#:4.156.0 Today, I moved my Plex server install to a new computer (Windows 10 → Windows 10) using the official Plex guide: https://support.plex.tv/articles/201370363-move-an-i…

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## [Local network client asks for Plex Pass](https://forums.plex.tv/t/local-network-client-asks-for-plex-pass/937366)

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**Author:** [@STDoohan](https://forums.plex.tv/u/STDoohan)\
**Replies:** 3\
**Last updated:** [March 24, 2026, 12:10am UTC](https://forums.plex.tv/t/local-network-client-asks-for-plex-pass/937366 "2026-03-24T00:10:05Z")

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I knew that the move to require a PlexPass for remote streaming was coming up, but today my local smart TV on the same network as my Linux server won’t play anything without a PlexPass as if it was a remote client. The …

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