# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=64

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**Page:** 65

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## [Issues with local server access from Plex App](https://forums.plex.tv/t/issues-with-local-server-access-from-plex-app/937332)

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**Author:** [@LaJuJu](https://forums.plex.tv/u/LaJuJu)\
**Replies:** 1\
**Last updated:** [March 22, 2026, 9:44pm UTC](https://forums.plex.tv/t/issues-with-local-server-access-from-plex-app/937332 "2026-03-22T21:44:45Z")

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Server Version#: 1.43.0.10492 Player Version#: (Android and iOS Client Versions 2026.4.0) Server OS: Truenas Scale Hey everyone. I am having issues with accessing my local server from both android phones and iPad. Al…

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## [Plex client remote access issue with Tailscale](https://forums.plex.tv/t/plex-client-remote-access-issue-with-tailscale/924790)

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**Author:** [@vitaly\_58](https://forums.plex.tv/u/vitaly_58)\
**Replies:** 20\
**Last updated:** [March 22, 2026, 9:06pm UTC](https://forums.plex.tv/t/plex-client-remote-access-issue-with-tailscale/924790 "2026-03-22T21:06:31Z")

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I’m having an issue using Plex remotely. My Plex Media Server is installed on my Mac mini M4, and everything works perfectly on local devices (Apple TV, iPad, and iPhone apps connected to the same Wi-Fi network as the se…

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## [Public port is 0](https://forums.plex.tv/t/public-port-is-0/937286)

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**Author:** [@TPMjr](https://forums.plex.tv/u/TPMjr)\
**Replies:** 24\
**Last updated:** [March 22, 2026, 7:28pm UTC](https://forums.plex.tv/t/public-port-is-0/937286 "2026-03-22T19:28:02Z")

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Server Version#:4.147.1 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> My remote access is not available outside my network. My public port is 0…

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## [Plex media server is showing as offline](https://forums.plex.tv/t/plex-media-server-is-showing-as-offline/934458)

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**Author:** [@bendikness](https://forums.plex.tv/u/bendikness)\
**Replies:** 9\
**Last updated:** [March 22, 2026, 8:26am UTC](https://forums.plex.tv/t/plex-media-server-is-showing-as-offline/934458 "2026-03-22T08:26:47Z")

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Hello. I have struggled for days and still cant find a fix for it. The problem is i cant connect to my local media server on SAME network on any device i use to stream it on. I can only stream on the same device as the m…

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## [Merging a .strm file with a local media file deletes existing Intro/Credits markers for the local](https://forums.plex.tv/t/merging-a-strm-file-with-a-local-media-file-deletes-existing-intro-credits-markers-for-the-local/937314)

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**Author:** [@colinwei](https://forums.plex.tv/u/colinwei)\
**Replies:** 0\
**Last updated:** [March 22, 2026, 6:22am UTC](https://forums.plex.tv/t/merging-a-strm-file-with-a-local-media-file-deletes-existing-intro-credits-markers-for-the-local/937314 "2026-03-22T06:22:01Z")

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Server Version#:1.43.0.10492 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Description: I’ve encountered a bug where combining a .strm file wi…

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## [The docker container is outdated](https://forums.plex.tv/t/the-docker-container-is-outdated/937265)

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**Author:** [@JBinFla](https://forums.plex.tv/u/JBinFla)\
**Replies:** 5\
**Last updated:** [March 21, 2026, 11:45pm UTC](https://forums.plex.tv/t/the-docker-container-is-outdated/937265 "2026-03-21T23:45:17Z")

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Server Version#: 1.43.0.10492 (installed) Latest Version#: 1.43.1.10540 (not installed) So I keep being notified that there is a new version available. My Synology NAS (local install- NOT DOCKER) has updated to curren…

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## [One library unavailable](https://forums.plex.tv/t/one-library-unavailable/937309)

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**Author:** [@hunterjohnson510](https://forums.plex.tv/u/hunterjohnson510)\
**Replies:** 0\
**Last updated:** [March 21, 2026, 10:54pm UTC](https://forums.plex.tv/t/one-library-unavailable/937309 "2026-03-21T22:54:00Z")

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Movies library is available on desktop app and mobile app. TV Shows library available on desktop app but, unavailable on mobile app.

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## [How do I create "collections" or "categories" of content, enable these to be shared to family member](https://forums.plex.tv/t/how-do-i-create-collections-or-categories-of-content-enable-these-to-be-shared-to-family-member/937281)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 3\
**Last updated:** [March 21, 2026, 9:32pm UTC](https://forums.plex.tv/t/how-do-i-create-collections-or-categories-of-content-enable-these-to-be-shared-to-family-member/937281 "2026-03-21T21:32:31Z")

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Server Version#: Version 1.43.0.10492, Synology I would like to be able to share content that I have on my Plex server with other family members within my household. I would like to make it easier for them to find the …

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## [Cannot connect remotely to Plex Server](https://forums.plex.tv/t/cannot-connect-remotely-to-plex-server/937307)

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**Author:** [@geoffairey](https://forums.plex.tv/u/geoffairey)\
**Replies:** 1\
**Last updated:** [March 21, 2026, 9:10pm UTC](https://forums.plex.tv/t/cannot-connect-remotely-to-plex-server/937307 "2026-03-21T21:10:50Z")

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Server Version#: 1.43.0.10492 macOS Player Version#: Browser Server has been working fine until about 24 hours ago when suddenly with no intervention or changes from me, I stopped being able to get access to content …

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## [Hardware Transcoding fails: "Cannot load libcuda.so.1" in Docker (RTX 2000 Ada, driver 590)](https://forums.plex.tv/t/hardware-transcoding-fails-cannot-load-libcuda-so-1-in-docker-rtx-2000-ada-driver-590/937240)

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**Author:** [@Jan\_Straehl](https://forums.plex.tv/u/Jan_Straehl)\
**Replies:** 1\
**Last updated:** [March 21, 2026, 8:36pm UTC](https://forums.plex.tv/t/hardware-transcoding-fails-cannot-load-libcuda-so-1-in-docker-rtx-2000-ada-driver-590/937240 "2026-03-21T20:36:24Z")

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Description: I am trying to enable NVIDIA hardware transcoding in Plex running inside Docker. The GPU is correctly detected and accessible inside the container, but Plex fails to initialize hardware acceleration and fal…

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## [Synology DS425+ hardware transcoding issue](https://forums.plex.tv/t/synology-ds425-hardware-transcoding-issue/926093)

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**Author:** [@Plichtao](https://forums.plex.tv/u/Plichtao)\
**Replies:** 138\
**Last updated:** [March 21, 2026, 7:49pm UTC](https://forums.plex.tv/t/synology-ds425-hardware-transcoding-issue/926093 "2026-03-21T19:49:33Z")

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Server Version#: 1.41.9.9961-72009961 Player Version#: Client version 2025.20.0 (966828434) Hello, I’ve already exchanged a little with ChuckPa (thanks to him) about my problem, but I prefer to create a new thread so a…

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## [Shared playlist problem](https://forums.plex.tv/t/shared-playlist-problem/937279)

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**Author:** [@Poupinoup](https://forums.plex.tv/u/Poupinoup)\
**Replies:** 1\
**Last updated:** [March 21, 2026, 3:11pm UTC](https://forums.plex.tv/t/shared-playlist-problem/937279 "2026-03-21T15:11:31Z")

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Server Version#:1.42.2.10156 Player Version#: Hi, I tried to share a video playlist to a friend and when he click on the link he recieve the message “There was a problem accepting this invitation. “ how can we do? t…

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## [Allow insecure connection resets after reboot](https://forums.plex.tv/t/allow-insecure-connection-resets-after-reboot/937297)

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**Author:** [@frank\_444](https://forums.plex.tv/u/frank_444)\
**Replies:** 0\
**Last updated:** [March 21, 2026, 1:22pm UTC](https://forums.plex.tv/t/allow-insecure-connection-resets-after-reboot/937297 "2026-03-21T13:22:09Z")

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Server Version#: 1.43.0.10467 When rebooting Nvidia Shield TV Pro Plex server disappears from settings. This causes server to be disabled. I have found that changing allow insecure connections shows Plex server again. …

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## [Downgrade possible =?](https://forums.plex.tv/t/downgrade-possible/937276)

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**Author:** [@DESA75](https://forums.plex.tv/u/DESA75)\
**Replies:** 3\
**Last updated:** [March 21, 2026, 12:53pm UTC](https://forums.plex.tv/t/downgrade-possible/937276 "2026-03-21T12:53:50Z")

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How is it possible to downgrade my PMS to 1.42.xxxxxxx (before new ffmpeg has been added) as the world was great that time?! NAS: ASUSTOR MODEL: AS7010T PMS: latest Version () Problem: Where to find old versions a…

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## [Remote access keeps disconnecting](https://forums.plex.tv/t/remote-access-keeps-disconnecting/937295)

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**Author:** [@edwardq62](https://forums.plex.tv/u/edwardq62)\
**Replies:** 0\
**Last updated:** [March 21, 2026, 12:14pm UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/937295 "2026-03-21T12:14:23Z")

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I just had this issue, remote access kept toggling itself off. I managed to fix by making sure the private IP was correct as docker was masking it which is why it was disconnecting and changed remade the docker container…

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## [Uppercase BUG? Local Movie Extras not picked up](https://forums.plex.tv/t/uppercase-bug-local-movie-extras-not-picked-up/931997)

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**Author:** [@majorseagull](https://forums.plex.tv/u/majorseagull)\
**Replies:** 2\
**Last updated:** [March 21, 2026, 12:03pm UTC](https://forums.plex.tv/t/uppercase-bug-local-movie-extras-not-picked-up/931997 "2026-03-21T12:03:39Z")

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The scanner appears to be extra picky with file extensions for Local Extras? I’ve tried several file formats and none of them were picked up with an uppercase extension. For example: Movie\_Folder/Scenes/MakingOfOne.M2…

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## [Live TV Subtitles always active](https://forums.plex.tv/t/live-tv-subtitles-always-active/937293)

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**Author:** [@SliMat](https://forums.plex.tv/u/SliMat)\
**Replies:** 0\
**Last updated:** [March 21, 2026, 11:18am UTC](https://forums.plex.tv/t/live-tv-subtitles-always-active/937293 "2026-03-21T11:18:54Z")

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Hi For several years now I have an issue with Live TV subtitles being permanently enabled and I am unable to turn them off. I have Plex with LiveTV at home… I have an Administrator account and a User account for myself…

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## [Newest files will not play (error message dependent on client used)](https://forums.plex.tv/t/newest-files-will-not-play-error-message-dependent-on-client-used/937105)

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**Author:** [@ChicoQuente](https://forums.plex.tv/u/ChicoQuente)\
**Replies:** 23\
**Last updated:** [March 21, 2026, 10:52am UTC](https://forums.plex.tv/t/newest-files-will-not-play-error-message-dependent-on-client-used/937105 "2026-03-21T10:52:48Z")

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Server Version#: 1.43.0.10492 Player Version#: 8.45 (9684) \[I have tried on iOS devices, and web borwser as well with same results. Good afternoon, I could really use some help as I am many hours deep in to researchin…

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## [Badges not showing](https://forums.plex.tv/t/badges-not-showing/937288)

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**Author:** [@gregeeh](https://forums.plex.tv/u/gregeeh)\
**Replies:** 1\
**Last updated:** [March 21, 2026, 7:12am UTC](https://forums.plex.tv/t/badges-not-showing/937288 "2026-03-21T07:12:08Z")

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Server Version#:1.43.1.10540 I have a TV Shows Library that if I view the library I get a badge showing the number of series I have not watched per show. eg: Shrinking is showing 8 episodes for Season 3. I have compl…

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## [Every day, the server updates the media files. I need help](https://forums.plex.tv/t/every-day-the-server-updates-the-media-files-i-need-help/937290)

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**Author:** [@thomy22](https://forums.plex.tv/u/thomy22)\
**Replies:** 0\
**Last updated:** [March 21, 2026, 7:09am UTC](https://forums.plex.tv/t/every-day-the-server-updates-the-media-files-i-need-help/937290 "2026-03-21T07:09:15Z")

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Server Version#:1.42.2.10156 Hello everyone, I’ve had a problem for over a year that I can’t seem to fix on my own. One of my servers updates the metadata for all my movies every day. This takes an incredible amount o…

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## [Synology drives crashed , new install , can't add media files](https://forums.plex.tv/t/synology-drives-crashed-new-install-cant-add-media-files/937282)

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**Author:** [@rtoledo2002](https://forums.plex.tv/u/rtoledo2002)\
**Replies:** 7\
**Last updated:** [March 21, 2026, 12:17am UTC](https://forums.plex.tv/t/synology-drives-crashed-new-install-cant-add-media-files/937282 "2026-03-21T00:17:17Z")

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Server Version#:1.43.0.10492 Player Version#:1.43.0.10492 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Whenever I deal with Plex , I just want to cry. Synolog…

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## [Since Update to 1.43 - freezes/stockings/breaks](https://forums.plex.tv/t/since-update-to-1-43-freezes-stockings-breaks/936447)

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**Author:** [@DESA75](https://forums.plex.tv/u/DESA75)\
**Replies:** 7\
**Last updated:** [March 20, 2026, 11:19pm UTC](https://forums.plex.tv/t/since-update-to-1-43-freezes-stockings-breaks/936447 "2026-03-20T23:19:43Z")

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Dears After few weeks movies and even series are not playing smoothly and I am always facing freezes after few seconds. I expect that this has smth to do with adding new ffmpeg! Any chance to get that solved again so …

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## [Unable to access my personal media from Plex Web and iOS devices](https://forums.plex.tv/t/unable-to-access-my-personal-media-from-plex-web-and-ios-devices/937275)

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**Author:** [@MGDathlete](https://forums.plex.tv/u/MGDathlete)\
**Replies:** 18\
**Last updated:** [March 20, 2026, 8:57pm UTC](https://forums.plex.tv/t/unable-to-access-my-personal-media-from-plex-web-and-ios-devices/937275 "2026-03-20T20:57:03Z")

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Server Version#: WD My Cloud PR4100 - 1.43.1.10540 Player Version#: Plex Web - 4.159.0 I can no longer see my personal media on my plex server from both the web app (including directly from the server itself) and from …

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## [\[HELP!\] Plex/Transcoder Crashes at the end of episodes](https://forums.plex.tv/t/help-plex-transcoder-crashes-at-the-end-of-episodes/937043)

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**Author:** [@Birmenger](https://forums.plex.tv/u/Birmenger)\
**Replies:** 11\
**Last updated:** [March 20, 2026, 4:14pm UTC](https://forums.plex.tv/t/help-plex-transcoder-crashes-at-the-end-of-episodes/937043 "2026-03-20T16:14:53Z")

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I recently replaced my igpu with an Arc A380 for transcoding. However certain episodes of different shows cause the transcoder or all of plex to crash. I have the latest drivers in my VM, not all episodes and so far no m…

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## [Unable to access Plex Media Server](https://forums.plex.tv/t/unable-to-access-plex-media-server/937270)

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**Author:** [@LLundberg](https://forums.plex.tv/u/LLundberg)\
**Replies:** 1\
**Last updated:** [March 20, 2026, 9:58am UTC](https://forums.plex.tv/t/unable-to-access-plex-media-server/937270 "2026-03-20T09:58:05Z")

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Server Version#: Don’t know - I can’t access it to check. I THINK its 1.41.1.xxxxxx Player Version#: Plex lives on Ubuntu Ubuntu 22.04.5 LTS and when I log in to my account on Plex, I am unable see the server. I am a n…

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## [Updating Synology broke PMS. Please help](https://forums.plex.tv/t/updating-synology-broke-pms-please-help/937267)

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**Author:** [@bhealy82\_gmail\_com](https://forums.plex.tv/u/bhealy82_gmail_com)\
**Replies:** 3\
**Last updated:** [March 20, 2026, 3:30am UTC](https://forums.plex.tv/t/updating-synology-broke-pms-please-help/937267 "2026-03-20T03:30:04Z")

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Server Version#: DSM 7.0.1-42218 Player Version#: 1.43.0.10492-700010492 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Please bear with me. I just updated my Sy…

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## [My Plex Server suddenly says I am not authorized](https://forums.plex.tv/t/my-plex-server-suddenly-says-i-am-not-authorized/937266)

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**Author:** [@evildedd](https://forums.plex.tv/u/evildedd)\
**Replies:** 3\
**Last updated:** [March 20, 2026, 2:11am UTC](https://forums.plex.tv/t/my-plex-server-suddenly-says-i-am-not-authorized/937266 "2026-03-20T02:11:20Z")

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Server Version#: Player Version#: Version 4.156.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I get the message: You do not have access to this server. Why No…

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## [Plex on VPS stuck on “Not Authorized”](https://forums.plex.tv/t/plex-on-vps-stuck-on-not-authorized/937232)

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**Author:** [@spwc](https://forums.plex.tv/u/spwc)\
**Replies:** 12\
**Last updated:** [March 19, 2026, 9:37pm UTC](https://forums.plex.tv/t/plex-on-vps-stuck-on-not-authorized/937232 "2026-03-19T21:37:31Z")

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Server Version#: v.1.43.0.10492-121068a07 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi everyone, I’m trying to set up Plex Media Server on a Windows VPS (Pr…

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## [Playback Won’t Resume After Pausing](https://forums.plex.tv/t/playback-won-t-resume-after-pausing/936446)

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**Author:** [@jclaxt0n](https://forums.plex.tv/u/jclaxt0n)\
**Replies:** 5\
**Last updated:** [March 19, 2026, 6:56pm UTC](https://forums.plex.tv/t/playback-won-t-resume-after-pausing/936446 "2026-03-19T18:56:28Z")

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I am writing to request technical support regarding an issue I am experiencing with Plex. Every time I play content, if I pause or stop playback on any of my devices, I am unable to resume. I encounter a continuous spin…

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## [Plex App Crashing After 3 Seconds](https://forums.plex.tv/t/plex-app-crashing-after-3-seconds/937205)

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**Author:** [@Dukes\_Glamour](https://forums.plex.tv/u/Dukes_Glamour)\
**Replies:** 20\
**Last updated:** [March 19, 2026, 6:36pm UTC](https://forums.plex.tv/t/plex-app-crashing-after-3-seconds/937205 "2026-03-19T18:36:23Z")

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To my knowledge, I didn’t change any settings but this afternoon my Plex just started crashing immediately after opening. I deleted and reinstalled/restarted but no dice. Server Version#: 4.159.0 Player Version#: \<If …

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