# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=69

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 70

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## [Subtitle sync issue with PMS 1.43.0](https://forums.plex.tv/t/subtitle-sync-issue-with-pms-1-43-0/935874)

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**Author:** [@dden5](https://forums.plex.tv/u/dden5)\
**Replies:** 35\
**Last updated:** [March 9, 2026, 11:10am UTC](https://forums.plex.tv/t/subtitle-sync-issue-with-pms-1-43-0/935874 "2026-03-09T11:10:22Z")

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I’m running Truenas Community version 25.04.2.6 and upgraded to PMS 1.43.0.10467, docker v1.2.24 and experienced subtitle sync issues with several tv show episodes. Subtitles were lagging about 8-10 seconds. I rolled ba…

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## [New Library Access](https://forums.plex.tv/t/new-library-access/929003)

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**Author:** [@whtdrgn](https://forums.plex.tv/u/whtdrgn)\
**Replies:** 20\
**Last updated:** [March 9, 2026, 8:14am UTC](https://forums.plex.tv/t/new-library-access/929003 "2026-03-09T08:14:52Z")

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Server Version#: 1.42.1.10060 Player Version#: Doesn’t Matter I just created 2 new library’s on my server and the only account that can access is my main account. None of the home users or managed library access can s…

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## [Plex says my server is availible outside my network, but no-one can access it](https://forums.plex.tv/t/plex-says-my-server-is-availible-outside-my-network-but-no-one-can-access-it/936941)

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**Author:** [@Sethzard](https://forums.plex.tv/u/Sethzard)\
**Replies:** 2\
**Last updated:** [March 9, 2026, 12:23am UTC](https://forums.plex.tv/t/plex-says-my-server-is-availible-outside-my-network-but-no-one-can-access-it/936941 "2026-03-09T00:23:06Z")

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Server Version#:Version 1.43.0.10492 OSX I’ve recently transferred my server from a synology to a mac mini. It seemed to be running fine, but I don’t have remote access and I don’t know why. It runs fine from within my…

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## [No permisions to Plex Server](https://forums.plex.tv/t/no-permisions-to-plex-server/936936)

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**Author:** [@gangrol](https://forums.plex.tv/u/gangrol)\
**Replies:** 2\
**Last updated:** [March 8, 2026, 8:22pm UTC](https://forums.plex.tv/t/no-permisions-to-plex-server/936936 "2026-03-08T20:22:48Z")

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Server Version#: 1.112.0.359-0d79a49f Good evening, I am a Plex user with a lifetime account. I have two computers, each with Plex Server installed (and therefore two servers), where I keep my series and movies organiz…

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## [Can’t access server settings](https://forums.plex.tv/t/can-t-access-server-settings/936934)

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**Author:** [@bhbe5](https://forums.plex.tv/u/bhbe5)\
**Replies:** 0\
**Last updated:** [March 8, 2026, 3:45pm UTC](https://forums.plex.tv/t/can-t-access-server-settings/936934 "2026-03-08T15:45:35Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I am unable to access my plex media server settings either in the web app or the…

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## [Missing mapped drive after install Qnap TR-004](https://forums.plex.tv/t/missing-mapped-drive-after-install-qnap-tr-004/936918)

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**Author:** [@leoleung19](https://forums.plex.tv/u/leoleung19)\
**Replies:** 7\
**Last updated:** [March 8, 2026, 1:01pm UTC](https://forums.plex.tv/t/missing-mapped-drive-after-install-qnap-tr-004/936918 "2026-03-08T13:01:40Z")

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So here is my background: Running PMS on a Windows 11 PC QNAP TS-453Be is a network drive (Drive Q), This is a storage drive only, not running Plex on it Everything is working, but I need more storage I connected TR-…

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## [After updating from app central plex no longer starts](https://forums.plex.tv/t/after-updating-from-app-central-plex-no-longer-starts/936933)

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**Author:** [@Zamrod](https://forums.plex.tv/u/Zamrod)\
**Replies:** 1\
**Last updated:** [March 8, 2026, 9:39am UTC](https://forums.plex.tv/t/after-updating-from-app-central-plex-no-longer-starts/936933 "2026-03-08T09:39:31Z")

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The logs after the update just keep repeat the same thing over and over again Mar 08, 2026 03:51:23.881 \[139640195279672\] WARN - Warning: ex: boost::filesystem::last\_write\_time: No such file or directory \[system:2\]: “/v…

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## [ASUSTOR Serve: Not able add new library. language dropdown not working and Next button disabled](https://forums.plex.tv/t/asustor-serve-not-able-add-new-library-language-dropdown-not-working-and-next-button-disabled/935490)

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**Author:** [@psaira0](https://forums.plex.tv/u/psaira0)\
**Replies:** 29\
**Last updated:** [March 8, 2026, 8:36am UTC](https://forums.plex.tv/t/asustor-serve-not-able-add-new-library-language-dropdown-not-working-and-next-button-disabled/935490 "2026-03-08T08:36:31Z")

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Hi, I’m using a Plex server on an Asus NASS. When I try to add a new library, the language drop-down isn’t working, and the next button is disabled. I tried both the beta and the regular versions of Plex Media Server fo…

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## [Removing shared libraries that no longer exist](https://forums.plex.tv/t/removing-shared-libraries-that-no-longer-exist/936882)

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**Author:** [@kabbishop](https://forums.plex.tv/u/kabbishop)\
**Replies:** 7\
**Last updated:** [March 8, 2026, 4:35am UTC](https://forums.plex.tv/t/removing-shared-libraries-that-no-longer-exist/936882 "2026-03-08T04:35:11Z")

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Continuing the discussion from Removing shared libraries that no longer exist: I am having the same problem with my library. When managing user share settings, I see old/duplicate libraries that no longer exist from old …

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## [Plex TV Agent Pulling Data From Wrong Season (Super Friends)](https://forums.plex.tv/t/plex-tv-agent-pulling-data-from-wrong-season-super-friends/934101)

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**Author:** [@arthur7319](https://forums.plex.tv/u/arthur7319)\
**Replies:** 15\
**Last updated:** [March 8, 2026, 1:11am UTC](https://forums.plex.tv/t/plex-tv-agent-pulling-data-from-wrong-season-super-friends/934101 "2026-03-08T01:11:58Z")

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I’m having an issue with Plex’s TV agent matching the correct series, but pulling metadata from the wrong season. Correct Series / Season: Super Friends — Season 1 (1973) (Reference: https://thetvdb.com/series/super-f…

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## [Plex Series agent populates Battlestar Galactica 2003 (tvdb-#73545) episodes with Blu-Ray disc name](https://forums.plex.tv/t/plex-series-agent-populates-battlestar-galactica-2003-tvdb-73545-episodes-with-blu-ray-disc-name/936926)

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**Author:** [@pebsnfrosty](https://forums.plex.tv/u/pebsnfrosty)\
**Replies:** 1\
**Last updated:** [March 7, 2026, 8:04pm UTC](https://forums.plex.tv/t/plex-series-agent-populates-battlestar-galactica-2003-tvdb-73545-episodes-with-blu-ray-disc-name/936926 "2026-03-07T20:04:59Z")

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Server Version#: 4.159.0 Player Version#: Web, iOS, AppleTV I recently converted episodes of Battlestar Galactica (2003) Blu-Ray to MP4 container format (was previously using MKV) to avoid audio sync issues during play…

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## [Low Framerate When Streaming Lower Resolution Videos](https://forums.plex.tv/t/low-framerate-when-streaming-lower-resolution-videos/936923)

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**Author:** [@seanmoore179](https://forums.plex.tv/u/seanmoore179)\
**Replies:** 0\
**Last updated:** [March 7, 2026, 6:24pm UTC](https://forums.plex.tv/t/low-framerate-when-streaming-lower-resolution-videos/936923 "2026-03-07T18:24:54Z")

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Server Version#: 1.42.2.10156 (Win10) Player Version#: 10.30.8.4222 (Android TV) Hello All, I’m not proficient at searching through forums, so forgive me if this is an issue that is repetitive. I run a Plex home serv…

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## [Sharing - is it possible to share a Library and Labels?](https://forums.plex.tv/t/sharing-is-it-possible-to-share-a-library-and-labels/936920)

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**Author:** [@Stupid\_Username](https://forums.plex.tv/u/Stupid_Username)\
**Replies:** 8\
**Last updated:** [March 7, 2026, 3:38pm UTC](https://forums.plex.tv/t/sharing-is-it-possible-to-share-a-library-and-labels/936920 "2026-03-07T15:38:09Z")

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My plex library is set up with 4 libraries, Grown up Films / TV & Kids Films / TV. This has worked great so far, and I have shared the kids films with friends and family that have kids etc. However now a couple of mine a…

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## [Conversion Failed. The transcoder exited due to an error](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/936915)

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**Author:** [@EODNurse](https://forums.plex.tv/u/EODNurse)\
**Replies:** 0\
**Last updated:** [March 7, 2026, 11:34am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/936915 "2026-03-07T11:34:58Z")

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Server Version#: QNAP Plex Media Server V1.42.2 Player Version#: Windows Web Server Version 4.147.1 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Media files co…

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## [Server claims successfully but never appears in Plex Cloud (resources API empty / Not Authorized)](https://forums.plex.tv/t/server-claims-successfully-but-never-appears-in-plex-cloud-resources-api-empty-not-authorized/936910)

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**Author:** [@bookerc19](https://forums.plex.tv/u/bookerc19)\
**Replies:** 7\
**Last updated:** [March 7, 2026, 1:24am UTC](https://forums.plex.tv/t/server-claims-successfully-but-never-appears-in-plex-cloud-resources-api-empty-not-authorized/936910 "2026-03-07T01:24:06Z")

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Hi all, I’m setting up a new Plex server and running into an issue where the server claims successfully locally but never appears in Plex Cloud. Environment Ubuntu 24.04 Hetzner dedicated server Docker (linuxs…

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## [MP3 detected as video file](https://forums.plex.tv/t/mp3-detected-as-video-file/936909)

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**Author:** [@MackPro](https://forums.plex.tv/u/MackPro)\
**Replies:** 3\
**Last updated:** [March 7, 2026, 12:35am UTC](https://forums.plex.tv/t/mp3-detected-as-video-file/936909 "2026-03-07T00:35:41Z")

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Server Version#: 1.42.2.10156 Player Version#: 1.112.0.359-0d79a49f Only one file from a new album is being detected improperly for some reason. All other tracks have the same naming scheme, tags, and other metadata. I…

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## [Help please! Still buffering on remote streams that only use minimal bandwidth (2mbps)](https://forums.plex.tv/t/help-please-still-buffering-on-remote-streams-that-only-use-minimal-bandwidth-2mbps/936881)

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**Author:** [@sambradley809](https://forums.plex.tv/u/sambradley809)\
**Replies:** 2\
**Last updated:** [March 6, 2026, 10:08pm UTC](https://forums.plex.tv/t/help-please-still-buffering-on-remote-streams-that-only-use-minimal-bandwidth-2mbps/936881 "2026-03-06T22:08:07Z")

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Hello New Plex user here and I am struggling to get remote streams to play without terrible lagging. I am using a wired ethernet connection. Remote Streaming is generally working as I can see my library etc. My VPN i…

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## [Nvidia Shield Pro - “Cannot connect to server securely”](https://forums.plex.tv/t/nvidia-shield-pro-cannot-connect-to-server-securely/936870)

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**Author:** [@kconcha02](https://forums.plex.tv/u/kconcha02)\
**Replies:** 1\
**Last updated:** [March 6, 2026, 2:22pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-cannot-connect-to-server-securely/936870 "2026-03-06T14:22:16Z")

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Server Version#:v1.43.0.10467 Player Version#:Nvidia Shield Pro \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’m having trouble connecting remotely to my serve…

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## [Vis a Vis - Can not be Match about searching](https://forums.plex.tv/t/vis-a-vis-can-not-be-match-about-searching/936893)

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**Author:** [@mediadream](https://forums.plex.tv/u/mediadream)\
**Replies:** 4\
**Last updated:** [March 6, 2026, 3:47am UTC](https://forums.plex.tv/t/vis-a-vis-can-not-be-match-about-searching/936893 "2026-03-06T03:47:38Z")

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The two shows in the title are merged on watch.plex.tv making their tagging impossible with the “modern agent”. Alway is showing the new one and not the older version.

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## [AV1 codec playback is not working](https://forums.plex.tv/t/av1-codec-playback-is-not-working/936891)

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**Author:** [@loerasg](https://forums.plex.tv/u/loerasg)\
**Replies:** 1\
**Last updated:** [March 6, 2026, 2:41am UTC](https://forums.plex.tv/t/av1-codec-playback-is-not-working/936891 "2026-03-06T02:41:04Z")

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Server Version#:1.43.0.10492 When playing video with AV1 codec on the browser and some TVs, the image is dark and only sound is heard.

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## [Incorrect (kind of offensive) actor metadata](https://forums.plex.tv/t/incorrect-kind-of-offensive-actor-metadata/936887)

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**Author:** [@MrFancyPants1999](https://forums.plex.tv/u/MrFancyPants1999)\
**Replies:** 2\
**Last updated:** [March 5, 2026, 10:22pm UTC](https://forums.plex.tv/t/incorrect-kind-of-offensive-actor-metadata/936887 "2026-03-05T22:22:27Z")

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So just randomly clicked on Jerry Seinfeld in my library, and it list him as an “American gay stand-up comedian. And I’m like wow never knew he was gay, so I do a search and see he’s married to Jessica Seinfeld since 199…

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## [Detecting intros is slow since 1.43.0.10492](https://forums.plex.tv/t/detecting-intros-is-slow-since-1-43-0-10492/936846)

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**Author:** [@starpc2](https://forums.plex.tv/u/starpc2)\
**Replies:** 4\
**Last updated:** [March 5, 2026, 9:27pm UTC](https://forums.plex.tv/t/detecting-intros-is-slow-since-1-43-0-10492/936846 "2026-03-05T21:27:28Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A Server HW: Synology DS1019+ Ever since this most recent update, detecting intros takes forever and often never finishes. Past versions did not have this problem.

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## [Plex Media Server stops manually](https://forums.plex.tv/t/plex-media-server-stops-manually/934080)

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**Author:** [@godtselskab](https://forums.plex.tv/u/godtselskab)\
**Replies:** 42\
**Last updated:** [March 5, 2026, 6:45pm UTC](https://forums.plex.tv/t/plex-media-server-stops-manually/934080 "2026-03-05T18:45:03Z")

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Server Version#: PlexMediaServer-1.43.0.10346 I updated my Synology DS423+ (from DSM Version: 7.2.2-72806 Update 4 TO DSM version: 7.2.2-72806 Update 5) and now Plex suddenly stops by it self. I start PMS and open the …

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## [Something went wrong An unexpected error occurred](https://forums.plex.tv/t/something-went-wrong-an-unexpected-error-occurred/936825)

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**Author:** [@bcrosby51](https://forums.plex.tv/u/bcrosby51)\
**Replies:** 2\
**Last updated:** [March 5, 2026, 5:50pm UTC](https://forums.plex.tv/t/something-went-wrong-an-unexpected-error-occurred/936825 "2026-03-05T17:50:26Z")

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Server Version#:Version 4.158.0 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Im getting the above error when going to Movies then Library. TV…

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## [WD-PR4100 Install issue](https://forums.plex.tv/t/wd-pr4100-install-issue/936748)

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**Author:** [@denis\_g4](https://forums.plex.tv/u/denis_g4)\
**Replies:** 5\
**Last updated:** [March 5, 2026, 2:44pm UTC](https://forums.plex.tv/t/wd-pr4100-install-issue/936748 "2026-03-05T14:44:33Z")

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Hello. I’m new to the the Plex Forum. Yeasterday I upgrade to the latest version of Plex for My WD PR4100, version PlexMediaServer-1.43.0.10492-121068a07-MyCloudPR4100\_OS5.bin. The problem is that before I upgrade, my pl…

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## [Export DB files patches to txt/csv after HDD malfunction](https://forums.plex.tv/t/export-db-files-patches-to-txt-csv-after-hdd-malfunction/936863)

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**Author:** [@kuik91](https://forums.plex.tv/u/kuik91)\
**Replies:** 8\
**Last updated:** [March 5, 2026, 10:34am UTC](https://forums.plex.tv/t/export-db-files-patches-to-txt-csv-after-hdd-malfunction/936863 "2026-03-05T10:34:40Z")

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Hello, one of my HDD just broke down… and I need to re-create content on another HDD. How to access what files was on this drive (in my case is A:\\). Tried ChatGPT to create bat file or another script to filter out what …

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## [Remote pass request, even though I have one](https://forums.plex.tv/t/remote-pass-request-even-though-i-have-one/936873)

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**Author:** [@christopherwatkinson](https://forums.plex.tv/u/christopherwatkinson)\
**Replies:** 0\
**Last updated:** [March 5, 2026, 8:44am UTC](https://forums.plex.tv/t/remote-pass-request-even-though-i-have-one/936873 "2026-03-05T08:44:08Z")

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Server Version#:1.43.0.10492 Player Version#:1.112.0.359-0d79a49f I have been using Plex on my Smart TV (running Vivo) via the Plex app for months, to watch my own files held on my Plex Server. I have a remote watch pa…

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## [Ghost server 'iPhone' persists on Shield TV but not in Authorized Devices](https://forums.plex.tv/t/ghost-server-iphone-persists-on-shield-tv-but-not-in-authorized-devices/936868)

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**Author:** [@akh74](https://forums.plex.tv/u/akh74)\
**Replies:** 3\
**Last updated:** [March 5, 2026, 8:05am UTC](https://forums.plex.tv/t/ghost-server-iphone-persists-on-shield-tv-but-not-in-authorized-devices/936868 "2026-03-05T08:05:51Z")

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Server Version#: 1.43.0.10467 Player Version#: 10.30.8.4222 Hi, I’m having an issue with a ghost server named ‘iPhone’ that keeps appearing on my Nvidia Shield TV. I have already tried the following: Checked ‘Auth…

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## [\[BUG\] Sort Title of Collections in 'TV Shows' Category, 'By Name'](https://forums.plex.tv/t/bug-sort-title-of-collections-in-tv-shows-category-by-name/936872)

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**Author:** [@Wiz\_Au](https://forums.plex.tv/u/Wiz_Au)\
**Replies:** 2\
**Last updated:** [March 5, 2026, 7:34am UTC](https://forums.plex.tv/t/bug-sort-title-of-collections-in-tv-shows-category-by-name/936872 "2026-03-05T07:34:57Z")

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Server Version#: Windows 1.43.0.10492 Player Version#: 1.112.0.359 I like to put my Collections at the bottom of a Library, for both Movies and TV Shows categories, and have all the Libraries sorted alphabetically. So…

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## [PMS is using a lot of bandwidth for a small file](https://forums.plex.tv/t/pms-is-using-a-lot-of-bandwidth-for-a-small-file/936823)

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**Author:** [@dapperdonnie](https://forums.plex.tv/u/dapperdonnie)\
**Replies:** 5\
**Last updated:** [March 5, 2026, 1:50am UTC](https://forums.plex.tv/t/pms-is-using-a-lot-of-bandwidth-for-a-small-file/936823 "2026-03-05T01:50:37Z")

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Server Version#: 1.42.1.10060 Player Version#: Plex for LG 5.93.2 I’m using the Plex app on my LG C5 to remotely direct stream a 5Mbps file and it’s consistently using 80Mbps of bandwidth. This is causing the Plex app …

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