# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=71

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**Page:** 72

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## [\[BUG\] folder.jpg / poster.jpg ignored when there are multiple editions](https://forums.plex.tv/t/bug-folder-jpg-poster-jpg-ignored-when-there-are-multiple-editions/936797)

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**Author:** [@tkenn1s](https://forums.plex.tv/u/tkenn1s)\
**Replies:** 0\
**Last updated:** [March 1, 2026, 3:24pm UTC](https://forums.plex.tv/t/bug-folder-jpg-poster-jpg-ignored-when-there-are-multiple-editions/936797 "2026-03-01T15:24:37Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A In my movie library, I’ve enabled local metadata and have folder.jpg files. This worked perfectly. However, as soon as I added a new movie edition \[eg. adding {editio…

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## [New files are watched but automatic scan fails](https://forums.plex.tv/t/new-files-are-watched-but-automatic-scan-fails/936794)

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**Author:** [@arvidjonas](https://forums.plex.tv/u/arvidjonas)\
**Replies:** 0\
**Last updated:** [March 1, 2026, 12:59pm UTC](https://forums.plex.tv/t/new-files-are-watched-but-automatic-scan-fails/936794 "2026-03-01T12:59:21Z")

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Server Version#: Plex Media Server v1.43.0.10492-121068a07 Hi there, I’m experiencing some issues with the automatic library scan since quite some time. It’s enabled in the settings but new files are not scanned until …

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## [Intel 265k support with Battlemage test build?](https://forums.plex.tv/t/intel-265k-support-with-battlemage-test-build/936788)

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**Author:** [@LightTreason](https://forums.plex.tv/u/LightTreason)\
**Replies:** 0\
**Last updated:** [March 1, 2026, 8:09am UTC](https://forums.plex.tv/t/intel-265k-support-with-battlemage-test-build/936788 "2026-03-01T08:09:25Z")

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Server Version#: 1.43.1.10495 I am trying to get my Intel 265k working for hardware transcoding inside a Docker container. I’d previously posted in another thread about hypothesized VAAPI version incompatibilities. How…

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## [Need help connecting to server on TrueNAS on the same network](https://forums.plex.tv/t/need-help-connecting-to-server-on-truenas-on-the-same-network/936784)

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**Author:** [@sixstring](https://forums.plex.tv/u/sixstring)\
**Replies:** 3\
**Last updated:** [March 1, 2026, 1:06am UTC](https://forums.plex.tv/t/need-help-connecting-to-server-on-truenas-on-the-same-network/936784 "2026-03-01T01:06:17Z")

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Server Version#: 1.43.0.10492 Player Version#: 1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> New NAS and new plex server via TrueNas. I wa…

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## [Plex.bz PubSub Connections Disregard Proxy Settings](https://forums.plex.tv/t/plex-bz-pubsub-connections-disregard-proxy-settings/936782)

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**Author:** [@jlrgraham](https://forums.plex.tv/u/jlrgraham)\
**Replies:** 0\
**Last updated:** [February 28, 2026, 11:18pm UTC](https://forums.plex.tv/t/plex-bz-pubsub-connections-disregard-proxy-settings/936782 "2026-02-28T23:18:23Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A I have a running copy of PMS on a Kubernetes cluster as part of my home setup. Since the Plex server takes public traffic I have isolated the network connectivity aro…

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## [What's the best way to report performance issues with the new transcoder?](https://forums.plex.tv/t/whats-the-best-way-to-report-performance-issues-with-the-new-transcoder/936762)

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**Author:** [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Replies:** 1\
**Last updated:** [February 28, 2026, 9:33pm UTC](https://forums.plex.tv/t/whats-the-best-way-to-report-performance-issues-with-the-new-transcoder/936762 "2026-02-28T21:33:24Z")

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Tonight was the first time I used the updated PMS, with the new transcoder, to watch a file which required transcoding. I had problems with unwanted pauses and messages about poor network performance preventing playback.…

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## [Multiple Servers](https://forums.plex.tv/t/multiple-servers/936772)

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**Author:** [@info\_guckel.com](https://forums.plex.tv/u/info_guckel.com)\
**Replies:** 2\
**Last updated:** [February 28, 2026, 8:05pm UTC](https://forums.plex.tv/t/multiple-servers/936772 "2026-02-28T20:05:39Z")

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Server Version#:1.41.5.9626 (Synology NAS) Hello, I’ve recently installed PMS on a secondary NAS to have a second server. Once installed it is pulling all the same settings (Name, Port forward settings, etc.) from the…

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## [Cannot connect via iPhone. Is this "remote access"?](https://forums.plex.tv/t/cannot-connect-via-iphone-is-this-remote-access/936778)

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**Author:** [@del\_f7](https://forums.plex.tv/u/del_f7)\
**Replies:** 1\
**Last updated:** [February 28, 2026, 7:52pm UTC](https://forums.plex.tv/t/cannot-connect-via-iphone-is-this-remote-access/936778 "2026-02-28T19:52:13Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> (I’m not sure where to find the above information.) Usually, when I go out in t…

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## [Netgear Readynas RN104 Unable to display Plex Media Server Icon](https://forums.plex.tv/t/netgear-readynas-rn104-unable-to-display-plex-media-server-icon/936712)

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**Author:** [@ukbo0](https://forums.plex.tv/u/ukbo0)\
**Replies:** 5\
**Last updated:** [February 28, 2026, 7:33pm UTC](https://forums.plex.tv/t/netgear-readynas-rn104-unable-to-display-plex-media-server-icon/936712 "2026-02-28T19:33:53Z")

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Server Version#: 4.136.1 Player Version#: 1.41.0.8992 \<Dear Plex Experts & Forum Members My problem may be simple, I hope, or difficult, I just don’t know but I am hoping that someone has the solution. The Background …

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## [Homelab and Proxmox](https://forums.plex.tv/t/homelab-and-proxmox/936776)

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**Author:** [@damien.thg](https://forums.plex.tv/u/damien.thg)\
**Replies:** 4\
**Last updated:** [February 28, 2026, 7:32pm UTC](https://forums.plex.tv/t/homelab-and-proxmox/936776 "2026-02-28T19:32:20Z")

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Hello there, I’m trying to build a homelab on a mini PC based on an Intel N150 CPU. Currently I have a plex server who run on another Mini PC with windows and I would like to migrate this server on a LXC container on p…

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## [Plex uses search results instead of metadata tags (like title)](https://forums.plex.tv/t/plex-uses-search-results-instead-of-metadata-tags-like-title/936704)

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**Author:** [@websites\_danhinsley\_com](https://forums.plex.tv/u/websites_danhinsley_com)\
**Replies:** 13\
**Last updated:** [February 28, 2026, 5:54pm UTC](https://forums.plex.tv/t/plex-uses-search-results-instead-of-metadata-tags-like-title/936704 "2026-02-28T17:54:58Z")

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Server Version#:1.43.0.10.492 Player Version#:Plex app on apple tv In the past Plex would use the data from the metadata tags in the file (I have it set to prefer local data) but now it ignores that and must do a sear…

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## [Unable to communicate with Plex Media Server after a few minutes of running](https://forums.plex.tv/t/unable-to-communicate-with-plex-media-server-after-a-few-minutes-of-running/936773)

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**Author:** [@Tarran](https://forums.plex.tv/u/Tarran)\
**Replies:** 0\
**Last updated:** [February 28, 2026, 3:18pm UTC](https://forums.plex.tv/t/unable-to-communicate-with-plex-media-server-after-a-few-minutes-of-running/936773 "2026-02-28T15:18:17Z")

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Server Version#: 1.43.0.10492-1210068a07 For the past week or so, Plex has stopped allowing me to connect after a few minutes. I cannot connect either from any of my remote clients or from the plex server itself. If I t…

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## [Plex server on a Macbook Pro 10th Gen i5 with 16 gigs of RAM](https://forums.plex.tv/t/plex-server-on-a-macbook-pro-10th-gen-i5-with-16-gigs-of-ram/936595)

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**Author:** [@Donut417](https://forums.plex.tv/u/Donut417)\
**Replies:** 8\
**Last updated:** [February 28, 2026, 2:01am UTC](https://forums.plex.tv/t/plex-server-on-a-macbook-pro-10th-gen-i5-with-16-gigs-of-ram/936595 "2026-02-28T02:01:17Z")

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I have a 2020 Macbook Pro with the 10th gen i5 and 16 gigs of RAM. Im looking to move my Plex server to that machine. Current Plex server setup i5 3570K 16 gigs DDR3 HD7950 500 gig Sata SSD Current Ubuntu LTS QNAP TS…

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## [Remote access disconnects but then reconnects](https://forums.plex.tv/t/remote-access-disconnects-but-then-reconnects/936758)

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**Author:** [@n1diot](https://forums.plex.tv/u/n1diot)\
**Replies:** 0\
**Last updated:** [February 28, 2026, 1:46am UTC](https://forums.plex.tv/t/remote-access-disconnects-but-then-reconnects/936758 "2026-02-28T01:46:50Z")

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Server Version#: 1.43.0.10492 Player Version#: Different platforms, so different versions So what’s been happening for around 6 months, is I login to the Plex Web via https://app.plex.tv/desktop/#! My libraries are di…

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## [Smart Collection is not Being Smart (Bug)](https://forums.plex.tv/t/smart-collection-is-not-being-smart-bug/936641)

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**Author:** [@bashbash2000](https://forums.plex.tv/u/bashbash2000)\
**Replies:** 3\
**Last updated:** [February 27, 2026, 11:21pm UTC](https://forums.plex.tv/t/smart-collection-is-not-being-smart-bug/936641 "2026-02-27T23:21:44Z")

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Server Version#: 1.43.0.10492 Player Version#: 4.156.0 (Plex Web) \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I created a Smart Collection, which was meant to…

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## [Unifi Unas Pro Install Guide Requested](https://forums.plex.tv/t/unifi-unas-pro-install-guide-requested/936750)

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**Author:** [@gomipanda](https://forums.plex.tv/u/gomipanda)\
**Replies:** 1\
**Last updated:** [February 27, 2026, 7:18pm UTC](https://forums.plex.tv/t/unifi-unas-pro-install-guide-requested/936750 "2026-02-27T19:18:18Z")

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Hello, I just installed a UNAS Pro from Ubiquiti on their Unifi system. I don’t seem to find any option that specifically guides how to install the Plex Media Server properly on this system. Hoping to get some advise. Pe…

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## [Music matching not finding existing MusicBrainz entries](https://forums.plex.tv/t/music-matching-not-finding-existing-musicbrainz-entries/936747)

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**Author:** [@MandatoryUsername](https://forums.plex.tv/u/MandatoryUsername)\
**Replies:** 7\
**Last updated:** [February 27, 2026, 6:19pm UTC](https://forums.plex.tv/t/music-matching-not-finding-existing-musicbrainz-entries/936747 "2026-02-27T18:19:39Z")

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Server Version#: 1.43.0.10492 Player Version#:1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> An example: the Amaika Rude album “The Ska and …

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## [Server Synology NAS - DSM Latest Ver, Plex latest Ver... Client Nvidia Shield Pro - LAN Issues](https://forums.plex.tv/t/server-synology-nas-dsm-latest-ver-plex-latest-ver-client-nvidia-shield-pro-lan-issues/936737)

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**Author:** [@alexander.mandl\_chello.at](https://forums.plex.tv/u/alexander.mandl_chello.at)\
**Replies:** 5\
**Last updated:** [February 27, 2026, 3:59pm UTC](https://forums.plex.tv/t/server-synology-nas-dsm-latest-ver-plex-latest-ver-client-nvidia-shield-pro-lan-issues/936737 "2026-02-27T15:59:51Z")

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Server Version#: 4.156.0 Player Version#: latest Version for Android on shield Network Performance over LAN checked with Iperf3 - 1GB constant… network perf checked over WLAN: 150MB/s when using Plex (since the last s…

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## [Migration QNAP to Docker: 'Recently Added' dates reset when adding new library path](https://forums.plex.tv/t/migration-qnap-to-docker-recently-added-dates-reset-when-adding-new-library-path/936749)

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**Author:** [@SRSMSRSM](https://forums.plex.tv/u/SRSMSRSM)\
**Replies:** 0\
**Last updated:** [February 27, 2026, 3:43pm UTC](https://forums.plex.tv/t/migration-qnap-to-docker-recently-added-dates-reset-when-adding-new-library-path/936749 "2026-02-27T15:43:03Z")

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Server Details: Current Docker Version: plexinc/pms-docker:1.42.2.10156-f737b826c Original QNAP Version: PlexMediaServer-1.42.2.10156 The Problem: I have successfully migrated my Plex Server database from QNAP t…

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## [Office Season 4 episode TVDB aired order incorrect](https://forums.plex.tv/t/office-season-4-episode-tvdb-aired-order-incorrect/935280)

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**Author:** [@Yuravian](https://forums.plex.tv/u/Yuravian)\
**Replies:** 5\
**Last updated:** [February 27, 2026, 7:32am UTC](https://forums.plex.tv/t/office-season-4-episode-tvdb-aired-order-incorrect/935280 "2026-02-27T07:32:49Z")

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I am also having this issue with the office S04. Duplicate episodes that don’t match the TVDB Aired order, which it’s set to.

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## [Unable to install server on Pop OS Cosmic](https://forums.plex.tv/t/unable-to-install-server-on-pop-os-cosmic/936706)

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**Author:** [@Katlamos](https://forums.plex.tv/u/Katlamos)\
**Replies:** 4\
**Last updated:** [February 27, 2026, 3:56am UTC](https://forums.plex.tv/t/unable-to-install-server-on-pop-os-cosmic/936706 "2026-02-27T03:56:51Z")

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I recently updated my Pop OS install to COSMIC (a decision I’ve done nothing but regret) and in the process it told me I had to uninstall Plex Media Server to update. When I’ve now gone back to try and install it, it con…

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## [Before updating to PMS 1.43](https://forums.plex.tv/t/before-updating-to-pms-1-43/936661)

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**Author:** [@Kilgry](https://forums.plex.tv/u/Kilgry)\
**Replies:** 7\
**Last updated:** [February 27, 2026, 3:32am UTC](https://forums.plex.tv/t/before-updating-to-pms-1-43/936661 "2026-02-27T03:32:05Z")

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I’m very concerned about updating to PMS 1.43 due to the extensive changes with the transcoder. My server is an older Window Server 2016 and the drivers cannot be updated to the most recent due to a limitation with the O…

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## [Server keeps going offline after latest update 1.43.0.104672](https://forums.plex.tv/t/server-keeps-going-offline-after-latest-update-1-43-0-104672/935823)

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**Author:** [@Sluggo2020](https://forums.plex.tv/u/Sluggo2020)\
**Replies:** 7\
**Last updated:** [February 27, 2026, 2:16am UTC](https://forums.plex.tv/t/server-keeps-going-offline-after-latest-update-1-43-0-104672/935823 "2026-02-27T02:16:24Z")

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Running PMS on Windows 11 Pro. I got a notice that a new update was available so I just updated to latest version, and now the server doesn’t seem to want to stay online. If I close and restart the server it will come b…

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## [Linux Mint - Plex Server 1.43.0.10492 Core Dump on Start](https://forums.plex.tv/t/linux-mint-plex-server-1-43-0-10492-core-dump-on-start/936680)

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**Author:** [@quantum\_kid](https://forums.plex.tv/u/quantum_kid)\
**Replies:** 9\
**Last updated:** [February 27, 2026, 2:04am UTC](https://forums.plex.tv/t/linux-mint-plex-server-1-43-0-10492-core-dump-on-start/936680 "2026-02-27T02:04:46Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A Linux Mint 21.1 Vera x86\_64 Kernel 5.15.0-171 Updated to Plex Server 1.43.0.10492 using downloaded .deb file. No start on the service with immediate core dump on eve…

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## [Plex and HDCD](https://forums.plex.tv/t/plex-and-hdcd/935869)

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**Author:** [@gguigui](https://forums.plex.tv/u/gguigui)\
**Replies:** 6\
**Last updated:** [February 26, 2026, 9:32pm UTC](https://forums.plex.tv/t/plex-and-hdcd/935869 "2026-02-26T21:32:48Z")

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Hi, Is Plex capable of taking advantage of the HDCD format? I have a bunch of HDCDs I ripped, just wondering if I should convert them first or if Plex can do that on the fly.

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## [Plex Server Cannot Be Claimed — Claim Endpoint Returns 404 (Needs Staff)](https://forums.plex.tv/t/plex-server-cannot-be-claimed-claim-endpoint-returns-404-needs-staff/936725)

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**Author:** [@dbinder74](https://forums.plex.tv/u/dbinder74)\
**Replies:** 1\
**Last updated:** [February 26, 2026, 9:01pm UTC](https://forums.plex.tv/t/plex-server-cannot-be-claimed-claim-endpoint-returns-404-needs-staff/936725 "2026-02-26T21:01:47Z")

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My Plex Media Server is running normally in Docker on a UGREEN NAS. Local access works, but the server never appears on the Plex home screen and the claim process never triggers. The server is unclaimed, but Plex’s cloud…

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## [\[SOLVED\] Remote access enabled but unable to connect remotely](https://forums.plex.tv/t/solved-remote-access-enabled-but-unable-to-connect-remotely/936715)

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**Author:** [@ogg844](https://forums.plex.tv/u/ogg844)\
**Replies:** 7\
**Last updated:** [February 26, 2026, 8:53pm UTC](https://forums.plex.tv/t/solved-remote-access-enabled-but-unable-to-connect-remotely/936715 "2026-02-26T20:53:45Z")

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Server Version#: 1.43.0.10492 Player Version#: 2026.2.0 Hello! I currently have remote access enabled via port forward but I’m unable to access my server remotely anymore. At one point, I could access my server on all…

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## [Generate Voice Activity Scheduled Task seemingly never runs](https://forums.plex.tv/t/generate-voice-activity-scheduled-task-seemingly-never-runs/918359)

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**Author:** [@rwoffice](https://forums.plex.tv/u/rwoffice)\
**Replies:** 20\
**Last updated:** [February 26, 2026, 7:27pm UTC](https://forums.plex.tv/t/generate-voice-activity-scheduled-task-seemingly-never-runs/918359 "2026-02-26T19:27:43Z")

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I noticed a few weeks ago that despite always having had Generate Voice Activity enabled, not a single file in any of my libraries had Has Voice Activity true when viewing the file info. I manually ran a few and they al…

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## [Corrupted file (bad disk) in Unraid docker appdata](https://forums.plex.tv/t/corrupted-file-bad-disk-in-unraid-docker-appdata/936714)

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**Author:** [@McHawkins\_Library](https://forums.plex.tv/u/McHawkins_Library)\
**Replies:** 4\
**Last updated:** [February 26, 2026, 6:05pm UTC](https://forums.plex.tv/t/corrupted-file-bad-disk-in-unraid-docker-appdata/936714 "2026-02-26T18:05:05Z")

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Server Version#: 1.43.0.10492 Player Version#: 4.156.0 I have a failing cache drive in my Unraid server. Trying to back it up prior to replacement I found out that my com.plexapp.plugins.library.db-wal is apparently i…

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## [Plex “Transcoder stopped / conversion failed” when using hardware transcoding (GTX 1080 Ti, Ubuntu 2](https://forums.plex.tv/t/plex-transcoder-stopped-conversion-failed-when-using-hardware-transcoding-gtx-1080-ti-ubuntu-2/936677)

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**Author:** [@VinceJacobs](https://forums.plex.tv/u/VinceJacobs)\
**Replies:** 1\
**Last updated:** [February 26, 2026, 5:11pm UTC](https://forums.plex.tv/t/plex-transcoder-stopped-conversion-failed-when-using-hardware-transcoding-gtx-1080-ti-ubuntu-2/936677 "2026-02-26T17:11:10Z")

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Server Version#: 1.43.0.10492 Player Version#: NA (all Plex players give same issue) Hi everyone, I’m running into a recurring “Playback error: conversion failed. The transcoder failed due to an error” issue when hard…

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