# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=74

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 75

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## [Can’t claim my NAS drive on Plex after getting a new Windows 11 laptop](https://forums.plex.tv/t/can-t-claim-my-nas-drive-on-plex-after-getting-a-new-windows-11-laptop/936560)

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**Author:** [@kgwoodworker](https://forums.plex.tv/u/kgwoodworker)\
**Replies:** 2\
**Last updated:** [February 21, 2026, 2:05am UTC](https://forums.plex.tv/t/can-t-claim-my-nas-drive-on-plex-after-getting-a-new-windows-11-laptop/936560 "2026-02-21T02:05:57Z")

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Server Version#: v.1.43.0.10492-121068a07 Player Version#: v.1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’d appreciate some help, please…

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## [Error Cant Play Video On TV](https://forums.plex.tv/t/error-cant-play-video-on-tv/936294)

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**Author:** [@LehmannAD](https://forums.plex.tv/u/LehmannAD)\
**Replies:** 2\
**Last updated:** [February 21, 2026, 1:54am UTC](https://forums.plex.tv/t/error-cant-play-video-on-tv/936294 "2026-02-21T01:54:47Z")

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Server Version#:1.42.2.10156 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I seriously dont know what the issue is, ive posted the console logs…

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## [Star Blazers 2202 being recognized as Star Blazers 2199](https://forums.plex.tv/t/star-blazers-2202-being-recognized-as-star-blazers-2199/936562)

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**Author:** [@johnmora](https://forums.plex.tv/u/johnmora)\
**Replies:** 2\
**Last updated:** [February 20, 2026, 11:39pm UTC](https://forums.plex.tv/t/star-blazers-2202-being-recognized-as-star-blazers-2199/936562 "2026-02-20T23:39:03Z")

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I’ve been trying to add the series Star Blazers 2202 to my server, which TMDB lists as its own series entry, but my server keeps detecting it as Star Blazers 2199 and adding it as duplicate entries in that series. I’ve t…

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## [Remote access not working](https://forums.plex.tv/t/remote-access-not-working/936548)

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**Author:** [@bresnik](https://forums.plex.tv/u/bresnik)\
**Replies:** 2\
**Last updated:** [February 20, 2026, 10:36pm UTC](https://forums.plex.tv/t/remote-access-not-working/936548 "2026-02-20T22:36:40Z")

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Server Version#: Version 1.43.0.10492 Player Version#: na \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have been running Plex on a MacBook Air7,2 running mac…

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## [Remote users cannot access my server, i do have a plex pass](https://forums.plex.tv/t/remote-users-cannot-access-my-server-i-do-have-a-plex-pass/936344)

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**Author:** [@joshandlynn](https://forums.plex.tv/u/joshandlynn)\
**Replies:** 3\
**Last updated:** [February 20, 2026, 9:51pm UTC](https://forums.plex.tv/t/remote-users-cannot-access-my-server-i-do-have-a-plex-pass/936344 "2026-02-20T21:51:33Z")

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Server Version#:1.43.0.10492 Player Version#:Ipad \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Remote access just stopped working](https://forums.plex.tv/t/remote-access-just-stopped-working/936477)

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**Author:** [@sbuzzt](https://forums.plex.tv/u/sbuzzt)\
**Replies:** 14\
**Last updated:** [February 20, 2026, 8:12pm UTC](https://forums.plex.tv/t/remote-access-just-stopped-working/936477 "2026-02-20T20:12:53Z")

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Server Version#: 1.43.0.10492 Player Version#: I have Plex set up on my WD EX2 Ultra (NAS) The remote access has been working perfecty fine. Then for no reason (no config changes, updates of any kind), it stopped and I…

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## [Block TV-MA for child account, except 1 show](https://forums.plex.tv/t/block-tv-ma-for-child-account-except-1-show/936546)

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**Author:** [@JacobOliver](https://forums.plex.tv/u/JacobOliver)\
**Replies:** 3\
**Last updated:** [February 20, 2026, 8:10pm UTC](https://forums.plex.tv/t/block-tv-ma-for-child-account-except-1-show/936546 "2026-02-20T20:10:36Z")

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I have 2 shared accounts with access to my libraries (my kids). I have all the movie and TV show ratings accurate and allow them both age appropriate access to the libraries/media as expected based on ratings. My oldest …

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## [Lost Import from Itunes for playlists](https://forums.plex.tv/t/lost-import-from-itunes-for-playlists/936553)

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**Author:** [@jrl\_plex](https://forums.plex.tv/u/jrl_plex)\
**Replies:** 0\
**Last updated:** [February 20, 2026, 7:21pm UTC](https://forums.plex.tv/t/lost-import-from-itunes-for-playlists/936553 "2026-02-20T19:21:41Z")

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Server Version#: 1.43.0.10492, Windows 11 Player Version#: N/A Just updated to latest Plex Media Service (1.43.0.10492), and itunes Playlist import is no longer working. (The option no longer exists when you right-clic…

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## [Rotten Tomato Critic Rating is dislayed as NaN% if it is less than 10%](https://forums.plex.tv/t/rotten-tomato-critic-rating-is-dislayed-as-nan-if-it-is-less-than-10/936329)

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**Author:** [@dmdrl](https://forums.plex.tv/u/dmdrl)\
**Replies:** 7\
**Last updated:** [February 20, 2026, 4:18pm UTC](https://forums.plex.tv/t/rotten-tomato-critic-rating-is-dislayed-as-nan-if-it-is-less-than-10/936329 "2026-02-20T16:18:37Z")

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Server Version#: 1.43.0.10467 Player Version#: any Hi Everyone, I’ve noticed long time ago that some movies on Plex have NaN% critic rating. Now it came to my attention that this is only applicable to the movies whic…

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## [Top User Data Bug?](https://forums.plex.tv/t/top-user-data-bug/936472)

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**Author:** [@starkraven](https://forums.plex.tv/u/starkraven)\
**Replies:** 6\
**Last updated:** [February 20, 2026, 2:21pm UTC](https://forums.plex.tv/t/top-user-data-bug/936472 "2026-02-20T14:21:03Z")

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Top users stats are fading down further in time choice. Started out 24 hours did not show users. A week later now 7 days does not show users. I have to click last 30 days to see user stats that are only hours old. Any wa…

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## [Removing commercial feature not working after server update to 1.43.0.10492](https://forums.plex.tv/t/removing-commercial-feature-not-working-after-server-update-to-1-43-0-10492/936542)

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**Author:** [@kevinbcole](https://forums.plex.tv/u/kevinbcole)\
**Replies:** 0\
**Last updated:** [February 20, 2026, 12:09pm UTC](https://forums.plex.tv/t/removing-commercial-feature-not-working-after-server-update-to-1-43-0-10492/936542 "2026-02-20T12:09:01Z")

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Server Version#:DS 1520+ Player Version#: 1.43.0.10492. Hello, I recently upgrade the Synology Server Plex app to 1.43.0.10492. and noticed that commercials were no longer being removed from recordings. The release no…

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## ["firstCharacter" & "all" endpoints use different sorting logic](https://forums.plex.tv/t/firstcharacter-all-endpoints-use-different-sorting-logic/936540)

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**Author:** [@pl1624](https://forums.plex.tv/u/pl1624)\
**Replies:** 0\
**Last updated:** [February 20, 2026, 10:40am UTC](https://forums.plex.tv/t/firstcharacter-all-endpoints-use-different-sorting-logic/936540 "2026-02-20T10:40:42Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A Seems to happen to most non-latin characters, not just special characters, but the screenshot demonstrates the issue clearly. This likely affects all clients, not j…

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## [Episodes 1-9 of season 0 are ignored](https://forums.plex.tv/t/episodes-1-9-of-season-0-are-ignored/936532)

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**Author:** [@tn5421](https://forums.plex.tv/u/tn5421)\
**Replies:** 4\
**Last updated:** [February 20, 2026, 6:19am UTC](https://forums.plex.tv/t/episodes-1-9-of-season-0-are-ignored/936532 "2026-02-20T06:19:54Z")

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Server Version#: 1.43.0.10492 Player Version#: app.plex.tv For some reason, two series I have added to my plex server refuse to acknowledge the existence of episodes 1 to 0 for both Queen’s Blade and K-ON! Searching h…

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## [Compilations not recognized](https://forums.plex.tv/t/compilations-not-recognized/936370)

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**Author:** [@sjkiss](https://forums.plex.tv/u/sjkiss)\
**Replies:** 19\
**Last updated:** [February 20, 2026, 4:36am UTC](https://forums.plex.tv/t/compilations-not-recognized/936370 "2026-02-20T04:36:08Z")

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I have a well organized folder of music on a QNAP NAS. Plex Media server details are below. My plex collection is not seeing 99% of my compilations, either as compilations or in the Various Artists folder. I have attach…

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## [Having great difficulty reproducing a playlist I have on YouTube Music - any suggestions?](https://forums.plex.tv/t/having-great-difficulty-reproducing-a-playlist-i-have-on-youtube-music-any-suggestions/936142)

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**Author:** [@randyvolters](https://forums.plex.tv/u/randyvolters)\
**Replies:** 1\
**Last updated:** [February 19, 2026, 5:24pm UTC](https://forums.plex.tv/t/having-great-difficulty-reproducing-a-playlist-i-have-on-youtube-music-any-suggestions/936142 "2026-02-19T17:24:16Z")

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Server Version#: 1.42.2.10156 Player Version#: 4.157.0 (Chrome) \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have a playlist on YouTube Music and I have the …

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## [Unable to access remotely this week](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476)

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**Author:** [@neung1003](https://forums.plex.tv/u/neung1003)\
**Replies:** 6\
**Last updated:** [February 19, 2026, 3:18pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476 "2026-02-19T15:18:59Z")

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Server Version#:1.43.0.10492 Player Version#:android: This week, I cannot access remotely. I was using remote pass since last month and no problem. All network has been set and no change at all. My server is on Windows…

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## [How to name Movie/Documentary Extras with Multiple Formats?](https://forums.plex.tv/t/how-to-name-movie-documentary-extras-with-multiple-formats/936499)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 2\
**Last updated:** [February 19, 2026, 2:25pm UTC](https://forums.plex.tv/t/how-to-name-movie-documentary-extras-with-multiple-formats/936499 "2026-02-19T14:25:20Z")

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I have the What We Left Behind saved as both H265 (mp4) files and MKV files. I have a whole load of featurettes and deleted scenes., I am trying to get them to show up in Plex but they don’t seem to be taking. This is h…

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## [Subtitles Out of Sync PlexMediaServer 1.43.0.10492-121068a07](https://forums.plex.tv/t/subtitles-out-of-sync-plexmediaserver-1-43-0-10492-121068a07/936340)

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**Author:** [@raltshu](https://forums.plex.tv/u/raltshu)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 11:13am UTC](https://forums.plex.tv/t/subtitles-out-of-sync-plexmediaserver-1-43-0-10492-121068a07/936340 "2026-02-19T11:13:50Z")

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Server Version#: 1.43.0.10492 Player Version#: 8.45 (9684) Apple TV \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Updated my PlexServer version today to latest…

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## [Latest Version has broken live TV and media adding](https://forums.plex.tv/t/latest-version-has-broken-live-tv-and-media-adding/934169)

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**Author:** [@kq2076](https://forums.plex.tv/u/kq2076)\
**Replies:** 8\
**Last updated:** [February 19, 2026, 8:03am UTC](https://forums.plex.tv/t/latest-version-has-broken-live-tv-and-media-adding/934169 "2026-02-19T08:03:34Z")

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Server Version#:Latest as of 12/03/2025 Player Version#:Latest as of 12/03/2025 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Live TV will no longer play. This …

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## [Grant Library Access gives "unexpected error" page](https://forums.plex.tv/t/grant-library-access-gives-unexpected-error-page/936463)

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**Author:** [@krh1009](https://forums.plex.tv/u/krh1009)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 5:15am UTC](https://forums.plex.tv/t/grant-library-access-gives-unexpected-error-page/936463 "2026-02-19T05:15:32Z")

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When I type the first character in the email field, I get an “unexpected error” page. Server Environment Summary Version: Plex Media Server v1.43.0.10492. Platform: Running in a Docker container (LinuxServer.io)…

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## [I can't claim my server](https://forums.plex.tv/t/i-cant-claim-my-server/936460)

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**Author:** [@unixdude](https://forums.plex.tv/u/unixdude)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 3:12am UTC](https://forums.plex.tv/t/i-cant-claim-my-server/936460 "2026-02-19T03:12:28Z")

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Server Version#: 1.41.5.9626-72009626 Player Version#: 1.86.1.4076-a3ab948d I have been running Plex Media Server on my Synology for years, but somehow it went missing, and I have tried working with ChatGPT for hours t…

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## [Remove multiple instances of plex server on Nvidia shield](https://forums.plex.tv/t/remove-multiple-instances-of-plex-server-on-nvidia-shield/936481)

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**Author:** [@matt\_thrower](https://forums.plex.tv/u/matt_thrower)\
**Replies:** 4\
**Last updated:** [February 18, 2026, 11:35pm UTC](https://forums.plex.tv/t/remove-multiple-instances-of-plex-server-on-nvidia-shield/936481 "2026-02-18T23:35:58Z")

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I’m trying to do a completely clean install of Plex media server. However, having uninstalled both Plex and Plex Media Server, when I reinstall Plex and go to set up the server, I’m told I have mutiple servers running. I…

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## [Using curl to initiate recording](https://forums.plex.tv/t/using-curl-to-initiate-recording/936475)

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**Author:** [@2021plex\_user](https://forums.plex.tv/u/2021plex_user)\
**Replies:** 4\
**Last updated:** [February 18, 2026, 8:18pm UTC](https://forums.plex.tv/t/using-curl-to-initiate-recording/936475 "2026-02-18T20:18:54Z")

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I’m trying to initiate a recording from the cli Of course google AI gives a BS solution that doesn’t work Here’s what AI suggests for me to record channel 17.1 curl http://:5004/auto/v17.1 \> output.ts All I get is a …

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## [Can't get remote access to connect](https://forums.plex.tv/t/cant-get-remote-access-to-connect/936421)

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**Author:** [@Phonline](https://forums.plex.tv/u/Phonline)\
**Replies:** 10\
**Last updated:** [February 18, 2026, 4:49pm UTC](https://forums.plex.tv/t/cant-get-remote-access-to-connect/936421 "2026-02-18T16:49:09Z")

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Server Version#: Player Version#: Plex Media Server Logs\_2026-02-16\_09-46-00.zip (4.2 MB) I’ve tried rebooting everything manual port on/off disable remote access off/on uninstalling plex and re-installing older (1…

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## [Remote Clients disconnect after a few minutes of streaming (Connection Reset)](https://forums.plex.tv/t/remote-clients-disconnect-after-a-few-minutes-of-streaming-connection-reset/936479)

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**Author:** [@SecretlyCarl](https://forums.plex.tv/u/SecretlyCarl)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 3:07pm UTC](https://forums.plex.tv/t/remote-clients-disconnect-after-a-few-minutes-of-streaming-connection-reset/936479 "2026-02-18T15:07:44Z")

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Server Version#: Version 1.43.0.10492 Player Version#: Various players, LG TV, Android, Plex Dash Hi there, I’m running into a connection issue with my setup and could use some advice. I recently migrated to a Mini PC…

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## [RE: plex.tv/hi/media-server-downloads is not working](https://forums.plex.tv/t/re-plex-tv-hi-media-server-downloads-is-not-working/936462)

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**Author:** [@scofen\_gmail.com](https://forums.plex.tv/u/scofen_gmail.com)\
**Replies:** 3\
**Last updated:** [February 18, 2026, 2:59pm UTC](https://forums.plex.tv/t/re-plex-tv-hi-media-server-downloads-is-not-working/936462 "2026-02-18T14:59:08Z")

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I’m trying to download the latest version for Ubuntu. The downloads site won’t allow me to log in or download anything. https://www.plex.tv/hi/media-server-downloads/

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## [Manual update download from Plex Web UI always gets stuck at 99% on Synology DS223 (DSM 7.3)](https://forums.plex.tv/t/manual-update-download-from-plex-web-ui-always-gets-stuck-at-99-on-synology-ds223-dsm-7-3/936441)

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**Author:** [@ftothn](https://forums.plex.tv/u/ftothn)\
**Replies:** 2\
**Last updated:** [February 18, 2026, 2:02pm UTC](https://forums.plex.tv/t/manual-update-download-from-plex-web-ui-always-gets-stuck-at-99-on-synology-ds223-dsm-7-3/936441 "2026-02-18T14:02:45Z")

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Server Version#: 1.42.2.10156 Player Version#: Web (Arc Browser 1.134.0, Chromium 145.0.7632.45) Hello, I am experiencing an issue with manual updates on my Synology NAS. When I go to: Settings → General → Version P…

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## [Thumbnails Keep Getting Generated](https://forums.plex.tv/t/thumbnails-keep-getting-generated/936474)

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**Author:** [@Schtief](https://forums.plex.tv/u/Schtief)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 2:01pm UTC](https://forums.plex.tv/t/thumbnails-keep-getting-generated/936474 "2026-02-18T14:01:15Z")

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Several video files keep getting processed with the scheduled tasks. This causes my disks on unraid to spinup all night. I found out that it has to do with the thumbnail generation. The log file is attached. It seems tha…

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## [Cannot claim server (neither new nor old)](https://forums.plex.tv/t/cannot-claim-server-neither-new-nor-old/936466)

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**Author:** [@xNycrofox](https://forums.plex.tv/u/xNycrofox)\
**Replies:** 3\
**Last updated:** [February 18, 2026, 9:23am UTC](https://forums.plex.tv/t/cannot-claim-server-neither-new-nor-old/936466 "2026-02-18T09:23:14Z")

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Server Version: latest Player Version: latest Hello everyone, I really hope you can help me. Until now, I have been running Plex on a netcup (German hosting provider) using Docker. I also use Traefik as a reverse pro…

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## [\[Solved\] Hidden episode in TV series](https://forums.plex.tv/t/solved-hidden-episode-in-tv-series/936431)

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**Author:** [@lasvegas\_1](https://forums.plex.tv/u/lasvegas_1)\
**Replies:** 8\
**Last updated:** [February 18, 2026, 8:19am UTC](https://forums.plex.tv/t/solved-hidden-episode-in-tv-series/936431 "2026-02-18T08:19:49Z")

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Server Version#: 4.158.0 I have the entire series of Mad About You. For some reason, Plex refuses to make Season 4, Episode 18 available for viewing. I have tried 2 different copies from different sources and that one e…

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