# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=75

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 76

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## [Rotten Tomato Critic Rating is dislayed as NaN% if it is less than 10%](https://forums.plex.tv/t/rotten-tomato-critic-rating-is-dislayed-as-nan-if-it-is-less-than-10/936329)

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**Author:** [@dmdrl](https://forums.plex.tv/u/dmdrl)\
**Replies:** 7\
**Last updated:** [February 20, 2026, 4:18pm UTC](https://forums.plex.tv/t/rotten-tomato-critic-rating-is-dislayed-as-nan-if-it-is-less-than-10/936329 "2026-02-20T16:18:37Z")

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Server Version#: 1.43.0.10467 Player Version#: any Hi Everyone, I’ve noticed long time ago that some movies on Plex have NaN% critic rating. Now it came to my attention that this is only applicable to the movies whic…

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## [Top User Data Bug?](https://forums.plex.tv/t/top-user-data-bug/936472)

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**Author:** [@starkraven](https://forums.plex.tv/u/starkraven)\
**Replies:** 6\
**Last updated:** [February 20, 2026, 2:21pm UTC](https://forums.plex.tv/t/top-user-data-bug/936472 "2026-02-20T14:21:03Z")

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Top users stats are fading down further in time choice. Started out 24 hours did not show users. A week later now 7 days does not show users. I have to click last 30 days to see user stats that are only hours old. Any wa…

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## [Removing commercial feature not working after server update to 1.43.0.10492](https://forums.plex.tv/t/removing-commercial-feature-not-working-after-server-update-to-1-43-0-10492/936542)

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**Author:** [@kevinbcole](https://forums.plex.tv/u/kevinbcole)\
**Replies:** 0\
**Last updated:** [February 20, 2026, 12:09pm UTC](https://forums.plex.tv/t/removing-commercial-feature-not-working-after-server-update-to-1-43-0-10492/936542 "2026-02-20T12:09:01Z")

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Server Version#:DS 1520+ Player Version#: 1.43.0.10492. Hello, I recently upgrade the Synology Server Plex app to 1.43.0.10492. and noticed that commercials were no longer being removed from recordings. The release no…

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## ["firstCharacter" & "all" endpoints use different sorting logic](https://forums.plex.tv/t/firstcharacter-all-endpoints-use-different-sorting-logic/936540)

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**Author:** [@pl1624](https://forums.plex.tv/u/pl1624)\
**Replies:** 0\
**Last updated:** [February 20, 2026, 10:40am UTC](https://forums.plex.tv/t/firstcharacter-all-endpoints-use-different-sorting-logic/936540 "2026-02-20T10:40:42Z")

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Server Version#: 1.43.0.10492 Player Version#: N/A Seems to happen to most non-latin characters, not just special characters, but the screenshot demonstrates the issue clearly. This likely affects all clients, not j…

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## [Episodes 1-9 of season 0 are ignored](https://forums.plex.tv/t/episodes-1-9-of-season-0-are-ignored/936532)

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**Author:** [@tn5421](https://forums.plex.tv/u/tn5421)\
**Replies:** 4\
**Last updated:** [February 20, 2026, 6:19am UTC](https://forums.plex.tv/t/episodes-1-9-of-season-0-are-ignored/936532 "2026-02-20T06:19:54Z")

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Server Version#: 1.43.0.10492 Player Version#: app.plex.tv For some reason, two series I have added to my plex server refuse to acknowledge the existence of episodes 1 to 0 for both Queen’s Blade and K-ON! Searching h…

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## [Compilations not recognized](https://forums.plex.tv/t/compilations-not-recognized/936370)

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**Author:** [@sjkiss](https://forums.plex.tv/u/sjkiss)\
**Replies:** 19\
**Last updated:** [February 20, 2026, 4:36am UTC](https://forums.plex.tv/t/compilations-not-recognized/936370 "2026-02-20T04:36:08Z")

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I have a well organized folder of music on a QNAP NAS. Plex Media server details are below. My plex collection is not seeing 99% of my compilations, either as compilations or in the Various Artists folder. I have attach…

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## [Having great difficulty reproducing a playlist I have on YouTube Music - any suggestions?](https://forums.plex.tv/t/having-great-difficulty-reproducing-a-playlist-i-have-on-youtube-music-any-suggestions/936142)

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**Author:** [@randyvolters](https://forums.plex.tv/u/randyvolters)\
**Replies:** 1\
**Last updated:** [February 19, 2026, 5:24pm UTC](https://forums.plex.tv/t/having-great-difficulty-reproducing-a-playlist-i-have-on-youtube-music-any-suggestions/936142 "2026-02-19T17:24:16Z")

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Server Version#: 1.42.2.10156 Player Version#: 4.157.0 (Chrome) \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have a playlist on YouTube Music and I have the …

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## [Unable to access remotely this week](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476)

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**Author:** [@neung1003](https://forums.plex.tv/u/neung1003)\
**Replies:** 6\
**Last updated:** [February 19, 2026, 3:18pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476 "2026-02-19T15:18:59Z")

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Server Version#:1.43.0.10492 Player Version#:android: This week, I cannot access remotely. I was using remote pass since last month and no problem. All network has been set and no change at all. My server is on Windows…

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## [How to name Movie/Documentary Extras with Multiple Formats?](https://forums.plex.tv/t/how-to-name-movie-documentary-extras-with-multiple-formats/936499)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 2\
**Last updated:** [February 19, 2026, 2:25pm UTC](https://forums.plex.tv/t/how-to-name-movie-documentary-extras-with-multiple-formats/936499 "2026-02-19T14:25:20Z")

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I have the What We Left Behind saved as both H265 (mp4) files and MKV files. I have a whole load of featurettes and deleted scenes., I am trying to get them to show up in Plex but they don’t seem to be taking. This is h…

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## [Subtitles Out of Sync PlexMediaServer 1.43.0.10492-121068a07](https://forums.plex.tv/t/subtitles-out-of-sync-plexmediaserver-1-43-0-10492-121068a07/936340)

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**Author:** [@raltshu](https://forums.plex.tv/u/raltshu)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 11:13am UTC](https://forums.plex.tv/t/subtitles-out-of-sync-plexmediaserver-1-43-0-10492-121068a07/936340 "2026-02-19T11:13:50Z")

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Server Version#: 1.43.0.10492 Player Version#: 8.45 (9684) Apple TV \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Updated my PlexServer version today to latest…

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## [Latest Version has broken live TV and media adding](https://forums.plex.tv/t/latest-version-has-broken-live-tv-and-media-adding/934169)

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**Author:** [@kq2076](https://forums.plex.tv/u/kq2076)\
**Replies:** 8\
**Last updated:** [February 19, 2026, 8:03am UTC](https://forums.plex.tv/t/latest-version-has-broken-live-tv-and-media-adding/934169 "2026-02-19T08:03:34Z")

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Server Version#:Latest as of 12/03/2025 Player Version#:Latest as of 12/03/2025 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Live TV will no longer play. This …

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## [Grant Library Access gives "unexpected error" page](https://forums.plex.tv/t/grant-library-access-gives-unexpected-error-page/936463)

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**Author:** [@krh1009](https://forums.plex.tv/u/krh1009)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 5:15am UTC](https://forums.plex.tv/t/grant-library-access-gives-unexpected-error-page/936463 "2026-02-19T05:15:32Z")

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When I type the first character in the email field, I get an “unexpected error” page. Server Environment Summary Version: Plex Media Server v1.43.0.10492. Platform: Running in a Docker container (LinuxServer.io)…

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## [I can't claim my server](https://forums.plex.tv/t/i-cant-claim-my-server/936460)

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**Author:** [@unixdude](https://forums.plex.tv/u/unixdude)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 3:12am UTC](https://forums.plex.tv/t/i-cant-claim-my-server/936460 "2026-02-19T03:12:28Z")

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Server Version#: 1.41.5.9626-72009626 Player Version#: 1.86.1.4076-a3ab948d I have been running Plex Media Server on my Synology for years, but somehow it went missing, and I have tried working with ChatGPT for hours t…

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## [Remove multiple instances of plex server on Nvidia shield](https://forums.plex.tv/t/remove-multiple-instances-of-plex-server-on-nvidia-shield/936481)

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**Author:** [@matt\_thrower](https://forums.plex.tv/u/matt_thrower)\
**Replies:** 4\
**Last updated:** [February 18, 2026, 11:35pm UTC](https://forums.plex.tv/t/remove-multiple-instances-of-plex-server-on-nvidia-shield/936481 "2026-02-18T23:35:58Z")

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I’m trying to do a completely clean install of Plex media server. However, having uninstalled both Plex and Plex Media Server, when I reinstall Plex and go to set up the server, I’m told I have mutiple servers running. I…

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## [Using curl to initiate recording](https://forums.plex.tv/t/using-curl-to-initiate-recording/936475)

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**Author:** [@2021plex\_user](https://forums.plex.tv/u/2021plex_user)\
**Replies:** 4\
**Last updated:** [February 18, 2026, 8:18pm UTC](https://forums.plex.tv/t/using-curl-to-initiate-recording/936475 "2026-02-18T20:18:54Z")

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I’m trying to initiate a recording from the cli Of course google AI gives a BS solution that doesn’t work Here’s what AI suggests for me to record channel 17.1 curl http://:5004/auto/v17.1 \> output.ts All I get is a …

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## [Can't get remote access to connect](https://forums.plex.tv/t/cant-get-remote-access-to-connect/936421)

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**Author:** [@Phonline](https://forums.plex.tv/u/Phonline)\
**Replies:** 10\
**Last updated:** [February 18, 2026, 4:49pm UTC](https://forums.plex.tv/t/cant-get-remote-access-to-connect/936421 "2026-02-18T16:49:09Z")

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Server Version#: Player Version#: Plex Media Server Logs\_2026-02-16\_09-46-00.zip (4.2 MB) I’ve tried rebooting everything manual port on/off disable remote access off/on uninstalling plex and re-installing older (1…

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## [Remote Clients disconnect after a few minutes of streaming (Connection Reset)](https://forums.plex.tv/t/remote-clients-disconnect-after-a-few-minutes-of-streaming-connection-reset/936479)

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**Author:** [@SecretlyCarl](https://forums.plex.tv/u/SecretlyCarl)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 3:07pm UTC](https://forums.plex.tv/t/remote-clients-disconnect-after-a-few-minutes-of-streaming-connection-reset/936479 "2026-02-18T15:07:44Z")

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Server Version#: Version 1.43.0.10492 Player Version#: Various players, LG TV, Android, Plex Dash Hi there, I’m running into a connection issue with my setup and could use some advice. I recently migrated to a Mini PC…

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## [RE: plex.tv/hi/media-server-downloads is not working](https://forums.plex.tv/t/re-plex-tv-hi-media-server-downloads-is-not-working/936462)

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**Author:** [@scofen\_gmail.com](https://forums.plex.tv/u/scofen_gmail.com)\
**Replies:** 3\
**Last updated:** [February 18, 2026, 2:59pm UTC](https://forums.plex.tv/t/re-plex-tv-hi-media-server-downloads-is-not-working/936462 "2026-02-18T14:59:08Z")

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I’m trying to download the latest version for Ubuntu. The downloads site won’t allow me to log in or download anything. https://www.plex.tv/hi/media-server-downloads/

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## [Manual update download from Plex Web UI always gets stuck at 99% on Synology DS223 (DSM 7.3)](https://forums.plex.tv/t/manual-update-download-from-plex-web-ui-always-gets-stuck-at-99-on-synology-ds223-dsm-7-3/936441)

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**Author:** [@ftothn](https://forums.plex.tv/u/ftothn)\
**Replies:** 2\
**Last updated:** [February 18, 2026, 2:02pm UTC](https://forums.plex.tv/t/manual-update-download-from-plex-web-ui-always-gets-stuck-at-99-on-synology-ds223-dsm-7-3/936441 "2026-02-18T14:02:45Z")

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Server Version#: 1.42.2.10156 Player Version#: Web (Arc Browser 1.134.0, Chromium 145.0.7632.45) Hello, I am experiencing an issue with manual updates on my Synology NAS. When I go to: Settings → General → Version P…

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## [Thumbnails Keep Getting Generated](https://forums.plex.tv/t/thumbnails-keep-getting-generated/936474)

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**Author:** [@Schtief](https://forums.plex.tv/u/Schtief)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 2:01pm UTC](https://forums.plex.tv/t/thumbnails-keep-getting-generated/936474 "2026-02-18T14:01:15Z")

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Several video files keep getting processed with the scheduled tasks. This causes my disks on unraid to spinup all night. I found out that it has to do with the thumbnail generation. The log file is attached. It seems tha…

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## [Cannot claim server (neither new nor old)](https://forums.plex.tv/t/cannot-claim-server-neither-new-nor-old/936466)

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**Author:** [@xNycrofox](https://forums.plex.tv/u/xNycrofox)\
**Replies:** 3\
**Last updated:** [February 18, 2026, 9:23am UTC](https://forums.plex.tv/t/cannot-claim-server-neither-new-nor-old/936466 "2026-02-18T09:23:14Z")

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Server Version: latest Player Version: latest Hello everyone, I really hope you can help me. Until now, I have been running Plex on a netcup (German hosting provider) using Docker. I also use Traefik as a reverse pro…

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## [\[Solved\] Hidden episode in TV series](https://forums.plex.tv/t/solved-hidden-episode-in-tv-series/936431)

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**Author:** [@lasvegas\_1](https://forums.plex.tv/u/lasvegas_1)\
**Replies:** 8\
**Last updated:** [February 18, 2026, 8:19am UTC](https://forums.plex.tv/t/solved-hidden-episode-in-tv-series/936431 "2026-02-18T08:19:49Z")

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Server Version#: 4.158.0 I have the entire series of Mad About You. For some reason, Plex refuses to make Season 4, Episode 18 available for viewing. I have tried 2 different copies from different sources and that one e…

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## [Plex recording TV on a hauppauge Quad tuner on debian trixie](https://forums.plex.tv/t/plex-recording-tv-on-a-hauppauge-quad-tuner-on-debian-trixie/936459)

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**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 12:24am UTC](https://forums.plex.tv/t/plex-recording-tv-on-a-hauppauge-quad-tuner-on-debian-trixie/936459 "2026-02-18T00:24:18Z")

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I spent a lot of time installing Plex and the Hauppauge Quad Tuner. It took several attempts to get Plex to record shows. It was working until I rebooted the system. Then it kept saying check your antenna. Which was …

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## [Media server won't show my library](https://forums.plex.tv/t/media-server-wont-show-my-library/936451)

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**Author:** [@rbatten736](https://forums.plex.tv/u/rbatten736)\
**Replies:** 2\
**Last updated:** [February 17, 2026, 9:39pm UTC](https://forums.plex.tv/t/media-server-wont-show-my-library/936451 "2026-02-17T21:39:57Z")

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I had plex a long time ago and the drive crashed. I have reinstalled the media server, but it doesn’t prompt me to set up a new server. It can’t locate my old server and it is an endless loop of installing the media serv…

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## [All of my friends have lost access](https://forums.plex.tv/t/all-of-my-friends-have-lost-access/936434)

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**Author:** [@TimCorcoran](https://forums.plex.tv/u/TimCorcoran)\
**Replies:** 2\
**Last updated:** [February 17, 2026, 9:09pm UTC](https://forums.plex.tv/t/all-of-my-friends-have-lost-access/936434 "2026-02-17T21:09:52Z")

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I am running version 1.43.0.10467 of PMS and when I checked Manage Library Access I found “No friends with access”. I haven’t changed anything and I updated to this version months ago. What do I need to do to update my…

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## [Plex Transcoder fails hardware encoding](https://forums.plex.tv/t/plex-transcoder-fails-hardware-encoding/935983)

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**Author:** [@goose\_ws](https://forums.plex.tv/u/goose_ws)\
**Replies:** 1\
**Last updated:** [February 17, 2026, 7:53pm UTC](https://forums.plex.tv/t/plex-transcoder-fails-hardware-encoding/935983 "2026-02-17T19:53:12Z")

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Server Version#: 1.43.0.10389 Player Version#: Plex for Windows 1.112.0.359-0d79a49f Plex Web - General 4.156.0 I am running the plexinc/pms-docker:plexpass image with a Quadro P400. Hardware transcoding is failing in …

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## [What happened to my music playlists?](https://forums.plex.tv/t/what-happened-to-my-music-playlists/936450)

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**Author:** [@khaydin](https://forums.plex.tv/u/khaydin)\
**Replies:** 0\
**Last updated:** [February 17, 2026, 6:53pm UTC](https://forums.plex.tv/t/what-happened-to-my-music-playlists/936450 "2026-02-17T18:53:48Z")

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I’ve been using Plex since somewhere around 2018, before that I was using iTunes since iTunes began. When I moved to Plex I imported all my playlists and I’ve added to them/added more. These are playlists going back almo…

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## [Whats the deal with management PMS not bothering to manage resources?](https://forums.plex.tv/t/whats-the-deal-with-management-pms-not-bothering-to-manage-resources/936438)

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**Author:** [@Matt.Grago](https://forums.plex.tv/u/Matt.Grago)\
**Replies:** 9\
**Last updated:** [February 17, 2026, 5:17pm UTC](https://forums.plex.tv/t/whats-the-deal-with-management-pms-not-bothering-to-manage-resources/936438 "2026-02-17T17:17:46Z")

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Plex Media Scanner Ignoring Maintenance Window / Hammering System Resources on Ubuntu 24.04 Platform: Bare metal Ubuntu 24.04 LTS (migrated from bare metal Ubuntu 18.04) Plex Version: 1.43.0.10492 Hardware: Intel i7, 1…

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## [Error Installing](https://forums.plex.tv/t/error-installing/936394)

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**Author:** [@ThomasCSR](https://forums.plex.tv/u/ThomasCSR)\
**Replies:** 9\
**Last updated:** [February 17, 2026, 7:05am UTC](https://forums.plex.tv/t/error-installing/936394 "2026-02-17T07:05:21Z")

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Server Version#:3.14.1.8722 I get error 0x80070003 during installation . I’m usung the 32 bit version

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## [Debian 12 Bookworm repo still on old version 1.42.2.10156](https://forums.plex.tv/t/debian-12-bookworm-repo-still-on-old-version-1-42-2-10156/936420)

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**Author:** [@novaflash](https://forums.plex.tv/u/novaflash)\
**Replies:** 2\
**Last updated:** [February 17, 2026, 1:50am UTC](https://forums.plex.tv/t/debian-12-bookworm-repo-still-on-old-version-1-42-2-10156/936420 "2026-02-17T01:50:00Z")

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Server Version#: 1.42.2.10156 Player Version#: I run 1.42.2.10156 on Debian 12 at the moment. Apt dutifully updates latest information from the repository but tells me that the latest version is already installed. Thi…

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