# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=79

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 80

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## [Cannot establish Remote Access with new AT&T 5G Router](https://forums.plex.tv/t/cannot-establish-remote-access-with-new-at-t-5g-router/934947)

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**Author:** [@lahatte](https://forums.plex.tv/u/lahatte)\
**Replies:** 23\
**Last updated:** [February 6, 2026, 3:21pm UTC](https://forums.plex.tv/t/cannot-establish-remote-access-with-new-at-t-5g-router/934947 "2026-02-06T15:21:34Z")

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Server Version#: 1.43.0.10389 Player Version#: I need help! I have changed my AT&T service from UVERSE to the Internet Air, using their 5G Router. I have not been able to get the Plex Media Server remote access to work…

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## [macOS PLEX Server crash with Collections (Movies)](https://forums.plex.tv/t/macos-plex-server-crash-with-collections-movies/936110)

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**Author:** [@4VIPonly](https://forums.plex.tv/u/4VIPonly)\
**Replies:** 0\
**Last updated:** [February 6, 2026, 2:19pm UTC](https://forums.plex.tv/t/macos-plex-server-crash-with-collections-movies/936110 "2026-02-06T14:19:45Z")

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Server Version#: 1.42.2.10156-f737b826c Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Any time I try to delete 2 Collections with 0 movies on i…

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## [Movie original title in Russian?](https://forums.plex.tv/t/movie-original-title-in-russian/936106)

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**Author:** [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Replies:** 6\
**Last updated:** [February 6, 2026, 1:47pm UTC](https://forums.plex.tv/t/movie-original-title-in-russian/936106 "2026-02-06T13:47:08Z")

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Server Version#: 1.43.0.10467 I found this by chance the other day: Star Wars: Episode I - The Phantom Menace where the Original title is in Russian Звездные войны. Буря в стакане. I don’t know where that comes fr…

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## [Plex server on NAS invalid certificate](https://forums.plex.tv/t/plex-server-on-nas-invalid-certificate/936074)

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**Author:** [@EdgyPixel](https://forums.plex.tv/u/EdgyPixel)\
**Replies:** 4\
**Last updated:** [February 6, 2026, 1:34pm UTC](https://forums.plex.tv/t/plex-server-on-nas-invalid-certificate/936074 "2026-02-06T13:34:20Z")

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Server Version#: 1.42.2.10156 Player Version#: 8.45 (9684) AppleTV I was asked to create a new topic for this issue. It appears my server has been rate limited. I have not made any recent changes and simply started hav…

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## [Personal library not recognized (error log message)](https://forums.plex.tv/t/personal-library-not-recognized-error-log-message/936107)

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**Author:** [@vxcrus](https://forums.plex.tv/u/vxcrus)\
**Replies:** 0\
**Last updated:** [February 6, 2026, 1:18pm UTC](https://forums.plex.tv/t/personal-library-not-recognized-error-log-message/936107 "2026-02-06T13:18:28Z")

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After a recent update, the metadata for downloaded content (YouTube) from my personal library (like thumbnails, titles, and subtitles) is no longer recognized. Log: “X-Plex-Container-Size header exceeds limit 120. This…

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## [Optimizing My Plex Backup (Which Folders Are Really Needed)](https://forums.plex.tv/t/optimizing-my-plex-backup-which-folders-are-really-needed/936096)

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**Author:** [@per\_plexed](https://forums.plex.tv/u/per_plexed)\
**Replies:** 3\
**Last updated:** [February 6, 2026, 9:36am UTC](https://forums.plex.tv/t/optimizing-my-plex-backup-which-folders-are-really-needed/936096 "2026-02-06T09:36:47Z")

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Server Version#: 1.42.2.10156-f737b826c Player Version#: 1.112.0.359-0d79a49f I recently did a backup/restore of my entire Plex library on a fresh install of Windows 11. I copied everything over from the original Plex …

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## [Sasheer Zamata profile picture requires fixing (looks like a zoomed piece of clothing fabric)](https://forums.plex.tv/t/sasheer-zamata-profile-picture-requires-fixing-looks-like-a-zoomed-piece-of-clothing-fabric/932900)

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**Author:** [@dokuro](https://forums.plex.tv/u/dokuro)\
**Replies:** 2\
**Last updated:** [February 6, 2026, 9:27am UTC](https://forums.plex.tv/t/sasheer-zamata-profile-picture-requires-fixing-looks-like-a-zoomed-piece-of-clothing-fabric/932900 "2026-02-06T09:27:06Z")

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The below screenshot is taken directly from https://watch.plex.tv/en-GB/person/sasheer-zamata This is a plex problem, the profile picture is fine on tmdb https://www.themoviedb.org/person/1395348-sasheer-zamata

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## [Incorrect image for the actor "John Payne"](https://forums.plex.tv/t/incorrect-image-for-the-actor-john-payne/933757)

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**Author:** [@tkenn1s](https://forums.plex.tv/u/tkenn1s)\
**Replies:** 9\
**Last updated:** [February 6, 2026, 9:26am UTC](https://forums.plex.tv/t/incorrect-image-for-the-actor-john-payne/933757 "2026-02-06T09:26:19Z")

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The image of the actor / producer “John Payne” is wrong; instead, of the actor, I see the musician. The details of John Payne are actually correct; it’s only the image that’s wrong. I’m using “Plex Movie” as both scann…

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## [Can't make sonic analysis work for the life of me](https://forums.plex.tv/t/cant-make-sonic-analysis-work-for-the-life-of-me/936099)

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**Author:** [@JanS0lo](https://forums.plex.tv/u/JanS0lo)\
**Replies:** 2\
**Last updated:** [February 6, 2026, 6:42am UTC](https://forums.plex.tv/t/cant-make-sonic-analysis-work-for-the-life-of-me/936099 "2026-02-06T06:42:47Z")

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Server Version: Version 1.42.2.10156 Web Version: Version 4.147.1 I bought the plex pass so I can make better use of Plexamp. I keep running into issues with tracks not being sonically analyzed. I have set the son…

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## [Identifying a missing folder that has not been identified as an album](https://forums.plex.tv/t/identifying-a-missing-folder-that-has-not-been-identified-as-an-album/936098)

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**Author:** [@luv3](https://forums.plex.tv/u/luv3)\
**Replies:** 0\
**Last updated:** [February 6, 2026, 5:49am UTC](https://forums.plex.tv/t/identifying-a-missing-folder-that-has-not-been-identified-as-an-album/936098 "2026-02-06T05:49:43Z")

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Server Version#:1.43.0.10467 Player Version#:4.157.0 I have 7614 folders in my music library, but I have 7613 releases detected in my Plex Music library. Is there any way to identify the missing folder that has not bee…

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## [PMS not running through snap Ubuntu 24.04](https://forums.plex.tv/t/pms-not-running-through-snap-ubuntu-24-04/936089)

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**Author:** [@HiRez\_L](https://forums.plex.tv/u/HiRez_L)\
**Replies:** 2\
**Last updated:** [February 6, 2026, 1:10am UTC](https://forums.plex.tv/t/pms-not-running-through-snap-ubuntu-24-04/936089 "2026-02-06T01:10:04Z")

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Server Version#:1.43.0.10467-2b1ba6e69 Player Version#:N/A \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> PMS installed as a snap on Ubuntu 24.04 worked fine unt…

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## [Removing 'Unavailable' path from Library items without removing the path itself from the library](https://forums.plex.tv/t/removing-unavailable-path-from-library-items-without-removing-the-path-itself-from-the-library/936076)

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**Author:** [@NateTheBrewer](https://forums.plex.tv/u/NateTheBrewer)\
**Replies:** 1\
**Last updated:** [February 5, 2026, 11:04pm UTC](https://forums.plex.tv/t/removing-unavailable-path-from-library-items-without-removing-the-path-itself-from-the-library/936076 "2026-02-05T23:04:29Z")

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I’ve got a ‘Movie’ library where I recently needed to move some of the library files to a new location to optimize storage usage. I copied the files to the new network share, leaving them in the existing one. I then fo…

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## [Why am I being asked to pay to access my own Plex server through my reverse proxy?](https://forums.plex.tv/t/why-am-i-being-asked-to-pay-to-access-my-own-plex-server-through-my-reverse-proxy/936087)

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**Author:** [@guilhem426](https://forums.plex.tv/u/guilhem426)\
**Replies:** 1\
**Last updated:** [February 5, 2026, 9:29pm UTC](https://forums.plex.tv/t/why-am-i-being-asked-to-pay-to-access-my-own-plex-server-through-my-reverse-proxy/936087 "2026-02-05T21:29:43Z")

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I recently set up a Plex Media Server and configured remote access through my own reverse proxy so that I can reach my own server and my own files from outside my network. However, when trying to access it remotely, I a…

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## [Plex Plays Multipart Movie (Concert) In The Wrong Order](https://forums.plex.tv/t/plex-plays-multipart-movie-concert-in-the-wrong-order/936052)

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**Author:** [@vscurtis](https://forums.plex.tv/u/vscurtis)\
**Replies:** 4\
**Last updated:** [February 5, 2026, 7:45pm UTC](https://forums.plex.tv/t/plex-plays-multipart-movie-concert-in-the-wrong-order/936052 "2026-02-05T19:45:40Z")

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Server Version#:Current Version Player Version#:Windows Hi Guys, I have a multi-part concert video, Queensryche: Mindcrime at the Moore. As far as I can tell the files are named correctly, Queensrÿche Mindcrime at t…

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## [Unraid docker, updated now Plex DB bad](https://forums.plex.tv/t/unraid-docker-updated-now-plex-db-bad/936086)

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**Author:** [@HeyKitty](https://forums.plex.tv/u/HeyKitty)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 6:39pm UTC](https://forums.plex.tv/t/unraid-docker-updated-now-plex-db-bad/936086 "2026-02-05T18:39:14Z")

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Server Version#: latest from plexinc/pms-docker My plex was running poorly the night before. so today I went into my Unraid and ran docker updates. it was 3 months since the last time I ran updates. Within unraid every…

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## [Local metadata doesn't take effect until I enter edit screen?](https://forums.plex.tv/t/local-metadata-doesnt-take-effect-until-i-enter-edit-screen/931267)

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**Author:** [@IlyaKol](https://forums.plex.tv/u/IlyaKol)\
**Replies:** 22\
**Last updated:** [February 5, 2026, 5:24pm UTC](https://forums.plex.tv/t/local-metadata-doesnt-take-effect-until-i-enter-edit-screen/931267 "2026-02-05T17:24:36Z")

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Server Version#: 4.147.1 Player Version#: 1.110.0.351-4e48eb83 I have a library set to use the “Plex TV Series” scanner and “Plex Personal Media” agent. Everything seems to be working okay EXCEPT, that the local assets…

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## [The TVDB DVD Order Metadata for 'The Last Man On Earth' not pulling through to Plex](https://forums.plex.tv/t/the-tvdb-dvd-order-metadata-for-the-last-man-on-earth-not-pulling-through-to-plex/936054)

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**Author:** [@tbar44](https://forums.plex.tv/u/tbar44)\
**Replies:** 4\
**Last updated:** [February 5, 2026, 12:32pm UTC](https://forums.plex.tv/t/the-tvdb-dvd-order-metadata-for-the-last-man-on-earth-not-pulling-through-to-plex/936054 "2026-02-05T12:32:36Z")

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I updated the DVD order for this show on the TVDB on 29th January, as several episodes weren’t mapped at all. All is showing correctly on the TVDB, and my files are named appropriately. The new combined episode for S01…

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## [Wrong episode order for Detective Conan from TheTVDB (both Aired and DVD)](https://forums.plex.tv/t/wrong-episode-order-for-detective-conan-from-thetvdb-both-aired-and-dvd/936058)

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**Author:** [@Epyxx](https://forums.plex.tv/u/Epyxx)\
**Replies:** 7\
**Last updated:** [February 5, 2026, 8:58am UTC](https://forums.plex.tv/t/wrong-episode-order-for-detective-conan-from-thetvdb-both-aired-and-dvd/936058 "2026-02-05T08:58:25Z")

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Server Version#: 4.157.0 I have a collection of detective conan episodes in my database (TheTVDB.com Series ID: 72454). Both aired and DVD order are completly messed up from mid season 2. For example (DVD order): TheT…

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## [How do I get the DVD order option to show for a TV Show](https://forums.plex.tv/t/how-do-i-get-the-dvd-order-option-to-show-for-a-tv-show/936056)

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**Author:** [@CatReeder](https://forums.plex.tv/u/CatReeder)\
**Replies:** 3\
**Last updated:** [February 5, 2026, 7:50am UTC](https://forums.plex.tv/t/how-do-i-get-the-dvd-order-option-to-show-for-a-tv-show/936056 "2026-02-05T07:50:38Z")

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Server Version#:4.156.0 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> When I try to make the TV show show in DVD order, this is what I see in t…

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## [Plex won't change the agent in the librairies](https://forums.plex.tv/t/plex-wont-change-the-agent-in-the-librairies/936055)

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**Author:** [@mlle\_i](https://forums.plex.tv/u/mlle_i)\
**Replies:** 3\
**Last updated:** [February 5, 2026, 7:39am UTC](https://forums.plex.tv/t/plex-wont-change-the-agent-in-the-librairies/936055 "2026-02-05T07:39:20Z")

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Server Version#: 1.42.2.10156 When I go in the advanced options of a library and change the agent to TMDB, I have a message requiring that I upgrade the library so I do. Plex goes through the library, there’s no error m…

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## [DLNA Server](https://forums.plex.tv/t/dlna-server/936061)

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**Author:** [@DFergFLA](https://forums.plex.tv/u/DFergFLA)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 12:56am UTC](https://forums.plex.tv/t/dlna-server/936061 "2026-02-05T00:56:03Z")

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Server Version#:1.42.2.10156 I am running Plex Server on Windows 11 x64. I have a new FireTV Cube. Until about a week ago the DLNA server would be fine under VLC. Now nothing. I have spent 7 hours trying to get this…

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## [Cannot connect remotely from truenas](https://forums.plex.tv/t/cannot-connect-remotely-from-truenas/936059)

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**Author:** [@george402](https://forums.plex.tv/u/george402)\
**Replies:** 2\
**Last updated:** [February 5, 2026, 12:41am UTC](https://forums.plex.tv/t/cannot-connect-remotely-from-truenas/936059 "2026-02-05T00:41:22Z")

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Server Version#:1.43.0.10389 Player Version#: I am unable to connect remotely I am getting this error: \[HttpClient/HCl#4e\] HTTP error requesting GET https://\*\*\*\*\*\*\*\*\*\*\*.78e7b66aa6d44655aab34bac466dc8a7.plex.direct:324…

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## [Apple 4K HDR (ProRes/HEVC Main 10) Video Playback Issue (Different experiences on different players)](https://forums.plex.tv/t/apple-4k-hdr-prores-hevc-main-10-video-playback-issue-different-experiences-on-different-players/932197)

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**Author:** [@bk\_0](https://forums.plex.tv/u/bk_0)\
**Replies:** 7\
**Last updated:** [February 4, 2026, 9:39pm UTC](https://forums.plex.tv/t/apple-4k-hdr-prores-hevc-main-10-video-playback-issue-different-experiences-on-different-players/932197 "2026-02-04T21:39:37Z")

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Server Version#: 1.42.2.10156 (Windows 11 Pro, Ryzen 5 3600 + RTX 3060 12GB) Player Version#: Google TV: 10.30.6.4151 (Chromecast with Google TV 4k, on LG TV with Dolby Vision) iOS 26: 2025.27.0 (iPhone 16 Pro) Androi…

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## [I Claudius TVDB DVD order not matching](https://forums.plex.tv/t/i-claudius-tvdb-dvd-order-not-matching/935628)

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**Author:** [@irohthepyro](https://forums.plex.tv/u/irohthepyro)\
**Replies:** 12\
**Last updated:** [February 4, 2026, 8:54pm UTC](https://forums.plex.tv/t/i-claudius-tvdb-dvd-order-not-matching/935628 "2026-02-04T20:54:08Z")

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Jumping on this thread to add an example of TVDB (DVD Order) not working properly for me. In the show “I, Claudius” Episodes 3-5 are drawing from some other ordering

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## [Going around in circles adding Plex Media Server](https://forums.plex.tv/t/going-around-in-circles-adding-plex-media-server/936050)

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**Author:** [@OurMartin](https://forums.plex.tv/u/OurMartin)\
**Replies:** 0\
**Last updated:** [February 4, 2026, 5:44pm UTC](https://forums.plex.tv/t/going-around-in-circles-adding-plex-media-server/936050 "2026-02-04T17:44:48Z")

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Server Version#:? Player Version#:.1.112.0.359-0d79a49f \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Running Windows 11 on laptop. Was very stable but now cons…

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## [Problems with Remote Access on Mac Mini M4](https://forums.plex.tv/t/problems-with-remote-access-on-mac-mini-m4/934899)

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**Author:** [@Scarpogre](https://forums.plex.tv/u/Scarpogre)\
**Replies:** 4\
**Last updated:** [February 4, 2026, 5:40pm UTC](https://forums.plex.tv/t/problems-with-remote-access-on-mac-mini-m4/934899 "2026-02-04T17:40:22Z")

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Server Version#:1.42.2.10156 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello, I have Plex Server 1.42.2, which is running on an M4 Mac Min…

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## [How do I set it to IGNORE metadata in files?](https://forums.plex.tv/t/how-do-i-set-it-to-ignore-metadata-in-files/935993)

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**Author:** [@Plexlifer04](https://forums.plex.tv/u/Plexlifer04)\
**Replies:** 12\
**Last updated:** [February 4, 2026, 5:33pm UTC](https://forums.plex.tv/t/how-do-i-set-it-to-ignore-metadata-in-files/935993 "2026-02-04T17:33:42Z")

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So I am just starting to use Plexamp more than just a quick music player. I am trying to organize the growing pile of audiobooks we are collecting. I think the easiest way to explain my issue is just tell you what I’ve …

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## [Local asset selection priority has changed?](https://forums.plex.tv/t/local-asset-selection-priority-has-changed/936037)

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**Author:** [@jens\_holstschumacher.dk](https://forums.plex.tv/u/jens_holstschumacher.dk)\
**Replies:** 14\
**Last updated:** [February 4, 2026, 5:17pm UTC](https://forums.plex.tv/t/local-asset-selection-priority-has-changed/936037 "2026-02-04T17:17:29Z")

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Server Version#: 1.43.0.10467 Running in plexinc/pms-docker on a Debian host. Player Version#: Any (web. android, android tv) I have been using plex with Prefer local metadata turned on for years and the behavior has …

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## [Episode Data for The Upshaws does not match TVDB](https://forums.plex.tv/t/episode-data-for-the-upshaws-does-not-match-tvdb/936041)

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**Author:** [@mrlogansan](https://forums.plex.tv/u/mrlogansan)\
**Replies:** 5\
**Last updated:** [February 4, 2026, 3:56pm UTC](https://forums.plex.tv/t/episode-data-for-the-upshaws-does-not-match-tvdb/936041 "2026-02-04T15:56:44Z")

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Episode metadata is incorrect. There are 7 seasons not 5. Episode count per season is incorrect as well. Therefore episode names and descriptions are incorrect after season 2.

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## [Configuring The Office and The Office Superfan episodes - Example](https://forums.plex.tv/t/configuring-the-office-and-the-office-superfan-episodes-example/935258)

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**Author:** [@bcr621](https://forums.plex.tv/u/bcr621)\
**Replies:** 6\
**Last updated:** [February 4, 2026, 12:33pm UTC](https://forums.plex.tv/t/configuring-the-office-and-the-office-superfan-episodes-example/935258 "2026-02-04T12:33:07Z")

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Server Version#: 4.156.0 Player Version#:1.43.0.10389 This topic was opened and closed in 2023, see below. The problem is I no longer have the option to Split Apart the episodes, as suggested. Does anyone have an idea …

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