# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=82 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 83 --- ## [Server not found](https://forums.plex.tv/t/server-not-found/935945)
**Author:** [@MrFantastic86](https://forums.plex.tv/u/MrFantastic86)\ **Replies:** 3\ **Last updated:** [February 1, 2026, 5:42pm UTC](https://forums.plex.tv/t/server-not-found/935945 "2026-02-01T17:42:13Z")
I have been trying to connect my server but the Plex Media Server will not give me an option to add it. It will only allow me to add files local to the drive. I have had this account for sometime but the computer I was… --- ## [Plex server intermittently disappears from client apps (Apple TV / Fire TV) – server still running,](https://forums.plex.tv/t/plex-server-intermittently-disappears-from-client-apps-apple-tv-fire-tv-server-still-running/935761)
**Author:** [@churubito](https://forums.plex.tv/u/churubito)\ **Replies:** 1\ **Last updated:** [February 1, 2026, 1:56pm UTC](https://forums.plex.tv/t/plex-server-intermittently-disappears-from-client-apps-apple-tv-fire-tv-server-still-running/935761 "2026-02-01T13:56:54Z")
Post Hello, I’m experiencing an intermittent but persistent issue where my Plex Media Server disappears from client apps (Apple TV, Fire TV, LG TV), even though the server itself is still running and streaming continues… --- ## [Upgrade (1.43) fails on Raspberry: 403 Forbidden](https://forums.plex.tv/t/upgrade-1-43-fails-on-raspberry-403-forbidden/935946)
**Author:** [@debjan](https://forums.plex.tv/u/debjan)\ **Replies:** 7\ **Last updated:** [February 1, 2026, 9:33am UTC](https://forums.plex.tv/t/upgrade-1-43-fails-on-raspberry-403-forbidden/935946 "2026-02-01T09:33:05Z")
$ sudo apt upgrade Reading package lists… Done Building dependency tree Reading state information… Done Calculating upgrade… Done The following packages will be upgraded: plexmediaserver 1 upgraded, 0 newly installed, 0 … --- ## [Quicker direct play of jpg photos?](https://forums.plex.tv/t/quicker-direct-play-of-jpg-photos/934714)
**Author:** [@Vegz78](https://forums.plex.tv/u/Vegz78)\ **Replies:** 1\ **Last updated:** [February 1, 2026, 4:50am UTC](https://forums.plex.tv/t/quicker-direct-play-of-jpg-photos/934714 "2026-02-01T04:50:24Z")
With reference to @nlaslett’s great work here, does this solution with DirectPlayProfiles in custom XML files to prevent the dreaded 10-seconds-per-image photo resizing/transcoding problem still work, or have there been … --- ## [Suddenly cannot access Plex Media Server on QNAP](https://forums.plex.tv/t/suddenly-cannot-access-plex-media-server-on-qnap/933573)
**Author:** [@jmaas28](https://forums.plex.tv/u/jmaas28)\ **Replies:** 26\ **Last updated:** [February 1, 2026, 1:51am UTC](https://forums.plex.tv/t/suddenly-cannot-access-plex-media-server-on-qnap/933573 "2026-02-01T01:51:21Z")
Server Version#: QTS 5.2.7.3297 Player Version#: PMS 1.42.2 MacOS: Sequoia 15.6.1 Apple M1 Pro I have suddenly lost access to my Plex library on my QNAP QTS 5.2.7.3297. It happened a few days ago, without any noticeab… --- ## [Green Bar on certain programs](https://forums.plex.tv/t/green-bar-on-certain-programs/935789)
**Author:** [@garycardinale](https://forums.plex.tv/u/garycardinale)\ **Replies:** 6\ **Last updated:** [February 1, 2026, 12:04am UTC](https://forums.plex.tv/t/green-bar-on-certain-programs/935789 "2026-02-01T00:04:13Z")
I have an issue with certain tv programs I have ripped. There is a green bar at the bottom of the video when viewed on any device. The program was ripped in MKV. Not all episodes of this particular show are like this,… --- ## [Having problem's suddenly](https://forums.plex.tv/t/having-problems-suddenly/935940)
**Author:** [@ForgttenGhost](https://forums.plex.tv/u/ForgttenGhost)\ **Replies:** 0\ **Last updated:** [January 31, 2026, 11:47pm UTC](https://forums.plex.tv/t/having-problems-suddenly/935940 "2026-01-31T23:47:52Z")
first i noticed recently added shows and movies weren’t uploading to plex so i tried to rescan the folders a few times then i reclicked the folders hoping it would catch the files not uploading but that didn’t work. i th… --- ## [Naming Conventions: American Masters series Episode Extras](https://forums.plex.tv/t/naming-conventions-american-masters-series-episode-extras/935933)
**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\ **Replies:** 4\ **Last updated:** [January 31, 2026, 9:47pm UTC](https://forums.plex.tv/t/naming-conventions-american-masters-series-episode-extras/935933 "2026-01-31T21:47:21Z")
Server Version#: 1.42.2 Synology AppleTV OS 26 I am trying to figure out how to name the documentary episodes’ extra’s For example, S31E05 which is Jacques Pepin - The Art of Craft has six special features how would … --- ## [Help, I had to reset my password now my server isn't working](https://forums.plex.tv/t/help-i-had-to-reset-my-password-now-my-server-isnt-working/935919)
**Author:** [@PineappleMan420](https://forums.plex.tv/u/PineappleMan420)\ **Replies:** 4\ **Last updated:** [January 31, 2026, 6:42pm UTC](https://forums.plex.tv/t/help-i-had-to-reset-my-password-now-my-server-isnt-working/935919 "2026-01-31T18:42:59Z")
Server Version#: 1.113.0.359-0d79a49f Player Version#: \ reset my password off a new phone, and it locked me out of m… --- ## [B580 GPU and UHD-770 iGPU Not Being Used, Xe Driver](https://forums.plex.tv/t/b580-gpu-and-uhd-770-igpu-not-being-used-xe-driver/935929)
**Author:** [@cel616](https://forums.plex.tv/u/cel616)\ **Replies:** 0\ **Last updated:** [January 31, 2026, 5:10pm UTC](https://forums.plex.tv/t/b580-gpu-and-uhd-770-igpu-not-being-used-xe-driver/935929 "2026-01-31T17:10:23Z")
Edit: Finally came across the thread concerning Battlemage support, link below. I got the build and my B580 is now working. Server Version#: 1.42.2.10156 Player Version#: any client Linux version: Ubuntu 24.04.3 L… --- ## [Problem with Extras naming](https://forums.plex.tv/t/problem-with-extras-naming/935924)
**Author:** [@KDR\_99](https://forums.plex.tv/u/KDR_99)\ **Replies:** 2\ **Last updated:** [January 31, 2026, 2:21pm UTC](https://forums.plex.tv/t/problem-with-extras-naming/935924 "2026-01-31T14:21:06Z")
Hey everyone, I added a deleted scene as an extra for one of my episodes using the local files method described here: https://support.plex.tv/articles/local-files-for-tv-show-trailers-and-extras/ Filename: Breaking Ba… --- ## [Plex stops being able to play videos every day or 2, metadata/database corruptions](https://forums.plex.tv/t/plex-stops-being-able-to-play-videos-every-day-or-2-metadata-database-corruptions/935925)
**Author:** [@Bowerz](https://forums.plex.tv/u/Bowerz)\ **Replies:** 0\ **Last updated:** [January 31, 2026, 1:24pm UTC](https://forums.plex.tv/t/plex-stops-being-able-to-play-videos-every-day-or-2-metadata-database-corruptions/935925 "2026-01-31T13:24:54Z")
Server Version#: 1.42.2.10156 Player Version#: 4.147.1 Setup: Proxmox Hypervisor running VM Ubuntu 22.04 LTS - Plex running natively Media is stored on an NFS share. I’ve been battling this for a month or 2 now. Ple… --- ## [I am having issues with server access](https://forums.plex.tv/t/i-am-having-issues-with-server-access/935923)
**Author:** [@sloke123](https://forums.plex.tv/u/sloke123)\ **Replies:** 1\ **Last updated:** [January 31, 2026, 12:58pm UTC](https://forums.plex.tv/t/i-am-having-issues-with-server-access/935923 "2026-01-31T12:58:01Z")
Server Version#:1.43.0.10467 Player Version#: Plex for Windows - 1.112.0.359-0d79a49f Server OS: Windows 11 Hi, I’ve been having a lot of trouble accessing the server for the past few days. Tautulli often shows that … --- ## [Does not play videos on smart TV](https://forums.plex.tv/t/does-not-play-videos-on-smart-tv/935921)
**Author:** [@evgeniyyus](https://forums.plex.tv/u/evgeniyyus)\ **Replies:** 0\ **Last updated:** [January 31, 2026, 10:20am UTC](https://forums.plex.tv/t/does-not-play-videos-on-smart-tv/935921 "2026-01-31T10:20:31Z")
Server Version#: 1.43.0.10467 Player Version#: 5.93.2 Plex server is installed on TrueNAS scale. Plex Media Server Logs\_2026-01-31\_13-02-00.zip (643.5 KB) Libraries of movies and TV series have been added, and everyt… --- ## [QNAP QTS 5, Plex ver 14.2 cant run any files all codec problems](https://forums.plex.tv/t/qnap-qts-5-plex-ver-14-2-cant-run-any-files-all-codec-problems/935892)
**Author:** [@pimpdown](https://forums.plex.tv/u/pimpdown)\ **Replies:** 10\ **Last updated:** [January 31, 2026, 10:16am UTC](https://forums.plex.tv/t/qnap-qts-5-plex-ver-14-2-cant-run-any-files-all-codec-problems/935892 "2026-01-31T10:16:18Z")
Trying to run videos for kids, Wife. Having huge issues on codecs, over the years its getting worse and worse until now nothing works. Tried privileges issue, no fix. At my wits end. Plex used to just work Now nothing … --- ## [Server not accessable](https://forums.plex.tv/t/server-not-accessable/935911)
**Author:** [@Eiberdue](https://forums.plex.tv/u/Eiberdue)\ **Replies:** 1\ **Last updated:** [January 31, 2026, 9:09am UTC](https://forums.plex.tv/t/server-not-accessable/935911 "2026-01-31T09:09:07Z")
Server Version#: 4.157.0 Player Version#: I have updated my PC to Win 11 and can no longer access my server. I still have access to friends servers but not mine. I could still see it in Authorized Devices until I delet… --- ## [Local connect problem](https://forums.plex.tv/t/local-connect-problem/935390)
**Author:** [@butch\_bs](https://forums.plex.tv/u/butch_bs)\ **Replies:** 11\ **Last updated:** [January 31, 2026, 4:28am UTC](https://forums.plex.tv/t/local-connect-problem/935390 "2026-01-31T04:28:54Z")
Greetings! Today I decided to connect to my server on Synology NAS through :32400/web but it gives me error - This Page Isn’t Working - ERR\_EMPTY\_RESPONSE Server Version#: 1.42.2.10156-720010156 Player Version#: \ **Author:** [@gbreb](https://forums.plex.tv/u/gbreb)\ **Replies:** 13\ **Last updated:** [January 30, 2026, 11:11pm UTC](https://forums.plex.tv/t/missing-movies-in-a-library/935806 "2026-01-30T23:11:46Z") Server Version#: Player Version#: \ Plex will not add a few of my movies to a Library. Most made it and I’ve edited … --- ## [Bug : Metadata)Some library-level language preferences were not being applied correctly (PM-4110)](https://forums.plex.tv/t/bug-metadata-some-library-level-language-preferences-were-not-being-applied-correctly-pm-4110/935830)
**Author:** [@Tangs](https://forums.plex.tv/u/Tangs)\ **Replies:** 0\ **Last updated:** [January 28, 2026, 2:32pm UTC](https://forums.plex.tv/t/bug-metadata-some-library-level-language-preferences-were-not-being-applied-correctly-pm-4110/935830 "2026-01-28T14:32:28Z")
Still doesn’t work… Now it is using English language for Clear Logo even for french (or not english) movies… This is a french movie named A Mort l’Arbitre. After refreshing the metadata the title change to the english … --- ## [My server content is not viisible, my server is not in the list](https://forums.plex.tv/t/my-server-content-is-not-viisible-my-server-is-not-in-the-list/935900)
**Author:** [@drhf12](https://forums.plex.tv/u/drhf12)\ **Replies:** 8\ **Last updated:** [January 30, 2026, 8:28pm UTC](https://forums.plex.tv/t/my-server-content-is-not-viisible-my-server-is-not-in-the-list/935900 "2026-01-30T20:28:20Z")
My server is not in the list, so it is not seen int the webapp. Maybe it is not connected ti plex.tv. How can I check it? Thanks Ferenc --- ## [Dealing with "Server Unreachable" error](https://forums.plex.tv/t/dealing-with-server-unreachable-error/935902)
**Author:** [@Scrolling](https://forums.plex.tv/u/Scrolling)\ **Replies:** 0\ **Last updated:** [January 30, 2026, 5:05pm UTC](https://forums.plex.tv/t/dealing-with-server-unreachable-error/935902 "2026-01-30T17:05:28Z")
Server Version#: 4.157.0 Player Version#: My current setup \*\*\* I guess I’m S.O.L. I found this announcement.\*\*\* PC running windows 11 NAS Drobo 5N (I know it’s outdated but its been running flawlessly for years.) F… --- ## [Download fails: Unable to queue download](https://forums.plex.tv/t/download-fails-unable-to-queue-download/935896)
**Author:** [@zerocool76](https://forums.plex.tv/u/zerocool76)\ **Replies:** 2\ **Last updated:** [January 30, 2026, 5:00pm UTC](https://forums.plex.tv/t/download-fails-unable-to-queue-download/935896 "2026-01-30T17:00:16Z")
• Plex Media Server: 1.43.0.10467-2b1ba6e69 • OS: Ubuntu 24.04 (native install, not Docker) • Plex Pass: Lifetime • Clients: iOS + Android (same behavior) • Downloads started from mobile apps (not web) • Client is o… --- ## [Cannot log in anymore](https://forums.plex.tv/t/cannot-log-in-anymore/935901)
**Author:** [@CrabCommander](https://forums.plex.tv/u/CrabCommander)\ **Replies:** 4\ **Last updated:** [January 30, 2026, 4:32pm UTC](https://forums.plex.tv/t/cannot-log-in-anymore/935901 "2026-01-30T16:32:16Z")
Hello, I’m running into the issue of not being able to log into my Plex account anymore and with that being unable to log in and watch my shows & films, both on apps and webui. I actually created a fresh one, just to b… --- ## [AV1 1.5Mbps transcodes to 21Mbps HEVC](https://forums.plex.tv/t/av1-1-5mbps-transcodes-to-21mbps-hevc/935793)
**Author:** [@charliemurphy](https://forums.plex.tv/u/charliemurphy)\ **Replies:** 13\ **Last updated:** [January 30, 2026, 4:27pm UTC](https://forums.plex.tv/t/av1-1-5mbps-transcodes-to-21mbps-hevc/935793 "2026-01-30T16:27:35Z")
I have an Arc card so I can hardware transcode an AV1 library for devices that don’t support AV1. There is no expectation of a transparent transcode. Why is Plex targeting a bitrate of 21Mbps for a 1.5Mbps source? --- ## [Why aren't items hidden in collections anymore?!](https://forums.plex.tv/t/why-arent-items-hidden-in-collections-anymore/935893)
**Author:** [@Woshiekao](https://forums.plex.tv/u/Woshiekao)\ **Replies:** 1\ **Last updated:** [January 30, 2026, 12:35pm UTC](https://forums.plex.tv/t/why-arent-items-hidden-in-collections-anymore/935893 "2026-01-30T12:35:54Z")
--- ## [Can you no longer match with TMDB?](https://forums.plex.tv/t/can-you-no-longer-match-with-tmdb/935891)
**Author:** [@BalSanghera](https://forums.plex.tv/u/BalSanghera)\ **Replies:** 2\ **Last updated:** [January 30, 2026, 11:27am UTC](https://forums.plex.tv/t/can-you-no-longer-match-with-tmdb/935891 "2026-01-30T11:27:55Z")
Server Version#: Linuxserver.io version: 1.42.2.10156-f737b826c-ls291 Player Version#: Version 4.147.1 I got a movie I cannot seem to match, I would usually just switch the folder back to legacy mode and select TMDB an… --- ## [Collection metadata behaves weird in latest public PMS](https://forums.plex.tv/t/collection-metadata-behaves-weird-in-latest-public-pms/935846)
**Author:** [@d2freak](https://forums.plex.tv/u/d2freak)\ **Replies:** 6\ **Last updated:** [January 30, 2026, 9:46am UTC](https://forums.plex.tv/t/collection-metadata-behaves-weird-in-latest-public-pms/935846 "2026-01-30T09:46:40Z")
After the update to the latest public PMS, the collections metadata is behaving strangely. There is only one poster to pick from and some of them are wrong too, like the Lego movie. In that case a low quality poster is … --- ## [TV Show extra's not showing up](https://forums.plex.tv/t/tv-show-extras-not-showing-up/935887)
**Author:** [@staffherb](https://forums.plex.tv/u/staffherb)\ **Replies:** 5\ **Last updated:** [January 30, 2026, 5:51am UTC](https://forums.plex.tv/t/tv-show-extras-not-showing-up/935887 "2026-01-30T05:51:59Z")
Server Version#: 1.42.2.10156 I have a TV Show that I’ve added some extra’s (Other, Behind The Scenes and Shorts) and I’ve used the recommended folder and naming convention: F:\\TV Shows\\Show Name\\Other (and Behind The … --- ## [Ver 1.43.0.10467 on Windows 11 has bad codecs](https://forums.plex.tv/t/ver-1-43-0-10467-on-windows-11-has-bad-codecs/935854)
**Author:** [@gavinman](https://forums.plex.tv/u/gavinman)\ **Replies:** 5\ **Last updated:** [January 29, 2026, 7:33pm UTC](https://forums.plex.tv/t/ver-1-43-0-10467-on-windows-11-has-bad-codecs/935854 "2026-01-29T19:33:48Z")
Server Version#:1.43.0.10467 I’m running PMS on windows 11 and after the update to Version#:1.43.0.10467, several codecs failed to load because they violate windows 11 smart app control policy because they have invalid … --- ## [Win 11 Pro Smart App Control blocking all the Plex Codecs](https://forums.plex.tv/t/win-11-pro-smart-app-control-blocking-all-the-plex-codecs/935882)
**Author:** [@\_brett](https://forums.plex.tv/u/_brett)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 7:30pm UTC](https://forums.plex.tv/t/win-11-pro-smart-app-control-blocking-all-the-plex-codecs/935882 "2026-01-29T19:30:34Z")
Win 11 Pro Smart App Control blocking all the Plex Codecs Server Version#: 1.43.0.10467 Just updated Plex Server to 1.43.0.10467 and suddenly Windows 11 Pro 26200.7628 Smart App Control is blocking all of the codecs, m… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=81) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=83)