# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=84 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 85 --- ## [Plex Media Server - Can't Install (Uninstall String)](https://forums.plex.tv/t/plex-media-server-cant-install-uninstall-string/935764)
**Author:** [@joshj582](https://forums.plex.tv/u/joshj582)\ **Replies:** 0\ **Last updated:** [January 26, 2026, 12:14am UTC](https://forums.plex.tv/t/plex-media-server-cant-install-uninstall-string/935764 "2026-01-26T00:14:18Z")
Hi there, I was attempting to update my Plex Server, but it wasn’t working. I thought I would uninstall the Plex Media Server from my computer (Windows 11) and reinstall it. When I try to reinstall, however, I get the … --- ## [Metadata mismatch from TheTVDB for RiffTrax](https://forums.plex.tv/t/metadata-mismatch-from-thetvdb-for-rifftrax/935330)
**Author:** [@whypick1](https://forums.plex.tv/u/whypick1)\ **Replies:** 8\ **Last updated:** [January 25, 2026, 11:52pm UTC](https://forums.plex.tv/t/metadata-mismatch-from-thetvdb-for-rifftrax/935330 "2026-01-25T23:52:23Z")
Server Version#: 1.42.10156 Have a library on my server for just RiffTrax, setup as a TV library and using TheTVDB ordering. 2-3 days ago there were some “new” unwatched episodes, which is odd since I had everything wat… --- ## [Files Unavailable to play, but they exist and are seen in Get Info](https://forums.plex.tv/t/files-unavailable-to-play-but-they-exist-and-are-seen-in-get-info/934459)
**Author:** [@jjknappster](https://forums.plex.tv/u/jjknappster)\ **Replies:** 9\ **Last updated:** [January 25, 2026, 6:16pm UTC](https://forums.plex.tv/t/files-unavailable-to-play-but-they-exist-and-are-seen-in-get-info/934459 "2026-01-25T18:16:37Z")
Server Version#: 1.42.2.10156-720010156 Player Version#:Version 4.147.1 Synology NAS I have researched the Forum posts and checked the permissions. I’ve restarted the service. What am I missing? \ **Author:** [@johne\_jellenberger\_org](https://forums.plex.tv/u/johne_jellenberger_org)\ **Replies:** 10\ **Last updated:** [January 25, 2026, 12:25pm UTC](https://forums.plex.tv/t/yet-another-how-do-i-force-and-unlisted-file-to-show/935728 "2026-01-25T12:25:03Z") There are a number of us who are Plex because Synology closed down their video server software. One of the things that I miss is the ability to add files that aren’t found automatically. I am constantly facing the issu… --- ## [Plex on ubuntu not Claiming with hardware upgrade](https://forums.plex.tv/t/plex-on-ubuntu-not-claiming-with-hardware-upgrade/935741)
**Author:** [@porte7](https://forums.plex.tv/u/porte7)\ **Replies:** 1\ **Last updated:** [January 25, 2026, 5:10am UTC](https://forums.plex.tv/t/plex-on-ubuntu-not-claiming-with-hardware-upgrade/935741 "2026-01-25T05:10:58Z")
Hello, I’ve been experiencing an issue where my Plex Media Server refuses to claim, even after following the usual troubleshooting steps. I have a NUC running Ubuntu, and I installed Plex via Snap. Despite several attemp… --- ## [Remote access help on fresh install of plex on a new pc, coming from an old pc](https://forums.plex.tv/t/remote-access-help-on-fresh-install-of-plex-on-a-new-pc-coming-from-an-old-pc/935738)
**Author:** [@TheBird](https://forums.plex.tv/u/TheBird)\ **Replies:** 1\ **Last updated:** [January 25, 2026, 4:23am UTC](https://forums.plex.tv/t/remote-access-help-on-fresh-install-of-plex-on-a-new-pc-coming-from-an-old-pc/935738 "2026-01-25T04:23:52Z")
Server Version#: Version 1.42.2.10156 Player Version#: Version 4.157.0 \ I have an existing plex server on a windows… --- ## [Poster language priority ignored (fr-CA) on version 1.42.2](https://forums.plex.tv/t/poster-language-priority-ignored-fr-ca-on-version-1-42-2/935742)
**Author:** [@oliviercourchesne](https://forums.plex.tv/u/oliviercourchesne)\ **Replies:** 0\ **Last updated:** [January 25, 2026, 4:09am UTC](https://forums.plex.tv/t/poster-language-priority-ignored-fr-ca-on-version-1-42-2/935742 "2026-01-25T04:09:23Z")
Hi, I’m using PMS 1.42.2.10156. My library is correctly set to French (Canada) and Country to Canada. However, for all new movies, Plex picks the English posters by default instead of the available fr-CA posters on TMDB.… --- ## [Cant add my libraries](https://forums.plex.tv/t/cant-add-my-libraries/935735)
**Author:** [@socialsmile](https://forums.plex.tv/u/socialsmile)\ **Replies:** 7\ **Last updated:** [January 25, 2026, 2:06am UTC](https://forums.plex.tv/t/cant-add-my-libraries/935735 "2026-01-25T02:06:12Z")
Just curious if anyone had this issue, i recently deleted my libraries that i share, and now i cant add my media anymore in the settings it takes me to the download page --- ## [Downloading doesn't work still](https://forums.plex.tv/t/downloading-doesnt-work-still/935726)
**Author:** [@Ahchuu](https://forums.plex.tv/u/Ahchuu)\ **Replies:** 6\ **Last updated:** [January 25, 2026, 12:31am UTC](https://forums.plex.tv/t/downloading-doesnt-work-still/935726 "2026-01-25T00:31:08Z")
Once again I am about to board a flight and the download feature doesn’t work. This has never worked correctly. How is this feature still so awful after all these years? I don’t understand how streaming works so well, b… --- ## [4K files play but 1080 File have Performance Issues](https://forums.plex.tv/t/4k-files-play-but-1080-file-have-performance-issues/935537)
**Author:** [@cmonache](https://forums.plex.tv/u/cmonache)\ **Replies:** 6\ **Last updated:** [January 24, 2026, 10:58pm UTC](https://forums.plex.tv/t/4k-files-play-but-1080-file-have-performance-issues/935537 "2026-01-24T22:58:30Z")
Server Version#: 1.42.2.10156 Player Version#: I have been trying to troubleshoot this issue since before 2020. My movie library is stored as 1080p MP4 files, and I’ve included the relevant XML below. When I attempt t… --- ## [Plex Server Updates New Content Library](https://forums.plex.tv/t/plex-server-updates-new-content-library/935435)
**Author:** [@Massimiliano54](https://forums.plex.tv/u/Massimiliano54)\ **Replies:** 39\ **Last updated:** [January 24, 2026, 3:38pm UTC](https://forums.plex.tv/t/plex-server-updates-new-content-library/935435 "2026-01-24T15:38:43Z")
Server Version#: Player Version#: \ I installed Plex Server on Ubuntu Server on a Mini PC NUC with the contents on a… --- ## [My server says The server "EX4100" is unreachable](https://forums.plex.tv/t/my-server-says-the-server-ex4100-is-unreachable/935720)
**Author:** [@kiwikane](https://forums.plex.tv/u/kiwikane)\ **Replies:** 2\ **Last updated:** [January 24, 2026, 2:22pm UTC](https://forums.plex.tv/t/my-server-says-the-server-ex4100-is-unreachable/935720 "2026-01-24T14:22:27Z")
Server Version#: 1.42.2.10156 Player Version#: 2026.0.0 \ I went to watch a movie on my plex and it said the server … --- ## [Re: remote server](https://forums.plex.tv/t/re-remote-server/935708)
**Author:** [@simi1947](https://forums.plex.tv/u/simi1947)\ **Replies:** 6\ **Last updated:** [January 24, 2026, 1:15pm UTC](https://forums.plex.tv/t/re-remote-server/935708 "2026-01-24T13:15:31Z")
Plex remote access works for awhile then drops - #9 by BigWheel Hi, Remote Server has dropped out. I’ve tried restarting PLEX, adding manual port but it just keeps dropping. I’ve been using PLEX for years quite successfu… --- ## [Webhook Wish List](https://forums.plex.tv/t/webhook-wish-list/935727)
**Author:** [@cersostv](https://forums.plex.tv/u/cersostv)\ **Replies:** 0\ **Last updated:** [January 24, 2026, 9:56am UTC](https://forums.plex.tv/t/webhook-wish-list/935727 "2026-01-24T09:56:29Z")
Please make media.deleted a logged event. Thanks. --- ## [Wrong metadata for postman pat](https://forums.plex.tv/t/wrong-metadata-for-postman-pat/935725)
**Author:** [@Tvfan567](https://forums.plex.tv/u/Tvfan567)\ **Replies:** 4\ **Last updated:** [January 24, 2026, 9:37am UTC](https://forums.plex.tv/t/wrong-metadata-for-postman-pat/935725 "2026-01-24T09:37:30Z")
Hello, I can’t figure this metadata issue out, can someone please help. I have a TV show called Postman Pat (1981). I have the ordering set to thetvdb aired date. All my files follow this convention and are named correc… --- ## [TV: Plex will not add/recognize TV show despite hint to TVDB](https://forums.plex.tv/t/tv-plex-will-not-add-recognize-tv-show-despite-hint-to-tvdb/935716)
**Author:** [@Greggersp](https://forums.plex.tv/u/Greggersp)\ **Replies:** 10\ **Last updated:** [January 24, 2026, 8:10am UTC](https://forums.plex.tv/t/tv-plex-will-not-add-recognize-tv-show-despite-hint-to-tvdb/935716 "2026-01-24T08:10:56Z")
Server Version#: 4.147.1 / 1.42.2.10156-720010156 Player Version#: N/A \ One specific TV show that I have added to m… --- ## [Troubleshooting - Download Logs Fails - 500 Internal Server Error](https://forums.plex.tv/t/troubleshooting-download-logs-fails-500-internal-server-error/935711)
**Author:** [@Tvfan567](https://forums.plex.tv/u/Tvfan567)\ **Replies:** 6\ **Last updated:** [January 24, 2026, 7:39am UTC](https://forums.plex.tv/t/troubleshooting-download-logs-fails-500-internal-server-error/935711 "2026-01-24T07:39:15Z")
Server Version#: 1.43.0.10389 (Docker container on Unraid using a well known template) Player Version#: 4.156.0 Hello, I have an issue with my Plex server where the transcoder seems to fail every week or two, this is … --- ## [How to prefer audio transcoding to AC3 instead of AAC?](https://forums.plex.tv/t/how-to-prefer-audio-transcoding-to-ac3-instead-of-aac/935699)
**Author:** [@robertsig](https://forums.plex.tv/u/robertsig)\ **Replies:** 4\ **Last updated:** [January 24, 2026, 3:46am UTC](https://forums.plex.tv/t/how-to-prefer-audio-transcoding-to-ac3-instead-of-aac/935699 "2026-01-24T03:46:03Z")
This has been going on since the beginning of time, so it’s not a new bug… Is there a way to make Plex transcode audio to AC3 instead of AAC? For example, I have a file with EAC3 5.1 and the Roku box + TV uses the TV s… --- ## [FYI-Plex and Terra-Master Installing unauthorized Beta version during OS upgrade](https://forums.plex.tv/t/fyi-plex-and-terra-master-installing-unauthorized-beta-version-during-os-upgrade/935712)
**Author:** [@Sneller61](https://forums.plex.tv/u/Sneller61)\ **Replies:** 0\ **Last updated:** [January 23, 2026, 9:29pm UTC](https://forums.plex.tv/t/fyi-plex-and-terra-master-installing-unauthorized-beta-version-during-os-upgrade/935712 "2026-01-23T21:29:27Z")
I upgraded my TM F4-424 PRO from TOS 5.1.145 to TOS 6.0.794. Through no actions on my own, Plex was changed from the last official release(1.42.2.10156) to a BETA VERSION(1.43.0.10389). As a result Plex won’t enable and… --- ## [Use the provided application install path to install Plex on Terramaster and not /Volume1](https://forums.plex.tv/t/use-the-provided-application-install-path-to-install-plex-on-terramaster-and-not-volume1/934855)
**Author:** [@rigveda](https://forums.plex.tv/u/rigveda)\ **Replies:** 4\ **Last updated:** [January 23, 2026, 5:11pm UTC](https://forums.plex.tv/t/use-the-provided-application-install-path-to-install-plex-on-terramaster-and-not-volume1/934855 "2026-01-23T17:11:42Z")
Server Version#: Latest (Not relevant) Player Version#:Latest (Not relevant) NAS: Terramaster - Model: F5-221 TOS Version: 7.0.0309 Feature Request: Allow Applications to Fully Honor User-Selected Installation Volume… --- ## [Plex not restarting when Qnap restarts after power outage (system not properly shutdown)](https://forums.plex.tv/t/plex-not-restarting-when-qnap-restarts-after-power-outage-system-not-properly-shutdown/935676)
**Author:** [@pizza-family](https://forums.plex.tv/u/pizza-family)\ **Replies:** 3\ **Last updated:** [January 23, 2026, 4:57pm UTC](https://forums.plex.tv/t/plex-not-restarting-when-qnap-restarts-after-power-outage-system-not-properly-shutdown/935676 "2026-01-23T16:57:26Z")
Server Version#:1.42.2 QTS-264 - QTS Version 5.2.7.3297 Since I first installed Plex server on my QNAP QTS-264 (some years ago) I experienced that whenever there is a power outage and then power comes back, my Qnap res… --- ## [Library update](https://forums.plex.tv/t/library-update/935666)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 8\ **Last updated:** [January 23, 2026, 4:50pm UTC](https://forums.plex.tv/t/library-update/935666 "2026-01-23T16:50:15Z")
what does it take to get the library updated after copying new tv show to the library? I copy some new shows. Then tell it to scan the library and the new shows don’t show up. --- ## [Hardware Transcoding Fails Only for 4K on TruNAS (Worked on Ubuntu)](https://forums.plex.tv/t/hardware-transcoding-fails-only-for-4k-on-trunas-worked-on-ubuntu/933779)
**Author:** [@Kamshaft](https://forums.plex.tv/u/Kamshaft)\ **Replies:** 1\ **Last updated:** [January 23, 2026, 6:35am UTC](https://forums.plex.tv/t/hardware-transcoding-fails-only-for-4k-on-trunas-worked-on-ubuntu/933779 "2026-01-23T06:35:50Z")
Server Version#:1.42.2.10156 I’ve recently upgraded, on the exact same hardware from Ubuntu 24.04 (Bare metal install) to TruNAS Community (Container). Alder Lake CPU (12th gen) with Quicksync, no GPU My versions of … --- ## [Plex server unreachable](https://forums.plex.tv/t/plex-server-unreachable/935484)
**Author:** [@ExHongKonger](https://forums.plex.tv/u/ExHongKonger)\ **Replies:** 23\ **Last updated:** [January 23, 2026, 1:10am UTC](https://forums.plex.tv/t/plex-server-unreachable/935484 "2026-01-23T01:10:14Z")
Server Version#: Plex Media Server for Linux v.1.43.0.10389-8be686aa6 Player Version#: 4.156.0 Plex has been running fine on my Ubuntu for about a year now. However, within the last couple of weeks I keep getting erro… --- ## [Plex Server - "Not Authorized" "Something went wrong"](https://forums.plex.tv/t/plex-server-not-authorized-something-went-wrong/935121)
**Author:** [@Larb](https://forums.plex.tv/u/Larb)\ **Replies:** 28\ **Last updated:** [January 23, 2026, 12:48am UTC](https://forums.plex.tv/t/plex-server-not-authorized-something-went-wrong/935121 "2026-01-23T00:48:05Z")
Server Version#:1.42.2.10156 Player Version#:N/A Been beating my head on this for days (months really). I cannot get PLEX to work on my new server. Even our friend ChatGPT keeps sending me in circles. It just seems … --- ## [How to move Plex away fom port 32400?](https://forums.plex.tv/t/how-to-move-plex-away-fom-port-32400/935687)
**Author:** [@puma99dk](https://forums.plex.tv/u/puma99dk)\ **Replies:** 1\ **Last updated:** [January 23, 2026, 12:10am UTC](https://forums.plex.tv/t/how-to-move-plex-away-fom-port-32400/935687 "2026-01-23T00:10:40Z")
Server Version#: 1.42.2.110156 Player Version#: 1.112.0.359-0d79a49f I am trying to move Plex away from the default port 32400 to have more options on wireguard vpn tunneling but every time I go into Settings–\>Remote A… --- ## [Plexamp: suddenly says all tracks are missing (they're not). Plex videos work fine](https://forums.plex.tv/t/plexamp-suddenly-says-all-tracks-are-missing-theyre-not-plex-videos-work-fine/935683)
**Author:** [@topherth7](https://forums.plex.tv/u/topherth7)\ **Replies:** 0\ **Last updated:** [January 22, 2026, 8:54pm UTC](https://forums.plex.tv/t/plexamp-suddenly-says-all-tracks-are-missing-theyre-not-plex-videos-work-fine/935683 "2026-01-22T20:54:40Z")
Plexamp Version#: v4 12.4 For the last 24 hours-ish, Plexamp (and Music under Plex on my TV) has stopped working entirely. I’ve tested the app on a Pixel phone, iMac desktop, Samsung TV, and Sony mp3 player. The error m… --- ## [File Naming](https://forums.plex.tv/t/file-naming/935680)
**Author:** [@jklark](https://forums.plex.tv/u/jklark)\ **Replies:** 4\ **Last updated:** [January 22, 2026, 8:45pm UTC](https://forums.plex.tv/t/file-naming/935680 "2026-01-22T20:45:36Z")
My plex server works great with movies but for the life of me I can’t seem to work out naming conventions for TV no matter how hard I try, below is my file structure if someone can provide feedback as to what I’m doing w… --- ## [Plex TVDB Episodes Does Not Match DVD Episodes](https://forums.plex.tv/t/plex-tvdb-episodes-does-not-match-dvd-episodes/935673)
**Author:** [@ralexlaptop](https://forums.plex.tv/u/ralexlaptop)\ **Replies:** 5\ **Last updated:** [January 22, 2026, 7:23pm UTC](https://forums.plex.tv/t/plex-tvdb-episodes-does-not-match-dvd-episodes/935673 "2026-01-22T19:23:36Z")
@OttoKerner @napolij How do you manage your TV Show library for A TV Show that doesn’t have a matching database? Specific example: Arrow → Season 4 → Episode 8. My DVD splits Episode 8 into two episodes (8a and 8b). … --- ## [Live TV Rewind feature, where does it record?](https://forums.plex.tv/t/live-tv-rewind-feature-where-does-it-record/935674)
**Author:** [@JimBurlison](https://forums.plex.tv/u/JimBurlison)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 12:11pm UTC](https://forums.plex.tv/t/live-tv-rewind-feature-where-does-it-record/935674 "2026-01-22T12:11:52Z")
Server Version#: 4.147.1 Player Version#: Web Hi Everyone! Quick question about playback. So I have a NAS for my media storage and thats where I have my DVR writing to. I see whenever someone is watching live tv there… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=83) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=85)