# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=85 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 86 --- ## [Plex not restarting when Qnap restarts after power outage (system not properly shutdown)](https://forums.plex.tv/t/plex-not-restarting-when-qnap-restarts-after-power-outage-system-not-properly-shutdown/935676)
**Author:** [@pizza-family](https://forums.plex.tv/u/pizza-family)\ **Replies:** 3\ **Last updated:** [January 23, 2026, 4:57pm UTC](https://forums.plex.tv/t/plex-not-restarting-when-qnap-restarts-after-power-outage-system-not-properly-shutdown/935676 "2026-01-23T16:57:26Z")
Server Version#:1.42.2 QTS-264 - QTS Version 5.2.7.3297 Since I first installed Plex server on my QNAP QTS-264 (some years ago) I experienced that whenever there is a power outage and then power comes back, my Qnap res… --- ## [Library update](https://forums.plex.tv/t/library-update/935666)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 8\ **Last updated:** [January 23, 2026, 4:50pm UTC](https://forums.plex.tv/t/library-update/935666 "2026-01-23T16:50:15Z")
what does it take to get the library updated after copying new tv show to the library? I copy some new shows. Then tell it to scan the library and the new shows don’t show up. --- ## [Hardware Transcoding Fails Only for 4K on TruNAS (Worked on Ubuntu)](https://forums.plex.tv/t/hardware-transcoding-fails-only-for-4k-on-trunas-worked-on-ubuntu/933779)
**Author:** [@Kamshaft](https://forums.plex.tv/u/Kamshaft)\ **Replies:** 1\ **Last updated:** [January 23, 2026, 6:35am UTC](https://forums.plex.tv/t/hardware-transcoding-fails-only-for-4k-on-trunas-worked-on-ubuntu/933779 "2026-01-23T06:35:50Z")
Server Version#:1.42.2.10156 I’ve recently upgraded, on the exact same hardware from Ubuntu 24.04 (Bare metal install) to TruNAS Community (Container). Alder Lake CPU (12th gen) with Quicksync, no GPU My versions of … --- ## [Plex server unreachable](https://forums.plex.tv/t/plex-server-unreachable/935484)
**Author:** [@ExHongKonger](https://forums.plex.tv/u/ExHongKonger)\ **Replies:** 23\ **Last updated:** [January 23, 2026, 1:10am UTC](https://forums.plex.tv/t/plex-server-unreachable/935484 "2026-01-23T01:10:14Z")
Server Version#: Plex Media Server for Linux v.1.43.0.10389-8be686aa6 Player Version#: 4.156.0 Plex has been running fine on my Ubuntu for about a year now. However, within the last couple of weeks I keep getting erro… --- ## [Plex Server - "Not Authorized" "Something went wrong"](https://forums.plex.tv/t/plex-server-not-authorized-something-went-wrong/935121)
**Author:** [@Larb](https://forums.plex.tv/u/Larb)\ **Replies:** 28\ **Last updated:** [January 23, 2026, 12:48am UTC](https://forums.plex.tv/t/plex-server-not-authorized-something-went-wrong/935121 "2026-01-23T00:48:05Z")
Server Version#:1.42.2.10156 Player Version#:N/A Been beating my head on this for days (months really). I cannot get PLEX to work on my new server. Even our friend ChatGPT keeps sending me in circles. It just seems … --- ## [How to move Plex away fom port 32400?](https://forums.plex.tv/t/how-to-move-plex-away-fom-port-32400/935687)
**Author:** [@puma99dk](https://forums.plex.tv/u/puma99dk)\ **Replies:** 1\ **Last updated:** [January 23, 2026, 12:10am UTC](https://forums.plex.tv/t/how-to-move-plex-away-fom-port-32400/935687 "2026-01-23T00:10:40Z")
Server Version#: 1.42.2.110156 Player Version#: 1.112.0.359-0d79a49f I am trying to move Plex away from the default port 32400 to have more options on wireguard vpn tunneling but every time I go into Settings–\>Remote A… --- ## [Plexamp: suddenly says all tracks are missing (they're not). Plex videos work fine](https://forums.plex.tv/t/plexamp-suddenly-says-all-tracks-are-missing-theyre-not-plex-videos-work-fine/935683)
**Author:** [@topherth7](https://forums.plex.tv/u/topherth7)\ **Replies:** 0\ **Last updated:** [January 22, 2026, 8:54pm UTC](https://forums.plex.tv/t/plexamp-suddenly-says-all-tracks-are-missing-theyre-not-plex-videos-work-fine/935683 "2026-01-22T20:54:40Z")
Plexamp Version#: v4 12.4 For the last 24 hours-ish, Plexamp (and Music under Plex on my TV) has stopped working entirely. I’ve tested the app on a Pixel phone, iMac desktop, Samsung TV, and Sony mp3 player. The error m… --- ## [File Naming](https://forums.plex.tv/t/file-naming/935680)
**Author:** [@jklark](https://forums.plex.tv/u/jklark)\ **Replies:** 4\ **Last updated:** [January 22, 2026, 8:45pm UTC](https://forums.plex.tv/t/file-naming/935680 "2026-01-22T20:45:36Z")
My plex server works great with movies but for the life of me I can’t seem to work out naming conventions for TV no matter how hard I try, below is my file structure if someone can provide feedback as to what I’m doing w… --- ## [Plex TVDB Episodes Does Not Match DVD Episodes](https://forums.plex.tv/t/plex-tvdb-episodes-does-not-match-dvd-episodes/935673)
**Author:** [@ralexlaptop](https://forums.plex.tv/u/ralexlaptop)\ **Replies:** 5\ **Last updated:** [January 22, 2026, 7:23pm UTC](https://forums.plex.tv/t/plex-tvdb-episodes-does-not-match-dvd-episodes/935673 "2026-01-22T19:23:36Z")
@OttoKerner @napolij How do you manage your TV Show library for A TV Show that doesn’t have a matching database? Specific example: Arrow → Season 4 → Episode 8. My DVD splits Episode 8 into two episodes (8a and 8b). … --- ## [Live TV Rewind feature, where does it record?](https://forums.plex.tv/t/live-tv-rewind-feature-where-does-it-record/935674)
**Author:** [@JimBurlison](https://forums.plex.tv/u/JimBurlison)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 12:11pm UTC](https://forums.plex.tv/t/live-tv-rewind-feature-where-does-it-record/935674 "2026-01-22T12:11:52Z")
Server Version#: 4.147.1 Player Version#: Web Hi Everyone! Quick question about playback. So I have a NAS for my media storage and thats where I have my DVR writing to. I see whenever someone is watching live tv there… --- ## [What is the best way to fix comma separated artist names for a huge library?](https://forums.plex.tv/t/what-is-the-best-way-to-fix-comma-separated-artist-names-for-a-huge-library/933980)
**Author:** [@littlesudo](https://forums.plex.tv/u/littlesudo)\ **Replies:** 3\ **Last updated:** [January 22, 2026, 11:15am UTC](https://forums.plex.tv/t/what-is-the-best-way-to-fix-comma-separated-artist-names-for-a-huge-library/933980 "2026-01-22T11:15:03Z")
Server Version#: 1.43.0.10346 Player Version#: 4.156.0 I am in the process of trying to add over a thousand artists to my music library. I thought that I had the metadata formatted in the best way possible, only to rea… --- ## [Server Won’t Start!](https://forums.plex.tv/t/server-won-t-start/935608)
**Author:** [@oneblessedguy](https://forums.plex.tv/u/oneblessedguy)\ **Replies:** 7\ **Last updated:** [January 22, 2026, 5:43am UTC](https://forums.plex.tv/t/server-won-t-start/935608 "2026-01-22T05:43:45Z")
Server Version#:1.42 Player Version#: \ Hello! I went to my server just now and the computer crashed. I brought it … --- ## [Restoring PMS on a QNAP NAS](https://forums.plex.tv/t/restoring-pms-on-a-qnap-nas/935574)
**Author:** [@adampk17](https://forums.plex.tv/u/adampk17)\ **Replies:** 26\ **Last updated:** [January 22, 2026, 4:47am UTC](https://forums.plex.tv/t/restoring-pms-on-a-qnap-nas/935574 "2026-01-22T04:47:06Z")
Server Version#: 1.42.2.10156 Player Version#: N/A I reinitialized my QNAP TVS-882 for reasons. Before I did this I verified that I had backups of the Plex database(s) - this was honestly all I thought I’d need - but f… --- ## [Roseanne (1988) series synopsis is inappropriate (Plex Series metadata)](https://forums.plex.tv/t/roseanne-1988-series-synopsis-is-inappropriate-plex-series-metadata/935667)
**Author:** [@hungrycat](https://forums.plex.tv/u/hungrycat)\ **Replies:** 2\ **Last updated:** [January 22, 2026, 2:43am UTC](https://forums.plex.tv/t/roseanne-1988-series-synopsis-is-inappropriate-plex-series-metadata/935667 "2026-01-22T02:43:57Z")
The Roseanne (1988) original series and revival are combined into a single series across all metadata sources (TVDB, TMDB, IMDb). The synopsis that has been selected for the Plex Series agent comes from IMDb and is argua… --- ## [Conversion and transcoder failed on Apple TV but works on Roku and LG TV](https://forums.plex.tv/t/conversion-and-transcoder-failed-on-apple-tv-but-works-on-roku-and-lg-tv/935299)
**Author:** [@al2teach](https://forums.plex.tv/u/al2teach)\ **Replies:** 1\ **Last updated:** [January 21, 2026, 11:39pm UTC](https://forums.plex.tv/t/conversion-and-transcoder-failed-on-apple-tv-but-works-on-roku-and-lg-tv/935299 "2026-01-21T23:39:33Z")
Server Version#:1.42.2.10156 Player Version#: \ All works normal using the app on the LG TV and using the ROKU. Appl… --- ## [DSM 7.3.2 and Plex not finding any Media Files](https://forums.plex.tv/t/dsm-7-3-2-and-plex-not-finding-any-media-files/935657)
**Author:** [@Moccafix](https://forums.plex.tv/u/Moccafix)\ **Replies:** 1\ **Last updated:** [January 21, 2026, 10:44pm UTC](https://forums.plex.tv/t/dsm-7-3-2-and-plex-not-finding-any-media-files/935657 "2026-01-21T22:44:07Z")
Server Version#: DSM 7.3.2 Player Version#: 1.41.5.9626 Since I updated my DSM to Version 7.3.2 Plex is not working. That means that in the mediathek i am not able to find some folders in the “volume1” folder (see pic … --- ## [High CPU usage despite having discrete GPU for transcoding](https://forums.plex.tv/t/high-cpu-usage-despite-having-discrete-gpu-for-transcoding/935607)
**Author:** [@omaximov](https://forums.plex.tv/u/omaximov)\ **Replies:** 6\ **Last updated:** [January 21, 2026, 10:28pm UTC](https://forums.plex.tv/t/high-cpu-usage-despite-having-discrete-gpu-for-transcoding/935607 "2026-01-21T22:28:11Z")
I’m running the official docker container for plex. I have a discrete gpu (intel arc a380) and an i5-10400 CPU (it does have a built in GPU on that model). Plex is configured to hardware transcode using the discrete GPU. … --- ## [PMS Crash? But PMS Still Running. Failing to Connect](https://forums.plex.tv/t/pms-crash-but-pms-still-running-failing-to-connect/935563)
**Author:** [@RepubliCommando](https://forums.plex.tv/u/RepubliCommando)\ **Replies:** 4\ **Last updated:** [January 21, 2026, 8:07pm UTC](https://forums.plex.tv/t/pms-crash-but-pms-still-running-failing-to-connect/935563 "2026-01-21T20:07:21Z")
Server Version#: 1.42.2.10156 So this issue seems to have been a plague inside of Plex Media Server for quite some time. I’m sure many people can relate. I will get a message from a friend “Hey your server is down, or… --- ## [Can only get INDIRECT connection](https://forums.plex.tv/t/can-only-get-indirect-connection/935652)
**Author:** [@edluff](https://forums.plex.tv/u/edluff)\ **Replies:** 1\ **Last updated:** [January 21, 2026, 5:55pm UTC](https://forums.plex.tv/t/can-only-get-indirect-connection/935652 "2026-01-21T17:55:48Z")
Hi, after my ISP connected my modem to a new account, the external access to my server isn’t working. They can only get INDIRECT connection.. I think I tried everything and the last bits of my hair are now gone… --- ## [Movies on TV are much lighter than on the computer](https://forums.plex.tv/t/movies-on-tv-are-much-lighter-than-on-the-computer/935649)
**Author:** [@Daantje266](https://forums.plex.tv/u/Daantje266)\ **Replies:** 4\ **Last updated:** [January 21, 2026, 4:12pm UTC](https://forums.plex.tv/t/movies-on-tv-are-much-lighter-than-on-the-computer/935649 "2026-01-21T16:12:53Z")
I have several films that are normal color or sometimes a bit darker on the computer (played with VLC), but when I watch the same film on the TV with Plex, the image is very light. Is this something in the film that the … --- ## [Unable to see shared libaries on managed accounts or plextv accounts](https://forums.plex.tv/t/unable-to-see-shared-libaries-on-managed-accounts-or-plextv-accounts/935513)
**Author:** [@user1453](https://forums.plex.tv/u/user1453)\ **Replies:** 3\ **Last updated:** [January 21, 2026, 2:37pm UTC](https://forums.plex.tv/t/unable-to-see-shared-libaries-on-managed-accounts-or-plextv-accounts/935513 "2026-01-21T14:37:44Z")
Server Version#:1.41.7.9823 Player Version#:4.146.0 I have a guest staying with me for the next 6 months and would like to share my plex setup with him whilst he stays with me. I am a lifetime plex plass member. I ha… --- ## [Subtitles not working with TV Show extras?](https://forums.plex.tv/t/subtitles-not-working-with-tv-show-extras/935601)
**Author:** [@DryLightning](https://forums.plex.tv/u/DryLightning)\ **Replies:** 8\ **Last updated:** [January 21, 2026, 8:13am UTC](https://forums.plex.tv/t/subtitles-not-working-with-tv-show-extras/935601 "2026-01-21T08:13:35Z")
Hi all! I’m trying to get subtitles working with TV show extras? From reading here, i know support is limited on some platforms, but I can’t get it to work with my android smart tv, web browser, or android phone. At firs… --- ## [Plex no longer adds new media to library](https://forums.plex.tv/t/plex-no-longer-adds-new-media-to-library/935635)
**Author:** [@cameronjaffrey](https://forums.plex.tv/u/cameronjaffrey)\ **Replies:** 3\ **Last updated:** [January 21, 2026, 1:49am UTC](https://forums.plex.tv/t/plex-no-longer-adds-new-media-to-library/935635 "2026-01-21T01:49:48Z")
Server Version#: 1.42.2.10156 Player Version#: 1.112.0.359-0d79a49f I’ve been using Plex in an unRAID docker for the last year - all working fine. A few days ago i decided to add my family photos to plex. There are 80… --- ## [Music library weird behavior](https://forums.plex.tv/t/music-library-weird-behavior/935625)
**Author:** [@calvaryss\_comcast\_net](https://forums.plex.tv/u/calvaryss_comcast_net)\ **Replies:** 2\ **Last updated:** [January 21, 2026, 12:33am UTC](https://forums.plex.tv/t/music-library-weird-behavior/935625 "2026-01-21T00:33:37Z")
Sometime in the last two weeks, my music library started having issues. I’ve listed them separately, and any help you can provide would be appreciated. First: I have restarted the Plex server multiple times and restarte… --- ## [Plex serve claim wont work](https://forums.plex.tv/t/plex-serve-claim-wont-work/935632)
**Author:** [@kingham94](https://forums.plex.tv/u/kingham94)\ **Replies:** 1\ **Last updated:** [January 21, 2026, 12:31am UTC](https://forums.plex.tv/t/plex-serve-claim-wont-work/935632 "2026-01-21T00:31:18Z")
hi i had a question has wondering when i try to claim the svere it keeps saying no and keeps saying in the logs error dowload url https://plex.tv/updater/products/5/check.xml?build=linux-aarch64&channel=16&distribution=d… --- ## [Unable to connect to server WebUI via IP, and logs show constant crashing](https://forums.plex.tv/t/unable-to-connect-to-server-webui-via-ip-and-logs-show-constant-crashing/935618)
**Author:** [@portla47](https://forums.plex.tv/u/portla47)\ **Replies:** 1\ **Last updated:** [January 20, 2026, 11:45pm UTC](https://forums.plex.tv/t/unable-to-connect-to-server-webui-via-ip-and-logs-show-constant-crashing/935618 "2026-01-20T23:45:38Z")
Server Version#:1.42.2.10156 Player Version#: \ This morning woke up to my Plex media server on UnRaid not working, … --- ## [Remote access drops](https://forums.plex.tv/t/remote-access-drops/935623)
**Author:** [@pfur8](https://forums.plex.tv/u/pfur8)\ **Replies:** 1\ **Last updated:** [January 20, 2026, 8:37pm UTC](https://forums.plex.tv/t/remote-access-drops/935623 "2026-01-20T20:37:59Z")
trying to figure out how to correct a problem. after plex had the update with the plex passes with friends now paying for plex my sever remote access is having constant drops. go to be something on your end. ive did p… --- ## [VC-1 format](https://forums.plex.tv/t/vc-1-format/935488)
**Author:** [@Rickt1962](https://forums.plex.tv/u/Rickt1962)\ **Replies:** 2\ **Last updated:** [January 20, 2026, 4:07pm UTC](https://forums.plex.tv/t/vc-1-format/935488 "2026-01-20T16:07:17Z")
Server Version#:Windows 11 Pro beta Player Version#: Google Streaming 4K Intel hardware has generally removed hardware support for the VC-1 format, specifically for decoding with Intel Quick Sync Video (QSV). While ol… --- ## [The Wolf of Wall Street link cannot be found on Plex](https://forums.plex.tv/t/the-wolf-of-wall-street-link-cannot-be-found-on-plex/935611)
**Author:** [@Daantje266](https://forums.plex.tv/u/Daantje266)\ **Replies:** 9\ **Last updated:** [January 20, 2026, 3:59pm UTC](https://forums.plex.tv/t/the-wolf-of-wall-street-link-cannot-be-found-on-plex/935611 "2026-01-20T15:59:39Z")
I have the movie The Wolf of Wall Street, but Plex can’t find a link to it. So I can add the description, the actors, etc. Does anyone know how I did this? --- ## [Dashboard top users stopped updating since Jan 1st](https://forums.plex.tv/t/dashboard-top-users-stopped-updating-since-jan-1st/935411)
**Author:** [@maxeroni76](https://forums.plex.tv/u/maxeroni76)\ **Replies:** 8\ **Last updated:** [January 20, 2026, 3:06pm UTC](https://forums.plex.tv/t/dashboard-top-users-stopped-updating-since-jan-1st/935411 "2026-01-20T15:06:56Z")
Anyone else experience this? Ever since january 1st, the top users on the dashboard stopped tracking, only showing data from 2025 Other sections below that (play history, top played) do update [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=84) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=86)