# Metadata & Adding Files

**URL:** https://forums.plex.tv/c/plex-media-server/metadata-adding-files/124.md?page=221

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**Page:** 222

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## [Synced music and metadata disappeared](https://forums.plex.tv/t/synced-music-and-metadata-disappeared/600841)

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**Author:** [@soloskywalker](https://forums.plex.tv/u/soloskywalker)\
**Replies:** 0\
**Last updated:** [June 7, 2020, 1:54pm UTC](https://forums.plex.tv/t/synced-music-and-metadata-disappeared/600841 "2020-06-07T13:54:41Z")

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So after spending hundreds of hours uploading posters and concert tickets/setlists for thousands of bootlegs and the rest of my music collection, all my posters and metadata have disappeared. I had thousands of songs sy…

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## [TheTVDB agent preferences (season sorting)](https://forums.plex.tv/t/thetvdb-agent-preferences-season-sorting/598820)

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**Author:** [@mechrekt\_gmail\_com](https://forums.plex.tv/u/mechrekt_gmail_com)\
**Replies:** 3\
**Last updated:** [June 7, 2020, 8:35am UTC](https://forums.plex.tv/t/thetvdb-agent-preferences-season-sorting/598820 "2020-06-07T08:35:15Z")

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Server Version#: 1.19.4.2893 Player Version#: 1.11.0.1215-1d8c460c Hi, is there a way to choose from “Aired Order” “DVD Order”, “Absolute Order” and so on instead using default sort? In particular, I’m having problem…

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## [Not auto-matching movies](https://forums.plex.tv/t/not-auto-matching-movies/600091)

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**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\
**Replies:** 24\
**Last updated:** [June 7, 2020, 6:53am UTC](https://forums.plex.tv/t/not-auto-matching-movies/600091 "2020-06-07T06:53:13Z")

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Server Version#: 1.19.5.2847 Player Version#: n/a I’ve noticed that during this past week, plex seems to have stopped matching ANY movies automatically and today it is not event DETECTING a new TV show I added. I want…

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## [Can't add new content, errors in Plex Media Scanner log](https://forums.plex.tv/t/cant-add-new-content-errors-in-plex-media-scanner-log/600485)

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**Author:** [@illmatikz](https://forums.plex.tv/u/illmatikz)\
**Replies:** 1\
**Last updated:** [June 6, 2020, 7:32pm UTC](https://forums.plex.tv/t/cant-add-new-content-errors-in-plex-media-scanner-log/600485 "2020-06-06T19:32:03Z")

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I added a large amount of content the other night. Today I realized that it only added 90% of it. Since then I’ve had issues adding any content. I tried restoring a DB from a few days ago, and now I’m missing all of the …

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## [All my custom images wont show anymore.. what have i done wrong?](https://forums.plex.tv/t/all-my-custom-images-wont-show-anymore-what-have-i-done-wrong/600115)

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**Author:** [@ebeuzel](https://forums.plex.tv/u/ebeuzel)\
**Replies:** 9\
**Last updated:** [June 6, 2020, 3:29pm UTC](https://forums.plex.tv/t/all-my-custom-images-wont-show-anymore-what-have-i-done-wrong/600115 "2020-06-06T15:29:36Z")

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Hi all, I’m new to plex server and just updated Plex on my NAS. I did have all my media with covers showing nicely, but since the update, the media is still there but no covers? my file is /media /program title …

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## [Naming glitch?](https://forums.plex.tv/t/naming-glitch/600194)

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**Author:** [@turtlejay](https://forums.plex.tv/u/turtlejay)\
**Replies:** 7\
**Last updated:** [June 6, 2020, 1:47am UTC](https://forums.plex.tv/t/naming-glitch/600194 "2020-06-06T01:47:26Z")

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In my library randomly movie names will show as how night at the museum does in the attached photo even though it is named properly via filebot using plex output. im not sure where plex even gets the filename from since …

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## [How to Share Music by Genre](https://forums.plex.tv/t/how-to-share-music-by-genre/599848)

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**Author:** [@The\_Shadraq](https://forums.plex.tv/u/The_Shadraq)\
**Replies:** 3\
**Last updated:** [June 6, 2020, 1:07am UTC](https://forums.plex.tv/t/how-to-share-music-by-genre/599848 "2020-06-06T01:07:32Z")

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Hi! I’m trying to whitelist some music for my kids by genre. Is there a way to do this? The only “sharing” option I’m seeing is by “label” and I can’t even find that in the artist edit settings. Any help would be apprec…

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## [Episode playing and labeling wrong](https://forums.plex.tv/t/episode-playing-and-labeling-wrong/600140)

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**Author:** [@Rjphllps7](https://forums.plex.tv/u/Rjphllps7)\
**Replies:** 3\
**Last updated:** [June 5, 2020, 11:57pm UTC](https://forums.plex.tv/t/episode-playing-and-labeling-wrong/600140 "2020-06-05T23:57:08Z")

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I need a little help, I will try to go into as much detail as possible. A friend gave me the entire series of Garfield and Friends and the episodes are 1 episode at a time but plex and filebot is trying to label them as…

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## [Live TV & DVR Icons not showing image](https://forums.plex.tv/t/live-tv-dvr-icons-not-showing-image/441271)

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**Author:** [@johnnyz](https://forums.plex.tv/u/johnnyz)\
**Replies:** 18\
**Last updated:** [June 4, 2020, 11:55pm UTC](https://forums.plex.tv/t/live-tv-dvr-icons-not-showing-image/441271 "2020-06-04T23:55:35Z")

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Server Version#: 1.16.3.1402 Player Version#: 3.104.2 I am just wondering why some of the icons on the Live TV & DVR menu never show up. This is consistent on all apps. This just started last month with one of the u…

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## [BUG (?): Genre links always forward to empty Artist genre filter](https://forums.plex.tv/t/bug-genre-links-always-forward-to-empty-artist-genre-filter/599735)

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**Author:** [@scztt](https://forums.plex.tv/u/scztt)\
**Replies:** 0\
**Last updated:** [June 4, 2020, 7:36pm UTC](https://forums.plex.tv/t/bug-genre-links-always-forward-to-empty-artist-genre-filter/599735 "2020-06-04T19:36:58Z")

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Server Version#: 1.11.0.1215-1d8c460c Player Version#: latest android/desktop/iOS/web Steps to reproduce (on my collection): (A - desktop/web) Navigate to an album has has genre metadata Click the “genre” link (uppe…

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## [Images not populating for Super WHY! using thetvdb agent](https://forums.plex.tv/t/images-not-populating-for-super-why-using-thetvdb-agent/599588)

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**Author:** [@ender2135](https://forums.plex.tv/u/ender2135)\
**Replies:** 0\
**Last updated:** [June 4, 2020, 11:24am UTC](https://forums.plex.tv/t/images-not-populating-for-super-why-using-thetvdb-agent/599588 "2020-06-04T11:24:13Z")

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When I try to sync the series Super WHY! (2007) the series information and episode metadata download but the Season and Series posters/artwork/backgrounds are not loading. Individual Episode screenshots appear to load w…

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## [Naming conventions for multiple languages in one series](https://forums.plex.tv/t/naming-conventions-for-multiple-languages-in-one-series/599113)

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**Author:** [@GetSchwifty](https://forums.plex.tv/u/GetSchwifty)\
**Replies:** 11\
**Last updated:** [June 4, 2020, 11:25am UTC](https://forums.plex.tv/t/naming-conventions-for-multiple-languages-in-one-series/599113 "2020-06-04T11:25:27Z")

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Server Version#: 1.19.4.2902 (Synology) Player Version#: 8.1.0.17967 (Android) Hello, I’m desperate.I Googled, read through tutorials and documentation and this forum, but I’m unable to crack this issue. I have a prec…

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## [Slow Download of Music Metadata](https://forums.plex.tv/t/slow-download-of-music-metadata/599586)

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**Author:** [@tippunmon\_oulook\_com](https://forums.plex.tv/u/tippunmon_oulook_com)\
**Replies:** 0\
**Last updated:** [June 4, 2020, 11:19am UTC](https://forums.plex.tv/t/slow-download-of-music-metadata/599586 "2020-06-04T11:19:40Z")

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Good Morning (here in UK); is there any particular reason, maintenance or whatever why my Plex Media Server is taking forever to refresh my Music library? Yesterday I added some folders of Bach music (119 cds worth) and …

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## [Moved and re-added a show, and many episodes are only identified by Date now](https://forums.plex.tv/t/moved-and-re-added-a-show-and-many-episodes-are-only-identified-by-date-now/596880)

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**Author:** [@ninnyjams](https://forums.plex.tv/u/ninnyjams)\
**Replies:** 10\
**Last updated:** [June 4, 2020, 5:31am UTC](https://forums.plex.tv/t/moved-and-re-added-a-show-and-many-episodes-are-only-identified-by-date-now/596880 "2020-06-04T05:31:23Z")

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Server Version#: 1.19.3.2852 Player Version#: N/A I’m having an issue with the show Bob’s Burgers, which has 10 seasons and a ton of episodes. I normally wouldn’t make a topic, but I really don’t want to go and manu…

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## [Appdata Location Missing PMSV: 1.19.4.2902](https://forums.plex.tv/t/appdata-location-missing-pmsv-1-19-4-2902/599218)

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**Author:** [@mpconca828](https://forums.plex.tv/u/mpconca828)\
**Replies:** 3\
**Last updated:** [June 4, 2020, 4:35am UTC](https://forums.plex.tv/t/appdata-location-missing-pmsv-1-19-4-2902/599218 "2020-06-04T04:35:44Z")

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Server Version#: 1.19.4.2902 Player Version#: N/A Simply moving Plex to different system. I’ve never had an issue before and this is my 7th or 8th Plex Setup. I’ve been using Plex for 3.5 years without an issue I cou…

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## [Getting The Three Stooges to display metadata correctly](https://forums.plex.tv/t/getting-the-three-stooges-to-display-metadata-correctly/580694)

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**Author:** [@bellboy](https://forums.plex.tv/u/bellboy)\
**Replies:** 10\
**Last updated:** [June 4, 2020, 2:40am UTC](https://forums.plex.tv/t/getting-the-three-stooges-to-display-metadata-correctly/580694 "2020-06-04T02:40:58Z")

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Server Version#: 1.19.1.2701 Player Version#: 4.22.2 I just upgraded my storage and I have moved my libraries to larger capacity drives. In doing so, I wanted to build out my Stooges collection where I didn’t have e…

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## [PMS on CentOS - New Install - Library Issue](https://forums.plex.tv/t/pms-on-centos-new-install-library-issue/599363)

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**Author:** [@JasSmiths](https://forums.plex.tv/u/JasSmiths)\
**Replies:** 1\
**Last updated:** [June 3, 2020, 10:02pm UTC](https://forums.plex.tv/t/pms-on-centos-new-install-library-issue/599363 "2020-06-03T22:02:25Z")

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Server Version#: 1.19.4.2902 Ive just reinstalled my Plex Server on CentOS and I’m having issues with the Library. I suspect it could be permissions related as if I don’t set my library location to 777 they dont show up…

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## [Scanned files not showing up in library](https://forums.plex.tv/t/scanned-files-not-showing-up-in-library/599051)

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**Author:** [@nks\_soccer\_Yahoo\_com](https://forums.plex.tv/u/nks_soccer_Yahoo_com)\
**Replies:** 2\
**Last updated:** [June 3, 2020, 8:35pm UTC](https://forums.plex.tv/t/scanned-files-not-showing-up-in-library/599051 "2020-06-03T20:35:05Z")

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Plex scanner is seeing the files per the logs, but S04 E10 of Rick and Morty isn’t showing up in my library. Rest of the episodes are, but this one isn’t. Logs (attached) show that there is some “GET” line vs a “PUT” lin…

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## [Cant Find Media](https://forums.plex.tv/t/cant-find-media/599209)

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**Author:** [@whbyrd](https://forums.plex.tv/u/whbyrd)\
**Replies:** 1\
**Last updated:** [June 3, 2020, 7:02pm UTC](https://forums.plex.tv/t/cant-find-media/599209 "2020-06-03T19:02:04Z")

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I keep getting error that Plex cant find media. I refresh and it usually shows up. This started about a month ago.

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## [Metadata not updating/reading properly](https://forums.plex.tv/t/metadata-not-updating-reading-properly/599261)

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**Author:** [@nottheguy4you](https://forums.plex.tv/u/nottheguy4you)\
**Replies:** 1\
**Last updated:** [June 3, 2020, 5:34pm UTC](https://forums.plex.tv/t/metadata-not-updating-reading-properly/599261 "2020-06-03T17:34:40Z")

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Server Version#: 1.19.4.2902 Player Version#: WinX DVD Ripper adds the following metadata to mp4 files. As a result, this is what Plex shows. The problem persists even after the fields Contributing artists…

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## [PMS app move name display differences between mp4 and mkv files](https://forums.plex.tv/t/pms-app-move-name-display-differences-between-mp4-and-mkv-files/598547)

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**Author:** [@96D3PT6](https://forums.plex.tv/u/96D3PT6)\
**Replies:** 6\
**Last updated:** [June 3, 2020, 8:27am UTC](https://forums.plex.tv/t/pms-app-move-name-display-differences-between-mp4-and-mkv-files/598547 "2020-06-03T08:27:50Z")

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Server Version#: 1.19.3.2852 Player Version#: UNK I recently converted all my .264 MKV movies to .265 MP4s. Both files are named as recommended. For example, Aladdin (1992).mkv and Aladdin (1992).mp4. The mkv file d…

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## [Static selection of subtitles and audio tracks desperately needed!](https://forums.plex.tv/t/static-selection-of-subtitles-and-audio-tracks-desperately-needed/574010)

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**Author:** [@kd6icz](https://forums.plex.tv/u/kd6icz)\
**Replies:** 8\
**Last updated:** [June 3, 2020, 3:39am UTC](https://forums.plex.tv/t/static-selection-of-subtitles-and-audio-tracks-desperately-needed/574010 "2020-06-03T03:39:41Z")

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I think this has been brought up before, but a critical feature needs to be added! Static defaults for subtitles (movies with forced foreign subtitles) and static default for audio track. An example tonight. Playing “R…

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## [TV Metadata not being found](https://forums.plex.tv/t/tv-metadata-not-being-found/598891)

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**Author:** [@deviledman](https://forums.plex.tv/u/deviledman)\
**Replies:** 4\
**Last updated:** [June 2, 2020, 11:35pm UTC](https://forums.plex.tv/t/tv-metadata-not-being-found/598891 "2020-06-02T23:35:06Z")

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Server Version#: 4.30.2 I have some TV files of a show called “The Stranger”. While this show does exist within the TVDB (https://thetvdb.com/series/the-stranger), when I load this series into Plex it always shows a 20…

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## [Moving a file makes the PMS starts scanning for intro's again](https://forums.plex.tv/t/moving-a-file-makes-the-pms-starts-scanning-for-intros-again/598879)

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**Author:** [@alexandre](https://forums.plex.tv/u/alexandre)\
**Replies:** 0\
**Last updated:** [June 2, 2020, 10:04pm UTC](https://forums.plex.tv/t/moving-a-file-makes-the-pms-starts-scanning-for-intros-again/598879 "2020-06-02T22:04:45Z")

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Server Version#: 1.19.4.2902 Player Version#: 1.11.0.1215-1d8c460c I was reorganizing the episodes of my TV shows into a season folder (with Sonarr), Sonarr sends messages to the PMS to inform him that certain files ha…

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## [Star Trek (1966) Won't Match to TVDB DVD Order](https://forums.plex.tv/t/star-trek-1966-wont-match-to-tvdb-dvd-order/598742)

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**Author:** [@aaronsanko](https://forums.plex.tv/u/aaronsanko)\
**Replies:** 3\
**Last updated:** [June 2, 2020, 8:40pm UTC](https://forums.plex.tv/t/star-trek-1966-wont-match-to-tvdb-dvd-order/598742 "2020-06-02T20:40:48Z")

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Server Version#: 1.19.3.2852 Player Version#: 4.30.2 I’ve seen several other posts of a similar nature but are unresolved or closed. There are massive differences between the aired order and DVD order of Star Trek (TOS…

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## [Plex Music Scanner (I want only local Assets) doesn't find Album Arts](https://forums.plex.tv/t/plex-music-scanner-i-want-only-local-assets-doesnt-find-album-arts/598592)

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**Author:** [@plex\_alpha272\_eu](https://forums.plex.tv/u/plex_alpha272_eu)\
**Replies:** 44\
**Last updated:** [June 2, 2020, 6:22pm UTC](https://forums.plex.tv/t/plex-music-scanner-i-want-only-local-assets-doesnt-find-album-arts/598592 "2020-06-02T18:22:32Z")

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Server Version#: 1.19.4.2865 Player Version#: 1.11.0.1215-1d8c460c (Windows) Heya, I have recently got my Hands on a huge Music Library (60k titles) and thrown that on onto my Plex Server. Everything is working fine, …

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## [How to get matching poster art for all seasons of a certain show automatically?](https://forums.plex.tv/t/how-to-get-matching-poster-art-for-all-seasons-of-a-certain-show-automatically/598731)

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**Author:** [@Ender5191](https://forums.plex.tv/u/Ender5191)\
**Replies:** 4\
**Last updated:** [June 2, 2020, 4:25pm UTC](https://forums.plex.tv/t/how-to-get-matching-poster-art-for-all-seasons-of-a-certain-show-automatically/598731 "2020-06-02T16:25:56Z")

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Server Version#: 1.19.3.2852 Player Version#: Web 4.30.2 or Mac 1.11.0 Plex Shows Agent Order: TheTVDB FanArt.tv Local Media Database The Movie Database Hi all, I am finding that when adding shows, I am able to …

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## ["Run a partial scan when changes are detected" doesn't work properly / Scan Halting](https://forums.plex.tv/t/run-a-partial-scan-when-changes-are-detected-doesnt-work-properly-scan-halting/585967)

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**Author:** [@RomusLuposx](https://forums.plex.tv/u/RomusLuposx)\
**Replies:** 5\
**Last updated:** [June 2, 2020, 1:45pm UTC](https://forums.plex.tv/t/run-a-partial-scan-when-changes-are-detected-doesnt-work-properly-scan-halting/585967 "2020-06-02T13:45:47Z")

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Server Version#: 1.19.2.2737 Player Version#: 4.22.3. To start with, I have a massive music library and it take about an hour to do a “Full Scan” of it from start to finish. I would like Plex to run a scan when I add o…

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## [Change Audio Media Info for Movies](https://forums.plex.tv/t/change-audio-media-info-for-movies/598705)

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**Author:** [@Cachia\_GService](https://forums.plex.tv/u/Cachia_GService)\
**Replies:** 1\
**Last updated:** [June 2, 2020, 1:05pm UTC](https://forums.plex.tv/t/change-audio-media-info-for-movies/598705 "2020-06-02T13:05:29Z")

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Server Version#: 1.19.3.2793 (Synology NAS) Hi There, I have a few 4K UHD movies that have either Dolby Atmos or DTS:X Audio formats. However I noticed that the Plex Media Scanner tags the Display Title as either (TR…

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## [The 100s S07E02 has no metadata](https://forums.plex.tv/t/the-100s-s07e02-has-no-metadata/596557)

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**Author:** [@Orko](https://forums.plex.tv/u/Orko)\
**Replies:** 25\
**Last updated:** [June 2, 2020, 12:50pm UTC](https://forums.plex.tv/t/the-100s-s07e02-has-no-metadata/596557 "2020-06-02T12:50:55Z")

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Server Version#: latest Some Episodes sometimes get no Metadata, for example S07E02 of The 100s has no Ep Title, no Plot outline even though it is available on thetvdb: https://www.thetvdb.com/series/the-100/episodes/7…

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