# Metadata & Adding Files

**URL:** https://forums.plex.tv/c/plex-media-server/metadata-adding-files/124.md?page=222

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**Page:** 223

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## [Match Failures](https://forums.plex.tv/t/match-failures/541033)

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**Author:** [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Replies:** 42\
**Last updated:** [June 1, 2020, 2:30am UTC](https://forums.plex.tv/t/match-failures/541033 "2020-06-01T02:30:25Z")

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Server Version#: The Latest - otherwise take a hike. Player Version#: The Latest - tell us if we ask. If providing server logs TURN OFF VERBOSE - TURN ON DEBUG - and wait until asked. No Snippets. Period. TV Shows AND…

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## [All Scanners stop working immediately after reboot](https://forums.plex.tv/t/all-scanners-stop-working-immediately-after-reboot/597167)

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**Author:** [@Jobn](https://forums.plex.tv/u/Jobn)\
**Replies:** 1\
**Last updated:** [May 31, 2020, 8:05pm UTC](https://forums.plex.tv/t/all-scanners-stop-working-immediately-after-reboot/597167 "2020-05-31T20:05:18Z")

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Server Version#: Version 1.19.2.2737 Player Version#: Plex Web 4.34.3 Whenever I restart my R-Pi4 the agents/Scanners will return results for about 1 minute, but in the time it takes them to start actually pulling in…

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## [Incorrect TV Show Naming - Please Help!](https://forums.plex.tv/t/incorrect-tv-show-naming-please-help/597871)

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**Author:** [@tippunmon\_oulook\_com](https://forums.plex.tv/u/tippunmon_oulook_com)\
**Replies:** 5\
**Last updated:** [May 31, 2020, 2:35pm UTC](https://forums.plex.tv/t/incorrect-tv-show-naming-please-help/597871 "2020-05-31T14:35:11Z")

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Hi - I am using latest available version of Plex Media Server in Linux Mint 19.3 Tricia, 64-bit. Evrything is fine apart from the ongoing frustration when for some reason I cannot work out Plex ignores the attributes I …

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## [Home TV Show showing episode numbers and air dates randomly](https://forums.plex.tv/t/home-tv-show-showing-episode-numbers-and-air-dates-randomly/597477)

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**Author:** [@bleedscarlet](https://forums.plex.tv/u/bleedscarlet)\
**Replies:** 9\
**Last updated:** [May 30, 2020, 10:47pm UTC](https://forums.plex.tv/t/home-tv-show-showing-episode-numbers-and-air-dates-randomly/597477 "2020-05-30T22:47:41Z")

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Server Version#: 1.19.3.2852 Player Version#: Web 4.34.3, but doesn’t matter, multiple devices all have the same issue This is the issue I’m having, I’ve tried rescanning, renaming all of the files with a different na…

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## [Random TV episodes not downloading metadata properly](https://forums.plex.tv/t/random-tv-episodes-not-downloading-metadata-properly/597658)

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**Author:** [@tmmullen\_comcast\_net](https://forums.plex.tv/u/tmmullen_comcast_net)\
**Replies:** 0\
**Last updated:** [May 30, 2020, 9:22pm UTC](https://forums.plex.tv/t/random-tv-episodes-not-downloading-metadata-properly/597658 "2020-05-30T21:22:21Z")

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Server Version#: 1.19.3.2852 (Happened on previous version so I updated, still happening) Player Version#: In-browser and Plex Windows Desktop App I have added a couple hundred TV seasons, usually 2 or 3 a day for past…

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## [Tons of music files suddenly no longer have a title](https://forums.plex.tv/t/tons-of-music-files-suddenly-no-longer-have-a-title/569539)

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**Author:** [@SquidSquod](https://forums.plex.tv/u/SquidSquod)\
**Replies:** 1\
**Last updated:** [May 30, 2020, 12:59pm UTC](https://forums.plex.tv/t/tons-of-music-files-suddenly-no-longer-have-a-title/569539 "2020-05-30T12:59:07Z")

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Server Version#: 1.18.9.2578 Many albums in my library look like this now Once I refresh metadata, they go back to how they should be This has happened once before, about 5 months ago. What is the cause of this? …

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## [DVD Order naming](https://forums.plex.tv/t/dvd-order-naming/597433)

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**Author:** [@Jaybonaut](https://forums.plex.tv/u/Jaybonaut)\
**Replies:** 1\
**Last updated:** [May 30, 2020, 10:01am UTC](https://forums.plex.tv/t/dvd-order-naming/597433 "2020-05-30T10:01:51Z")

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Server Version#:1.19.3.2852 I am trying to name and add a show where the files are in DVD order, with multiple episodes in a single file. They are in these files in a completely different order than the aired order. E…

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## [One episode not matching: done all the usual checks](https://forums.plex.tv/t/one-episode-not-matching-done-all-the-usual-checks/597430)

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**Author:** [@Afullmark](https://forums.plex.tv/u/Afullmark)\
**Replies:** 0\
**Last updated:** [May 30, 2020, 9:39am UTC](https://forums.plex.tv/t/one-episode-not-matching-done-all-the-usual-checks/597430 "2020-05-30T09:39:24Z")

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Server Version#: 1.19.3.2852 Player Version#: NA Logs: https://drive.google.com/file/d/1YU7OX0\_HuMn89l\_u3BgGz0tfuukw1SSe/view?usp=sharing Can provide database if wanted. This Episode: Gardeners' World - Episode 11 - …

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## [TVDB eps missing on Plex](https://forums.plex.tv/t/tvdb-eps-missing-on-plex/597354)

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**Author:** [@biziorek](https://forums.plex.tv/u/biziorek)\
**Replies:** 3\
**Last updated:** [May 30, 2020, 7:43am UTC](https://forums.plex.tv/t/tvdb-eps-missing-on-plex/597354 "2020-05-30T07:43:20Z")

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I have come across an issue where episodes in TVDB aren’t showing up in plex (or Sonarr). I’ve got about 200+ shows with no other issues that I’ve noticed but the dudesons is missing the whole of season 5 and I can’t wo…

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## [Movie disappeared](https://forums.plex.tv/t/movie-disappeared/596724)

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**Author:** [@bighoppa](https://forums.plex.tv/u/bighoppa)\
**Replies:** 4\
**Last updated:** [May 30, 2020, 5:53am UTC](https://forums.plex.tv/t/movie-disappeared/596724 "2020-05-30T05:53:17Z")

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I added a movie last night “Last moment of clarity (2020)” and it popped up blank so I tried to match it manually and finally gave up and matched it to personal media and was looking for a picture and when I came back to…

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## [Final Fantasy 7 Remake Soundtrack Not Showing Correctly in Plex](https://forums.plex.tv/t/final-fantasy-7-remake-soundtrack-not-showing-correctly-in-plex/597180)

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**Author:** [@mike\_bowser\_sw\_gmail\_com](https://forums.plex.tv/u/mike_bowser_sw_gmail_com)\
**Replies:** 1\
**Last updated:** [May 30, 2020, 4:56am UTC](https://forums.plex.tv/t/final-fantasy-7-remake-soundtrack-not-showing-correctly-in-plex/597180 "2020-05-30T04:56:48Z")

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Server Version#:1.19.3.2852 Player Version#: 4.30.2 I’m trying to add Final Fantasy 7 Remake Soundtrack to my plex server but it isn’t working correctly. I have spent a lot of time reading the forums and threads on …

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## [Using metadata packs with Plex](https://forums.plex.tv/t/using-metadata-packs-with-plex/597320)

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**Author:** [@marklight](https://forums.plex.tv/u/marklight)\
**Replies:** 1\
**Last updated:** [May 30, 2020, 1:38am UTC](https://forums.plex.tv/t/using-metadata-packs-with-plex/597320 "2020-05-30T01:38:28Z")

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I have the Looney Tunes Golden Collection which isn’t listed on thetvdb. It’s broken up into a few volumes. I found a metadata pack for it on a kodi forum. each video in each volume has a screenshot as well as an nfo f…

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## [Showing Season cover and not series cover On Deck](https://forums.plex.tv/t/showing-season-cover-and-not-series-cover-on-deck/596718)

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**Author:** [@mghandour](https://forums.plex.tv/u/mghandour)\
**Replies:** 2\
**Last updated:** [May 29, 2020, 7:31pm UTC](https://forums.plex.tv/t/showing-season-cover-and-not-series-cover-on-deck/596718 "2020-05-29T19:31:16Z")

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Is there a way to show season cover in the “On Deck” section instead of the series cover? Thanks

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## [What are the best EAC Settings for PEX music media](https://forums.plex.tv/t/what-are-the-best-eac-settings-for-pex-music-media/596858)

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**Author:** [@jwlp](https://forums.plex.tv/u/jwlp)\
**Replies:** 3\
**Last updated:** [May 29, 2020, 4:04pm UTC](https://forums.plex.tv/t/what-are-the-best-eac-settings-for-pex-music-media/596858 "2020-05-29T16:04:16Z")

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Server Version#:1.16.6.1592 Player Version#: I see that there are numerous settings for EAC. What are the best EAC settings for PLEX? I am particularly interest in naming conventions so I get the ripping right for PLE…

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## [Multiple Episodes in a Single File (naming) -not working](https://forums.plex.tv/t/multiple-episodes-in-a-single-file-naming-not-working/574086)

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**Author:** [@rjblake](https://forums.plex.tv/u/rjblake)\
**Replies:** 18\
**Last updated:** [May 29, 2020, 2:29pm UTC](https://forums.plex.tv/t/multiple-episodes-in-a-single-file-naming-not-working/574086 "2020-05-29T14:29:58Z")

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Server Version#: Version 1.19.1.2645 Player Version#: Version 4.31.1 As per Support article, a single file with multiple episodes should be named as follows: Multiple Episodes in a Single File If a single file covers …

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## [Server forgot all metadata for series and I cannot re-add it \[Solved\]](https://forums.plex.tv/t/server-forgot-all-metadata-for-series-and-i-cannot-re-add-it-solved/596018)

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**Author:** [@ehupp](https://forums.plex.tv/u/ehupp)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 10:14pm UTC](https://forums.plex.tv/t/server-forgot-all-metadata-for-series-and-i-cannot-re-add-it-solved/596018 "2020-05-28T22:14:27Z")

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Server Version#: Version 1.19.3.2852 Player Version#: Version 4.34.2 I’m at my wits end. I had ESPN 30 for 30 as a series. The series had all it’s associated names/titles and episodes correctly named. I added an e…

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## [Impractical Jokers is not being managed properly](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698)

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**Author:** [@kamehameha](https://forums.plex.tv/u/kamehameha)\
**Replies:** 25\
**Last updated:** [May 28, 2020, 8:16pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698 "2020-05-28T20:16:13Z")

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I have season 8 of this show and for some reason plex will scan it, pull the correct metadata, and then change the game up. It takes a few minutes and then says there are two seasons (there is only one) and calls them bo…

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## [How to set label restrictions on a single library?](https://forums.plex.tv/t/how-to-set-label-restrictions-on-a-single-library/596631)

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**Author:** [@jmbouffard](https://forums.plex.tv/u/jmbouffard)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 4:21pm UTC](https://forums.plex.tv/t/how-to-set-label-restrictions-on-a-single-library/596631 "2020-05-28T16:21:21Z")

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Server Version#: 1.19.3.2852 Player Version#: Plex Web 4.30.2 I have a library called “TV Shows” and some of the shows are labelled “Kids” and I use this label to restrict what my kids can see from their Managed user a…

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## [Albums remain unmatched, even when available at MusicBrainz](https://forums.plex.tv/t/albums-remain-unmatched-even-when-available-at-musicbrainz/596606)

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**Author:** [@leelynds](https://forums.plex.tv/u/leelynds)\
**Replies:** 0\
**Last updated:** [May 28, 2020, 1:48pm UTC](https://forums.plex.tv/t/albums-remain-unmatched-even-when-available-at-musicbrainz/596606 "2020-05-28T13:48:00Z")

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Server Version#: 1.19.4.2865 Player Version#: N/A I have a lot of albums that remain unmatched, even though the albums are available at MusicBrainz. Many have been in the library for months, I was hoping that the rece…

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## [Auto tagging of images not occurring](https://forums.plex.tv/t/auto-tagging-of-images-not-occurring/591151)

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**Author:** [@skyhacker2\_live\_com](https://forums.plex.tv/u/skyhacker2_live_com)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 11:10am UTC](https://forums.plex.tv/t/auto-tagging-of-images-not-occurring/591151 "2020-05-28T11:10:20Z")

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Running Plex on Synology with various clients like iOS, Windows and roku. Have had my image library for about a year and a Plex pass subscription but can’t tell that a single image has been auto tagged.

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## [Converting Existing Library Content Shows Up As New Content](https://forums.plex.tv/t/converting-existing-library-content-shows-up-as-new-content/596225)

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**Author:** [@thomasthechan](https://forums.plex.tv/u/thomasthechan)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 11:05am UTC](https://forums.plex.tv/t/converting-existing-library-content-shows-up-as-new-content/596225 "2020-05-28T11:05:00Z")

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Server Version#: 1.19.3.2843 Player Version#: If I use a third-party app to convert/transcode an existing library file, even if the filename stays the same, the file becomes “new” and “unwatched”. Any way to prevent …

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## [Incorrect Airdates Populated](https://forums.plex.tv/t/incorrect-airdates-populated/596542)

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**Author:** [@Torment\_79](https://forums.plex.tv/u/Torment_79)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 10:06am UTC](https://forums.plex.tv/t/incorrect-airdates-populated/596542 "2020-05-28T10:06:08Z")

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I have recently added The Vampire Diaries and The Originals to my catalogue of shows. I wanted to set up a smart playlist to watch them in the airdate order as I know there are crossovers characters or just story lines.…

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## [Skip intro - disable at normal scan, so it only runs at night - gsuit, takes all bw](https://forums.plex.tv/t/skip-intro-disable-at-normal-scan-so-it-only-runs-at-night-gsuit-takes-all-bw/596543)

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**Author:** [@ice2k2](https://forums.plex.tv/u/ice2k2)\
**Replies:** 2\
**Last updated:** [May 28, 2020, 9:34am UTC](https://forums.plex.tv/t/skip-intro-disable-at-normal-scan-so-it-only-runs-at-night-gsuit-takes-all-bw/596543 "2020-05-28T09:34:49Z")

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Version 1.19.4.2865 Version 4.34.2 Hi, With the new Skip intro, it seems fine, however one thing that i see, when scanning a libary etc: tv it scans like normal, but also start to detect intros right after. can this be…

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## [Scanning for new content/Refreshing metadata no longer work](https://forums.plex.tv/t/scanning-for-new-content-refreshing-metadata-no-longer-work/594919)

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**Author:** [@Penelope79](https://forums.plex.tv/u/Penelope79)\
**Replies:** 10\
**Last updated:** [May 27, 2020, 3:10pm UTC](https://forums.plex.tv/t/scanning-for-new-content-refreshing-metadata-no-longer-work/594919 "2020-05-27T15:10:47Z")

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Server Version#: 1.19.3.2764 Player Version#: Desktop Players Hello everyone, I just started using Plex and it was working just fine, at first. Today, though, I realized it does no longer find new content when it sca…

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## [Plex Transcoder stalling while running IntroDetector](https://forums.plex.tv/t/plex-transcoder-stalling-while-running-introdetector/596383)

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**Author:** [@mangoscango](https://forums.plex.tv/u/mangoscango)\
**Replies:** 3\
**Last updated:** [May 28, 2020, 2:46am UTC](https://forums.plex.tv/t/plex-transcoder-stalling-while-running-introdetector/596383 "2020-05-28T02:46:51Z")

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Server Version#: 1.19.4.2865 Player Version#: NA I’ve been having a heck of a time getting the new Skip Intro feature working for the past several days. While I’ve gotten a couple seasons here and there to scan, it tak…

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## [Adding theposterdb.com as a cover art agent](https://forums.plex.tv/t/adding-theposterdb-com-as-a-cover-art-agent/574244)

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**Author:** [@Taoism](https://forums.plex.tv/u/Taoism)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 12:48am UTC](https://forums.plex.tv/t/adding-theposterdb-com-as-a-cover-art-agent/574244 "2020-05-28T00:48:29Z")

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I was wondering if it would be possible to add https://theposterdb.com/ as a cover art agent. Thanks

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## [Episode title/metadata missing for newly added & recently aired shows](https://forums.plex.tv/t/episode-title-metadata-missing-for-newly-added-recently-aired-shows/595598)

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**Author:** [@Cellane](https://forums.plex.tv/u/Cellane)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 12:39am UTC](https://forums.plex.tv/t/episode-title-metadata-missing-for-newly-added-recently-aired-shows/595598 "2020-05-28T00:39:38Z")

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Server Version#: Docker 1.19.3.2852 Player Version#: Web 4.30.2 When a TV show (or more specifically, episode of anime) is added to my Plex library, and it only recently aired (say, in the past hour — or sometimes, the…

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## [Workout Videos - This really can't be THAT difficult](https://forums.plex.tv/t/workout-videos-this-really-cant-be-that-difficult/583511)

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**Author:** [@sannitig](https://forums.plex.tv/u/sannitig)\
**Replies:** 14\
**Last updated:** [May 27, 2020, 2:09pm UTC](https://forums.plex.tv/t/workout-videos-this-really-cant-be-that-difficult/583511 "2020-05-27T14:09:18Z")

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Hello, I have been googling like mad trying to figure out the best way to add Workout series to Plex. Collections are kinda meh since I want to share with computer illiterate family. I tried adding P90X3 as a library a…

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## [Localized titles are ignored for some movies](https://forums.plex.tv/t/localized-titles-are-ignored-for-some-movies/592424)

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**Author:** [@epistularum](https://forums.plex.tv/u/epistularum)\
**Replies:** 17\
**Last updated:** [May 26, 2020, 11:30pm UTC](https://forums.plex.tv/t/localized-titles-are-ignored-for-some-movies/592424 "2020-05-26T23:30:03Z")

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What I mean in action: It works as intended for around 65% of the movies I have, that is it displays Japanese titles and Japanese descriptions. But for the remaining movies they all …

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## [IntroDetector: Failed to start a transcode session](https://forums.plex.tv/t/introdetector-failed-to-start-a-transcode-session/595983)

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**Author:** [@CostaHT](https://forums.plex.tv/u/CostaHT)\
**Replies:** 2\
**Last updated:** [May 26, 2020, 10:53pm UTC](https://forums.plex.tv/t/introdetector-failed-to-start-a-transcode-session/595983 "2020-05-26T22:53:57Z")

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Server Version#: 1.19.3.2852 Player Version#: N/A Plex Pass: Yes After reading this article https://support.plex.tv/articles/skip-content/ I’m trying to use this new feature, but checking my logs I’m getting errors ev…

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