# Metadata & Adding Files

**URL:** https://forums.plex.tv/c/plex-media-server/metadata-adding-files/124.md?page=228

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**Page:** 229

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## [TMDB, TVDB problem is solved yet?](https://forums.plex.tv/t/tmdb-tvdb-problem-is-solved-yet/585145)

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**Author:** [@mishalplex](https://forums.plex.tv/u/mishalplex)\
**Replies:** 0\
**Last updated:** [May 4, 2020, 12:49am UTC](https://forums.plex.tv/t/tmdb-tvdb-problem-is-solved-yet/585145 "2020-05-04T00:49:52Z")

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Server Version#: Player Version#: so few days ago I saw a pinned (sticky) topic here in forum about the problem with TVDB they have maintenance and plex cannot download posters probably. but now I don’t see the pinne…

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## [Plex Pass & subtitles](https://forums.plex.tv/t/plex-pass-subtitles/584996)

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**Author:** [@OmniVOD](https://forums.plex.tv/u/OmniVOD)\
**Replies:** 1\
**Last updated:** [May 3, 2020, 8:20pm UTC](https://forums.plex.tv/t/plex-pass-subtitles/584996 "2020-05-03T20:20:50Z")

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Server Version#: 1.19.2.2737 Player Version#: Web Player 4.22.3 Why even after purchasing a Plex Pass, there’s no support for subtitles (“More…”) for Plex Free Movies and only for the local private library?

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## [MKV subtitles not being picked up](https://forums.plex.tv/t/mkv-subtitles-not-being-picked-up/584156)

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**Author:** [@plexfan123](https://forums.plex.tv/u/plexfan123)\
**Replies:** 4\
**Last updated:** [May 3, 2020, 1:32am UTC](https://forums.plex.tv/t/mkv-subtitles-not-being-picked-up/584156 "2020-05-03T01:32:44Z")

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Server Version#: 1.19.2.2737 Player Version#: 4.32.2 When I add an anime series (in MKV format) having embedded ASS subtitles, these are not shown as an option. In fact I see no subtitles at all in the dropdown menu.…

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## [\[HELP\] Plex won't display the titles I've entered for my own media](https://forums.plex.tv/t/help-plex-wont-display-the-titles-ive-entered-for-my-own-media/584460)

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**Author:** [@lemild](https://forums.plex.tv/u/lemild)\
**Replies:** 1\
**Last updated:** [May 3, 2020, 1:31am UTC](https://forums.plex.tv/t/help-plex-wont-display-the-titles-ive-entered-for-my-own-media/584460 "2020-05-03T01:31:30Z")

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I’ve got an “Exercise” category. I’ve used the “shows” setting so I can group certain DVDs together. For example, one “show” might be a certain workout. The files are labeled like this: workout - s01e01 - core workout. E…

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## [Problem with subtitles](https://forums.plex.tv/t/problem-with-subtitles/583736)

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**Author:** [@OmniVOD](https://forums.plex.tv/u/OmniVOD)\
**Replies:** 4\
**Last updated:** [May 2, 2020, 6:27pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736 "2020-05-02T18:27:31Z")

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Server Version#: 1.19.2.2737 Player Version#: Web Player 4.22.3 Hi, I installed the Plex Media Server on a PC running Windows 10. The problem is that no matter what I do, there’s no option “More…” in the subtitles dr…

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## [Scheduling files to move to an archive drive](https://forums.plex.tv/t/scheduling-files-to-move-to-an-archive-drive/584289)

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**Author:** [@andy.reitano](https://forums.plex.tv/u/andy.reitano)\
**Replies:** 1\
**Last updated:** [May 2, 2020, 2:37pm UTC](https://forums.plex.tv/t/scheduling-files-to-move-to-an-archive-drive/584289 "2020-05-02T14:37:46Z")

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Hello, I recently acquired a new machine to rebuild my server onto and it has an 8TB true archive drive. The drive is slow by design and takes a long time to unpack new files and takes an extra few seconds to start play…

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## [Home Video - Issues with naming and recognising](https://forums.plex.tv/t/home-video-issues-with-naming-and-recognising/582660)

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**Author:** [@dcholme](https://forums.plex.tv/u/dcholme)\
**Replies:** 2\
**Last updated:** [May 2, 2020, 12:52pm UTC](https://forums.plex.tv/t/home-video-issues-with-naming-and-recognising/582660 "2020-05-02T12:52:10Z")

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Server Version#: 1.19.1.2701 Player Version#: Hi, I’m looking for some help getting my home movies into Plex please. Although I’m not an expert by a long way I do have a basic knowledge but I’m really struggling her…

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## [Plex not loading Season artwork/music](https://forums.plex.tv/t/plex-not-loading-season-artwork-music/584072)

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**Author:** [@Brandoloneous](https://forums.plex.tv/u/Brandoloneous)\
**Replies:** 2\
**Last updated:** [May 2, 2020, 7:25am UTC](https://forums.plex.tv/t/plex-not-loading-season-artwork-music/584072 "2020-05-02T07:25:29Z")

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Server Version#: 1.19.2.2737 Player Version#: 4.22.3 Couple of metadata issues: Ever since migrating from my PC to my Synology, metadata for movies will pull, but not choose the default poster and instead show a ran…

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## [Is there any way to remove a show from ON DECK?](https://forums.plex.tv/t/is-there-any-way-to-remove-a-show-from-on-deck/584053)

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**Author:** [@Amandaville](https://forums.plex.tv/u/Amandaville)\
**Replies:** 3\
**Last updated:** [May 2, 2020, 6:31am UTC](https://forums.plex.tv/t/is-there-any-way-to-remove-a-show-from-on-deck/584053 "2020-05-02T06:31:42Z")

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I like watching seasons in there entirety rather than weekly, but I have a few shows that come in once a week. Consequently, I have to look at them sitting in ON DECK for 10 to 13 weeks or more before I am going to star…

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## [A TV episode appears in show and alone](https://forums.plex.tv/t/a-tv-episode-appears-in-show-and-alone/584080)

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**Author:** [@stevep78](https://forums.plex.tv/u/stevep78)\
**Replies:** 1\
**Last updated:** [May 2, 2020, 5:15am UTC](https://forums.plex.tv/t/a-tv-episode-appears-in-show-and-alone/584080 "2020-05-02T05:15:44Z")

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Server Version#: 1.19.2.2737 I have recently formatted and rebuilt my PC running Plex, all appears OK until today. I added a new TV show and scan for episodes (there are 10) and the show duly appears with all 10 episode…

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## [Years Not Working In One Specific Library](https://forums.plex.tv/t/years-not-working-in-one-specific-library/584087)

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**Author:** [@codenameradical](https://forums.plex.tv/u/codenameradical)\
**Replies:** 0\
**Last updated:** [May 2, 2020, 3:04am UTC](https://forums.plex.tv/t/years-not-working-in-one-specific-library/584087 "2020-05-02T03:04:11Z")

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Server Version#:1.19.2.2711 Player Version#:Multiple \[Browser 4.22.3, PC App 1.8.2.1192-89432618, Phone App 8.0.0.17276\] This one has me a bit confused, for several reasons. I added a missing year to a TV series, and o…

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## [Duplicated subtitles](https://forums.plex.tv/t/duplicated-subtitles/583853)

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**Author:** [@mathisonplex](https://forums.plex.tv/u/mathisonplex)\
**Replies:** 2\
**Last updated:** [May 1, 2020, 8:57pm UTC](https://forums.plex.tv/t/duplicated-subtitles/583853 "2020-05-01T20:57:58Z")

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Server Version#: 1.19.2.2737 Player Version#: 4.22.3 Hi everyone, I hope you are well and safe. Does anybody have an idea why my SRT subtitles are almost systematically duplicated in my library dedicated to French la…

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## [Plex chose wrong TV show/artwork for my show](https://forums.plex.tv/t/plex-chose-wrong-tv-show-artwork-for-my-show/583085)

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**Author:** [@asiajason](https://forums.plex.tv/u/asiajason)\
**Replies:** 6\
**Last updated:** [May 1, 2020, 7:51pm UTC](https://forums.plex.tv/t/plex-chose-wrong-tv-show-artwork-for-my-show/583085 "2020-05-01T19:51:47Z")

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Hi, I have a show folder name “Conan (2010)” and this is correctly being recognized by TheTVDB - however, Plex is showing the artwork as “Conan 1997”, with incorrect artwork. How do I change this?

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## [Metadata won't load automatically](https://forums.plex.tv/t/metadata-wont-load-automatically/581532)

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**Author:** [@mathisonplex](https://forums.plex.tv/u/mathisonplex)\
**Replies:** 10\
**Last updated:** [May 1, 2020, 5:11pm UTC](https://forums.plex.tv/t/metadata-wont-load-automatically/581532 "2020-05-01T17:11:51Z")

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Server Version#: 1.19.1.2701 Player Version#: 4.22.3 Hi everyone, I hope you are well and safe. My Plex Server running on a Synology ds218play fails to load automatically the metadata of my freshly imported movies. I…

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## [Newb has question about Metadata](https://forums.plex.tv/t/newb-has-question-about-metadata/582251)

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**Author:** [@cuetipper\_yahoo\_com](https://forums.plex.tv/u/cuetipper_yahoo_com)\
**Replies:** 11\
**Last updated:** [May 1, 2020, 2:38pm UTC](https://forums.plex.tv/t/newb-has-question-about-metadata/582251 "2020-05-01T14:38:54Z")

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I am new to Plex. I have some questions about how the Metadata feature works regarding Music files. Does it read existing metadata or does it use acoustic fingerprinting? Will it overwrite existing metadata or only fi…

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## [External srt files are no longer being listed in Plex](https://forums.plex.tv/t/external-srt-files-are-no-longer-being-listed-in-plex/583589)

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**Author:** [@Mediacaching](https://forums.plex.tv/u/Mediacaching)\
**Replies:** 2\
**Last updated:** [May 1, 2020, 5:53am UTC](https://forums.plex.tv/t/external-srt-files-are-no-longer-being-listed-in-plex/583589 "2020-05-01T05:53:47Z")

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Server Version#: 1.19.3.2740 I have a couple of movies that have the .srt files with the same name as the movie, but instead “.mkv”, it shows “.nl.srt” and “.en.srt”. The subtitles are also downloaded with Bazarr, so i…

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## [Meta data for some foreign language movie is not fetched by meta.plex.tv](https://forums.plex.tv/t/meta-data-for-some-foreign-language-movie-is-not-fetched-by-meta-plex-tv/583189)

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**Author:** [@hushpuppyssp](https://forums.plex.tv/u/hushpuppyssp)\
**Replies:** 3\
**Last updated:** [May 1, 2020, 12:43am UTC](https://forums.plex.tv/t/meta-data-for-some-foreign-language-movie-is-not-fetched-by-meta-plex-tv/583189 "2020-05-01T00:43:23Z")

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Server Version#:1.91 Player Version#: NA Hi guys, my question is not really with plex server but more on service meta.plex.tv. IMDB entry of https://www.imdb.com/title/tt12200652/?ref\_=nv\_sr\_srsg\_0 does return the…

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## [100th Episode of one season is shown as episode 0](https://forums.plex.tv/t/100th-episode-of-one-season-is-shown-as-episode-0/583266)

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**Author:** [@paulkexd](https://forums.plex.tv/u/paulkexd)\
**Replies:** 6\
**Last updated:** [April 30, 2020, 6:53pm UTC](https://forums.plex.tv/t/100th-episode-of-one-season-is-shown-as-episode-0/583266 "2020-04-30T18:53:37Z")

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Server Version#: newest release Player Version#: newest release I have downloaded an Series with only one season but over 100 Episodes but I just noticed that Plex only shows 99 episodes and the 100th episode is shows …

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## [Trying to Add Images Automatically](https://forums.plex.tv/t/trying-to-add-images-automatically/583228)

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**Author:** [@rdoull\_work\_gmail\_com](https://forums.plex.tv/u/rdoull_work_gmail_com)\
**Replies:** 1\
**Last updated:** [April 30, 2020, 3:54pm UTC](https://forums.plex.tv/t/trying-to-add-images-automatically/583228 "2020-04-30T15:54:48Z")

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Server Version#: NAS Player Version#: Android and Fire TV Hi All, I have a selection of Custom Videos sorted in plex as tv series and I’m looking to know if there is a way for me to add a picture to the folder with a …

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## [Deleted mp3 files not removed from library](https://forums.plex.tv/t/deleted-mp3-files-not-removed-from-library/582672)

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**Author:** [@danBhentschel](https://forums.plex.tv/u/danBhentschel)\
**Replies:** 14\
**Last updated:** [April 30, 2020, 1:33pm UTC](https://forums.plex.tv/t/deleted-mp3-files-not-removed-from-library/582672 "2020-04-30T13:33:21Z")

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Server Version#: 1.19.2.2737 Player Version#: Plex Web 4.32.1 This morning I deleted almost 500 mp3 files from my hard drive. I then did a Scan Library Files on my Music library. Only about 20 tracks disappeared from t…

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## [Naming Convention for "One and Done" TV Shows (No Season/Episode)](https://forums.plex.tv/t/naming-convention-for-one-and-done-tv-shows-no-season-episode/582782)

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**Author:** [@foulkedl](https://forums.plex.tv/u/foulkedl)\
**Replies:** 6\
**Last updated:** [April 29, 2020, 8:23pm UTC](https://forums.plex.tv/t/naming-convention-for-one-and-done-tv-shows-no-season-episode/582782 "2020-04-29T20:23:18Z")

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Server Version#: 1.19.2.2737 Player Version#: Plex for iOS Ver 4.7 Excuse me for what may be a noob question, but I can’t seem to find an answer anywhere and I’m sure I’m not the only one to run into this. What file …

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## [Plex Adding Blank Files.......Example: $I0b9kph](https://forums.plex.tv/t/plex-adding-blank-files-example-i0b9kph/582482)

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**Author:** [@noid370](https://forums.plex.tv/u/noid370)\
**Replies:** 8\
**Last updated:** [April 29, 2020, 9:13pm UTC](https://forums.plex.tv/t/plex-adding-blank-files-example-i0b9kph/582482 "2020-04-29T21:13:22Z")

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Hello all, I keep getting a load of these blank files whenever adding media or deleting media. Anybody know how to get rid of this? Files are named like this: $Ie1jlhu, $I0b9kph And I get hundreds of them at a time. …

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## [Genre mismatch-unfixable?](https://forums.plex.tv/t/genre-mismatch-unfixable/582821)

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**Author:** [@jpigato1](https://forums.plex.tv/u/jpigato1)\
**Replies:** 0\
**Last updated:** [April 29, 2020, 7:19pm UTC](https://forums.plex.tv/t/genre-mismatch-unfixable/582821 "2020-04-29T19:19:40Z")

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Server Version#: v1.19.2.2731. WD MyCloudEx2Ultra NAS I Continue to have Genre mismatches. I added a variety of Genres in my metadata using mp3tag. Hoping to use Genres to stream music - by Genre. I only ever see the …

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## [Unmatched Movie Extras](https://forums.plex.tv/t/unmatched-movie-extras/582694)

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**Author:** [@daniel\_j\_wisniewski\_gmail\_com](https://forums.plex.tv/u/daniel_j_wisniewski_gmail_com)\
**Replies:** 5\
**Last updated:** [April 29, 2020, 6:16pm UTC](https://forums.plex.tv/t/unmatched-movie-extras/582694 "2020-04-29T18:16:10Z")

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Server Version#: 1.19.1.2701 I am having difficulty getting extras appear in my library for a film that is not matching to any of the databases. Everything is properly named, and I’ve done this successfully for several…

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## [Movie posters in wrong languages](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045)

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**Author:** [@corey3737](https://forums.plex.tv/u/corey3737)\
**Replies:** 12\
**Last updated:** [April 29, 2020, 5:42pm UTC](https://forums.plex.tv/t/movie-posters-in-wrong-languages/575045 "2020-04-29T17:42:55Z")

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I have a library of movies, and around 15-20% of my movie posters are in various incorrect languages. I don’t think this is a problem with the file metadata since I recently migrated these exact movies from a different P…

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## [Plex scans and recognizes new content but does not add content](https://forums.plex.tv/t/plex-scans-and-recognizes-new-content-but-does-not-add-content/544110)

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**Author:** [@bigbruise](https://forums.plex.tv/u/bigbruise)\
**Replies:** 17\
**Last updated:** [April 29, 2020, 12:17pm UTC](https://forums.plex.tv/t/plex-scans-and-recognizes-new-content-but-does-not-add-content/544110 "2020-04-29T12:17:55Z")

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Server Version#: 1.18.6.2368 Player Version#: 4.20.2 Radarr and Sonarr handle my media naming and placing. These apps have been in my infrastructure for a few years now. Working without issue. Problem: As of the vers…

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## [Find DRM Protected Files](https://forums.plex.tv/t/find-drm-protected-files/582514)

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**Author:** [@lvthunder](https://forums.plex.tv/u/lvthunder)\
**Replies:** 2\
**Last updated:** [April 29, 2020, 11:34am UTC](https://forums.plex.tv/t/find-drm-protected-files/582514 "2020-04-29T11:34:30Z")

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I’m switching from using Home Sharing with iTunes to Plex. I imported all my movie files which is a mix of DRM files and DRM free files. Is there a way for Plex to give me a list of the DRM files that it can’t play so …

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## [Multiple episodes in a single file not recognized correctly in specials](https://forums.plex.tv/t/multiple-episodes-in-a-single-file-not-recognized-correctly-in-specials/581968)

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**Author:** [@smegadeth](https://forums.plex.tv/u/smegadeth)\
**Replies:** 4\
**Last updated:** [April 29, 2020, 10:47am UTC](https://forums.plex.tv/t/multiple-episodes-in-a-single-file-not-recognized-correctly-in-specials/581968 "2020-04-29T10:47:25Z")

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I have plenty of multiple episodes that are in one file that work fine in plex (show as multiple episodes in my library), but I had to add one in a specials folder and it won’t recognize both episodes, only one episode. …

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## [Metadata on DSF Files](https://forums.plex.tv/t/metadata-on-dsf-files/580960)

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**Author:** [@Roendi](https://forums.plex.tv/u/Roendi)\
**Replies:** 4\
**Last updated:** [April 29, 2020, 8:36am UTC](https://forums.plex.tv/t/metadata-on-dsf-files/580960 "2020-04-29T08:36:02Z")

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Server Version#:1.19.1.162 Player Version#:WEbinterface Longtime ago it works some time. Then mostly stop working. Then I see now that a new Scanner is avalible. Now it read some DSF Settings but Genre Type it is all…

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## [Adding Folder Removes Other Folders](https://forums.plex.tv/t/adding-folder-removes-other-folders/555673)

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**Author:** [@p3hndrx](https://forums.plex.tv/u/p3hndrx)\
**Replies:** 5\
**Last updated:** [April 29, 2020, 12:39am UTC](https://forums.plex.tv/t/adding-folder-removes-other-folders/555673 "2020-04-29T00:39:41Z")

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Server Version#: 1.18.7.2457 Player Version#: 4.22.2 Has anyone else experienced an issue where if you go to add a new folder to a library, it automatically removes (or does not display) already added folders? To this…

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