# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=43 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 44 --- ## [Suddenly unable to play remote media that was already played before](https://forums.plex.tv/t/suddenly-unable-to-play-remote-media-that-was-already-played-before/852807)
**Author:** [@EdgarBot](https://forums.plex.tv/u/EdgarBot)\ **Replies:** 0\ **Last updated:** [September 7, 2023, 9:03pm UTC](https://forums.plex.tv/t/suddenly-unable-to-play-remote-media-that-was-already-played-before/852807 "2023-09-07T21:03:59Z")
Greetings! Baffling issue I’m trying to figure out. While in the middle of playback, the playback of a video suddenly stopped. When attempting to replay said video, this generic message comes up: “An error occurred whil… --- ## [Cannot open a port now](https://forums.plex.tv/t/cannot-open-a-port-now/852649)
**Author:** [@shane\_m\_foley1984\_gmail\_com](https://forums.plex.tv/u/shane_m_foley1984_gmail_com)\ **Replies:** 1\ **Last updated:** [September 7, 2023, 10:35am UTC](https://forums.plex.tv/t/cannot-open-a-port-now/852649 "2023-09-07T10:35:39Z")
Server Version#:latest. Player Version#: I changed from fiber to house but now i cant open a port to save my life. ISP says all ports are not blocked and i even have a static ip through them but it still says it cannot… --- ## [Can't Get Remote Access to Stop Dropping!](https://forums.plex.tv/t/cant-get-remote-access-to-stop-dropping/852640)
**Author:** [@braunsteinbp](https://forums.plex.tv/u/braunsteinbp)\ **Replies:** 0\ **Last updated:** [September 5, 2023, 11:23pm UTC](https://forums.plex.tv/t/cant-get-remote-access-to-stop-dropping/852640 "2023-09-05T23:23:14Z")
If anyone out there in TV land can help i’d greatly appreciate it. Not sure what the deuce happened. Didn’t change anything and now I’m unable to access my server on our PS5. I’ve uninstalled, rebooted, logged out, sh… --- ## [Checking my account for not acessing PMS from oustside(no remote access)](https://forums.plex.tv/t/checking-my-account-for-not-acessing-pms-from-oustside-no-remote-access/851319)
**Author:** [@Mandu0901](https://forums.plex.tv/u/Mandu0901)\ **Replies:** 4\ **Last updated:** [September 4, 2023, 10:18am UTC](https://forums.plex.tv/t/checking-my-account-for-not-acessing-pms-from-oustside-no-remote-access/851319 "2023-09-04T10:18:20Z")
Hello. my account is having problems. Originally, it was possible to access my PMS from the outside, but suddenly it became impossible to access it from the outside. my internet environments haven’t changed, but sudde… --- ## [Remote access / DNS problem - either Jacket works or remote access works not both](https://forums.plex.tv/t/remote-access-dns-problem-either-jacket-works-or-remote-access-works-not-both/852401)
**Author:** [@hamishsw](https://forums.plex.tv/u/hamishsw)\ **Replies:** 0\ **Last updated:** [September 3, 2023, 9:30am UTC](https://forums.plex.tv/t/remote-access-dns-problem-either-jacket-works-or-remote-access-works-not-both/852401 "2023-09-03T09:30:31Z")
Server Version#: DSM 7.1.1-42962 Update 4 + 1.32.5.7349-7000 Player Version#: Latest version I have a fairly complex issue (for me at least), where by connectivity to my synology server is presenting an either-or situa… --- ## [Bug with remote bandwidth limiting in local area networks](https://forums.plex.tv/t/bug-with-remote-bandwidth-limiting-in-local-area-networks/851667)
**Author:** [@Baschtel14](https://forums.plex.tv/u/Baschtel14)\ **Replies:** 62\ **Last updated:** [September 2, 2023, 6:01pm UTC](https://forums.plex.tv/t/bug-with-remote-bandwidth-limiting-in-local-area-networks/851667 "2023-09-02T18:01:43Z")
Server Version#: 1.32.5.7349 Player Version#: 1.76.2.3951-15712eae I think I found a bug with the remote bandwidth limitation. To explain the problem in a more understandable way, I will first explain my network a bit… --- ## [The remote access for Plex is extremely slow in other devices](https://forums.plex.tv/t/the-remote-access-for-plex-is-extremely-slow-in-other-devices/852192)
**Author:** [@charly\_47](https://forums.plex.tv/u/charly_47)\ **Replies:** 9\ **Last updated:** [September 2, 2023, 3:52am UTC](https://forums.plex.tv/t/the-remote-access-for-plex-is-extremely-slow-in-other-devices/852192 "2023-09-02T03:52:59Z")
I’ve just installed Plex in my nas device from terra master, I checked compatibility and it’s fine on that side, works fine locally but when I enter from other devices outside local network its super slow, I´m new to thi… --- ## [Remote Access not working](https://forums.plex.tv/t/remote-access-not-working/852107)
**Author:** [@zman0968](https://forums.plex.tv/u/zman0968)\ **Replies:** 0\ **Last updated:** [August 31, 2023, 12:26pm UTC](https://forums.plex.tv/t/remote-access-not-working/852107 "2023-08-31T12:26:41Z")
Server Version#: Player Version#: \ My remote access stopped working. I have no idea what to do. Ive reinstalled p… --- ## [Remote Access not working](https://forums.plex.tv/t/remote-access-not-working/851923)
**Author:** [@youngatwork](https://forums.plex.tv/u/youngatwork)\ **Replies:** 6\ **Last updated:** [August 31, 2023, 11:00am UTC](https://forums.plex.tv/t/remote-access-not-working/851923 "2023-08-31T11:00:44Z")
Server Version#: 1.30.1.6562 Player Version#: \ Remote Access has stopped working, I can access okay within my netwo… --- ## [Limited buffering speed on a remote device (Windows 11)](https://forums.plex.tv/t/limited-buffering-speed-on-a-remote-device-windows-11/851978)
**Author:** [@jermy75](https://forums.plex.tv/u/jermy75)\ **Replies:** 3\ **Last updated:** [August 31, 2023, 2:01am UTC](https://forums.plex.tv/t/limited-buffering-speed-on-a-remote-device-windows-11/851978 "2023-08-31T02:01:56Z")
Server Version#: 1.32.5.7349 Player Version#: 1.76.2.3951-15712eae My friend is having troubles streaming larger files hosted on my Plex, seemingly only on his Desktop (seems to be limited ~20mbps). We have exhausted … --- ## [Remote streams Limitations?](https://forums.plex.tv/t/remote-streams-limitations/852043)
**Author:** [@drdieless](https://forums.plex.tv/u/drdieless)\ **Replies:** 5\ **Last updated:** [August 31, 2023, 12:05am UTC](https://forums.plex.tv/t/remote-streams-limitations/852043 "2023-08-31T00:05:15Z")
A friend of mine is having an issue accessing my PMS from more than one location. he is on a trip right now and his other half is at home and they both cannot use the Plex account, at the same time. I have my Remote stre… --- ## [Remote access suddenly stopped working on mobile data](https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997)
**Author:** [@Kiningston](https://forums.plex.tv/u/Kiningston)\ **Replies:** 0\ **Last updated:** [August 30, 2023, 10:34am UTC](https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997 "2023-08-30T10:34:11Z")
Server Version#: 1.32.5.7349 Player Version#:9.29.1.3463 Just a few days ago I noticed that Plex wouldn’t want to work on my phone with remote access. I’ve tried with several phone to access it via mobile data but none… --- ## [Unable to Access Server Outside of Home Network](https://forums.plex.tv/t/unable-to-access-server-outside-of-home-network/851960)
**Author:** [@TioBoosie](https://forums.plex.tv/u/TioBoosie)\ **Replies:** 0\ **Last updated:** [August 29, 2023, 11:30pm UTC](https://forums.plex.tv/t/unable-to-access-server-outside-of-home-network/851960 "2023-08-29T23:30:24Z")
Plex Media Server.log (1.5 MB) Server Version#:1.32.5.7349-8f4248874 Player Version#:9.29.1.3463(1a71eb3) \ As of a… --- ## [RE: Mobile not connecting](https://forums.plex.tv/t/re-mobile-not-connecting/851810)
**Author:** [@stevep2567\_gmail\_com](https://forums.plex.tv/u/stevep2567_gmail_com)\ **Replies:** 10\ **Last updated:** [August 29, 2023, 5:48pm UTC](https://forums.plex.tv/t/re-mobile-not-connecting/851810 "2023-08-29T17:48:31Z")
Hey Tom, I’ve been using Plex on my mobile device for years now and haven’t had any major problems until a few weeks ago when I started having connection issues. I’ve been trying to troubleshoot this and fix the problem… --- ## [Issues with Remote Connection](https://forums.plex.tv/t/issues-with-remote-connection/851906)
**Author:** [@andyrparkes\_hotmail.co.uk](https://forums.plex.tv/u/andyrparkes_hotmail.co.uk)\ **Replies:** 2\ **Last updated:** [August 29, 2023, 1:25pm UTC](https://forums.plex.tv/t/issues-with-remote-connection/851906 "2023-08-29T13:25:20Z")
Server Version#: 1.32.5.7349 Player Version#: \ Good Afternoon, Can someone help me please. Ive been running plex f… --- ## [Remote Access suddenly not working in web browser](https://forums.plex.tv/t/remote-access-suddenly-not-working-in-web-browser/851827)
**Author:** [@basot0](https://forums.plex.tv/u/basot0)\ **Replies:** 0\ **Last updated:** [August 28, 2023, 4:41pm UTC](https://forums.plex.tv/t/remote-access-suddenly-not-working-in-web-browser/851827 "2023-08-28T16:41:43Z")
Server Version#: 1.32.5.734 Player Version#: 4.108.0 OS: DSM 7.2-64570 Update 1 Since recent I have the strangest issue. I can’t access plex from my web browser. The mobile app works just fine and so does the windows … --- ## [Opening port 32400 on Verizon router](https://forums.plex.tv/t/opening-port-32400-on-verizon-router/851720)
**Author:** [@davidbauer1](https://forums.plex.tv/u/davidbauer1)\ **Replies:** 7\ **Last updated:** [August 28, 2023, 2:06pm UTC](https://forums.plex.tv/t/opening-port-32400-on-verizon-router/851720 "2023-08-28T14:06:38Z")
Server Version#: Player Version#: \ I need your help regarding opening port 32400 on my Verizon router. This is what… --- ## [Remote access suddenly only working over mobile network, not over home network](https://forums.plex.tv/t/remote-access-suddenly-only-working-over-mobile-network-not-over-home-network/851490)
**Author:** [@penr78](https://forums.plex.tv/u/penr78)\ **Replies:** 0\ **Last updated:** [August 25, 2023, 8:09am UTC](https://forums.plex.tv/t/remote-access-suddenly-only-working-over-mobile-network-not-over-home-network/851490 "2023-08-25T08:09:13Z")
Server Version#: 1.32.5.7349 Player Version#: Windows 11 as server Plex lifetime pass owner I have remote access enabled over a manually specified port. Plex says its fully accessible outside of my network. Everythi… --- ## [Why can some clients access one Plex server but not the other?](https://forums.plex.tv/t/why-can-some-clients-access-one-plex-server-but-not-the-other/851682)
**Author:** [@sxyqw](https://forums.plex.tv/u/sxyqw)\ **Replies:** 0\ **Last updated:** [August 27, 2023, 4:11am UTC](https://forums.plex.tv/t/why-can-some-clients-access-one-plex-server-but-not-the-other/851682 "2023-08-27T04:11:50Z")
Server Version#: 1.32.5.7349 Player Version#: multiple I run two Plex servers at home. One, named Sellotape, runs on a 2019 iMac on Ventura. The other, Valentine, runs on an M1 iMac, also on Ventura. When I’m at, hom… --- ## [How often does Plex Server phone home with IP?](https://forums.plex.tv/t/how-often-does-plex-server-phone-home-with-ip/851582)
**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\ **Replies:** 3\ **Last updated:** [August 26, 2023, 11:21pm UTC](https://forums.plex.tv/t/how-often-does-plex-server-phone-home-with-ip/851582 "2023-08-26T23:21:35Z")
I’ve recently upgraded my ISP (faster), but their reliability has been… questionable lately. At least once or twice a day, the internet can cut out for upwards of 15 minutes at a time. As we are still testing it out, … --- ## [Remote access can't be enabled tried everything](https://forums.plex.tv/t/remote-access-cant-be-enabled-tried-everything/850314)
**Author:** [@jp281880](https://forums.plex.tv/u/jp281880)\ **Replies:** 23\ **Last updated:** [August 25, 2023, 11:47pm UTC](https://forums.plex.tv/t/remote-access-cant-be-enabled-tried-everything/850314 "2023-08-25T23:47:06Z")
Server Version#:1.32.6.7371 Player Version#:1.75.0.3920-8b50876d Remote access suddenly stopped working over a wek ago. Please let me know what logs I need to send to help. I suspect its a certificate issue with plex. … --- ## [Unable to connect to server securely](https://forums.plex.tv/t/unable-to-connect-to-server-securely/851415)
**Author:** [@darrenwhiite](https://forums.plex.tv/u/darrenwhiite)\ **Replies:** 5\ **Last updated:** [August 24, 2023, 2:57pm UTC](https://forums.plex.tv/t/unable-to-connect-to-server-securely/851415 "2023-08-24T14:57:12Z")
Server Version#: 1.32.5.7349 Player Version#: 4.113.2 Since yesterday I have been unable to access my Plex server remotely via https://app.plex.tv/ . The error disaplyed is Unable to connect to "server-name" securely. … --- ## [I've tied everything to no avail. Is it because Plex is behind a LAN Extender?](https://forums.plex.tv/t/ive-tied-everything-to-no-avail-is-it-because-plex-is-behind-a-lan-extender/851228)
**Author:** [@GeoffWhere](https://forums.plex.tv/u/GeoffWhere)\ **Replies:** 9\ **Last updated:** [August 24, 2023, 7:22am UTC](https://forums.plex.tv/t/ive-tied-everything-to-no-avail-is-it-because-plex-is-behind-a-lan-extender/851228 "2023-08-24T07:22:26Z")
Server Version#: 4.108.0 Player Version#: I’ve done my best to enable Router port forwarding but can’t get Plex remote access the stay open on IP 192.168.90.250 (static). My ISP Router is ZTE670L downstairs and the Pl… --- ## [Remote Access is broken](https://forums.plex.tv/t/remote-access-is-broken/851298)
**Author:** [@cards98](https://forums.plex.tv/u/cards98)\ **Replies:** 1\ **Last updated:** [August 23, 2023, 5:54am UTC](https://forums.plex.tv/t/remote-access-is-broken/851298 "2023-08-23T05:54:02Z")
Server Version#: 1.32.5.7349 Player Version#: 4.113.2 Remote access stopped being accessible over a month ago now. Can view files locally just fine. Server is assigned a static IP in router settings, and manual port f… --- ## [Friend can connect to my server but can't see My Library](https://forums.plex.tv/t/friend-can-connect-to-my-server-but-cant-see-my-library/850913)
**Author:** [@Nolder](https://forums.plex.tv/u/Nolder)\ **Replies:** 3\ **Last updated:** [August 23, 2023, 3:52am UTC](https://forums.plex.tv/t/friend-can-connect-to-my-server-but-cant-see-my-library/850913 "2023-08-23T03:52:26Z")
Server Version#: 4.108.0 Player Version#: 2.123.0.70 (Xbox app) Hi, I have a friend in another state that I share my library with. Everything was working fine and then one day it wasn’t. He says he can’t see anything i… --- ## [Indian Jones Not listet in movie selection](https://forums.plex.tv/t/indian-jones-not-listet-in-movie-selection/851168)
**Author:** [@EikeW](https://forums.plex.tv/u/EikeW)\ **Replies:** 17\ **Last updated:** [August 22, 2023, 5:26pm UTC](https://forums.plex.tv/t/indian-jones-not-listet-in-movie-selection/851168 "2023-08-22T17:26:47Z")
Server Version#:last Player Version#: I have a maybe easy question I have one move Indian Jones the First Movie Fromm 1981. I cando whatever the Movie will Not Shown up. Do you have Andy idea WhatsApp i Clan do? --- ## [Plex pass non funzionante](https://forums.plex.tv/t/plex-pass-non-funzionante/851251)
**Author:** [@PC\_ALE](https://forums.plex.tv/u/PC_ALE)\ **Replies:** 1\ **Last updated:** [August 22, 2023, 5:23pm UTC](https://forums.plex.tv/t/plex-pass-non-funzionante/851251 "2023-08-22T17:23:02Z")
Il mio Plex pass è attivo ma in remoto non funziona improvvisamente. Non ho cambiato nulla, e capita sempre. Questa è la terza o quarta volta che capita e ogni volta è così. Perdo qualche giorno del mio abbonamento e dop… --- ## [Remote access drops after connecting for a few seconds](https://forums.plex.tv/t/remote-access-drops-after-connecting-for-a-few-seconds/850870)
**Author:** [@realmuddy](https://forums.plex.tv/u/realmuddy)\ **Replies:** 1\ **Last updated:** [August 18, 2023, 5:10pm UTC](https://forums.plex.tv/t/remote-access-drops-after-connecting-for-a-few-seconds/850870 "2023-08-18T17:10:16Z")
Server Version#: 4.108.0 I have a question about port forwarding. I am running Plex on Debian 12 bookworm and my remote access stopped working for some reason. I have spent the last couple of days trying to set up a VPN… --- ## [PMS Logs Error requesting .plex.direct - Couldn't connect to server](https://forums.plex.tv/t/pms-logs-error-requesting-plex-direct-couldnt-connect-to-server/850708)
**Author:** [@triks\_melb](https://forums.plex.tv/u/triks_melb)\ **Replies:** 9\ **Last updated:** [August 17, 2023, 11:33pm UTC](https://forums.plex.tv/t/pms-logs-error-requesting-plex-direct-couldnt-connect-to-server/850708 "2023-08-17T23:33:50Z")
Seeing this in the logs on both servers. Servers are on Proxmox VMs and cabled. Any way to resolve this? Server 1: Aug 17, 2023 09:56:51.731 \[140211898301240\] DEBUG - PublicAddressManager: Got public IP from v4.plex.t… --- ## [Bitdefender VPN and Plex Remote Play Issue](https://forums.plex.tv/t/bitdefender-vpn-and-plex-remote-play-issue/849888)
**Author:** [@morpheusz171](https://forums.plex.tv/u/morpheusz171)\ **Replies:** 4\ **Last updated:** [August 14, 2023, 3:00pm UTC](https://forums.plex.tv/t/bitdefender-vpn-and-plex-remote-play-issue/849888 "2023-08-14T15:00:39Z")
Hello :slight\_smile: I’ve been using NordVPN on my PC (Windows10) and I set split-tunneling that’s works for me excellent… but I didn’t enjoy NordVPN speed… now I’ve changed to BitDefender VPN Premium and I set also spl… [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=42) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=44)