# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=44

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 45

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## [Not available outside your network error](https://forums.plex.tv/t/not-available-outside-your-network-error/850097)

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**Author:** [@moviechameleon19\_gmail\_com](https://forums.plex.tv/u/moviechameleon19_gmail_com)\
**Replies:** 1\
**Last updated:** [August 10, 2023, 9:32pm UTC](https://forums.plex.tv/t/not-available-outside-your-network-error/850097 "2023-08-10T21:32:27Z")

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Server Version#: Version 1.32.5.7349 Player Version#: Sorry if I am not posting all info correctly. I am having trouble with my remote access. Everything was fine for some time and now I get the error “Not available ou…

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## [Remote Access issues](https://forums.plex.tv/t/remote-access-issues/849955)

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**Author:** [@mrots](https://forums.plex.tv/u/mrots)\
**Replies:** 4\
**Last updated:** [August 9, 2023, 10:05pm UTC](https://forums.plex.tv/t/remote-access-issues/849955 "2023-08-09T22:05:18Z")

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Sorry, I don’t have a solution, but I’m also having no luck with a remote connection for the last few days. Tried manually port forwarding with no luck. Windows 10 PMS 1.32.6.7371 (was on the last public release prior…

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## [ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr-429/849836)

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**Author:** [@mig39](https://forums.plex.tv/u/mig39)\
**Replies:** 2\
**Last updated:** [August 8, 2023, 11:15am UTC](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr-429/849836 "2023-08-08T11:15:47Z")

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Server Version#: Plex Media Server v1.32.5.7349-8f4248874 - Ubuntu PC x86\_64 - build: linux-x86\_64 debian Hi there, I’m getting an error in Plex Media Server.log: Aug 08, 2023 03:39:37.756 \[140387274406712\] ERROR - CE…

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## [My dad is able to see and use my PleX account!](https://forums.plex.tv/t/my-dad-is-able-to-see-and-use-my-plex-account/849320)

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**Author:** [@sim](https://forums.plex.tv/u/sim)\
**Replies:** 17\
**Last updated:** [August 7, 2023, 8:23pm UTC](https://forums.plex.tv/t/my-dad-is-able-to-see-and-use-my-plex-account/849320 "2023-08-07T20:23:34Z")

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A while back I shared my PleX server with my dad, by adding him as a “Home User” (Settings \> Plex Home). I then removed him from this and added him as a normal user (Settings \> Manage Library Access), as I didn’t want h…

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## [Remote Access Continuously Disables](https://forums.plex.tv/t/remote-access-continuously-disables/846547)

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**Author:** [@Kevin.Rasmussen](https://forums.plex.tv/u/Kevin.Rasmussen)\
**Replies:** 7\
**Last updated:** [August 7, 2023, 2:42pm UTC](https://forums.plex.tv/t/remote-access-continuously-disables/846547 "2023-08-07T14:42:24Z")

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I’ve used Plex for many years and everything just always worked great for me. Recently however things keep going haywire with remote access and I’m not sure what’s going on. I have Plex Media Server running on my person…

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## [Remote Access](https://forums.plex.tv/t/remote-access/849743)

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**Author:** [@VIGILANTinfidel](https://forums.plex.tv/u/VIGILANTinfidel)\
**Replies:** 3\
**Last updated:** [August 7, 2023, 7:09am UTC](https://forums.plex.tv/t/remote-access/849743 "2023-08-07T07:09:00Z")

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Server Version#:1,32,6,7371-b6a09ad81 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> My remote access does not work. I have followed the prompts…

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## [Remote access switches from Fully accessible to not available when attempting to play media remotely](https://forums.plex.tv/t/remote-access-switches-from-fully-accessible-to-not-available-when-attempting-to-play-media-remotely/848267)

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**Author:** [@caeles](https://forums.plex.tv/u/caeles)\
**Replies:** 16\
**Last updated:** [August 7, 2023, 5:20am UTC](https://forums.plex.tv/t/remote-access-switches-from-fully-accessible-to-not-available-when-attempting-to-play-media-remotely/848267 "2023-08-07T05:20:44Z")

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Server Version#: 1.32.5.7328 (Windows 10 64-bit) Player Version#: All \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Openportcheck shows 32400 port open. Remote…

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## [Can access but not be played](https://forums.plex.tv/t/can-access-but-not-be-played/847910)

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**Author:** [@a436813](https://forums.plex.tv/u/a436813)\
**Replies:** 5\
**Last updated:** [August 6, 2023, 4:27pm UTC](https://forums.plex.tv/t/can-access-but-not-be-played/847910 "2023-08-06T16:27:32Z")

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Server Version#: 1.32.5.7328 (Synology NAS) Player Version#: all (Android, Samsung Tizen etc.) Since a while my friends cannot play my videos anymore. They have access to the library however, but when they try to start…

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## [Remote access confusion](https://forums.plex.tv/t/remote-access-confusion/849491)

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**Author:** [@opp47](https://forums.plex.tv/u/opp47)\
**Replies:** 4\
**Last updated:** [August 6, 2023, 7:33am UTC](https://forums.plex.tv/t/remote-access-confusion/849491 "2023-08-06T07:33:23Z")

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Remote access reads as fully accessible outside network, however it is not. Everything seemed to be fine yesterday, and today i can only access from within network. any help would be appreciated

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## [Excessive Data Usage from Plex Transcoder all of a sudden](https://forums.plex.tv/t/excessive-data-usage-from-plex-transcoder-all-of-a-sudden/849591)

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**Author:** [@mikeklement](https://forums.plex.tv/u/mikeklement)\
**Replies:** 0\
**Last updated:** [August 5, 2023, 11:50pm UTC](https://forums.plex.tv/t/excessive-data-usage-from-plex-transcoder-all-of-a-sudden/849591 "2023-08-05T23:50:07Z")

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Server Version#: 4.108.0 I have been running a Plex server for several years now and never had an issue until last month. I have an OTA antenna and watch tv via plex. Starting last month, Comcast notified me i went way…

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## [Remote access not quite working anymore since the recent update of plex](https://forums.plex.tv/t/remote-access-not-quite-working-anymore-since-the-recent-update-of-plex/849147)

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**Author:** [@torstena0](https://forums.plex.tv/u/torstena0)\
**Replies:** 1\
**Last updated:** [August 4, 2023, 1:50am UTC](https://forums.plex.tv/t/remote-access-not-quite-working-anymore-since-the-recent-update-of-plex/849147 "2023-08-04T01:50:25Z")

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Server Version#: 1.32.5.7349 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled Plex Media Server Logs\_2023-08-01\_19-12-37.zip (4.1 MB) Issues with…

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## [Plex accessible from my public IP but not from applications](https://forums.plex.tv/t/plex-accessible-from-my-public-ip-but-not-from-applications/849334)

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**Author:** [@Plexify](https://forums.plex.tv/u/Plexify)\
**Replies:** 2\
**Last updated:** [August 3, 2023, 7:34pm UTC](https://forums.plex.tv/t/plex-accessible-from-my-public-ip-but-not-from-applications/849334 "2023-08-03T19:34:55Z")

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Server Version#: 1.32.5.7349 Player Version#: any I have a Plex Media Server hosted on my own computer. I’m using a Freebox Pop which use NAT-PMP. With this internet provider, my IP is used by 3 other peoples so I just…

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## [Plex not working away from home network](https://forums.plex.tv/t/plex-not-working-away-from-home-network/849171)

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**Author:** [@dcarlyle72\_yahoo\_co\_uk](https://forums.plex.tv/u/dcarlyle72_yahoo_co_uk)\
**Replies:** 8\
**Last updated:** [August 3, 2023, 6:40pm UTC](https://forums.plex.tv/t/plex-not-working-away-from-home-network/849171 "2023-08-03T18:40:43Z")

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Server Version#:1.32.5.7349 Player Version#: 1.75.0.3920-8b50876d I have an issue when I try and access my media away from my home network, I get this message “Something went wrong playing your media. Please try again.…

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## [Plex Buffering for everyone else but me](https://forums.plex.tv/t/plex-buffering-for-everyone-else-but-me/849294)

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**Author:** [@djsteffen273](https://forums.plex.tv/u/djsteffen273)\
**Replies:** 0\
**Last updated:** [August 3, 2023, 3:23am UTC](https://forums.plex.tv/t/plex-buffering-for-everyone-else-but-me/849294 "2023-08-03T03:23:52Z")

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Server Version#: 1.32.5.7349 Player Version#: 1.75.0.3920-8b50876d Title. Plex won’t load for any of my users. It just buffers for 3 seconds, if it loads at all. Plex shows and movies will work just fine on my end. Doe…

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## [Remote Access Stops Frequently, Users Can Only Connect "Indirect" (updated)](https://forums.plex.tv/t/remote-access-stops-frequently-users-can-only-connect-indirect-updated/848743)

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**Author:** [@madddness](https://forums.plex.tv/u/madddness)\
**Replies:** 2\
**Last updated:** [August 2, 2023, 6:20pm UTC](https://forums.plex.tv/t/remote-access-stops-frequently-users-can-only-connect-indirect-updated/848743 "2023-08-02T18:20:13Z")

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Server Version#:1.32.5.7349 (Windows 10 64bit) Player Version#: 4.111.1 Yesterday my server was working just fine, today users cannot connect to it unless I tick “Enable Relay”. The relay allows them to use the ser…

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## [Two servers, one network](https://forums.plex.tv/t/two-servers-one-network/848770)

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**Author:** [@fardorg](https://forums.plex.tv/u/fardorg)\
**Replies:** 6\
**Last updated:** [July 30, 2023, 8:38pm UTC](https://forums.plex.tv/t/two-servers-one-network/848770 "2023-07-30T20:38:12Z")

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Windows Server Version#: 1.32.5.7349 When trying to run my linux server on port 34200 and my son’s Windows server on port 32500 (port forwarding setup in the router to go to each of the separate LAN IP addresses’ ports)…

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## [Remote Access Stopped Working but showing as working?](https://forums.plex.tv/t/remote-access-stopped-working-but-showing-as-working/847565)

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**Author:** [@Zandrama](https://forums.plex.tv/u/Zandrama)\
**Replies:** 23\
**Last updated:** [July 28, 2023, 4:21pm UTC](https://forums.plex.tv/t/remote-access-stopped-working-but-showing-as-working/847565 "2023-07-28T16:21:26Z")

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Server Version#: 1.32.5.7318 Player Version#: All Plex Media Server.log (3.2 MB) When I chack in the Plex config it says that the remote access is working, but it hasn’t been working for apperently a month or so. I ha…

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## [Smart TV stopped in middle of movie, will not connect to server](https://forums.plex.tv/t/smart-tv-stopped-in-middle-of-movie-will-not-connect-to-server/848544)

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**Author:** [@TheBloodyPlex](https://forums.plex.tv/u/TheBloodyPlex)\
**Replies:** 0\
**Last updated:** [July 27, 2023, 2:47am UTC](https://forums.plex.tv/t/smart-tv-stopped-in-middle-of-movie-will-not-connect-to-server/848544 "2023-07-27T02:47:39Z")

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Server Version#: 1.32.5.7349 Player Version#: whatever the latest is Server has been going for about a year and a half and last night it stops in the middle of a movie and now cannot find the server in or out of networ…

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## [Remote access not working](https://forums.plex.tv/t/remote-access-not-working/848420)

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**Author:** [@jes6750](https://forums.plex.tv/u/jes6750)\
**Replies:** 10\
**Last updated:** [July 26, 2023, 11:13pm UTC](https://forums.plex.tv/t/remote-access-not-working/848420 "2023-07-26T23:13:04Z")

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Server Version#: 1.18.5.2309-f5213a238 Player Version#: ? Synology NAS DS220+ Issues with remote access not quite working. If I click retry on the network settings it will say its working for a few seconds then revert…

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## [Remote Access turns itself off after varying amount of time](https://forums.plex.tv/t/remote-access-turns-itself-off-after-varying-amount-of-time/848210)

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**Author:** [@sebast966](https://forums.plex.tv/u/sebast966)\
**Replies:** 5\
**Last updated:** [July 24, 2023, 3:40pm UTC](https://forums.plex.tv/t/remote-access-turns-itself-off-after-varying-amount-of-time/848210 "2023-07-24T15:40:49Z")

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After reading the Troubleshoot posts and several threads in this forum without finding a solution, I’m hoping to find some help here. Everytime I enable Remote Access it turns green. Sometimes for only 30sec (I already …

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## [Disabling remote access cuts all access to https://app.plex.tv even from PC running plex server](https://forums.plex.tv/t/disabling-remote-access-cuts-all-access-to-https-app-plex-tv-even-from-pc-running-plex-server/848148)

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**Author:** [@davem461](https://forums.plex.tv/u/davem461)\
**Replies:** 2\
**Last updated:** [July 24, 2023, 1:47am UTC](https://forums.plex.tv/t/disabling-remote-access-cuts-all-access-to-https-app-plex-tv-even-from-pc-running-plex-server/848148 "2023-07-24T01:47:09Z")

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Server Version#:1.32.5.7328 After disabling remote access all PCs on local network using https://app.plex.tv/ get app.plex.tv is unable to connect to “XXXX” securely when trying to open the plex server. Only access is …

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## [Local Devices can only access Plex Remotely](https://forums.plex.tv/t/local-devices-can-only-access-plex-remotely/847860)

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**Author:** [@harryhe92](https://forums.plex.tv/u/harryhe92)\
**Replies:** 12\
**Last updated:** [July 23, 2023, 11:09am UTC](https://forums.plex.tv/t/local-devices-can-only-access-plex-remotely/847860 "2023-07-23T11:09:04Z")

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Server Version#: 1.32.5.7328 Player Version#: When accessing plex on a laptop or Xbox they will connect on a secure remote connection rather than a local connection and if i turn off remote access I lose access on all …

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## [\[BUG\] Stream is closed while streaming with Plex token. Why?](https://forums.plex.tv/t/bug-stream-is-closed-while-streaming-with-plex-token-why/848043)

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**Author:** [@Alliance-Digital](https://forums.plex.tv/u/Alliance-Digital)\
**Replies:** 0\
**Last updated:** [July 22, 2023, 2:56am UTC](https://forums.plex.tv/t/bug-stream-is-closed-while-streaming-with-plex-token-why/848043 "2023-07-22T02:56:36Z")

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Server Version: 1.32.5.7328 Player Version: VLC or Kodi Hello everyone i have an kodi app that use the http with the token in parameters so it can open my streams on my old enigma2 receiver. Btw the stream stop after …

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## [Remotely log in the server?](https://forums.plex.tv/t/remotely-log-in-the-server/847842)

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**Author:** [@dsm1212](https://forums.plex.tv/u/dsm1212)\
**Replies:** 5\
**Last updated:** [July 21, 2023, 1:44pm UTC](https://forums.plex.tv/t/remotely-log-in-the-server/847842 "2023-07-21T13:44:50Z")

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I had to reset my password while away from home. Of course my server was logged out so i lost access to media. If i connect to the server forward port and log in remotely it does not show me media or the server. I though…

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## [Remote access no longer working](https://forums.plex.tv/t/remote-access-no-longer-working/847582)

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**Author:** [@kburgin1979](https://forums.plex.tv/u/kburgin1979)\
**Replies:** 12\
**Last updated:** [July 20, 2023, 5:58pm UTC](https://forums.plex.tv/t/remote-access-no-longer-working/847582 "2023-07-20T17:58:18Z")

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Hello. My remote access is no longer working as of about 15 days ago with no network or PMS changes. Updated to latest PMS and did not solve. No changes to my wifi/router, but rebooted as well and port forward is still p…

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## [2FA not working](https://forums.plex.tv/t/2fa-not-working/847784)

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**Author:** [@origel](https://forums.plex.tv/u/origel)\
**Replies:** 4\
**Last updated:** [July 19, 2023, 3:24pm UTC](https://forums.plex.tv/t/2fa-not-working/847784 "2023-07-19T15:24:22Z")

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Server Version#: 4.111.1 Player Version#: Web My 2FA was not working, using google auth. It used to work before. I removed it, and attempted to re-add the 2FA, and it doesn’t work anymore it says “Invalid Verificatio…

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## [Remote Access Stopped Working - Nothing Changed](https://forums.plex.tv/t/remote-access-stopped-working-nothing-changed/847520)

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**Author:** [@wrath5567](https://forums.plex.tv/u/wrath5567)\
**Replies:** 22\
**Last updated:** [July 19, 2023, 1:37am UTC](https://forums.plex.tv/t/remote-access-stopped-working-nothing-changed/847520 "2023-07-19T01:37:46Z")

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Server Version#: 1.32.5.7318 Server is running on a Mac Mini 2014, macOS version 12.1. It’s been working great for the past 9 years! In the last 1-2 weeks, Remote Access has stopped working. I can’t even access the med…

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## [Unable to establish secure connection to any client](https://forums.plex.tv/t/unable-to-establish-secure-connection-to-any-client/847643)

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**Author:** [@zero.plex](https://forums.plex.tv/u/zero.plex)\
**Replies:** 6\
**Last updated:** [July 18, 2023, 6:17pm UTC](https://forums.plex.tv/t/unable-to-establish-secure-connection-to-any-client/847643 "2023-07-18T18:17:10Z")

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Server Version#: 4.108.0 Player Version#: (All: Web 4.111.1, Windows 1.73.1.3905-c1a43e18, Android 9.26.0.2648 (4b022b4) Plex Media Server.log (150.1 KB) I’ve just finished building a new server, but have been as yet …

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## [Reset my server certificate](https://forums.plex.tv/t/reset-my-server-certificate/847516)

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**Author:** [@tokkevo](https://forums.plex.tv/u/tokkevo)\
**Replies:** 4\
**Last updated:** [July 18, 2023, 9:14am UTC](https://forums.plex.tv/t/reset-my-server-certificate/847516 "2023-07-18T09:14:30Z")

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Server Version#:1.32.4.7195 Player Version#:9.26.0.2648 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Please, Plex-support, reset my server certificate on my ac…

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## [Country Restrictions](https://forums.plex.tv/t/country-restrictions/847519)

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**Author:** [@Tamonss1016](https://forums.plex.tv/u/Tamonss1016)\
**Replies:** 1\
**Last updated:** [July 17, 2023, 6:56am UTC](https://forums.plex.tv/t/country-restrictions/847519 "2023-07-17T06:56:45Z")

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Hi, I recently enabled country restrictions on my network(Ubiquiti), and block everything except from North America. As soon as I did that, Plex apps stopped functioning saying network unavailable. As soon as I re-enabl…

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