# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=46

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**Page:** 47

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## [Remote Access Service](https://forums.plex.tv/t/remote-access-service/845533)

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**Author:** [@astralan](https://forums.plex.tv/u/astralan)\
**Replies:** 5\
**Last updated:** [June 26, 2023, 7:41am UTC](https://forums.plex.tv/t/remote-access-service/845533 "2023-06-26T07:41:29Z")

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I’ve been having trouble the past couple of years where my Plex Media server randomly will loose it’s DNLA access. I have to go to settings and re-start the service. It would be nice if it had a switch (Like most Windows…

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## [ISP Changes to Dynamic IPs (Affecting Plex Servers using Dynamic IPs)](https://forums.plex.tv/t/isp-changes-to-dynamic-ips-affecting-plex-servers-using-dynamic-ips/845508)

<div class="topic-metadata">

**Author:** [@jman177](https://forums.plex.tv/u/jman177)\
**Replies:** 8\
**Last updated:** [June 26, 2023, 7:40am UTC](https://forums.plex.tv/t/isp-changes-to-dynamic-ips-affecting-plex-servers-using-dynamic-ips/845508 "2023-06-26T07:40:15Z")

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Accountment about ISP Changes to Dynamic IPs Please be aware that if you are not using a static IP address you might be affected or eventually affected by these recent ISP changes in different countries. ISPs have start…

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## [Could visit Plex via public domain + port:32400, but still says "Not available outside your network"](https://forums.plex.tv/t/could-visit-plex-via-public-domain-port-32400-but-still-says-not-available-outside-your-network/845604)

<div class="topic-metadata">

**Author:** [@xmb6fnxk4h](https://forums.plex.tv/u/xmb6fnxk4h)\
**Replies:** 0\
**Last updated:** [June 26, 2023, 6:03am UTC](https://forums.plex.tv/t/could-visit-plex-via-public-domain-port-32400-but-still-says-not-available-outside-your-network/845604 "2023-06-26T06:03:54Z")

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Deploy Plex with docker, and also map 32400 to WAN in router (Openwrt). When I visit plex via {mydomain}:32400, it does work. So the connection to my plex server should be OK. What I confused is that why the remote acc…

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## [Server is unavailable for some devices for some users](https://forums.plex.tv/t/server-is-unavailable-for-some-devices-for-some-users/845499)

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**Author:** [@sioux612](https://forums.plex.tv/u/sioux612)\
**Replies:** 0\
**Last updated:** [June 25, 2023, 1:32pm UTC](https://forums.plex.tv/t/server-is-unavailable-for-some-devices-for-some-users/845499 "2023-06-25T13:32:25Z")

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Server Version#: 1.29.0.6244 on Unraid Player Version#: 1.71.1.3888 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> One of my users can not access the server 80% …

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## [Remote Access being dropped multiple times a day randomly, only started within the last week](https://forums.plex.tv/t/remote-access-being-dropped-multiple-times-a-day-randomly-only-started-within-the-last-week/845335)

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**Author:** [@CB1993](https://forums.plex.tv/u/CB1993)\
**Replies:** 0\
**Last updated:** [June 23, 2023, 7:19pm UTC](https://forums.plex.tv/t/remote-access-being-dropped-multiple-times-a-day-randomly-only-started-within-the-last-week/845335 "2023-06-23T19:19:35Z")

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…this is just to delete

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## [Synology NAS and Deco x60 trouble](https://forums.plex.tv/t/synology-nas-and-deco-x60-trouble/845468)

<div class="topic-metadata">

**Author:** [@time2see](https://forums.plex.tv/u/time2see)\
**Replies:** 0\
**Last updated:** [June 25, 2023, 4:34am UTC](https://forums.plex.tv/t/synology-nas-and-deco-x60-trouble/845468 "2023-06-25T04:34:56Z")

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Server Version#: 1.29.2.6364 Player Version#: 4.87.2 I am having trouble setting up remote access. I have a Synology NAS DS220J with Plex set up and all working fine. I have a Sagemcom 5G router with port forwarding …

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## [Remote Access No Longer Working - Only changes would be NAS Software and Plex Server updated](https://forums.plex.tv/t/remote-access-no-longer-working-only-changes-would-be-nas-software-and-plex-server-updated/845097)

<div class="topic-metadata">

**Author:** [@majury1981\_gmail\_com](https://forums.plex.tv/u/majury1981_gmail_com)\
**Replies:** 3\
**Last updated:** [June 24, 2023, 3:10pm UTC](https://forums.plex.tv/t/remote-access-no-longer-working-only-changes-would-be-nas-software-and-plex-server-updated/845097 "2023-06-24T15:10:54Z")

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I have a Synology NAS (DS420+), with a BT “Smart Hub 2”, when I got this Plex server up and running, with the same Hub/Router, Remote Access worked flawlessly and using the automatic settings. I’ve updated Plex to Versi…

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## [Docker - Using a specific network interface for Plex](https://forums.plex.tv/t/docker-using-a-specific-network-interface-for-plex/840143)

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**Author:** [@adizukerman](https://forums.plex.tv/u/adizukerman)\
**Replies:** 4\
**Last updated:** [June 23, 2023, 2:52am UTC](https://forums.plex.tv/t/docker-using-a-specific-network-interface-for-plex/840143 "2023-06-23T02:52:35Z")

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Server Version#: 1.32.0.6973 I am running Plex via Package Center on Synology DSM 7.1.1. The challenge I face is that I run a VPN client on the synology and for the Remote Access to work via a direct connection I setup …

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## [Remote access not available outside my network. Have Starlink internet](https://forums.plex.tv/t/remote-access-not-available-outside-my-network-have-starlink-internet/845188)

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**Author:** [@kenn126194](https://forums.plex.tv/u/kenn126194)\
**Replies:** 1\
**Last updated:** [June 22, 2023, 6:33pm UTC](https://forums.plex.tv/t/remote-access-not-available-outside-my-network-have-starlink-internet/845188 "2023-06-22T18:33:09Z")

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Plex apps work just fine on my home TVs but won’t stream more than 1 minute on my phone. Doesn’t matter if I’m connected to home WiFi or not. Windows 10. Not a major tech savvy person. So hopefully someone has figured it…

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## [Remote Access option for Internet Upload Speed missing](https://forums.plex.tv/t/remote-access-option-for-internet-upload-speed-missing/845168)

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**Author:** [@afdahl](https://forums.plex.tv/u/afdahl)\
**Replies:** 2\
**Last updated:** [June 22, 2023, 4:18am UTC](https://forums.plex.tv/t/remote-access-option-for-internet-upload-speed-missing/845168 "2023-06-22T04:18:27Z")

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Server Version#: 1.31.3.6868 Player Version#: During remote viewing I am getting a “Cannot direct stream. Video bitrate is greater than allowed quality setting” on the client when viewing the data. When I go to the Rem…

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## [Remote access cant connect](https://forums.plex.tv/t/remote-access-cant-connect/844280)

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**Author:** [@jbgaming181](https://forums.plex.tv/u/jbgaming181)\
**Replies:** 5\
**Last updated:** [June 21, 2023, 4:33pm UTC](https://forums.plex.tv/t/remote-access-cant-connect/844280 "2023-06-21T16:33:52Z")

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So i have a really old desktop so old it does not have the parts for wifi connectivity only supports wired connection but i dont know how to get my remote access working on my Lan so i cant use it away from home

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## [Cant connect to Plex outside local network](https://forums.plex.tv/t/cant-connect-to-plex-outside-local-network/835187)

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**Author:** [@michal\_h](https://forums.plex.tv/u/michal_h)\
**Replies:** 142\
**Last updated:** [June 20, 2023, 8:09pm UTC](https://forums.plex.tv/t/cant-connect-to-plex-outside-local-network/835187 "2023-06-20T20:09:50Z")

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Server Version#:1.31.3.6819 Hello, Does anyone have issue with remote connection outside local network? For some reason I cant connect to Plex outside local network. It must be Plex issue (I wonder WHY?!) because I don…

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## [Remote Playback optimize version not working](https://forums.plex.tv/t/remote-playback-optimize-version-not-working/844911)

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**Author:** [@kP700](https://forums.plex.tv/u/kP700)\
**Replies:** 0\
**Last updated:** [June 19, 2023, 9:54pm UTC](https://forums.plex.tv/t/remote-playback-optimize-version-not-working/844911 "2023-06-19T21:54:55Z")

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I’m currently encountering a small issue with Plex Media Server that I hope you might be able to help me resolve. Recently, I’ve created optimized versions of some movies on my Plex server to ensure smoother streaming. …

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## [Does the remote URL support htaccess style user/passwort within the URL?](https://forums.plex.tv/t/does-the-remote-url-support-htaccess-style-user-passwort-within-the-url/844766)

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**Author:** [@Frostelikus](https://forums.plex.tv/u/Frostelikus)\
**Replies:** 3\
**Last updated:** [June 18, 2023, 1:00pm UTC](https://forums.plex.tv/t/does-the-remote-url-support-htaccess-style-user-passwort-within-the-url/844766 "2023-06-18T13:00:17Z")

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Server Version#: 1.32.3.7192 Player Version#: All, I guess I am wondering if Plex supports remote URLs in the form like https://user:password@plex.domain.com/ I think about using caddy as a proxy to allow access outsid…

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## [Remote Access via Walled Garden](https://forums.plex.tv/t/remote-access-via-walled-garden/843943)

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**Author:** [@pappavanwinkle](https://forums.plex.tv/u/pappavanwinkle)\
**Replies:** 4\
**Last updated:** [June 16, 2023, 6:43pm UTC](https://forums.plex.tv/t/remote-access-via-walled-garden/843943 "2023-06-16T18:43:32Z")

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Server Version#: 1.32.3.7089 Player Version#: Plex Web 4.100.1 Looking for some help on a corner case. My setup is as follows: Plex Server — Firewall w/ NAT — NGINX — Firewall — Client The goal is for the client (wh…

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## [Remote streaming capped to 1Mbps for some reason?](https://forums.plex.tv/t/remote-streaming-capped-to-1mbps-for-some-reason/844598)

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**Author:** [@sitcom](https://forums.plex.tv/u/sitcom)\
**Replies:** 6\
**Last updated:** [June 16, 2023, 1:54pm UTC](https://forums.plex.tv/t/remote-streaming-capped-to-1mbps-for-some-reason/844598 "2023-06-16T13:54:26Z")

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Server Version#: 1.32.3.7192 Player Version#:latest as of this day android app , windows app , web-app etc Hello i am trying to remote play x264 and x265 files under 2 Mbps . My upload on the server line is 5Mbps. Di…

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## [Access to server in office blocked](https://forums.plex.tv/t/access-to-server-in-office-blocked/844150)

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**Author:** [@RoryBernard](https://forums.plex.tv/u/RoryBernard)\
**Replies:** 1\
**Last updated:** [June 14, 2023, 9:43am UTC](https://forums.plex.tv/t/access-to-server-in-office-blocked/844150 "2023-06-14T09:43:44Z")

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Server Version#: 1.32.2.7100 Player Version#:Web I have a plex server setup (Mac) in my office (small private office in a serviced building where all the connectivity is part of the deal) as there is 1Gb connection (i…

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## [Plex Buffering on Remote Mobile Only](https://forums.plex.tv/t/plex-buffering-on-remote-mobile-only/839491)

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**Author:** [@wizit1993](https://forums.plex.tv/u/wizit1993)\
**Replies:** 3\
**Last updated:** [June 14, 2023, 12:27am UTC](https://forums.plex.tv/t/plex-buffering-on-remote-mobile-only/839491 "2023-06-14T00:27:18Z")

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Server Version#: 1.32.0.6973 Player Version#: 9.20.0.806 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello everyone! New Plex user here and I’m having issues …

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## [Watching Live TV doesn't work remotely, works fine locally](https://forums.plex.tv/t/watching-live-tv-doesnt-work-remotely-works-fine-locally/833337)

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**Author:** [@pbog](https://forums.plex.tv/u/pbog)\
**Replies:** 18\
**Last updated:** [June 12, 2023, 7:02pm UTC](https://forums.plex.tv/t/watching-live-tv-doesnt-work-remotely-works-fine-locally/833337 "2023-06-12T19:02:46Z")

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Server Version#: 1.31.0.6654 Player Version#: 8.15 iOS My plex server running on my Nvidia Shield Pro (2017 500GB) works just fine when I’m local to it but when I’m remote it does not. I don’t believe it’s the remote …

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## [Remote access stops working after starting iOS app](https://forums.plex.tv/t/remote-access-stops-working-after-starting-ios-app/843812)

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**Author:** [@EmilePMC](https://forums.plex.tv/u/EmilePMC)\
**Replies:** 4\
**Last updated:** [June 12, 2023, 5:34am UTC](https://forums.plex.tv/t/remote-access-stops-working-after-starting-ios-app/843812 "2023-06-12T05:34:05Z")

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Server Version#: 1.32.3.7162 Player Version#: 8.20 My Plex server runs behind Nginx Reverse Proxy server and is accessible via URL. Remote access is available… until the app on any iPhone starts. Then remote access imm…

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## [Remove/disable Remote Access disabled icon?](https://forums.plex.tv/t/remove-disable-remote-access-disabled-icon/844118)

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**Author:** [@Cavorter](https://forums.plex.tv/u/Cavorter)\
**Replies:** 1\
**Last updated:** [June 11, 2023, 9:11pm UTC](https://forums.plex.tv/t/remove-disable-remote-access-disabled-icon/844118 "2023-06-11T21:11:05Z")

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Server Version#: 1.32.3.7162 Player Version#: N/A I know it’s a weird little thing, but Is there any way to disable the little red icon next to the “Remote Access” section in the settings if you are not using that feat…

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## [DrayTek 2766, no remote access via uPnP or Port forwarding](https://forums.plex.tv/t/draytek-2766-no-remote-access-via-upnp-or-port-forwarding/843835)

<div class="topic-metadata">

**Author:** [@seajays](https://forums.plex.tv/u/seajays)\
**Replies:** 1\
**Last updated:** [June 11, 2023, 3:09pm UTC](https://forums.plex.tv/t/draytek-2766-no-remote-access-via-upnp-or-port-forwarding/843835 "2023-06-11T15:09:02Z")

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Server Version#: Version 1.32.3.7162 Player Version#: any Had sky router, worked perfectly with uPNP - changed to talktalk a few weeks ago, uPnP wouldn’t work so set up port forwarding - that worked. Have now changed…

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## [Plex port forwarding on OpenWRT Router](https://forums.plex.tv/t/plex-port-forwarding-on-openwrt-router/843792)

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**Author:** [@thehotdogman](https://forums.plex.tv/u/thehotdogman)\
**Replies:** 2\
**Last updated:** [June 8, 2023, 8:08am UTC](https://forums.plex.tv/t/plex-port-forwarding-on-openwrt-router/843792 "2023-06-08T08:08:11Z")

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So ive tried downloading and enabling unpn for Openwrt roughter still with no luck tried manually aloowing port 32400 though with no luck can anyone help with this

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## [Secure connections no longer working on my PMS](https://forums.plex.tv/t/secure-connections-no-longer-working-on-my-pms/843485)

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**Author:** [@walentys](https://forums.plex.tv/u/walentys)\
**Replies:** 1\
**Last updated:** [June 8, 2023, 12:30am UTC](https://forums.plex.tv/t/secure-connections-no-longer-working-on-my-pms/843485 "2023-06-08T00:30:14Z")

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Server Version#: 1.32.3.7089 Player Version#: 4.100.1 OS: FreeNAS-11.3-U5 I just updated to the latest PMS, 1.32.3.7089 a couple of days ago, and now secure connections do not appear to be working whatsoever. The Plex…

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## [Remote connection issue and yellow exclamation mark on dashboard](https://forums.plex.tv/t/remote-connection-issue-and-yellow-exclamation-mark-on-dashboard/843384)

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**Author:** [@joedavey](https://forums.plex.tv/u/joedavey)\
**Replies:** 0\
**Last updated:** [June 4, 2023, 11:36am UTC](https://forums.plex.tv/t/remote-connection-issue-and-yellow-exclamation-mark-on-dashboard/843384 "2023-06-04T11:36:57Z")

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Server Version#: 1.32.2.7100 I’m hoping someone will be able to assist me, and apologies that this issue has likely been covered before. My remote connection has been working fine for the last 6 months or so. Somethin…

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## [NetComm NF10WV router reserves port range 22456 to 32456 for RTP protocol in VOIP services](https://forums.plex.tv/t/netcomm-nf10wv-router-reserves-port-range-22456-to-32456-for-rtp-protocol-in-voip-services/843369)

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**Author:** [@Grant1412](https://forums.plex.tv/u/Grant1412)\
**Replies:** 1\
**Last updated:** [June 4, 2023, 6:18am UTC](https://forums.plex.tv/t/netcomm-nf10wv-router-reserves-port-range-22456-to-32456-for-rtp-protocol-in-voip-services/843369 "2023-06-04T06:18:15Z")

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Remote access to Plex server is on port 32400. As mentioned in the “Troubleshooting Remote Access” Support Article; the mapping for the LAN/internal port must always be 32400 (TCP). The router I have does not allow port…

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## [Plex Dropping Users](https://forums.plex.tv/t/plex-dropping-users/843359)

<div class="topic-metadata">

**Author:** [@zackeriah](https://forums.plex.tv/u/zackeriah)\
**Replies:** 6\
**Last updated:** [June 4, 2023, 5:32am UTC](https://forums.plex.tv/t/plex-dropping-users/843359 "2023-06-04T05:32:50Z")

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Server Version#:1.32.3.7089-7000 Player Version#: Users on my server seem to keep getting kicked off the list of invited people. It seems to be happening to the same few people and I am not sure what is going on. I r…

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## [Remote access doesn't work anymore](https://forums.plex.tv/t/remote-access-doesnt-work-anymore/843316)

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**Author:** [@rdenis](https://forums.plex.tv/u/rdenis)\
**Replies:** 1\
**Last updated:** [June 3, 2023, 8:30pm UTC](https://forums.plex.tv/t/remote-access-doesnt-work-anymore/843316 "2023-06-03T20:30:49Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> A friend gave me remote access to his library. It worked well for a few weeks th…

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## [\[BUG\] Custom server access URL breaks itself](https://forums.plex.tv/t/bug-custom-server-access-url-breaks-itself/843179)

<div class="topic-metadata">

**Author:** [@DeBoet](https://forums.plex.tv/u/DeBoet)\
**Replies:** 3\
**Last updated:** [June 2, 2023, 4:29pm UTC](https://forums.plex.tv/t/bug-custom-server-access-url-breaks-itself/843179 "2023-06-02T16:29:29Z")

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Server Version#: 1.32.3.7089 Player Version#: Unrelated to issue. Problem: I had set up the “Custom server access URL” to point to a local domain that I host, given that I have slightly more control over it. However,…

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## [Problems remote streaming](https://forums.plex.tv/t/problems-remote-streaming/843030)

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**Author:** [@EternaLDark14](https://forums.plex.tv/u/EternaLDark14)\
**Replies:** 2\
**Last updated:** [June 2, 2023, 2:27pm UTC](https://forums.plex.tv/t/problems-remote-streaming/843030 "2023-06-02T14:27:12Z")

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Server Version#: 1.32.3.7089 Player Version#: same on everything Hi, I changed home and ISP and since my plex server behaves in a strange way, I don’t watch anything locally, only remote The thing is I have 300mbps up…

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