# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=47 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 48 --- ## [Problems remote streaming](https://forums.plex.tv/t/problems-remote-streaming/843030)
**Author:** [@EternaLDark14](https://forums.plex.tv/u/EternaLDark14)\ **Replies:** 2\ **Last updated:** [June 2, 2023, 2:27pm UTC](https://forums.plex.tv/t/problems-remote-streaming/843030 "2023-06-02T14:27:12Z")
Server Version#: 1.32.3.7089 Player Version#: same on everything Hi, I changed home and ISP and since my plex server behaves in a strange way, I don’t watch anything locally, only remote The thing is I have 300mbps up… --- ## [Remote Access - Wrong Public IP Detected](https://forums.plex.tv/t/remote-access-wrong-public-ip-detected/842234)
**Author:** [@kevin\_marchant](https://forums.plex.tv/u/kevin_marchant)\ **Replies:** 10\ **Last updated:** [May 31, 2023, 2:16pm UTC](https://forums.plex.tv/t/remote-access-wrong-public-ip-detected/842234 "2023-05-31T14:16:15Z")
Server Version#: 1.32.2.7100 Player Version#: All Hi @janoskk It appears Cloudflare/Spectrum, which I believe might be Plex’s ISP, have introduced changes that affect Plex Remote Access - could be CG-NAT. https://www… --- ## [Remote access fails after a server rebuild](https://forums.plex.tv/t/remote-access-fails-after-a-server-rebuild/842806)
**Author:** [@sean\_g72](https://forums.plex.tv/u/sean_g72)\ **Replies:** 4\ **Last updated:** [May 29, 2023, 11:15pm UTC](https://forums.plex.tv/t/remote-access-fails-after-a-server-rebuild/842806 "2023-05-29T23:15:04Z")
Server Version#: 1.32.2.7100-1 Player Version#: N/A My plex server recently experienced an OS drive failure (Centos7). So I re-installed the server with Arch Linux, installed plex, mounted the pre-existing media RAID a… --- ## [Remote Access works but video playback fails](https://forums.plex.tv/t/remote-access-works-but-video-playback-fails/842818)
**Author:** [@JoshAllen93](https://forums.plex.tv/u/JoshAllen93)\ **Replies:** 0\ **Last updated:** [May 29, 2023, 9:06pm UTC](https://forums.plex.tv/t/remote-access-works-but-video-playback-fails/842818 "2023-05-29T21:06:57Z")
Server Version#: Player Version#: \ I’ve been testing Remote Access out over 4G from my iPhone via the Plex App. I’m… --- ## [RE: Remote Access has stopped working](https://forums.plex.tv/t/re-remote-access-has-stopped-working/842586)
**Author:** [@afisher059\_gmail\_com](https://forums.plex.tv/u/afisher059_gmail_com)\ **Replies:** 8\ **Last updated:** [May 28, 2023, 10:08pm UTC](https://forums.plex.tv/t/re-remote-access-has-stopped-working/842586 "2023-05-28T22:08:38Z")
So I lost power the other day and when it came back up it wasn’t working. I’ve had trouble opening a port or setting up a static ip cause I have att and they really don’t like ppl messing with their gateways. I can but… --- ## [Playback while at work](https://forums.plex.tv/t/playback-while-at-work/842267)
**Author:** [@B3NNY-BACON](https://forums.plex.tv/u/B3NNY-BACON)\ **Replies:** 2\ **Last updated:** [May 26, 2023, 4:04am UTC](https://forums.plex.tv/t/playback-while-at-work/842267 "2023-05-26T04:04:11Z")
Hi hoping to get some help/advice while I’m at work and connected to Wi-Fi I can transcode to all options but when I’m on my mobile data I can only choose 2mbps or original Is there a way I can change this? I have limit… --- ## [Roku Won’t Play DV file when off network](https://forums.plex.tv/t/roku-won-t-play-dv-file-when-off-network/842056)
**Author:** [@tidbit-the-dog](https://forums.plex.tv/u/tidbit-the-dog)\ **Replies:** 7\ **Last updated:** [May 24, 2023, 9:36pm UTC](https://forums.plex.tv/t/roku-won-t-play-dv-file-when-off-network/842056 "2023-05-24T21:36:20Z")
Server Version#: 1.32.2.7100 Player Version#: Latest Roku Ultra Build Greetings. I have a Roku ultra (2022 version that supports DolbyVision). I have some DolbyVision content that plays just fine with the Roku is at … --- ## [Poor unuseable service in Malay Phillipines](https://forums.plex.tv/t/poor-unuseable-service-in-malay-phillipines/841655)
**Author:** [@Rubberducky](https://forums.plex.tv/u/Rubberducky)\ **Replies:** 3\ **Last updated:** [May 20, 2023, 8:02am UTC](https://forums.plex.tv/t/poor-unuseable-service-in-malay-phillipines/841655 "2023-05-20T08:02:53Z")
Server Version#: 1.32.1.6999 Player Version#: 1.68.2.3746-7601b337 \ Plex lifetime pass owner. I have a close frien… --- ## [Trouble with remote access reseting](https://forums.plex.tv/t/trouble-with-remote-access-reseting/841651)
**Author:** [@Zjerns](https://forums.plex.tv/u/Zjerns)\ **Replies:** 1\ **Last updated:** [May 20, 2023, 6:37am UTC](https://forums.plex.tv/t/trouble-with-remote-access-reseting/841651 "2023-05-20T06:37:46Z")
Server Version#: 1.28.2.6151 Player Version#: 4.106.2 Anyone else solved this issue?: my media server says unavailable outside of my network. I’ve followed the tips and videos to manually specify an ip and port in the … --- ## [IPv6 Secure remote access](https://forums.plex.tv/t/ipv6-secure-remote-access/841423)
**Author:** [@EdgyAviator](https://forums.plex.tv/u/EdgyAviator)\ **Replies:** 3\ **Last updated:** [May 19, 2023, 4:08am UTC](https://forums.plex.tv/t/ipv6-secure-remote-access/841423 "2023-05-19T04:08:00Z")
Server Version#:1.32.1.6999 Player Version#:9.21.2.1271 \ I am using the custom URL settings so I can connect to my … --- ## [Remote Access has stopped working - only change is Plex Server Updates](https://forums.plex.tv/t/remote-access-has-stopped-working-only-change-is-plex-server-updates/840434)
**Author:** [@B-Bye](https://forums.plex.tv/u/B-Bye)\ **Replies:** 43\ **Last updated:** [May 18, 2023, 7:41pm UTC](https://forums.plex.tv/t/remote-access-has-stopped-working-only-change-is-plex-server-updates/840434 "2023-05-18T19:41:19Z")
Server Version#: Version 1.32.1.6999 Player Version#: Version 4.100.1 \ I am using a manual port forward in my route… --- ## [Remote Access has stopped working. I can see the files, but i get the error File cannot be played](https://forums.plex.tv/t/remote-access-has-stopped-working-i-can-see-the-files-but-i-get-the-error-file-cannot-be-played/841379)
**Author:** [@KyPRiANoS](https://forums.plex.tv/u/KyPRiANoS)\ **Replies:** 1\ **Last updated:** [May 17, 2023, 9:07pm UTC](https://forums.plex.tv/t/remote-access-has-stopped-working-i-can-see-the-files-but-i-get-the-error-file-cannot-be-played/841379 "2023-05-17T21:07:16Z")
Server Version#: 1.32.1.6999 Player Version#: 4.100.1 \ Hello guys! I recently moved and had to change my internet … --- ## [Remote Access To Plex Server Keeps Disconnecting](https://forums.plex.tv/t/remote-access-to-plex-server-keeps-disconnecting/841376)
**Author:** [@kerlimann\_gmail.com](https://forums.plex.tv/u/kerlimann_gmail.com)\ **Replies:** 3\ **Last updated:** [May 17, 2023, 6:45pm UTC](https://forums.plex.tv/t/remote-access-to-plex-server-keeps-disconnecting/841376 "2023-05-17T18:45:36Z")
Server Version#: 1.32.1.6999 Player Version#: 4.106.1 I used to be able to successfully access my Plex server remotely, but after not having used remote access in almost 3 years, I noticed it is no longer working. When… --- ## [Switched to Cloudflare, Plex no longer loads](https://forums.plex.tv/t/switched-to-cloudflare-plex-no-longer-loads/835626)
**Author:** [@MedicBehindYou](https://forums.plex.tv/u/MedicBehindYou)\ **Replies:** 5\ **Last updated:** [May 17, 2023, 11:12am UTC](https://forums.plex.tv/t/switched-to-cloudflare-plex-no-longer-loads/835626 "2023-05-17T11:12:39Z")
Server Version#: 1.31.1.6733 Player Version#: Chrome, FireFox I have a domain hosted through Google with a sub domain proxied through Nginx Proxy Manager thaat points to my servers local address to provide access witho… --- ## [I tried everthing, remote access down](https://forums.plex.tv/t/i-tried-everthing-remote-access-down/841090)
**Author:** [@Skynet2.0](https://forums.plex.tv/u/Skynet2.0)\ **Replies:** 1\ **Last updated:** [May 14, 2023, 7:17pm UTC](https://forums.plex.tv/t/i-tried-everthing-remote-access-down/841090 "2023-05-14T19:17:01Z")
Server Version#: 1.32.2.7002 Player Version#: \ Tried every support article on remote access and nothing works even… --- ## [CERT: incomplete TLS handshake from \[::ffff:192.168.1.1\]:58888: sslv3 alert certificate unknown (SSL](https://forums.plex.tv/t/cert-incomplete-tls-handshake-from-192-168-1-1-sslv3-alert-certificate-unknown-ssl/841023)
**Author:** [@joshamilton](https://forums.plex.tv/u/joshamilton)\ **Replies:** 1\ **Last updated:** [May 13, 2023, 11:11pm UTC](https://forums.plex.tv/t/cert-incomplete-tls-handshake-from-192-168-1-1-sslv3-alert-certificate-unknown-ssl/841023 "2023-05-13T23:11:03Z")
Description: My Plex server is configured using remote access with a custom certificate configured for my domain. When I attempt to access the server, I receive the following error: This server could not prove that it i… --- ## [Remote Access - Not available outside your network](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/840923)
**Author:** [@CaptP](https://forums.plex.tv/u/CaptP)\ **Replies:** 1\ **Last updated:** [May 13, 2023, 12:03am UTC](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/840923 "2023-05-13T00:03:21Z")
Server Version#: 4.100.1 Player Version#: \ I have checked that my modem is NAT and UPnP enabled and have tried swit… --- ## [I can't access my server](https://forums.plex.tv/t/i-cant-access-my-server/840889)
**Author:** [@victormarconi412](https://forums.plex.tv/u/victormarconi412)\ **Replies:** 7\ **Last updated:** [May 12, 2023, 10:06pm UTC](https://forums.plex.tv/t/i-cant-access-my-server/840889 "2023-05-12T22:06:13Z")
Hello, I can’t access my server. When I put (ip): 32400/web, it gives access denied. http://140.\*\*\*\*\*.4.\*\*\*\*:32400/web/index.html#!/ however this site it opens, but it doesn’t help me, since it doesn’t list any server. … --- ## [Reset Nvidia Shield and now my plex database is unavailable](https://forums.plex.tv/t/reset-nvidia-shield-and-now-my-plex-database-is-unavailable/840894)
**Author:** [@Peter\_Strand](https://forums.plex.tv/u/Peter_Strand)\ **Replies:** 0\ **Last updated:** [May 12, 2023, 6:54pm UTC](https://forums.plex.tv/t/reset-nvidia-shield-and-now-my-plex-database-is-unavailable/840894 "2023-05-12T18:54:17Z")
I have the 2019 nvidia shield pro with my tv and movies in an attached external drive, but the memory keeps filling up because of some bug. I reset the shield to the factory settings to reset the memory but when I creat… --- ## [Not available outside your network - New IP no update in PMS](https://forums.plex.tv/t/not-available-outside-your-network-new-ip-no-update-in-pms/840818)
**Author:** [@Falkens](https://forums.plex.tv/u/Falkens)\ **Replies:** 1\ **Last updated:** [May 12, 2023, 6:39am UTC](https://forums.plex.tv/t/not-available-outside-your-network-new-ip-no-update-in-pms/840818 "2023-05-12T06:39:28Z")
Server Version#: 1.32.1.6999 It feels like the internet is moving towards wrong IP “Private: 192.1\*8.1.\*0 : 32400 ← General: 82.196.\*\*1.50 : 32400 ← Internet” However, my ISP has made an update so I got a new IP, why … --- ## [Remote server not showing in my mac and android TV but yes in my iphone](https://forums.plex.tv/t/remote-server-not-showing-in-my-mac-and-android-tv-but-yes-in-my-iphone/840741)
**Author:** [@rdenis](https://forums.plex.tv/u/rdenis)\ **Replies:** 0\ **Last updated:** [May 11, 2023, 6:25am UTC](https://forums.plex.tv/t/remote-server-not-showing-in-my-mac-and-android-tv-but-yes-in-my-iphone/840741 "2023-05-11T06:25:13Z")
I am connected to a remote server for movies and series. I can see them in my plex app on my iphone but I am unable to put it in my mac app and in my android TV. And I don’t see why. Any idea? --- ## [Remote access says accessible outside local network, but it does not work](https://forums.plex.tv/t/remote-access-says-accessible-outside-local-network-but-it-does-not-work/840277)
**Author:** [@Camaro\_Kid](https://forums.plex.tv/u/Camaro_Kid)\ **Replies:** 2\ **Last updated:** [May 8, 2023, 1:35am UTC](https://forums.plex.tv/t/remote-access-says-accessible-outside-local-network-but-it-does-not-work/840277 "2023-05-08T01:35:57Z")
Server Version#: Latest Player Version#: Latest Ever since I switched to AT&T Fiber, my remote access has been giving me a lot of problems. I cannot seem to figure out what to do with my modem admin page to help this. … --- ## [Remote access keeps going unavailable when I start a watch together](https://forums.plex.tv/t/remote-access-keeps-going-unavailable-when-i-start-a-watch-together/840281)
**Author:** [@aliendidminecraft\_gmail\_com](https://forums.plex.tv/u/aliendidminecraft_gmail_com)\ **Replies:** 0\ **Last updated:** [May 7, 2023, 4:37am UTC](https://forums.plex.tv/t/remote-access-keeps-going-unavailable-when-i-start-a-watch-together/840281 "2023-05-07T04:37:07Z")
Server Version#: 1.32.0.6973 Player Version#: 4.105.2 When I initiate a watch together session by clicking the three dots icon on a show in the home screen, choosing watch together, and selecting a watch partner, remot… --- ## [Fire TV Stick 4K Max is unable to connect to the Plex Media Server.](https://forums.plex.tv/t/fire-tv-stick-4k-max-is-unable-to-connect-to-the-plex-media-server/839547)
**Author:** [@p\_htony](https://forums.plex.tv/u/p_htony)\ **Replies:** 1\ **Last updated:** [May 6, 2023, 10:34am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-is-unable-to-connect-to-the-plex-media-server/839547 "2023-05-06T10:34:24Z")
Server Version#:1.30.0.6486-629d58034 Player Version#:9.20.1.979 “In the same WIFI network, my Plex mobile app can access my Plex Media Server without any issues. However, on my Fire TV Stick 4K Max, Plex cannot connec… --- ## [Remote access stops working, fixed by restarting the Plex Media Server program](https://forums.plex.tv/t/remote-access-stops-working-fixed-by-restarting-the-plex-media-server-program/840086)
**Author:** [@bammin](https://forums.plex.tv/u/bammin)\ **Replies:** 1\ **Last updated:** [May 5, 2023, 10:47am UTC](https://forums.plex.tv/t/remote-access-stops-working-fixed-by-restarting-the-plex-media-server-program/840086 "2023-05-05T10:47:58Z")
Server Version#: latest Player Version#: latest Sometimes remote access to my server simply stops working. Resetting Plex fixes it. I am using double-nat without manual port forwarding. TMobile At Home for the ISP (the… --- ## [Remote Access suddenly not working](https://forums.plex.tv/t/remote-access-suddenly-not-working/839843)
**Author:** [@Rossdillon](https://forums.plex.tv/u/Rossdillon)\ **Replies:** 11\ **Last updated:** [May 2, 2023, 7:52pm UTC](https://forums.plex.tv/t/remote-access-suddenly-not-working/839843 "2023-05-02T19:52:42Z")
Server Version#: Version 1.32.1.6999 Player Version#: N/A Plex settings is giving me an error, saying “Your server is signed in to Plex, but is not reachable from outside your network.” It was working yesterday, then … --- ## [100 Mb upload OK?](https://forums.plex.tv/t/100-mb-upload-ok/839852)
**Author:** [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Replies:** 2\ **Last updated:** [May 2, 2023, 1:40pm UTC](https://forums.plex.tv/t/100-mb-upload-ok/839852 "2023-05-02T13:40:42Z")
Is 100 Mb upload enough for PMS with remote clients? I usually have media with these specs: 1080p mostly (H264 and H265). Some 720p (old tv shows) and only a couple of 4K movies (H265). EAC3, AC3, AAC mostly. Some… --- ## [Help! We just switched ISPs and got a new modem, Plex is not accessable outside of our network](https://forums.plex.tv/t/help-we-just-switched-isps-and-got-a-new-modem-plex-is-not-accessable-outside-of-our-network/839811)
**Author:** [@yes](https://forums.plex.tv/u/yes)\ **Replies:** 2\ **Last updated:** [May 2, 2023, 6:15am UTC](https://forums.plex.tv/t/help-we-just-switched-isps-and-got-a-new-modem-plex-is-not-accessable-outside-of-our-network/839811 "2023-05-02T06:15:27Z")
We just switched to a new ISP and got a new modem. For some reason the Plex server is not accessible outside of our network. Could this be a Double-NAT scenario and should I enable bridge mode on the new modem? Note that… --- ## [Unable to ping IPv4 addresses after starting PMS (remote access not working)](https://forums.plex.tv/t/unable-to-ping-ipv4-addresses-after-starting-pms-remote-access-not-working/839614)
**Author:** [@Luq07](https://forums.plex.tv/u/Luq07)\ **Replies:** 3\ **Last updated:** [May 1, 2023, 9:19pm UTC](https://forums.plex.tv/t/unable-to-ping-ipv4-addresses-after-starting-pms-remote-access-not-working/839614 "2023-05-01T21:19:54Z")
Server Version#: 1.32.1.6999 Player Version#: All OS: Ubuntu 23.04 Whenever I start up PMS on my ubuntu host (23.04 (Lunar Lobster)), ipv4 routing stops working. Meaning, prior to starting PMS (using systemctl start… --- ## [Server shows as accessible but cannot connect via IP:port](https://forums.plex.tv/t/server-shows-as-accessible-but-cannot-connect-via-ip-port/839745)
**Author:** [@FrankJay2011](https://forums.plex.tv/u/FrankJay2011)\ **Replies:** 2\ **Last updated:** [May 1, 2023, 10:14am UTC](https://forums.plex.tv/t/server-shows-as-accessible-but-cannot-connect-via-ip-port/839745 "2023-05-01T10:14:37Z")
Server Version#: 4.100.1 Player Version#: Hello, first-time Plex user, and I am trying to configure my Plex server for remote usage, My home hardware is ThinkCentre M93p Windows 10 - 22H2 Seagate 4TB connected via … [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=46) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=48)