# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=48 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 49 --- ## [Remote streaming will not play at maximum quality regardless of selection, internet speed, settings](https://forums.plex.tv/t/remote-streaming-will-not-play-at-maximum-quality-regardless-of-selection-internet-speed-settings/839755)
**Author:** [@JonTreasure](https://forums.plex.tv/u/JonTreasure)\ **Replies:** 0\ **Last updated:** [May 1, 2023, 10:01am UTC](https://forums.plex.tv/t/remote-streaming-will-not-play-at-maximum-quality-regardless-of-selection-internet-speed-settings/839755 "2023-05-01T10:01:42Z")
Server Version#: 1.32.0.6973 Player Version#: multiple including latest Plex Media Server Logs\_2023-05-01\_10-48-53.zip (4.8 MB) This has been tested on multiple playback devices, multiple users, all running their resp… --- ## [Remote Live TV Error - Couldn't create the playback session for this item](https://forums.plex.tv/t/remote-live-tv-error-couldnt-create-the-playback-session-for-this-item/839697)
**Author:** [@matthewfkoch](https://forums.plex.tv/u/matthewfkoch)\ **Replies:** 0\ **Last updated:** [April 30, 2023, 9:02pm UTC](https://forums.plex.tv/t/remote-live-tv-error-couldnt-create-the-playback-session-for-this-item/839697 "2023-04-30T21:02:36Z")
Server Version#: 1.32.0.6973 Player Version#:8.18 \ I am running plex media server on an M1 mac mini and I am able t… --- ## [Device works in one location but not another](https://forums.plex.tv/t/device-works-in-one-location-but-not-another/839649)
**Author:** [@beaucephus](https://forums.plex.tv/u/beaucephus)\ **Replies:** 0\ **Last updated:** [April 30, 2023, 11:27am UTC](https://forums.plex.tv/t/device-works-in-one-location-but-not-another/839649 "2023-04-30T11:27:38Z")
Roku and LGtv worked with Plex as a player in previous location with same ISP provider. Moved home. Now devices will not play Plex remote library media. All other streaming services work fine. All other remote users work… --- ## [Plex running through Docker on Synology NAS – no playback to remote macOS client?](https://forums.plex.tv/t/plex-running-through-docker-on-synology-nas-no-playback-to-remote-macos-client/837269)
**Author:** [@bpwned](https://forums.plex.tv/u/bpwned)\ **Replies:** 12\ **Last updated:** [April 30, 2023, 9:12am UTC](https://forums.plex.tv/t/plex-running-through-docker-on-synology-nas-no-playback-to-remote-macos-client/837269 "2023-04-30T09:12:23Z")
Server Version#: 1.31.3.6868 running on Docker on a Synology NAS Player Version#: 1.67.1.3665-771934d3 I’m at the end of my Latin, as we say in German, so I really hope someone here as an idea how I could get to the bo… --- ## [Custom certificate not working](https://forums.plex.tv/t/custom-certificate-not-working/839284)
**Author:** [@nhawk2](https://forums.plex.tv/u/nhawk2)\ **Replies:** 2\ **Last updated:** [April 26, 2023, 5:51pm UTC](https://forums.plex.tv/t/custom-certificate-not-working/839284 "2023-04-26T17:51:02Z")
Server Version#: 4.100.1 Player Version#: testing via chrome I used to utilize a custom certificate and I know it worked in the past. I recently got a new PC and installed PMS with the custom cert, but when trying to … --- ## [Having issues with Remote Access?](https://forums.plex.tv/t/having-issues-with-remote-access/839029)
**Author:** [@pranna7](https://forums.plex.tv/u/pranna7)\ **Replies:** 10\ **Last updated:** [April 25, 2023, 5:40pm UTC](https://forums.plex.tv/t/having-issues-with-remote-access/839029 "2023-04-25T17:40:59Z")
Can someone please get this thing straight for me because I have been beating my head around it and I still cannot get it right ? So first of all please correct me if I have understood the Remote Access Concept Correctl… --- ## [Account setup for someone to access my server](https://forums.plex.tv/t/account-setup-for-someone-to-access-my-server/839169)
**Author:** [@jlatenight](https://forums.plex.tv/u/jlatenight)\ **Replies:** 5\ **Last updated:** [April 25, 2023, 5:26pm UTC](https://forums.plex.tv/t/account-setup-for-someone-to-access-my-server/839169 "2023-04-25T17:26:46Z")
Server Version#: 1.32.0.6973 Player Version#: n/a I setup access via the web to my PC. I want to be able to give the link to my library to someone have them setup a new Plex account, and then I get alerted and allow o… --- ## [Cannot play certain content from remote, works fine locally](https://forums.plex.tv/t/cannot-play-certain-content-from-remote-works-fine-locally/837850)
**Author:** [@joschott](https://forums.plex.tv/u/joschott)\ **Replies:** 7\ **Last updated:** [April 24, 2023, 2:59pm UTC](https://forums.plex.tv/t/cannot-play-certain-content-from-remote-works-fine-locally/837850 "2023-04-24T14:59:34Z")
Server Version#: 1.32.0.6918 Player Version#: Android 9.19.1.525 | iOS: 8.17 Plex Pass: Yes HW Transcoding: Enabled I have setup remote access via external port opening since a long time and it worked fine. Just rece… --- ## [Need help with indirect connection](https://forums.plex.tv/t/need-help-with-indirect-connection/838927)
**Author:** [@ThePizzaNinja86](https://forums.plex.tv/u/ThePizzaNinja86)\ **Replies:** 2\ **Last updated:** [April 23, 2023, 9:19pm UTC](https://forums.plex.tv/t/need-help-with-indirect-connection/838927 "2023-04-23T21:19:27Z")
Currently, I am running PIA with dedicated IP address. Have shut off firewall, added exceptions to firewall settings, but still cannot connect directly. Port checker says ports timed out, or port is closed. I have port … --- ## [(Plex remote access port mapped, but the port is unreachable from Plex.tv)](https://forums.plex.tv/t/plex-remote-access-port-mapped-but-the-port-is-unreachable-from-plex-tv/838419)
**Author:** [@10mfox](https://forums.plex.tv/u/10mfox)\ **Replies:** 17\ **Last updated:** [April 21, 2023, 11:46pm UTC](https://forums.plex.tv/t/plex-remote-access-port-mapped-but-the-port-is-unreachable-from-plex-tv/838419 "2023-04-21T23:46:34Z")
Server Version#:latest Player Version#:any \ Can anyone please help me figure out this it has done it ever since the… --- ## [Clicking Browse Library on Emby is bringing up plex?](https://forums.plex.tv/t/clicking-browse-library-on-emby-is-bringing-up-plex/838461)
**Author:** [@MiamiBulldog](https://forums.plex.tv/u/MiamiBulldog)\ **Replies:** 0\ **Last updated:** [April 19, 2023, 6:53pm UTC](https://forums.plex.tv/t/clicking-browse-library-on-emby-is-bringing-up-plex/838461 "2023-04-19T18:53:03Z")
Server Version#: 1.32.0.6950 Player Version#: \ So I’ve been trying to fix my static ip and port forwarding so I can… --- ## [Remote access through Windscribe](https://forums.plex.tv/t/remote-access-through-windscribe/838290)
**Author:** [@Sparks11](https://forums.plex.tv/u/Sparks11)\ **Replies:** 0\ **Last updated:** [April 18, 2023, 1:37am UTC](https://forums.plex.tv/t/remote-access-through-windscribe/838290 "2023-04-18T01:37:46Z")
Is there a document detailing how to setup a Windows Plex server for remote access using Windscribe static IP with port forwarding. Support from Windscribe is very poor so I also need configuration info for that side.… --- ## [Watch Together not working - "no access"](https://forums.plex.tv/t/watch-together-not-working-no-access/837933)
**Author:** [@jwb\_b](https://forums.plex.tv/u/jwb_b)\ **Replies:** 0\ **Last updated:** [April 15, 2023, 1:54am UTC](https://forums.plex.tv/t/watch-together-not-working-no-access/837933 "2023-04-15T01:54:13Z")
Server Version#: Version 1.32.0.6918 Player Version#: Web Player My friend gets “no access” when trying to access a “Watch Together” video hosted on my plex server. Plex server running on a Mac No firewall on host Ma… --- ## [Custom domain ssl does not work after update to server version 1.32.0.6918](https://forums.plex.tv/t/custom-domain-ssl-does-not-work-after-update-to-server-version-1-32-0-6918/837911)
**Author:** [@yves\_pocketpc\_ch](https://forums.plex.tv/u/yves_pocketpc_ch)\ **Replies:** 2\ **Last updated:** [April 14, 2023, 9:20pm UTC](https://forums.plex.tv/t/custom-domain-ssl-does-not-work-after-update-to-server-version-1-32-0-6918/837911 "2023-04-14T21:20:31Z")
Server Version#: 1.32.0.6918 I used to love plex and have a custom domain using port 32400 to access it locally and remotely, too (by using split dns settings on my router). The certificate is supplied by Let’s Encrypt… --- ## [Marantz8006 and Airplay/DLNA](https://forums.plex.tv/t/marantz8006-and-airplay-dlna/837765)
**Author:** [@ronnie\_vd\_wiele\_gmail\_com](https://forums.plex.tv/u/ronnie_vd_wiele_gmail_com)\ **Replies:** 2\ **Last updated:** [April 14, 2023, 8:54pm UTC](https://forums.plex.tv/t/marantz8006-and-airplay-dlna/837765 "2023-04-14T20:54:23Z")
Server Version#: 1.30.0 Player Version#:9.20.0.806 Ik have a QNAP NAS with Plex server installed. On PLEX\>Settings\>DLNA, i have Enabled the DLNA server. Remote Acces also Enabled. Also de cliënt Plex App on Phone in… --- ## [I'm giving up on this remote access feature completely](https://forums.plex.tv/t/im-giving-up-on-this-remote-access-feature-completely/826865)
**Author:** [@jay\_em2323\_gmail\_com](https://forums.plex.tv/u/jay_em2323_gmail_com)\ **Replies:** 22\ **Last updated:** [April 14, 2023, 5:43pm UTC](https://forums.plex.tv/t/im-giving-up-on-this-remote-access-feature-completely/826865 "2023-04-14T17:43:48Z")
Server Version#: 4.87.2 Player Version#: 1.61.1.3432-3929cb60 I’ve been struggling with this issue for months and I can’t seem to find a solution. I have my server set up with a couple of large storage HDDS. I’ve tried… --- ## [Forced subtitles not working when remote streaming](https://forums.plex.tv/t/forced-subtitles-not-working-when-remote-streaming/837862)
**Author:** [@SlippingJimmy09](https://forums.plex.tv/u/SlippingJimmy09)\ **Replies:** 0\ **Last updated:** [April 14, 2023, 12:10pm UTC](https://forums.plex.tv/t/forced-subtitles-not-working-when-remote-streaming/837862 "2023-04-14T12:10:59Z")
Server Version#: 1.32.0.6918 Player Version#: Android 9.20.1.890 So forced subtitles work just fine when streaming locally (with or without transcoding, doesn’t matter) but refuse to show up at all when streaming remot… --- ## [No longer able to see server settings in Plex Web (server offline for a week or two)](https://forums.plex.tv/t/no-longer-able-to-see-server-settings-in-plex-web-server-offline-for-a-week-or-two/827921)
**Author:** [@char3184](https://forums.plex.tv/u/char3184)\ **Replies:** 6\ **Last updated:** [April 12, 2023, 8:37pm UTC](https://forums.plex.tv/t/no-longer-able-to-see-server-settings-in-plex-web-server-offline-for-a-week-or-two/827921 "2023-04-12T20:37:41Z")
This might be a really quick question, but should I expect the server settings to disappear on plex desktop & web if the server has been disconnected for a while? I moved the server behind a new router and went away, w… --- ## [Remote Access is only working halfway](https://forums.plex.tv/t/remote-access-is-only-working-halfway/837342)
**Author:** [@Urban-Jonsson](https://forums.plex.tv/u/Urban-Jonsson)\ **Replies:** 4\ **Last updated:** [April 10, 2023, 2:47pm UTC](https://forums.plex.tv/t/remote-access-is-only-working-halfway/837342 "2023-04-10T14:47:03Z")
Server Version#: 1.31.3.6868 Player Version#: 9.19.1.525 I have a working external access according to Plex control panel : But when i go in to each library externaly i can only see in Recomended not in Library or … --- ## [Server on TV but not Android](https://forums.plex.tv/t/server-on-tv-but-not-android/836755)
**Author:** [@HankLocker](https://forums.plex.tv/u/HankLocker)\ **Replies:** 1\ **Last updated:** [April 9, 2023, 8:41pm UTC](https://forums.plex.tv/t/server-on-tv-but-not-android/836755 "2023-04-09T20:41:04Z")
My Plex server is available on my PC and my Samsung TV, but not on my Google Pixel 7 (Android). It was available until about a week ago. I even signed up for a lifetime Plex Pass in the hopes that things would resolve. N… --- ## [Remote access issues](https://forums.plex.tv/t/remote-access-issues/837120)
**Author:** [@ozmikeb74](https://forums.plex.tv/u/ozmikeb74)\ **Replies:** 1\ **Last updated:** [April 8, 2023, 10:34am UTC](https://forums.plex.tv/t/remote-access-issues/837120 "2023-04-08T10:34:32Z")
Server Version#: 4.100.1 Please help, I have a Plex media server running through a Mac mini. I have a Sagemcom Broadband modem running into an Asus Router which handles the wifi traffic in my home. I have a port forwa… --- ## [Force Remote Users to 1080p or higher quality](https://forums.plex.tv/t/force-remote-users-to-1080p-or-higher-quality/836841)
**Author:** [@CaptainKokanee](https://forums.plex.tv/u/CaptainKokanee)\ **Replies:** 4\ **Last updated:** [April 8, 2023, 12:07am UTC](https://forums.plex.tv/t/force-remote-users-to-1080p-or-higher-quality/836841 "2023-04-08T00:07:15Z")
Server Version#: Latest Player Version#: Is there a way to force/update all remote users connecting to a PMS to use a certain minimum resolution/bandwidth? I have some users that still have 720p (default?) on their Rok… --- ## [Problems with Remote Access](https://forums.plex.tv/t/problems-with-remote-access/835196)
**Author:** [@igork01](https://forums.plex.tv/u/igork01)\ **Replies:** 4\ **Last updated:** [April 7, 2023, 12:46pm UTC](https://forums.plex.tv/t/problems-with-remote-access/835196 "2023-04-07T12:46:50Z")
Server Version#: Version 4.100.1 Player Version#: I do not know where to find it. My old server crashed, and I set up a new Media Server. For some reason, the remote access does not stay connected. It says: Not availa… --- ## [Remote Access Enabled - "Plex is currently unavailable" when attempt to connect](https://forums.plex.tv/t/remote-access-enabled-plex-is-currently-unavailable-when-attempt-to-connect/836723)
**Author:** [@marker227](https://forums.plex.tv/u/marker227)\ **Replies:** 1\ **Last updated:** [April 4, 2023, 6:24pm UTC](https://forums.plex.tv/t/remote-access-enabled-plex-is-currently-unavailable-when-attempt-to-connect/836723 "2023-04-04T18:24:52Z")
My Plex server was working fine a few days ago. I’m able to connect to it locally on another computer, but when I attempt from my cell phone/laptop (while not on LAN) I can not connect to the server. I get the following … --- ## [Plex Remote Access Not Connecting](https://forums.plex.tv/t/plex-remote-access-not-connecting/836486)
**Author:** [@rishidial](https://forums.plex.tv/u/rishidial)\ **Replies:** 4\ **Last updated:** [April 4, 2023, 4:50pm UTC](https://forums.plex.tv/t/plex-remote-access-not-connecting/836486 "2023-04-04T16:50:45Z")
Server Version#: 1.31.3.6868 Player Version#: 1.67.1.3665-771934d3 Plex Media Server Logs\_2023-04-02\_11-23-27.zip (5.0 MB) Plex states that remote access is working but users can’t connect. They are reporting bufferin… --- ## [Server indicates "Fully Accessible..." but app.plex.tv and remote can not connect](https://forums.plex.tv/t/server-indicates-fully-accessible-but-app-plex-tv-and-remote-can-not-connect/836443)
**Author:** [@tigerkzr](https://forums.plex.tv/u/tigerkzr)\ **Replies:** 14\ **Last updated:** [April 3, 2023, 3:52am UTC](https://forums.plex.tv/t/server-indicates-fully-accessible-but-app-plex-tv-and-remote-can-not-connect/836443 "2023-04-03T03:52:03Z")
Server Version#: 1.31.3.6868 Player Version#: n/a As stated. Server indicates all is well with remote access, local access is good. However, neither app.plex.tv nor any remote clients can connect to the server. app.… --- ## [No access to plex.tv, and running plex server off the grid](https://forums.plex.tv/t/no-access-to-plex-tv-and-running-plex-server-off-the-grid/836547)
**Author:** [@thulsadoom01](https://forums.plex.tv/u/thulsadoom01)\ **Replies:** 3\ **Last updated:** [April 3, 2023, 12:00am UTC](https://forums.plex.tv/t/no-access-to-plex-tv-and-running-plex-server-off-the-grid/836547 "2023-04-03T00:00:07Z")
Hi, if I purchase the lifetime Pro version will my Plex server work offline? I want to be able to stream to my mobile device from my Plex server where the server may not be able to reach plex.tv website. I can forward … --- ## [Plex through reverse proxy + ip whitelist + https://app.plex.tv/desktop](https://forums.plex.tv/t/plex-through-reverse-proxy-ip-whitelist-https-app-plex-tv-desktop/833297)
**Author:** [@Hurdles](https://forums.plex.tv/u/Hurdles)\ **Replies:** 13\ **Last updated:** [April 2, 2023, 2:15pm UTC](https://forums.plex.tv/t/plex-through-reverse-proxy-ip-whitelist-https-app-plex-tv-desktop/833297 "2023-04-02T14:15:01Z")
So please tell me if what I’m trying to achieve is at all possible with the current state of Plex. I want to use plex through reverse proxy only Reverse proxy listens on 443 Plex listens only on 127.0.0.1:32400 Ips whi… --- ## [Plex stream fine over LAN, but chokes after a few frames when viewing remotely](https://forums.plex.tv/t/plex-stream-fine-over-lan-but-chokes-after-a-few-frames-when-viewing-remotely/836333)
**Author:** [@ktcomp](https://forums.plex.tv/u/ktcomp)\ **Replies:** 0\ **Last updated:** [March 31, 2023, 11:48pm UTC](https://forums.plex.tv/t/plex-stream-fine-over-lan-but-chokes-after-a-few-frames-when-viewing-remotely/836333 "2023-03-31T23:48:29Z")
Server Version#: Version 1.31.3.6868 Player Version#: 8.16 \ What I have done so far: Already whitelisted Plex dir… --- ## [Unavailable ](https://forums.plex.tv/t/unavailable/836125)
**Author:** [@aftermat](https://forums.plex.tv/u/aftermat)\ **Replies:** 5\ **Last updated:** [March 30, 2023, 11:16pm UTC](https://forums.plex.tv/t/unavailable/836125 "2023-03-30T23:16:29Z")
On all my Plex apps, phone, tablets, PS5 and TV all my movies are showing unavailable. When I go on the Plex server on my pc I’m able to play the movies. I checked that hard drive is mounted, it still has the same drive … [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=47) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=49)