# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=49

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 50

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## [Plex only available via Plex Relay & Remote Access always changing from green to red after a few sec](https://forums.plex.tv/t/plex-only-available-via-plex-relay-remote-access-always-changing-from-green-to-red-after-a-few-sec/835169)

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**Author:** [@ThunderBean](https://forums.plex.tv/u/ThunderBean)\
**Replies:** 8\
**Last updated:** [March 29, 2023, 12:16pm UTC](https://forums.plex.tv/t/plex-only-available-via-plex-relay-remote-access-always-changing-from-green-to-red-after-a-few-sec/835169 "2023-03-29T12:16:17Z")

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Server Version#: 1.31.2.6810 Player Version#: 1.66.1.3632-4d9c7716 I have my Plex Server running in a Win10 Pro (64bit) VM with Unraid as my Hypervisor. The VM is set to Bridge Mode and my VM has a dedicated IP Adress.…

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## [Unable to successfully enable Remote Access](https://forums.plex.tv/t/unable-to-successfully-enable-remote-access/835883)

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**Author:** [@Sindlast](https://forums.plex.tv/u/Sindlast)\
**Replies:** 9\
**Last updated:** [March 27, 2023, 11:17pm UTC](https://forums.plex.tv/t/unable-to-successfully-enable-remote-access/835883 "2023-03-27T23:17:43Z")

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Server Version#: Latest Player Version#: Latest Greetings! I have been running a Plex server off my Shield since 2017, I’ve never had any issues with it until Remote Access went down some days ago. It seems the proble…

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## [Unable to Connect to Remote Access](https://forums.plex.tv/t/unable-to-connect-to-remote-access/835832)

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**Author:** [@quinlemieux](https://forums.plex.tv/u/quinlemieux)\
**Replies:** 0\
**Last updated:** [March 27, 2023, 2:11am UTC](https://forums.plex.tv/t/unable-to-connect-to-remote-access/835832 "2023-03-27T02:11:36Z")

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Server Version#: 1.31.2.6810 Player Version#: 4.103.2 Happy to provide any server logs wasn’t sure what would be helpful here. I’ve looked at everything regarding Double NAT and CGNAT and I can’t figure out what exactl…

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## [Remote access not working after migrating server Install](https://forums.plex.tv/t/remote-access-not-working-after-migrating-server-install/835424)

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**Author:** [@Ivory8Heart](https://forums.plex.tv/u/Ivory8Heart)\
**Replies:** 0\
**Last updated:** [March 23, 2023, 4:02am UTC](https://forums.plex.tv/t/remote-access-not-working-after-migrating-server-install/835424 "2023-03-23T04:02:20Z")

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Server Version#: 1.31.2.6810 Player Version#: After migrating to a new server Remote access doesn’t work. It stays on for a few minutes then dies. Locally it works fine. I have changed port forwarding to the new s…

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## [Docker: Loosing remote connection and port forward settings on restart of container](https://forums.plex.tv/t/docker-loosing-remote-connection-and-port-forward-settings-on-restart-of-container/835270)

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**Author:** [@degem](https://forums.plex.tv/u/degem)\
**Replies:** 9\
**Last updated:** [March 22, 2023, 4:11pm UTC](https://forums.plex.tv/t/docker-loosing-remote-connection-and-port-forward-settings-on-restart-of-container/835270 "2023-03-22T16:11:07Z")

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Server Version#: (ThinkStation P500 → Proxmox VE 7.3-6 → debian 11 (bullseye) → portainer 2.17 → Linxusserver - Plex Latest ) Media Stored on Synology 918+ SMB Share. VM image also stored on NAS different share. on p…

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## [Remote Access Status Red with GeoIP Restrictions](https://forums.plex.tv/t/remote-access-status-red-with-geoip-restrictions/834255)

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**Author:** [@southerndoc](https://forums.plex.tv/u/southerndoc)\
**Replies:** 8\
**Last updated:** [March 22, 2023, 1:18pm UTC](https://forums.plex.tv/t/remote-access-status-red-with-geoip-restrictions/834255 "2023-03-22T13:18:13Z")

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Server Version#: 1.31.1.6782 Player Version#: Does anyone know if a specific country is required to be allowed to a network in order for the Remote Access status check? I normally have GeoIP restrictions so that only …

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## [ERROR - CERT: Error acquiring new certificate: Failed to upload CSR](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr/835148)

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**Author:** [@Majawat](https://forums.plex.tv/u/Majawat)\
**Replies:** 4\
**Last updated:** [March 22, 2023, 12:45pm UTC](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr/835148 "2023-03-22T12:45:02Z")

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Server Version#:Version 1.31.3.6819 Player Version#: Version 4.100.1 OS: Windows 10 Pro x64 I am able to log into my fresh re-install of Plex Media Server via http://127.0.0.1:32400/web, but cannot log into it via t…

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## [Can't access one plex server from insdie firewall](https://forums.plex.tv/t/cant-access-one-plex-server-from-insdie-firewall/835261)

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**Author:** [@bryanbar](https://forums.plex.tv/u/bryanbar)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 5:04pm UTC](https://forums.plex.tv/t/cant-access-one-plex-server-from-insdie-firewall/835261 "2023-03-21T17:04:38Z")

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Server Version#: 1.31.2.6810 Player Version#:1.66.1.3632-4d9c7716 I am unable to connect to my plex server inside my work firewall. I can access it on any other device. I can even access a friend’s server inside the fi…

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## [Remote Access w/ Xfinity drops after quest finishes viewing, requires reset to continue?](https://forums.plex.tv/t/remote-access-w-xfinity-drops-after-quest-finishes-viewing-requires-reset-to-continue/835254)

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**Author:** [@mi7\_data](https://forums.plex.tv/u/mi7_data)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 4:01pm UTC](https://forums.plex.tv/t/remote-access-w-xfinity-drops-after-quest-finishes-viewing-requires-reset-to-continue/835254 "2023-03-21T16:01:15Z")

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Server Version 1.31.2.6810 After setting up port forwarding & disabling the xFi security, Remote Access began working with the new Xfinity account. However, after a guest finishes watching a film, the RA drops out and m…

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## [Remote access via Amazon Fire Stick](https://forums.plex.tv/t/remote-access-via-amazon-fire-stick/835226)

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**Author:** [@azur85](https://forums.plex.tv/u/azur85)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 11:24am UTC](https://forums.plex.tv/t/remote-access-via-amazon-fire-stick/835226 "2023-03-21T11:24:17Z")

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Server Version#: Latest Player Version#: Latest I gave a friend access to my library. But after she logged into the plex app it immediately crashed and can’t get it to work again. What could be causing this? I can acce…

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## [Remote access works then stops](https://forums.plex.tv/t/remote-access-works-then-stops/834968)

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**Author:** [@arapone](https://forums.plex.tv/u/arapone)\
**Replies:** 10\
**Last updated:** [March 21, 2023, 12:30am UTC](https://forums.plex.tv/t/remote-access-works-then-stops/834968 "2023-03-21T00:30:34Z")

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Server Version#: 4.87.2 Player Version#: 4.103.2 After having to uninstall the plex media server on my synology device due to a recent password breach, I am having issues with the remote access (was previously workin…

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## [CORS policy errors when accessing a server behind a reverse proxy when using the app.plex.tv url](https://forums.plex.tv/t/cors-policy-errors-when-accessing-a-server-behind-a-reverse-proxy-when-using-the-app-plex-tv-url/835109)

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**Author:** [@PeacefulMountain](https://forums.plex.tv/u/PeacefulMountain)\
**Replies:** 7\
**Last updated:** [March 21, 2023, 4:35am UTC](https://forums.plex.tv/t/cors-policy-errors-when-accessing-a-server-behind-a-reverse-proxy-when-using-the-app-plex-tv-url/835109 "2023-03-21T04:35:47Z")

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Server Version#: 1.31.1.6733 Player Version#: Web I have a server behind a reverse proxy that’s fully accessible at a custom domain I control. I have placed the following domain in the “Custom server access URLs”: htt…

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## [Remote Access constantly disconnecting then disconnects server access](https://forums.plex.tv/t/remote-access-constantly-disconnecting-then-disconnects-server-access/835194)

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**Author:** [@blackdragon078](https://forums.plex.tv/u/blackdragon078)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 2:34am UTC](https://forums.plex.tv/t/remote-access-constantly-disconnecting-then-disconnects-server-access/835194 "2023-03-21T02:34:44Z")

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Server Version#:1.31.2.6810 Player Version#: Started noticing midday on Sunday remote users would get disconnects and then every time I look the service was up and remote access was available then today starting around…

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## [Not available outside your network issues](https://forums.plex.tv/t/not-available-outside-your-network-issues/828399)

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**Author:** [@IronRod](https://forums.plex.tv/u/IronRod)\
**Replies:** 6\
**Last updated:** [March 19, 2023, 4:01am UTC](https://forums.plex.tv/t/not-available-outside-your-network-issues/828399 "2023-03-19T04:01:37Z")

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Server Version#: 1.30.2.6563 Player Version#: 4.99.2 Plex shows Not available outside your network. I’ve read through Troubleshooting Remote Access and best I can tell everything is set up correctly: Router is a TP-…

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## [Issue after ISP change, odd setup](https://forums.plex.tv/t/issue-after-isp-change-odd-setup/834846)

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**Author:** [@DAVEG1983](https://forums.plex.tv/u/DAVEG1983)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 8:48pm UTC](https://forums.plex.tv/t/issue-after-isp-change-odd-setup/834846 "2023-03-17T20:48:56Z")

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We have a bit of an odd set up in our hose, from ISP router there is a dumb switch with a couple of devices such as DVD player and a Nvidia shield, cable from this then runs upstairs to the WAN port of a UDM Pro, then on…

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## [Remote access says its good for about 30 seconds and then it switches back to blocked](https://forums.plex.tv/t/remote-access-says-its-good-for-about-30-seconds-and-then-it-switches-back-to-blocked/834808)

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**Author:** [@namast](https://forums.plex.tv/u/namast)\
**Replies:** 19\
**Last updated:** [March 17, 2023, 7:02pm UTC](https://forums.plex.tv/t/remote-access-says-its-good-for-about-30-seconds-and-then-it-switches-back-to-blocked/834808 "2023-03-17T19:02:22Z")

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Server Version#: 1.31.3.6819-2ef591a4c Player Version#: 1.31.3.6819-2ef591a4c (Plex web) Every time I enable Remote Access, it’ll say that the server can be reached from the Internet successfully and then after about 3…

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## [Is Att Uverse blocking PMS?](https://forums.plex.tv/t/is-att-uverse-blocking-pms/834686)

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**Author:** [@Notqytryt11](https://forums.plex.tv/u/Notqytryt11)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 1:21pm UTC](https://forums.plex.tv/t/is-att-uverse-blocking-pms/834686 "2023-03-17T13:21:53Z")

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I have had plex working remotely for a couple years and suddenly 3 weeks ago it just quit… cant stay connected… Ive tried port forwarding and still it will not stay connected… Is anyone else experiencing this problem wit…

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## [Remote Access not working since moving over from one ISP to another (cable provider to fttp)](https://forums.plex.tv/t/remote-access-not-working-since-moving-over-from-one-isp-to-another-cable-provider-to-fttp/834679)

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**Author:** [@unclebobuk](https://forums.plex.tv/u/unclebobuk)\
**Replies:** 1\
**Last updated:** [March 16, 2023, 11:01am UTC](https://forums.plex.tv/t/remote-access-not-working-since-moving-over-from-one-isp-to-another-cable-provider-to-fttp/834679 "2023-03-16T11:01:48Z")

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Server Version#:PlexMediaServer-1.31.3.6819 Player Version#:1.66.1.3632-4d9c7716 (plex for windows) Hi, so a bit of an odd one. I’ve been with a cable ISP provider for many years. I always operated my cable modem in m…

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## [Plex control, playing, accounts](https://forums.plex.tv/t/plex-control-playing-accounts/834664)

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**Author:** [@ronniemller361](https://forums.plex.tv/u/ronniemller361)\
**Replies:** 1\
**Last updated:** [March 16, 2023, 7:24am UTC](https://forums.plex.tv/t/plex-control-playing-accounts/834664 "2023-03-16T07:24:18Z")

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Hello everybody. I habe 3 issues with plex maybe you can help me with some. Im using WD My Home and plex is enabled on it. I have serie movies in mp4. Those files will be played in movie folder but not in tv show/serie…

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## [How to add Nvidia Shield to router QoS?](https://forums.plex.tv/t/how-to-add-nvidia-shield-to-router-qos/834553)

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**Author:** [@Phoenix501](https://forums.plex.tv/u/Phoenix501)\
**Replies:** 1\
**Last updated:** [March 15, 2023, 10:07pm UTC](https://forums.plex.tv/t/how-to-add-nvidia-shield-to-router-qos/834553 "2023-03-15T22:07:43Z")

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Hi, here’s my setup: ISP Internet up limit is 20mbps. Torrent client is uploading 24/7, often at maximum 20mbps. Router is a Netgear Nighthawk.R7000. Nvidia Shield has static IP and port forwarded. How do I tell my ro…

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## [Can't claim Server](https://forums.plex.tv/t/cant-claim-server/834374)

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**Author:** [@eriksson\_linus\_live\_se](https://forums.plex.tv/u/eriksson_linus_live_se)\
**Replies:** 10\
**Last updated:** [March 15, 2023, 9:28am UTC](https://forums.plex.tv/t/cant-claim-server/834374 "2023-03-15T09:28:56Z")

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Server Version#: Plex Version 4.87.2 on Windows 11. Player Version#: I have just format my computer. I have migrate and installed Plex from my PlexMediaServer-1.30.2.6563-3d4dc0cce-x86\_64.exe file. All my movies are …

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## [Removing Server](https://forums.plex.tv/t/removing-server/834483)

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**Author:** [@jel57](https://forums.plex.tv/u/jel57)\
**Replies:** 3\
**Last updated:** [March 14, 2023, 10:31pm UTC](https://forums.plex.tv/t/removing-server/834483 "2023-03-14T22:31:29Z")

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Server Version#: 1.30.0.6486 Player Version#: latest IOS I am trying to remove an older server I had running on my desktop, I seem to have removed all traces of it in the web app, but It still is appearing in the iOS a…

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## [Will an Xfinity Internet Service work smoothly for Remote Access?](https://forums.plex.tv/t/will-an-xfinity-internet-service-work-smoothly-for-remote-access/833290)

<div class="topic-metadata">

**Author:** [@mi7\_data](https://forums.plex.tv/u/mi7_data)\
**Replies:** 4\
**Last updated:** [March 13, 2023, 7:35pm UTC](https://forums.plex.tv/t/will-an-xfinity-internet-service-work-smoothly-for-remote-access/833290 "2023-03-13T19:35:51Z")

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Server Version#: Version 4.100.1 Just moved from CA where I had AT&T port forwarding to OR. I have T-Moble here but it does not support PLEX Remote access. It looks like Xfinity may be available at my location. How muc…

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## [Friends/shared libraries disappear](https://forums.plex.tv/t/friends-shared-libraries-disappear/834202)

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**Author:** [@grimjack](https://forums.plex.tv/u/grimjack)\
**Replies:** 6\
**Last updated:** [March 13, 2023, 4:45pm UTC](https://forums.plex.tv/t/friends-shared-libraries-disappear/834202 "2023-03-13T16:45:11Z")

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Server Version#: 1.30.2.6563 Some of, not all, my friends which I share directories to keeps disappearing. They are still in my friends list, but no sharings. When I set up the libraries to be shared again it all look…

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## [Plex port forwarding not working on plex side \[closed silly mistake\]](https://forums.plex.tv/t/plex-port-forwarding-not-working-on-plex-side-closed-silly-mistake/834280)

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**Author:** [@commiccannon](https://forums.plex.tv/u/commiccannon)\
**Replies:** 1\
**Last updated:** [March 13, 2023, 11:00am UTC](https://forums.plex.tv/t/plex-port-forwarding-not-working-on-plex-side-closed-silly-mistake/834280 "2023-03-13T11:00:01Z")

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Server Version#: 1.31.1.6782 Player Version#: All So if i port forward to 32400 the port appears as closed, plex wont give me remote access at all, i have a separate port forwarding that i use regularly on 8123, this…

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## [Nginx proxy setup breaks plexamp](https://forums.plex.tv/t/nginx-proxy-setup-breaks-plexamp/834169)

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**Author:** [@aeeaan](https://forums.plex.tv/u/aeeaan)\
**Replies:** 3\
**Last updated:** [March 12, 2023, 11:04pm UTC](https://forums.plex.tv/t/nginx-proxy-setup-breaks-plexamp/834169 "2023-03-12T23:04:11Z")

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I needed some fun today so I decided to try to put an nginx proxy in front of plex. Before I get into posting configs (I may even drop the project), I just want to know how this set-up works for people. FYI, my firewall…

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## [Changing default port forward from 32400](https://forums.plex.tv/t/changing-default-port-forward-from-32400/833907)

<div class="topic-metadata">

**Author:** [@mrboonmee](https://forums.plex.tv/u/mrboonmee)\
**Replies:** 11\
**Last updated:** [March 12, 2023, 9:47am UTC](https://forums.plex.tv/t/changing-default-port-forward-from-32400/833907 "2023-03-12T09:47:30Z")

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I have static DHCP for my server IP, when I change Plex to use another port, say 32402 and open that port in the router I am not accessible. I wanted to use another port other then the default since Malwarebytes is cons…

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## [Remote Access - Incorrect Network \[Bug?\]](https://forums.plex.tv/t/remote-access-incorrect-network-bug/833996)

<div class="topic-metadata">

**Author:** [@Robbie\_UK](https://forums.plex.tv/u/Robbie_UK)\
**Replies:** 4\
**Last updated:** [March 12, 2023, 10:16am UTC](https://forums.plex.tv/t/remote-access-incorrect-network-bug/833996 "2023-03-12T10:16:16Z")

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Server Version#: Version 1.31.1.6782 Player Version#: Version 4.102.1 I have 2 x Plex servers on the same subnet (Syno NAS & Mac mini M1) and the Remote Access failed on the Mac a few days ago, whilst the Synology serv…

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## [Port forwarding for Plex is not working](https://forums.plex.tv/t/port-forwarding-for-plex-is-not-working/833956)

<div class="topic-metadata">

**Author:** [@marvin\_unnamed](https://forums.plex.tv/u/marvin_unnamed)\
**Replies:** 3\
**Last updated:** [March 10, 2023, 8:40pm UTC](https://forums.plex.tv/t/port-forwarding-for-plex-is-not-working/833956 "2023-03-10T20:40:44Z")

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Hello, I have opened port 32400 (TCP) for Plex in the Fritz!Box 7520 for IPv4 and IPv6. I have deactivated the relay and enabled remote access in the Plex Media Server. However, others cannot access my Plex media librar…

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## [Plex w/ Storj](https://forums.plex.tv/t/plex-w-storj/831619)

<div class="topic-metadata">

**Author:** [@scrappy2u](https://forums.plex.tv/u/scrappy2u)\
**Replies:** 4\
**Last updated:** [March 9, 2023, 7:37pm UTC](https://forums.plex.tv/t/plex-w-storj/831619 "2023-03-09T19:37:50Z")

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How do I use PLEX w/ STORJ. I want to store my files on STORJ for safe keeping but want to be able to access them when i want in real time. So for example if i want to listen to Kiss music and the file is store on Storj…

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