# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=51

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 52

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## [NETGEAR Armor (BitDefender) has detected and blocked an exploit attack to PLEX-SERVER from XX.XX.X.X](https://forums.plex.tv/t/netgear-armor-bitdefender-has-detected-and-blocked-an-exploit-attack-to-plex-server-from-xx-xx-x-x/831051)

<div class="topic-metadata">

**Author:** [@vivekmaya1](https://forums.plex.tv/u/vivekmaya1)\
**Replies:** 3\
**Last updated:** [February 17, 2023, 1:04am UTC](https://forums.plex.tv/t/netgear-armor-bitdefender-has-detected-and-blocked-an-exploit-attack-to-plex-server-from-xx-xx-x-x/831051 "2023-02-17T01:04:30Z")

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Server Version#:1.31.0.6654-02189b09f Player Version#: My BitDefender keeps blocking connection from a bunch of San Francisco California IPs saying it’s an Exploit attack on the PLEX-SERVER. The list of IPs that t…

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## [Unable to conect with security :'(](https://forums.plex.tv/t/unable-to-conect-with-security/830352)

<div class="topic-metadata">

**Author:** [@Matxuca](https://forums.plex.tv/u/Matxuca)\
**Replies:** 0\
**Last updated:** [February 11, 2023, 11:00am UTC](https://forums.plex.tv/t/unable-to-conect-with-security/830352 "2023-02-11T11:00:47Z")

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Hi! Some days ago I had a problem with my server. I deleted my local server by mistake. I could solve the problem thanks to you :slight\_smile: Now, I have another problem, I can’t access to my server out of my local ne…

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## [Make file unavailable outside of local network](https://forums.plex.tv/t/make-file-unavailable-outside-of-local-network/830819)

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**Author:** [@wwalker1017](https://forums.plex.tv/u/wwalker1017)\
**Replies:** 1\
**Last updated:** [February 15, 2023, 3:34am UTC](https://forums.plex.tv/t/make-file-unavailable-outside-of-local-network/830819 "2023-02-15T03:34:37Z")

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I have a few files that are 4K/DTS Atmos that I want to make unavailable outside of my network. My family shares my Plex server and it just cannot keep up trying to transcode these files to them. Is there a way to make…

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## [Only One Remote User Gets 480p Instead Of 1080p On 2 Out Of 3 Devices](https://forums.plex.tv/t/only-one-remote-user-gets-480p-instead-of-1080p-on-2-out-of-3-devices/830789)

<div class="topic-metadata">

**Author:** [@J-Dub](https://forums.plex.tv/u/J-Dub)\
**Replies:** 0\
**Last updated:** [February 14, 2023, 8:23pm UTC](https://forums.plex.tv/t/only-one-remote-user-gets-480p-instead-of-1080p-on-2-out-of-3-devices/830789 "2023-02-14T20:23:54Z")

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Server Version#: 1.25.7.5604 Player Version#: I was setting the remote quality to original for one of my remote users’ Roku and it seemed to stream as expected at 1080p. Then I went to set the remote quality to origi…

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## [Remote streaming stopped working](https://forums.plex.tv/t/remote-streaming-stopped-working/830536)

<div class="topic-metadata">

**Author:** [@LorenzL](https://forums.plex.tv/u/LorenzL)\
**Replies:** 0\
**Last updated:** [February 12, 2023, 8:36pm UTC](https://forums.plex.tv/t/remote-streaming-stopped-working/830536 "2023-02-12T20:36:08Z")

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Server Version#: Player Version#: Hi, I’ve been running Plex on a raspberry pi for a while now and it all worked smoothly. Suddenly, I am not able to direct stream anything from remote anymore. It keeps telling me I …

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## [Plex restarts itself when playing a video that was paused after a day](https://forums.plex.tv/t/plex-restarts-itself-when-playing-a-video-that-was-paused-after-a-day/830160)

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**Author:** [@vqjhq](https://forums.plex.tv/u/vqjhq)\
**Replies:** 5\
**Last updated:** [February 11, 2023, 7:20am UTC](https://forums.plex.tv/t/plex-restarts-itself-when-playing-a-video-that-was-paused-after-a-day/830160 "2023-02-11T07:20:35Z")

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Server Version#:4.87.2 Player Version#: I sometimes leave a video on pause to continue seeing it the next day but it sometimes happens that I try to continue viewing the video Plex restarts itself. It does not show …

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## [Confusing Seedbox Remote Control / Access Question](https://forums.plex.tv/t/confusing-seedbox-remote-control-access-question/830284)

<div class="topic-metadata">

**Author:** [@juno176](https://forums.plex.tv/u/juno176)\
**Replies:** 2\
**Last updated:** [February 10, 2023, 8:52pm UTC](https://forums.plex.tv/t/confusing-seedbox-remote-control-access-question/830284 "2023-02-10T20:52:01Z")

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I installed Plex Media Server on my desktop for music in my local environment. It has a few libraries and they all work as expected. I can remote control my xbox one plex app using my Iphone plex app. That all works as e…

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## [About Remote Access and LAN Streaming](https://forums.plex.tv/t/about-remote-access-and-lan-streaming/829382)

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**Author:** [@cbaidon45](https://forums.plex.tv/u/cbaidon45)\
**Replies:** 7\
**Last updated:** [February 9, 2023, 7:09pm UTC](https://forums.plex.tv/t/about-remote-access-and-lan-streaming/829382 "2023-02-09T19:09:44Z")

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Server Version#: 1.30.2.6563 Player Version#: Hello: So i currently have a terrible internet connection (about 15 Mbps Download and 2 Mbps Upload), but i would like to use Plex on LAN but it is constantly buffering,…

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## [Acces outside of my network config problems](https://forums.plex.tv/t/acces-outside-of-my-network-config-problems/830027)

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**Author:** [@swertz4\_yahoo\_com](https://forums.plex.tv/u/swertz4_yahoo_com)\
**Replies:** 5\
**Last updated:** [February 8, 2023, 10:10pm UTC](https://forums.plex.tv/t/acces-outside-of-my-network-config-problems/830027 "2023-02-08T22:10:48Z")

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I have the latest version of plex installed on my qnap. My router is UPnP enabled. I have forwarded the port 32400 using my servers IP address and it still will not allow me to access outside of my network. I disabled…

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## [Remotely playing video causes Plex server instant crash](https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045)

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**Author:** [@tellaflix](https://forums.plex.tv/u/tellaflix)\
**Replies:** 0\
**Last updated:** [February 8, 2023, 3:55pm UTC](https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045 "2023-02-08T15:55:31Z")

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Server Version#: Version 1.30.2.6563 Player Version#: iOS (latest version) I’ve combed through the log files and all I could find was: 2023-02-09 02:37:25,298 (70000ffe9000) : ERROR (networking:196) - Error opening U…

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## [There is something very wrong with remote access](https://forums.plex.tv/t/there-is-something-very-wrong-with-remote-access/828587)

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**Author:** [@afviolettes](https://forums.plex.tv/u/afviolettes)\
**Replies:** 18\
**Last updated:** [February 7, 2023, 11:17pm UTC](https://forums.plex.tv/t/there-is-something-very-wrong-with-remote-access/828587 "2023-02-07T23:17:03Z")

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For exactly one week I was using an experimental version, 1.30.3.6509 and I had ZERO issues with remote connection, until literally an hour ago. Tried the latest stable version the website gave me, 1.30.2.6563. Before w…

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## [Untangle firewall settings and Plex relay question](https://forums.plex.tv/t/untangle-firewall-settings-and-plex-relay-question/829841)

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**Author:** [@gene0915](https://forums.plex.tv/u/gene0915)\
**Replies:** 3\
**Last updated:** [February 6, 2023, 10:52pm UTC](https://forums.plex.tv/t/untangle-firewall-settings-and-plex-relay-question/829841 "2023-02-06T22:52:20Z")

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Server Version#: 1.30.2.6563 Player Version#: N/A For years, I’ve had my Plex setup behind my ASUS router. Recently, I decided to try out some firewalls and settled on Untangle. Something I noticed when testing OPNsens…

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## [Logged out of remote server](https://forums.plex.tv/t/logged-out-of-remote-server/829565)

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**Author:** [@o\_elkeleni\_gmail\_com](https://forums.plex.tv/u/o_elkeleni_gmail_com)\
**Replies:** 3\
**Last updated:** [February 5, 2023, 9:52am UTC](https://forums.plex.tv/t/logged-out-of-remote-server/829565 "2023-02-05T09:52:15Z")

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Server Version#: Linuxserver.io version:- 1.30.2.6563-3d4dc0cce-ls150 Build-date:- 2023-01-25T06:49:41+01:00 Player Version#: Web client Can’t access the logs I’ve logged out of the remote server, but can’t claim it…

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## [Can't add plex home? Maybe?](https://forums.plex.tv/t/cant-add-plex-home-maybe/829332)

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**Author:** [@bhoglan](https://forums.plex.tv/u/bhoglan)\
**Replies:** 8\
**Last updated:** [February 3, 2023, 9:49pm UTC](https://forums.plex.tv/t/cant-add-plex-home-maybe/829332 "2023-02-03T21:49:05Z")

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Server Version#: 1.30.2.6563 Player Version#: Web console I’ve had my plex home setup since the dawn of time. One of my home members told me they can’t use the Android app because it wants them to purchase the app. Be…

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## [H265 Slow To Buffer During Direct Play While H264 Direct Play Is Fine](https://forums.plex.tv/t/h265-slow-to-buffer-during-direct-play-while-h264-direct-play-is-fine/829317)

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**Author:** [@drachio](https://forums.plex.tv/u/drachio)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 6:47pm UTC](https://forums.plex.tv/t/h265-slow-to-buffer-during-direct-play-while-h264-direct-play-is-fine/829317 "2023-02-03T18:47:14Z")

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Not sure why but when I attempt to remote stream any movie or show I have in H265 format from my Synology NAS, it takes a long time for it to buffer. When looking at information regarding the stream, it shows that the vi…

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## [Server offline on main user account not other's](https://forums.plex.tv/t/server-offline-on-main-user-account-not-others/829338)

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**Author:** [@dejong271](https://forums.plex.tv/u/dejong271)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 4:09am UTC](https://forums.plex.tv/t/server-offline-on-main-user-account-not-others/829338 "2023-02-03T04:09:17Z")

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I have everything up to date but main account shows server offline and other accounts show online

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## [Does remote access work, or not...?](https://forums.plex.tv/t/does-remote-access-work-or-not/828851)

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**Author:** [@orhaN\_utanG](https://forums.plex.tv/u/orhaN_utanG)\
**Replies:** 3\
**Last updated:** [January 30, 2023, 1:22pm UTC](https://forums.plex.tv/t/does-remote-access-work-or-not/828851 "2023-01-30T13:22:13Z")

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Hello guys, I’m using the latest plex server in docker. I am also using NGINX Proxy manager to proxy the plex app. When i access the remote access tab, that’s what i get: However after clicking on “try again” i’m …

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## [No Remote Access on Windows (Bootcamp)/Remote Access on Mac side](https://forums.plex.tv/t/no-remote-access-on-windows-bootcamp-remote-access-on-mac-side/827747)

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**Author:** [@thewheelm4n](https://forums.plex.tv/u/thewheelm4n)\
**Replies:** 5\
**Last updated:** [January 28, 2023, 4:53am UTC](https://forums.plex.tv/t/no-remote-access-on-windows-bootcamp-remote-access-on-mac-side/827747 "2023-01-28T04:53:03Z")

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Server Version#: 1.30.1.6562 Player Version#: Hello, I am pulling my hair out trying to figure out why I suddenly do not have remote access capability for my Plex server. I am running a Mac Mini with Bootcamp and Wi…

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## [Secure server connection - I am so confused!](https://forums.plex.tv/t/secure-server-connection-i-am-so-confused/828454)

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**Author:** [@PhoenixFIF](https://forums.plex.tv/u/PhoenixFIF)\
**Replies:** 0\
**Last updated:** [January 27, 2023, 2:30am UTC](https://forums.plex.tv/t/secure-server-connection-i-am-so-confused/828454 "2023-01-27T02:30:20Z")

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I want to secure access to Plex server from the internet and I have never worked with certificates. Is there step by step instructions on how to generate a certificate and install it in Plex? I am running the latest ve…

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## [BufferingI have about 200 movies saved in a different house on hard drive and I’m trying to access t](https://forums.plex.tv/t/bufferingi-have-about-200-movies-saved-in-a-different-house-on-hard-drive-and-i-m-trying-to-access-t/828242)

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**Author:** [@obrien587](https://forums.plex.tv/u/obrien587)\
**Replies:** 1\
**Last updated:** [January 25, 2023, 8:20pm UTC](https://forums.plex.tv/t/bufferingi-have-about-200-movies-saved-in-a-different-house-on-hard-drive-and-i-m-trying-to-access-t/828242 "2023-01-25T20:20:53Z")

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I have about 200 movies saved in a different house on hard drive and I’m trying to access them via Plex. I’ve paid for Plex membership recently but have had no luck watching any of my own movies because buffering takes f…

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## [How to make Remote Access work](https://forums.plex.tv/t/how-to-make-remote-access-work/828105)

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**Author:** [@johntsanis](https://forums.plex.tv/u/johntsanis)\
**Replies:** 3\
**Last updated:** [January 25, 2023, 8:41am UTC](https://forums.plex.tv/t/how-to-make-remote-access-work/828105 "2023-01-25T08:41:44Z")

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Hi everyone, I make it all done with installation through Synology DS126j - Plex Media Server. I’m at my own office because there is the only option for NAS Synology and the Plex works fine here. Now, at my home, I use …

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## ["server not available" after server resumes from stand by](https://forums.plex.tv/t/server-not-available-after-server-resumes-from-stand-by/828170)

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**Author:** [@mlangguth](https://forums.plex.tv/u/mlangguth)\
**Replies:** 0\
**Last updated:** [January 25, 2023, 9:51am UTC](https://forums.plex.tv/t/server-not-available-after-server-resumes-from-stand-by/828170 "2023-01-25T09:51:18Z")

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Server Version#: 1.30.1.6562 Player Version#: all players, all versions I have problems with my window 10 based Plex-Server. Remote access via lokal network and from external is working perfectly. Only when PC goes to …

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## [Qnap upnp failing](https://forums.plex.tv/t/qnap-upnp-failing/827996)

<div class="topic-metadata">

**Author:** [@IMG\_WGC](https://forums.plex.tv/u/IMG_WGC)\
**Replies:** 4\
**Last updated:** [January 24, 2023, 6:47pm UTC](https://forums.plex.tv/t/qnap-upnp-failing/827996 "2023-01-24T18:47:57Z")

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Server Version#: 1.30.1.6562 Player Version#: Host: QNAP TVS671, i7 cpu, 32GB DDR4. HDD x6 6TB (36TB) RAID10, 2 x M.2 SSD x 256GB Cache. Firmware: QTS 5.0.1.2248 Build 20221215 Issue Description: Remote Access to Pl…

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## [Low quality on any device](https://forums.plex.tv/t/low-quality-on-any-device/827518)

<div class="topic-metadata">

**Author:** [@sonorosan](https://forums.plex.tv/u/sonorosan)\
**Replies:** 6\
**Last updated:** [January 24, 2023, 6:12pm UTC](https://forums.plex.tv/t/low-quality-on-any-device/827518 "2023-01-24T18:12:36Z")

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Server Version#:latest Player Version#:latest It’s been more than 5 years that I use Plex and lately something strange is happening. I’ve bought a new Macbook pro (m1) and I installed Plex media server. I generally use…

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## [Plex only working on some platforms behind reverse proxy](https://forums.plex.tv/t/plex-only-working-on-some-platforms-behind-reverse-proxy/827446)

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**Author:** [@xxredxpandaxx1](https://forums.plex.tv/u/xxredxpandaxx1)\
**Replies:** 2\
**Last updated:** [January 22, 2023, 6:41pm UTC](https://forums.plex.tv/t/plex-only-working-on-some-platforms-behind-reverse-proxy/827446 "2023-01-22T18:41:23Z")

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Server Version#: 4.87.2 Player Version#: iOS 8.13 So I have plex server set up on unraid running in a docker container. It has been working great for years. Recently I decided to put the server behind a reverse proxy…

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## [Security risks of unencrypted Plex Server via ngrok?](https://forums.plex.tv/t/security-risks-of-unencrypted-plex-server-via-ngrok/827089)

<div class="topic-metadata">

**Author:** [@cont1923](https://forums.plex.tv/u/cont1923)\
**Replies:** 1\
**Last updated:** [January 22, 2023, 4:53pm UTC](https://forums.plex.tv/t/security-risks-of-unencrypted-plex-server-via-ngrok/827089 "2023-01-22T16:53:49Z")

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I was finally able to set up my Plex Server (running on a Fujitsu ThinClient with Ubuntu 20.04) with remote access. Since I have CGNAT I wasn’t able to use port forwarding so I used ngrok to bypass it. Unfortunately I …

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## [Plex adding 2022 Show to a very old and already existing show | Also mixed Posters exist as well](https://forums.plex.tv/t/plex-adding-2022-show-to-a-very-old-and-already-existing-show-also-mixed-posters-exist-as-well/827802)

<div class="topic-metadata">

**Author:** [@Snoopy6986](https://forums.plex.tv/u/Snoopy6986)\
**Replies:** 2\
**Last updated:** [January 22, 2023, 9:09am UTC](https://forums.plex.tv/t/plex-adding-2022-show-to-a-very-old-and-already-existing-show-also-mixed-posters-exist-as-well/827802 "2023-01-22T09:09:19Z")

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Server Version#: 1.30.0.6486 Player Version#:…? where do you find this at? I have a show which is a mini series that is Filipino came out in 2022. The show is called “L”. This show upon adding it Plex is placing i…

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## [No remote access despite open port](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424)

<div class="topic-metadata">

**Author:** [@cont1923](https://forums.plex.tv/u/cont1923)\
**Replies:** 11\
**Last updated:** [January 19, 2023, 2:33am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424 "2023-01-19T02:33:02Z")

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I don’t have CGNAT, I have a public IPv4 address and my Router - which is on OpenWRT - has UPnP and NAT-PMP enabled. In my routers settings I can also see that the client port 32400 has been opened (although websites to…

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## [Remote Access Not Working With Port Forwarding/Or McAfee Enabled](https://forums.plex.tv/t/remote-access-not-working-with-port-forwarding-or-mcafee-enabled/827360)

<div class="topic-metadata">

**Author:** [@CharlieScheib](https://forums.plex.tv/u/CharlieScheib)\
**Replies:** 4\
**Last updated:** [January 18, 2023, 5:36pm UTC](https://forums.plex.tv/t/remote-access-not-working-with-port-forwarding-or-mcafee-enabled/827360 "2023-01-18T17:36:55Z")

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Hi, I am at my last tether for the past two months. I have read multiple guides on port forwarding via McAfee LifeSafe and via my router/nodes settings. I have been trying to figure out how to get higher quality video s…

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## [Not available outside your network](https://forums.plex.tv/t/not-available-outside-your-network/827202)

<div class="topic-metadata">

**Author:** [@hethers](https://forums.plex.tv/u/hethers)\
**Replies:** 1\
**Last updated:** [January 17, 2023, 12:44pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/827202 "2023-01-17T12:44:32Z")

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Hi, I’ve been trying to troubleshoot remote access for a while and could do with some help. I’m running Plex Version 1.30.1.6562 on my QNAP and haven’t been able to get a direct connection working. I’ve looked through t…

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