# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=52

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 53

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## [Low quality on remote streaming](https://forums.plex.tv/t/low-quality-on-remote-streaming/824334)

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**Author:** [@ibrahim949](https://forums.plex.tv/u/ibrahim949)\
**Replies:** 2\
**Last updated:** [January 17, 2023, 10:30am UTC](https://forums.plex.tv/t/low-quality-on-remote-streaming/824334 "2023-01-17T10:30:10Z")

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Hi Everybody, I have a Synology NAS DS220+ and on that I am running Plex Media Server. The server is running Plex version 1.30.06487-7000. I am currently away from home, and therefore connecting to my Plex, but I am o…

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## [Plex server shows "indirect connection"](https://forums.plex.tv/t/plex-server-shows-indirect-connection/826589)

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**Author:** [@pluser](https://forums.plex.tv/u/pluser)\
**Replies:** 3\
**Last updated:** [January 17, 2023, 10:26am UTC](https://forums.plex.tv/t/plex-server-shows-indirect-connection/826589 "2023-01-17T10:26:27Z")

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Server Version#: latest Player Version#: latest Hello, using plex server in docker (debian 12). Everything worked fine. Some days ago we moved to new house with new ISP so we have new public IP now. Plex doesn’t work…

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## [Indirect remote connection only on certain networks](https://forums.plex.tv/t/indirect-remote-connection-only-on-certain-networks/821588)

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**Author:** [@jsfiti](https://forums.plex.tv/u/jsfiti)\
**Replies:** 4\
**Last updated:** [January 17, 2023, 1:23am UTC](https://forums.plex.tv/t/indirect-remote-connection-only-on-certain-networks/821588 "2023-01-17T01:23:39Z")

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I run my Plex Server on a Windows PC that I had been able to connect remotely to no problem for a long time. The other day, I used a VPN with tunneling on the server PC and was still able to connect into Plex remotely no…

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## [Plex apps ignore custom server access URL](https://forums.plex.tv/t/plex-apps-ignore-custom-server-access-url/827100)

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**Author:** [@cont1923](https://forums.plex.tv/u/cont1923)\
**Replies:** 0\
**Last updated:** [January 16, 2023, 3:53pm UTC](https://forums.plex.tv/t/plex-apps-ignore-custom-server-access-url/827100 "2023-01-16T15:53:53Z")

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Soo, ugh, I’m at my wits end. I got Plex on my Ubuntu machine to work with Remote Access by using ngrok to bypass my CGNAT. I used this guide to get it to work. The problem is that I couldn’t get a secure connection. I…

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## [Remote Access issues on 1 of 2 servers](https://forums.plex.tv/t/remote-access-issues-on-1-of-2-servers/826869)

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**Author:** [@corporall\_clegg](https://forums.plex.tv/u/corporall_clegg)\
**Replies:** 11\
**Last updated:** [January 15, 2023, 8:32am UTC](https://forums.plex.tv/t/remote-access-issues-on-1-of-2-servers/826869 "2023-01-15T08:32:55Z")

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I also have issues with remote access, for that matter access in general. I have a Shield TV and a windows 10 Plex server on the same network, both are port forwarded and assigned static IP’s in the router. The win 10 se…

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## [Unable to claim server. "Could not resolve host: plex.tv" Resolves fine with nslookup](https://forums.plex.tv/t/unable-to-claim-server-could-not-resolve-host-plex-tv-resolves-fine-with-nslookup/826593)

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**Author:** [@xenophod](https://forums.plex.tv/u/xenophod)\
**Replies:** 4\
**Last updated:** [January 13, 2023, 5:49pm UTC](https://forums.plex.tv/t/unable-to-claim-server-could-not-resolve-host-plex-tv-resolves-fine-with-nslookup/826593 "2023-01-13T17:49:57Z")

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Server Version#: 1.30.1.6562 I noticed my server wasn’t online outside my local network. When I tried to conf through the web interface, my server was missing. I did the Preference.xml trick to bring my server settings…

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## [IPS Blocking Plex Port](https://forums.plex.tv/t/ips-blocking-plex-port/826390)

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**Author:** [@pioneer123](https://forums.plex.tv/u/pioneer123)\
**Replies:** 29\
**Last updated:** [January 13, 2023, 7:38am UTC](https://forums.plex.tv/t/ips-blocking-plex-port/826390 "2023-01-13T07:38:58Z")

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Server Version#:1.30.0.6486-7000 Player Version#: All Players I have had remote access working for quite long time now but it suddenly stopped working and after a lot of digging around I found out from the ISP that the…

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## [Specify domain and port](https://forums.plex.tv/t/specify-domain-and-port/825902)

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**Author:** [@cc\_plexer](https://forums.plex.tv/u/cc_plexer)\
**Replies:** 2\
**Last updated:** [January 12, 2023, 3:57pm UTC](https://forums.plex.tv/t/specify-domain-and-port/825902 "2023-01-12T15:57:05Z")

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Hi, Is there a way I can specify a domain and port in the form of plex.mydomain.com:32400 when enabling remote access. As opposed to it detecting the public ip address. I am hoping there is some configuration I can edi…

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## [3 networks and Plex on the wrong one for Remote Access](https://forums.plex.tv/t/3-networks-and-plex-on-the-wrong-one-for-remote-access/826268)

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**Author:** [@fmslick](https://forums.plex.tv/u/fmslick)\
**Replies:** 2\
**Last updated:** [January 10, 2023, 4:44pm UTC](https://forums.plex.tv/t/3-networks-and-plex-on-the-wrong-one-for-remote-access/826268 "2023-01-10T16:44:29Z")

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Server Version#: 1.30.0.6486 Player Version#: n/a server logs: n/a I have a PLEX server VM running on Proxmox with 3x networks Public network - To the out side world. Storage - SAS / NAS LAN - My home network Howev…

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## [Security Concerns with Allowing for a Public Port?](https://forums.plex.tv/t/security-concerns-with-allowing-for-a-public-port/826128)

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**Author:** [@gomipanda](https://forums.plex.tv/u/gomipanda)\
**Replies:** 4\
**Last updated:** [January 10, 2023, 3:19am UTC](https://forums.plex.tv/t/security-concerns-with-allowing-for-a-public-port/826128 "2023-01-10T03:19:14Z")

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I just got remote access to work, but I’m unfamiliar with the security implications of allowing my router to hold an open port. What issues may I encounter? Is it best to leave the public port closed unless I need to acc…

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## [Struggling with remote access](https://forums.plex.tv/t/struggling-with-remote-access/825945)

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**Author:** [@briangandolfo\_gmail\_com](https://forums.plex.tv/u/briangandolfo_gmail_com)\
**Replies:** 3\
**Last updated:** [January 8, 2023, 2:23am UTC](https://forums.plex.tv/t/struggling-with-remote-access/825945 "2023-01-08T02:23:50Z")

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Server Version#: 1.30.0.6486 Player Version#: 4.87.2 Reaching out in hopes someone can help. I’m having trouble accessing my server outside my home network. I pay my ISP extra for a static IP and have ensured throu…

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## [Server completely inaccessible directly](https://forums.plex.tv/t/server-completely-inaccessible-directly/824306)

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**Author:** [@LavaLamps42](https://forums.plex.tv/u/LavaLamps42)\
**Replies:** 11\
**Last updated:** [January 8, 2023, 12:01am UTC](https://forums.plex.tv/t/server-completely-inaccessible-directly/824306 "2023-01-08T00:01:59Z")

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Server Version#: 1.30.0.6486 Player Version#: 9.13.1.37459 Android 1.59.1.3398-dab42972 Windows Moved my server to a different PC and have had endless issues since then most of which I was able to resolve but after ge…

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## [Not available outside your network Your server is signed in to Plex, but is not reachable from outsi](https://forums.plex.tv/t/not-available-outside-your-network-your-server-is-signed-in-to-plex-but-is-not-reachable-from-outsi/825714)

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**Author:** [@Gomurph](https://forums.plex.tv/u/Gomurph)\
**Replies:** 3\
**Last updated:** [January 6, 2023, 10:41am UTC](https://forums.plex.tv/t/not-available-outside-your-network-your-server-is-signed-in-to-plex-but-is-not-reachable-from-outsi/825714 "2023-01-06T10:41:44Z")

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Server Version#:1.30.0.6486-629d58034-x86\_64 Player Version#:1.30.0.6486 I have been to previous posts but i can’t get any results from their suggestions. I’m a basic computer person, so i really need layman terminolog…

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## [PMS not accessible over public IPv6 address](https://forums.plex.tv/t/pms-not-accessible-over-public-ipv6-address/825531)

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**Author:** [@Frostelikus](https://forums.plex.tv/u/Frostelikus)\
**Replies:** 2\
**Last updated:** [January 6, 2023, 10:11am UTC](https://forums.plex.tv/t/pms-not-accessible-over-public-ipv6-address/825531 "2023-01-06T10:11:57Z")

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I am trying to make my server available via a public IPv6 address from a subnet I got with a server running at Hetzner. The setup looks like this ┌────────────┐ │ │ ┌────────────┐ ┌─────────…

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## [Certificate installed but not working](https://forums.plex.tv/t/certificate-installed-but-not-working/825720)

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**Author:** [@bert-jan\_vanregteren.net](https://forums.plex.tv/u/bert-jan_vanregteren.net)\
**Replies:** 0\
**Last updated:** [January 6, 2023, 8:15am UTC](https://forums.plex.tv/t/certificate-installed-but-not-working/825720 "2023-01-06T08:15:59Z")

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I’ve been using PMS on my Synology NAS for years, but that device is nearing EOL so I wanted to move Plex. I’ve now installed PMS on an Ubuntu machine OS: Ubuntu 22.04.1 (desktop, not server) VM on a Proxmox server. VM …

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## [Remote Access](https://forums.plex.tv/t/remote-access/825411)

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**Author:** [@muffybean](https://forums.plex.tv/u/muffybean)\
**Replies:** 1\
**Last updated:** [January 3, 2023, 11:06pm UTC](https://forums.plex.tv/t/remote-access/825411 "2023-01-03T23:06:42Z")

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I have recently set up my Linux machine as a PMS and got the Library all setup and running. I can play the media fine on my local network and want to make the media available to my daughter. I clicked on Remote Access an…

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## [Deadlock on Linux PMS?](https://forums.plex.tv/t/deadlock-on-linux-pms/824866)

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**Author:** [@pyro262](https://forums.plex.tv/u/pyro262)\
**Replies:** 2\
**Last updated:** [January 1, 2023, 1:32am UTC](https://forums.plex.tv/t/deadlock-on-linux-pms/824866 "2023-01-01T01:32:12Z")

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Server Version#: 1.30.1.6497 Linux Ubuntu 22.10 I know that a few months ago we had some issues with the windows server deadlocking after a random period of time. Is there a similar issue with PMS in Linux? Since the …

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## [No Plex playback over HAProxy, only with direct connection to Server \[solved\]](https://forums.plex.tv/t/no-plex-playback-over-haproxy-only-with-direct-connection-to-server-solved/820316)

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**Author:** [@Guru4GPU](https://forums.plex.tv/u/Guru4GPU)\
**Replies:** 1\
**Last updated:** [December 31, 2022, 10:11pm UTC](https://forums.plex.tv/t/no-plex-playback-over-haproxy-only-with-direct-connection-to-server-solved/820316 "2022-12-31T22:11:34Z")

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Server Version#: 1.29.2.6364 Player Version#: 9.11.1.36576 (Android TV) / 1.58.1.3380 (Windows 10) Hello everyone, since a week or two some of my users started to experience issues with video playback. Today I found …

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## [Managed plex account and sonos](https://forums.plex.tv/t/managed-plex-account-and-sonos/816570)

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**Author:** [@PlexHomeBase](https://forums.plex.tv/u/PlexHomeBase)\
**Replies:** 7\
**Last updated:** [December 30, 2022, 11:29pm UTC](https://forums.plex.tv/t/managed-plex-account-and-sonos/816570 "2022-12-30T23:29:10Z")

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When i am on my server account and in the plexamp i can see my sonos speaker and connect with it, when i’m on a managed user account i can not see my sonos speaker. is it even possible to connect to the sonos speaker in…

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## [Odd connection issues outside of home network](https://forums.plex.tv/t/odd-connection-issues-outside-of-home-network/824672)

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**Author:** [@WasabiXi](https://forums.plex.tv/u/WasabiXi)\
**Replies:** 0\
**Last updated:** [December 29, 2022, 9:41pm UTC](https://forums.plex.tv/t/odd-connection-issues-outside-of-home-network/824672 "2022-12-29T21:41:42Z")

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Server Version#: 1.30.0.6486 Player Version#: 9.13.1.37459 So after the past few updates, I’ve been having an odd connection issue only on one device, my phone. Outside of my network, I only have access to what’s on t…

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## [I don't understand my remote access issue. Please help!](https://forums.plex.tv/t/i-dont-understand-my-remote-access-issue-please-help/824738)

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**Author:** [@gomipanda](https://forums.plex.tv/u/gomipanda)\
**Replies:** 0\
**Last updated:** [December 30, 2022, 7:41am UTC](https://forums.plex.tv/t/i-dont-understand-my-remote-access-issue-please-help/824738 "2022-12-30T07:41:44Z")

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You can see my settings here. LMK if I need anything else? My only concern is being sure no one has access to my server after allowing for remote access. I’m assuming that’s not going to be an issue. Anyway, what is …

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## [Plex remote in Unraid](https://forums.plex.tv/t/plex-remote-in-unraid/822854)

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**Author:** [@Azarog](https://forums.plex.tv/u/Azarog)\
**Replies:** 9\
**Last updated:** [December 29, 2022, 5:37pm UTC](https://forums.plex.tv/t/plex-remote-in-unraid/822854 "2022-12-29T17:37:54Z")

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Server Version#: 1.30.0.6486 Player Version#: 4.96.2 Hi, I’m running PMS as a docker (in Unraid), with a dedicated ipv6 which, according to this website, is reachable from the internet. When using Relays I’m ofc cappe…

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## [Need help](https://forums.plex.tv/t/need-help/823844)

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**Author:** [@xtrem24](https://forums.plex.tv/u/xtrem24)\
**Replies:** 16\
**Last updated:** [December 26, 2022, 10:19pm UTC](https://forums.plex.tv/t/need-help/823844 "2022-12-26T22:19:41Z")

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Server Version#: Version 1.30.0.6486 Player Version#:9.13.0.37280(f451ce1) Hi guys, i have for some time been running a plex server, and it have been working okay. Lately i was looking for some settings to set quality…

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## [Unable to acquire SSL certificate](https://forums.plex.tv/t/unable-to-acquire-ssl-certificate/823932)

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**Author:** [@alexc1806](https://forums.plex.tv/u/alexc1806)\
**Replies:** 2\
**Last updated:** [December 23, 2022, 10:24pm UTC](https://forums.plex.tv/t/unable-to-acquire-ssl-certificate/823932 "2022-12-23T22:24:50Z")

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Server Version#: 1.30.0.6486 Server is on a Windows 10 Pro machine Hi, My server restarted during the night and since then, I’ve not been able to connect to Plex on any device other than the host, either on the local …

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## [Remote access is patchy app to Home PC](https://forums.plex.tv/t/remote-access-is-patchy-app-to-home-pc/823775)

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**Author:** [@SGW81](https://forums.plex.tv/u/SGW81)\
**Replies:** 2\
**Last updated:** [December 22, 2022, 3:06pm UTC](https://forums.plex.tv/t/remote-access-is-patchy-app-to-home-pc/823775 "2022-12-22T15:06:13Z")

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Server Version#: Player Version#: Hi I’ve been using Plex for years but I always have this remote access issue when I’m on mobile (no matter the location of signal strength) and the app shows it’s me, shows my PC HD…

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## [Remote access without port forwarding](https://forums.plex.tv/t/remote-access-without-port-forwarding/823546)

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**Author:** [@dino\_cat\_rhino\_bat](https://forums.plex.tv/u/dino_cat_rhino_bat)\
**Replies:** 4\
**Last updated:** [December 22, 2022, 8:41am UTC](https://forums.plex.tv/t/remote-access-without-port-forwarding/823546 "2022-12-22T08:41:22Z")

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I recently switched from AT&T fiber optic to T-Mobile 5G home internet because we moved to an area where T-Mobile is the only option. Since making this change, I’ve been unable to access my Plex Media server. I used to b…

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## [Remote access limited to 2mbps and then reports not available](https://forums.plex.tv/t/remote-access-limited-to-2mbps-and-then-reports-not-available/823701)

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**Author:** [@blakestandal](https://forums.plex.tv/u/blakestandal)\
**Replies:** 7\
**Last updated:** [December 22, 2022, 8:18am UTC](https://forums.plex.tv/t/remote-access-limited-to-2mbps-and-then-reports-not-available/823701 "2022-12-22T08:18:03Z")

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Server Version#:1.30.0.6486 Player Version#: 4.87.2 Running plex on my truenas core system running Version: TrueNAS-13.0-U3.1 I have a Asus GT-AX11000 router where everything is controlled. (even factory reset it to s…

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## [Random issues with remote connections not able to see server or only see it indirectly](https://forums.plex.tv/t/random-issues-with-remote-connections-not-able-to-see-server-or-only-see-it-indirectly/823467)

<div class="topic-metadata">

**Author:** [@kiddtaylor](https://forums.plex.tv/u/kiddtaylor)\
**Replies:** 8\
**Last updated:** [December 21, 2022, 5:13am UTC](https://forums.plex.tv/t/random-issues-with-remote-connections-not-able-to-see-server-or-only-see-it-indirectly/823467 "2022-12-21T05:13:19Z")

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Server Version#: 1.30.1.6497 (says its up to date) Player Version#: various different players i keep having issues that randomly go in and out. even will act differently for separate users accessing server at the same …

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## [Zero trust configure](https://forums.plex.tv/t/zero-trust-configure/823289)

<div class="topic-metadata">

**Author:** [@asaf832](https://forums.plex.tv/u/asaf832)\
**Replies:** 1\
**Last updated:** [December 19, 2022, 5:28am UTC](https://forums.plex.tv/t/zero-trust-configure/823289 "2022-12-19T05:28:21Z")

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Server Version#: 4.87.2 Player Version#: 4.87.2 Hi all, So i was able to create my own domain and connect it to the cloud and create a tunnel via Zero Trust and indeed now i can reach the plex server from anywhere via…

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## [Custom remote stream bitrate](https://forums.plex.tv/t/custom-remote-stream-bitrate/823000)

<div class="topic-metadata">

**Author:** [@Snoop009](https://forums.plex.tv/u/Snoop009)\
**Replies:** 1\
**Last updated:** [December 16, 2022, 11:49pm UTC](https://forums.plex.tv/t/custom-remote-stream-bitrate/823000 "2022-12-16T23:49:24Z")

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Server Version#: 1.30.1.6497 Player Version#: A number of dif ones really No log needed and i am not sure this is right place for this but i am trying to work out if it possible to set a customer remote stream bitrate …

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