# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=54

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 55

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## [Remote connection not working in any way](https://forums.plex.tv/t/remote-connection-not-working-in-any-way/819290)

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**Author:** [@minimag47](https://forums.plex.tv/u/minimag47)\
**Replies:** 4\
**Last updated:** [November 21, 2022, 2:13am UTC](https://forums.plex.tv/t/remote-connection-not-working-in-any-way/819290 "2022-11-21T02:13:33Z")

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Remote connection goes green for 10 seconds then red and stays red. Tried upnp, direct port forwarding and putting the server in the my router’s DMZ. Still no external connection unless I leave relay on. I have downgrade…

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## [Fully accessible outside network, but direct play doesn't work in the plex app](https://forums.plex.tv/t/fully-accessible-outside-network-but-direct-play-doesnt-work-in-the-plex-app/819331)

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**Author:** [@alec442](https://forums.plex.tv/u/alec442)\
**Replies:** 1\
**Last updated:** [November 20, 2022, 10:11pm UTC](https://forums.plex.tv/t/fully-accessible-outside-network-but-direct-play-doesnt-work-in-the-plex-app/819331 "2022-11-20T22:11:57Z")

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Server Version#: 1.29.2.6364 Player Version#: iOS 8.11.1 Like the title says, my plex server on windows 10 is setup, I have portforwarding, and in settings it claims to be fully accessible outside my network. But, no m…

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## [Downloads not working, again](https://forums.plex.tv/t/downloads-not-working-again/818066)

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**Author:** [@AlbertGrominsky](https://forums.plex.tv/u/AlbertGrominsky)\
**Replies:** 0\
**Last updated:** [November 11, 2022, 5:29am UTC](https://forums.plex.tv/t/downloads-not-working-again/818066 "2022-11-11T05:29:35Z")

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I have no idea what’s going, but a whole artists’ discography that I had synced has disappeared from the library, but is still showing up under the downloads tab. I tried to delete it all and redownload but it’s still no…

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## [Libraries are shared but nothing is showing up in menu](https://forums.plex.tv/t/libraries-are-shared-but-nothing-is-showing-up-in-menu/819134)

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**Author:** [@Kilgry](https://forums.plex.tv/u/Kilgry)\
**Replies:** 15\
**Last updated:** [November 20, 2022, 12:07am UTC](https://forums.plex.tv/t/libraries-are-shared-but-nothing-is-showing-up-in-menu/819134 "2022-11-20T00:07:07Z")

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Hello, My friend is sharing his Plex server with me. It has been working fine for years up until this point. He has several libraries shared and I can still confirm that by looking under his Plex username in “Manage Lib…

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## [Remote Acces - Not available outside your network!](https://forums.plex.tv/t/remote-acces-not-available-outside-your-network/819054)

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**Author:** [@ExclusivePlex](https://forums.plex.tv/u/ExclusivePlex)\
**Replies:** 1\
**Last updated:** [November 19, 2022, 5:45pm UTC](https://forums.plex.tv/t/remote-acces-not-available-outside-your-network/819054 "2022-11-19T17:45:02Z")

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Server Version#: 1.29.2.6364 Player Version#: Everything is on the lastest versions, i always update. I need some help from someone that can configure properly my Plex and Router to have acces outside of my network al…

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## [Remote Direct Play/Stream quickly buffers then slowly stops unless doing a low bitrate transcode](https://forums.plex.tv/t/remote-direct-play-stream-quickly-buffers-then-slowly-stops-unless-doing-a-low-bitrate-transcode/819078)

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**Author:** [@CBMe](https://forums.plex.tv/u/CBMe)\
**Replies:** 0\
**Last updated:** [November 18, 2022, 10:57pm UTC](https://forums.plex.tv/t/remote-direct-play-stream-quickly-buffers-then-slowly-stops-unless-doing-a-low-bitrate-transcode/819078 "2022-11-18T22:57:06Z")

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Summary: Family member cannot stream Direct Play/Stream without the show eventually buffering indefinitely as the server simply stops sending data (or the client stops requesting it). On their wired Roku ultra and wire…

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## [Appear to be double-nat'd and ISP can't help - Can you?](https://forums.plex.tv/t/appear-to-be-double-natd-and-isp-cant-help-can-you/818878)

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**Author:** [@Jeck11](https://forums.plex.tv/u/Jeck11)\
**Replies:** 4\
**Last updated:** [November 18, 2022, 2:16am UTC](https://forums.plex.tv/t/appear-to-be-double-natd-and-isp-cant-help-can-you/818878 "2022-11-18T02:16:49Z")

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Server Version#: 1.30.0.6359 Player Version#: plex web on windows 11 I don’t know what to do. I’ve recently switched ISPs. I went from a cable provider to a fiber provider. The Plex Web interface is telling me that I…

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## [I have such an odd networking issue with a weird very temporary fix. Searching for fix](https://forums.plex.tv/t/i-have-such-an-odd-networking-issue-with-a-weird-very-temporary-fix-searching-for-fix/818512)

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**Author:** [@Pickle-Popper](https://forums.plex.tv/u/Pickle-Popper)\
**Replies:** 10\
**Last updated:** [November 14, 2022, 11:55pm UTC](https://forums.plex.tv/t/i-have-such-an-odd-networking-issue-with-a-weird-very-temporary-fix-searching-for-fix/818512 "2022-11-14T23:55:48Z")

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Server Version#:129.2.6364 Player Version#: I’ll just be posting the reddit thread that I had posted since it covers a lot of the information and processes: Edit 5: Well future peeps, get ready for the most flaccid …

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## [Remote access not working after replacing PCI-E ethernet card](https://forums.plex.tv/t/remote-access-not-working-after-replacing-pci-e-ethernet-card/818586)

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**Author:** [@clbflyec\_grr\_la](https://forums.plex.tv/u/clbflyec_grr_la)\
**Replies:** 7\
**Last updated:** [November 14, 2022, 9:02pm UTC](https://forums.plex.tv/t/remote-access-not-working-after-replacing-pci-e-ethernet-card/818586 "2022-11-14T21:02:45Z")

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Everything was working fine for years and then today i replaced my ethernet pci-e card and I lost remote access. It stays green for 5 sec and go offlline Received notifyConnectivity event with incorrect async identifier …

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## [Brand New Shield - Not connecting properly](https://forums.plex.tv/t/brand-new-shield-not-connecting-properly/818588)

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**Author:** [@neilegraham](https://forums.plex.tv/u/neilegraham)\
**Replies:** 2\
**Last updated:** [November 14, 2022, 7:55pm UTC](https://forums.plex.tv/t/brand-new-shield-not-connecting-properly/818588 "2022-11-14T19:55:08Z")

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app.plex.tv is unable to connect to “SHIELD Android TV” securely certificate reset perhaps? No client will connect properly

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## [Have to open PLEX Player on my mac for PLEX Apple TV to see files](https://forums.plex.tv/t/have-to-open-plex-player-on-my-mac-for-plex-apple-tv-to-see-files/818388)

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**Author:** [@jad\_douillette\_com](https://forums.plex.tv/u/jad_douillette_com)\
**Replies:** 1\
**Last updated:** [November 14, 2022, 7:54pm UTC](https://forums.plex.tv/t/have-to-open-plex-player-on-my-mac-for-plex-apple-tv-to-see-files/818388 "2022-11-14T19:54:57Z")

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Server Version#: 1.29.1.6316 I have PLEX server on a mac mini set to not go to sleep. The libraries are on a RAID My Apple TV is connected through a LAN. When I access PLEX on Apple TV, it does not see the libraries …

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## [App.plex.tv not working](https://forums.plex.tv/t/app-plex-tv-not-working/817750)

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**Author:** [@SirSquall](https://forums.plex.tv/u/SirSquall)\
**Replies:** 5\
**Last updated:** [November 11, 2022, 11:49am UTC](https://forums.plex.tv/t/app-plex-tv-not-working/817750 "2022-11-11T11:49:13Z")

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hi, i have plex in a Synology, and my remote access was working well until yesterday, and for no reason is not working anymore, I check the setup and the remote access is still available, but when I go on app.plex.tv or…

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## [Plex no remote access](https://forums.plex.tv/t/plex-no-remote-access/817338)

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**Author:** [@Danielpt](https://forums.plex.tv/u/Danielpt)\
**Replies:** 10\
**Last updated:** [November 11, 2022, 8:54am UTC](https://forums.plex.tv/t/plex-no-remote-access/817338 "2022-11-11T08:54:12Z")

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Server Version#: Version 1.29.1.6316 Player Version#:9.10.1.36024 Hi all. Im running Unraid and with plex. A first i got very “Unstable” direct connection. The remote access was wokring on/off. I followed this guide…

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## [Plex remote setup on pfsense with PIA vpn setup](https://forums.plex.tv/t/plex-remote-setup-on-pfsense-with-pia-vpn-setup/817923)

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**Author:** [@smit98](https://forums.plex.tv/u/smit98)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 12:22am UTC](https://forums.plex.tv/t/plex-remote-setup-on-pfsense-with-pia-vpn-setup/817923 "2022-11-10T00:22:56Z")

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Server Version#: Version 1.29.2.6364 Hello all, I am running Plex on Truenas scale. I’m trying to set up remote access and for the life of me i cannot get it to connect or stay connected. I am using pfsense with PIA VP…

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## [Bug on plex media server](https://forums.plex.tv/t/bug-on-plex-media-server/817744)

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**Author:** [@Cuneyt\_Turkoglu](https://forums.plex.tv/u/Cuneyt_Turkoglu)\
**Replies:** 5\
**Last updated:** [November 9, 2022, 10:00am UTC](https://forums.plex.tv/t/bug-on-plex-media-server/817744 "2022-11-09T10:00:59Z")

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Hi, I have been using the Plex more than 3 years and I am very happy to use that. But lately I faced a funny (not in a good way) bug. If I watch the movie on the android while using external player (VLC player) the Plex…

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## [Remote Access dropped suddenly and now won't connect](https://forums.plex.tv/t/remote-access-dropped-suddenly-and-now-wont-connect/812810)

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**Author:** [@TomWarner](https://forums.plex.tv/u/TomWarner)\
**Replies:** 9\
**Last updated:** [November 9, 2022, 8:39am UTC](https://forums.plex.tv/t/remote-access-dropped-suddenly-and-now-wont-connect/812810 "2022-11-09T08:39:52Z")

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Server Version#:Synology NAS Player Version#: 4.87.2 I’ve had a working Plex server hosted on a Synology NAS for over two years and without changing any settings my Remote Access has suddenly stopped working. I’ve gon…

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## [Not available outside your network / Indirect playback](https://forums.plex.tv/t/not-available-outside-your-network-indirect-playback/817590)

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**Author:** [@Betamax21](https://forums.plex.tv/u/Betamax21)\
**Replies:** 51\
**Last updated:** [November 9, 2022, 5:36am UTC](https://forums.plex.tv/t/not-available-outside-your-network-indirect-playback/817590 "2022-11-09T05:36:21Z")

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Server Version#:1.29.2.6364 \[Plex Media Server Logs\_2022-11-06\_19-41-09.zip|attachment\] Player Version#:1.56.2.3345-2a4c0924 (upload://xYtegN2zZzgi4snKjv520eAY1q7.zip) (932.3 KB) A few days ago, users began to send m…

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## [Can't see PMS on Shield on Deco Mesh on BT Fibre Hub](https://forums.plex.tv/t/cant-see-pms-on-shield-on-deco-mesh-on-bt-fibre-hub/817697)

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**Author:** [@tom\_jam0](https://forums.plex.tv/u/tom_jam0)\
**Replies:** 1\
**Last updated:** [November 8, 2022, 11:34pm UTC](https://forums.plex.tv/t/cant-see-pms-on-shield-on-deco-mesh-on-bt-fibre-hub/817697 "2022-11-08T23:34:00Z")

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Server Version#:4.69.1 Hi there, The problem I’m getting is setting up remote access. I believe it’s due to the fact my shield is sat on a mesh (TP link Deco M5) behind the BT fibre hub. The BT hub doesn’t allow brid…

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## [How to have remote access to Plex with IPv6?](https://forums.plex.tv/t/how-to-have-remote-access-to-plex-with-ipv6/815963)

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**Author:** [@Tangs](https://forums.plex.tv/u/Tangs)\
**Replies:** 3\
**Last updated:** [November 7, 2022, 9:26pm UTC](https://forums.plex.tv/t/how-to-have-remote-access-to-plex-with-ipv6/815963 "2022-11-07T21:26:06Z")

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Hi! Since last week I can’t access anymore remotly to my server. My ISP changed my network and I don’t have the possibilty to access to the NAT menu and open ports. Under Network setting I enable server support for IP…

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## [Remote Access shows green, no Firewalls, but isn't reachable](https://forums.plex.tv/t/remote-access-shows-green-no-firewalls-but-isnt-reachable/817568)

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**Author:** [@simon\_s49](https://forums.plex.tv/u/simon_s49)\
**Replies:** 1\
**Last updated:** [November 7, 2022, 12:38am UTC](https://forums.plex.tv/t/remote-access-shows-green-no-firewalls-but-isnt-reachable/817568 "2022-11-07T00:38:32Z")

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Server Version#: 4.87.2 Player Version#: n/a I cannot get a connection. The bug is either on the router/internet providers side or on plex. Cannot tell right now for sure, but my guess would be a problem with Plex… An…

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## [Why is this required for remote access?](https://forums.plex.tv/t/why-is-this-required-for-remote-access/817442)

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**Author:** [@Danielpt](https://forums.plex.tv/u/Danielpt)\
**Replies:** 0\
**Last updated:** [November 6, 2022, 4:55am UTC](https://forums.plex.tv/t/why-is-this-required-for-remote-access/817442 "2022-11-06T04:55:54Z")

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Server Version#:1.29.1.6316 Player Version#: HI all I used about all day yesterday troubleshooting this. It was impossible to get a “stable” remote access. I got a Dell server with 2 ethernet nics. In unraid setup …

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## [Dynamic DNS feature](https://forums.plex.tv/t/dynamic-dns-feature/817086)

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**Author:** [@HotnessMonster](https://forums.plex.tv/u/HotnessMonster)\
**Replies:** 10\
**Last updated:** [November 5, 2022, 7:50pm UTC](https://forums.plex.tv/t/dynamic-dns-feature/817086 "2022-11-05T19:50:25Z")

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My Plex server is located on a NAS VLAN with traffic exiting a VPN gateway. I do not have a static IP from the ISP. So I’ve constructed a firewall rule that allows traffic from the NAS headed to Plex.tv IPs to exit thr…

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## [Plex and Sonos... again](https://forums.plex.tv/t/plex-and-sonos-again/817363)

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**Author:** [@grahambrunton](https://forums.plex.tv/u/grahambrunton)\
**Replies:** 1\
**Last updated:** [November 5, 2022, 4:05pm UTC](https://forums.plex.tv/t/plex-and-sonos-again/817363 "2022-11-05T16:05:27Z")

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Server Version#:1.29.1.6316 Player Version#:4.5.2 plexamp Hi, I am trying to get a nice smooth set up from plex to Sonos. I have a WD MyCloud Ultra EX2 with plex media server running. I am trying to play on sonos …

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## [Android client - no images / art work / posters when using "manual connection"](https://forums.plex.tv/t/android-client-no-images-art-work-posters-when-using-manual-connection/816720)

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**Author:** [@j\_rypacek](https://forums.plex.tv/u/j_rypacek)\
**Replies:** 3\
**Last updated:** [November 5, 2022, 8:48am UTC](https://forums.plex.tv/t/android-client-no-images-art-work-posters-when-using-manual-connection/816720 "2022-11-05T08:48:14Z")

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Server Version#: 1.29.1.6316 Player Version#: 9.9.0.35518 I’m having Plex in docker with bridge network. When default ports are used and server is automatically found by android app, everything works fine. I’ve change…

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## [Wifi showing up as remote connection](https://forums.plex.tv/t/wifi-showing-up-as-remote-connection/817067)

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**Author:** [@SuperDooper](https://forums.plex.tv/u/SuperDooper)\
**Replies:** 4\
**Last updated:** [November 3, 2022, 10:37pm UTC](https://forums.plex.tv/t/wifi-showing-up-as-remote-connection/817067 "2022-11-03T22:37:17Z")

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I’m running Plex as a docker in unraid. I guess I’ll describe my setup and hopefully somebody will have an idea of what is going on. Plex on unraid server eero mesh network mostly wired backend. 1 router using wifi bac…

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## [Remote Accessible for a Few seconds and then cuts back to not available](https://forums.plex.tv/t/remote-accessible-for-a-few-seconds-and-then-cuts-back-to-not-available/805020)

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**Author:** [@Barrett045](https://forums.plex.tv/u/Barrett045)\
**Replies:** 16\
**Last updated:** [November 2, 2022, 1:55pm UTC](https://forums.plex.tv/t/remote-accessible-for-a-few-seconds-and-then-cuts-back-to-not-available/805020 "2022-11-02T13:55:35Z")

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Server Version#:1.28.2.6106 Player Version#:n/a Plex Media Server Logs\_2022-08-18\_18-32-20.zip (1.8 MB) I have an issue when I click retry on my manual port (port 32400) it will go green and say everything is accessib…

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## [Movies not starting unless a reboot on shield with Plex app, watching off Synology NAS after last tw](https://forums.plex.tv/t/movies-not-starting-unless-a-reboot-on-shield-with-plex-app-watching-off-synology-nas-after-last-tw/814309)

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**Author:** [@BBOOOMM](https://forums.plex.tv/u/BBOOOMM)\
**Replies:** 3\
**Last updated:** [November 2, 2022, 9:06am UTC](https://forums.plex.tv/t/movies-not-starting-unless-a-reboot-on-shield-with-plex-app-watching-off-synology-nas-after-last-tw/814309 "2022-11-02T09:06:52Z")

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I noticed this with the last two Synology Plex app updates, where on my Shield, I click on any movies on my NAS library and it just spins and spins until I do a reboot of the Shield player. What do I need to do to fix t…

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## [Remote Direct Play Suddenly Has Playback Issues, Local Direct Play Okay](https://forums.plex.tv/t/remote-direct-play-suddenly-has-playback-issues-local-direct-play-okay/816241)

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**Author:** [@kingfresh](https://forums.plex.tv/u/kingfresh)\
**Replies:** 19\
**Last updated:** [November 1, 2022, 3:39pm UTC](https://forums.plex.tv/t/remote-direct-play-suddenly-has-playback-issues-local-direct-play-okay/816241 "2022-11-01T15:39:09Z")

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Server Version#: Version 1.29.1.6316 Player Version#: iOS 8.9 Hi All, The other day someone I share my server with let me know that a new show I had added was ‘buffery as hell’. I had him try another episode, then anot…

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## [Buffering on Remote - Regardless of Client/User](https://forums.plex.tv/t/buffering-on-remote-regardless-of-client-user/816779)

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**Author:** [@virtutis\_live.com.au](https://forums.plex.tv/u/virtutis_live.com.au)\
**Replies:** 6\
**Last updated:** [November 1, 2022, 3:48am UTC](https://forums.plex.tv/t/buffering-on-remote-regardless-of-client-user/816779 "2022-11-01T03:48:45Z")

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Server Version#: 1.29.2.6334-7000 I have been having an issue with my only family member who streams from my Library, specifically, that over the last few weeks, maybe a couple months, he keeps having buffering problems…

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## [User say's server offline](https://forums.plex.tv/t/user-says-server-offline/816535)

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**Author:** [@rosede12\_gmail\_com](https://forums.plex.tv/u/rosede12_gmail_com)\
**Replies:** 2\
**Last updated:** [October 29, 2022, 2:03pm UTC](https://forums.plex.tv/t/user-says-server-offline/816535 "2022-10-29T14:03:45Z")

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Server Version#: 1.29.1.6316 Player Version#: Unsure I allow my granddaughter to access my media library. She is the only one besides myself. I can reach my library from local as well as my app, but she cannot. Her…

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