# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=55 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 56 --- ## [Remote Access connects for a few seconds and then drops](https://forums.plex.tv/t/remote-access-connects-for-a-few-seconds-and-then-drops/816346)
**Author:** [@MBowling5494](https://forums.plex.tv/u/MBowling5494)\ **Replies:** 13\ **Last updated:** [October 29, 2022, 3:04am UTC](https://forums.plex.tv/t/remote-access-connects-for-a-few-seconds-and-then-drops/816346 "2022-10-29T03:04:30Z")
Server Version#: 1.29.1.6316 A few weeks ago my Plex server dropped its Remote Access connection and basically never picked it back up. The connection graphic in Settings will show green for a few seconds and then switc… --- ## [Only 360p video playback when outside of network](https://forums.plex.tv/t/only-360p-video-playback-when-outside-of-network/811964)
**Author:** [@vbgachat](https://forums.plex.tv/u/vbgachat)\ **Replies:** 4\ **Last updated:** [October 27, 2022, 5:15pm UTC](https://forums.plex.tv/t/only-360p-video-playback-when-outside-of-network/811964 "2022-10-27T17:15:09Z")
Server Version#:1.28.1.6104 Player Version#: Hello, i’m running my Plex Server on my laptop and when i’m outside of my network it says that i can’t have higher video quality than 360p because the server is not avaibl… --- ## [Quality of playback on remote access](https://forums.plex.tv/t/quality-of-playback-on-remote-access/816321)
**Author:** [@cohenlir\_gmail\_com](https://forums.plex.tv/u/cohenlir_gmail_com)\ **Replies:** 1\ **Last updated:** [October 27, 2022, 11:15am UTC](https://forums.plex.tv/t/quality-of-playback-on-remote-access/816321 "2022-10-27T11:15:33Z")
Hey Everyone, Im a newbie and this question might have been asked a lot but couldn’t find a solution to it. I’m using Plex with my NAS machine (custom built with FREENAS). Everything used to work fine, until recently…… --- ## [Stream quality when remote](https://forums.plex.tv/t/stream-quality-when-remote/816005)
**Author:** [@Milkman\_x7](https://forums.plex.tv/u/Milkman_x7)\ **Replies:** 1\ **Last updated:** [October 24, 2022, 9:38pm UTC](https://forums.plex.tv/t/stream-quality-when-remote/816005 "2022-10-24T21:38:22Z")
When over at my Girlfriends house and we try to watch a stream. it will randomly not work or pause out for a bit than work but than the menu bar appears for the rest of the epsiode. She is currently using a chromecast w… --- ## [Is there a way of having Remote access enabled on the Mediaserver when using Express vpn?](https://forums.plex.tv/t/is-there-a-way-of-having-remote-access-enabled-on-the-mediaserver-when-using-express-vpn/816023)
**Author:** [@Scretz](https://forums.plex.tv/u/Scretz)\ **Replies:** 6\ **Last updated:** [October 24, 2022, 7:58pm UTC](https://forums.plex.tv/t/is-there-a-way-of-having-remote-access-enabled-on-the-mediaserver-when-using-express-vpn/816023 "2022-10-24T19:58:40Z")
Server Version#:4.92.0 Player Version#: --- ## [Remote user showing up on my local / in-house ROKU screens](https://forums.plex.tv/t/remote-user-showing-up-on-my-local-in-house-roku-screens/815981)
**Author:** [@johnny121b](https://forums.plex.tv/u/johnny121b)\ **Replies:** 2\ **Last updated:** [October 24, 2022, 7:12pm UTC](https://forums.plex.tv/t/remote-user-showing-up-on-my-local-in-house-roku-screens/815981 "2022-10-24T19:12:20Z")
I added a remote user to my server, but I’ve done something wrong. The remote user’s account shows up on my in-house ROKU screens. How do I eliminate that local entry without deleting their remote access? (As you can … --- ## [Indirect access help](https://forums.plex.tv/t/indirect-access-help/815781)
**Author:** [@troio2](https://forums.plex.tv/u/troio2)\ **Replies:** 7\ **Last updated:** [October 24, 2022, 4:53pm UTC](https://forums.plex.tv/t/indirect-access-help/815781 "2022-10-24T16:53:11Z")
I’m getting an indirect access message when I connect to plex on my home network. This causes very bad picture quality. I’ve looked into ‘relay’ but I’m not sure how/why it would apply here. The remote access in settin… --- ## [Can the Plex Media Server on NVIDIA Shield be used without internet connection?](https://forums.plex.tv/t/can-the-plex-media-server-on-nvidia-shield-be-used-without-internet-connection/815725)
**Author:** [@free\_flyer](https://forums.plex.tv/u/free_flyer)\ **Replies:** 1\ **Last updated:** [October 24, 2022, 9:30am UTC](https://forums.plex.tv/t/can-the-plex-media-server-on-nvidia-shield-be-used-without-internet-connection/815725 "2022-10-24T09:30:36Z")
I normally run my Plex Media Server from my Dell PowerEdge T30 server using the Plex Media Client on my NVIDIA Shield. I am going away and and have transfered my media to a portable USB HDD, but need some way of playing… --- ## [Planning to buy, asking a question before i do so](https://forums.plex.tv/t/planning-to-buy-asking-a-question-before-i-do-so/815838)
**Author:** [@bluehunter577](https://forums.plex.tv/u/bluehunter577)\ **Replies:** 2\ **Last updated:** [October 23, 2022, 4:27pm UTC](https://forums.plex.tv/t/planning-to-buy-asking-a-question-before-i-do-so/815838 "2022-10-23T16:27:27Z")
if i buy the lifetime pass and create a plex media server on my home server, will everyone who creates their own account, and access the server, have the same features i will as in watching/casting/saving as i will? i ju… --- ## [How to Allow users to upload subtitles](https://forums.plex.tv/t/how-to-allow-users-to-upload-subtitles/814263)
**Author:** [@GhostMediax](https://forums.plex.tv/u/GhostMediax)\ **Replies:** 6\ **Last updated:** [October 22, 2022, 1:01pm UTC](https://forums.plex.tv/t/how-to-allow-users-to-upload-subtitles/814263 "2022-10-22T13:01:40Z")
Any help regarding that ? Other users who are streaming remotely can’t upload their own subtitles! Is there an option to allow it? --- ## [Plex media Server cannot find on server](https://forums.plex.tv/t/plex-media-server-cannot-find-on-server/815434)
**Author:** [@hypertv](https://forums.plex.tv/u/hypertv)\ **Replies:** 3\ **Last updated:** [October 20, 2022, 1:49pm UTC](https://forums.plex.tv/t/plex-media-server-cannot-find-on-server/815434 "2022-10-20T13:49:43Z")
Server Version#:1.29.0.6244 Player Version#: Hi Team, I have used plex media server about 8 months with plex pass, but now I have problems\` media server cannot find my pc/server from web page(http://127.0.0.1:32400/w… --- ## [Plex media server remote access not working](https://forums.plex.tv/t/plex-media-server-remote-access-not-working/815443)
**Author:** [@andoson](https://forums.plex.tv/u/andoson)\ **Replies:** 2\ **Last updated:** [October 20, 2022, 2:03am UTC](https://forums.plex.tv/t/plex-media-server-remote-access-not-working/815443 "2022-10-20T02:03:59Z")
Server Version#:4.87.2 Player Version#:not sure After the hack, i had to reclaim server, eventually i got this working. Now after not using for a period, i realise that my remote connection is no longer working i h… --- ## [Since Hack password change i can no longer keep remote access active](https://forums.plex.tv/t/since-hack-password-change-i-can-no-longer-keep-remote-access-active/807306)
**Author:** [@andoson](https://forums.plex.tv/u/andoson)\ **Replies:** 5\ **Last updated:** [October 20, 2022, 1:23am UTC](https://forums.plex.tv/t/since-hack-password-change-i-can-no-longer-keep-remote-access-active/807306 "2022-10-20T01:23:14Z")
Server Version#: Latest Player Version#: Since the hack and request to change my password and reconnect my server, i have not been able to consistently connect remotely, it comes online for a little time and then dis… --- ## [Remote access issues after port forward/turning off firewall.](https://forums.plex.tv/t/remote-access-issues-after-port-forward-turning-off-firewall/815271)
**Author:** [@TheMainServer](https://forums.plex.tv/u/TheMainServer)\ **Replies:** 1\ **Last updated:** [October 18, 2022, 7:55pm UTC](https://forums.plex.tv/t/remote-access-issues-after-port-forward-turning-off-firewall/815271 "2022-10-18T19:55:39Z")
Server Version#: 1.29.0.6244 Player Version#:9.9.0.35519 Plex media server after port forwarding 32400 (internal and external) and redirect to the machine running the server itself, and after turning off the firewall, … --- ## [Remote Access When Using Multiple NICs - Issue, Resolution and Requested Fix](https://forums.plex.tv/t/remote-access-when-using-multiple-nics-issue-resolution-and-requested-fix/814564)
**Author:** [@cft76011](https://forums.plex.tv/u/cft76011)\ **Replies:** 2\ **Last updated:** [October 18, 2022, 5:02pm UTC](https://forums.plex.tv/t/remote-access-when-using-multiple-nics-issue-resolution-and-requested-fix/814564 "2022-10-18T17:02:16Z")
Server Version#: 1.29.1.6276 I did a completely new system build for my home server which houses Plex. Part of my upgrade process was the purchase of a Realtek Dual GbE PCIe x1 NIC to complement my motherboard’s single… --- ## [Cannot access my library remotely from plex app on phone](https://forums.plex.tv/t/cannot-access-my-library-remotely-from-plex-app-on-phone/815149)
**Author:** [@jreink01](https://forums.plex.tv/u/jreink01)\ **Replies:** 0\ **Last updated:** [October 17, 2022, 4:29pm UTC](https://forums.plex.tv/t/cannot-access-my-library-remotely-from-plex-app-on-phone/815149 "2022-10-17T16:29:08Z")
Server Version#:4.9.2.0 Player Version#: i have a samsung galaxy ultra. I have the plex app on my phone. When on a data connection from my provider, tmobile, in plex app i can access only recommendations from my thre… --- ## [Continual Remote Access failure & Sonos speakers not appearing in Select Player](https://forums.plex.tv/t/continual-remote-access-failure-sonos-speakers-not-appearing-in-select-player/812030)
**Author:** [@Bart\_Gunn](https://forums.plex.tv/u/Bart_Gunn)\ **Replies:** 5\ **Last updated:** [October 17, 2022, 3:44pm UTC](https://forums.plex.tv/t/continual-remote-access-failure-sonos-speakers-not-appearing-in-select-player/812030 "2022-10-17T15:44:59Z")
Server Version#: 1.28.2.6151 Player Version#: 1.54.2.3267-d35cd36f Beyond frustrated, convinced to pay for a lifetime Plex Pass by continual promo (sucker!) and yet I still can’t get remote access enabled or cast from … --- ## [Music plays last 1-2 seconds](https://forums.plex.tv/t/music-plays-last-1-2-seconds/814972)
**Author:** [@greenelement](https://forums.plex.tv/u/greenelement)\ **Replies:** 2\ **Last updated:** [October 16, 2022, 2:58pm UTC](https://forums.plex.tv/t/music-plays-last-1-2-seconds/814972 "2022-10-16T14:58:15Z")
Server Version#: Synology NAS (latest version) Player Version#: Plexamp Android (latest version) Hi, When I play music Plexamp knows I have played that song before and therefore only plays the last 2 seconds. How doni… --- ## [Can I "Encourage" Remote Clients to Try "Original" instead of Defaulting to Transcoding?](https://forums.plex.tv/t/can-i-encourage-remote-clients-to-try-original-instead-of-defaulting-to-transcoding/814959)
**Author:** [@DaveTheNerd](https://forums.plex.tv/u/DaveTheNerd)\ **Replies:** 2\ **Last updated:** [October 16, 2022, 5:08am UTC](https://forums.plex.tv/t/can-i-encourage-remote-clients-to-try-original-instead-of-defaulting-to-transcoding/814959 "2022-10-16T05:08:40Z")
Server Version#: 1.29.1.6276 Player Version#: Any It seems most/all clients default to some modest bit-rate for remote video. This, of course, results in two things: The resulting video is not the highest quality. Th… --- ## [Remote Access issues](https://forums.plex.tv/t/remote-access-issues/814930)
**Author:** [@georgeparks4229\_comcast.net](https://forums.plex.tv/u/georgeparks4229_comcast.net)\ **Replies:** 1\ **Last updated:** [October 15, 2022, 11:17pm UTC](https://forums.plex.tv/t/remote-access-issues/814930 "2022-10-15T23:17:55Z")
Server Version#: 1.29.1.6276 Player Version#: Good afternoon, I am a Plex Pass user and have enjoyed the service for over a year now. Up until a recent Plex update I have not had any issues with the remote server acce… --- ## [Remote Server Will Not Stay On!](https://forums.plex.tv/t/remote-server-will-not-stay-on/814898)
**Author:** [@Phillipe124](https://forums.plex.tv/u/Phillipe124)\ **Replies:** 4\ **Last updated:** [October 15, 2022, 5:46pm UTC](https://forums.plex.tv/t/remote-server-will-not-stay-on/814898 "2022-10-15T17:46:09Z")
Server Version#: 1.29.0.6244 Player Version#: Hi, Plex lifetime pass holder, used Plex for over three years but not had trouble like this since I used it and getting really fed up with it now. Remote access just keeps… --- ## [Own IP behind Proxy, set Remote IP?](https://forums.plex.tv/t/own-ip-behind-proxy-set-remote-ip/814690)
**Author:** [@Fr34k1](https://forums.plex.tv/u/Fr34k1)\ **Replies:** 8\ **Last updated:** [October 15, 2022, 1:19pm UTC](https://forums.plex.tv/t/own-ip-behind-proxy-set-remote-ip/814690 "2022-10-15T13:19:55Z")
Hello together. Simple said I have exactly this problem which is mentioned here and here for example. I already saw the answers, but I’m not able to get it working. I dont have any certificate on my localhost server, so… --- ## [Ongoing Dismal Reality of Adding Remote users](https://forums.plex.tv/t/ongoing-dismal-reality-of-adding-remote-users/814786)
**Author:** [@Bongobeeter](https://forums.plex.tv/u/Bongobeeter)\ **Replies:** 0\ **Last updated:** [October 14, 2022, 4:49pm UTC](https://forums.plex.tv/t/ongoing-dismal-reality-of-adding-remote-users/814786 "2022-10-14T16:49:30Z")
Several years I.T. experience and I think PLEX Server remote user management is abysmal and totally non-intuitive for me as admin and also for remote family and friends who have multiple devices. I no longer promote PLE… --- ## [Can Play but download failed with error 400 (response error)](https://forums.plex.tv/t/can-play-but-download-failed-with-error-400-response-error/813733)
**Author:** [@jcO2](https://forums.plex.tv/u/jcO2)\ **Replies:** 1\ **Last updated:** [October 13, 2022, 6:48am UTC](https://forums.plex.tv/t/can-play-but-download-failed-with-error-400-response-error/813733 "2022-10-13T06:48:15Z")
Server Version#: 1.29.0.6244 I don’t understand why but, on my local network I can play & download video assets. But, as soon as I am outside my home network I can play but not download assets and I got an (response) er… --- ## [Why is Amazon Web Services Elastic Compute Cloud now Polling My Plex after Remote Access is enabled?](https://forums.plex.tv/t/why-is-amazon-web-services-elastic-compute-cloud-now-polling-my-plex-after-remote-access-is-enabled/814613)
**Author:** [@southernhick](https://forums.plex.tv/u/southernhick)\ **Replies:** 3\ **Last updated:** [October 13, 2022, 3:30am UTC](https://forums.plex.tv/t/why-is-amazon-web-services-elastic-compute-cloud-now-polling-my-plex-after-remote-access-is-enabled/814613 "2022-10-13T03:30:23Z")
2 Questions… After enabling Remote Access to my Plex Server, Amazon Web Services, Elastic Compute Cloud, EC2, EU ( specifically 46.51.207.89 and 54.170.120.91) are now polling my Plex remote access ports…why? https:/… --- ## [Plex Media Server detects my Public IP as private](https://forums.plex.tv/t/plex-media-server-detects-my-public-ip-as-private/814461)
**Author:** [@thomasvanhesteren](https://forums.plex.tv/u/thomasvanhesteren)\ **Replies:** 16\ **Last updated:** [October 13, 2022, 3:01am UTC](https://forums.plex.tv/t/plex-media-server-detects-my-public-ip-as-private/814461 "2022-10-13T03:01:20Z")
Server Version#: 1.29.0.6244 I have 2 issues with the Plex Media Server relating to network auto discovery of IP addresses and network interfaces. To start, my Linux server has 2 network interfaces with both a public I… --- ## [Not available outside your network](https://forums.plex.tv/t/not-available-outside-your-network/814559)
**Author:** [@Aamirfarooq13](https://forums.plex.tv/u/Aamirfarooq13)\ **Replies:** 1\ **Last updated:** [October 12, 2022, 6:28pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/814559 "2022-10-12T18:28:04Z")
this option shows after few second i tried all way to fix this, someone guide me how can i fix that? my neighbor has internet he shared with me through cable and that cable i connected to my Tp link router, with this ro… --- ## [Remote Access(tunnel) working only on iOS devices](https://forums.plex.tv/t/remote-access-tunnel-working-only-on-ios-devices/814274)
**Author:** [@Pdubs770](https://forums.plex.tv/u/Pdubs770)\ **Replies:** 2\ **Last updated:** [October 12, 2022, 3:48am UTC](https://forums.plex.tv/t/remote-access-tunnel-working-only-on-ios-devices/814274 "2022-10-12T03:48:19Z")
Server Version#: 1.29.0.6244 Player Version#: Android App (9.9.0.35519) As my server sits behind CGNAT, I’ve created an ngrok tunnel for plex and included this in the ‘Custom server access URLs’. All iOS devices not on… --- ## [Access through plex.tv doesn't work in chrome, when plex media server is on the same nwtwork](https://forums.plex.tv/t/access-through-plex-tv-doesnt-work-in-chrome-when-plex-media-server-is-on-the-same-nwtwork/814393)
**Author:** [@pigster6](https://forums.plex.tv/u/pigster6)\ **Replies:** 5\ **Last updated:** [October 11, 2022, 11:02am UTC](https://forums.plex.tv/t/access-through-plex-tv-doesnt-work-in-chrome-when-plex-media-server-is-on-the-same-nwtwork/814393 "2022-10-11T11:02:46Z")
Hi when trying to access plex media server from home network through plex.tv, it fails. the reason is new chrome security feature to disallow local network access from remote site when Access-Control-Allow-Private-Netw… --- ## [Cant connect remotley using lg tv app](https://forums.plex.tv/t/cant-connect-remotley-using-lg-tv-app/814300)
**Author:** [@aden741](https://forums.plex.tv/u/aden741)\ **Replies:** 4\ **Last updated:** [October 10, 2022, 8:55pm UTC](https://forums.plex.tv/t/cant-connect-remotley-using-lg-tv-app/814300 "2022-10-10T20:55:30Z")
I can connect to the server using my pc but it wont allow me using LG Tv App. The server appears in left aide coloumn but cant connect to content [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=54) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=56)