# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=57 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 58 --- ## [Remote access not working after resetting password](https://forums.plex.tv/t/remote-access-not-working-after-resetting-password/805973)
**Author:** [@ivanyv1](https://forums.plex.tv/u/ivanyv1)\ **Replies:** 97\ **Last updated:** [September 6, 2022, 5:45pm UTC](https://forums.plex.tv/t/remote-access-not-working-after-resetting-password/805973 "2022-09-06T17:45:24Z")
Server Version#:1.28.1.6104 Player Version#:app.plex.tv Just updated password as suggested by Plex email talking about a vulnerability. Now I can’t access my server ;-; Re-claimed the server after logging back in. Did… --- ## [Multi-homed access, custom URL and wrong IP (Starlink + DSL with static IP)](https://forums.plex.tv/t/multi-homed-access-custom-url-and-wrong-ip-starlink-dsl-with-static-ip/809517)
**Author:** [@pgalbavy](https://forums.plex.tv/u/pgalbavy)\ **Replies:** 5\ **Last updated:** [September 6, 2022, 12:19pm UTC](https://forums.plex.tv/t/multi-homed-access-custom-url-and-wrong-ip-starlink-dsl-with-static-ip/809517 "2022-09-06T12:19:25Z")
I recently installed a Starlink conneciton on my home network in addition to my VDSL broadband with static IP. Plex no longer works outside my home. I realise that Starlink / CGNAT will not work. I have set-up policy b… --- ## [Need Help Troubleshoot Why Remote Access is Indirect Outside of Network?!](https://forums.plex.tv/t/need-help-troubleshoot-why-remote-access-is-indirect-outside-of-network/809586)
**Author:** [@jackdaw78](https://forums.plex.tv/u/jackdaw78)\ **Replies:** 0\ **Last updated:** [September 5, 2022, 10:23pm UTC](https://forums.plex.tv/t/need-help-troubleshoot-why-remote-access-is-indirect-outside-of-network/809586 "2022-09-05T22:23:05Z")
Server Version#: 1.28.2.6106 Player Version#: Web app and Samsung TV Hi all, I’m having a hard time troubleshooting the indirect only connection. Can anyone help me figure out how to get to the bottom of it? Here’s my… --- ## [Updates installed PlexMedia Server can't connect to my NAS anymore](https://forums.plex.tv/t/updates-installed-plexmedia-server-cant-connect-to-my-nas-anymore/809202)
**Author:** [@carsten\_773](https://forums.plex.tv/u/carsten_773)\ **Replies:** 0\ **Last updated:** [September 3, 2022, 9:54am UTC](https://forums.plex.tv/t/updates-installed-plexmedia-server-cant-connect-to-my-nas-anymore/809202 "2022-09-03T09:54:14Z")
Server Version#: Player Version#: When installing PlexMediaServer-1.28.2.6151-914ddd2b3-MyCloudEX2Ultra\_OS5 or previous PlexMediaServer-1.28.2.6106-44a5bbd28-MyCloudEX2Ultra\_OS5 Plex Media Server is unable to connect… --- ## [Remote access works fine, Local access is Indirect \[Solved\]](https://forums.plex.tv/t/remote-access-works-fine-local-access-is-indirect-solved/808760)
**Author:** [@billybishop](https://forums.plex.tv/u/billybishop)\ **Replies:** 7\ **Last updated:** [September 2, 2022, 8:44pm UTC](https://forums.plex.tv/t/remote-access-works-fine-local-access-is-indirect-solved/808760 "2022-09-02T20:44:37Z")
Server Version#:1.28.2.6151 (Windows) Player Version#: All (Web 4.90.1) Hi All, I recently decided to increase my network security by setting up VLANs and putting my Plex server in one. Part of this process was to mov… --- ## [Updated router today, lost remote access, and all connects indirect now](https://forums.plex.tv/t/updated-router-today-lost-remote-access-and-all-connects-indirect-now/803890)
**Author:** [@john914](https://forums.plex.tv/u/john914)\ **Replies:** 19\ **Last updated:** [September 1, 2022, 10:24am UTC](https://forums.plex.tv/t/updated-router-today-lost-remote-access-and-all-connects-indirect-now/803890 "2022-09-01T10:24:57Z")
Today i upgraded my old verizon fios router to the newest fios router. before this, remote access was working. after the upgrade remote access is not working properly, and all connections are indirect. ive searched an… --- ## [Plex unable to get public ip address from plex.tv](https://forums.plex.tv/t/plex-unable-to-get-public-ip-address-from-plex-tv/808399)
**Author:** [@Hexide](https://forums.plex.tv/u/Hexide)\ **Replies:** 52\ **Last updated:** [August 31, 2022, 6:22pm UTC](https://forums.plex.tv/t/plex-unable-to-get-public-ip-address-from-plex-tv/808399 "2022-08-31T18:22:02Z")
Server Version#: 1.28.2.6106-44a5bbd28 Player Version#: After restart my plex server, I am unable to connect to it via internet. Appears to be issue on http://plex.tv/pms/:/ip returning 400 status rather than ip addre… --- ## [Remote Access thru 4G on iphone app is gone](https://forums.plex.tv/t/remote-access-thru-4g-on-iphone-app-is-gone/808659)
**Author:** [@doobre](https://forums.plex.tv/u/doobre)\ **Replies:** 12\ **Last updated:** [August 31, 2022, 8:09am UTC](https://forums.plex.tv/t/remote-access-thru-4g-on-iphone-app-is-gone/808659 "2022-08-31T08:09:48Z")
Server Version#: 1.28.6151 windows 10 Player Version#: ios 8.7.3 Hi there… one reason I bought the PlexPass was on the off chance that I would want to view/listen in an area without wifi, with the free version I was li… --- ## [Play Station 4 not showing up in Authorized devices](https://forums.plex.tv/t/play-station-4-not-showing-up-in-authorized-devices/804479)
**Author:** [@Dale-Flix](https://forums.plex.tv/u/Dale-Flix)\ **Replies:** 3\ **Last updated:** [August 31, 2022, 5:55am UTC](https://forums.plex.tv/t/play-station-4-not-showing-up-in-authorized-devices/804479 "2022-08-31T05:55:38Z")
Server Version#: 4.88.1 Player Version#: PS4 no idea sub version So, my son over the years has had room mates. He signs in to my plex account and then leave and that gets left behind. I have been able to cut off everyo… --- ## [Remote access no longer working](https://forums.plex.tv/t/remote-access-no-longer-working/808481)
**Author:** [@mkopel](https://forums.plex.tv/u/mkopel)\ **Replies:** 21\ **Last updated:** [August 30, 2022, 9:52pm UTC](https://forums.plex.tv/t/remote-access-no-longer-working/808481 "2022-08-30T21:52:12Z")
Server Version#: 1.28.2.6106 Player Version#: Suddenly, the server is not accessible outside my LAN. It has been working for years so I don’t think its an internal issue. Perhaps related to the password issues? Had s… --- ## [Remote access no longer working after latest update](https://forums.plex.tv/t/remote-access-no-longer-working-after-latest-update/808422)
**Author:** [@staxrip01](https://forums.plex.tv/u/staxrip01)\ **Replies:** 2\ **Last updated:** [August 29, 2022, 10:18pm UTC](https://forums.plex.tv/t/remote-access-no-longer-working-after-latest-update/808422 "2022-08-29T22:18:57Z")
Just updated plex server and lost remote access instantly. :frowning: --- ## [Indirect Connection](https://forums.plex.tv/t/indirect-connection/807616)
**Author:** [@ahouse4media](https://forums.plex.tv/u/ahouse4media)\ **Replies:** 6\ **Last updated:** [August 29, 2022, 1:19am UTC](https://forums.plex.tv/t/indirect-connection/807616 "2022-08-29T01:19:40Z")
Plex Version 4.89.1 my plex shows indirect with limited connection the remote access turns green and then turns red when I click to go to another page also check the port which is close I have the plex container on dock… --- ## [Why can removed friend still access my library?](https://forums.plex.tv/t/why-can-removed-friend-still-access-my-library/808133)
**Author:** [@thrap](https://forums.plex.tv/u/thrap)\ **Replies:** 0\ **Last updated:** [August 28, 2022, 5:09pm UTC](https://forums.plex.tv/t/why-can-removed-friend-still-access-my-library/808133 "2022-08-28T17:09:36Z")
Server Version#: 1.28.2.6106 Player Version#: Anyone have any idea why my removed friend can still access my library? We are not on the same LAN, the sharing is done over the internet. --- ## [How do you add a server and/or reconnect a server to the web app?](https://forums.plex.tv/t/how-do-you-add-a-server-and-or-reconnect-a-server-to-the-web-app/807984)
**Author:** [@phiz314159](https://forums.plex.tv/u/phiz314159)\ **Replies:** 17\ **Last updated:** [August 28, 2022, 6:03am UTC](https://forums.plex.tv/t/how-do-you-add-a-server-and-or-reconnect-a-server-to-the-web-app/807984 "2022-08-28T06:03:24Z")
Server no longer showing up in media list and I don’t see any way to add it. Settings menu appears to be missing several options (like adding a server). Adding a server to the web interface does not appear in the docs ei… --- ## [Absolutely brain-fried over Remote Access issues](https://forums.plex.tv/t/absolutely-brain-fried-over-remote-access-issues/803291)
**Author:** [@Corvid](https://forums.plex.tv/u/Corvid)\ **Replies:** 12\ **Last updated:** [August 27, 2022, 1:41am UTC](https://forums.plex.tv/t/absolutely-brain-fried-over-remote-access-issues/803291 "2022-08-27T01:41:43Z")
Server Version#: 1.28.0.5999 Player Version#: ? I have a lifetime subscription for Plex but I’ve not been using it very much for the past 6 months because of remote access issues. Even inside my own house and with ev… --- ## [Plex Remote access not playing using 100% CUP transcode](https://forums.plex.tv/t/plex-remote-access-not-playing-using-100-cup-transcode/807687)
**Author:** [@ian78](https://forums.plex.tv/u/ian78)\ **Replies:** 0\ **Last updated:** [August 27, 2022, 1:00am UTC](https://forums.plex.tv/t/plex-remote-access-not-playing-using-100-cup-transcode/807687 "2022-08-27T01:00:28Z")
Server Version#: Version 1.28.1.6104 Player Version#: Samsung TV Everything worked fine but since having to reset the passwords now one of my family members cannot watch anything remotely. We have their Samsung TV ap… --- ## [Automatic collection poster download](https://forums.plex.tv/t/automatic-collection-poster-download/806872)
**Author:** [@c\_lourenco](https://forums.plex.tv/u/c_lourenco)\ **Replies:** 0\ **Last updated:** [August 25, 2022, 6:27pm UTC](https://forums.plex.tv/t/automatic-collection-poster-download/806872 "2022-08-25T18:27:58Z")
Hi all Since i updated my Synology NAS i lost all my custom collection wallpapers. Collection wallpapers did not get downloaded automaticly, that’s why i updoaded them by myself. Is there a way to download them automati… --- ## [My brother shared me into his plex library and I only have access to 320p quality](https://forums.plex.tv/t/my-brother-shared-me-into-his-plex-library-and-i-only-have-access-to-320p-quality/805595)
**Author:** [@louie\_v7](https://forums.plex.tv/u/louie_v7)\ **Replies:** 1\ **Last updated:** [August 23, 2022, 7:58am UTC](https://forums.plex.tv/t/my-brother-shared-me-into-his-plex-library-and-i-only-have-access-to-320p-quality/805595 "2022-08-23T07:58:31Z")
Server Version#: Player Version#: My brother shared me into his plex library and I only have access to the lowest resolutions? 360p, 320p etc. Im new, do I need to do anything or does he? --- ## [Is it possible to have dolby atmos on a remote client?](https://forums.plex.tv/t/is-it-possible-to-have-dolby-atmos-on-a-remote-client/805517)
**Author:** [@eblackadder](https://forums.plex.tv/u/eblackadder)\ **Replies:** 2\ **Last updated:** [August 22, 2022, 10:31pm UTC](https://forums.plex.tv/t/is-it-possible-to-have-dolby-atmos-on-a-remote-client/805517 "2022-08-22T22:31:34Z")
Server Version#: 1.28.1.6104 Player Version#:? My friend has a Roku Ultra and a Denon AVR-X1700H. If i put a movie with Dolby Atmos on my server then can my friend receive Dolby Atmos? I’m sorry if it’s asked before. … --- ## [Remote Access only over port 32400](https://forums.plex.tv/t/remote-access-only-over-port-32400/805397)
**Author:** [@AlexMuc1](https://forums.plex.tv/u/AlexMuc1)\ **Replies:** 6\ **Last updated:** [August 21, 2022, 7:14pm UTC](https://forums.plex.tv/t/remote-access-only-over-port-32400/805397 "2022-08-21T19:14:28Z")
Hello, I have an problem with remote access on my PMS. First hat I am using: Synology DS918+ PMS newest version 1.28.2.x on DSM 701 FritzBox Router 7590 I want to have remote access on my PMS, but not over the stan… --- ## [PMS says "Fully accessible outside your network" but Android app shows Server Offline](https://forums.plex.tv/t/pms-says-fully-accessible-outside-your-network-but-android-app-shows-server-offline/805251)
**Author:** [@Stotes57](https://forums.plex.tv/u/Stotes57)\ **Replies:** 4\ **Last updated:** [August 20, 2022, 9:08pm UTC](https://forums.plex.tv/t/pms-says-fully-accessible-outside-your-network-but-android-app-shows-server-offline/805251 "2022-08-20T21:08:26Z")
Server Version#: 1.28.1.6104 Player Version#: 9.6.3.3415 (Android I’ve been having this problem for a month or so, and believe it’s an issue between my ISP’s HITRON modem/router combo and my own mesh network. Every… --- ## [Acces from ouside instable](https://forums.plex.tv/t/acces-from-ouside-instable/805073)
**Author:** [@CindorTV](https://forums.plex.tv/u/CindorTV)\ **Replies:** 1\ **Last updated:** [August 19, 2022, 7:04pm UTC](https://forums.plex.tv/t/acces-from-ouside-instable/805073 "2022-08-19T19:04:21Z")
Qnap 872XT Plex is not stable. Made costs expert looking., It works for a period of time. Hours of days. Than connecting from outside finished. Game over . Uninstall app. Install new. The costs for plex pass were th… --- ## [Remote Access won't stay enabled](https://forums.plex.tv/t/remote-access-wont-stay-enabled/805098)
**Author:** [@toddashby](https://forums.plex.tv/u/toddashby)\ **Replies:** 6\ **Last updated:** [August 19, 2022, 5:14pm UTC](https://forums.plex.tv/t/remote-access-wont-stay-enabled/805098 "2022-08-19T17:14:56Z")
I am super frustrated trying to get my remote access to stay enabled. I’ve set up port forwarding, i’ve done everything i know how to do and yet when i enable remote access it will show fully available outside my networ… --- ## [Plex.direct SOA lookups timeout](https://forums.plex.tv/t/plex-direct-soa-lookups-timeout/805095)
**Author:** [@yayfortrees](https://forums.plex.tv/u/yayfortrees)\ **Replies:** 0\ **Last updated:** [August 19, 2022, 2:57pm UTC](https://forums.plex.tv/t/plex-direct-soa-lookups-timeout/805095 "2022-08-19T14:57:52Z")
Server Version#: 1.27.1.5916 When connecting to remote/local servers the plex web client will frequently error out when using linux. I was able to track this down to systemd-resolved taking forever to return results for… --- ## [PMS is unusable in current state](https://forums.plex.tv/t/pms-is-unusable-in-current-state/801723)
**Author:** [@pyro262](https://forums.plex.tv/u/pyro262)\ **Replies:** 5\ **Last updated:** [August 17, 2022, 2:34pm UTC](https://forums.plex.tv/t/pms-is-unusable-in-current-state/801723 "2022-08-17T14:34:58Z")
Server Version#: auto update Player Version#: server is almost unusable since april, near daily 503 service unavailable errors, what the ■■■■ is this ■■■■? is there a fix for this instead of “roll back to a previous re… --- ## [Cannot play content from remote server](https://forums.plex.tv/t/cannot-play-content-from-remote-server/804801)
**Author:** [@chrischem](https://forums.plex.tv/u/chrischem)\ **Replies:** 1\ **Last updated:** [August 17, 2022, 2:10pm UTC](https://forums.plex.tv/t/cannot-play-content-from-remote-server/804801 "2022-08-17T14:10:48Z")
I am running plexmedia server latest version on my remote server. I have enabled port forwarding also. At home on the plex app on my Samsung TV I see the menus and the movies listed but I cannot play anything. Any ide… --- ## [Remote access disabling every few seconds](https://forums.plex.tv/t/remote-access-disabling-every-few-seconds/803397)
**Author:** [@JumperBaltzer](https://forums.plex.tv/u/JumperBaltzer)\ **Replies:** 12\ **Last updated:** [August 17, 2022, 11:15am UTC](https://forums.plex.tv/t/remote-access-disabling-every-few-seconds/803397 "2022-08-17T11:15:23Z")
For some reason, every time I enable my “Remote Access” on my main computer (where my media is stored) it only stays enabled for a few seconds and then I have to retry to get it to connect again, only for it to disable a… --- ## [Plex Home User not at Home](https://forums.plex.tv/t/plex-home-user-not-at-home/804364)
**Author:** [@spainfamily](https://forums.plex.tv/u/spainfamily)\ **Replies:** 2\ **Last updated:** [August 13, 2022, 11:26pm UTC](https://forums.plex.tv/t/plex-home-user-not-at-home/804364 "2022-08-13T23:26:08Z")
Server Version#: 1.28.0.5999-7000 Player Version#: 1.28.0.5999 Will “Plex Home” users still work if they’re not physically in the home or do I need to switch them to “Managed Library Access”? --- ## [Plex (without plexpass) and Android Auto is the worst - is it useable with plexpass?](https://forums.plex.tv/t/plex-without-plexpass-and-android-auto-is-the-worst-is-it-useable-with-plexpass/804186)
**Author:** [@jaydoub](https://forums.plex.tv/u/jaydoub)\ **Replies:** 3\ **Last updated:** [August 12, 2022, 6:41pm UTC](https://forums.plex.tv/t/plex-without-plexpass-and-android-auto-is-the-worst-is-it-useable-with-plexpass/804186 "2022-08-12T18:41:50Z")
All of the music I listen to is hosted on my Nvidia Shield pro Plex Media server - for years it has worked beautifully at home and remotely. Until trying Android Auto - the Plex integration is, IMO, useless as I’m only p… --- ## [Orbi/Plex Remote access not working - Relay only](https://forums.plex.tv/t/orbi-plex-remote-access-not-working-relay-only/803859)
**Author:** [@srtaylorjr](https://forums.plex.tv/u/srtaylorjr)\ **Replies:** 14\ **Last updated:** [August 11, 2022, 11:33pm UTC](https://forums.plex.tv/t/orbi-plex-remote-access-not-working-relay-only/803859 "2022-08-11T23:33:43Z")
I’ve been running Plex for quite a while on my Orbi Mesh System (RBR20 + 3 sats). What I didn’t realize until recently that everything remotely accessed was through relay (2mbps cap). It was apparently checked by default… [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=56) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=58)