# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=58

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 59

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## [Plex (without plexpass) and Android Auto is the worst - is it useable with plexpass?](https://forums.plex.tv/t/plex-without-plexpass-and-android-auto-is-the-worst-is-it-useable-with-plexpass/804186)

<div class="topic-metadata">

**Author:** [@jaydoub](https://forums.plex.tv/u/jaydoub)\
**Replies:** 3\
**Last updated:** [August 12, 2022, 6:41pm UTC](https://forums.plex.tv/t/plex-without-plexpass-and-android-auto-is-the-worst-is-it-useable-with-plexpass/804186 "2022-08-12T18:41:50Z")

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All of the music I listen to is hosted on my Nvidia Shield pro Plex Media server - for years it has worked beautifully at home and remotely. Until trying Android Auto - the Plex integration is, IMO, useless as I’m only p…

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## [Orbi/Plex Remote access not working - Relay only](https://forums.plex.tv/t/orbi-plex-remote-access-not-working-relay-only/803859)

<div class="topic-metadata">

**Author:** [@srtaylorjr](https://forums.plex.tv/u/srtaylorjr)\
**Replies:** 14\
**Last updated:** [August 11, 2022, 11:33pm UTC](https://forums.plex.tv/t/orbi-plex-remote-access-not-working-relay-only/803859 "2022-08-11T23:33:43Z")

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I’ve been running Plex for quite a while on my Orbi Mesh System (RBR20 + 3 sats). What I didn’t realize until recently that everything remotely accessed was through relay (2mbps cap). It was apparently checked by default…

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## [Plex not accessible from outside network](https://forums.plex.tv/t/plex-not-accessible-from-outside-network/803964)

<div class="topic-metadata">

**Author:** [@KobeGillis](https://forums.plex.tv/u/KobeGillis)\
**Replies:** 1\
**Last updated:** [August 10, 2022, 6:44pm UTC](https://forums.plex.tv/t/plex-not-accessible-from-outside-network/803964 "2022-08-10T18:44:15Z")

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Since 2 weeks ago, my PMS is not accessible from the public network. I don’t know what went wrong, the server was working for years without any problems. I have been trying for days to solve the problem, but nothing help…

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## [See content outside the home](https://forums.plex.tv/t/see-content-outside-the-home/803827)

<div class="topic-metadata">

**Author:** [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Replies:** 5\
**Last updated:** [August 9, 2022, 6:51pm UTC](https://forums.plex.tv/t/see-content-outside-the-home/803827 "2022-08-09T18:51:09Z")

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Hi everyone, a few days ago I was away from home and I wanted to see some content that I uploaded to Plex via the NAS which is always on, but I can’t access my library, at home I can see everything without problems. The…

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## [Server remote phantom](https://forums.plex.tv/t/server-remote-phantom/803817)

<div class="topic-metadata">

**Author:** [@kameomanu](https://forums.plex.tv/u/kameomanu)\
**Replies:** 4\
**Last updated:** [August 9, 2022, 4:05pm UTC](https://forums.plex.tv/t/server-remote-phantom/803817 "2022-08-09T16:05:46Z")

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Server Version#: 1.28.0.5999 Player Version#: 4.84.1 Hello, I have an old remote server that I cannot delete. It no longer exists, so no longer connects. It does not appear in the list of servers (to be able to delete…

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## [Not available outside your network](https://forums.plex.tv/t/not-available-outside-your-network/803592)

<div class="topic-metadata">

**Author:** [@pinellis1](https://forums.plex.tv/u/pinellis1)\
**Replies:** 2\
**Last updated:** [August 8, 2022, 9:20am UTC](https://forums.plex.tv/t/not-available-outside-your-network/803592 "2022-08-08T09:20:04Z")

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Hey all, I have a dell with spectrum internet but i cant get my system to go to the outside network. Im not a techie by any means. But it was working fine for a long time and approx. 2 weeks ago it decided it was time t…

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## [3 concurrent issues: "A problem has been detected with a core component of Plex Media Server" and "Server settings are unavailable" and Remote Access keeps disabling](https://forums.plex.tv/t/3-concurrent-issues-a-problem-has-been-detected-with-a-core-component-of-plex-media-server-and-server-settings-are-unavailable-and-remote-access-keeps-disabling/803514)

<div class="topic-metadata">

**Author:** [@erick324](https://forums.plex.tv/u/erick324)\
**Replies:** 0\
**Last updated:** [August 7, 2022, 1:49am UTC](https://forums.plex.tv/t/3-concurrent-issues-a-problem-has-been-detected-with-a-core-component-of-plex-media-server-and-server-settings-are-unavailable-and-remote-access-keeps-disabling/803514 "2022-08-07T01:49:06Z")

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Server Version#: 1.28.0 Player Version#: 4.87.2 PlexLogs.zip (4.4 MB) It all started where Remote Access kept disabling cause low quality stream. I have made some attempts before switching to a static IP address, …

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## [Feature Request: Host My Own Relay Server](https://forums.plex.tv/t/feature-request-host-my-own-relay-server/803589)

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**Author:** [@adoteq](https://forums.plex.tv/u/adoteq)\
**Replies:** 7\
**Last updated:** [August 7, 2022, 6:42pm UTC](https://forums.plex.tv/t/feature-request-host-my-own-relay-server/803589 "2022-08-07T18:42:24Z")

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Server Version#: Player Version#: Hi, I would like to host my own personal relay server. How would I be able to achieve this? Or is this a feature request? Awaiting your response, Joannes Wyckmans

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## [Remote buffering despite ruling out almost everything](https://forums.plex.tv/t/remote-buffering-despite-ruling-out-almost-everything/800340)

<div class="topic-metadata">

**Author:** [@cryptochrome](https://forums.plex.tv/u/cryptochrome)\
**Replies:** 10\
**Last updated:** [August 5, 2022, 3:25pm UTC](https://forums.plex.tv/t/remote-buffering-despite-ruling-out-almost-everything/800340 "2022-08-05T15:25:28Z")

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Hi, I have had this problem for a couple of months now and first suspected my ISP as the culprit (which turned out not to be true): All remote users, regardless of client, version, media type and client/server settings…

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## [Cant play anything on network other than local](https://forums.plex.tv/t/cant-play-anything-on-network-other-than-local/803335)

<div class="topic-metadata">

**Author:** [@Alpercik](https://forums.plex.tv/u/Alpercik)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 12:37pm UTC](https://forums.plex.tv/t/cant-play-anything-on-network-other-than-local/803335 "2022-08-05T12:37:45Z")

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“An error occurred while attempting to play this video. please check your connection and try again.” I made a post a couple of days ago asking for help with fixing the “double NAT”. I resolved this by getting rid of my …

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## [App.plex.tv is unable to connect securely / iOS & AppleTV apps working](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-securely-ios-appletv-apps-working/802985)

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**Author:** [@compwiz\_1](https://forums.plex.tv/u/compwiz_1)\
**Replies:** 5\
**Last updated:** [August 4, 2022, 10:13am UTC](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-securely-ios-appletv-apps-working/802985 "2022-08-04T10:13:06Z")

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Server Version#: 1.28.0.5999 Plex Media Server Logs\_2022-08-02\_07-48-21.zip (342.5 KB) In a nutshell my problem started after years of no issues connecting to Plex Web / Apps, nothing changed and then suddenly remote a…

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## [Remote access not working. Indirect play. Users not being able to stream](https://forums.plex.tv/t/remote-access-not-working-indirect-play-users-not-being-able-to-stream/798111)

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**Author:** [@mo\_malek007\_gmail\_com](https://forums.plex.tv/u/mo_malek007_gmail_com)\
**Replies:** 33\
**Last updated:** [August 3, 2022, 9:09pm UTC](https://forums.plex.tv/t/remote-access-not-working-indirect-play-users-not-being-able-to-stream/798111 "2022-08-03T21:09:30Z")

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Server Version#: Version 1.27.0.5897 Player Version#: Version 1.27.0.5897 Plex Media Server Logs\_2022-06-22\_22-55-52.zip (5.2 MB) Hi I have been a plex user for about a year and a half and have never had any issues…

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## [Transcodes are being limited to 2.0 Mbps/720p](https://forums.plex.tv/t/transcodes-are-being-limited-to-2-0-mbps-720p/803025)

<div class="topic-metadata">

**Author:** [@hellerbrewing](https://forums.plex.tv/u/hellerbrewing)\
**Replies:** 3\
**Last updated:** [August 3, 2022, 1:17am UTC](https://forums.plex.tv/t/transcodes-are-being-limited-to-2-0-mbps-720p/803025 "2022-08-03T01:17:46Z")

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Server Version#: 1.28.0.5999 Player Version#: iOS ver 8.6 and Apple TV I am currently having an issue where my server sees the connection speed as 2.0 Mbps and transcodes UHD files down to 720p. I does this while tes…

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## [Cannot access Plex outside home network](https://forums.plex.tv/t/cannot-access-plex-outside-home-network/801544)

<div class="topic-metadata">

**Author:** [@thejonesboy](https://forums.plex.tv/u/thejonesboy)\
**Replies:** 15\
**Last updated:** [August 1, 2022, 4:38pm UTC](https://forums.plex.tv/t/cannot-access-plex-outside-home-network/801544 "2022-08-01T16:38:38Z")

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Server Version#:Synology NAS DS218+ Player Version#:4.86.1 I cannot access the plex website on my laptop or mobile phone outside of my home network. I cannot even log into the plex forums ! I have remote access ena…

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## [I can access my server on my phone but not on my LG TV](https://forums.plex.tv/t/i-can-access-my-server-on-my-phone-but-not-on-my-lg-tv/802747)

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**Author:** [@Lou4545](https://forums.plex.tv/u/Lou4545)\
**Replies:** 0\
**Last updated:** [July 31, 2022, 6:29pm UTC](https://forums.plex.tv/t/i-can-access-my-server-on-my-phone-but-not-on-my-lg-tv/802747 "2022-07-31T18:29:21Z")

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I can access my server on my phone but not on my LG TV I made a plex server a few from others but I can’t access my server from my LG TV while there is the same TV a few from others I can connect. Thank you again for yo…

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## [Can see server in app on Firestick and phone, but cannnot access files](https://forums.plex.tv/t/can-see-server-in-app-on-firestick-and-phone-but-cannnot-access-files/802697)

<div class="topic-metadata">

**Author:** [@Beegeeboy](https://forums.plex.tv/u/Beegeeboy)\
**Replies:** 0\
**Last updated:** [July 31, 2022, 10:19am UTC](https://forums.plex.tv/t/can-see-server-in-app-on-firestick-and-phone-but-cannnot-access-files/802697 "2022-07-31T10:19:11Z")

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Server Version#: 1.27.2.5929 Player Version#: Hi, I’ve set up Plex server on a Terramaster F2-220. All set up and running. I can access a films folder I’ve added, through the web app. However, in the app on my phone…

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## [HELP - Media Missing - unexpected error occurred](https://forums.plex.tv/t/help-media-missing-unexpected-error-occurred/802411)

<div class="topic-metadata">

**Author:** [@bolond2](https://forums.plex.tv/u/bolond2)\
**Replies:** 3\
**Last updated:** [July 29, 2022, 8:19pm UTC](https://forums.plex.tv/t/help-media-missing-unexpected-error-occurred/802411 "2022-07-29T20:19:36Z")

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Server Version#: Version 4.84.1 I was trying to diagnose an intermittent remote access issue, and now Plex give me an “An unexpected error occurred.” message for all of my media libraries. I am running the official Plex…

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## [App never remotely fully connects to server?](https://forums.plex.tv/t/app-never-remotely-fully-connects-to-server/802059)

<div class="topic-metadata">

**Author:** [@SGW81](https://forums.plex.tv/u/SGW81)\
**Replies:** 0\
**Last updated:** [July 25, 2022, 5:58pm UTC](https://forums.plex.tv/t/app-never-remotely-fully-connects-to-server/802059 "2022-07-25T17:58:07Z")

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Server Version#: Player Version#: Hi, Ive used this for years and currently have the latest Android and Version on PC I use it when in train to remotely watch stuff from PC. Now normally it’s not too much of an issu…

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## [Reset certificate](https://forums.plex.tv/t/reset-certificate/802097)

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**Author:** [@liquidgsr](https://forums.plex.tv/u/liquidgsr)\
**Replies:** 4\
**Last updated:** [July 26, 2022, 2:07am UTC](https://forums.plex.tv/t/reset-certificate/802097 "2022-07-26T02:07:09Z")

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Hello staff can I have my certificate reset please?

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## [Error: Unable to play media. An error occurred while attempting to play this video. Please check your connection and try again](https://forums.plex.tv/t/error-unable-to-play-media-an-error-occurred-while-attempting-to-play-this-video-please-check-your-connection-and-try-again/801301)

<div class="topic-metadata">

**Author:** [@Malcolm\_John](https://forums.plex.tv/u/Malcolm_John)\
**Replies:** 2\
**Last updated:** [July 23, 2022, 12:59pm UTC](https://forums.plex.tv/t/error-unable-to-play-media-an-error-occurred-while-attempting-to-play-this-video-please-check-your-connection-and-try-again/801301 "2022-07-23T12:59:14Z")

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Over the past two weeks PMS has only supported 3 to 4 users approx. 10 Mbps upload speed. When another user tried to play the above message is displayed. I have tried to pay via my LAN connected to the server and I rec…

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## [Can’t fast forward or remember progress off Wi-Fi](https://forums.plex.tv/t/can-t-fast-forward-or-remember-progress-off-wi-fi/801608)

<div class="topic-metadata">

**Author:** [@les\_inn](https://forums.plex.tv/u/les_inn)\
**Replies:** 0\
**Last updated:** [July 22, 2022, 12:39am UTC](https://forums.plex.tv/t/can-t-fast-forward-or-remember-progress-off-wi-fi/801608 "2022-07-22T00:39:05Z")

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On any mobile device once they go off Wi-Fi the Plex app completely forgets their progress when simply streaming music or an audiobook When trying to fast forward off the home Wi-Fi it skips back to the beginning and wi…

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## [Remote streaming without use of replay feature](https://forums.plex.tv/t/remote-streaming-without-use-of-replay-feature/801377)

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**Author:** [@tiegomashilo](https://forums.plex.tv/u/tiegomashilo)\
**Replies:** 1\
**Last updated:** [July 20, 2022, 6:52am UTC](https://forums.plex.tv/t/remote-streaming-without-use-of-replay-feature/801377 "2022-07-20T06:52:08Z")

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I am trying to setup my server so that I can stream remotely via direct play. But I am struggling. Please help

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## [Server and Player Misbehaving T-Mobile 5G Gateway + Deco X60 Mesh Router](https://forums.plex.tv/t/server-and-player-misbehaving-t-mobile-5g-gateway-deco-x60-mesh-router/797074)

<div class="topic-metadata">

**Author:** [@djkidd](https://forums.plex.tv/u/djkidd)\
**Replies:** 5\
**Last updated:** [July 19, 2022, 4:21am UTC](https://forums.plex.tv/t/server-and-player-misbehaving-t-mobile-5g-gateway-deco-x60-mesh-router/797074 "2022-07-19T04:21:26Z")

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Server Version#: 1.27.0.5897 Player Version#: 1.46.1.3056-ab91bcdc0 (Windows 11) I recently changed my ISP and router from a Spectrum cable modem plus Asus non-mesh router for the T-Mobile 5G gateway plus the TP-Link…

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## [Try to watch plex](https://forums.plex.tv/t/try-to-watch-plex/801088)

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**Author:** [@duane\_hottottyscreations\_com](https://forums.plex.tv/u/duane_hottottyscreations_com)\
**Replies:** 3\
**Last updated:** [July 17, 2022, 11:06pm UTC](https://forums.plex.tv/t/try-to-watch-plex/801088 "2022-07-17T23:06:05Z")

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K. So I’m cruise around the Hawaiian island and the plex server is in Texas the bite rate suck on cruise ship BUT it does login to plex when I go to watch Firefly series it just sits there never starts playing is ther…

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## [The server is unable to create the Play queue](https://forums.plex.tv/t/the-server-is-unable-to-create-the-play-queue/800810)

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**Author:** [@petern65](https://forums.plex.tv/u/petern65)\
**Replies:** 0\
**Last updated:** [July 15, 2022, 9:03am UTC](https://forums.plex.tv/t/the-server-is-unable-to-create-the-play-queue/800810 "2022-07-15T09:03:57Z")

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Hello everyone. Hope you can help me. I am pretty new here. I have a Qnap HS+251 where my Plex server is running Server Version#: Version 1.27.2.5929 Player Version#: Plex Home Theatre 1.4.2.100 Remote Access is act…

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## [NVIDIA Shield - remote access](https://forums.plex.tv/t/nvidia-shield-remote-access/799785)

<div class="topic-metadata">

**Author:** [@scotsold\_gmail\_com](https://forums.plex.tv/u/scotsold_gmail_com)\
**Replies:** 38\
**Last updated:** [July 14, 2022, 5:34pm UTC](https://forums.plex.tv/t/nvidia-shield-remote-access/799785 "2022-07-14T17:34:52Z")

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Server Version#:1.27.2.5929(smb) Player Version#:9.4.1.33413 Simple question that I am simply confirming - when port forwarding and asking for the IP address, I am using the IP address of my NVIDIA Shield Pro, correct? …

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## [Son going to college and still wants access to Plex](https://forums.plex.tv/t/son-going-to-college-and-still-wants-access-to-plex/800296)

<div class="topic-metadata">

**Author:** [@EntertainMe24](https://forums.plex.tv/u/EntertainMe24)\
**Replies:** 5\
**Last updated:** [July 14, 2022, 6:48am UTC](https://forums.plex.tv/t/son-going-to-college-and-still-wants-access-to-plex/800296 "2022-07-14T06:48:55Z")

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Server Version#: 1.27.2.5929 Player Version#: 8.5 (on my iPad) Hi, My second son is going to college in the fall and still wants access to Plex while in residence. Three years ago, I set up remote access for my f…

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## [Router Disconnects(After about an hour) When A Device Not On My Home Network Uses My Plex Media Server](https://forums.plex.tv/t/router-disconnects-after-about-an-hour-when-a-device-not-on-my-home-network-uses-my-plex-media-server/800436)

<div class="topic-metadata">

**Author:** [@sifallout\_gmail\_com](https://forums.plex.tv/u/sifallout_gmail_com)\
**Replies:** 8\
**Last updated:** [July 13, 2022, 10:03pm UTC](https://forums.plex.tv/t/router-disconnects-after-about-an-hour-when-a-device-not-on-my-home-network-uses-my-plex-media-server/800436 "2022-07-13T22:03:51Z")

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Ever since I moved to SoCal, I’ve been having problems with my Plex Media Server. I changed ISPs from Spectrum to Frontier mostly to take advantage of the bandwidth, but I’ve run into the problem that when any device not…

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## [Invite issue](https://forums.plex.tv/t/invite-issue/787383)

<div class="topic-metadata">

**Author:** [@lockrob2000](https://forums.plex.tv/u/lockrob2000)\
**Replies:** 4\
**Last updated:** [July 13, 2022, 7:21pm UTC](https://forums.plex.tv/t/invite-issue/787383 "2022-07-13T19:21:51Z")

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Hello- I just invited my brother to view my Plex server and he is trying to connect using his smart tv using the invite I send. His TV has a Plex app on the main page, which he uses to connect, but each time he does it …

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## [Remote Access Enabled, but isn't](https://forums.plex.tv/t/remote-access-enabled-but-isnt/800621)

<div class="topic-metadata">

**Author:** [@erlend273](https://forums.plex.tv/u/erlend273)\
**Replies:** 2\
**Last updated:** [July 13, 2022, 4:53pm UTC](https://forums.plex.tv/t/remote-access-enabled-but-isnt/800621 "2022-07-13T16:53:46Z")

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Server Version#: 1.27.2.5929 The remote access is green, but the server is shown as offline on devices outside my home network. Isn’t using port forewarding, but got UPnP enabled on my router. Are using 2 routers, not…

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