# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=59

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 60

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## [Managed Account don't see Friends shared library, only Home Admin can see Friends shared library](https://forums.plex.tv/t/managed-account-dont-see-friends-shared-library-only-home-admin-can-see-friends-shared-library/787464)

<div class="topic-metadata">

**Author:** [@Yeoman](https://forums.plex.tv/u/Yeoman)\
**Replies:** 3\
**Last updated:** [April 16, 2022, 11:51am UTC](https://forums.plex.tv/t/managed-account-dont-see-friends-shared-library-only-home-admin-can-see-friends-shared-library/787464 "2022-04-16T11:51:14Z")

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Server Version#: 1.25.9.5721 on linux Player Version#: any (tested on web plex 4.76.1, on xbox, on plex for windows 1.43.3.2951, on plex media player 2.58.0.1076 (on windows PC)). Hello! I have free account. Under “Ho…

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## [Watch together constantly looping/buffering](https://forums.plex.tv/t/watch-together-constantly-looping-buffering/791738)

<div class="topic-metadata">

**Author:** [@Phoenix501](https://forums.plex.tv/u/Phoenix501)\
**Replies:** 2\
**Last updated:** [June 25, 2022, 11:06pm UTC](https://forums.plex.tv/t/watch-together-constantly-looping-buffering/791738 "2022-06-25T23:06:45Z")

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A buddy and I are having watch together sessions in our respective houses. We’re using my Nvidia Shield as server with me on Roku/Shield and him using web app. About 9 times out of 10, the video will start for me but wi…

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## [Access HDD on router with laptop turned off?](https://forums.plex.tv/t/access-hdd-on-router-with-laptop-turned-off/797361)

<div class="topic-metadata">

**Author:** [@alex\_ross64](https://forums.plex.tv/u/alex_ross64)\
**Replies:** 4\
**Last updated:** [July 6, 2022, 9:06am UTC](https://forums.plex.tv/t/access-hdd-on-router-with-laptop-turned-off/797361 "2022-07-06T09:06:10Z")

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Server Version#: 1.27.0.5897-3940636f2-x86 Player Version#: ? Hello, Apologies if this is dealt with elsewhere, I can’t find a direct answer to it but I think I know it already - I just need to be sure! I have an ext…

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## [Remote Access Disconnecting / Cause: GeoIP Filtering Issue](https://forums.plex.tv/t/remote-access-disconnecting-cause-geoip-filtering-issue/779374)

<div class="topic-metadata">

**Author:** [@PsyOpWarlord](https://forums.plex.tv/u/PsyOpWarlord)\
**Replies:** 8\
**Last updated:** [July 6, 2022, 7:51am UTC](https://forums.plex.tv/t/remote-access-disconnecting-cause-geoip-filtering-issue/779374 "2022-07-06T07:51:17Z")

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So recently I had an issue where the remote access would connect and about 30-45 seconds later, it would turn red and say Not available outside your network. I found the problem. I remembered after the Ukraine issue ha…

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## [Remote Access switches off](https://forums.plex.tv/t/remote-access-switches-off/799330)

<div class="topic-metadata">

**Author:** [@oxenford520](https://forums.plex.tv/u/oxenford520)\
**Replies:** 4\
**Last updated:** [July 3, 2022, 8:05am UTC](https://forums.plex.tv/t/remote-access-switches-off/799330 "2022-07-03T08:05:40Z")

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Server Version# 1.27.2.5929: Player Version#: Plex Media Server Logs\_2022-07-02\_11-23-20.zip (4.9 MB) Windows 10x64 Remote access keeps turning off

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## [You Don't Have any Connected Servers](https://forums.plex.tv/t/you-dont-have-any-connected-servers/799212)

<div class="topic-metadata">

**Author:** [@JYoder2017](https://forums.plex.tv/u/JYoder2017)\
**Replies:** 4\
**Last updated:** [July 1, 2022, 7:35pm UTC](https://forums.plex.tv/t/you-dont-have-any-connected-servers/799212 "2022-07-01T19:35:47Z")

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I recently moved my Synology disk station to a new router, so it was assigned a new IP address. When I opened PLEX on from the server app, it gave some type of error related to the server (I think it said the library wa…

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## [Accessing server with TV app](https://forums.plex.tv/t/accessing-server-with-tv-app/795383)

<div class="topic-metadata">

**Author:** [@john\_pe47](https://forums.plex.tv/u/john_pe47)\
**Replies:** 4\
**Last updated:** [June 30, 2022, 6:31am UTC](https://forums.plex.tv/t/accessing-server-with-tv-app/795383 "2022-06-30T06:31:43Z")

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Server Version#:1.45.0.3013-1676042f Player Version#: where’s the info? Hi all, my issue is this - when I try to open the Flex server on my LG TV it won’t open, I get can’t connect to server… it has the correct IP. I…

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## [Direct Play buffering on remote connections](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026)

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**Author:** [@cnsxskillz](https://forums.plex.tv/u/cnsxskillz)\
**Replies:** 2\
**Last updated:** [June 30, 2022, 1:34am UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026 "2022-06-30T01:34:27Z")

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Server Version#:1.47.1.3086-6c3d964f Player Version#: For the past 4-6 months 2 of my who use my server have been having trouble with 4k in general but mostly remuxes. I’ve had ATT fiber 1gbps for few years with no pro…

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## [Remote Access new v. 1.27.1.5916 not working again](https://forums.plex.tv/t/remote-access-new-v-1-27-1-5916-not-working-again/799004)

<div class="topic-metadata">

**Author:** [@elopez17](https://forums.plex.tv/u/elopez17)\
**Replies:** 4\
**Last updated:** [June 29, 2022, 6:41pm UTC](https://forums.plex.tv/t/remote-access-new-v-1-27-1-5916-not-working-again/799004 "2022-06-29T18:41:45Z")

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Server Version#:1.27.1.5916 Player Version#: Windows 11 This version is not allowing to have remote access if you try to connect either way it will do but after a few seconds, it disconnects. :disappointed\_relieved: …

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## [Plex won't remote access to two servers in apple tv](https://forums.plex.tv/t/plex-wont-remote-access-to-two-servers-in-apple-tv/797529)

<div class="topic-metadata">

**Author:** [@Gisuli](https://forums.plex.tv/u/Gisuli)\
**Replies:** 5\
**Last updated:** [June 28, 2022, 8:36pm UTC](https://forums.plex.tv/t/plex-wont-remote-access-to-two-servers-in-apple-tv/797529 "2022-06-28T20:36:35Z")

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Plex version 4.76.1 All are updated yesterday. Both servers are in separate desktops that has windows. We have been able to have two servers visible before (before I had linux min 17 on laptop that worked fine) but whe…

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## [Need ssl certificate reset](https://forums.plex.tv/t/need-ssl-certificate-reset/798879)

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**Author:** [@Spooky3166](https://forums.plex.tv/u/Spooky3166)\
**Replies:** 1\
**Last updated:** [June 28, 2022, 2:17pm UTC](https://forums.plex.tv/t/need-ssl-certificate-reset/798879 "2022-06-28T14:17:37Z")

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I cannot connect to my Plex server securely on my shield tv. I’ve tried just about everything. The posts that I’ve found says that I need my ssl certificate reset.

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## [IPv6 remote access for local lan and auth bypass input parser is broken](https://forums.plex.tv/t/ipv6-remote-access-for-local-lan-and-auth-bypass-input-parser-is-broken/798457)

<div class="topic-metadata">

**Author:** [@ak\_hepcat](https://forums.plex.tv/u/ak_hepcat)\
**Replies:** 5\
**Last updated:** [June 27, 2022, 4:49pm UTC](https://forums.plex.tv/t/ipv6-remote-access-for-local-lan-and-auth-bypass-input-parser-is-broken/798457 "2022-06-27T16:49:09Z")

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Server Version#: plexmediaserver\_1.27.1.5916-6b0e31a64\_amd64.deb Player Version#: \[n/a\] When attempting to add IPv6 addresses to either the “LAN Networks” or “List of IP addresses and networks that are allowed wi…

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## [Docker remote access always indirect](https://forums.plex.tv/t/docker-remote-access-always-indirect/798244)

<div class="topic-metadata">

**Author:** [@Shengis](https://forums.plex.tv/u/Shengis)\
**Replies:** 9\
**Last updated:** [June 27, 2022, 5:40am UTC](https://forums.plex.tv/t/docker-remote-access-always-indirect/798244 "2022-06-27T05:40:18Z")

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Server Version#: 1.27.0.5897 Player Version#: not sure I have installed plex through docker, when I try to use remote access my streams are always indirect but are ok on the same network. I am using a custom router …

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## [Can't Access PMS with BGW210-700](https://forums.plex.tv/t/cant-access-pms-with-bgw210-700/798620)

<div class="topic-metadata">

**Author:** [@jcadogan1](https://forums.plex.tv/u/jcadogan1)\
**Replies:** 2\
**Last updated:** [June 26, 2022, 6:49pm UTC](https://forums.plex.tv/t/cant-access-pms-with-bgw210-700/798620 "2022-06-26T18:49:26Z")

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Player Version#: 4.84.1 Server Version#: DSM 7.0.1-42218 Gateway Firmware: 2.17.5 Hey all! I know that there’s been many similar posts about this, but reading the forums and following the various recommendations has n…

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## [Need SSL certificate reset](https://forums.plex.tv/t/need-ssl-certificate-reset/777681)

<div class="topic-metadata">

**Author:** [@Choral](https://forums.plex.tv/u/Choral)\
**Replies:** 22\
**Last updated:** [June 25, 2022, 2:35am UTC](https://forums.plex.tv/t/need-ssl-certificate-reset/777681 "2022-06-25T02:35:47Z")

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Hello, I can’t connect to my brand new Shield TV Pro. I’ve emptied the caches, reinstalled both Plex and Plex Media Server, disabled IPv6, enabled IPv6, … My Shield is updated to 9.0.1 I can only connect by typing http…

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## [Plex Server wrongly reports remote access unavailable & server crashing](https://forums.plex.tv/t/plex-server-wrongly-reports-remote-access-unavailable-server-crashing/798403)

<div class="topic-metadata">

**Author:** [@IMG\_WGC](https://forums.plex.tv/u/IMG_WGC)\
**Replies:** 2\
**Last updated:** [June 25, 2022, 10:29pm UTC](https://forums.plex.tv/t/plex-server-wrongly-reports-remote-access-unavailable-server-crashing/798403 "2022-06-25T22:29:15Z")

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REQUEST FOR SUPPORT Problem 1: The Plex Service occasionally crashes or aborts. The server shows as offline. Windows O/S shows the Plex App is no longer running. Relaunch the app and the service continues to run…

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## [Remote Access - Black Screen](https://forums.plex.tv/t/remote-access-black-screen/798402)

<div class="topic-metadata">

**Author:** [@comfysofa](https://forums.plex.tv/u/comfysofa)\
**Replies:** 0\
**Last updated:** [June 25, 2022, 11:25am UTC](https://forums.plex.tv/t/remote-access-black-screen/798402 "2022-06-25T11:25:35Z")

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Server Version#:476.1 Player Version#: LG Tv As above - my brother has remote access to my library but a few months back it stopped working for him (hes on an older LG tv \[65" OLED 3D set 2017\] he gets a black screen…

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## [Remote access flicks off once per week on PC](https://forums.plex.tv/t/remote-access-flicks-off-once-per-week-on-pc/798379)

<div class="topic-metadata">

**Author:** [@Phoenix501](https://forums.plex.tv/u/Phoenix501)\
**Replies:** 3\
**Last updated:** [June 25, 2022, 10:34am UTC](https://forums.plex.tv/t/remote-access-flicks-off-once-per-week-on-pc/798379 "2022-06-25T10:34:54Z")

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I’m running a Windows PC server at my place. It’s connected to a bridging router which then connects to a master DHCP router. In my DHCP router I’ve got static IPs set for all devices, UPnP enabled etc. About once per …

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## [Unable to connect to "SHIELD Android TV" securely](https://forums.plex.tv/t/unable-to-connect-to-shield-android-tv-securely/796589)

<div class="topic-metadata">

**Author:** [@mark1281](https://forums.plex.tv/u/mark1281)\
**Replies:** 3\
**Last updated:** [June 25, 2022, 12:14am UTC](https://forums.plex.tv/t/unable-to-connect-to-shield-android-tv-securely/796589 "2022-06-25T00:14:55Z")

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I keep getting the Unable to connect to “SHIELD Android TV” securely. message. I’ve heard having someone reset my server certificate will correct this. Can anyone help with this?

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## [Poor remote streaming performance](https://forums.plex.tv/t/poor-remote-streaming-performance/797317)

<div class="topic-metadata">

**Author:** [@The\_Scissors](https://forums.plex.tv/u/The_Scissors)\
**Replies:** 7\
**Last updated:** [June 22, 2022, 2:08am UTC](https://forums.plex.tv/t/poor-remote-streaming-performance/797317 "2022-06-22T02:08:59Z")

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Server Version#:1.26.2.5797 Player Version#:various devices, web, android, samsung-tv Some of my friends have no issue at all playing 4k content, most however can only do 2mbps (720p low) without having issues with lot…

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## [Rename Authorized Devices](https://forums.plex.tv/t/rename-authorized-devices/797815)

<div class="topic-metadata">

**Author:** [@ColdCashHelix](https://forums.plex.tv/u/ColdCashHelix)\
**Replies:** 3\
**Last updated:** [June 21, 2022, 7:11pm UTC](https://forums.plex.tv/t/rename-authorized-devices/797815 "2022-06-21T19:11:21Z")

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Server Version#: Player Version#: I would love to be able to rename these devices as I find out who they belong to. This would allow me to remove the devices in case a friend logged in at a hotel, or extraneous h…

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## [“User already exists” error when trying to invite previously deleted user](https://forums.plex.tv/t/user-already-exists-error-when-trying-to-invite-previously-deleted-user/797841)

<div class="topic-metadata">

**Author:** [@dmd984](https://forums.plex.tv/u/dmd984)\
**Replies:** 6\
**Last updated:** [June 20, 2022, 7:13pm UTC](https://forums.plex.tv/t/user-already-exists-error-when-trying-to-invite-previously-deleted-user/797841 "2022-06-20T19:13:57Z")

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Hello, so I’m having the same problem as this user had: I deleted a couple accounts that had access to my media server accidentally and now when I try and send them an invite I receive an error that they have already …

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## [Dedicated IP solve remote access/double NAT problem?](https://forums.plex.tv/t/dedicated-ip-solve-remote-access-double-nat-problem/797462)

<div class="topic-metadata">

**Author:** [@nyquil32](https://forums.plex.tv/u/nyquil32)\
**Replies:** 8\
**Last updated:** [June 18, 2022, 10:18pm UTC](https://forums.plex.tv/t/dedicated-ip-solve-remote-access-double-nat-problem/797462 "2022-06-18T22:18:03Z")

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So I have a new ISP that just gives me an access point and not a router, which has resulted in a double NAT issue. I signed up for a dedicated IP from my VPN and now my public IP appears to be static … but remote access…

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## [2 different Plex player versions installed normal?](https://forums.plex.tv/t/2-different-plex-player-versions-installed-normal/797479)

<div class="topic-metadata">

**Author:** [@Acps87](https://forums.plex.tv/u/Acps87)\
**Replies:** 1\
**Last updated:** [June 17, 2022, 9:24pm UTC](https://forums.plex.tv/t/2-different-plex-player-versions-installed-normal/797479 "2022-06-17T21:24:32Z")

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Server Version#: 1.27.1.5891-c29537f86 Player Version#: 4.76.1 and 4.83.2 Can anyone tell me if it is normal for 2 different versions of plex player is normal? Using app.plex.tv which is what i use by default is 4.83…

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## [Why Can't I Share A Playlist With Myself?](https://forums.plex.tv/t/why-cant-i-share-a-playlist-with-myself/797398)

<div class="topic-metadata">

**Author:** [@PlexPassAccount1\_aol\_com](https://forums.plex.tv/u/PlexPassAccount1_aol_com)\
**Replies:** 1\
**Last updated:** [June 17, 2022, 8:15am UTC](https://forums.plex.tv/t/why-cant-i-share-a-playlist-with-myself/797398 "2022-06-17T08:15:13Z")

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All I want to do is transfer playlists from the top server to the bottom server so they’re on THAT network too. Sharing via email doesn’t work, all I get is an “error invalid” message.

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## [Remote access slew of bugs](https://forums.plex.tv/t/remote-access-slew-of-bugs/797078)

<div class="topic-metadata">

**Author:** [@rvatalaro](https://forums.plex.tv/u/rvatalaro)\
**Replies:** 1\
**Last updated:** [June 14, 2022, 11:20pm UTC](https://forums.plex.tv/t/remote-access-slew-of-bugs/797078 "2022-06-14T23:20:31Z")

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Server Version#:NA Player Version#:NA I NA’s all above because I’m too disgusted to find out. I am on the latest server, hoping it would fix what I perceived as server problems. But no – problems persist. The client…

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## [Configuring Remote Access with a Netgear XR1000](https://forums.plex.tv/t/configuring-remote-access-with-a-netgear-xr1000/796864)

<div class="topic-metadata">

**Author:** [@PakledFL](https://forums.plex.tv/u/PakledFL)\
**Replies:** 3\
**Last updated:** [June 13, 2022, 8:50pm UTC](https://forums.plex.tv/t/configuring-remote-access-with-a-netgear-xr1000/796864 "2022-06-13T20:50:56Z")

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I’m at a loss. I can’t get the remote access to connect properly. I have configured port forwarding on my Netgear router to use 32400 for both External Start/End Ports and Internal Start/End Ports. with a service type of…

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## [Setting up PMS to run on two network interfaces on one machine](https://forums.plex.tv/t/setting-up-pms-to-run-on-two-network-interfaces-on-one-machine/795265)

<div class="topic-metadata">

**Author:** [@punisher55](https://forums.plex.tv/u/punisher55)\
**Replies:** 0\
**Last updated:** [June 1, 2022, 7:28pm UTC](https://forums.plex.tv/t/setting-up-pms-to-run-on-two-network-interfaces-on-one-machine/795265 "2022-06-01T19:28:46Z")

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I have a PMS installed and running via dockstarter on an rpi4. I’ve given up waiting on a solution to circumvent Starlink CG-NAT. I have a second DSL ISP that has been relegated to VOIP only and it would be perfect for…

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## [PLEX/TIDAL to SONOS connection not worth the investment](https://forums.plex.tv/t/plex-tidal-to-sonos-connection-not-worth-the-investment/796155)

<div class="topic-metadata">

**Author:** [@Kim\_John](https://forums.plex.tv/u/Kim_John)\
**Replies:** 1\
**Last updated:** [June 9, 2022, 12:02am UTC](https://forums.plex.tv/t/plex-tidal-to-sonos-connection-not-worth-the-investment/796155 "2022-06-09T00:02:35Z")

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I am trying to get PLEX/TIDAL to work seamlessly with SONOS. I like the potential of PLEX/TIDAL and have purchased a yearly PLEX pass with TIDAL premium, but my audio operating system is SONOS and I also run a Google Me…

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## [Why Does Plex.tv DNS entry Change so Much?](https://forums.plex.tv/t/why-does-plex-tv-dns-entry-change-so-much/795987)

<div class="topic-metadata">

**Author:** [@adrianvisnosky\_gmail.com](https://forums.plex.tv/u/adrianvisnosky_gmail.com)\
**Replies:** 8\
**Last updated:** [June 6, 2022, 10:06pm UTC](https://forums.plex.tv/t/why-does-plex-tv-dns-entry-change-so-much/795987 "2022-06-06T22:06:19Z")

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Server Version#:4.82.1 Player Version#: I use a VPN and to make remote connections to work I have to create a static route inside of DSM. I go onto the dsnwatch site and find out which IPs are associated with Plex.tv…

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