# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=61

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 62

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## [Reverse Proxy/FQDN vs Plex built-in remote access](https://forums.plex.tv/t/reverse-proxy-fqdn-vs-plex-built-in-remote-access/792059)

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**Author:** [@TawnyTim](https://forums.plex.tv/u/TawnyTim)\
**Replies:** 2\
**Last updated:** [May 9, 2022, 11:45pm UTC](https://forums.plex.tv/t/reverse-proxy-fqdn-vs-plex-built-in-remote-access/792059 "2022-05-09T23:45:46Z")

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Server Version#: 1.26.0.5715 Player Version#: N/A I’d like to learn more about PLEX’s built-in remote access. Right now, I access my PLEX server remotely using a FQDN and reverse proxy, just as I do with all of my oth…

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## [Remote access not working](https://forums.plex.tv/t/remote-access-not-working/791694)

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**Author:** [@Rickcecconi](https://forums.plex.tv/u/Rickcecconi)\
**Replies:** 1\
**Last updated:** [May 6, 2022, 7:24am UTC](https://forums.plex.tv/t/remote-access-not-working/791694 "2022-05-06T07:24:09Z")

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Having issues with my Remote Access string connected and its not working remotely . Running my Plex server on a WD MyCloud Mirror 2nd Gen. When I’m in my home testing to see if my server is working remotely with my iP…

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## [Trying to fix a specific Remote Access/Double NAT situation](https://forums.plex.tv/t/trying-to-fix-a-specific-remote-access-double-nat-situation/791490)

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**Author:** [@nyquil32](https://forums.plex.tv/u/nyquil32)\
**Replies:** 10\
**Last updated:** [May 5, 2022, 3:30pm UTC](https://forums.plex.tv/t/trying-to-fix-a-specific-remote-access-double-nat-situation/791490 "2022-05-05T15:30:09Z")

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Server Version#: 1.26.0.5715 Player Version#: N/A I run my PMS on a 2012 Mac Mini 2.3GHz i7 with 16 GB RAM and a 256 GB SSD. My apartment building has a new ISP (I currently have Spectrum) and the hardware they provid…

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## [Double-NAT issue going from access point to router to bridged Optimum Ubee modem/router combo](https://forums.plex.tv/t/double-nat-issue-going-from-access-point-to-router-to-bridged-optimum-ubee-modem-router-combo/790595)

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**Author:** [@withalligators](https://forums.plex.tv/u/withalligators)\
**Replies:** 2\
**Last updated:** [May 1, 2022, 10:12pm UTC](https://forums.plex.tv/t/double-nat-issue-going-from-access-point-to-router-to-bridged-optimum-ubee-modem-router-combo/790595 "2022-05-01T22:12:35Z")

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Server Version#: 1.26.0.5715 Player Version#: NA Hey folks, I’m entirely new to Plex, and terrible at networking stuff. I’m trying to set up PMS to be able to stream my own content to myself when I’m out of the countr…

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## [Watch together 4g lte is not working](https://forums.plex.tv/t/watch-together-4g-lte-is-not-working/791037)

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**Author:** [@magecliff](https://forums.plex.tv/u/magecliff)\
**Replies:** 0\
**Last updated:** [May 1, 2022, 2:11pm UTC](https://forums.plex.tv/t/watch-together-4g-lte-is-not-working/791037 "2022-05-01T14:11:39Z")

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Server Version#: latest Player Version#: latest Hello guys, im facing issue with watch together feature. Im using latest version of plex media server and player on all devices. Watch together is working inside my l…

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## [Remote access problems](https://forums.plex.tv/t/remote-access-problems/775351)

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**Author:** [@meckems](https://forums.plex.tv/u/meckems)\
**Replies:** 14\
**Last updated:** [April 28, 2022, 3:24pm UTC](https://forums.plex.tv/t/remote-access-problems/775351 "2022-04-28T15:24:57Z")

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Server Version#: 1.25.5.5492 This is a new issue that started and everything was working fine until yesterday afternoon. I am now seeing “Not available outside of your network" and it is connecting via relay or unavail…

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## [Remote Access dropping or Streaming/buffering issues with Plex on Firestick](https://forums.plex.tv/t/remote-access-dropping-or-streaming-buffering-issues-with-plex-on-firestick/790786)

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**Author:** [@canadianomega](https://forums.plex.tv/u/canadianomega)\
**Replies:** 5\
**Last updated:** [May 1, 2022, 2:42pm UTC](https://forums.plex.tv/t/remote-access-dropping-or-streaming-buffering-issues-with-plex-on-firestick/790786 "2022-05-01T14:42:57Z")

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Server Version#: 1.26.0.5715 Player Version#: 8.31.2.31564 I’m not sure what area of the forum this should be posted into and I’m not sure how to even describe the issue I’m having using Plex on my Firestick. I’ve bee…

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## [4K Direct play always buffering](https://forums.plex.tv/t/4k-direct-play-always-buffering/790878)

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**Author:** [@alec\_hs](https://forums.plex.tv/u/alec_hs)\
**Replies:** 3\
**Last updated:** [May 1, 2022, 3:44am UTC](https://forums.plex.tv/t/4k-direct-play-always-buffering/790878 "2022-05-01T03:44:02Z")

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Server Version#: Version 1.26.0.5715 (Windows Server 2022) Player Version#: Version 1.44.0.2981-e2d72ac2 (Plex for Windows 11) Player Version#: Latest LG WebOS Version I have an issue where I cannot reliably direct pl…

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## [Friends using plex cant link account](https://forums.plex.tv/t/friends-using-plex-cant-link-account/790640)

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**Author:** [@stuartbrear](https://forums.plex.tv/u/stuartbrear)\
**Replies:** 2\
**Last updated:** [April 29, 2022, 6:10am UTC](https://forums.plex.tv/t/friends-using-plex-cant-link-account/790640 "2022-04-29T06:10:10Z")

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Server Version#: Player Version#: I have friends/family that use my plex account to watch content when they log in on there device or tv it asks to link to there server as they dont have one how do you get past this …

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## [Where are my "Friends'" Email addresses?](https://forums.plex.tv/t/where-are-my-friends-email-addresses/790529)

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**Author:** [@pcgumshoe](https://forums.plex.tv/u/pcgumshoe)\
**Replies:** 2\
**Last updated:** [April 28, 2022, 10:03pm UTC](https://forums.plex.tv/t/where-are-my-friends-email-addresses/790529 "2022-04-28T22:03:43Z")

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Hello, I’m sending out an email to all my users, but I don’t remember all their email addresses. Is there a way I can locate it somewhere in the Plex app? When I go to “HOME & LIBRARY ACCESS” I can see my friends and …

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## [Plex Server won't connect after installing network access points](https://forums.plex.tv/t/plex-server-wont-connect-after-installing-network-access-points/790349)

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**Author:** [@ottomatik15](https://forums.plex.tv/u/ottomatik15)\
**Replies:** 8\
**Last updated:** [April 28, 2022, 8:05am UTC](https://forums.plex.tv/t/plex-server-wont-connect-after-installing-network-access-points/790349 "2022-04-28T08:05:19Z")

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I have a Netgear RAX70 that didn’t quite cover my whole house. I bought a couple of Netgear EAX20 Extenders to increase the range. I have a Synology DS1019+ that I’ve been using to host my Plex Server. Everything was abs…

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## [Unable to play video remotely - s1003 (Network); the player cannot recover](https://forums.plex.tv/t/unable-to-play-video-remotely-s1003-network-the-player-cannot-recover/790283)

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**Author:** [@Amishman](https://forums.plex.tv/u/Amishman)\
**Replies:** 1\
**Last updated:** [April 27, 2022, 12:58am UTC](https://forums.plex.tv/t/unable-to-play-video-remotely-s1003-network-the-player-cannot-recover/790283 "2022-04-27T00:58:25Z")

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Server Version#: 4.79.4 Player Version#: I can play all of my videos on my local network just fine. I also used to be able to play the videos remotely through the Plex android app and app.plex.tv (Web). I’m not exact…

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## [New device notifications - how to understand them](https://forums.plex.tv/t/new-device-notifications-how-to-understand-them/790103)

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**Author:** [@tatere](https://forums.plex.tv/u/tatere)\
**Replies:** 2\
**Last updated:** [April 26, 2022, 11:36pm UTC](https://forums.plex.tv/t/new-device-notifications-how-to-understand-them/790103 "2022-04-26T23:36:02Z")

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Server Version#: 1.25.9.5673 Player Version#: n/a I have been getting a bunch of notifications on, for instance, my Android phones that have the Plex app installed, that look like this: New Device \[my username\] used …

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## [Failed to update server shares](https://forums.plex.tv/t/failed-to-update-server-shares/790113)

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**Author:** [@dny238](https://forums.plex.tv/u/dny238)\
**Replies:** 10\
**Last updated:** [April 26, 2022, 6:57pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/790113 "2022-04-26T18:57:17Z")

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Server Version#: Version 1.26.0.5715 Player Version#: Version 4.79.4 My web client shows I have 53 friends, but it’s not letting me add more unless I delete someone like I hit a limit. Can you check? I’ve had to rebui…

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## [Enable or disable "auto adjust quality" in Plex clients](https://forums.plex.tv/t/enable-or-disable-auto-adjust-quality-in-plex-clients/774060)

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**Author:** [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\
**Replies:** 13\
**Last updated:** [April 26, 2022, 9:24am UTC](https://forums.plex.tv/t/enable-or-disable-auto-adjust-quality-in-plex-clients/774060 "2022-04-26T09:24:52Z")

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How is this client feature working nowadays? I know it’s super buggy in the past but are the bugs on this fixed already? @MovieFan.Plex do you recommend enabling this feature now or not yet? I know you told me before th…

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## [Plex Remote Certificate errors](https://forums.plex.tv/t/plex-remote-certificate-errors/790092)

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**Author:** [@VeMeth](https://forums.plex.tv/u/VeMeth)\
**Replies:** 3\
**Last updated:** [April 25, 2022, 11:34pm UTC](https://forums.plex.tv/t/plex-remote-certificate-errors/790092 "2022-04-25T23:34:00Z")

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Server Version#: 1.26.0.5715 Player Version#: 4.76.1 I’ve got Plex including remote access running for years, with properly setup port forwarding on my router. Since a few weeks the remote access seems not to be workin…

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## [Setting up remote access](https://forums.plex.tv/t/setting-up-remote-access/787821)

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**Author:** [@Conzaaa](https://forums.plex.tv/u/Conzaaa)\
**Replies:** 86\
**Last updated:** [April 24, 2022, 1:56pm UTC](https://forums.plex.tv/t/setting-up-remote-access/787821 "2022-04-24T13:56:03Z")

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Thanks. I am struggling. Router is picking up UPnP automatically: When using canyouseeme.org - no dice :frowning:

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## [Firestick remote access to my plex server](https://forums.plex.tv/t/firestick-remote-access-to-my-plex-server/789632)

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**Author:** [@simard57](https://forums.plex.tv/u/simard57)\
**Replies:** 2\
**Last updated:** [April 23, 2022, 1:34pm UTC](https://forums.plex.tv/t/firestick-remote-access-to-my-plex-server/789632 "2022-04-23T13:34:26Z")

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I invited a friend to access my Plex server and he said that he was unable to access a few of my movies (Resident Evil series - they are MP4 files) using the Firestick. He can play other movies and he can play the Reside…

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## [Acces to plex lost after disconnecting for account](https://forums.plex.tv/t/acces-to-plex-lost-after-disconnecting-for-account/789422)

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**Author:** [@zicdeha](https://forums.plex.tv/u/zicdeha)\
**Replies:** 4\
**Last updated:** [April 21, 2022, 6:44pm UTC](https://forums.plex.tv/t/acces-to-plex-lost-after-disconnecting-for-account/789422 "2022-04-21T18:44:22Z")

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Server Version#: 1.26.0.5715-8cf78dab3 Player Version#: Hello, Today after buffering issue, I’ve disconnected my server from my account, and since it’s impossible to have my server back to me. I’ve logged out and in …

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## [Route Plex through internet instead of site-to-site OpenVPN](https://forums.plex.tv/t/route-plex-through-internet-instead-of-site-to-site-openvpn/789207)

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**Author:** [@plexchalk](https://forums.plex.tv/u/plexchalk)\
**Replies:** 0\
**Last updated:** [April 20, 2022, 1:25pm UTC](https://forums.plex.tv/t/route-plex-through-internet-instead-of-site-to-site-openvpn/789207 "2022-04-20T13:25:21Z")

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Hello, I have my two homes connected through a site to site OpenVPN tunnel with pfSense at both locations. The peering is bad between the two locations, so the bandwidth is low and I can’t watch stuff without buffering. …

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## [Bandwidth limit with Plex](https://forums.plex.tv/t/bandwidth-limit-with-plex/772839)

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**Author:** [@Arainty](https://forums.plex.tv/u/Arainty)\
**Replies:** 33\
**Last updated:** [April 18, 2022, 3:50pm UTC](https://forums.plex.tv/t/bandwidth-limit-with-plex/772839 "2022-04-18T15:50:27Z")

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Server Version#: 1.25.3.5409 Player Version#: 4.73.3 I have some bandwidth issues outside my LAN. In WiFi, I have no problem, I can play any content I want, 4K, Dolby Vision etc. But my friends outside my home have …

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## [Home & Library Access: Users Names has changed?](https://forums.plex.tv/t/home-library-access-users-names-has-changed/787665)

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**Author:** [@b-it](https://forums.plex.tv/u/b-it)\
**Replies:** 5\
**Last updated:** [April 16, 2022, 2:21am UTC](https://forums.plex.tv/t/home-library-access-users-names-has-changed/787665 "2022-04-16T02:21:01Z")

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Server Version#: 1.25.9.5721 Hi i have just seen my Users names has chaged in the Home & Library Access site, to the start letters and som number digets after, for what is was before? And is there a way to change the u…

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## [Will remote access work with German ISP M-Net?](https://forums.plex.tv/t/will-remote-access-work-with-german-isp-m-net/788452)

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**Author:** [@river\_rage](https://forums.plex.tv/u/river_rage)\
**Replies:** 1\
**Last updated:** [April 15, 2022, 9:15pm UTC](https://forums.plex.tv/t/will-remote-access-work-with-german-isp-m-net/788452 "2022-04-15T21:15:04Z")

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Hi, I am thinking of switching ISP to a local provider, M-Net, as my upload speed is too low with my current provider. However, before I do, I would really like to get some feedback from anyone with this ISP who has exp…

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## [Access my Server from Work through firewall using Plex Web](https://forums.plex.tv/t/access-my-server-from-work-through-firewall-using-plex-web/788346)

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**Author:** [@danielg1976](https://forums.plex.tv/u/danielg1976)\
**Replies:** 3\
**Last updated:** [April 15, 2022, 12:41pm UTC](https://forums.plex.tv/t/access-my-server-from-work-through-firewall-using-plex-web/788346 "2022-04-15T12:41:31Z")

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Server Version#: 1.25.7.5604 Player Version#: Plex Web (app.plex.tv) I’ve done a little searching on the forums but can’t find a good answer on the options for what I would imagine is a common problem. I get the error…

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## [For the love of god!](https://forums.plex.tv/t/for-the-love-of-god/787871)

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**Author:** [@manickbarry1](https://forums.plex.tv/u/manickbarry1)\
**Replies:** 18\
**Last updated:** [April 15, 2022, 11:26am UTC](https://forums.plex.tv/t/for-the-love-of-god/787871 "2022-04-15T11:26:24Z")

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Can someone help I have just changed to full fibre and have 900Mbps upload speed available and noticed that the relay option limits the bandwidth. I have tried turning this off but it make external access fail. I have t…

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## [Windows 10 Plex remote access](https://forums.plex.tv/t/windows-10-plex-remote-access/788133)

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**Author:** [@simard57](https://forums.plex.tv/u/simard57)\
**Replies:** 1\
**Last updated:** [April 13, 2022, 7:09pm UTC](https://forums.plex.tv/t/windows-10-plex-remote-access/788133 "2022-04-13T19:09:14Z")

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Server Version#: 1.43.3.2951-1d73e3f3 I have been using Plex on an Arm based Synology for many years now and it is configured for remote access. I have a Let’s Encrypt Certificate on Synology. I ran into some issues wit…

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## [Quality are converted, allthough settings are for direct stream](https://forums.plex.tv/t/quality-are-converted-allthough-settings-are-for-direct-stream/787899)

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**Author:** [@Exstaz](https://forums.plex.tv/u/Exstaz)\
**Replies:** 3\
**Last updated:** [April 12, 2022, 4:06pm UTC](https://forums.plex.tv/t/quality-are-converted-allthough-settings-are-for-direct-stream/787899 "2022-04-12T16:06:28Z")

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My server are converting a movie i am watching remotley, why? I have not set anything to be converted. I have a 500mbit connection to my nas, so i should have no issues with Upload speeds. So why are my ios plex player r…

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## [Why do I get the “This server is not powerful enough to convert video” message?](https://forums.plex.tv/t/why-do-i-get-the-this-server-is-not-powerful-enough-to-convert-video-message/787656)

<div class="topic-metadata">

**Author:** [@Exstaz](https://forums.plex.tv/u/Exstaz)\
**Replies:** 3\
**Last updated:** [April 12, 2022, 4:03pm UTC](https://forums.plex.tv/t/why-do-i-get-the-this-server-is-not-powerful-enough-to-convert-video-message/787656 "2022-04-12T16:03:55Z")

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I was watching a movie on my cell phone, closed plex. Then 10 minutes later i wanted to pick the movie back up but get the error message now that my server cannot convert the movie? Why i have not changed anything and i …

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## [Plex quality very low outside wifi](https://forums.plex.tv/t/plex-quality-very-low-outside-wifi/787086)

<div class="topic-metadata">

**Author:** [@Paxxon](https://forums.plex.tv/u/Paxxon)\
**Replies:** 7\
**Last updated:** [April 9, 2022, 9:13am UTC](https://forums.plex.tv/t/plex-quality-very-low-outside-wifi/787086 "2022-04-09T09:13:06Z")

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Hi Forum. Hope some here can help me with this issue, When i run movie on my home wifi it has very good quality, But when i stream from outside my home on another wifi it is very bad quality. When i start the movie it w…

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## [I can't connect My Rouku Player to My computer running Plex Media server](https://forums.plex.tv/t/i-cant-connect-my-rouku-player-to-my-computer-running-plex-media-server/786910)

<div class="topic-metadata">

**Author:** [@scr021](https://forums.plex.tv/u/scr021)\
**Replies:** 3\
**Last updated:** [April 8, 2022, 6:01am UTC](https://forums.plex.tv/t/i-cant-connect-my-rouku-player-to-my-computer-running-plex-media-server/786910 "2022-04-08T06:01:19Z")

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Server Version#: 1.25.9.5721 Player Version#: Roku

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