# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=63 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 64 --- ## [Option to manually specify the announced IP address for the server?](https://forums.plex.tv/t/option-to-manually-specify-the-announced-ip-address-for-the-server/760817)
**Author:** [@Aaron-You](https://forums.plex.tv/u/Aaron-You)\ **Replies:** 12\ **Last updated:** [March 2, 2022, 6:57am UTC](https://forums.plex.tv/t/option-to-manually-specify-the-announced-ip-address-for-the-server/760817 "2022-03-02T06:57:18Z")
Server Version#: 1.24.5.5173 Player Version#: N/A My situation requires some lengthy explanation. In Short, My network environment disallows me to connect to plex.tv directly(duck censorship btw), My Plex server talks… --- ## [These issues must be connected](https://forums.plex.tv/t/these-issues-must-be-connected/778897)
**Author:** [@Mark-Plex](https://forums.plex.tv/u/Mark-Plex)\ **Replies:** 1\ **Last updated:** [March 1, 2022, 8:23pm UTC](https://forums.plex.tv/t/these-issues-must-be-connected/778897 "2022-03-01T20:23:41Z")
Server Version#: 1.24.1.4931-7000 Player Version#: Hi gang, having a bunch of problems that have to be related. Synology 1520+ with PMS running on it, also hosting 15TB worth of media Synology 415+ attached as a ma… --- ## [Plex shows no issues but can't connect outside the LAN](https://forums.plex.tv/t/plex-shows-no-issues-but-cant-connect-outside-the-lan/778729)
**Author:** [@OxymoRonald](https://forums.plex.tv/u/OxymoRonald)\ **Replies:** 0\ **Last updated:** [February 28, 2022, 4:59pm UTC](https://forums.plex.tv/t/plex-shows-no-issues-but-cant-connect-outside-the-lan/778729 "2022-02-28T16:59:41Z")
Server Version#: 1.25.6.5577 Player Version#: IOS and Android apps. (Haven’t been able to test the windows app since nobody i know uses it) So this issue started today after updating (or maybe before updating? idk.) T… --- ## [Remote access issues](https://forums.plex.tv/t/remote-access-issues/778205)
**Author:** [@SGW81](https://forums.plex.tv/u/SGW81)\ **Replies:** 2\ **Last updated:** [February 25, 2022, 6:28pm UTC](https://forums.plex.tv/t/remote-access-issues/778205 "2022-02-25T18:28:38Z")
Server Version#: Player Version#: Hi First time posting here but been using Plex for years, the issue I have when at work using Plex on phone the file is 1080p but it’s playing at 480p but I’m running 180mb interne… --- ## [Can’t enable remote access](https://forums.plex.tv/t/can-t-enable-remote-access/777466)
**Author:** [@Madame\_Louise](https://forums.plex.tv/u/Madame_Louise)\ **Replies:** 3\ **Last updated:** [February 24, 2022, 10:31am UTC](https://forums.plex.tv/t/can-t-enable-remote-access/777466 "2022-02-24T10:31:03Z")
Server Version#:Latest (ubuntu) Player Version#:Latest Hi, I have Plex Media Server on Ubuntu 20.04, my internet company is Free, and I can’t enable remote access because of the internet port. UPnP is enabled on my box… --- ## [Remote access works on browser but not in Plex client for Windows](https://forums.plex.tv/t/remote-access-works-on-browser-but-not-in-plex-client-for-windows/777732)
**Author:** [@guardinner](https://forums.plex.tv/u/guardinner)\ **Replies:** 0\ **Last updated:** [February 22, 2022, 4:16pm UTC](https://forums.plex.tv/t/remote-access-works-on-browser-but-not-in-plex-client-for-windows/777732 "2022-02-22T16:16:59Z")
Server Version#: 1.25.5.5492 Player Version#: 1.40.1.2823-6f60f3a7 I have given my brother access to my library on my WD EX2 NAS. The Plex server says remote access is granted but when he uses the Plex client on his PC… --- ## [How can I remotely enable "remote access" option?](https://forums.plex.tv/t/how-can-i-remotely-enable-remote-access-option/777330)
**Author:** [@sro\_aral\_gmail\_com](https://forums.plex.tv/u/sro_aral_gmail_com)\ **Replies:** 4\ **Last updated:** [February 21, 2022, 9:28pm UTC](https://forums.plex.tv/t/how-can-i-remotely-enable-remote-access-option/777330 "2022-02-21T21:28:41Z")
Server Version#: 1.25.5.5492 Hello, how can I remotely enable the “remote access” option? By mistake I removed the “manual port” configuration, after that, I lost the “remote access” option. Right now I’m in another co… --- ## [Remote Access (through direct port forwarding) vs. Custom Server Access URL's (through a reverse proxy)](https://forums.plex.tv/t/remote-access-through-direct-port-forwarding-vs-custom-server-access-urls-through-a-reverse-proxy/777373)
**Author:** [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\ **Replies:** 3\ **Last updated:** [February 20, 2022, 2:30pm UTC](https://forums.plex.tv/t/remote-access-through-direct-port-forwarding-vs-custom-server-access-urls-through-a-reverse-proxy/777373 "2022-02-20T14:30:20Z")
I can use both remote access and custom server access URL’s without any issues. When I use remote access, I have the custom server access URL’s field blank. When I have a custom server access URL, I disable remote access… --- ## [Definitive IPv6 Guide?](https://forums.plex.tv/t/definitive-ipv6-guide/777167)
**Author:** [@doogienz](https://forums.plex.tv/u/doogienz)\ **Replies:** 13\ **Last updated:** [February 20, 2022, 5:29am UTC](https://forums.plex.tv/t/definitive-ipv6-guide/777167 "2022-02-20T05:29:56Z")
Server Version#: 1.25.6.5545 Player Version#: 4.69.1 So I have a server which is in a Datacenter - so there’s no NAT, NAT64 etc, it’s got both IPv4 and IPv6 as public IP’s. No matter what combination I try of custom s… --- ## [Remote access from Synology](https://forums.plex.tv/t/remote-access-from-synology/777011)
**Author:** [@brob821986\_gmail\_com](https://forums.plex.tv/u/brob821986_gmail_com)\ **Replies:** 36\ **Last updated:** [February 19, 2022, 4:33am UTC](https://forums.plex.tv/t/remote-access-from-synology/777011 "2022-02-19T04:33:59Z")
Server Version#: 1.25.5.5492-7000 Player Version#: Hi, need a bit of help setting up my PMS on Synology for remote access. I’vekept the port as 32400, and have forwarded it in my router (Asus RT-AC68U), and as you ca… --- ## [Sonos playback from remote Plex server fails](https://forums.plex.tv/t/sonos-playback-from-remote-plex-server-fails/738181)
**Author:** [@pwt](https://forums.plex.tv/u/pwt)\ **Replies:** 6\ **Last updated:** [February 18, 2022, 11:10am UTC](https://forums.plex.tv/t/sonos-playback-from-remote-plex-server-fails/738181 "2022-02-18T11:10:23Z")
Server Version#: 1.24.0.4930 Player Version#: N/A Sonos Version: 11.2.10 (Sonos S1) Playback from a remote Plex server via the Sonos apps always fails, for all audio files, with error message “the connection to Plex w… --- ## [How to enable remote access / port forwarding](https://forums.plex.tv/t/how-to-enable-remote-access-port-forwarding/776753)
**Author:** [@anubarak16](https://forums.plex.tv/u/anubarak16)\ **Replies:** 8\ **Last updated:** [February 17, 2022, 10:52am UTC](https://forums.plex.tv/t/how-to-enable-remote-access-port-forwarding/776753 "2022-02-17T10:52:04Z")
Server Version: 4.69.1 I’m very new to Plex as a Server and I’m trying to get around. Please forgive me if this question was already asked 1000 times but I tried to setup remote access since days and I wasn’t able to ma… --- ## [Am I black listed?](https://forums.plex.tv/t/am-i-black-listed/776850)
**Author:** [@pixelmedia](https://forums.plex.tv/u/pixelmedia)\ **Replies:** 0\ **Last updated:** [February 17, 2022, 6:06am UTC](https://forums.plex.tv/t/am-i-black-listed/776850 "2022-02-17T06:06:03Z")
I currently have Tmobile Home Internet which by now I have figured out they suffer from any sort of modem modifications, port forwarding, bridging, etc. Therefore, I am unfortunately under a Double-Nat. I could still con… --- ## [Get collection metadata by URL as XML?](https://forums.plex.tv/t/get-collection-metadata-by-url-as-xml/776540)
**Author:** [@manfred](https://forums.plex.tv/u/manfred)\ **Replies:** 5\ **Last updated:** [February 16, 2022, 9:17am UTC](https://forums.plex.tv/t/get-collection-metadata-by-url-as-xml/776540 "2022-02-16T09:17:45Z")
Hi, I’m using Plex Exporter in an enhanced version (by myself) to offer my Plex Server metadata to my kids (living apart from myself). By retrieving XML files from the Plex Server, the data is prepared and displayed and … --- ## [Low quality on remote access](https://forums.plex.tv/t/low-quality-on-remote-access/776661)
**Author:** [@chrisreeve.bautista\_gmail.com](https://forums.plex.tv/u/chrisreeve.bautista_gmail.com)\ **Replies:** 4\ **Last updated:** [February 16, 2022, 6:44am UTC](https://forums.plex.tv/t/low-quality-on-remote-access/776661 "2022-02-16T06:44:09Z")
Server Version#: latest Player Version#: latest I have turned my internet steaming to maximum but it still outputting to the lowest quality on all my devices 480x270@0.7mbps. Transcode reason: not enough bandwidth fo… --- ## [Remote Access w/ Nord VPN](https://forums.plex.tv/t/remote-access-w-nord-vpn/776474)
**Author:** [@MattIngham13](https://forums.plex.tv/u/MattIngham13)\ **Replies:** 2\ **Last updated:** [February 16, 2022, 12:27am UTC](https://forums.plex.tv/t/remote-access-w-nord-vpn/776474 "2022-02-16T00:27:30Z")
Hello! I am having issues with my remote access connection to my plex server. The media server connects sometimes, but only for a few minutes before it shuts down again. I just installed Nord VPN, so I am guessing that … --- ## [Remote access incredibly temperamental](https://forums.plex.tv/t/remote-access-incredibly-temperamental/776498)
**Author:** [@stewartps](https://forums.plex.tv/u/stewartps)\ **Replies:** 3\ **Last updated:** [February 15, 2022, 10:12pm UTC](https://forums.plex.tv/t/remote-access-incredibly-temperamental/776498 "2022-02-15T22:12:35Z")
Server Version#: 1.25.5.5492 Player Version#: N/A I have a Plex installation on my Ubuntu system - Plex loads fine on boot, It’s reading files and doing everything well apart from the remote connection doesn’t seem t… --- ## [List of IP addresses used by Plex for remote access](https://forums.plex.tv/t/list-of-ip-addresses-used-by-plex-for-remote-access/776574)
**Author:** [@joshcan](https://forums.plex.tv/u/joshcan)\ **Replies:** 7\ **Last updated:** [February 15, 2022, 7:33pm UTC](https://forums.plex.tv/t/list-of-ip-addresses-used-by-plex-for-remote-access/776574 "2022-02-15T19:33:08Z")
Server Version#: 1.25.5.5492 Is there a list of IP addresses that Plex uses to manage connections between app.plex.tv and my local server? I see connections coming in from 54.170.120.91 and 45.51.207.89 regularly, and … --- ## [Cannot connect to LG webOS app remotely](https://forums.plex.tv/t/cannot-connect-to-lg-webos-app-remotely/776486)
**Author:** [@chrisreeve.bautista\_gmail.com](https://forums.plex.tv/u/chrisreeve.bautista_gmail.com)\ **Replies:** 5\ **Last updated:** [February 15, 2022, 3:42pm UTC](https://forums.plex.tv/t/cannot-connect-to-lg-webos-app-remotely/776486 "2022-02-15T15:42:39Z")
Server Version#: 1.18.4.2171 Player Version#:5.31.1 Hello, I’m trying to login remotely on my Plex server but cannot log in. I already set insecure connections to Always. My TV is LG C9. --- ## [Poor picture quality when watching remotely using smart tv or ipad](https://forums.plex.tv/t/poor-picture-quality-when-watching-remotely-using-smart-tv-or-ipad/776356)
**Author:** [@acheng](https://forums.plex.tv/u/acheng)\ **Replies:** 3\ **Last updated:** [February 14, 2022, 9:17pm UTC](https://forums.plex.tv/t/poor-picture-quality-when-watching-remotely-using-smart-tv-or-ipad/776356 "2022-02-14T21:17:33Z")
Server Version#: 1.25.5.5492 Player Version#: 4.74.2 I have Plex running on my Synology NAS. When trying to watch content remotely, the sound is fine but the picture quality is very bad (blocky/pixelated). I believe it… --- ## [Disable web app](https://forums.plex.tv/t/disable-web-app/776191)
**Author:** [@weastur](https://forums.plex.tv/u/weastur)\ **Replies:** 3\ **Last updated:** [February 13, 2022, 3:58pm UTC](https://forums.plex.tv/t/disable-web-app/776191 "2022-02-13T15:58:33Z")
I’m wondering whether there is a way to entirely disable Web App on a self-hosted plex media server (Debian 11). The reason is that this server is deployed on public IP address so that anyone can reach it over the inter… --- ## [Sharing Live TV and DVR with Plex "Friends"](https://forums.plex.tv/t/sharing-live-tv-and-dvr-with-plex-friends/776087)
**Author:** [@gskeller42](https://forums.plex.tv/u/gskeller42)\ **Replies:** 1\ **Last updated:** [February 12, 2022, 10:02pm UTC](https://forums.plex.tv/t/sharing-live-tv-and-dvr-with-plex-friends/776087 "2022-02-12T22:02:06Z")
Server Version#: 4.69.1 Player Version#: 1.40.1.2823-6f60f3a7 I have a couple of Plex “Friends” that have access to my Plex server. While these Plex “Friends” have access to the movies and DVR recordings, they do not … --- ## [Remote Server On Samsung Smart Tv Doesn't work](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062)
**Author:** [@kweidenmann40\_gmail\_com](https://forums.plex.tv/u/kweidenmann40_gmail_com)\ **Replies:** 1\ **Last updated:** [February 12, 2022, 9:41pm UTC](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062 "2022-02-12T21:41:55Z")
Server Version Version 4.69.1: Good day, Remote Server on my tv on another network does not work. I Have tried all possible solution in your articles please assist. --- ## [Unable to access Plex Media Server with HTTPS or connect to it from Plex.TV](https://forums.plex.tv/t/unable-to-access-plex-media-server-with-https-or-connect-to-it-from-plex-tv/775995)
**Author:** [@Vincent5588](https://forums.plex.tv/u/Vincent5588)\ **Replies:** 0\ **Last updated:** [February 12, 2022, 12:23pm UTC](https://forums.plex.tv/t/unable-to-access-plex-media-server-with-https-or-connect-to-it-from-plex-tv/775995 "2022-02-12T12:23:58Z")
Server Version#:1.25.5.5492-12f6b8c83 Player Version#:chrome Plex Media Server Logs\_2022-02-12\_20-14-32.zip (2.0 MB) Plex Media Server Logs\_2022-02-12\_20-19-24.zip (2.0 MB) Failed to retrieve cert from plex.tv --- ## [\[BUG\] Setting "Custom server access URLs" with a Port other than 32400 causes Android devices to stop displaying Posters](https://forums.plex.tv/t/bug-setting-custom-server-access-urls-with-a-port-other-than-32400-causes-android-devices-to-stop-displaying-posters/773993)
**Author:** [@player8472\_plex\_gmail\_com](https://forums.plex.tv/u/player8472_plex_gmail_com)\ **Replies:** 7\ **Last updated:** [February 12, 2022, 7:38am UTC](https://forums.plex.tv/t/bug-setting-custom-server-access-urls-with-a-port-other-than-32400-causes-android-devices-to-stop-displaying-posters/773993 "2022-02-12T07:38:12Z")
Server Version#: 1.25.4.5468 Player Version#: 8.29.0.30433 (Android as well as AndroidTV) I had set “Custom server access URLs” to “https://myurl:32000,http://myurl:32000,http://myexternalP:32000,http://myexternalP:320… --- ## [LGC9 is showing Server is Currently Unavailable](https://forums.plex.tv/t/lgc9-is-showing-server-is-currently-unavailable/764538)
**Author:** [@azrael0528](https://forums.plex.tv/u/azrael0528)\ **Replies:** 28\ **Last updated:** [February 11, 2022, 4:24pm UTC](https://forums.plex.tv/t/lgc9-is-showing-server-is-currently-unavailable/764538 "2022-02-11T16:24:30Z")
Server Version#: 1.24.5.5173 Player Version#: 5.29.1 Since September am not able to connect to my remote server on my LG WebOS Plex App. It works fine on my Apple TV Connected to the same TV. It works over browser and… --- ## [Plex was working great until I reinstalled Windows 10 - now videos all look blurry](https://forums.plex.tv/t/plex-was-working-great-until-i-reinstalled-windows-10-now-videos-all-look-blurry/774712)
**Author:** [@chandelirious](https://forums.plex.tv/u/chandelirious)\ **Replies:** 5\ **Last updated:** [February 10, 2022, 9:04pm UTC](https://forums.plex.tv/t/plex-was-working-great-until-i-reinstalled-windows-10-now-videos-all-look-blurry/774712 "2022-02-10T21:04:44Z")
Server Version#:4.69.1 Player Version#: I wonder if you can help. I’ve been using Plex for years with no issue. I haven’t got it customised in any way, I find that it’s pretty much download and use. My setup is thi… --- ## [Will upgrading prevent my streams from loading in 360p?](https://forums.plex.tv/t/will-upgrading-prevent-my-streams-from-loading-in-360p/775296)
**Author:** [@Andrew1Downs](https://forums.plex.tv/u/Andrew1Downs)\ **Replies:** 3\ **Last updated:** [February 8, 2022, 4:34pm UTC](https://forums.plex.tv/t/will-upgrading-prevent-my-streams-from-loading-in-360p/775296 "2022-02-08T16:34:23Z")
Server Version#: 4.74.1 I have a handful of things on my Plex Server running off my desktop and it’s more than powerful enough to encode everything, I didn’t have this issue on my home network but here at college with m… --- ## [Limited view 720p from other network](https://forums.plex.tv/t/limited-view-720p-from-other-network/774901)
**Author:** [@keavlar\_gmail\_com](https://forums.plex.tv/u/keavlar_gmail_com)\ **Replies:** 4\ **Last updated:** [February 7, 2022, 7:57pm UTC](https://forums.plex.tv/t/limited-view-720p-from-other-network/774901 "2022-02-07T19:57:29Z")
Hello, I am new, and sorry If I don’t provide needed information,. I do not understand, why having premium, I still have limited view for 720 p? WHy not at least 1080p?? --- ## [Losing plex relay service when upgrade](https://forums.plex.tv/t/losing-plex-relay-service-when-upgrade/774199)
**Author:** [@soyoboi](https://forums.plex.tv/u/soyoboi)\ **Replies:** 3\ **Last updated:** [February 7, 2022, 2:16pm UTC](https://forums.plex.tv/t/losing-plex-relay-service-when-upgrade/774199 "2022-02-07T14:16:51Z")
Server Version#:1.25.3.5409-f11334058 There have been 2 server upgrades since this version was released and when I install either version it kills plex relay service. I downgrade the install back to 1.25.3.5409 and the… [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=62) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=64)