# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=64

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 65

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## [Problems with remote access outside with using synology ds218 and using my router tp-link ax5400 wifi 6](https://forums.plex.tv/t/problems-with-remote-access-outside-with-using-synology-ds218-and-using-my-router-tp-link-ax5400-wifi-6/775124)

<div class="topic-metadata">

**Author:** [@ajamesc21](https://forums.plex.tv/u/ajamesc21)\
**Replies:** 1\
**Last updated:** [February 7, 2022, 9:48am UTC](https://forums.plex.tv/t/problems-with-remote-access-outside-with-using-synology-ds218-and-using-my-router-tp-link-ax5400-wifi-6/775124 "2022-02-07T09:48:06Z")

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Server Version#: 1.25.4.5487 Player Version#: 4.69.1 I have problems with not able to access my plex and my router is ax5400 wifi 6 router tp-link my synology is ds218. I dont know what part that would help to f…

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## [Indirect connection for shared users only (and remote access shown as disconnected but it's working fine)](https://forums.plex.tv/t/indirect-connection-for-shared-users-only-and-remote-access-shown-as-disconnected-but-its-working-fine/773886)

<div class="topic-metadata">

**Author:** [@ThD](https://forums.plex.tv/u/ThD)\
**Replies:** 2\
**Last updated:** [February 7, 2022, 2:09am UTC](https://forums.plex.tv/t/indirect-connection-for-shared-users-only-and-remote-access-shown-as-disconnected-but-its-working-fine/773886 "2022-02-07T02:09:21Z")

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Hello, It’s my first time on the forum and I’m not a native speaker, so I will try my best to be comprehensible and the most precise as possible. I’m experiencing a quiet odd situation. Let me explain my set-up. I hav…

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## [What I am doing wrong? Remote Access works for a while then it goes into indarect](https://forums.plex.tv/t/what-i-am-doing-wrong-remote-access-works-for-a-while-then-it-goes-into-indarect/774684)

<div class="topic-metadata">

**Author:** [@cruza925](https://forums.plex.tv/u/cruza925)\
**Replies:** 4\
**Last updated:** [February 6, 2022, 11:40pm UTC](https://forums.plex.tv/t/what-i-am-doing-wrong-remote-access-works-for-a-while-then-it-goes-into-indarect/774684 "2022-02-06T23:40:19Z")

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Server Version#: 1.25.4.5487 Player Version#: 4.74.1 Can someone please tell me what i am doing wrong? Remote access works for a while then it goes into indarect not accessible outside your network. I have to quit P…

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## [Running Plex behind a load balancer](https://forums.plex.tv/t/running-plex-behind-a-load-balancer/775020)

<div class="topic-metadata">

**Author:** [@svenEsven](https://forums.plex.tv/u/svenEsven)\
**Replies:** 2\
**Last updated:** [February 6, 2022, 8:11pm UTC](https://forums.plex.tv/t/running-plex-behind-a-load-balancer/775020 "2022-02-06T20:11:32Z")

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Server Version#: PMS 1.25.5.5492-12f6b8c83 Player Version#: Web browser? Been trying to secure my network. i have loads of open ports that i wanted to close up. and 32400 was one of them i would like to close up. I fou…

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## [Plex server on Debian 9 - I can connect from plex apps only when relay is enabled](https://forums.plex.tv/t/plex-server-on-debian-9-i-can-connect-from-plex-apps-only-when-relay-is-enabled/774890)

<div class="topic-metadata">

**Author:** [@sekmo](https://forums.plex.tv/u/sekmo)\
**Replies:** 1\
**Last updated:** [February 5, 2022, 9:50pm UTC](https://forums.plex.tv/t/plex-server-on-debian-9-i-can-connect-from-plex-apps-only-when-relay-is-enabled/774890 "2022-02-05T21:50:31Z")

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Server Version#:1.25.4.5487 Player Version#:7.27 (iphone) Hello! On my old vps provider (kimsufi) I never had any issues, but after I changed provider (time4vps) I can connect with Plex apps only when the “Relay” optio…

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## [Allow domain names in manual connections](https://forums.plex.tv/t/allow-domain-names-in-manual-connections/774672)

<div class="topic-metadata">

**Author:** [@andygray101](https://forums.plex.tv/u/andygray101)\
**Replies:** 1\
**Last updated:** [February 4, 2022, 6:13pm UTC](https://forums.plex.tv/t/allow-domain-names-in-manual-connections/774672 "2022-02-04T18:13:35Z")

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I would like to use my own custom domain instead of plex.tv. However, the manual connections in the android app only allows the entry of IP addresses. Please change this to also allow domain names as well as IP address

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## [No Administrator Access. Player cannot see server content](https://forums.plex.tv/t/no-administrator-access-player-cannot-see-server-content/774617)

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**Author:** [@metta51541](https://forums.plex.tv/u/metta51541)\
**Replies:** 1\
**Last updated:** [February 4, 2022, 3:17pm UTC](https://forums.plex.tv/t/no-administrator-access-player-cannot-see-server-content/774617 "2022-02-04T15:17:54Z")

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Server Version#:1.23.6.4881 Player Version#:2.58 How come I am not the administrator for my own Plex Server? The displayed “Administrator” is someone I introduced to Plex. He was “all over it like a rash” and paid the…

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## [Plex outbound 443 IPs on remote access page](https://forums.plex.tv/t/plex-outbound-443-ips-on-remote-access-page/774507)

<div class="topic-metadata">

**Author:** [@jgsieve](https://forums.plex.tv/u/jgsieve)\
**Replies:** 1\
**Last updated:** [February 4, 2022, 9:08am UTC](https://forums.plex.tv/t/plex-outbound-443-ips-on-remote-access-page/774507 "2022-02-04T09:08:09Z")

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Server Version#: Version 1.25.4.5487 I have a dual wan with CGNAT cellular for both WAN, I however have a VPN for plex family members to access my content. instead of my plex server using VPN for all traffic, I want to …

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## [Can you load the entire file?](https://forums.plex.tv/t/can-you-load-the-entire-file/774504)

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**Author:** [@dinagu](https://forums.plex.tv/u/dinagu)\
**Replies:** 1\
**Last updated:** [February 3, 2022, 7:35pm UTC](https://forums.plex.tv/t/can-you-load-the-entire-file/774504 "2022-02-03T19:35:54Z")

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Hi, when I use plex remotely while paused it only loads a little bit over 1 minute of the file, is there a way for it to load the entire thing? When the internet isn’t so fast the video keeps stopping, would be so much b…

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## [UPnP enable but still can't direct remote access](https://forums.plex.tv/t/upnp-enable-but-still-cant-direct-remote-access/774413)

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**Author:** [@Ake74](https://forums.plex.tv/u/Ake74)\
**Replies:** 3\
**Last updated:** [February 3, 2022, 5:39pm UTC](https://forums.plex.tv/t/upnp-enable-but-still-cant-direct-remote-access/774413 "2022-02-03T17:39:58Z")

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Server Version#: 1.25.4.5487 I have been trying to set up remote access from my Synology 920+ NAS for the past year now and I got it to connect to the NAS but via a relay, not directly. I enabled UPnP on my router and t…

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## [Indirect remote access from only my windows PC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318)

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**Author:** [@mubdea](https://forums.plex.tv/u/mubdea)\
**Replies:** 4\
**Last updated:** [February 2, 2022, 7:20pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318 "2022-02-02T19:20:28Z")

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hello, I have a plex server in my first house and remote access is enabled and green, I can stream files from my android phone with maximum quality everywhere, however when I try to stream from my pc in the second house…

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## [Plex media server being lost outside network](https://forums.plex.tv/t/plex-media-server-being-lost-outside-network/774267)

<div class="topic-metadata">

**Author:** [@paulhughes31\_outlook\_com](https://forums.plex.tv/u/paulhughes31_outlook_com)\
**Replies:** 0\
**Last updated:** [February 2, 2022, 11:16am UTC](https://forums.plex.tv/t/plex-media-server-being-lost-outside-network/774267 "2022-02-02T11:16:19Z")

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Plex media server on my cloud home keeps getting lost outside my network. Could you reset my certificate? Port forwarding is enabled

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## [X2 questions. Remote Access & Activation](https://forums.plex.tv/t/x2-questions-remote-access-activation/773885)

<div class="topic-metadata">

**Author:** [@Feahh](https://forums.plex.tv/u/Feahh)\
**Replies:** 2\
**Last updated:** [January 31, 2022, 4:56am UTC](https://forums.plex.tv/t/x2-questions-remote-access-activation/773885 "2022-01-31T04:56:13Z")

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Hey guys, a little confused. Tried to set up remote access in the settings and it failed at connecting publicly. Having said that, with my phone’s LTE turned on and WIFI turned off, I can still access and play 1 minute …

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## [32400 IP restrictive access](https://forums.plex.tv/t/32400-ip-restrictive-access/773803)

<div class="topic-metadata">

**Author:** [@mikelv07](https://forums.plex.tv/u/mikelv07)\
**Replies:** 1\
**Last updated:** [January 30, 2022, 8:43pm UTC](https://forums.plex.tv/t/32400-ip-restrictive-access/773803 "2022-01-30T20:43:55Z")

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Server Version#: 1.25.3.5409 Player Version#: Using web plex Hello All, I am new to the forums so hopefully this is in the right spot! I am successfully using port 32400 port forwarded BUT with a restriction to onl…

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## [Remote access unstable/inconsistent over past month](https://forums.plex.tv/t/remote-access-unstable-inconsistent-over-past-month/767358)

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**Author:** [@ndoolittle](https://forums.plex.tv/u/ndoolittle)\
**Replies:** 33\
**Last updated:** [January 30, 2022, 4:03pm UTC](https://forums.plex.tv/t/remote-access-unstable-inconsistent-over-past-month/767358 "2022-01-30T16:03:49Z")

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Server Version#: latest as of 12/30/2021 Player Version#: latest as of 12/30/2021 I’ve done my best to find pre-existing threads with this issue but haven’t found much helpful. For the past month or so the remote acc…

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## [Plex only lists one PMS out of a sudden](https://forums.plex.tv/t/plex-only-lists-one-pms-out-of-a-sudden/773687)

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**Author:** [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\
**Replies:** 2\
**Last updated:** [January 30, 2022, 8:11am UTC](https://forums.plex.tv/t/plex-only-lists-one-pms-out-of-a-sudden/773687 "2022-01-30T08:11:23Z")

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Server Version#: 2 servers on 1.25.3.5409 on a native Debian Linux install Player Version#: various players (Android, web, Shield, Fire Stick, etc.) I have access to two of my PMS servers, one local and one remote. The…

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## [Unable to play movies remotely from the Internet ( still transcoding even if the bandwidth is more than enough](https://forums.plex.tv/t/unable-to-play-movies-remotely-from-the-internet-still-transcoding-even-if-the-bandwidth-is-more-than-enough/773179)

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**Author:** [@phebert91](https://forums.plex.tv/u/phebert91)\
**Replies:** 1\
**Last updated:** [January 29, 2022, 12:26pm UTC](https://forums.plex.tv/t/unable-to-play-movies-remotely-from-the-internet-still-transcoding-even-if-the-bandwidth-is-more-than-enough/773179 "2022-01-29T12:26:56Z")

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Server Version#: Player Version#: Hello, I use a Plex Server installed on an Android NVIDIA Shield box that I share with a few people outside my local network (on the Internet therefore). The Plex server uses video …

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## [No remote access despite server state remote access is ok](https://forums.plex.tv/t/no-remote-access-despite-server-state-remote-access-is-ok/759022)

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**Author:** [@seaking69\_gmail\_com](https://forums.plex.tv/u/seaking69_gmail_com)\
**Replies:** 26\
**Last updated:** [January 29, 2022, 4:28am UTC](https://forums.plex.tv/t/no-remote-access-despite-server-state-remote-access-is-ok/759022 "2022-01-29T04:28:51Z")

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Server Version#:1.24.5.5173 Player Version#: any player out side the LAN/wifi So when i try to access my plex out side my network i get that the server is not available. When going to settings on the server remote a…

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## [Multipleksa plex server and home users](https://forums.plex.tv/t/multipleksa-plex-server-and-home-users/765535)

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**Author:** [@MP7](https://forums.plex.tv/u/MP7)\
**Replies:** 41\
**Last updated:** [January 28, 2022, 8:19am UTC](https://forums.plex.tv/t/multipleksa-plex-server-and-home-users/765535 "2022-01-28T08:19:49Z")

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Hi everyone, I’m not sure if this is the right place to ask this question but maybe you can still help me. I have my own plex server with a home user that I share with, However for half of the year I live in another pl…

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## [PMS DLNA server to Humax WA-7000RN DLNA client not working](https://forums.plex.tv/t/pms-dlna-server-to-humax-wa-7000rn-dlna-client-not-working/773325)

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**Author:** [@nekton1](https://forums.plex.tv/u/nekton1)\
**Replies:** 0\
**Last updated:** [January 28, 2022, 2:30am UTC](https://forums.plex.tv/t/pms-dlna-server-to-humax-wa-7000rn-dlna-client-not-working/773325 "2022-01-28T02:30:30Z")

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Server Version#: Latest at 28 January 2022 Player Version#: Latest at 28 January 2022 After an hour of trying to set up a PMS DLNA server, it didn’t work out and I’m not sure where the problem is. PMS on a RPi 4b has D…

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## [Why can’t my friends see me?](https://forums.plex.tv/t/why-can-t-my-friends-see-me/773140)

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**Author:** [@sierra248](https://forums.plex.tv/u/sierra248)\
**Replies:** 4\
**Last updated:** [January 27, 2022, 7:44am UTC](https://forums.plex.tv/t/why-can-t-my-friends-see-me/773140 "2022-01-27T07:44:21Z")

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I set up a Plex Server this year and with all your help it’s perfect! My issue is why can I see all my people I share with and if I start a Watch Together alls we’ll. But on their devices, me and none of my other shared…

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## [Server suddenly buffering a lot](https://forums.plex.tv/t/server-suddenly-buffering-a-lot/772801)

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**Author:** [@jmsarel](https://forums.plex.tv/u/jmsarel)\
**Replies:** 2\
**Last updated:** [January 26, 2022, 1:43am UTC](https://forums.plex.tv/t/server-suddenly-buffering-a-lot/772801 "2022-01-26T01:43:12Z")

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Server Version#: 1.25.3.5409 Player Version#: All I’ve been rocking the Hetzner-GDrive-rClone-Cloudflare thing for a few years now (anyone remember Plexguide?) and it worked amazingly well, but recently it buffers so m…

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## [Multiple Plex Server behing router](https://forums.plex.tv/t/multiple-plex-server-behing-router/772632)

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**Author:** [@dpi027](https://forums.plex.tv/u/dpi027)\
**Replies:** 3\
**Last updated:** [January 24, 2022, 10:40pm UTC](https://forums.plex.tv/t/multiple-plex-server-behing-router/772632 "2022-01-24T22:40:41Z")

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Server Version#:NAT: plexmediaserver-1.25.3.5409-f11334058.x86\_64 I am installing a new Plex server behind my router to replace an old one. After setting this new one up, I disabled the old plex, which had the upnp por…

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## [Plex "Stops" working and has to be started manually in NAS after a random lengh of time](https://forums.plex.tv/t/plex-stops-working-and-has-to-be-started-manually-in-nas-after-a-random-lengh-of-time/772147)

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**Author:** [@Gregors85](https://forums.plex.tv/u/Gregors85)\
**Replies:** 18\
**Last updated:** [January 24, 2022, 9:23pm UTC](https://forums.plex.tv/t/plex-stops-working-and-has-to-be-started-manually-in-nas-after-a-random-lengh-of-time/772147 "2022-01-24T21:23:25Z")

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Server Version#: Version 4.73.2 Plex Media Server Logs\_2022-01-22\_03-12-41.zip (2.1 MB) Player Version#: Version 4.73.2

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## [Off Network viewing](https://forums.plex.tv/t/off-network-viewing/772495)

<div class="topic-metadata">

**Author:** [@biggin78c78](https://forums.plex.tv/u/biggin78c78)\
**Replies:** 7\
**Last updated:** [January 23, 2022, 8:09pm UTC](https://forums.plex.tv/t/off-network-viewing/772495 "2022-01-23T20:09:08Z")

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Server Version#:v 1.25.4.5426 Player Version#: Plex Media Server Logs\_2022-01-23\_12-26-05.zip (1.7 MB) So a few days ago I noticed that I was not able to watch my Plex from anywhere besides my home network. Up to 3-4 …

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## [Having trouble with remote access once I turn my PIA VPN on](https://forums.plex.tv/t/having-trouble-with-remote-access-once-i-turn-my-pia-vpn-on/769664)

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**Author:** [@TimmyGraham](https://forums.plex.tv/u/TimmyGraham)\
**Replies:** 3\
**Last updated:** [January 23, 2022, 5:52pm UTC](https://forums.plex.tv/t/having-trouble-with-remote-access-once-i-turn-my-pia-vpn-on/769664 "2022-01-23T17:52:08Z")

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Server Version#: 1.25.3.5385 Player Version#: 4.72.0 Can someone please help me fix this? Once I turn on my PIA VPN I get " Not available outside your network" but when I turn off the VPN I get " Fully accessible out…

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## [Remote access unstable after a power outage](https://forums.plex.tv/t/remote-access-unstable-after-a-power-outage/771761)

<div class="topic-metadata">

**Author:** [@D0OMGUY](https://forums.plex.tv/u/D0OMGUY)\
**Replies:** 3\
**Last updated:** [January 20, 2022, 11:25pm UTC](https://forums.plex.tv/t/remote-access-unstable-after-a-power-outage/771761 "2022-01-20T23:25:57Z")

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Server Version#: 1.25.3.5409 Player Version#: All After a power outage a few days ago my Plex server running on Unraid won’t appear for any users. I can access it remotely and locally on my main user account, but ot…

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## [Why is Plex still listening to 32400 even thou I've added another port](https://forums.plex.tv/t/why-is-plex-still-listening-to-32400-even-thou-ive-added-another-port/771986)

<div class="topic-metadata">

**Author:** [@AdamHellfire](https://forums.plex.tv/u/AdamHellfire)\
**Replies:** 7\
**Last updated:** [January 20, 2022, 10:13pm UTC](https://forums.plex.tv/t/why-is-plex-still-listening-to-32400-even-thou-ive-added-another-port/771986 "2022-01-20T22:13:49Z")

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I’m using Ubuntu server 20, and the latest version of plexmediaserver. I’ve configured plex to use port 61762… When I’m checking which ports are being listened to I can see Plex on 32400, 32401, 34053,32600 but not 617…

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## [Indirect playback on only some remote devices](https://forums.plex.tv/t/indirect-playback-on-only-some-remote-devices/771843)

<div class="topic-metadata">

**Author:** [@Ystebad](https://forums.plex.tv/u/Ystebad)\
**Replies:** 0\
**Last updated:** [January 20, 2022, 1:24am UTC](https://forums.plex.tv/t/indirect-playback-on-only-some-remote-devices/771843 "2022-01-20T01:24:34Z")

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Server Version#: 1.25.3.5409 Player Version#: Plex for Android (TV) — AFTMM I have green check on remote access and says"Fully accessible outside your network" My iPhone will direct play over cellular. However my mot…

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## [Trouble setting up SSL: plex won't use my cert](https://forums.plex.tv/t/trouble-setting-up-ssl-plex-wont-use-my-cert/771679)

<div class="topic-metadata">

**Author:** [@Will2013](https://forums.plex.tv/u/Will2013)\
**Replies:** 0\
**Last updated:** [January 19, 2022, 8:27am UTC](https://forums.plex.tv/t/trouble-setting-up-ssl-plex-wont-use-my-cert/771679 "2022-01-19T08:27:57Z")

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Server Version#: 1.25.3.5409 Player Version#: N/A Hi there! I have recently set up a domain with SSL for my Plex server, and would like to be able to connect securely, i.e. to https://mydomain.com:32400 I have config…

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