# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=65 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 66 --- ## [Remote access warning (could be false alarm) HELP](https://forums.plex.tv/t/remote-access-warning-could-be-false-alarm-help/770339)
**Author:** [@Triiiple](https://forums.plex.tv/u/Triiiple)\ **Replies:** 4\ **Last updated:** [January 17, 2022, 4:56pm UTC](https://forums.plex.tv/t/remote-access-warning-could-be-false-alarm-help/770339 "2022-01-17T16:56:25Z")
Server Version#: 1.25.3.5385 Everything is working fine, except all of sudden I am getting the below warning. On canyouseeme.org it is showing that my WAN ip has 32400 open and my remote users are still able to direct p… --- ## [Remote playback of purchased amazon files](https://forums.plex.tv/t/remote-playback-of-purchased-amazon-files/771272)
**Author:** [@isrdude](https://forums.plex.tv/u/isrdude)\ **Replies:** 0\ **Last updated:** [January 17, 2022, 4:29am UTC](https://forums.plex.tv/t/remote-playback-of-purchased-amazon-files/771272 "2022-01-17T04:29:21Z")
Has anyone ran into a recent issue where you’ve purchased a movie from amazon, downloaded it, plays back on your home server locally, but won’t playback remotely or even on your phone when connected to your home wifi? T… --- ## [Streams above about 2-4 mbps not working for one specific remote user](https://forums.plex.tv/t/streams-above-about-2-4-mbps-not-working-for-one-specific-remote-user/770520)
**Author:** [@ArrrrMatey](https://forums.plex.tv/u/ArrrrMatey)\ **Replies:** 0\ **Last updated:** [January 13, 2022, 6:41pm UTC](https://forums.plex.tv/t/streams-above-about-2-4-mbps-not-working-for-one-specific-remote-user/770520 "2022-01-13T18:41:16Z")
Server Version#: 1.25.3.5409 Player Version#: Browser/PC and Android My brother, one of my remote users, recently switched ISPs from Mediacom to Centurylink (1 gpbs fiber up and down). Now, he can’t play anything above… --- ## [Android App on remote plays really fast](https://forums.plex.tv/t/android-app-on-remote-plays-really-fast/769439)
**Author:** [@layolayo](https://forums.plex.tv/u/layolayo)\ **Replies:** 1\ **Last updated:** [January 13, 2022, 2:35pm UTC](https://forums.plex.tv/t/android-app-on-remote-plays-really-fast/769439 "2022-01-13T14:35:02Z")
Server Version#: 1.25.2.5319 Player Version#: 8.28.0.30077 Just upgraded to Lifetime Pass, as my older Chromecast was stuttering on playback - upgraded transcoding looks like it fixed it. Though attempting to watch t… --- ## [Plex\_Media\_Server v1.25.3.5385 No Remote Connections Now](https://forums.plex.tv/t/plex-media-server-v1-25-3-5385-no-remote-connections-now/770290)
**Author:** [@John\_001](https://forums.plex.tv/u/John_001)\ **Replies:** 5\ **Last updated:** [January 12, 2022, 9:27pm UTC](https://forums.plex.tv/t/plex-media-server-v1-25-3-5385-no-remote-connections-now/770290 "2022-01-12T21:27:42Z")
Server Version#: v1.39.1 Player Version#: v1.25.3.5385 Since the update on Jan 11. According to the “Remote Access” window, I can no longer maintain a remote connection. This has not been an issue for over two years. I… --- ## [How can I change my remote access IP?](https://forums.plex.tv/t/how-can-i-change-my-remote-access-ip/768574)
**Author:** [@tornadotj](https://forums.plex.tv/u/tornadotj)\ **Replies:** 37\ **Last updated:** [January 12, 2022, 6:32pm UTC](https://forums.plex.tv/t/how-can-i-change-my-remote-access-ip/768574 "2022-01-12T18:32:30Z")
Server Version#: 4.72.0 For some reason, when I try to enable remote access, it enters an incorrect IP address. Can I manually change the IP? I do not have a private IP on the WAN side, I have a static public IP. I di… --- ## [Sometimes it works, sometimes it doesn't (not reachable from outside your network)](https://forums.plex.tv/t/sometimes-it-works-sometimes-it-doesnt-not-reachable-from-outside-your-network/769504)
**Author:** [@timmie\_1606](https://forums.plex.tv/u/timmie_1606)\ **Replies:** 5\ **Last updated:** [January 12, 2022, 3:57pm UTC](https://forums.plex.tv/t/sometimes-it-works-sometimes-it-doesnt-not-reachable-from-outside-your-network/769504 "2022-01-12T15:57:46Z")
Only sometimes everything works and I can stream with no problem, but usually the server says “Signed into Plex, but is not reachable from outside your network”. I didn’t change any settings in the meanwhile (including… --- ## [Remote access to new server / library?](https://forums.plex.tv/t/remote-access-to-new-server-library/769376)
**Author:** [@Amphersand](https://forums.plex.tv/u/Amphersand)\ **Replies:** 8\ **Last updated:** [January 11, 2022, 9:39am UTC](https://forums.plex.tv/t/remote-access-to-new-server-library/769376 "2022-01-11T09:39:48Z")
Server Version#:??? Player Version#: 1.35.1.2632-c6783c78 Hi all. Noob connection question: I’m trying to remotely connect to a friends new server, and I can’t find any info on how I, as a remote user, can add his new… --- ## [Remote access still won't work. What am I missing?](https://forums.plex.tv/t/remote-access-still-wont-work-what-am-i-missing/767874)
**Author:** [@Markito17](https://forums.plex.tv/u/Markito17)\ **Replies:** 16\ **Last updated:** [January 11, 2022, 2:07am UTC](https://forums.plex.tv/t/remote-access-still-wont-work-what-am-i-missing/767874 "2022-01-11T02:07:56Z")
Hello all! I am trying to configure my server for remote client access, however I am running into an unknown issue. No matter what I do, I can’t seem to get remote access to work. Here’s some background info on my set up… --- ## [Plex ignores X-Real-IP and X-Forwarded-For eventhough it has it in the logs](https://forums.plex.tv/t/plex-ignores-x-real-ip-and-x-forwarded-for-eventhough-it-has-it-in-the-logs/769568)
**Author:** [@Varo99](https://forums.plex.tv/u/Varo99)\ **Replies:** 0\ **Last updated:** [January 9, 2022, 3:52pm UTC](https://forums.plex.tv/t/plex-ignores-x-real-ip-and-x-forwarded-for-eventhough-it-has-it-in-the-logs/769568 "2022-01-09T15:52:29Z")
Server Version#: Version 1.25.2.5319 Player Version#: Plex Web Version 4.66.1 Relevant Logs: Jan 09, 2022 15:42:43.488 \[0x7fd42178fb38\] DEBUG - Request: \[94.XX.200.XX:47480 (WAN)\] GET /status/sessions (10 live) GZIP S… --- ## [Server not available from mobile app](https://forums.plex.tv/t/server-not-available-from-mobile-app/766882)
**Author:** [@X4V1R](https://forums.plex.tv/u/X4V1R)\ **Replies:** 2\ **Last updated:** [January 8, 2022, 5:42pm UTC](https://forums.plex.tv/t/server-not-available-from-mobile-app/766882 "2022-01-08T17:42:52Z")
Server Version#: 1.25.2.5319 Player Version#: 8.27.2.29938 Logs: plex-log-X4V1R (1).zip (115.1 KB) I have a plex server running on my NAS (synology DSM7, latest version of plex). Everything works fine except remote a… --- ## [Can no longer share library?](https://forums.plex.tv/t/can-no-longer-share-library/769058)
**Author:** [@rychki](https://forums.plex.tv/u/rychki)\ **Replies:** 2\ **Last updated:** [January 7, 2022, 11:44pm UTC](https://forums.plex.tv/t/can-no-longer-share-library/769058 "2022-01-07T23:44:11Z")
Server Version#: 1.19.4.2935 Player Version#: I am really stuck, I have used Plex for the last 2 years with no issue and in the last 2 months it has stopped sharing. I’ve followed all the how to and forum posts and n… --- ## [Unable to connect securely (from app.plex.tv)](https://forums.plex.tv/t/unable-to-connect-securely-from-app-plex-tv/768735)
**Author:** [@greywun](https://forums.plex.tv/u/greywun)\ **Replies:** 30\ **Last updated:** [January 7, 2022, 5:28pm UTC](https://forums.plex.tv/t/unable-to-connect-securely-from-app-plex-tv/768735 "2022-01-07T17:28:08Z")
Server Version#: 1.25.2.5319 Player Version#: app.plex.tv I recently had to restore my plex setup from a backup onto a new version of windows. (Had gotten hacked). Ever since then I’ve been getting this error. I -did-… --- ## [Unable to Play Media](https://forums.plex.tv/t/unable-to-play-media/768971)
**Author:** [@joseph\_hanchey\_gmail\_com](https://forums.plex.tv/u/joseph_hanchey_gmail_com)\ **Replies:** 1\ **Last updated:** [January 6, 2022, 10:58pm UTC](https://forums.plex.tv/t/unable-to-play-media/768971 "2022-01-06T22:58:57Z")
Server Version#: 1.25.2.5319 Player Version#: 8.27.2.29938 All, This seems to be a common problem, but I’m at a loss for mine. Setup: Plex Server is hosted on WD EX2 Ultra The WD EX2 Ultra is connected to my home n… --- ## [Remote access: Direct connections not possible. \[PMS on Windows 10\]](https://forums.plex.tv/t/remote-access-direct-connections-not-possible-pms-on-windows-10/768952)
**Author:** [@Speedrock](https://forums.plex.tv/u/Speedrock)\ **Replies:** 2\ **Last updated:** [January 6, 2022, 9:22pm UTC](https://forums.plex.tv/t/remote-access-direct-connections-not-possible-pms-on-windows-10/768952 "2022-01-06T21:22:36Z")
Hey guys! My name is Joe and this is my first post on the forums, I’m happy to be here! Here’s the reason I’m writing this: I’m having some troubles getting a direct connection to my Plex server from external devices a… --- ## [Remote \*Private\* Access through VPN](https://forums.plex.tv/t/remote-private-access-through-vpn/768955)
**Author:** [@tillertan](https://forums.plex.tv/u/tillertan)\ **Replies:** 3\ **Last updated:** [January 6, 2022, 7:53pm UTC](https://forums.plex.tv/t/remote-private-access-through-vpn/768955 "2022-01-06T19:53:59Z")
Hello, I’ve setup a Plex Media Server at home on one of my servers and it works great while on the lan. I can open the plex android app and browse through my media. However, I now would like to access plex from outside… --- ## [Does Last.fm scrobble plays from another account accessing your shared server?](https://forums.plex.tv/t/does-last-fm-scrobble-plays-from-another-account-accessing-your-shared-server/768898)
**Author:** [@Koolstr](https://forums.plex.tv/u/Koolstr)\ **Replies:** 2\ **Last updated:** [January 6, 2022, 2:13pm UTC](https://forums.plex.tv/t/does-last-fm-scrobble-plays-from-another-account-accessing-your-shared-server/768898 "2022-01-06T14:13:43Z")
I see Plex offers the ability to connect your Last.fm account here to enable automatic scrobbling from plays. I also remember reading that it will include your plays from servers that were shared with you. Does anyone k… --- ## [Howto guide for people you want to share with](https://forums.plex.tv/t/howto-guide-for-people-you-want-to-share-with/768794)
**Author:** [@tramp78](https://forums.plex.tv/u/tramp78)\ **Replies:** 3\ **Last updated:** [January 6, 2022, 4:46am UTC](https://forums.plex.tv/t/howto-guide-for-people-you-want-to-share-with/768794 "2022-01-06T04:46:01Z")
Does anyone have an easy to understand tutorial that you send to friends on how to set up their free PLEX account and connect to your shared server and get your libraries visible? I’ve got some elderly relatives (and som… --- ## [Plex s3fs "Scan Library Files" downloads an entire movie?](https://forums.plex.tv/t/plex-s3fs-scan-library-files-downloads-an-entire-movie/768815)
**Author:** [@rthorntn](https://forums.plex.tv/u/rthorntn)\ **Replies:** 0\ **Last updated:** [January 5, 2022, 11:55pm UTC](https://forums.plex.tv/t/plex-s3fs-scan-library-files-downloads-an-entire-movie/768815 "2022-01-05T23:55:26Z")
Server Version#: 1.25.2.5319 Hi, I have all of my media (remuxes) in a Wasabi S3 bucket, I have Plex on an Amazon Lightsail instance. All is working well, I added a new ~23GB movie to the S3 bucket and hit “Scan Libra… --- ## [Add a Friend - Failed to send invite](https://forums.plex.tv/t/add-a-friend-failed-to-send-invite/750930)
**Author:** [@Stevenger](https://forums.plex.tv/u/Stevenger)\ **Replies:** 7\ **Last updated:** [January 5, 2022, 8:25pm UTC](https://forums.plex.tv/t/add-a-friend-failed-to-send-invite/750930 "2022-01-05T20:25:12Z")
Hello, When trying to invite a friend to share my Plex libraries I receive an error that simply states “Failed to send invite.” However, I’m able to successfully send invites to other email addresses; the issue appears … --- ## [Server can't connect to plex.tv, remote access stops working](https://forums.plex.tv/t/server-cant-connect-to-plex-tv-remote-access-stops-working/765425)
**Author:** [@NiGhTTraX](https://forums.plex.tv/u/NiGhTTraX)\ **Replies:** 2\ **Last updated:** [January 5, 2022, 10:00am UTC](https://forums.plex.tv/t/server-cant-connect-to-plex-tv-remote-access-stops-working/765425 "2022-01-05T10:00:12Z")
Server Version#: 1.25.2.5319 Player Version#: all players (Web, Android TV, Android phone) I’m having a weird issue with remote access that has occurred twice in the past week, and a couple more times a longer while ag… --- ## [DS1520+ Synology NAS no remote access](https://forums.plex.tv/t/ds1520-synology-nas-no-remote-access/768578)
**Author:** [@yganator](https://forums.plex.tv/u/yganator)\ **Replies:** 0\ **Last updated:** [January 4, 2022, 9:44pm UTC](https://forums.plex.tv/t/ds1520-synology-nas-no-remote-access/768578 "2022-01-04T21:44:32Z")
I switched my plex server over from a desktop to the DS1520+ Nas a week ago and I can not get the server to connect remotely. I did the usual port forward 32400 on the router and still not connecting, I am thinking its e… --- ## [Remote Play buffering only for windows 10 plex media servers](https://forums.plex.tv/t/remote-play-buffering-only-for-windows-10-plex-media-servers/753135)
**Author:** [@optibot](https://forums.plex.tv/u/optibot)\ **Replies:** 11\ **Last updated:** [January 3, 2022, 9:23pm UTC](https://forums.plex.tv/t/remote-play-buffering-only-for-windows-10-plex-media-servers/753135 "2022-01-03T21:23:23Z")
Server Version#: 1.24.4.5081 Player Version#: 1.35.1.2632-c6783c78 Windows 10 Version: 1903 (OS Build 18362.1256) (My Main Server) Windows 10 Version: 20H2 (OS Build 19042.1348) (My Desktop, which has this issue when … --- ## [Remote Access Disconnecting!](https://forums.plex.tv/t/remote-access-disconnecting/768206)
**Author:** [@scarolabills\_gmail.com](https://forums.plex.tv/u/scarolabills_gmail.com)\ **Replies:** 0\ **Last updated:** [January 3, 2022, 12:30pm UTC](https://forums.plex.tv/t/remote-access-disconnecting/768206 "2022-01-03T12:30:55Z")
Server Version#: Player Version#: I am using the WD My Cloud PR4100 server. I have the latest update of plex. Does anyone have a detail instruction on how to set up the plex in a verizon router? I know i am missin… --- ## [Sign In Failed - User Could Not Be Authenticated](https://forums.plex.tv/t/sign-in-failed-user-could-not-be-authenticated/768204)
**Author:** [@deiradinnplex](https://forums.plex.tv/u/deiradinnplex)\ **Replies:** 0\ **Last updated:** [January 3, 2022, 12:24pm UTC](https://forums.plex.tv/t/sign-in-failed-user-could-not-be-authenticated/768204 "2022-01-03T12:24:34Z")
Cannot log in to Plex on my phone or other devices. Says this IP is having trouble signing in to an account. --- ## [Remote Access is practically unusable on weekends throughout August](https://forums.plex.tv/t/remote-access-is-practically-unusable-on-weekends-throughout-august/739617)
**Author:** [@Speidel](https://forums.plex.tv/u/Speidel)\ **Replies:** 14\ **Last updated:** [January 3, 2022, 3:52am UTC](https://forums.plex.tv/t/remote-access-is-practically-unusable-on-weekends-throughout-august/739617 "2022-01-03T03:52:54Z")
Server Version#:1.24.1.4931 Player Version#:any I don’t know if it’s the Plex servers on their end or what, but every Friday and Saturday night this month, everything becomes totally unstable. Friends are having a he… --- ## [Plex media server direct connect problem](https://forums.plex.tv/t/plex-media-server-direct-connect-problem/751829)
**Author:** [@Odell00](https://forums.plex.tv/u/Odell00)\ **Replies:** 4\ **Last updated:** [January 2, 2022, 10:06pm UTC](https://forums.plex.tv/t/plex-media-server-direct-connect-problem/751829 "2022-01-02T22:06:59Z")
Hello. I am using plex for about 3 years and 4-5 days ago my plex media server running on windows stopped working properly. After a reboot my plex server works just fine on remote connection with a direct connection. A… --- ## [Little Snitch is telling me Plex is connecting all over](https://forums.plex.tv/t/little-snitch-is-telling-me-plex-is-connecting-all-over/762726)
**Author:** [@bellboy](https://forums.plex.tv/u/bellboy)\ **Replies:** 12\ **Last updated:** [January 2, 2022, 7:57pm UTC](https://forums.plex.tv/t/little-snitch-is-telling-me-plex-is-connecting-all-over/762726 "2022-01-02T19:57:22Z")
Server Version#: 1.25.0.5282 My hard drive for my Plex Mac had to be wiped and restored from a backup. Unfortunately the backup was damaged and I had to fall back to a backup that was about a year old. Since I use Li… --- ## [Can't get remote access to work - Sophos UTM & DS1520](https://forums.plex.tv/t/cant-get-remote-access-to-work-sophos-utm-ds1520/766429)
**Author:** [@afxdub\_gmail\_com](https://forums.plex.tv/u/afxdub_gmail_com)\ **Replies:** 1\ **Last updated:** [January 2, 2022, 5:35pm UTC](https://forums.plex.tv/t/cant-get-remote-access-to-work-sophos-utm-ds1520/766429 "2022-01-02T17:35:00Z")
Server Version#: 1.25.2.5319 I’ve been trying to configure remote access for weeks. I have configured my ATT router to passthrough the external WAN IP to my Sophos UTM firewall. I have configured the firewall to forwa… --- ## [Remote access 'Not available outside your network'](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/767957)
**Author:** [@clarkemaunders\_gmail\_com](https://forums.plex.tv/u/clarkemaunders_gmail_com)\ **Replies:** 1\ **Last updated:** [January 2, 2022, 10:02am UTC](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/767957 "2022-01-02T10:02:03Z")
\-I have been receiving messages on my screens saying that i am not directly connected to my network. The content still plays but in lower quality. -i am gathering it is connected to this issue i am finding in account s… [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=64) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=66)