# Remote Access

**URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=66

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 67

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## [Remote access 'Not available outside your network'](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/767957)

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**Author:** [@clarkemaunders\_gmail\_com](https://forums.plex.tv/u/clarkemaunders_gmail_com)\
**Replies:** 1\
**Last updated:** [January 2, 2022, 10:02am UTC](https://forums.plex.tv/t/remote-access-not-available-outside-your-network/767957 "2022-01-02T10:02:03Z")

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\-I have been receiving messages on my screens saying that i am not directly connected to my network. The content still plays but in lower quality. -i am gathering it is connected to this issue i am finding in account s…

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## [How to control Plex Media Server as a player remotely in iOS?](https://forums.plex.tv/t/how-to-control-plex-media-server-as-a-player-remotely-in-ios/754244)

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**Author:** [@fisher\_mail\_ubc\_ca](https://forums.plex.tv/u/fisher_mail_ubc_ca)\
**Replies:** 1\
**Last updated:** [January 2, 2022, 4:06am UTC](https://forums.plex.tv/t/how-to-control-plex-media-server-as-a-player-remotely-in-ios/754244 "2022-01-02T04:06:53Z")

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I have Plex Media Server sitting on a headless Mac Mini and I want to use this as a player to stream directly to an Apple TV. I want to be able to control the stream remotely from iOS. On my iPhone I can connect to this …

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## [Amazon Fire Stick Not Working For Added Shared User](https://forums.plex.tv/t/amazon-fire-stick-not-working-for-added-shared-user/767772)

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**Author:** [@ianmarkham\_gmail\_com](https://forums.plex.tv/u/ianmarkham_gmail_com)\
**Replies:** 2\
**Last updated:** [January 1, 2022, 3:29pm UTC](https://forums.plex.tv/t/amazon-fire-stick-not-working-for-added-shared-user/767772 "2022-01-01T15:29:01Z")

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Hi there, I have recently signed up for a PLEX lifetime subscription and had my media loaded onto an old Buffalo LinkStation NAS connected to a mini PC. Whilst at my parents over the Christmas period, I added them as a…

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## [Plex share wont update for one user](https://forums.plex.tv/t/plex-share-wont-update-for-one-user/765099)

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**Author:** [@Punisher187](https://forums.plex.tv/u/Punisher187)\
**Replies:** 6\
**Last updated:** [January 1, 2022, 3:28am UTC](https://forums.plex.tv/t/plex-share-wont-update-for-one-user/765099 "2022-01-01T03:28:02Z")

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Version 1.25.2.5319 Version 4.72.0 A friend of mine is sharing a few libraries. I’m not getting updates to the share. I was getting consistent updates on new content as it was added but I haven’t had a update in a couple…

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## [Getaddress failed?](https://forums.plex.tv/t/getaddress-failed/767386)

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**Author:** [@moralmoral](https://forums.plex.tv/u/moralmoral)\
**Replies:** 0\
**Last updated:** [December 30, 2021, 5:35pm UTC](https://forums.plex.tv/t/getaddress-failed/767386 "2021-12-30T17:35:40Z")

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Server Version#: 1.25.2.5319 Player Version#: Having persistent issues connecting remotely to Plex despite dashboard showing remote acess is working. Tried all the typical troubleshooting and finally found this in th…

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## [User tries to connect to wrong server](https://forums.plex.tv/t/user-tries-to-connect-to-wrong-server/767318)

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**Author:** [@qpirsel](https://forums.plex.tv/u/qpirsel)\
**Replies:** 3\
**Last updated:** [December 30, 2021, 11:52am UTC](https://forums.plex.tv/t/user-tries-to-connect-to-wrong-server/767318 "2021-12-30T11:52:25Z")

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Hi! I want to move PMS from a linux VM to a windows bare metal system. During the installation on windows I used second free plex account (instead of my primary plex pass one). Now after all settings are done on windows…

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## [Remote access not working anymore](https://forums.plex.tv/t/remote-access-not-working-anymore/767194)

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**Author:** [@plexisgreat](https://forums.plex.tv/u/plexisgreat)\
**Replies:** 6\
**Last updated:** [December 30, 2021, 2:42am UTC](https://forums.plex.tv/t/remote-access-not-working-anymore/767194 "2021-12-30T02:42:11Z")

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Remote server was working fine but now it always says cannot play media file. The remote server shows fully online and my movies load up but when I go to play them it says cannot play media file. These are movies I’ve pl…

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## [Anyone can login to my Plex server on port 32400?](https://forums.plex.tv/t/anyone-can-login-to-my-plex-server-on-port-32400/767139)

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**Author:** [@carpentydog](https://forums.plex.tv/u/carpentydog)\
**Replies:** 15\
**Last updated:** [December 29, 2021, 9:14pm UTC](https://forums.plex.tv/t/anyone-can-login-to-my-plex-server-on-port-32400/767139 "2021-12-29T21:14:03Z")

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I recently stood up a Plex server on a cloud hosted server. It runs Ubuntu. I exposed port 32400 to allow remote access. I noticed that when browsing to 32400 anyone with a Plex account can login and use my server reso…

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## [Remote access does not work anymore since update](https://forums.plex.tv/t/remote-access-does-not-work-anymore-since-update/766789)

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**Author:** [@Plexolog](https://forums.plex.tv/u/Plexolog)\
**Replies:** 4\
**Last updated:** [December 28, 2021, 8:04pm UTC](https://forums.plex.tv/t/remote-access-does-not-work-anymore-since-update/766789 "2021-12-28T20:04:44Z")

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Server Version#: 1.25.2.5319, Plex Pass (Ubuntu Docker) Player Version#: 4.66.1 (direct access through the web app) Hi everyone, My server runs through docker on ubuntu 18.04. Since a couple of weeks, remote access st…

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## [I am facing problem in remote access and some issues in port forwarding also . ( Please help Me )](https://forums.plex.tv/t/i-am-facing-problem-in-remote-access-and-some-issues-in-port-forwarding-also-please-help-me/766910)

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**Author:** [@Tejasv-Sopory](https://forums.plex.tv/u/Tejasv-Sopory)\
**Replies:** 0\
**Last updated:** [December 28, 2021, 4:22pm UTC](https://forums.plex.tv/t/i-am-facing-problem-in-remote-access-and-some-issues-in-port-forwarding-also-please-help-me/766910 "2021-12-28T16:22:02Z")

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Server Version#: 4.66.1 Player Version#: Plex Media Server Logs\_2021-12-28\_21-27-55.zip (4.1 MB) I spent hours setting up my Plex server ( Windows ) to be available outside my home network. I set up a static IP an…

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## [Remote access working on laptop, not on IOS or FS...(and now not all!)](https://forums.plex.tv/t/remote-access-working-on-laptop-not-on-ios-or-fs-and-now-not-all/766902)

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**Author:** [@sumospim](https://forums.plex.tv/u/sumospim)\
**Replies:** 0\
**Last updated:** [December 28, 2021, 3:25pm UTC](https://forums.plex.tv/t/remote-access-working-on-laptop-not-on-ios-or-fs-and-now-not-all/766902 "2021-12-28T15:25:04Z")

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Server Version#: 4.72.0 Player Version#: Hi all and i realise this is a long shot…(and also may be being dumb!) I spent hours yesterday setting up my Plex server (Mac) to be available outside my home network . I set u…

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## [Did the way PLEX web service is accessed change?](https://forums.plex.tv/t/did-the-way-plex-web-service-is-accessed-change/766431)

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**Author:** [@katseiko](https://forums.plex.tv/u/katseiko)\
**Replies:** 0\
**Last updated:** [December 26, 2021, 12:49am UTC](https://forums.plex.tv/t/did-the-way-plex-web-service-is-accessed-change/766431 "2021-12-26T00:49:07Z")

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Server Version#: 1.25.2.5319 Player Version#: Not Applicable I have updated PLEX after I was away for a longer time. Because I have a provider NAT, I also have a (paid) service to bypass said NAS with my own IP address…

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## [Adding network to LAN Networks section in Networks](https://forums.plex.tv/t/adding-network-to-lan-networks-section-in-networks/765739)

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**Author:** [@Millstone50](https://forums.plex.tv/u/Millstone50)\
**Replies:** 1\
**Last updated:** [December 22, 2021, 6:13am UTC](https://forums.plex.tv/t/adding-network-to-lan-networks-section-in-networks/765739 "2021-12-22T06:13:44Z")

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Trying to add an IPv6 address here, but it just results in parser errors in the console. The system isn’t parsing the ‘/’ correctly apparently. Server is latest version.

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## [Upgraded Hardware, now I have no server](https://forums.plex.tv/t/upgraded-hardware-now-i-have-no-server/765750)

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**Author:** [@WombatGod](https://forums.plex.tv/u/WombatGod)\
**Replies:** 0\
**Last updated:** [December 22, 2021, 4:09am UTC](https://forums.plex.tv/t/upgraded-hardware-now-i-have-no-server/765750 "2021-12-22T04:09:44Z")

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Server Version#:1.25.xxx Player Version#: I upgraded my motherboard and OS Hard Drive. I made a fresh install of Plex Media Server. Now, plex web app sees 2 servers of the same name, one with no media added & one not…

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## [Remote Access - Tmobile Home Internet and VPN](https://forums.plex.tv/t/remote-access-tmobile-home-internet-and-vpn/765736)

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**Author:** [@childs87](https://forums.plex.tv/u/childs87)\
**Replies:** 0\
**Last updated:** [December 22, 2021, 2:02am UTC](https://forums.plex.tv/t/remote-access-tmobile-home-internet-and-vpn/765736 "2021-12-22T02:02:39Z")

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Server Version#:1.25.2.5319 Player Version#: I recently moved to the country and had to get a wireless solution for my home internet. The fastest solution was T-Mobile home internet. It turns out that with T-Mobile, it…

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## [Pas d'accès à distance](https://forums.plex.tv/t/pas-dacces-a-distance/765677)

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**Author:** [@messina\_alex14\_gmail\_com](https://forums.plex.tv/u/messina_alex14_gmail_com)\
**Replies:** 1\
**Last updated:** [December 21, 2021, 7:07pm UTC](https://forums.plex.tv/t/pas-dacces-a-distance/765677 "2021-12-21T19:07:50Z")

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Version du serveur n° : Version du lecteur# : \<Si vous fournissez des journaux de serveur, veuillez NE PAS activer la journalisation détaillée\> Bonjour, je viens de faire l’acquisition d’un Nas Western digital My clou…

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## [Remote access work with Comcast modem/Orbi router but not with AT&T fiber modem/Orbi router](https://forums.plex.tv/t/remote-access-work-with-comcast-modem-orbi-router-but-not-with-at-t-fiber-modem-orbi-router/765629)

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**Author:** [@Jsmooth](https://forums.plex.tv/u/Jsmooth)\
**Replies:** 1\
**Last updated:** [December 21, 2021, 2:44pm UTC](https://forums.plex.tv/t/remote-access-work-with-comcast-modem-orbi-router-but-not-with-at-t-fiber-modem-orbi-router/765629 "2021-12-21T14:44:07Z")

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Server Version#: new version… Just updated recently Player Version#: Hello, I recently chose to update my ISP to AT&T from Comcast. I also use my own router as my network. I have a NetGear Orb AX6000. When I connec…

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## [Port 32400 forwarded correctly, but can't connect remotely, baffled](https://forums.plex.tv/t/port-32400-forwarded-correctly-but-cant-connect-remotely-baffled/765517)

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**Author:** [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Replies:** 9\
**Last updated:** [December 21, 2021, 12:41am UTC](https://forums.plex.tv/t/port-32400-forwarded-correctly-but-cant-connect-remotely-baffled/765517 "2021-12-21T00:41:45Z")

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I’m having the strangest problem with port forwarding. My firewall system is a FreeBSD server, and I use ipf for NAT and firewall duties. I’m pretty darn sure I know how to set up port forwarding on this system, having …

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## [Port 37243 forwarded to 32400 works for five seconds and then quits](https://forums.plex.tv/t/port-37243-forwarded-to-32400-works-for-five-seconds-and-then-quits/765338)

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**Author:** [@lboucher](https://forums.plex.tv/u/lboucher)\
**Replies:** 7\
**Last updated:** [December 20, 2021, 10:25pm UTC](https://forums.plex.tv/t/port-37243-forwarded-to-32400-works-for-five-seconds-and-then-quits/765338 "2021-12-20T22:25:15Z")

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Server Version#: 4.66.1 Player Version#: I’m trying to get my second server to operate remotely without being tunneled through Plex. My first server is using 32400 internally and externally, so I’ve forwarded 37243 ex…

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## [Can pass https://plex.tv/web to login the Remote Server with personal domain?](https://forums.plex.tv/t/can-pass-https-plex-tv-web-to-login-the-remote-server-with-personal-domain/759369)

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**Author:** [@nova168168\_gmail\_com](https://forums.plex.tv/u/nova168168_gmail_com)\
**Replies:** 4\
**Last updated:** [December 20, 2021, 11:05am UTC](https://forums.plex.tv/t/can-pass-https-plex-tv-web-to-login-the-remote-server-with-personal-domain/759369 "2021-12-20T11:05:35Z")

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Server Version#: Version 1.24.5.5173 Player Version#: Chrome 96.0.4664.45 I had been set up my own domain and SSL cert for the Plex Server. But when I use 'https://mydomain:32400/web" to login at Chrome, it will rela…

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## [Remote Access with Eero pro](https://forums.plex.tv/t/remote-access-with-eero-pro/765149)

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**Author:** [@soupz84](https://forums.plex.tv/u/soupz84)\
**Replies:** 1\
**Last updated:** [December 19, 2021, 9:33am UTC](https://forums.plex.tv/t/remote-access-with-eero-pro/765149 "2021-12-19T09:33:09Z")

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Server Version#:1.24.3.5033 Player Version#: Android Having issues with content playback via remote access. I can see the libraries from app on Android phone & Samsung TV but playback will not start, just the spinnin…

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## [Keep two servers content synced either local or remotely](https://forums.plex.tv/t/keep-two-servers-content-synced-either-local-or-remotely/765092)

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**Author:** [@jared\_heinrichs\_gmail\_com](https://forums.plex.tv/u/jared_heinrichs_gmail_com)\
**Replies:** 1\
**Last updated:** [December 18, 2021, 8:12pm UTC](https://forums.plex.tv/t/keep-two-servers-content-synced-either-local-or-remotely/765092 "2021-12-18T20:12:19Z")

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Server Version#: 1.25.2.5319 ======================================================== Is there any NATIVE way to keep the data of two servers in sync? ======================================================== I want t…

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## [What is the difference between adding a friend or creating a home user for that friend?](https://forums.plex.tv/t/what-is-the-difference-between-adding-a-friend-or-creating-a-home-user-for-that-friend/764937)

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**Author:** [@LeviDavis](https://forums.plex.tv/u/LeviDavis)\
**Replies:** 7\
**Last updated:** [December 17, 2021, 11:27pm UTC](https://forums.plex.tv/t/what-is-the-difference-between-adding-a-friend-or-creating-a-home-user-for-that-friend/764937 "2021-12-17T23:27:46Z")

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I have these ¼ million images of our family and I would like to share them with my brothers and sisters. What is the best way to do this in order to get them on my system and protecting them and me?

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## [Public IPv4 address not detected when using a DNS64 resolver](https://forums.plex.tv/t/public-ipv4-address-not-detected-when-using-a-dns64-resolver/761513)

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**Author:** [@certuna](https://forums.plex.tv/u/certuna)\
**Replies:** 15\
**Last updated:** [December 16, 2021, 12:15pm UTC](https://forums.plex.tv/t/public-ipv4-address-not-detected-when-using-a-dns64-resolver/761513 "2021-12-16T12:15:43Z")

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Server Version#: 1.25.1.5286 Player Version#: 4.70.0 (app.plex.tv) How to reproduce: full dual stack WAN with public IPv4 address (say, 11.22.33.44) dual stack LAN, Plex server also dual stack (192.168.x.x & IPv6 GUA…

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## [Remote access unaivable and Plex Pass bitrate limited](https://forums.plex.tv/t/remote-access-unaivable-and-plex-pass-bitrate-limited/764513)

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**Author:** [@Basoromyu\_protonmail\_com](https://forums.plex.tv/u/Basoromyu_protonmail_com)\
**Replies:** 2\
**Last updated:** [December 16, 2021, 10:52pm UTC](https://forums.plex.tv/t/remote-access-unaivable-and-plex-pass-bitrate-limited/764513 "2021-12-16T22:52:59Z")

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Server Version#: Version 4.66.1 Player Version#: Hi ! I’ve been using Plex for 2 years and I never got any problems using it. But since a couple of months (wihtout changing anything on my box or on plex media serve…

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## [I need a second port, as I'm running two separate PCs accessing two separate databases](https://forums.plex.tv/t/i-need-a-second-port-as-im-running-two-separate-pcs-accessing-two-separate-databases/764742)

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**Author:** [@lboucher](https://forums.plex.tv/u/lboucher)\
**Replies:** 6\
**Last updated:** [December 16, 2021, 9:37pm UTC](https://forums.plex.tv/t/i-need-a-second-port-as-im-running-two-separate-pcs-accessing-two-separate-databases/764742 "2021-12-16T21:37:57Z")

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Server Version#: 1.25.2.5319 Player Version#: Roku I presently have one server operating remotely directly, but my second server is requiring the relay service because I can’t re-use port 32400. I don’t want to start…

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## [Moved server; no access on same network](https://forums.plex.tv/t/moved-server-no-access-on-same-network/764719)

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**Author:** [@rickettflix](https://forums.plex.tv/u/rickettflix)\
**Replies:** 0\
**Last updated:** [December 16, 2021, 3:01pm UTC](https://forums.plex.tv/t/moved-server-no-access-on-same-network/764719 "2021-12-16T15:01:58Z")

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Server Version#: 1.25.2.5319 Player Version#: shield and android apps work fine but browser app.plex.tv doesn’t I moved the server following the article steps (copied the files over from app data etc). It’s all setup, …

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## [No connection thru PlexApp - but Portforwarding works perfectly?!](https://forums.plex.tv/t/no-connection-thru-plexapp-but-portforwarding-works-perfectly/759591)

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**Author:** [@MBuchner](https://forums.plex.tv/u/MBuchner)\
**Replies:** 6\
**Last updated:** [December 16, 2021, 10:52am UTC](https://forums.plex.tv/t/no-connection-thru-plexapp-but-portforwarding-works-perfectly/759591 "2021-12-16T10:52:35Z")

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Hello everybody! Since a few days I can’t reach my server neither through the Plex web app, nor through the Android app via the internet. Since I have a DS-Lite connection, I set up a DynDns port forwarding and it work…

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## [Watch together buffering when not limited by network nor CPU](https://forums.plex.tv/t/watch-together-buffering-when-not-limited-by-network-nor-cpu/764593)

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**Author:** [@JZStudios](https://forums.plex.tv/u/JZStudios)\
**Replies:** 0\
**Last updated:** [December 15, 2021, 9:04pm UTC](https://forums.plex.tv/t/watch-together-buffering-when-not-limited-by-network-nor-cpu/764593 "2021-12-15T21:04:33Z")

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Tried watching a movie together with someone last night and had to just give up because it wouldn’t play. The server PC has just been updated to Win10 and has a AMD FX-8350 with 16gb RAM. Based on the vague description o…

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## [Plex Android app cannot sign in](https://forums.plex.tv/t/plex-android-app-cannot-sign-in/764434)

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**Author:** [@cacamerde](https://forums.plex.tv/u/cacamerde)\
**Replies:** 1\
**Last updated:** [December 14, 2021, 10:49pm UTC](https://forums.plex.tv/t/plex-android-app-cannot-sign-in/764434 "2021-12-14T22:49:49Z")

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Server Version#: 1.25.2.5319 I cannot login to my server on a Synology NAS using the Plex Android App. I can, however, login from the same Android device using a web browser and specifying the correct IP:port-number. …

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