# Remote Access **URL:** https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=67 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 68 --- ## [VPN site to site - QNAP NAS on main site LG tv on remote site not working](https://forums.plex.tv/t/vpn-site-to-site-qnap-nas-on-main-site-lg-tv-on-remote-site-not-working/763716)
**Author:** [@vannimb](https://forums.plex.tv/u/vannimb)\ **Replies:** 13\ **Last updated:** [December 14, 2021, 11:33am UTC](https://forums.plex.tv/t/vpn-site-to-site-qnap-nas-on-main-site-lg-tv-on-remote-site-not-working/763716 "2021-12-14T11:33:01Z")
Server Version#:1.25.1.5286-34f965be8 Player Version#:5.29.1 Hello, i have site to site vpn between two remote sites. On the mian site i have the qnapnas running plex server 1.25.1.5286-34f965be8 and an LG TV runni… --- ## [Remote Access stopped working - despite via iPhone App](https://forums.plex.tv/t/remote-access-stopped-working-despite-via-iphone-app/763973)
**Author:** [@captainpimpjunior](https://forums.plex.tv/u/captainpimpjunior)\ **Replies:** 5\ **Last updated:** [December 14, 2021, 8:12am UTC](https://forums.plex.tv/t/remote-access-stopped-working-despite-via-iphone-app/763973 "2021-12-14T08:12:07Z")
Server Version#: 1.25.1.5286 Player Version#: Web Browser I already asked to refresh certificates w/o any change. Issues appeared a few weeks ago - but I can’t classify since I use usually Wifi. QNAP SW has changed, an… --- ## [Plex Server inaccessible remotely](https://forums.plex.tv/t/plex-server-inaccessible-remotely/764066)
**Author:** [@haoster](https://forums.plex.tv/u/haoster)\ **Replies:** 4\ **Last updated:** [December 14, 2021, 6:49am UTC](https://forums.plex.tv/t/plex-server-inaccessible-remotely/764066 "2021-12-14T06:49:44Z")
Server Version#: 1.25.1.5286 Player Version#: 1.39.1.2763-300bb607 I installed the latest plex server on synology nas. Everything worked fine on the local network, but the plex server is unavaliable remotely. Outside … --- ## [Can't see server outside of local network after pc restart](https://forums.plex.tv/t/cant-see-server-outside-of-local-network-after-pc-restart/764070)
**Author:** [@robert\_fenbert\_gmail\_com](https://forums.plex.tv/u/robert_fenbert_gmail_com)\ **Replies:** 2\ **Last updated:** [December 14, 2021, 1:56am UTC](https://forums.plex.tv/t/cant-see-server-outside-of-local-network-after-pc-restart/764070 "2021-12-14T01:56:08Z")
Server Version#: 1.25.2.5319 Player Version#: 1.39.1.2763-300bb607 Plex works great on local network, but on both my laptop (off network) and my phone I do not see the server available. The server has a green check nex… --- ## [Remote access stoped working suddenly](https://forums.plex.tv/t/remote-access-stoped-working-suddenly/760251)
**Author:** [@Jorgen.mossan\_bredband.net](https://forums.plex.tv/u/Jorgen.mossan_bredband.net)\ **Replies:** 5\ **Last updated:** [December 13, 2021, 9:32pm UTC](https://forums.plex.tv/t/remote-access-stoped-working-suddenly/760251 "2021-12-13T21:32:56Z")
Server Version#: 1.24.5.5173 Player Version#: Yesterday my remote access stopped from nowhere. Was going to see next episode of a show when i from nowhere saw that my librarys couldent connect securly. Havent changed … --- ## [Strange remote-access buffering/speed issue?](https://forums.plex.tv/t/strange-remote-access-buffering-speed-issue/762107)
**Author:** [@millermmail](https://forums.plex.tv/u/millermmail)\ **Replies:** 3\ **Last updated:** [December 13, 2021, 12:11am UTC](https://forums.plex.tv/t/strange-remote-access-buffering-speed-issue/762107 "2021-12-13T00:11:49Z")
Server Version#: 1.25.0.5282-2edd3c44d (Ubuntu Package) Player Version#: Web, Win10, Android I’m having a very strange issue with my Plex server and endless buffering. I’m at a loss of what else to check. Playback is t… --- ## [When I am outside my network and use the Android app and the LG TV app, the page only loads as soon as I try to start a movie. But it works when I open it in the browser. All settings are as they should be and in the past it has always worked. any tips?](https://forums.plex.tv/t/when-i-am-outside-my-network-and-use-the-android-app-and-the-lg-tv-app-the-page-only-loads-as-soon-as-i-try-to-start-a-movie-but-it-works-when-i-open-it-in-the-browser-all-settings-are-as-they-should-be-and-in-the-past-it-has-always-worked-any-tips/763844)
**Author:** [@janne4](https://forums.plex.tv/u/janne4)\ **Replies:** 2\ **Last updated:** [December 12, 2021, 2:30pm UTC](https://forums.plex.tv/t/when-i-am-outside-my-network-and-use-the-android-app-and-the-lg-tv-app-the-page-only-loads-as-soon-as-i-try-to-start-a-movie-but-it-works-when-i-open-it-in-the-browser-all-settings-are-as-they-should-be-and-in-the-past-it-has-always-worked-any-tips/763844 "2021-12-12T14:30:09Z")
Server Version#:1.25.1.5286 Player Version#:8.26.2.29389 --- ## [Remote access to my Plex server keeps dropping server-windows](https://forums.plex.tv/t/remote-access-to-my-plex-server-keeps-dropping-server-windows/763777)
**Author:** [@gallen602](https://forums.plex.tv/u/gallen602)\ **Replies:** 1\ **Last updated:** [December 11, 2021, 11:34pm UTC](https://forums.plex.tv/t/remote-access-to-my-plex-server-keeps-dropping-server-windows/763777 "2021-12-11T23:34:32Z")
Remote access to my Plex server keeps dropping. This happened a few months ago. My husband travels all over for work and hasn’t been able to connect through the app on his laptop for a long time. I am running the server … --- ## [I NEED HELP! Remote access stopped working. and im not smart enough to figure it out](https://forums.plex.tv/t/i-need-help-remote-access-stopped-working-and-im-not-smart-enough-to-figure-it-out/763700)
**Author:** [@jaradkirby247\_gmail\_com](https://forums.plex.tv/u/jaradkirby247_gmail_com)\ **Replies:** 3\ **Last updated:** [December 11, 2021, 8:54pm UTC](https://forums.plex.tv/t/i-need-help-remote-access-stopped-working-and-im-not-smart-enough-to-figure-it-out/763700 "2021-12-11T20:54:34Z")
Server Version#: Player Version#: I NEED HELP! Remote access stopped working. and im not smart enough to figure it out. I’m using a “western digital my cloud” as my server… it was plug and play and worked fine for a… --- ## [Cannot access plex from remote tv's but I can from the IOS mobile app?](https://forums.plex.tv/t/cannot-access-plex-from-remote-tvs-but-i-can-from-the-ios-mobile-app/763445)
**Author:** [@simonfishburn94](https://forums.plex.tv/u/simonfishburn94)\ **Replies:** 1\ **Last updated:** [December 11, 2021, 5:38pm UTC](https://forums.plex.tv/t/cannot-access-plex-from-remote-tvs-but-i-can-from-the-ios-mobile-app/763445 "2021-12-11T17:38:41Z")
Server Version#: 1.25.1.5286 Player Version#: Hi, I have a strange issue. I recently moved house and I now cannot access my plex server from a tv I previously could do, or any other tv around the world. It says my ser… --- ## [New Verizon Router Messed Up Remote Access](https://forums.plex.tv/t/new-verizon-router-messed-up-remote-access/763556)
**Author:** [@antb327](https://forums.plex.tv/u/antb327)\ **Replies:** 5\ **Last updated:** [December 11, 2021, 4:27pm UTC](https://forums.plex.tv/t/new-verizon-router-messed-up-remote-access/763556 "2021-12-11T16:27:55Z")
Yesterday we got new wi-fi from Verizon because we got a faster service upgrade. Currently we have the two routers (which are the G3100 models) and the new one is giving me difficulty connecting to remote access. When I … --- ## [Synology ds1621sx+ remote access unsecure](https://forums.plex.tv/t/synology-ds1621sx-remote-access-unsecure/762952)
**Author:** [@DeepFlix](https://forums.plex.tv/u/DeepFlix)\ **Replies:** 14\ **Last updated:** [December 9, 2021, 11:33pm UTC](https://forums.plex.tv/t/synology-ds1621sx-remote-access-unsecure/762952 "2021-12-09T23:33:55Z")
Server Version#: 1.25.1.5286 Player Version#: 4.66.1 I recently (1 week) got this amazing NAS. but i can not remote access plex with out using the relay option. Ive tried port forwarding on both router and nas, enab… --- ## [Not enough upload speed?](https://forums.plex.tv/t/not-enough-upload-speed/763242)
**Author:** [@Digichr](https://forums.plex.tv/u/Digichr)\ **Replies:** 1\ **Last updated:** [December 9, 2021, 10:39pm UTC](https://forums.plex.tv/t/not-enough-upload-speed/763242 "2021-12-09T22:39:44Z")
Server Version#: PlexMediaServer-1.25.1.5286 (Syno DSM7) Hello When I try to stream remote from my NAS I always get the error I have not enough bandwidth. It tells me it need 11862 kps, but I only would have 3000kps. … --- ## [Remote acces is on but don't work](https://forums.plex.tv/t/remote-acces-is-on-but-dont-work/761300)
**Author:** [@Nassimassb](https://forums.plex.tv/u/Nassimassb)\ **Replies:** 40\ **Last updated:** [December 9, 2021, 6:55pm UTC](https://forums.plex.tv/t/remote-acces-is-on-but-dont-work/761300 "2021-12-09T18:55:49Z")
Hello, I’ve been using plex for 2 months now and it worked perfectly but 2 weeks ago my remote acces suddenly stopped working. When I go to the settings it says that the remote acces is available but when I try to acces… --- ## [Upload remotely file from the Plex Web App](https://forums.plex.tv/t/upload-remotely-file-from-the-plex-web-app/763243)
**Author:** [@YannMille](https://forums.plex.tv/u/YannMille)\ **Replies:** 2\ **Last updated:** [December 9, 2021, 1:20pm UTC](https://forums.plex.tv/t/upload-remotely-file-from-the-plex-web-app/763243 "2021-12-09T13:20:23Z")
Hello! Is it possible to upload remotely a movie to my server (Windows 10 or Nvidia Shield Pro) from the Plex Web App? I’ve got the Plex Pass but I don’t find a way to do it. Thanks --- ## [Plex Remote Access intermittently down](https://forums.plex.tv/t/plex-remote-access-intermittently-down/762421)
**Author:** [@Lockie](https://forums.plex.tv/u/Lockie)\ **Replies:** 12\ **Last updated:** [December 8, 2021, 5:33pm UTC](https://forums.plex.tv/t/plex-remote-access-intermittently-down/762421 "2021-12-08T17:33:30Z")
Hi, I’m running my Plex server on a Synology NAS. The NAS is behind a VPN. However, my pfsense router has port 32400 (my plex remote port) forwarded and under DNS RESOLVER the following is defined: server: private-doma… --- ## [Remote access is driving me crazy](https://forums.plex.tv/t/remote-access-is-driving-me-crazy/762785)
**Author:** [@WienerVino](https://forums.plex.tv/u/WienerVino)\ **Replies:** 4\ **Last updated:** [December 7, 2021, 9:55pm UTC](https://forums.plex.tv/t/remote-access-is-driving-me-crazy/762785 "2021-12-07T21:55:24Z")
Server Version#: 1.24.1.4931 sigh… okay let’s see if you guys can help me. Hi, I got myself a new TerraMaster-server and set up my Plex-library in hope that remote access would work. Of course it didn’t when I just sai… --- ## [No Remote Server Access on One Device Only (LG WebOS TV)](https://forums.plex.tv/t/no-remote-server-access-on-one-device-only-lg-webos-tv/761529)
**Author:** [@markpbeaumont](https://forums.plex.tv/u/markpbeaumont)\ **Replies:** 5\ **Last updated:** [December 7, 2021, 8:00pm UTC](https://forums.plex.tv/t/no-remote-server-access-on-one-device-only-lg-webos-tv/761529 "2021-12-07T20:00:20Z")
Server Version#: 1.25.0.5282 (Synology NAS) Player Version#: 5.0.1 (LG WebOS) I can access my Synology NAS hosted Plex server locally and remotely on all devices except one - a remote LG WebOS TV with the latest playe… --- ## [DLNA Wired/Wireless](https://forums.plex.tv/t/dlna-wired-wireless/762874)
**Author:** [@CinemaParadiso](https://forums.plex.tv/u/CinemaParadiso)\ **Replies:** 2\ **Last updated:** [December 7, 2021, 7:32pm UTC](https://forums.plex.tv/t/dlna-wired-wireless/762874 "2021-12-07T19:32:35Z")
Server Version#: Version 4.71.0 Hello all, not sure if this is a Plex issue, Mac issue or general networking issue, but even though my wired network and wifi networks are on the same subnet (192.168.0.X) if the device I… --- ## [Remote Access Suddenly Not Working](https://forums.plex.tv/t/remote-access-suddenly-not-working/727080)
**Author:** [@cwandep](https://forums.plex.tv/u/cwandep)\ **Replies:** 48\ **Last updated:** [December 6, 2021, 7:50pm UTC](https://forums.plex.tv/t/remote-access-suddenly-not-working/727080 "2021-12-06T19:50:56Z")
Hi. I was using Remote Access on Friday and Saturday to play music, and it was working great. All of a sudden yesterday Remote Access is not enabled. I did not make any changes in the setup at all. I manually specify… --- ## [No remote access plexamp/plex apps but browser works, server state remote access is ok](https://forums.plex.tv/t/no-remote-access-plexamp-plex-apps-but-browser-works-server-state-remote-access-is-ok/761937)
**Author:** [@smcmpbll](https://forums.plex.tv/u/smcmpbll)\ **Replies:** 9\ **Last updated:** [December 6, 2021, 7:50am UTC](https://forums.plex.tv/t/no-remote-access-plexamp-plex-apps-but-browser-works-server-state-remote-access-is-ok/761937 "2021-12-06T07:50:23Z")
Server Version#: 1.23.1.4571 Player Version#: Up to date plexamp/plex apps Without any software or hardware changes, plex and plexamp have stopped being able to reach my plex server when outside the lan. Summary: I … --- ## [Remote access can not stream over 45 Mbps](https://forums.plex.tv/t/remote-access-can-not-stream-over-45-mbps/762166)
**Author:** [@komorka123](https://forums.plex.tv/u/komorka123)\ **Replies:** 1\ **Last updated:** [December 5, 2021, 12:35am UTC](https://forums.plex.tv/t/remote-access-can-not-stream-over-45-mbps/762166 "2021-12-05T00:35:52Z")
Server Version#: 1.25.0.5282 Player Version#: doesn’t matter - affect all clients Hi. My plex media server is limited to 40-45 Mbps upload when remote playing. My internet upload is 300 Mbps, client download is 600 Mbp… --- ## [Upgraded computer parts and now remote access will not work](https://forums.plex.tv/t/upgraded-computer-parts-and-now-remote-access-will-not-work/761097)
**Author:** [@peartea](https://forums.plex.tv/u/peartea)\ **Replies:** 11\ **Last updated:** [December 3, 2021, 8:50pm UTC](https://forums.plex.tv/t/upgraded-computer-parts-and-now-remote-access-will-not-work/761097 "2021-12-03T20:50:10Z")
Server Version#: 1.24.5.5173 Player Version#: Upgraded mobo/cpu so my computer is considered a new device. Set everything back up with manual port forwarding as I did before but for some reason now it will not work. … --- ## [Remote access to server not functioning on iOS player after ISP switch](https://forums.plex.tv/t/remote-access-to-server-not-functioning-on-ios-player-after-isp-switch/761557)
**Author:** [@jassch71057](https://forums.plex.tv/u/jassch71057)\ **Replies:** 1\ **Last updated:** [December 3, 2021, 3:37pm UTC](https://forums.plex.tv/t/remote-access-to-server-not-functioning-on-ios-player-after-isp-switch/761557 "2021-12-03T15:37:51Z")
Server Version#: 1.25.0.5282 Player Version#: iOS v. 7.25 I’m having problems remotely accessing a plex media server I have with the iOS client. (PlexAmp client is working fine.) The clients are working fine within the… --- ## [Only one remote user cannot connect](https://forums.plex.tv/t/only-one-remote-user-cannot-connect/759146)
**Author:** [@fontgoddess](https://forums.plex.tv/u/fontgoddess)\ **Replies:** 5\ **Last updated:** [December 1, 2021, 5:12am UTC](https://forums.plex.tv/t/only-one-remote-user-cannot-connect/759146 "2021-12-01T05:12:35Z")
Server Version#: 4.69.1 Player Version#: 4.29.2 I have a server running at my home and a number of remote and local users. Only one remote user is having trouble connecting, getting a “cannot connect securely” error. … --- ## [“User could not be authenticated” - Plex mobile app](https://forums.plex.tv/t/user-could-not-be-authenticated-plex-mobile-app/761358)
**Author:** [@engrdan](https://forums.plex.tv/u/engrdan)\ **Replies:** 3\ **Last updated:** [December 1, 2021, 12:28am UTC](https://forums.plex.tv/t/user-could-not-be-authenticated-plex-mobile-app/761358 "2021-12-01T00:28:58Z")
Server Version#: 4.70.0 Player Version#: 1.24.5.5173 It appears I am having the same issue as the OP in this form and have set a temporary lock on my mobile app account by failing to sign in a few times. Please unlock… --- ## [Remote connection only playing 2mbps](https://forums.plex.tv/t/remote-connection-only-playing-2mbps/761271)
**Author:** [@Hhhonlyfan](https://forums.plex.tv/u/Hhhonlyfan)\ **Replies:** 3\ **Last updated:** [November 30, 2021, 10:42pm UTC](https://forums.plex.tv/t/remote-connection-only-playing-2mbps/761271 "2021-11-30T22:42:01Z")
So I am running plex via a VPS and Ubuntu 20.04 and is showing direct connection. However when I go to play anything on any app or web version it’s limiting itself to 2mbps. Have changed the speed in both the app and we… --- ## [Custom SSL Certs - Python script updated](https://forums.plex.tv/t/custom-ssl-certs-python-script-updated/761350)
**Author:** [@bialar467](https://forums.plex.tv/u/bialar467)\ **Replies:** 0\ **Last updated:** [November 30, 2021, 9:57pm UTC](https://forums.plex.tv/t/custom-ssl-certs-python-script-updated/761350 "2021-11-30T21:57:59Z")
I have been using a python script created by a kind soul for a few years to generate the PMS compliant p12 and Custom Key for my SSL cert. The latest version(s) of Python have deprecated some functionality so that the o… --- ## [An unexpected playback problem occurred](https://forums.plex.tv/t/an-unexpected-playback-problem-occurred/752957)
**Author:** [@benherbert\_mail.com](https://forums.plex.tv/u/benherbert_mail.com)\ **Replies:** 2\ **Last updated:** [November 30, 2021, 3:50pm UTC](https://forums.plex.tv/t/an-unexpected-playback-problem-occurred/752957 "2021-11-30T15:50:40Z")
Server Version#: 4.68.0 Player Version#:5.25.2 Hi guys, I’ve got a friend that accesses my plex server from their house. Recently, they’ve updated their LG 55C7V and since then they’re receiving this error every time t… --- ## [Relay stopped working](https://forums.plex.tv/t/relay-stopped-working/761036)
**Author:** [@brood](https://forums.plex.tv/u/brood)\ **Replies:** 0\ **Last updated:** [November 29, 2021, 4:11pm UTC](https://forums.plex.tv/t/relay-stopped-working/761036 "2021-11-29T16:11:23Z")
Server Version#: 1.24.5.5173 My situation allows me to only use relay to access my content outside, but it recently stopped working. The setting is still enabled, and secure connections is set to preferred. Plex says t… [Previous page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=66) [Next page](https://forums.plex.tv/c/plex-media-server/remote-access/123.md?page=68)