# Plex Players **URL:** https://forums.plex.tv/c/plex-players/115.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Known Issues and Limitations](https://forums.plex.tv/t/known-issues-and-limitations/211749)
**Author:** [@Moussa](https://forums.plex.tv/u/Moussa)\ **Replies:** 0\ **Last updated:** [October 26, 2017, 1:55am UTC](https://forums.plex.tv/t/known-issues-and-limitations/211749 "2017-10-26T01:55:14Z")
Common Terms: Direct Play - The entire file plays as is, nothing is changed. Direct - The indicated stream is being directly copied by the transcoder. Direct Stream - One or more streams are being directly copied. T… --- ## [Offline downloads stuck on one audio language, track selector does nothing (Android)](https://forums.plex.tv/t/offline-downloads-stuck-on-one-audio-language-track-selector-does-nothing-android/943476)
**Author:** [@istinct](https://forums.plex.tv/u/istinct)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 7:29am UTC](https://forums.plex.tv/t/offline-downloads-stuck-on-one-audio-language-track-selector-does-nothing-android/943476 "2026-09-28T07:29:05Z")
Server Version#: 1.43.4.10903 Player Version#: 2026.18.1 Downloads are basically broken for anything with multiple audio tracks. I have episodes with French and English audio — streaming them directly from the server w… --- ## [Rant: New ATV app: no thanks. I want the old one back](https://forums.plex.tv/t/rant-new-atv-app-no-thanks-i-want-the-old-one-back/943162)
**Author:** [@defecta](https://forums.plex.tv/u/defecta)\ **Replies:** 210\ **Last updated:** [September 28, 2026, 6:56am UTC](https://forums.plex.tv/t/rant-new-atv-app-no-thanks-i-want-the-old-one-back/943162 "2026-09-28T06:56:48Z")
Server Version#: 1.43.0.10492 Player Version#: 2026.18.0 (2004) Platform version#: 27.0 Device model 14,1 Why did the player have to change from the native tvOS video player? The native one allowed for better scrubb… --- ## [Remote control / Companion casting completely broken on Android TV since New Plex Experience — serve](https://forums.plex.tv/t/remote-control-companion-casting-completely-broken-on-android-tv-since-new-plex-experience-serve/943129)
**Author:** [@Ramrock360](https://forums.plex.tv/u/Ramrock360)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 5:39am UTC](https://forums.plex.tv/t/remote-control-companion-casting-completely-broken-on-android-tv-since-new-plex-experience-serve/943129 "2026-09-28T05:39:58Z")
Since the “New Plex Experience” rollout to Android TV, remote/cross-device playback control has been completely broken — not degraded, completely non-functional. Direct playback (opening the app and pressing play yoursel… --- ## [Picture-in-Picture behaving incorrectly (Android app)](https://forums.plex.tv/t/picture-in-picture-behaving-incorrectly-android-app/943008)
**Author:** [@JoGoats](https://forums.plex.tv/u/JoGoats)\ **Replies:** 13\ **Last updated:** [September 25, 2026, 4:34am UTC](https://forums.plex.tv/t/picture-in-picture-behaving-incorrectly-android-app/943008 "2026-09-25T04:34:12Z")
Device Model: SM-S938U (Samsung Galaxy S25 Ultra) Android Version: 16 OneUI version: 8.5 Plex App version: 2026.18.0 I have attempted clearing the cache, clearing the app data, reinstalling the app, restarting my dev… --- ## [Can’t wait to enter my pin multiple times! (Sarcasm)](https://forums.plex.tv/t/can-t-wait-to-enter-my-pin-multiple-times-sarcasm/943561)
**Author:** [@davidmurder](https://forums.plex.tv/u/davidmurder)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 4:32am UTC](https://forums.plex.tv/t/can-t-wait-to-enter-my-pin-multiple-times-sarcasm/943561 "2026-09-28T04:32:57Z")
I like the overall look of the new Apple TV app, but it is really frustrating that I have to enter my pin again if I should happen to pause a movie to get up and use the restroom get a beverage or flip my laundry. I lite… --- ## [New Apple TV player has broken Live TV / DVR](https://forums.plex.tv/t/new-apple-tv-player-has-broken-live-tv-dvr/943560)
**Author:** [@tezza4x4](https://forums.plex.tv/u/tezza4x4)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 3:44am UTC](https://forums.plex.tv/t/new-apple-tv-player-has-broken-live-tv-dvr/943560 "2026-09-28T03:44:01Z")
Server Version#:1.43.4.10903 Player Version#:2026.18.0 Since the latest Apple TV player update, I’m unable to change TV channels in live TV. I have to restart the app most times to change channels. Windows and web clie… --- ## [\[iOS\] Playback resets to 1x while speed control still shows 2x](https://forums.plex.tv/t/ios-playback-resets-to-1x-while-speed-control-still-shows-2x/941781)
**Author:** [@aaronwestphal](https://forums.plex.tv/u/aaronwestphal)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 3:19am UTC](https://forums.plex.tv/t/ios-playback-resets-to-1x-while-speed-control-still-shows-2x/941781 "2026-09-28T03:19:30Z")
Server Version#: 1.43.3.10861-07dfddaeb Player Version#: Plex for iOS 2026.16.0 Platform Version#: iOS 27.0 Device: iPhone 15 Pro Max (iPhone16,2) Subscription: Lifetime Plex Pass When playing personal media from my… --- ## [Top Shelf no longer working on Apple TV 4K after sept 16th Update to 2026.18.0 on tvOS27](https://forums.plex.tv/t/top-shelf-no-longer-working-on-apple-tv-4k-after-sept-16th-update-to-2026-18-0-on-tvos27/942984)
**Author:** [@supportc](https://forums.plex.tv/u/supportc)\ **Replies:** 60\ **Last updated:** [September 28, 2026, 2:37am UTC](https://forums.plex.tv/t/top-shelf-no-longer-working-on-apple-tv-4k-after-sept-16th-update-to-2026-18-0-on-tvos27/942984 "2026-09-28T02:37:50Z")
Server Version#:1.43.4.10903 Player Version#:2026.18.0 Updated to TvOS27 on Monday and Top Shelf worked fine. Today updated server to the latest version and also updated plex app on apple tv to the new version. Now t… --- ## [Has anybody from plex responded on atv issues](https://forums.plex.tv/t/has-anybody-from-plex-responded-on-atv-issues/943552)
**Author:** [@lively\_br](https://forums.plex.tv/u/lively_br)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 2:26am UTC](https://forums.plex.tv/t/has-anybody-from-plex-responded-on-atv-issues/943552 "2026-09-28T02:26:36Z")
HAS ANYONE RESPONDED? We want audio delay feature back right now. Count your days. --- ## [New AppleTv app is a nightmare: audio offset adjusting is gone and embebed subtitles adjusting too](https://forums.plex.tv/t/new-appletv-app-is-a-nightmare-audio-offset-adjusting-is-gone-and-embebed-subtitles-adjusting-too/943200)
**Author:** [@jota9160](https://forums.plex.tv/u/jota9160)\ **Replies:** 23\ **Last updated:** [September 28, 2026, 2:20am UTC](https://forums.plex.tv/t/new-appletv-app-is-a-nightmare-audio-offset-adjusting-is-gone-and-embebed-subtitles-adjusting-too/943200 "2026-09-28T02:20:57Z")
I just found out about the new AppleTv app and i dont want to be dramatic, but i wanna kll myself: they have totally removed the audio offset settings, so now i have to watch everything 375ms out of sync instead of fixin… --- ## [Scrollen in Mediatheken etc sehr langsam](https://forums.plex.tv/t/scrollen-in-mediatheken-etc-sehr-langsam/943551)
**Author:** [@Luzi007](https://forums.plex.tv/u/Luzi007)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 2:11am UTC](https://forums.plex.tv/t/scrollen-in-mediatheken-etc-sehr-langsam/943551 "2026-09-28T02:11:34Z")
atest update completely ruins usability – performance and UI are a disaster Hi everyone, I’ve been using Plex for years, but the latest update has made the app practically unusable for me. The older version ran flawles… --- ## [Is Dolby Vision profile 8.1 RPU metadata still ignored (aka "fake dovi") on the new player?](https://forums.plex.tv/t/is-dolby-vision-profile-8-1-rpu-metadata-still-ignored-aka-fake-dovi-on-the-new-player/943226)
**Author:** [@cryptochrome](https://forums.plex.tv/u/cryptochrome)\ **Replies:** 3\ **Last updated:** [September 28, 2026, 1:53am UTC](https://forums.plex.tv/t/is-dolby-vision-profile-8-1-rpu-metadata-still-ignored-aka-fake-dovi-on-the-new-player/943226 "2026-09-28T01:53:13Z")
Hello Plex community and Plex devs, as we all know, the Plex player on AppleTV, for the longest time, did not support proper Dolby Vision playback (profile 8.1, specifically). It would signal Dolby Vision to the TV, but… --- ## [iPad, AirPlay, Letterbox fail](https://forums.plex.tv/t/ipad-airplay-letterbox-fail/938457)
**Author:** [@rjsa](https://forums.plex.tv/u/rjsa)\ **Replies:** 17\ **Last updated:** [September 28, 2026, 12:24am UTC](https://forums.plex.tv/t/ipad-airplay-letterbox-fail/938457 "2026-09-28T00:24:21Z")
Server Version#:4.145.1 Player Version#:2026.7.0(1660) Letterbox when playing to airplay snaps to left or top depending on AR, does not center. --- ## [Serious Playback Issue With New Apple TV App – Videos Frequently Won't Resume After Pausing](https://forums.plex.tv/t/serious-playback-issue-with-new-apple-tv-app-videos-frequently-wont-resume-after-pausing/943501)
**Author:** [@fppr](https://forums.plex.tv/u/fppr)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 12:17am UTC](https://forums.plex.tv/t/serious-playback-issue-with-new-apple-tv-app-videos-frequently-wont-resume-after-pausing/943501 "2026-09-28T00:17:00Z")
I’ve been under the weather for the past couple of days, so today I spent a good 6–8 hours watching TV through Plex. This gave me plenty of time to experience the new app and its issues firsthand. The new app has severa… --- ## [PLEASE help me make Vizio aware of the damage to the native app caused by a recent update](https://forums.plex.tv/t/please-help-me-make-vizio-aware-of-the-damage-to-the-native-app-caused-by-a-recent-update/940818)
**Author:** [@windowshadecure](https://forums.plex.tv/u/windowshadecure)\ **Replies:** 96\ **Last updated:** [September 28, 2026, 12:03am UTC](https://forums.plex.tv/t/please-help-me-make-vizio-aware-of-the-damage-to-the-native-app-caused-by-a-recent-update/940818 "2026-09-28T00:03:22Z")
People on Reddit are reporting the same issue. On Friday my Vizio TV updated itself. Ever since then whenever I launch the native Plex app on my TV there is a black rectangle in the upper left corner of the screen and … --- ## [Could you please add a replay button?](https://forums.plex.tv/t/could-you-please-add-a-replay-button/943549)
**Author:** [@fg94](https://forums.plex.tv/u/fg94)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 11:09pm UTC](https://forums.plex.tv/t/could-you-please-add-a-replay-button/943549 "2026-09-27T23:09:15Z")
Server Version#: the most recent one Player Version#: the most recent one Hello - my roommate sets up the Plex for us so I don’t quite know all the tech details. But I would love to have a “replay” or “start from begi… --- ## [TrueHD and DTSHD Master audio issues](https://forums.plex.tv/t/truehd-and-dtshd-master-audio-issues/943541)
**Author:** [@J-Bo](https://forums.plex.tv/u/J-Bo)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 10:31pm UTC](https://forums.plex.tv/t/truehd-and-dtshd-master-audio-issues/943541 "2026-09-27T22:31:41Z")
Is Truehd 7.1 and DTSHDMA having issues. Can’t get my files to direct play with the new player. Didn’t have issues before. Maybe issue with passthrough? Sound system is capable with both. Usually just passes through. --- ## [Apple TV HD – Direct Play broken since 2026.17.0](https://forums.plex.tv/t/apple-tv-hd-direct-play-broken-since-2026-17-0/943109)
**Author:** [@wonderer](https://forums.plex.tv/u/wonderer)\ **Replies:** 7\ **Last updated:** [September 27, 2026, 10:04pm UTC](https://forums.plex.tv/t/apple-tv-hd-direct-play-broken-since-2026-17-0/943109 "2026-09-27T22:04:20Z")
Server Version#: 1.43.3.10828 Player Version#: 2026.17.0; 2026.18.0 Since updating the Plex app on my Apple TV HD to 2026.17.0, media is now being hardware transcoded, including files that Direct Played without issue i… --- ## [New tvOS experience: watched indicators are difficult to distinguish at a glance](https://forums.plex.tv/t/new-tvos-experience-watched-indicators-are-difficult-to-distinguish-at-a-glance/943488)
**Author:** [@MemsTV](https://forums.plex.tv/u/MemsTV)\ **Replies:** 3\ **Last updated:** [September 27, 2026, 10:02pm UTC](https://forums.plex.tv/t/new-tvos-experience-watched-indicators-are-difficult-to-distinguish-at-a-glance/943488 "2026-09-27T22:02:24Z")
In the new Plex experience on Apple TV (tvOS), I find the watched indicator on episode thumbnails difficult to spot at a glance. In the attached screenshot, the watched episode has a small white checkmark next to the ep… --- ## [Android Plex app crashes after swiping away notifications](https://forums.plex.tv/t/android-plex-app-crashes-after-swiping-away-notifications/943546)
**Author:** [@willberry88](https://forums.plex.tv/u/willberry88)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 9:43pm UTC](https://forums.plex.tv/t/android-plex-app-crashes-after-swiping-away-notifications/943546 "2026-09-27T21:43:46Z")
Server Version#: Player Version#:2026.18.1 Every time I swipe away a notification telling me someone has started playing something from my server, the android app crashed with a “Plex has stopped” error. --- ## [New iOS Plex app not correctly displaying .ASS subtitle fonts and styling](https://forums.plex.tv/t/new-ios-plex-app-not-correctly-displaying-ass-subtitle-fonts-and-styling/914929)
**Author:** [@cyberb81](https://forums.plex.tv/u/cyberb81)\ **Replies:** 21\ **Last updated:** [September 27, 2026, 9:30pm UTC](https://forums.plex.tv/t/new-ios-plex-app-not-correctly-displaying-ass-subtitle-fonts-and-styling/914929 "2026-09-27T21:30:23Z")
After updating to the new mobile app on my iPhone, .ASS subtitles are no longer displaying correctly. Subtitle styles like shadow, outline, and font aren’t being properly applied and instead, a basic system font shows wi… --- ## [Apple TV 2026.18.0: turning off subtitles during Live TV freezes playback, then "can't reach server"](https://forums.plex.tv/t/apple-tv-2026-18-0-turning-off-subtitles-during-live-tv-freezes-playback-then-cant-reach-server/943494)
**Author:** [@rreckhardt](https://forums.plex.tv/u/rreckhardt)\ **Replies:** 3\ **Last updated:** [September 27, 2026, 9:18pm UTC](https://forums.plex.tv/t/apple-tv-2026-18-0-turning-off-subtitles-during-live-tv-freezes-playback-then-cant-reach-server/943494 "2026-09-27T21:18:35Z")
Server Version#: Player Version#: \ **Author:** [@chanceneel](https://forums.plex.tv/u/chanceneel)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 9:07pm UTC](https://forums.plex.tv/t/no-4k-transcode-options/943545 "2026-09-27T21:07:24Z") I’m really at a loss here. I’m watching a high bitrate film over my T-Mobile home internet and it’s struggling. Original is showing 55mbit but there’s no other 4k options. All I have is 1080p and less. How do I get my … --- ## [\[BUG\] New Plex Experience on Fire TV does not allow you to type your pin in with keyboard](https://forums.plex.tv/t/bug-new-plex-experience-on-fire-tv-does-not-allow-you-to-type-your-pin-in-with-keyboard/941400)
**Author:** [@EldonMcGuinness](https://forums.plex.tv/u/EldonMcGuinness)\ **Replies:** 11\ **Last updated:** [September 27, 2026, 8:17pm UTC](https://forums.plex.tv/t/bug-new-plex-experience-on-fire-tv-does-not-allow-you-to-type-your-pin-in-with-keyboard/941400 "2026-09-27T20:17:26Z")
I just got the new UI, and I don’t mind it per se; I’ve been dealing with it on my Roku devices for some time now. However, on my Amazon devices, I can no longer use the keyboard to type in my PIN. Now, this may not seem… --- ## [New Apple TV app won't play any videos from my NAS anymore!](https://forums.plex.tv/t/new-apple-tv-app-wont-play-any-videos-from-my-nas-anymore/943105)
**Author:** [@NickSazonov](https://forums.plex.tv/u/NickSazonov)\ **Replies:** 14\ **Last updated:** [September 27, 2026, 6:09pm UTC](https://forums.plex.tv/t/new-apple-tv-app-wont-play-any-videos-from-my-nas-anymore/943105 "2026-09-27T18:09:24Z")
Hi, After updating to the new redesigned Plex app on Apple TV, I started getting “Can’t reach server” when trying to play media from my local NAS. The strange part is that the server is clearly reachable. On the same A… --- ## [Stats for Nerds text is very small & might reveal something about heat with the new player](https://forums.plex.tv/t/stats-for-nerds-text-is-very-small-might-reveal-something-about-heat-with-the-new-player/943535)
**Author:** [@sumocomputers\_1](https://forums.plex.tv/u/sumocomputers_1)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 5:25pm UTC](https://forums.plex.tv/t/stats-for-nerds-text-is-very-small-might-reveal-something-about-heat-with-the-new-player/943535 "2026-09-27T17:25:19Z")
I know we are all busy finding more things to complain about with the new player, but I am still going back and forth between it and Plezy. I turned on “Stats for Nerds”, and the text is extremely small. Hopefully that … --- ## [AppleTV App Login Issue](https://forums.plex.tv/t/appletv-app-login-issue/943440)
**Author:** [@jjknappster](https://forums.plex.tv/u/jjknappster)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 4:23pm UTC](https://forums.plex.tv/t/appletv-app-login-issue/943440 "2026-09-27T16:23:07Z")
After logging into Plex on AppleTV, then exiting, then returning, I get stuck at Select User. It does nothing when I select my profile. I have to restart AppleTV (or close Plex app) to get back in. I’m not a fan of the m… --- ## [Can’t Use with new update](https://forums.plex.tv/t/can-t-use-with-new-update/943305)
**Author:** [@TangoOversway1](https://forums.plex.tv/u/TangoOversway1)\ **Replies:** 38\ **Last updated:** [September 27, 2026, 4:02pm UTC](https://forums.plex.tv/t/can-t-use-with-new-update/943305 "2026-09-27T16:02:38Z")
I’m really frustrated and my wife is back to the, “Stop using this program. It takes you more time to keep it running than we spend watching it” comments. We are on Apple TV and I have the server running on Linux. Today… --- ## [Apple TV preview is not looking good](https://forums.plex.tv/t/apple-tv-preview-is-not-looking-good/903123)
**Author:** [@oxjox](https://forums.plex.tv/u/oxjox)\ **Replies:** 20\ **Last updated:** [September 27, 2026, 3:17pm UTC](https://forums.plex.tv/t/apple-tv-preview-is-not-looking-good/903123 "2026-09-27T15:17:53Z")
I am extremely dishearten to see the direction Plex is going. When I open Plex, I want to see my library. The Home menu should include my content. I should not have to dig down to find the content I own when I open the … [Next page](https://forums.plex.tv/c/plex-players/115.md?page=1)