# Plex Players

**URL:** https://forums.plex.tv/c/plex-players/115.md?page=436

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 437

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## [Plex for windows UI poor performance](https://forums.plex.tv/t/plex-for-windows-ui-poor-performance/766417)

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**Author:** [@FluffyTorkelsonn](https://forums.plex.tv/u/FluffyTorkelsonn)\
**Replies:** 15\
**Last updated:** [August 8, 2022, 1:32pm UTC](https://forums.plex.tv/t/plex-for-windows-ui-poor-performance/766417 "2022-08-08T13:32:36Z")

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Server Version#: 1.25.2.5319 Player Version#: 1.39.1.2763-300bb607 I filmed what I am talking about: https://youtu.be/9wvqA\_8js9A The tldr is that while playing content the interface is quite sluggish. This means th…

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## [Plex lock iPhone volume control](https://forums.plex.tv/t/plex-lock-iphone-volume-control/803693)

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**Author:** [@vermaakpetrus](https://forums.plex.tv/u/vermaakpetrus)\
**Replies:** 0\
**Last updated:** [August 8, 2022, 11:57am UTC](https://forums.plex.tv/t/plex-lock-iphone-volume-control/803693 "2022-08-08T11:57:07Z")

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When the plex app is open, or running in the background it locks the phone volume so that you cannot adjust volume anywhere else on the phone. If you try to turn the volume up or down it stays locked in one spot until yo…

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## [Sound only No Video Remote Stream ios](https://forums.plex.tv/t/sound-only-no-video-remote-stream-ios/803657)

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**Author:** [@dsakiyama](https://forums.plex.tv/u/dsakiyama)\
**Replies:** 0\
**Last updated:** [August 8, 2022, 5:50am UTC](https://forums.plex.tv/t/sound-only-no-video-remote-stream-ios/803657 "2022-08-08T05:50:05Z")

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When playing video bi my iOS app through remote network through my Plex server, video is not shown and only plays audio. Same issue through iOS app and the web app. Same problem is all video files regardless of file ty…

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## [HDR video transcodes when audio needs to be transcoded (no subtitles)](https://forums.plex.tv/t/hdr-video-transcodes-when-audio-needs-to-be-transcoded-no-subtitles/802878)

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**Author:** [@Abatis](https://forums.plex.tv/u/Abatis)\
**Replies:** 1\
**Last updated:** [August 8, 2022, 2:29am UTC](https://forums.plex.tv/t/hdr-video-transcodes-when-audio-needs-to-be-transcoded-no-subtitles/802878 "2022-08-08T02:29:30Z")

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Server Version#: 1.27.2.5929 Player Version#: 9.6.0.34175 For the last releases i’ve been experiencing an issue where if a media file that has an HDR video stream needs to transcode audio, the video is also transcoded. …

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## [Music titles not showing in Android app](https://forums.plex.tv/t/music-titles-not-showing-in-android-app/803630)

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**Author:** [@eygraber](https://forums.plex.tv/u/eygraber)\
**Replies:** 0\
**Last updated:** [August 8, 2022, 12:23am UTC](https://forums.plex.tv/t/music-titles-not-showing-in-android-app/803630 "2022-08-08T00:23:50Z")

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Using Plex 9.6.2.34368 (cb1984f5) on a Pixel 5 Android 12 I have a music library that has all of the mp3 tags set correctly. The title’show correctly on Plex Web, but on the Android app, they are blank and just the trac…

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## [Plex htpc: xbox series x controller not working](https://forums.plex.tv/t/plex-htpc-xbox-series-x-controller-not-working/797821)

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**Author:** [@hanifidogukanozkan\_gmail\_com](https://forums.plex.tv/u/hanifidogukanozkan_gmail_com)\
**Replies:** 9\
**Last updated:** [July 14, 2022, 5:03pm UTC](https://forums.plex.tv/t/plex-htpc-xbox-series-x-controller-not-working/797821 "2022-07-14T17:03:46Z")

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Plex HTPC.log (85.0 KB) Hi guys I need your help. I prepared json for controller. But it is not working. File name: xbox-controller-windows.json { “name”: “Xbox Controller”, “idmatcher”: “XInput.\*|Microsoft.\*joystic…

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## [Different mpv profiles per library](https://forums.plex.tv/t/different-mpv-profiles-per-library/803600)

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**Author:** [@Sophon0](https://forums.plex.tv/u/Sophon0)\
**Replies:** 0\
**Last updated:** [August 7, 2022, 7:13pm UTC](https://forums.plex.tv/t/different-mpv-profiles-per-library/803600 "2022-08-07T19:13:07Z")

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I’m interested in using mpv’s external shader feature to apply different shaders based on what I’m watching. MPV supports a conditional profile feature, which allows selecting a profile based on some conditions (via lua…

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## [Flac files won't play on my iphone 8 in either plex or plexamp](https://forums.plex.tv/t/flac-files-wont-play-on-my-iphone-8-in-either-plex-or-plexamp/802876)

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**Author:** [@myron.selby](https://forums.plex.tv/u/myron.selby)\
**Replies:** 8\
**Last updated:** [August 7, 2022, 3:08pm UTC](https://forums.plex.tv/t/flac-files-wont-play-on-my-iphone-8-in-either-plex-or-plexamp/802876 "2022-08-07T15:08:59Z")

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Server Version#: 1.28.0.5999 Player Version#:8.6 It starts to play and then stops instantly. Sometimes it says there is a transcoding error. I thought both plex and plexamp could now play flac files without transcoding…

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## [Plex HTPC crashed after changing settings](https://forums.plex.tv/t/plex-htpc-crashed-after-changing-settings/803545)

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**Author:** [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\
**Replies:** 0\
**Last updated:** [August 7, 2022, 9:46am UTC](https://forums.plex.tv/t/plex-htpc-crashed-after-changing-settings/803545 "2022-08-07T09:46:15Z")

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Player Version#: V.1.22.1 I recently had a situation where changing something in the Plex HTPC settings crashing the app. I just tried changing the title background music volume from low to medium, after clicking mediu…

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## [Amazon Fire Tablet Cannot Download Content Which Has Multiple Version](https://forums.plex.tv/t/amazon-fire-tablet-cannot-download-content-which-has-multiple-version/803525)

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**Author:** [@mattwildes](https://forums.plex.tv/u/mattwildes)\
**Replies:** 0\
**Last updated:** [August 7, 2022, 4:09am UTC](https://forums.plex.tv/t/amazon-fire-tablet-cannot-download-content-which-has-multiple-version/803525 "2022-08-07T04:09:22Z")

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Server Version#: 1.26.2.5797 Player Version#: 9.6.1.34323 For a few months now I have been Optimizing my media with the following settings: Custom \> Universal Mobile \> 1.5 Mbps, 480p I could then configure my iPhon…

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## [Movies Crash Plex on Google TV](https://forums.plex.tv/t/movies-crash-plex-on-google-tv/803440)

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**Author:** [@markoid](https://forums.plex.tv/u/markoid)\
**Replies:** 1\
**Last updated:** [August 6, 2022, 3:34pm UTC](https://forums.plex.tv/t/movies-crash-plex-on-google-tv/803440 "2022-08-06T15:34:31Z")

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Server Version#: Player Version#: I have a Plex Server running on a Mac Mini with High Sierra, a Google TV chromecast running the Plex client app. When I try to play certain movies, a circle spins around, then Plex cra…

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## [Why is poster quality via the Samsung TV app crap?](https://forums.plex.tv/t/why-is-poster-quality-via-the-samsung-tv-app-crap/803404)

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**Author:** [@ChickenTenderer](https://forums.plex.tv/u/ChickenTenderer)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 9:58pm UTC](https://forums.plex.tv/t/why-is-poster-quality-via-the-samsung-tv-app-crap/803404 "2022-08-05T21:58:39Z")

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Server Version#: Latest (Windows) Player Version#: Latest I’ve noticed with my posters that have a colour gradient, my Samsung TV (and Xbox for that matter) running the Plex app doesn’t do a good job at rendering them.…

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## [Where do I fix this access issue](https://forums.plex.tv/t/where-do-i-fix-this-access-issue/797534)

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**Author:** [@pquodling](https://forums.plex.tv/u/pquodling)\
**Replies:** 1\
**Last updated:** [August 6, 2022, 1:08am UTC](https://forums.plex.tv/t/where-do-i-fix-this-access-issue/797534 "2022-08-06T01:08:56Z")

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I have plex pass - I am running Plex Server on my Synology NAS (DS918+) We just moved house - new ISP, new SSID on the home Lan, and new IP addresses for everything. Things all appear to work from Our Apple TV with it’s…

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## [No cover art on Apple devices](https://forums.plex.tv/t/no-cover-art-on-apple-devices/803412)

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**Author:** [@jan\_gudme](https://forums.plex.tv/u/jan_gudme)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 11:03pm UTC](https://forums.plex.tv/t/no-cover-art-on-apple-devices/803412 "2022-08-05T23:03:22Z")

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Hey guys, I really appreciate if I can get any help with this. I have my own server plus another couple of servers that are shared with me. The one I use the most, by far the largest, is one of the ones shared with me. …

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## [Samsung QLED is EXTREMELY Slow](https://forums.plex.tv/t/samsung-qled-is-extremely-slow/793466)

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**Author:** [@Italicize4786](https://forums.plex.tv/u/Italicize4786)\
**Replies:** 1\
**Last updated:** [August 5, 2022, 9:47pm UTC](https://forums.plex.tv/t/samsung-qled-is-extremely-slow/793466 "2022-08-05T21:47:56Z")

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I recently purchased a 2017 Samsung QLED tv. Combine that with my newly built (and powerful) server you could say I was pretty excited to get Plex up and running on the 4K TV! Sadly, as the weight of my thumb gently, a…

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## [Reset Zoom](https://forums.plex.tv/t/reset-zoom/803371)

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**Author:** [@dannymichel](https://forums.plex.tv/u/dannymichel)\
**Replies:** 2\
**Last updated:** [August 5, 2022, 7:29pm UTC](https://forums.plex.tv/t/reset-zoom/803371 "2022-08-05T19:29:20Z")

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How would I reset the zoom slider back to default?

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## [Adding subtitles - UI flow](https://forums.plex.tv/t/adding-subtitles-ui-flow/803382)

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**Author:** [@adefaria](https://forums.plex.tv/u/adefaria)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 7:12pm UTC](https://forums.plex.tv/t/adding-subtitles-ui-flow/803382 "2022-08-05T19:12:06Z")

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On my Vizio TV when I want to add subtitles to what I am currently watching: Hit Play/Pause and UI is exposed Navigate to the button that shows the available subtitles and click on it. At this point playback is stopped …

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## [Support for movies in 21:9 ratio for Ultrawide monitors](https://forums.plex.tv/t/support-for-movies-in-21-9-ratio-for-ultrawide-monitors/803347)

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**Author:** [@Guru\_Panda](https://forums.plex.tv/u/Guru_Panda)\
**Replies:** 5\
**Last updated:** [August 5, 2022, 7:16pm UTC](https://forums.plex.tv/t/support-for-movies-in-21-9-ratio-for-ultrawide-monitors/803347 "2022-08-05T19:16:59Z")

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I’ve seen a few forum posts relating to this subject and that support was going to be added in a future releases of Plex. I’m about to purchase a new monitor and an Ultrawide would benefit me for work purposes in terms o…

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## [5.43.1 update broke DoVi Profile 5 support on LG webOS](https://forums.plex.tv/t/5-43-1-update-broke-dovi-profile-5-support-on-lg-webos/802306)

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**Author:** [@sxeneize](https://forums.plex.tv/u/sxeneize)\
**Replies:** 14\
**Last updated:** [August 5, 2022, 7:06pm UTC](https://forums.plex.tv/t/5-43-1-update-broke-dovi-profile-5-support-on-lg-webos/802306 "2022-08-05T19:06:43Z")

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Server Version#: 1.27.2.5929 Player Version#: 5.43.1 Error says: “File is unplayable. Color space is not supported.” In the log i can see that It’s reporting to PMS that DoVi Profile 5 is not supported, which is wron…

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## [BUG: Unable to click on any drop-down menus on Plex for Mac 1.46.1.3056-ab91bdc0](https://forums.plex.tv/t/bug-unable-to-click-on-any-drop-down-menus-on-plex-for-mac-1-46-1-3056-ab91bdc0/797357)

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**Author:** [@wingcomm](https://forums.plex.tv/u/wingcomm)\
**Replies:** 4\
**Last updated:** [August 5, 2022, 6:07pm UTC](https://forums.plex.tv/t/bug-unable-to-click-on-any-drop-down-menus-on-plex-for-mac-1-46-1-3056-ab91bdc0/797357 "2022-08-05T18:07:13Z")

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Server Version#: 1.27.0.5897 Player Version#: 1.46.1.3056-ab91bdc0 I am unable to click on the library scan interval drop-down in Plex for Mac. However it works in Chrome.

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## [4k plays in VLC. Very laggy in Plex HTPC](https://forums.plex.tv/t/4k-plays-in-vlc-very-laggy-in-plex-htpc/803252)

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**Author:** [@SanderSp](https://forums.plex.tv/u/SanderSp)\
**Replies:** 1\
**Last updated:** [August 5, 2022, 4:04pm UTC](https://forums.plex.tv/t/4k-plays-in-vlc-very-laggy-in-plex-htpc/803252 "2022-08-05T16:04:24Z")

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I’m on the latest Plex Server version and I’ve just upgraded my CPU to a 4k capable one with Intel HD 630 integrated graphics. I play files on my HTPC locally with Plex HTPC. My HTPC is connected to a 4k receiver. When …

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## [Low Quality Playback After recent update (Members of Facebook Community are experiencing the same thing)](https://forums.plex.tv/t/low-quality-playback-after-recent-update-members-of-facebook-community-are-experiencing-the-same-thing/803330)

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**Author:** [@adamtar23](https://forums.plex.tv/u/adamtar23)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 11:48am UTC](https://forums.plex.tv/t/low-quality-playback-after-recent-update-members-of-facebook-community-are-experiencing-the-same-thing/803330 "2022-08-05T11:48:38Z")

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Hi everyone, I am new to the group but I’ve been using plex since the beginning. I came here because, after this last recent update, all of my devices (except while directly watching on my computer) are very blurry. All…

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## [Latest Samsung updates have made many files unplayable](https://forums.plex.tv/t/latest-samsung-updates-have-made-many-files-unplayable/794974)

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**Author:** [@Invisible\_Plex\_User](https://forums.plex.tv/u/Invisible_Plex_User)\
**Replies:** 10\
**Last updated:** [August 5, 2022, 1:07pm UTC](https://forums.plex.tv/t/latest-samsung-updates-have-made-many-files-unplayable/794974 "2022-08-05T13:07:20Z")

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I have 3 users with Samsung TVs. Most of the time they can play everything just fine. Sometimes, when direct playing something they would had faced issues so I would just tell them to disable direct play and let my serve…

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## [LG TV Playback Error - Fixed, but I don't understand why](https://forums.plex.tv/t/lg-tv-playback-error-fixed-but-i-dont-understand-why/803323)

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**Author:** [@KeithRBrown](https://forums.plex.tv/u/KeithRBrown)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 11:06am UTC](https://forums.plex.tv/t/lg-tv-playback-error-fixed-but-i-dont-understand-why/803323 "2022-08-05T11:06:20Z")

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Server Version#: 1.28.1.6018 Player Version#: Client - 5.43.2, Platform - 5.4.1 Whilst attempting to play certain media on an LG TV (specifically, MPEG-TS, with H.264/AVC video and AAC audio), I was getting a Playback…

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## [Plex Android mobile 9.6.1.34279 reboots phone with certain media](https://forums.plex.tv/t/plex-android-mobile-9-6-1-34279-reboots-phone-with-certain-media/803282)

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**Author:** [@KJAB](https://forums.plex.tv/u/KJAB)\
**Replies:** 3\
**Last updated:** [August 5, 2022, 10:18am UTC](https://forums.plex.tv/t/plex-android-mobile-9-6-1-34279-reboots-phone-with-certain-media/803282 "2022-08-05T10:18:00Z")

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Server Version: 1.28.0.5999-97678ded3 on Windows Server 2019 with latest Windows updates Player Version: 9.6.1.34279 (8db76ea8) on Pixel 6 Pro with Android 12 and latest (5 july) updates Playing a certain media in the …

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## [Local video - closed caption setting sticking in the interface, but does not stick in operation](https://forums.plex.tv/t/local-video-closed-caption-setting-sticking-in-the-interface-but-does-not-stick-in-operation/803318)

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**Author:** [@Fronobulax\_1](https://forums.plex.tv/u/Fronobulax_1)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 9:48am UTC](https://forums.plex.tv/t/local-video-closed-caption-setting-sticking-in-the-interface-but-does-not-stick-in-operation/803318 "2022-08-05T09:48:59Z")

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TV-OS Player. After setting closed captions to on in one video, after the video completes and I select and watch the next video, closed captions are not operating on the next video. I check the player settings and it say…

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## [There are two different homepage styles for web](https://forums.plex.tv/t/there-are-two-different-homepage-styles-for-web/803311)

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**Author:** [@Jasper\_Z](https://forums.plex.tv/u/Jasper_Z)\
**Replies:** 2\
**Last updated:** [August 5, 2022, 9:29am UTC](https://forums.plex.tv/t/there-are-two-different-homepage-styles-for-web/803311 "2022-08-05T09:29:23Z")

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Just like the one in the picture. Personally, I prefer the rectangular “continue to watch” instead of the same old cover image. Does anyone know how to set that effect on the home page?

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## [Playing Dolby Vision on IPAD PRO M1?](https://forums.plex.tv/t/playing-dolby-vision-on-ipad-pro-m1/803313)

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**Author:** [@frequenzy](https://forums.plex.tv/u/frequenzy)\
**Replies:** 0\
**Last updated:** [August 5, 2022, 9:25am UTC](https://forums.plex.tv/t/playing-dolby-vision-on-ipad-pro-m1/803313 "2022-08-05T09:25:38Z")

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Server Version#: Version 1.25.9.5721 on QNAP NAS Player Version#: Plex 8.6 on IPAD PRO M1 Video File#: Mediainfo Is it possible to play DV on IPAD PRO? When I tried to play there is no Video output but sound is workin…

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## [Why it only plays on 4K!](https://forums.plex.tv/t/why-it-only-plays-on-4k/803307)

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**Author:** [@makkistyle](https://forums.plex.tv/u/makkistyle)\
**Replies:** 1\
**Last updated:** [August 5, 2022, 8:17am UTC](https://forums.plex.tv/t/why-it-only-plays-on-4k/803307 "2022-08-05T08:17:36Z")

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Hi, Why the App on AppleTV plays my media On 4K (shown in image) All my media are 1080p.. how can I make set only for (play original quality) So I won’t face issue playing 4K while streaming from my iMac Thanks …

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## [Apple TV 4K - Photos won't play or shuffle](https://forums.plex.tv/t/apple-tv-4k-photos-wont-play-or-shuffle/766606)

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**Author:** [@clowg](https://forums.plex.tv/u/clowg)\
**Replies:** 8\
**Last updated:** [August 5, 2022, 4:24am UTC](https://forums.plex.tv/t/apple-tv-4k-photos-wont-play-or-shuffle/766606 "2022-08-05T04:24:47Z")

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Server Version#: 1.25.2.5319 Player Version#: 7.26 If I select a Photo library folder and choose either Play or Shuffle, the first photo displays and then just stays there - it never goes to the next photo. The photo s…

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