# Plex Players

**URL:** https://forums.plex.tv/c/plex-players/115.md?page=442

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 443

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## [Stop annoying push notifications about free TV shows & movies](https://forums.plex.tv/t/stop-annoying-push-notifications-about-free-tv-shows-movies/802166)

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**Author:** [@deplorableword](https://forums.plex.tv/u/deplorableword)\
**Replies:** 2\
**Last updated:** [July 26, 2022, 4:00pm UTC](https://forums.plex.tv/t/stop-annoying-push-notifications-about-free-tv-shows-movies/802166 "2022-07-26T16:00:13Z")

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How can I opt-out of getting a push notification when you add anything to your free plex streaming? It’s extremely annoying to get these, I don’t want to know about your “binge worthy crime dramas” I only want notificat…

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## [Roku (TCL smart TV) won't play any video content after updates](https://forums.plex.tv/t/roku-tcl-smart-tv-wont-play-any-video-content-after-updates/802158)

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**Author:** [@mnorman78\_gmail\_com](https://forums.plex.tv/u/mnorman78_gmail_com)\
**Replies:** 0\
**Last updated:** [July 26, 2022, 2:19pm UTC](https://forums.plex.tv/t/roku-tcl-smart-tv-wont-play-any-video-content-after-updates/802158 "2022-07-26T14:19:54Z")

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Notes: Roku TCL Smart TV Plex running on NVIDIA Shield Updated PMS on Shield Updated Plex app on Roku Since updating both the server and the Roku app to the latest, I cannot play any video content on the Roku TV. Mus…

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## [Android TV: Plex 9.5.0.33736 crashes on Adnroid TV 7 or earlier](https://forums.plex.tv/t/android-tv-plex-9-5-0-33736-crashes-on-adnroid-tv-7-or-earlier/802137)

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**Author:** [@paveltsekov](https://forums.plex.tv/u/paveltsekov)\
**Replies:** 1\
**Last updated:** [July 26, 2022, 1:07pm UTC](https://forums.plex.tv/t/android-tv-plex-9-5-0-33736-crashes-on-adnroid-tv-7-or-earlier/802137 "2022-07-26T13:07:05Z")

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See the stacktrace: FATAL EXCEPTION: pool-10-thread-1 Process: com.plexapp.android, PID: 5489 java.lang.IllegalArgumentException: Log tag “TransportRuntime.Executor” exceeds limit of 23 characters at android.util.Log…

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## [Odd video behavior iOS](https://forums.plex.tv/t/odd-video-behavior-ios/802089)

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**Author:** [@ipalm](https://forums.plex.tv/u/ipalm)\
**Replies:** 0\
**Last updated:** [July 25, 2022, 10:59pm UTC](https://forums.plex.tv/t/odd-video-behavior-ios/802089 "2022-07-25T22:59:13Z")

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This only happens with a few episodes of always Sunny, but in the episode info, it shows that it recognizes there are external subtitle files, but when I play the video, for some reason, most of the playback settings are…

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## [Plex downgrading 4k and 1080P video quality](https://forums.plex.tv/t/plex-downgrading-4k-and-1080p-video-quality/802069)

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**Author:** [@Goochman](https://forums.plex.tv/u/Goochman)\
**Replies:** 12\
**Last updated:** [July 25, 2022, 10:06pm UTC](https://forums.plex.tv/t/plex-downgrading-4k-and-1080p-video-quality/802069 "2022-07-25T22:06:08Z")

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Server Version#: 1.27.2 Player Version#: 5.42.2 I have a QNAP TS-453Be Media Server running Plex. I recently created a home video of a family trip in 4K - H.264/AVC Stereo sound. Plex says original is 30 mb/sec. Pl…

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## [Can I re-upload a downloaded local file?](https://forums.plex.tv/t/can-i-re-upload-a-downloaded-local-file/801892)

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**Author:** [@Ruedi09](https://forums.plex.tv/u/Ruedi09)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 9:54pm UTC](https://forums.plex.tv/t/can-i-re-upload-a-downloaded-local-file/801892 "2022-07-25T21:54:39Z")

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Server Version#: 1.27.2.5929 Player Version#:iOS 8.6 long story short: Due to some HDD problem and a not too intelligent decision all server data is gone, I’m back with a new empty Plex server. Some files were downloa…

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## [Reverse Playlist Order](https://forums.plex.tv/t/reverse-playlist-order/801963)

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**Author:** [@MerlinsBeard81](https://forums.plex.tv/u/MerlinsBeard81)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 9:48pm UTC](https://forums.plex.tv/t/reverse-playlist-order/801963 "2022-07-25T21:48:51Z")

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Is there a way to re-sort a playlist? I created a number of song playlists that I’d prefer to listen to in reverse order. Is it possible to do that? I couldn’t find any sort Newest-Oldest or Reverse order options for sor…

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## [Problem with x265 mp4 files on Fire Stick 4k](https://forums.plex.tv/t/problem-with-x265-mp4-files-on-fire-stick-4k/801973)

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**Author:** [@mlaranjo](https://forums.plex.tv/u/mlaranjo)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 9:39pm UTC](https://forums.plex.tv/t/problem-with-x265-mp4-files-on-fire-stick-4k/801973 "2022-07-25T21:39:10Z")

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Hi - I have some video files (mp4) that are 1080p - h265 transcoded. My LG TV’s plex app plays them no problem… My Ipad / Iphone’s plex app says it cant play the conetent but gives me the option to open them in another a…

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## [Angle renderer in windows app player](https://forums.plex.tv/t/angle-renderer-in-windows-app-player/802066)

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**Author:** [@yevaman44](https://forums.plex.tv/u/yevaman44)\
**Replies:** 3\
**Last updated:** [July 25, 2022, 9:01pm UTC](https://forums.plex.tv/t/angle-renderer-in-windows-app-player/802066 "2022-07-25T21:01:55Z")

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Server Version#: Player Version#: Hi , I bought a live time acces ..thx for this great app ! I want to reach the most accurate and beautiful render for my 4k stuff . I just saw that in windows player there’s differ…

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## [What Resources/Profiles/\[profile\].xml is used by webOS "Plex for LG"?](https://forums.plex.tv/t/what-resources-profiles-profile-xml-is-used-by-webos-plex-for-lg/801990)

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**Author:** [@Qwinn](https://forums.plex.tv/u/Qwinn)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 8:49pm UTC](https://forums.plex.tv/t/what-resources-profiles-profile-xml-is-used-by-webos-plex-for-lg/801990 "2022-07-25T20:49:11Z")

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Background: All of my videos with audio encoded to Opus are being transcoded to AAC or MP3 when sent to my 4K LG TV. This causes the video to also be transcoded whenever subtitles are turned on, which I always need as …

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## [Video Preview Thumbnails not displaying on Android TV client](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974)

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**Author:** [@damonc\_nz](https://forums.plex.tv/u/damonc_nz)\
**Replies:** 2\
**Last updated:** [July 25, 2022, 8:02pm UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974 "2022-07-25T20:02:39Z")

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Server Version#: 1.28.0.5973 Player Version#: 9.5.0.33736 (dd6a9a7e) I’m not sure when this started, but I suspect it’s been like this for at least a couple of months. I have several Sony Android TV’s, none of them are…

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## [Plex app on LG smart TV](https://forums.plex.tv/t/plex-app-on-lg-smart-tv/800457)

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**Author:** [@nav937](https://forums.plex.tv/u/nav937)\
**Replies:** 8\
**Last updated:** [July 25, 2022, 5:55pm UTC](https://forums.plex.tv/t/plex-app-on-lg-smart-tv/800457 "2022-07-25T17:55:55Z")

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Hi, I just wanted to give some feedback about the Plex app that I’m using on my LG smart TV. First of all, it feels a bit sluggish and it often needs to restart itself to free up memory. I don’t get this with any other …

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## [Strange Dolby Vision Problem](https://forums.plex.tv/t/strange-dolby-vision-problem/802052)

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**Author:** [@robertoc58](https://forums.plex.tv/u/robertoc58)\
**Replies:** 0\
**Last updated:** [July 25, 2022, 4:52pm UTC](https://forums.plex.tv/t/strange-dolby-vision-problem/802052 "2022-07-25T16:52:06Z")

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Server Version#:1.27.2.5929 Player Version#:9.5.0.33736 (dd6a9a7e) Hello Everyone. I just installed Plex on my Phillips Android TV, and im trying to play some DolbyVIsion films but im having some problems. When i pla…

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## [Plex TV programme import finds 1st episode and then removes others](https://forums.plex.tv/t/plex-tv-programme-import-finds-1st-episode-and-then-removes-others/801942)

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**Author:** [@andrew.peck\_me.com](https://forums.plex.tv/u/andrew.peck_me.com)\
**Replies:** 2\
**Last updated:** [July 25, 2022, 10:39am UTC](https://forums.plex.tv/t/plex-tv-programme-import-finds-1st-episode-and-then-removes-others/801942 "2022-07-25T10:39:10Z")

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Server Version#: Player Version#: 1.49.1.3146-73559c78 Just upgraded from a basic WD DUO HOME server to the Synology DS920+ DSM7 I installed Plex (via the plex download area) and configured it to find my Movie & TV …

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## [Downloads only seem to work outside my local network](https://forums.plex.tv/t/downloads-only-seem-to-work-outside-my-local-network/801915)

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**Author:** [@Robmonster](https://forums.plex.tv/u/Robmonster)\
**Replies:** 4\
**Last updated:** [July 25, 2022, 9:37am UTC](https://forums.plex.tv/t/downloads-only-seem-to-work-outside-my-local-network/801915 "2022-07-25T09:37:16Z")

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Server Version#: Version 1.27.2.5929 Player Version#: 9.5.0.33736 (Android) If I am on wifi my downloads jsut give me a message saying there has been an error, tap to retry. If I am on mobile data or on another wif…

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## [Invisible subtitles](https://forums.plex.tv/t/invisible-subtitles/801970)

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**Author:** [@plex\_jfr.im](https://forums.plex.tv/u/plex_jfr.im)\
**Replies:** 0\
**Last updated:** [July 25, 2022, 12:51am UTC](https://forums.plex.tv/t/invisible-subtitles/801970 "2022-07-25T00:51:09Z")

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Server Version#: 1.27.1.5916 Player Version#: idk Subtitles just don’t show up most of the time. They’re selected under streams but nothing shows up unless I select burn subtitles \> always. (Then, because Rokus have …

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## [How to play a movie version if the default audio stream is not supported?](https://forums.plex.tv/t/how-to-play-a-movie-version-if-the-default-audio-stream-is-not-supported/801948)

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**Author:** [@Istria](https://forums.plex.tv/u/Istria)\
**Replies:** 3\
**Last updated:** [July 24, 2022, 10:50pm UTC](https://forums.plex.tv/t/how-to-play-a-movie-version-if-the-default-audio-stream-is-not-supported/801948 "2022-07-24T22:50:49Z")

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Hi all, I ran into the following problem today: I have 2 ‘versions’ of a movie encoded in HEVC. Both versions have a EAC3 and an AAC audio track. The EAC3 track is flagged as ‘default’ on both. EAC3 codec is not suppo…

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## [Every time I leave a show or movie I Lose the HDMI Signal](https://forums.plex.tv/t/every-time-i-leave-a-show-or-movie-i-lose-the-hdmi-signal/801416)

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**Author:** [@Omuracada](https://forums.plex.tv/u/Omuracada)\
**Replies:** 13\
**Last updated:** [July 24, 2022, 5:15pm UTC](https://forums.plex.tv/t/every-time-i-leave-a-show-or-movie-i-lose-the-hdmi-signal/801416 "2022-07-24T17:15:33Z")

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I currently have a Sony VW695ES using a Emotiva XMC-2 Receiver and the Nvidia Shield Pro to access Plex. I am running the plex server on my synology. I am having the oddest problem, I have tested it and confirmed it o…

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## [Plex crashes on any single-season TV show](https://forums.plex.tv/t/plex-crashes-on-any-single-season-tv-show/801891)

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**Author:** [@RxBrad](https://forums.plex.tv/u/RxBrad)\
**Replies:** 0\
**Last updated:** [July 24, 2022, 1:52pm UTC](https://forums.plex.tv/t/plex-crashes-on-any-single-season-tv-show/801891 "2022-07-24T13:52:29Z")

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Server Version#:1.28.0.5973 Player Version#:9.6.0.33938 On literally any TV show that has a single season, if I browse to my TV library, then select that show, Plex immediately crashes to the home menu on my Nvidia S…

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## [Transcode FLAC \*DOWN\* for Sonos](https://forums.plex.tv/t/transcode-flac-down-for-sonos/798029)

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**Author:** [@vgrund](https://forums.plex.tv/u/vgrund)\
**Replies:** 10\
**Last updated:** [July 24, 2022, 11:51am UTC](https://forums.plex.tv/t/transcode-flac-down-for-sonos/798029 "2022-07-24T11:51:33Z")

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My Sonos S2 setup supports native FLAC (direct plays in Plex) but my wireless network (Sonosnet) struggles to handle things when I have more than two rooms playing their stereo pairs. I get dropouts and the usual not gr…

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## [Casting from Android/iOS Plex player to a Google Home connected speaker](https://forums.plex.tv/t/casting-from-android-ios-plex-player-to-a-google-home-connected-speaker/801650)

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**Author:** [@gsmahi1971](https://forums.plex.tv/u/gsmahi1971)\
**Replies:** 0\
**Last updated:** [July 22, 2022, 9:29am UTC](https://forums.plex.tv/t/casting-from-android-ios-plex-player-to-a-google-home-connected-speaker/801650 "2022-07-22T09:29:47Z")

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Hi apologies if this is the wrong place, wasn;t sure where to post this. Basically we run Plex Media Server on a Windows PC with the app on a number of iOS and Android devices. We also have a LitheAudio ceiling speaker…

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## [Apple TV quits often when play random Plex music playlist](https://forums.plex.tv/t/apple-tv-quits-often-when-play-random-plex-music-playlist/801866)

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**Author:** [@doubledutch59](https://forums.plex.tv/u/doubledutch59)\
**Replies:** 0\
**Last updated:** [July 24, 2022, 8:50am UTC](https://forums.plex.tv/t/apple-tv-quits-often-when-play-random-plex-music-playlist/801866 "2022-07-24T08:50:10Z")

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Hello, since a couple of weeks, my Apple TV quits often when play random music playlist with Plex, when turn on Apple TV again, he continues with the playlist. It only happen when play random with playlists. Anyone recog…

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## [I recently updated and now Plex is not loading on my Samsung TV](https://forums.plex.tv/t/i-recently-updated-and-now-plex-is-not-loading-on-my-samsung-tv/774736)

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**Author:** [@dstanleytv](https://forums.plex.tv/u/dstanleytv)\
**Replies:** 76\
**Last updated:** [July 24, 2022, 7:33am UTC](https://forums.plex.tv/t/i-recently-updated-and-now-plex-is-not-loading-on-my-samsung-tv/774736 "2022-07-24T07:33:08Z")

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Server Version#: Version 4.74.1 Player Version#: I recently updated to Version 4.74.1 on the Plex Web App (Windows 10) and when I go to Plex on my Samsung TV App it no longer loads. All I get is a black screen. Any…

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## [Samsung TV's can't play local live TV](https://forums.plex.tv/t/samsung-tvs-cant-play-local-live-tv/801842)

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**Author:** [@Dale-Osborne](https://forums.plex.tv/u/Dale-Osborne)\
**Replies:** 0\
**Last updated:** [July 24, 2022, 1:39am UTC](https://forums.plex.tv/t/samsung-tvs-cant-play-local-live-tv/801842 "2022-07-24T01:39:37Z")

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Server Version#: 1.27.2.5929 (Running on NVIDIA SHIELD) Player Version#: Latest Samsung TV versions as of 24/07/22 I have 2 Samsung TVs, a 2020 model (standard LED) and a 2022 ‘The Frame’ TV. I recently installed the…

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## [Subtitle size setting has no effect on some SRT subtitles](https://forums.plex.tv/t/subtitle-size-setting-has-no-effect-on-some-srt-subtitles/800950)

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**Author:** [@Flashwit](https://forums.plex.tv/u/Flashwit)\
**Replies:** 1\
**Last updated:** [July 24, 2022, 12:58am UTC](https://forums.plex.tv/t/subtitle-size-setting-has-no-effect-on-some-srt-subtitles/800950 "2022-07-24T00:58:36Z")

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Server Version#: Latest Player Version#: Latest Plex on Nvidia Shield. I like subtitles on everything but I don’t NEED them to understand most of the time so I want to set them very small. Unfortunately the Plex player…

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## [TrueHd being transcoded to Opus on U8G](https://forums.plex.tv/t/truehd-being-transcoded-to-opus-on-u8g/801730)

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**Author:** [@ben\_choi](https://forums.plex.tv/u/ben_choi)\
**Replies:** 3\
**Last updated:** [July 24, 2022, 12:11am UTC](https://forums.plex.tv/t/truehd-being-transcoded-to-opus-on-u8g/801730 "2022-07-24T00:11:01Z")

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Player Version#: 9.6.03384(bf9b1952) I have a movie that is Dolby vision/atmos, but when I play it, the audio transcodes to OPUS and I get a message saying TrueHD not supported. I saw some others having this problem too…

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## [Subtitles always disappear after a few hours](https://forums.plex.tv/t/subtitles-always-disappear-after-a-few-hours/801826)

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**Author:** [@yoerez](https://forums.plex.tv/u/yoerez)\
**Replies:** 0\
**Last updated:** [July 23, 2022, 11:54pm UTC](https://forums.plex.tv/t/subtitles-always-disappear-after-a-few-hours/801826 "2022-07-23T23:54:14Z")

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Server Version#: 1.27.2.5929 Player Version#: latest I’ve been having this strange problem for many years now when I watch literally anything on my Google Chrome TV streaming device, or by using the built in SONY Andro…

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## [Best Plex Player For Unstable Connection](https://forums.plex.tv/t/best-plex-player-for-unstable-connection/801750)

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**Author:** [@ldstechnol\_gmail\_com](https://forums.plex.tv/u/ldstechnol_gmail_com)\
**Replies:** 1\
**Last updated:** [July 23, 2022, 8:34pm UTC](https://forums.plex.tv/t/best-plex-player-for-unstable-connection/801750 "2022-07-23T20:34:53Z")

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Can anyone point me towards the best device which is suitable for an unstable connection. I want to watch plex films on a night but our wifi connections is remote and the speed varies especially at peak between 20mpbs an…

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## [\[Bug\] Continue Watching fails if something in later season is marked as played](https://forums.plex.tv/t/bug-continue-watching-fails-if-something-in-later-season-is-marked-as-played/796698)

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**Author:** [@LostOnTheLine](https://forums.plex.tv/u/LostOnTheLine)\
**Replies:** 2\
**Last updated:** [July 23, 2022, 8:16am UTC](https://forums.plex.tv/t/bug-continue-watching-fails-if-something-in-later-season-is-marked-as-played/796698 "2022-07-23T08:16:37Z")

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I checked & this is happening on both the Beta Android TV app as well as the standard release. I believe it is a Server issue, but it could be a client issue as well, just does not seem so to me. Windows 10 Server Ver…

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## [X265 Files Play Sound But No Video on Apple TV After Plex App is Updated](https://forums.plex.tv/t/x265-files-play-sound-but-no-video-on-apple-tv-after-plex-app-is-updated/801717)

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**Author:** [@stevesquires](https://forums.plex.tv/u/stevesquires)\
**Replies:** 0\
**Last updated:** [July 22, 2022, 10:55pm UTC](https://forums.plex.tv/t/x265-files-play-sound-but-no-video-on-apple-tv-after-plex-app-is-updated/801717 "2022-07-22T22:55:38Z")

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Server Version#: 1.27.2.5929 Player Version#: 8.6(3177) Whenever the Plex app is updated on AppleTV, all x265 files will play sound, but will not play video. Instead, there is a progress wheel displayed in front of a …

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