# Plex Players

**URL:** https://forums.plex.tv/c/plex-players/115.md?page=444

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 445

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## [Huge icons appeared again](https://forums.plex.tv/t/huge-icons-appeared-again/800434)

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**Author:** [@tel19](https://forums.plex.tv/u/tel19)\
**Replies:** 7\
**Last updated:** [July 19, 2022, 8:19am UTC](https://forums.plex.tv/t/huge-icons-appeared-again/800434 "2022-07-19T08:19:32Z")

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Server Version#: 1.27.2.5929 Player Version#: 4.84.1 The latest version of Firefox seems to have caused the same problem as I hit previously in this thread: Plex Web Version 4.61.2 The icons have suddenly become huge…

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## [Plex on FireTV won't let me choose 1080p on some movies](https://forums.plex.tv/t/plex-on-firetv-wont-let-me-choose-1080p-on-some-movies/801060)

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**Author:** [@emiellr](https://forums.plex.tv/u/emiellr)\
**Replies:** 1\
**Last updated:** [July 19, 2022, 4:33am UTC](https://forums.plex.tv/t/plex-on-firetv-wont-let-me-choose-1080p-on-some-movies/801060 "2022-07-19T04:33:57Z")

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Server Version#: 1.25.6.5577 Player Version#: 9.4.1.33413 Hey there, I have been wondering why on some movies plex won’t let me choose 1080p transcoded as an option. I have many 4K movie files, some of which plex will…

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## [Singles & EPs groupings fail to show year whereas Albums do](https://forums.plex.tv/t/singles-eps-groupings-fail-to-show-year-whereas-albums-do/801185)

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**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 3\
**Last updated:** [July 19, 2022, 4:19am UTC](https://forums.plex.tv/t/singles-eps-groupings-fail-to-show-year-whereas-albums-do/801185 "2022-07-19T04:19:48Z")

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Continuing the discussion from Music Library - Year is missing from EPs & Singles: Server Version#: Version 1.28.0.5973 Player Version#: Version 4.85.1 The above topic was auto closed and as I could not comment on it …

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## [Keeps pulling wrong subtitle file](https://forums.plex.tv/t/keeps-pulling-wrong-subtitle-file/779428)

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**Author:** [@ipalm](https://forums.plex.tv/u/ipalm)\
**Replies:** 15\
**Last updated:** [April 13, 2022, 10:26am UTC](https://forums.plex.tv/t/keeps-pulling-wrong-subtitle-file/779428 "2022-04-13T10:26:52Z")

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See attached

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## [Video does not play; rather displays random picture with correct audio](https://forums.plex.tv/t/video-does-not-play-rather-displays-random-picture-with-correct-audio/801242)

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**Author:** [@DragonCue](https://forums.plex.tv/u/DragonCue)\
**Replies:** 0\
**Last updated:** [July 18, 2022, 9:18pm UTC](https://forums.plex.tv/t/video-does-not-play-rather-displays-random-picture-with-correct-audio/801242 "2022-07-18T21:18:05Z")

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There are some videos that when attempted playback, some random image displays in a smaller box in upper left corner of screen with a frozen image behind it from the last live tv watched. The audio plays as expected. I’…

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## [Wrong episode order downloaded](https://forums.plex.tv/t/wrong-episode-order-downloaded/794646)

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**Author:** [@Mowee](https://forums.plex.tv/u/Mowee)\
**Replies:** 10\
**Last updated:** [July 18, 2022, 7:19pm UTC](https://forums.plex.tv/t/wrong-episode-order-downloaded/794646 "2022-07-18T19:19:52Z")

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Server Version#: 1.26.2.5797 Player Version#: 8.3 I just downloaded the latest 3 unwatched Doctor Who episodes on my mobile phone. I expected it to be S02E01, S02E02 and S02E03 but instead I recieved S00E04, S02E01 and…

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## [Most recent update](https://forums.plex.tv/t/most-recent-update/789430)

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**Author:** [@lockrob2000](https://forums.plex.tv/u/lockrob2000)\
**Replies:** 17\
**Last updated:** [July 18, 2022, 6:21pm UTC](https://forums.plex.tv/t/most-recent-update/789430 "2022-07-18T18:21:10Z")

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Not sure if this is the correct category, but I have been trying the Plex for HTPC and the most recent update, screwed with my Bluetooth keyboard (Logitech K400+) I can press a key, then wait a couple of seconds, then tr…

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## [Plex Error](https://forums.plex.tv/t/plex-error/801206)

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**Author:** [@Lee\_Buckley](https://forums.plex.tv/u/Lee_Buckley)\
**Replies:** 0\
**Last updated:** [July 18, 2022, 5:01pm UTC](https://forums.plex.tv/t/plex-error/801206 "2022-07-18T17:01:09Z")

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Using plex player on Samsung S8 Tablet & Sony Xperia 1 III, at random times the video will start playing backwards & the audio starts from the beginning, then get an error saying internet connection isn’t fast enough to …

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## [Low Resolution on LG Smart TV](https://forums.plex.tv/t/low-resolution-on-lg-smart-tv/801195)

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**Author:** [@amaespero](https://forums.plex.tv/u/amaespero)\
**Replies:** 0\
**Last updated:** [July 18, 2022, 3:15pm UTC](https://forums.plex.tv/t/low-resolution-on-lg-smart-tv/801195 "2022-07-18T15:15:33Z")

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When I play high resolution videos, the video quality is very low resolution. I have an LG webOS: Software Version TV 05.25.35 running Plex app version 5.1.2 The plex app I have installed on my qnap nas is Version 4.76…

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## [Unwatched Filter TV Shows](https://forums.plex.tv/t/unwatched-filter-tv-shows/801155)

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**Author:** [@TrialMaster](https://forums.plex.tv/u/TrialMaster)\
**Replies:** 0\
**Last updated:** [July 18, 2022, 7:23am UTC](https://forums.plex.tv/t/unwatched-filter-tv-shows/801155 "2022-07-18T07:23:59Z")

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Server Version#: 1.27.2.5929 Player Version#: 8.5 (2986) I have the Unwatched filter enabled on TV Shows and have noticed recently that if I add new content I need to remove the Unwatched filter then re-add for the new…

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## [Store Track Progress Not Working and Plex Skipping Tracks](https://forums.plex.tv/t/store-track-progress-not-working-and-plex-skipping-tracks/790792)

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**Author:** [@calebmpowers](https://forums.plex.tv/u/calebmpowers)\
**Replies:** 1\
**Last updated:** [July 18, 2022, 7:08am UTC](https://forums.plex.tv/t/store-track-progress-not-working-and-plex-skipping-tracks/790792 "2022-07-18T07:08:57Z")

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I am having an across the board issue with Plex, including desktop players, Plexamp and the Plex app. I listen to a lot of audiobooks and other long-form audio content, and have several libraries of content like this. Th…

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## [Ipad app doesn't keep screen on when used with macbook](https://forums.plex.tv/t/ipad-app-doesnt-keep-screen-on-when-used-with-macbook/801152)

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**Author:** [@pl22589](https://forums.plex.tv/u/pl22589)\
**Replies:** 0\
**Last updated:** [July 18, 2022, 6:44am UTC](https://forums.plex.tv/t/ipad-app-doesnt-keep-screen-on-when-used-with-macbook/801152 "2022-07-18T06:44:18Z")

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Player Version#: 8.5 (3006) I used the app store to install the ipad version of the app on my Macbook M1. However, it doesn’t stop the screensaver from kicking in. After 15 minutes the screen goes blank and I have to to…

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## [Mac Player invisible](https://forums.plex.tv/t/mac-player-invisible/800473)

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**Author:** [@coffein](https://forums.plex.tv/u/coffein)\
**Replies:** 2\
**Last updated:** [July 17, 2022, 6:04pm UTC](https://forums.plex.tv/t/mac-player-invisible/800473 "2022-07-17T18:04:25Z")

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Server Version#: 1.27.2.5929 Player Version#: 1.48.2 macOS Version#: 12.4 MacBook Pro Intel The Plex app windows are invisible. After starting the app I can’t see any windows. The app logo is visible in the dock and …

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## [Can Not Play Anything On LG Smart TV, NOTHING!](https://forums.plex.tv/t/can-not-play-anything-on-lg-smart-tv-nothing/800525)

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**Author:** [@britsoft](https://forums.plex.tv/u/britsoft)\
**Replies:** 44\
**Last updated:** [July 17, 2022, 3:25pm UTC](https://forums.plex.tv/t/can-not-play-anything-on-lg-smart-tv-nothing/800525 "2022-07-17T15:25:09Z")

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Server Version#: 4.76.1 Player Version#:Don’t Know Just turned on the LG 75 to watch an evening of plex and everything that I select says it has a playback error and it can not continue. Screen says OK and back to the…

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## [Subtitles not showing after video is paused and automatically quits plex](https://forums.plex.tv/t/subtitles-not-showing-after-video-is-paused-and-automatically-quits-plex/801058)

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**Author:** [@sternlir](https://forums.plex.tv/u/sternlir)\
**Replies:** 0\
**Last updated:** [July 17, 2022, 11:24am UTC](https://forums.plex.tv/t/subtitles-not-showing-after-video-is-paused-and-automatically-quits-plex/801058 "2022-07-17T11:24:13Z")

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When I pause a video, after some time it exits plex back to the main “google for chromecast TV” screen (which is also weird) When I go back to the episode, the subtitles are not displayed. I need to stop the episode and…

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## [Plex Alexa skill says playing but will not play to any player](https://forums.plex.tv/t/plex-alexa-skill-says-playing-but-will-not-play-to-any-player/670004)

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**Author:** [@griffinballs](https://forums.plex.tv/u/griffinballs)\
**Replies:** 81\
**Last updated:** [July 17, 2022, 5:00am UTC](https://forums.plex.tv/t/plex-alexa-skill-says-playing-but-will-not-play-to-any-player/670004 "2022-07-17T05:00:14Z")

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Hi I am trying to set up Plex to work with Alexa. Alexa can detect the server and players OK. She is definitely getting data from my server. But the media never plays, on any of my players. I have tried the Android app,…

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## [The player will not launch again if it isn't closed cleanly](https://forums.plex.tv/t/the-player-will-not-launch-again-if-it-isnt-closed-cleanly/800880)

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**Author:** [@owendaprile](https://forums.plex.tv/u/owendaprile)\
**Replies:** 1\
**Last updated:** [July 17, 2022, 3:26am UTC](https://forums.plex.tv/t/the-player-will-not-launch-again-if-it-isnt-closed-cleanly/800880 "2022-07-17T03:26:02Z")

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Server Version#: 1.27.2.5929 Player Version#: 1.48.2.3124-647ff031 (Flatpak) If the Plex Desktop app is killed while running, the (I assume) internal Plex Media Server doesn’t have the opportunity to clean itself up a…

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## [Harmony + FLIRC for Plex HTPC: Are we meant to use the Kodi presets?](https://forums.plex.tv/t/harmony-flirc-for-plex-htpc-are-we-meant-to-use-the-kodi-presets/800921)

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**Author:** [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Replies:** 3\
**Last updated:** [July 17, 2022, 2:45am UTC](https://forums.plex.tv/t/harmony-flirc-for-plex-htpc-are-we-meant-to-use-the-kodi-presets/800921 "2022-07-17T02:45:51Z")

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I am trying to set up a Plex HTPC remote control with a Harmony remote and a FLIRC receiver on Windows. I have had some success by choosing the Kodi preset in the FLIRC driver, and the FLIRC Kodi device in the Harmony, b…

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## [Plex Web Player on Chrome Desktop Constantly Crashing and sound cutting off last 1% of time](https://forums.plex.tv/t/plex-web-player-on-chrome-desktop-constantly-crashing-and-sound-cutting-off-last-1-of-time/797961)

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**Author:** [@Pullaynice](https://forums.plex.tv/u/Pullaynice)\
**Replies:** 6\
**Last updated:** [July 16, 2022, 9:36pm UTC](https://forums.plex.tv/t/plex-web-player-on-chrome-desktop-constantly-crashing-and-sound-cutting-off-last-1-of-time/797961 "2022-07-16T21:36:07Z")

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Server Version#: 1.27.0.5897 Player Version#:Plex Web: 4.76.1 My plex web player on Chrome is constantly crashing on some movies and when shows and movies do finish the sound is constantly getting cut off some where a…

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## [TV episodes do not show thumbnails when skipping unless launched with Play button](https://forums.plex.tv/t/tv-episodes-do-not-show-thumbnails-when-skipping-unless-launched-with-play-button/800284)

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**Author:** [@craigpomeroy](https://forums.plex.tv/u/craigpomeroy)\
**Replies:** 2\
**Last updated:** [July 16, 2022, 8:00pm UTC](https://forums.plex.tv/t/tv-episodes-do-not-show-thumbnails-when-skipping-unless-launched-with-play-button/800284 "2022-07-16T20:00:20Z")

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Server Version#: 4.76.1 Player Version#: 9.4.1.33413 (90b62877) If I play an episode of a TV series by clicking OK with the episode image highlighted (where I can cursor left/right to choose an episode from the season)…

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## [Plex HTPC: latest update has turned my display red](https://forums.plex.tv/t/plex-htpc-latest-update-has-turned-my-display-red/799340)

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**Author:** [@tim.b](https://forums.plex.tv/u/tim.b)\
**Replies:** 5\
**Last updated:** [July 16, 2022, 6:01pm UTC](https://forums.plex.tv/t/plex-htpc-latest-update-has-turned-my-display-red/799340 "2022-07-16T18:01:02Z")

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Hi! I’ve been using Plex HTPC since a while now and I’ve been very happy so far :slight\_smile: I get by far the best performance (no lags) when I select “Low Quality (ANGLE Renderer)”. I run both the Plex server and play…

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## [\[BUG\] Plex claims library is empty when recommendations are turned off](https://forums.plex.tv/t/bug-plex-claims-library-is-empty-when-recommendations-are-turned-off/800890)

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**Author:** [@soomon](https://forums.plex.tv/u/soomon)\
**Replies:** 19\
**Last updated:** [July 16, 2022, 5:37pm UTC](https://forums.plex.tv/t/bug-plex-claims-library-is-empty-when-recommendations-are-turned-off/800890 "2022-07-16T17:37:19Z")

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Server Version: 1.27.2.5929 Player Version: 1.48.2.3124-647ff031 I have a working plex server on my synology nas. After I turned off all recommendations for all libraries, when I click on a library in either the web i…

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## [Samsung QE50Q60AA - No sound from HDHomeRun recordings (ts files)](https://forums.plex.tv/t/samsung-qe50q60aa-no-sound-from-hdhomerun-recordings-ts-files/800613)

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**Author:** [@Geoff555](https://forums.plex.tv/u/Geoff555)\
**Replies:** 1\
**Last updated:** [July 16, 2022, 4:19pm UTC](https://forums.plex.tv/t/samsung-qe50q60aa-no-sound-from-hdhomerun-recordings-ts-files/800613 "2022-07-16T16:19:27Z")

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Server Version#: 1.27.2.5929 Player Version#:5.41.2 (Plex for Samsung ) I have recently purchased this TV and installed the latest version of Plex onto it. It plays all my music, TV Shows and Films that are usually …

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## [Buffering on PC, not on phone or TV](https://forums.plex.tv/t/buffering-on-pc-not-on-phone-or-tv/800939)

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**Author:** [@lachlanbromage\_gmail\_com](https://forums.plex.tv/u/lachlanbromage_gmail_com)\
**Replies:** 4\
**Last updated:** [July 16, 2022, 3:49pm UTC](https://forums.plex.tv/t/buffering-on-pc-not-on-phone-or-tv/800939 "2022-07-16T15:49:01Z")

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Hi there. I have an interesting problem. I am trying to watch a TV show on Plex on my PC (i9-9900k, RTX3090 etc.) Coming from a Synology NAS DS218Play. When I try to do so with Plex via the web (e.g. Chrome) it is consta…

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## [Watchlist BUG - "Similar Titles in Free To Watch" showing up even when "Movies & TV" is disabled](https://forums.plex.tv/t/watchlist-bug-similar-titles-in-free-to-watch-showing-up-even-when-movies-tv-is-disabled/800956)

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**Author:** [@Kilgry](https://forums.plex.tv/u/Kilgry)\
**Replies:** 0\
**Last updated:** [July 16, 2022, 1:59pm UTC](https://forums.plex.tv/t/watchlist-bug-similar-titles-in-free-to-watch-showing-up-even-when-movies-tv-is-disabled/800956 "2022-07-16T13:59:04Z")

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The Watchlist movie details page is displaying “Similar Titles in Free To Watch” even when “Movies & TV” is disabled at the Account level. This is what it looks like when display the details page for Finding Dory (at th…

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## [Roku Ultra LT color errors](https://forums.plex.tv/t/roku-ultra-lt-color-errors/800747)

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**Author:** [@chroma601\_gmail\_com](https://forums.plex.tv/u/chroma601_gmail_com)\
**Replies:** 5\
**Last updated:** [July 16, 2022, 12:23pm UTC](https://forums.plex.tv/t/roku-ultra-lt-color-errors/800747 "2022-07-16T12:23:35Z")

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I recently replaced my Roku Premier with an Ultra LT. HEVC files send my Sony Bravia into bt2020 mode, sometimes with HDR on and sometimes without. The only workaround I have found is to go into the TV menu and manuall…

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## [Plex HTPC Optical AC3/DTS Passthrough](https://forums.plex.tv/t/plex-htpc-optical-ac3-dts-passthrough/796310)

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**Author:** [@ghenry22](https://forums.plex.tv/u/ghenry22)\
**Replies:** 12\
**Last updated:** [July 16, 2022, 10:32am UTC](https://forums.plex.tv/t/plex-htpc-optical-ac3-dts-passthrough/796310 "2022-07-16T10:32:11Z")

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Hi, Long term plex user (and lifetime plex passer) here. I have been using PMP on my TV as a media center interface for some time now and was excited to see the resumption of development of a HTPC focused desktop clien…

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## [Amazon Fire TV, does subtitles work without transcode?](https://forums.plex.tv/t/amazon-fire-tv-does-subtitles-work-without-transcode/800858)

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**Author:** [@Starfoxfs](https://forums.plex.tv/u/Starfoxfs)\
**Replies:** 5\
**Last updated:** [July 16, 2022, 8:41am UTC](https://forums.plex.tv/t/amazon-fire-tv-does-subtitles-work-without-transcode/800858 "2022-07-16T08:41:36Z")

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I search for a new Playback Device, because on PS4 Subtitles always force transcoding on MKV Files. Can the Fire TV Stick and Plex do this without transcoding ?

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## [No hardware decoding on Plex-htpc linux with AMDGPU](https://forums.plex.tv/t/no-hardware-decoding-on-plex-htpc-linux-with-amdgpu/797250)

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**Author:** [@jamer007](https://forums.plex.tv/u/jamer007)\
**Replies:** 3\
**Last updated:** [July 16, 2022, 7:51am UTC](https://forums.plex.tv/t/no-hardware-decoding-on-plex-htpc-linux-with-amdgpu/797250 "2022-07-16T07:51:48Z")

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Server Version#: 1.26.2.5797 Player Version#: 1.19.1.3076 Hi i’m running Plex-htpc on linux (linux mint), as CPU/iGPU i have an AMD ryzen 5600G, and i’m using the embedded GPU of the CPU (Vega 7 with AMDGPU mesa driver…

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## [Plex HTPC Limited Touch Support - Unusable on Touch Screen](https://forums.plex.tv/t/plex-htpc-limited-touch-support-unusable-on-touch-screen/800904)

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**Author:** [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\
**Replies:** 1\
**Last updated:** [July 16, 2022, 7:42am UTC](https://forums.plex.tv/t/plex-htpc-limited-touch-support-unusable-on-touch-screen/800904 "2022-07-16T07:42:53Z")

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Server Version#: 1.27.2.5929 Player Version#: Plex HTPC 1.21.1.3131-2a5b8107 I’m running the latest Plex HTPC on my Windows 10 machine and have found that it lacks touch support for anything useful. I am able to touch…

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