# Plex Players **URL:** https://forums.plex.tv/c/plex-players/115.md?page=455 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 456 --- ## [Feature Request: Specify GPU used for video when multiple](https://forums.plex.tv/t/feature-request-specify-gpu-used-for-video-when-multiple/798252)
**Author:** [@garyft](https://forums.plex.tv/u/garyft)\ **Replies:** 2\ **Last updated:** [June 24, 2022, 2:37pm UTC](https://forums.plex.tv/t/feature-request-specify-gpu-used-for-video-when-multiple/798252 "2022-06-24T14:37:25Z")
It would be useful if the Windows player could specify what GPU it uses for video. Right now it defaults to the built in GPU instead of allowing it to use the higher end add-in GPU. --- ## [HELP issue playing 4K movies on Android TV app](https://forums.plex.tv/t/help-issue-playing-4k-movies-on-android-tv-app/797248)
**Author:** [@uhzyaj](https://forums.plex.tv/u/uhzyaj)\ **Replies:** 6\ **Last updated:** [June 24, 2022, 9:42am UTC](https://forums.plex.tv/t/help-issue-playing-4k-movies-on-android-tv-app/797248 "2022-06-24T09:42:35Z")
I recently updated to the latest Android TV on my smart projector and have come to have issues with playing 4K movies. During playback, there are small pixels on the top of the screen almost looks like dead pixels flashi… --- ## [BUG: Plex for Mac unable to play video](https://forums.plex.tv/t/bug-plex-for-mac-unable-to-play-video/790266)
**Author:** [@wingcomm](https://forums.plex.tv/u/wingcomm)\ **Replies:** 17\ **Last updated:** [June 24, 2022, 5:04am UTC](https://forums.plex.tv/t/bug-plex-for-mac-unable-to-play-video/790266 "2022-06-24T05:04:32Z")
Discovered that Plex for Mac is unable to play Videos anymore. Plex in Chrome/Safari work fine. Plex for Mac Version 1.43.4.2971-aa2133cc Plex Media Server 1.26.0.5715 Plex Media Server console shows an unending strea… --- ## [HTPC and mutliple displays](https://forums.plex.tv/t/htpc-and-mutliple-displays/798265)
**Author:** [@samip5](https://forums.plex.tv/u/samip5)\ **Replies:** 0\ **Last updated:** [June 24, 2022, 1:47am UTC](https://forums.plex.tv/t/htpc-and-mutliple-displays/798265 "2022-06-24T01:47:39Z")
Server Version#: shouldn’t matter Player Version#: 1.19.1.3076-b24239e5 It seems that no matter what I do, I cannot switch the app from the primary display. I want full screen on left monitor but it will not want to do… --- ## [Un-normalized DizqueTV streams cause Avfilter-7.dll crash to desktop (Intel only)](https://forums.plex.tv/t/un-normalized-dizquetv-streams-cause-avfilter-7-dll-crash-to-desktop-intel-only/798097)
**Author:** [@flatlandermachine](https://forums.plex.tv/u/flatlandermachine)\ **Replies:** 0\ **Last updated:** [June 22, 2022, 6:47pm UTC](https://forums.plex.tv/t/un-normalized-dizquetv-streams-cause-avfilter-7-dll-crash-to-desktop-intel-only/798097 "2022-06-22T18:47:30Z")
Server Version#: 1.27.1.5916-6b0e31a64 HTPC Player Version#: 1.19.1.3076-b24239e5 Plex for Windows Version#: 1.47.1.3086-6c3d964f DizqueTV set to NOT “Normalize Resolution” in ffmpeg properties of Live Guide Streams … --- ## [No background on smart collections](https://forums.plex.tv/t/no-background-on-smart-collections/798253)
**Author:** [@Fluamsler](https://forums.plex.tv/u/Fluamsler)\ **Replies:** 2\ **Last updated:** [June 23, 2022, 11:38pm UTC](https://forums.plex.tv/t/no-background-on-smart-collections/798253 "2022-06-23T23:38:26Z")
I’ve created a smart collection (rules are "Title Contains “John Doe”) and manually added the poster and background. Now if I open the collection on my Apple TV it does not show the background. I’ve removed collections … --- ## [Plex HTPC Windows 11 HDR: Wired Overlay](https://forums.plex.tv/t/plex-htpc-windows-11-hdr-wired-overlay/798216)
**Author:** [@srt](https://forums.plex.tv/u/srt)\ **Replies:** 1\ **Last updated:** [June 23, 2022, 6:23pm UTC](https://forums.plex.tv/t/plex-htpc-windows-11-hdr-wired-overlay/798216 "2022-06-23T18:23:01Z")
--- ## [Green line on the bottom of cinemascope movies](https://forums.plex.tv/t/green-line-on-the-bottom-of-cinemascope-movies/798226)
**Author:** [@Ninelpienel](https://forums.plex.tv/u/Ninelpienel)\ **Replies:** 0\ **Last updated:** [June 23, 2022, 6:02pm UTC](https://forums.plex.tv/t/green-line-on-the-bottom-of-cinemascope-movies/798226 "2022-06-23T18:02:31Z")
Hey, since few weeks I notice a weird green line on the bottom when I’m steaming movies in cinemascope resolution. That happens with H.264 and HEVC (4K/HDR) encodes. Has someone a similar problem? I’m streaming without … --- ## [Nvidia Shield 2019: Next episode starts playing in the background](https://forums.plex.tv/t/nvidia-shield-2019-next-episode-starts-playing-in-the-background/798082)
**Author:** [@Avalerion](https://forums.plex.tv/u/Avalerion)\ **Replies:** 6\ **Last updated:** [June 23, 2022, 5:04pm UTC](https://forums.plex.tv/t/nvidia-shield-2019-next-episode-starts-playing-in-the-background/798082 "2022-06-23T17:04:58Z")
Server Version#: 1.27.0.5897 Player Version#: 9.3.0.32977 When I’m watching a TV episode and the episode finishes, Plex shows me the “continue watching” screen, but for some reason Plex starts playing the next episode … --- ## [Can’t scroll between episodes](https://forums.plex.tv/t/can-t-scroll-between-episodes/794233)
**Author:** [@timmaietta](https://forums.plex.tv/u/timmaietta)\ **Replies:** 1\ **Last updated:** [June 23, 2022, 5:02pm UTC](https://forums.plex.tv/t/can-t-scroll-between-episodes/794233 "2022-06-23T17:02:37Z")
Server Version#: Player Version#: 9.2.0.32520 Inside a season when I try to scroll thru episodes it crashes. I have to use a different device to pick my episode and then fling it to the tv. --- ## [No video when watching anything](https://forums.plex.tv/t/no-video-when-watching-anything/798159)
**Author:** [@hoytred](https://forums.plex.tv/u/hoytred)\ **Replies:** 1\ **Last updated:** [June 23, 2022, 9:24am UTC](https://forums.plex.tv/t/no-video-when-watching-anything/798159 "2022-06-23T09:24:06Z")
When I try to play something I can get audio but no picture and it only happens in the app on web it’s fine on xbox it’s fine just the desktop app. I have reinstalled the app made sure it’s up to date deleted my local fi… --- ## [Cannot open windows plex](https://forums.plex.tv/t/cannot-open-windows-plex/798149)
**Author:** [@sxc19](https://forums.plex.tv/u/sxc19)\ **Replies:** 6\ **Last updated:** [June 23, 2022, 7:25am UTC](https://forums.plex.tv/t/cannot-open-windows-plex/798149 "2022-06-23T07:25:42Z")
My plex windows can’t be opened normally, it is blank after opening, there is no interface --- ## [4k UHD does not play past 2hrs except in web player](https://forums.plex.tv/t/4k-uhd-does-not-play-past-2hrs-except-in-web-player/798147)
**Author:** [@tom\_stening](https://forums.plex.tv/u/tom_stening)\ **Replies:** 0\ **Last updated:** [June 23, 2022, 6:08am UTC](https://forums.plex.tv/t/4k-uhd-does-not-play-past-2hrs-except-in-web-player/798147 "2022-06-23T06:08:03Z")
Server Version#: 1.27.0.5897 Player Version#: 5.40.0 This seems to be an occasional problem that people have that never seems to be resolved. The facts are as follows: content is played through direct play to a Samsu… --- ## [BUG: Chromecast Player Fails to Play AC3 Mono Videos](https://forums.plex.tv/t/bug-chromecast-player-fails-to-play-ac3-mono-videos/798141)
**Author:** [@tanga25](https://forums.plex.tv/u/tanga25)\ **Replies:** 0\ **Last updated:** [June 23, 2022, 5:46am UTC](https://forums.plex.tv/t/bug-chromecast-player-fails-to-play-ac3-mono-videos/798141 "2022-06-23T05:46:40Z")
Server Version: 1.27.0.5897 Player Version: 9.4.0.33297 (45c33cc9) Chromecast The issue is unique to the version running on Chromecast. When attempting to play a 1985 TV 480i mini-series presented with AC3 mono audio,… --- ## [Plex Player Windows not cleaning up autoupdate versions](https://forums.plex.tv/t/plex-player-windows-not-cleaning-up-autoupdate-versions/792770)
**Author:** [@fehwalker](https://forums.plex.tv/u/fehwalker)\ **Replies:** 3\ **Last updated:** [June 22, 2022, 8:46pm UTC](https://forums.plex.tv/t/plex-player-windows-not-cleaning-up-autoupdate-versions/792770 "2022-06-22T20:46:30Z")
Server Version#: 1.26.0.5715 Player Version#: 1.44.0.2981-e2d72ac2 While cleaning up disk space on my desktop I noticed it appears the autoupdate feature for the Plex Player for Windows is not cleaning up old versions … --- ## [Trouble naming a device](https://forums.plex.tv/t/trouble-naming-a-device/798072)
**Author:** [@servic774](https://forums.plex.tv/u/servic774)\ **Replies:** 2\ **Last updated:** [June 22, 2022, 8:23pm UTC](https://forums.plex.tv/t/trouble-naming-a-device/798072 "2022-06-22T20:23:13Z")
Hello, I am new to the forum, I need help with an issue on my samsung screens with plex 5.40.0. I cannot name my devices and on the server they appear with the same name which prevents me from identifying each one. Can … --- ## [Unable to launch plex on iOS 16 dev preview](https://forums.plex.tv/t/unable-to-launch-plex-on-ios-16-dev-preview/797699)
**Author:** [@chansearrington](https://forums.plex.tv/u/chansearrington)\ **Replies:** 2\ **Last updated:** [June 22, 2022, 7:57pm UTC](https://forums.plex.tv/t/unable-to-launch-plex-on-ios-16-dev-preview/797699 "2022-06-22T19:57:50Z")
My iPhone 13 Pro Max is on the the latest iOS 16 Dev Preview and Running Plex Beta through TestFlight, running Plex version 8.5 (2931) I’m unable to launch Plex and receive the following error message from iOS Develop… --- ## [Xbox Series X issues with h.264 encoding](https://forums.plex.tv/t/xbox-series-x-issues-with-h-264-encoding/797510)
**Author:** [@bishop375](https://forums.plex.tv/u/bishop375)\ **Replies:** 2\ **Last updated:** [June 22, 2022, 5:56pm UTC](https://forums.plex.tv/t/xbox-series-x-issues-with-h-264-encoding/797510 "2022-06-22T17:56:17Z")
When trying to play videos, TV shows specifically, h.264 is an unmitigated disaster for playback. Stuttering, stammering, and inside of a minute, it stops cold. X265, however, works just fine. Which makes little to no se… --- ## [Apple TV settings for adjusting subtitle size not showing](https://forums.plex.tv/t/apple-tv-settings-for-adjusting-subtitle-size-not-showing/798008)
**Author:** [@Debonairtbs](https://forums.plex.tv/u/Debonairtbs)\ **Replies:** 4\ **Last updated:** [June 22, 2022, 5:26pm UTC](https://forums.plex.tv/t/apple-tv-settings-for-adjusting-subtitle-size-not-showing/798008 "2022-06-22T17:26:34Z")
Apple TV settings for subtitle size not showing. When opening Plex-\>Settings-\>Subtitles, the only sub-category settings available are: Burn Subtitles Override Subtitles Style Subtitle Vertical Position Is there a set… --- ## [Plex Player reboots when trying to play a file with subtitles](https://forums.plex.tv/t/plex-player-reboots-when-trying-to-play-a-file-with-subtitles/798077)
**Author:** [@Sv52](https://forums.plex.tv/u/Sv52)\ **Replies:** 0\ **Last updated:** [June 22, 2022, 3:48pm UTC](https://forums.plex.tv/t/plex-player-reboots-when-trying-to-play-a-file-with-subtitles/798077 "2022-06-22T15:48:55Z")
Server Version#: 1.27.0.5897 Player Version#: 9.4.0.33297 SO: Android TV Version Model: 55G20496TH00121 Software Version: V0000.01.00R.M0422 Files with embeded subtitles reboots the Plex Player on my TV but on my ph… --- ## [Issue with Plex Web after Version 4.83.2 Release](https://forums.plex.tv/t/issue-with-plex-web-after-version-4-83-2-release/796561)
**Author:** [@andyev26](https://forums.plex.tv/u/andyev26)\ **Replies:** 2\ **Last updated:** [June 22, 2022, 2:13pm UTC](https://forums.plex.tv/t/issue-with-plex-web-after-version-4-83-2-release/796561 "2022-06-22T14:13:09Z")
Following the latest Plex Web release, there is a an issue under Live Tv when using the Browse tab. When a filter is applied to select only Movies by Airing, the grid no longer shows the day and time the movie is being … --- ## [Recently added keeps reappearing in Home](https://forums.plex.tv/t/recently-added-keeps-reappearing-in-home/798034)
**Author:** [@pax0707](https://forums.plex.tv/u/pax0707)\ **Replies:** 2\ **Last updated:** [June 22, 2022, 10:23am UTC](https://forums.plex.tv/t/recently-added-keeps-reappearing-in-home/798034 "2022-06-22T10:23:42Z")
I have removed recently added TV/Movies from showing in Home and enabled a custom smart collection that shows only new unwatched items. The thing is - the recently added section keeps repeating. In the browser, I can re… --- ## [No mouse scrolling in HTPC client? what about native xbox controller support?](https://forums.plex.tv/t/no-mouse-scrolling-in-htpc-client-what-about-native-xbox-controller-support/797988)
**Author:** [@Plexihexi1231](https://forums.plex.tv/u/Plexihexi1231)\ **Replies:** 3\ **Last updated:** [June 22, 2022, 6:55am UTC](https://forums.plex.tv/t/no-mouse-scrolling-in-htpc-client-what-about-native-xbox-controller-support/797988 "2022-06-22T06:55:06Z")
I just tried the newest HTPC client and I am confused as to why there is no mouse scrolling and controller support for the most common devices? is that a bug? --- ## [Buffering icon does not go away after stalling and switching playback quality](https://forums.plex.tv/t/buffering-icon-does-not-go-away-after-stalling-and-switching-playback-quality/798028)
**Author:** [@GOAE](https://forums.plex.tv/u/GOAE)\ **Replies:** 1\ **Last updated:** [June 22, 2022, 6:05am UTC](https://forums.plex.tv/t/buffering-icon-does-not-go-away-after-stalling-and-switching-playback-quality/798028 "2022-06-22T06:05:29Z")
Server Version#: 1.26.2.5797 Player Version#: 4.76.1 Frequently, while streaming from my local Plex server and using original quality, playback stops indefinitely with the buffering icon. While that issue is annoying a… --- ## [LG webOS Missing Fonts Error Transcoding](https://forums.plex.tv/t/lg-webos-missing-fonts-error-transcoding/797939)
**Author:** [@ddelella](https://forums.plex.tv/u/ddelella)\ **Replies:** 1\ **Last updated:** [June 22, 2022, 3:34am UTC](https://forums.plex.tv/t/lg-webos-missing-fonts-error-transcoding/797939 "2022-06-22T03:34:44Z")
Server Version#: 1.27.0.5897-3940636f2 - Microsoft PC x64 Player Version#: webOS 4.9.0, model=OLED65C9PUA I have multiple 4k movies on my server using SRT, not burned, subtitles and TrueHD audio tracks. I noticed that … --- ## [Airplay is not working with Plex (but works with everything else](https://forums.plex.tv/t/airplay-is-not-working-with-plex-but-works-with-everything-else/795146)
**Author:** [@mattf762](https://forums.plex.tv/u/mattf762)\ **Replies:** 15\ **Last updated:** [June 21, 2022, 9:42pm UTC](https://forums.plex.tv/t/airplay-is-not-working-with-plex-but-works-with-everything-else/795146 "2022-06-21T21:42:57Z")
Hi, I cannot get Plex to Airplay (from my phone nor computer) despite it working perfectly on my phone, on my computer, and on my Apple TV. I tap the Airplay icon and get a message that it IS playing on/via my airplay, … --- ## [Unable to DirectPlay 10bit HEVC 1080p with Plex HTPC, works fine with PMP on the same computer](https://forums.plex.tv/t/unable-to-directplay-10bit-hevc-1080p-with-plex-htpc-works-fine-with-pmp-on-the-same-computer/797847)
**Author:** [@JDA88](https://forums.plex.tv/u/JDA88)\ **Replies:** 2\ **Last updated:** [June 21, 2022, 4:16pm UTC](https://forums.plex.tv/t/unable-to-directplay-10bit-hevc-1080p-with-plex-htpc-works-fine-with-pmp-on-the-same-computer/797847 "2022-06-21T16:16:07Z")
Server Version#: 1.24.5.5173 Player Version#: Plex HTPC 1.19.1.3076 / PlexMediaPlayer 2.58.0.1076 I’m having lot’s of issues playing 10bit HEVC 1080p files with Plex HTPC, but it work perfectly with PMP! Context: On… --- ## [Help - Apple TV - Couldn't retrieve the play queue for this item. Please try again](https://forums.plex.tv/t/help-apple-tv-couldnt-retrieve-the-play-queue-for-this-item-please-try-again/796623)
**Author:** [@johnkatez](https://forums.plex.tv/u/johnkatez)\ **Replies:** 1\ **Last updated:** [June 21, 2022, 2:43pm UTC](https://forums.plex.tv/t/help-apple-tv-couldnt-retrieve-the-play-queue-for-this-item-please-try-again/796623 "2022-06-21T14:43:58Z")
When I use the Plex app on any iOS device, I get this error message when I try to play content. “Couldn’t retrieve the play queue for this item. Please try again.” Sometimes the item will play if you try 10-15 times. … --- ## [Plex goes to black is screen in Samsung smart tv](https://forums.plex.tv/t/plex-goes-to-black-is-screen-in-samsung-smart-tv/797293)
**Author:** [@tisha91](https://forums.plex.tv/u/tisha91)\ **Replies:** 2\ **Last updated:** [June 21, 2022, 12:25pm UTC](https://forums.plex.tv/t/plex-goes-to-black-is-screen-in-samsung-smart-tv/797293 "2022-06-21T12:25:58Z")
Server Version#: 1.27.05891 Player Version#: 5.39.1 Issue is resolved when do a fresh install but next time app goes to black screen after Plex logo animation. --- ## [Cant connect from Hisnese or Samsung TV](https://forums.plex.tv/t/cant-connect-from-hisnese-or-samsung-tv/797920)
**Author:** [@andricoerasmus](https://forums.plex.tv/u/andricoerasmus)\ **Replies:** 0\ **Last updated:** [June 21, 2022, 10:22am UTC](https://forums.plex.tv/t/cant-connect-from-hisnese-or-samsung-tv/797920 "2022-06-21T10:22:06Z")
I am new to plex installed and setup my media server. I can connect from my phone but both my Hisense smart tv an samsung smart tv cant connect to media server. I tried everythin on plex help nothing helps [Previous page](https://forums.plex.tv/c/plex-players/115.md?page=454) [Next page](https://forums.plex.tv/c/plex-players/115.md?page=456)