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Album Artwork for Movies Not Updating

snowace56snowace56 Posts: 22Members, Plex Pass Plex Pass

This started about a month ago, any new movies I added to my library do not add album artwork. I tried erasing the com.plexapp.agents.themoviedb Cache and then refreshed my entire Movie Library. This didn't work. I then tried backdating PMS to 1.0, which also did nothing. So I know this is a server connection issue I am just unsure on what to enable. Does anyone have any idea what could be causing this or what I need to do to fix this?


  • sbushman18sbushman18 Posts: 19Members, Plex Pass Plex Pass

    Same problem here. My nVidia shield and Win10 server use the same drobo as the media library, and update the artwork just fine. The drobo server has not been. Probably been happening for about a month.

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