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Plex app for samsung smart tv model. UE40F6400AY

Hi everyone,

Is there a plex app that works well with my samsung smart tv model. UE40F6400AY?
Thank you.

Best Answers

Answers

  • complexjohncomplexjohn Posts: 12 ✭✭
    edited March 19

    I did it.
    However, it seems that there are some problems to connect it to my plex media server on my NAS.
    I first tried to login to my plex account, but I don't know why I got "login failed" in return even before I had a chance to key in my plex user details. I then tried to add my server's address manually but I got another error message,

    I can't undestand what is the problem.
    Thanks

  • OrcaOrca Plex for Samsung Developer Posts: 7,165 Plex Ninja

    You need the connect it with the PIN code login instead, it's all in the manual.
    What you are using is the manual setup, which is not recommended and only there for hospitality setups, like hotels and hospitals.

    Please read the manual before asking questions that are already in there.
    You can download it here > https://forums.plex.tv/discussion/71090/download-the-user-manual-here#latest

    If you have trouble setting it up, this post might help.
    https://forums.plex.tv/discussion/173740/help-with-connecting-server-or-pin-login#latest

  • complexjohncomplexjohn Posts: 12 ✭✭
    edited March 19

    @Orca said:
    You need the connect it with the PIN code login instead, it's all in the manual.
    What you are using is the manual setup, which is not recommended and only there for hospitality setups, like hotels and hospitals.

    Please read the manual before asking questions that are already in there.
    You can download it here > https://forums.plex.tv/discussion/71090/download-the-user-manual-here#latest

    If you have trouble setting it up, this post might help.
    https://forums.plex.tv/discussion/173740/help-with-connecting-server-or-pin-login#latest

    Hi Orca

    I have never heard of this PIN. How can I get it?
    I can't download any of the file on the page you linked me.
    Can you give me further information please?
    Thanks

  • complexjohncomplexjohn Posts: 12 ✭✭
    edited March 20

    @Orca said:
    Ah, sorry about that, seems Dropbox changed the links.
    I updated them for you, so the manual downloads should work again.

    ok
    I read the manual and I upgraded my samsung tv's firmware. I got a PIN and I succeeded to link my account finally.
    The Plex app on my tv now works, but I came across another problem. I can see only the thumbnails of my photos placed on my NAS. If I try to open any of them on the list I got a blank (gray) screen in return.
    Do you have any idea to sort this new problem out?
    Thank you again.

  • OrcaOrca Plex for Samsung Developer Posts: 7,165 Plex Ninja

    The server needs to transcode the images before it can show them. I'm not sure if your NAS can do that fast enough.
    Alternately you may change the photoviewer so it uses the default player.
    The setting can be found under preferences > advanced.

  • complexjohncomplexjohn Posts: 12 ✭✭
    edited March 20

    @Orca said:
    The server needs to transcode the images before it can show them. I'm not sure if your NAS can do that fast enough.
    Alternately you may change the photoviewer so it uses the default player.
    The setting can be found under preferences > advanced.

    Hi Orca.
    I can't see "preferences > advanced." Where is it in the Plexgui?
    Anyway, I don't think that is the problem. My NAS runs on a virtual machine now and my pc desktop is its host.
    I have the same issue if I try to open my jpg files via the media device PLex created,

    Window's viewer can't open them either

    https://i.imgur.com/KUi7Y0M.png

    But I have no problem if I try to open my files via my LAN resources

    https://i.imgur.com/UFmi7Uh.png

    https://i.imgur.com/0Dl6Kr4.png

    https://i.imgur.com/DHce3V1.jpg

    I of course have to login in with my username and password to get access to the folder and jpg photos on the NAS.
    Thanks

  • OrcaOrca Plex for Samsung Developer Posts: 7,165 Plex Ninja

    Keep pressing the left arrow button on the remote. The menu will swap, now select Preferences and press enter.
    Scroll down to advanced, voila you found it :)

  • complexjohncomplexjohn Posts: 12 ✭✭

    @Orca said:
    Keep pressing the left arrow button on the remote. The menu will swap, now select Preferences and press enter.
    Scroll down to advanced, voila you found it :)

    Are you talking about my smart-tv menu or the plex menu on my NAS?
    Thank you

  • OrcaOrca Plex for Samsung Developer Posts: 7,165 Plex Ninja

    Does your NAS come with a remote? Have a look at App manual 2.007 page 64.

  • complexjohncomplexjohn Posts: 12 ✭✭

    @Orca said:
    Does your NAS come with a remote? Have a look at App manual 2.007 page 64.

    Ok I'll try it.
    Thanks

  • complexjohncomplexjohn Posts: 12 ✭✭
    edited March 22

    Ok, I re-install the NAS and thePlex media server. I re-install the plex app on my samsung smart tv too. Everything seems to work fine now.
    Just a little problem. I don't know why the plex app doesn't show a few photos placed on the same folder. I mean, the photos with the same format (jpg), and shot with the same device.
    Very strange. Thank you

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