Plex metadata won't download anymore
Plex has stopped downloading metadata for my new movies and Full metadata refresh or Fix match can't solve it.
Problem description: happens mostly for movies, after downloading a movie using Radarr, Plex is adding the movie to the library but won't download any pictures or information for it, just a small black box with a play button on it. It also happens sometimes for some TV shows downloaded by Sonarr.
Information: most of my files are stored in folders like "Moviename (year)" and most of the files have the same naming scheme, but I observed that Plex does not have an issue with naming. Also I'm using Sub-Zero Plugin for subtitles.
This issue also occured 1 month ago and back then I solved it by fully uninstalling Plex and then reinstalling it, but I don't want to do this again. After reinstalling, everything worked fine until last week when it stopped downloading metadata again.
Could anyone who had this issue give me a solution, please?